# Customer Review Insights — Fenwick Home Services Generated 2026-05-28 from 999 verified reviews (2016-12-27 – 2026-03-06). ## Summary Fenwick Home Services in St. Augustine, FL has accumulated 999 customer reviews spanning from December 2016 through March 2026, reflecting a stable performance trend over that period. Overall sentiment is strongly positive at 94.1%, with only 5.2% of reviews negative and 0.7% neutral, yielding an overall sentiment score of 0.84. Professionalism and conduct received 798 mentions at 95.9% positive, making it the most frequently discussed aspect, closely followed by technical knowledge and expertise at 96.7% positive across 689 mentions. Courtesy and friendliness stands out as the highest-rated aspect at 99.3% positive from 446 mentions, and punctuality is nearly as strong at 98.8% positive from 321 mentions. Communication and updates earned 92.6% positive from 461 mentions, while problem resolution and effectiveness came in at 90.3% positive across 453 mentions. Scheduling and booking ease reached 92.1% positive from 126 mentions. Cleanliness and tidiness was noted in 138 mentions at 96.4% positive. The one aspect that draws notable criticism is pricing and value, which sits at 78.6% positive from 234 mentions — the lowest-rated aspect in the dataset. The dedicated topic of pricing concerns (57 reviews) registered only 61.4% positive sentiment, below the 70% threshold, indicating a recurring pattern of dissatisfaction around cost. A separate topic of fair and transparent pricing (53 reviews) scored 94.3% positive, suggesting that when pricing is perceived as transparent, customers respond favorably, but that concerns about overall cost levels persist for a meaningful minority. On the service side, plumbing is the most-reviewed category at 116 mentions and 96.6% positive, with plumbing repair close behind at 65 mentions and 95.4% positive. Water heater replacement earned a perfect 100% positive rate across 40 mentions. AC repair, noted in 45 mentions, scored 88.9% positive, and HVAC service and repair as a broader topic (177 reviews) came in at 91.5% positive, the lowest topic-level score outside of pricing. Emergency and same-day availability was mentioned positively in 97.1% of 68 relevant reviews. Among technicians, Michael leads in mentions with 51 at a 5.0 average rating, followed by Rafael with 41 mentions at 4.9, Justin with 33 mentions at 5.0, Frank with 27 mentions at 5.0, and Patrick with 25 mentions at 5.0. Customer loyalty and repeat business as a topic appears in 52 reviews with 100% positive sentiment, reinforcing the high retention signals present in this review set. ## Overall Sentiment - Positive: 94.1% - Neutral: 0.7% - Negative: 5.2% ## Aspect Sentiment ### Professionalism & Conduct - Mentions: 798 of 999 reviews (79.9%) - Positive: 95.9% (765 of 798) - Top phrases: "Very professional", "professional", "He was very professional" ### Technical Knowledge & Expertise - Mentions: 689 of 999 reviews (69%) - Positive: 96.7% (666 of 689) - Top phrases: "knowledgeable", "very knowledgeable", "extremely knowledgeable" ### Communication & Updates - Mentions: 461 of 999 reviews (46.1%) - Positive: 92.6% (427 of 461) - Top phrases: "explained everything", "explained everything clearly", "explained what needed to be done" ### Problem Resolution & Effectiveness - Mentions: 453 of 999 reviews (45.3%) - Positive: 90.3% (409 of 453) - Top phrases: "He did a great job", "FIXED IT", "fixed right" ### Courtesy & Friendliness - Mentions: 446 of 999 reviews (44.6%) - Positive: 99.3% (443 of 446) - Top phrases: "courteous", "Friendly", "very personable" ### Punctuality & On-Time Service - Mentions: 321 of 999 reviews (32.1%) - Positive: 98.8% (317 of 321) - Top phrases: "On time", "prompt", "Showed up on time" ### Pricing & Value - Mentions: 234 of 999 reviews (23.4%) - Positive: 78.6% (184 of 234) - Top phrases: "Fair price", "price", "Good price" ### Responsiveness & Speed - Mentions: 234 of 999 reviews (23.4%) - Positive: 91.5% (214 of 234) - Top phrases: "quick", "very responsive", "They came quickly" ### Cleanliness & Tidiness - Mentions: 138 of 999 reviews (13.8%) - Positive: 96.4% (133 of 138) - Top phrases: "cleaned up after himself", "neat", "Very neat" ### Scheduling & Booking Ease - Mentions: 126 of 999 reviews (12.6%) - Positive: 92.1% (116 of 126) - Top phrases: "Easy to book", "easy to schedule", "Scheduled quickly" ## Top Employees ### Michael - Mentioned in 51 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Rafael - Mentioned in 41 reviews - Average rating when mentioned: 4.90 - Sentiment: 97.6% positive ### Justin - Mentioned in 33 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Frank - Mentioned in 27 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Patrick - Mentioned in 25 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Jesse - Mentioned in 25 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Andrew - Mentioned in 23 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Ron - Mentioned in 23 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Tim - Mentioned in 22 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Cody - Mentioned in 20 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Khan - Mentioned in 20 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Matt - Mentioned in 19 reviews - Average rating when mentioned: 4.80 - Sentiment: 100% positive ### Dayngel - Mentioned in 19 reviews - Average rating when mentioned: 4.90 - Sentiment: 100% positive ### Steve - Mentioned in 18 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Nathan - Mentioned in 17 reviews - Average rating when mentioned: 4.90 - Sentiment: 100% positive ### Ben - Mentioned in 17 reviews - Average rating when mentioned: 4.90 - Sentiment: 94.1% positive ### Christian - Mentioned in 16 reviews - Average rating when mentioned: 4.80 - Sentiment: 93.8% positive ### Dylan - Mentioned in 15 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Dale - Mentioned in 14 reviews - Average rating when mentioned: 4.90 - Sentiment: 100% positive ### Fadi - Mentioned in 14 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Craig - Mentioned in 12 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### James - Mentioned in 12 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### John - Mentioned in 11 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Zach - Mentioned in 10 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Tavelle - Mentioned in 10 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### William - Mentioned in 10 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Brian - Mentioned in 9 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Larry - Mentioned in 9 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Ryan - Mentioned in 9 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### David - Mentioned in 9 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Daniel - Mentioned in 9 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Sean - Mentioned in 9 reviews - Average rating when mentioned: 5.00 - Sentiment: 88.9% positive ### Christopher - Mentioned in 9 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Steven - Mentioned in 8 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Jerald - Mentioned in 8 reviews - Average rating when mentioned: 4.40 - Sentiment: 87.5% positive ### Bill - Mentioned in 8 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Ronald - Mentioned in 7 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Austin - Mentioned in 7 reviews - Average rating when mentioned: 4.40 - Sentiment: 85.7% positive ### Tony - Mentioned in 7 reviews - Average rating when mentioned: 4.40 - Sentiment: 85.7% positive ### Adam - Mentioned in 7 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Elmer - Mentioned in 7 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Paul - Mentioned in 7 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Matthew - Mentioned in 6 reviews - Average rating when mentioned: 4.80 - Sentiment: 100% positive ### Raphael - Mentioned in 6 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Zachary - Mentioned in 6 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Mike - Mentioned in 6 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Allen - Mentioned in 6 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Tino - Mentioned in 6 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Antonio - Mentioned in 6 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Danny - Mentioned in 5 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Kodie - Mentioned in 5 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Dan - Mentioned in 5 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Rodney - Mentioned in 5 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Wesley - Mentioned in 5 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Jessie - Mentioned in 5 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Buster - Mentioned in 5 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Dustin - Mentioned in 5 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Jesus - Mentioned in 5 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Dillon - Mentioned in 5 reviews - Average rating when mentioned: 5.00 - Sentiment: 80% positive ### Joshua - Mentioned in 5 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Darryl - Mentioned in 5 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Aaron - Mentioned in 5 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Brenden - Mentioned in 4 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Zack - Mentioned in 4 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Jennifer - Mentioned in 4 reviews - Average rating when mentioned: 4.00 - Sentiment: 75% positive ### Shawn - Mentioned in 4 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Yoan - Mentioned in 4 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Jomar - Mentioned in 4 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Alan - Mentioned in 4 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Holly - Mentioned in 4 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Josh - Mentioned in 3 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Wes - Mentioned in 3 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Reggie - Mentioned in 3 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Kevin - Mentioned in 3 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Gage - Mentioned in 3 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Chris - Mentioned in 3 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ## Services ### Plumbing - Mentioned in 116 reviews - Sentiment: 96.6% positive ### Plumbing Repair - Mentioned in 65 reviews - Sentiment: 95.4% positive ### Home Services - Mentioned in 49 reviews - Sentiment: 100% positive ### Ac Repair - Mentioned in 45 reviews - Sentiment: 88.9% positive ### Water Heater Replacement - Mentioned in 40 reviews - Sentiment: 100% positive ### Water Heater Installation - Mentioned in 29 reviews - Sentiment: 93.1% positive ### Hvac Maintenance - Mentioned in 26 reviews - Sentiment: 92.3% positive ### Emergency Plumbing - Mentioned in 26 reviews - Sentiment: 96.2% positive ### Hvac Repair - Mentioned in 21 reviews - Sentiment: 76.2% positive ### Home Repair Service - Mentioned in 21 reviews - Sentiment: 95.2% positive ### Hvac Service - Mentioned in 21 reviews - Sentiment: 85.7% positive ### Home Repair - Mentioned in 19 reviews - Sentiment: 100% positive ### Ac Maintenance - Mentioned in 19 reviews - Sentiment: 89.5% positive ### Home Service Call - Mentioned in 18 reviews - Sentiment: 94.4% positive ### Leak Repair - Mentioned in 18 reviews - Sentiment: 100% positive ### Water Heater Repair - Mentioned in 17 reviews - Sentiment: 94.1% positive ### Ac Service - Mentioned in 15 reviews - Sentiment: 100% positive ### Pipe Repair - Mentioned in 15 reviews - Sentiment: 93.3% positive ### Toilet Repair - Mentioned in 15 reviews - Sentiment: 80% positive ### Home Service - Mentioned in 12 reviews - Sentiment: 100% positive ### Drain Cleaning - Mentioned in 11 reviews - Sentiment: 100% positive ### Home Service Visit - Mentioned in 11 reviews - Sentiment: 100% positive ### Tankless Water Heater Installation - Mentioned in 11 reviews - Sentiment: 100% positive ### Ac Installation - Mentioned in 11 reviews - Sentiment: 90.9% positive ### Drain Unclogging - Mentioned in 10 reviews - Sentiment: 80% positive ### Water Softener Installation - Mentioned in 10 reviews - Sentiment: 100% positive ### Faucet Repair - Mentioned in 10 reviews - Sentiment: 90% positive ### Installation - Mentioned in 9 reviews - Sentiment: 88.9% positive ### Hvac Installation - Mentioned in 9 reviews - Sentiment: 88.9% positive ### Leak Detection - Mentioned in 9 reviews - Sentiment: 100% positive ### Garbage Disposal Replacement - Mentioned in 9 reviews - Sentiment: 100% positive ### Plumbing Inspection - Mentioned in 9 reviews - Sentiment: 100% positive ### Toilet Installation - Mentioned in 9 reviews - Sentiment: 100% positive ### Tankless Water Heater Repair - Mentioned in 8 reviews - Sentiment: 100% positive ### Faucet Installation - Mentioned in 8 reviews - Sentiment: 87.5% positive ### Electrical Work - Mentioned in 7 reviews - Sentiment: 85.7% positive ### Plumbing Service - Mentioned in 7 reviews - Sentiment: 100% positive ### Electrical Inspection - Mentioned in 7 reviews - Sentiment: 85.7% positive ### Whole House Repiping - Mentioned in 7 reviews - Sentiment: 100% positive ### Hvac Inspection - Mentioned in 7 reviews - Sentiment: 100% positive ### Slab Leak Repair - Mentioned in 6 reviews - Sentiment: 83.3% positive ### Toilet Replacement - Mentioned in 6 reviews - Sentiment: 100% positive ### Electrical Service - Mentioned in 5 reviews - Sentiment: 60% positive ### Ac Inspection - Mentioned in 5 reviews - Sentiment: 100% positive ### Tankless Water Heater Replacement - Mentioned in 5 reviews - Sentiment: 100% positive ### Shower Repair - Mentioned in 5 reviews - Sentiment: 100% positive ### Hot Water Heater Installation - Mentioned in 5 reviews - Sentiment: 100% positive ### Hvac - Mentioned in 5 reviews - Sentiment: 100% positive ### Kitchen Faucet Installation - Mentioned in 5 reviews - Sentiment: 100% positive ### Faucet Replacement - Mentioned in 5 reviews - Sentiment: 80% positive ### Home Service Repair - Mentioned in 5 reviews - Sentiment: 100% positive ### Hvac Tune Up - Mentioned in 5 reviews - Sentiment: 80% positive ### Home Inspection - Mentioned in 5 reviews - Sentiment: 80% positive ### Air Conditioning Repair - Mentioned in 5 reviews - Sentiment: 100% positive ### Water Leak Repair - Mentioned in 5 reviews - Sentiment: 100% positive ### Hvac Diagnosis - Mentioned in 5 reviews - Sentiment: 60% positive ### Same Day Service - Mentioned in 5 reviews - Sentiment: 100% positive ### Pipe Replacement - Mentioned in 5 reviews - Sentiment: 100% positive ### Hvac Diagnostic - Mentioned in 4 reviews - Sentiment: 75% positive ### Home Maintenance - Mentioned in 4 reviews - Sentiment: 100% positive ### Water Softener Repair - Mentioned in 4 reviews - Sentiment: 100% positive ### Tankless Water Heater Service - Mentioned in 4 reviews - Sentiment: 100% positive ### Hose Bib Repair - Mentioned in 4 reviews - Sentiment: 100% positive ### System Repair - Mentioned in 4 reviews - Sentiment: 100% positive ### Garbage Disposal Installation - Mentioned in 4 reviews - Sentiment: 100% positive ### Ac Replacement - Mentioned in 4 reviews - Sentiment: 50% positive ### Plumbing Diagnostic - Mentioned in 4 reviews - Sentiment: 75% positive ### Hot Water Heater Replacement - Mentioned in 4 reviews - Sentiment: 100% positive ### Garbage Disposal Repair - Mentioned in 3 reviews - Sentiment: 100% positive ### Water Softener Service - Mentioned in 3 reviews - Sentiment: 100% positive ### Kitchen Sink Repair - Mentioned in 3 reviews - Sentiment: 100% positive ### Burst Pipe Repair - Mentioned in 3 reviews - Sentiment: 100% positive ### Drywall Patching - Mentioned in 3 reviews - Sentiment: 100% positive ### Estimate - Mentioned in 3 reviews - Sentiment: 33.3% positive ### Electrical - Mentioned in 3 reviews - Sentiment: 100% positive ### Shower Valve Replacement - Mentioned in 3 reviews - Sentiment: 100% positive ### Diagnostic Service - Mentioned in 3 reviews - Sentiment: 100% positive ### Light Fixture Installation - Mentioned in 3 reviews - Sentiment: 100% positive ### Ac Diagnosis - Mentioned in 3 reviews - Sentiment: 100% positive ### Kitchen Faucet Replacement - Mentioned in 3 reviews - Sentiment: 100% positive ### Water Softener Replacement - Mentioned in 3 reviews - Sentiment: 100% positive ### Plumbing Emergency Repair - Mentioned in 3 reviews - Sentiment: 100% positive ### Drain Clearing - Mentioned in 3 reviews - Sentiment: 100% positive ### Electrical Repair - Mentioned in 3 reviews - Sentiment: 100% positive ### Plumbing Service Call - Mentioned in 3 reviews - Sentiment: 33.3% positive ### Thermostat Installation - Mentioned in 3 reviews - Sentiment: 100% positive ### Drain Snaking - Mentioned in 3 reviews - Sentiment: 66.7% positive ### Dishwasher Installation - Mentioned in 3 reviews - Sentiment: 66.7% positive ### Vanity Installation - Mentioned in 3 reviews - Sentiment: 66.7% positive ### Hvac Refrigerant Recharge - Mentioned in 2 reviews - Sentiment: 0% positive ### Tankless Water Heater Maintenance - Mentioned in 2 reviews - Sentiment: 100% positive ### Drywall Repair - Mentioned in 2 reviews - Sentiment: 50% positive ### Emergency Leak Repair - Mentioned in 2 reviews - Sentiment: 100% positive ### Home Repairs - Mentioned in 2 reviews - Sentiment: 100% positive ### Water Heater Inspection - Mentioned in 2 reviews - Sentiment: 100% positive ### Water Heater Service - Mentioned in 2 reviews - Sentiment: 100% positive ### Whole Home Repiping - Mentioned in 2 reviews - Sentiment: 100% positive ### Repiping - Mentioned in 2 reviews - Sentiment: 100% positive ### Ev Charging Station Installation - Mentioned in 2 reviews - Sentiment: 100% positive ### System Maintenance - Mentioned in 2 reviews - Sentiment: 100% positive ### Hvac Checkup - Mentioned in 2 reviews - Sentiment: 100% positive ### Blower Motor Replacement - Mentioned in 2 reviews - Sentiment: 50% positive ### Ceiling Fan Installation - Mentioned in 2 reviews - Sentiment: 100% positive ### Electrical Wiring - Mentioned in 2 reviews - Sentiment: 100% positive ### Hvac Cleaning - Mentioned in 2 reviews - Sentiment: 100% positive ### Ac Diagnostics - Mentioned in 2 reviews - Sentiment: 100% positive ### Second Opinion - Mentioned in 2 reviews - Sentiment: 100% positive ### Compressor Replacement - Mentioned in 2 reviews - Sentiment: 50% positive ### Shower Cartridge Replacement - Mentioned in 2 reviews - Sentiment: 50% positive ### Home Services Consultation - Mentioned in 2 reviews - Sentiment: 100% positive ### Ac Diagnostic - Mentioned in 2 reviews - Sentiment: 100% positive ### Plumbing Diagnosis - Mentioned in 2 reviews - Sentiment: 100% positive ### Heat Pump Installation - Mentioned in 2 reviews - Sentiment: 100% positive ### Valve Replacement - Mentioned in 2 reviews - Sentiment: 100% positive ### Emergency Repair - Mentioned in 2 reviews - Sentiment: 100% positive ### Air Filter Replacement - Mentioned in 2 reviews - Sentiment: 100% positive ### Air Conditioner Inspection - Mentioned in 2 reviews - Sentiment: 50% positive ### Thermostat Repair - Mentioned in 2 reviews - Sentiment: 50% positive ### Uv Light Installation - Mentioned in 2 reviews - Sentiment: 100% positive ### Home Service Inspection - Mentioned in 2 reviews - Sentiment: 100% positive ### Emergency Hvac Service - Mentioned in 2 reviews - Sentiment: 50% positive ### Maintenance Plan - Mentioned in 2 reviews - Sentiment: 100% positive ### Utility Sink Installation - Mentioned in 2 reviews - Sentiment: 100% positive ### Hvac System Inspection - Mentioned in 2 reviews - Sentiment: 100% positive ### Ac System Installation - Mentioned in 2 reviews - Sentiment: 100% positive ### General Service Call - Mentioned in 2 reviews - Sentiment: 100% positive ### Hvac System Replacement - Mentioned in 2 reviews - Sentiment: 100% positive ### Routine Maintenance - Mentioned in 2 reviews - Sentiment: 50% positive ### Service Call - Mentioned in 2 reviews - Sentiment: 100% positive ### Gas Line Installation - Mentioned in 2 reviews - Sentiment: 100% positive ### Sink Repair - Mentioned in 2 reviews - Sentiment: 100% positive ### Hvac Diagnostics - Mentioned in 2 reviews - Sentiment: 100% positive ### Home Services Estimate - Mentioned in 2 reviews - Sentiment: 100% positive ### Ac Unit Replacement - Mentioned in 2 reviews - Sentiment: 100% positive ### Gas Water Heater Installation - Mentioned in 2 reviews - Sentiment: 100% positive ### Unit Inspection - Mentioned in 2 reviews - Sentiment: 100% positive ### Emergency Service - Mentioned in 2 reviews - Sentiment: 100% positive ### Capacitor Replacement - Mentioned in 2 reviews - Sentiment: 0% positive ### Hvac System Installation - Mentioned in 2 reviews - Sentiment: 100% positive ### Air Conditioning - Mentioned in 2 reviews - Sentiment: 100% positive ### Grab Bar Installation - Mentioned in 2 reviews - Sentiment: 100% positive ### Main Water Line Repair - Mentioned in 2 reviews - Sentiment: 100% positive ### Hot Water Heater Repair - Mentioned in 2 reviews - Sentiment: 100% positive ### Electric Water Heater Installation - Mentioned in 2 reviews - Sentiment: 100% positive ### Gas Line Capping - Mentioned in 2 reviews - Sentiment: 100% positive ### Plumbing Consultation - Mentioned in 2 reviews - Sentiment: 100% positive ### Clog Removal - Mentioned in 2 reviews - Sentiment: 100% positive ### Water Line Installation - Mentioned in 2 reviews - Sentiment: 100% positive ### System Installation - Mentioned in 2 reviews - Sentiment: 100% positive ### Hot Water Tank Replacement - Mentioned in 2 reviews - Sentiment: 100% positive ### Sink Installation - Mentioned in 2 reviews - Sentiment: 100% positive ### Shower Head Replacement - Mentioned in 2 reviews - Sentiment: 100% positive ### Pvc Pipe Repair - Mentioned in 2 reviews - Sentiment: 100% positive ### Emergency Plumbing Repair - Mentioned in 2 reviews - Sentiment: 100% positive ### Water Filter Repair - Mentioned in 2 reviews - Sentiment: 100% positive ### Water Treatment System - Mentioned in 2 reviews - Sentiment: 100% positive ### Warranty Service - Mentioned in 2 reviews - Sentiment: 100% positive ## Topics ### Technician Quality & Expertise - Technician Quality & Expertise mentioned in 476 of 999 reviews (47.6%) - 99.4% of Technician Quality & Expertise reviews are 4 or 5 stars - Average rating in Technician Quality & Expertise reviews: 5★ ### Plumbing Repair & Installation - Plumbing Repair & Installation mentioned in 261 of 999 reviews (26.1%) - 97.3% of Plumbing Repair & Installation reviews are 4 or 5 stars - Average rating in Plumbing Repair & Installation reviews: 4.9★ ### HVAC Service & Repair - HVAC Service & Repair mentioned in 177 of 999 reviews (17.7%) - 91.5% of HVAC Service & Repair reviews are 4 or 5 stars - Average rating in HVAC Service & Repair reviews: 4.6★ ### Responsiveness & Speed - Responsiveness & Speed mentioned in 175 of 999 reviews (17.5%) - 99.4% of Responsiveness & Speed reviews are 4 or 5 stars - Average rating in Responsiveness & Speed reviews: 5★ ### Professionalism & Courtesy - Professionalism & Courtesy mentioned in 169 of 999 reviews (16.9%) - 99.4% of Professionalism & Courtesy reviews are 4 or 5 stars - Average rating in Professionalism & Courtesy reviews: 5★ ### Customer Experience & Satisfaction - Customer Experience & Satisfaction mentioned in 145 of 999 reviews (14.5%) - 97.9% of Customer Experience & Satisfaction reviews are 4 or 5 stars - Average rating in Customer Experience & Satisfaction reviews: 4.9★ ### Water Heater Service - Water Heater Service mentioned in 127 of 999 reviews (12.7%) - 100% of Water Heater Service reviews are 4 or 5 stars - Average rating in Water Heater Service reviews: 5★ ### Scheduling & Communication - Scheduling & Communication mentioned in 96 of 999 reviews (9.6%) - 99% of Scheduling & Communication reviews are 4 or 5 stars - Average rating in Scheduling & Communication reviews: 4.9★ ### Diagnosis & Problem Resolution - Diagnosis & Problem Resolution mentioned in 85 of 999 reviews (8.5%) - 95.3% of Diagnosis & Problem Resolution reviews are 4 or 5 stars - Average rating in Diagnosis & Problem Resolution reviews: 4.8★ ### Emergency & Same-Day Availability - Emergency & Same-Day Availability mentioned in 68 of 999 reviews (6.8%) - 97.1% of Emergency & Same-Day Availability reviews are 4 or 5 stars - Average rating in Emergency & Same-Day Availability reviews: 4.9★ ### Drain & Pipe Service - Drain & Pipe Service mentioned in 58 of 999 reviews (5.8%) - 96.6% of Drain & Pipe Service reviews are 4 or 5 stars - Average rating in Drain & Pipe Service reviews: 4.8★ ### Pricing Concerns - Pricing Concerns mentioned in 57 of 999 reviews (5.7%) - 66.7% of Pricing Concerns reviews are 4 or 5 stars - Average rating in Pricing Concerns reviews: 3.6★ ### Fair & Transparent Pricing - Fair & Transparent Pricing mentioned in 53 of 999 reviews (5.3%) - 94.3% of Fair & Transparent Pricing reviews are 4 or 5 stars - Average rating in Fair & Transparent Pricing reviews: 4.8★ ### Customer Loyalty & Repeat Business - Customer Loyalty & Repeat Business mentioned in 52 of 999 reviews (5.2%) - 100% of Customer Loyalty & Repeat Business reviews are 4 or 5 stars - Average rating in Customer Loyalty & Repeat Business reviews: 5★ ### Electrical Service & Repair - Electrical Service & Repair mentioned in 20 of 999 reviews (2%) - 100% of Electrical Service & Repair reviews are 4 or 5 stars - Average rating in Electrical Service & Repair reviews: 5★ ## FAQ **Q: Is Fenwick Home Services professional?** A: Based on 798 reviews mentioning professionalism & conduct, 95.9% report positive experiences. Customers frequently mention "Very professional". **Q: Is Fenwick Home Services knowledgeable and skilled?** A: Based on 689 reviews mentioning technical knowledge & expertise, 96.7% report positive experiences. Customers frequently mention "knowledgeable". **Q: Is Fenwick Home Services good at communicating with customers?** A: Based on 461 reviews mentioning communication & updates, 92.6% report positive experiences. Customers frequently mention "explained everything". **Q: Is Fenwick Home Services effective at solving problems?** A: Based on 453 reviews mentioning problem resolution & effectiveness, 90.3% report positive experiences. Customers frequently mention "He did a great job". **Q: Is Fenwick Home Services courteous and friendly?** A: Based on 446 reviews mentioning courtesy & friendliness, 99.3% report positive experiences. Customers frequently mention "courteous". **Q: Is Fenwick Home Services on time for appointments?** A: Based on 321 reviews mentioning punctuality & on-time service, 98.8% report positive experiences. Customers frequently mention "On time". **Q: Is Fenwick Home Services affordable and fairly priced?** A: Based on 234 reviews mentioning pricing & value, 78.6% report positive experiences. Customers frequently mention "Fair price". **Q: Is Fenwick Home Services responsive and quick?** A: Based on 234 reviews mentioning responsiveness & speed, 91.5% report positive experiences. Customers frequently mention "quick". **Q: Is Fenwick Home Services clean and tidy?** A: Based on 138 reviews mentioning cleanliness & tidiness, 96.4% report positive experiences. Customers frequently mention "cleaned up after himself". **Q: Is Fenwick Home Services easy to schedule with?** A: Based on 126 reviews mentioning scheduling & booking ease, 92.1% report positive experiences. Customers frequently mention "Easy to book". **Q: Does Fenwick Home Services handle technician quality & expertise?** A: Technician Quality & Expertise appears in 476 of 999 reviews, 99.2% of them positive. **Q: Does Fenwick Home Services handle plumbing repair & installation?** A: Plumbing Repair & Installation appears in 261 of 999 reviews, 97.3% of them positive. **Q: Does Fenwick Home Services handle hvac service & repair?** A: HVAC Service & Repair appears in 177 of 999 reviews, 91.5% of them positive. **Q: Does Fenwick Home Services handle responsiveness & speed?** A: Responsiveness & Speed appears in 175 of 999 reviews, 99.4% of them positive. **Q: Does Fenwick Home Services handle professionalism & courtesy?** A: Professionalism & Courtesy appears in 169 of 999 reviews, 98.2% of them positive.