{"business":{"id":"12946","name":"Fenwick Home Services","legal_name":"Fenwick Home Services","tagline":"","description":"","domain":"fenwickhomeservicesreviews.com","categories":["Plumber","Electrician","General Contractor","Service"],"phone":"+1-904-602-8824","email":"info@fenwickhomeservices.com","website":"https://www.fenwickhomeservices.com/?utm_source=google&utm_medium=gbp&utm_campaign=FWK0100-WEB009-GBP&utm_crid=FWK0100_WEB009_113215303","google_place_id":"ChIJ-1ZxSbq15YgR6_YneVLO_e0","google_maps_url":"https://www.google.com/maps/place/?q=place_id:ChIJ-1ZxSbq15YgR6_YneVLO_e0","address":{"street":"11623 Columbia Park Dr E","city":"St. Augustine","state":"FL","zip":"32258","country":"USA"},"geo":{"lat":30.1561556,"lng":-81.53614499999999},"hours":{"monday":"closed","tuesday":"closed","wednesday":"closed","thursday":"closed","friday":"closed","saturday":"closed","sunday":"closed"},"branding":{"primary_color":"#0ea5e9","accent_color":"#f97316","logo_url":"/logo.png","favicon_url":"/favicon.ico","style_tier":"standard"},"social":{"facebook":"https://www.facebook.com/FenwickHomeServices","instagram":"https://www.instagram.com/fenwickservices","x":"https://twitter.com/fenwickservices","yelp":null},"service_area":[],"reviews_ingested":999,"ga4_measurement_id":"G-W0EF1719RZ"},"aggregate":{"rating":4.8,"count":999,"distribution":{"1":46,"2":5,"3":2,"4":15,"5":931}},"reviews":[{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pGWVQzSTBTamRvYUhWWVVXbE1RWE13TkRKSmIzYxAB","author":"thomas stanley","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWYtCKqRpViZ4duJb6wTMNji2dfVIQ3X5tvWiV5UXzB6X1FG1PR=s120-c-rp-mo-br100","rating":5,"date":"2026-03-06","text":"The service tech was very knowledgeable and professional. He did a great job. I recommend his services anytime!! Thanks","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pGWVQzSTBTamRvYUhWWVVXbE1RWE13TkRKSmIzYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjFYT3I0SjdoaHVYUWlMQXMwNDJJb3c%7C%7C?hl=en","owner_reply":{"text":"Your review is appreciated! Thank you for recognizing our tech's knowledgeable and professional service. We're glad he did a great job for you.","date":"2026-03-09"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xKeGJ6aHpZMUpLYUU5VGVrTkdPVVU0VFhKTldGRRAB","author":"mike filipkowski","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW7Vrkd1jCEljkX91Ed-n1YcmVhWNwdu6wNE_u4gySoK3jgozQ=s120-c-rp-mo-ba2-br100","rating":5,"date":"2026-03-05","text":"Total seem less process from first call, scheduling ( tech showed up within a few hours!!), and technician was knowledgeable and courteous and fix my issue.\nGreat job by the entire Fenwick Team.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKeGJ6aHpZMUpLYUU5VGVrTkdPVVU0VFhKTldGRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlJxbzhzY1JKaE9TekNGOUU4TXJNWFE%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to share your experience with our seamless process and knowledgeable technician, Mike!","date":"2026-03-05"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xoSldHdFlkblZYWVVKV1UyOTRWRmhMTWxNNVkxRRAB","author":"Brittany Fudge","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJVvC2v9Yo-PPUFORzq_0ShuRXjEY4GYitl8xmiunTpMrD_XA=s120-c-rp-mo-br100","rating":5,"date":"2026-03-04","text":"I’m very happy with the service I received from Fenwick today. We had a leaking spigot, and they had someone out within 24 hours to fix it. The technician arrived during the scheduled window, and I appreciated receiving a text beforehand with his name and photo so I knew who to expect. Brendan cleaned up the area well afterward and was very friendly throughout the process.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xoSldHdFlkblZYWVVKV1UyOTRWRmhMTWxNNVkxRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlhJWGtYdnVXYUJWU294VFhLMlM5Y1E%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review, Brittany! We're happy Brendan provided excellent service and fixed your leaking spigot quickly.","date":"2026-03-05"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xGUlZqRmZMWFIxWDNGTmR6aFFhbW80VWtWMFlYYxAB","author":"Reba Tyrrell","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKRGmMXFG392QwFG6P2lWCfEyhkO0dvGpmVIXZsmdvDUhqiMg=s120-c-rp-mo-br100","rating":5,"date":"2026-03-03","text":"Excellent service reasonable price Fenwick does all our ac, plumbing and now electrical service","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xGUlZqRmZMWFIxWDNGTmR6aFFhbW80VWtWMFlYYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlFRVjFfLXR1X3FNdzhQamo4UkV0YXc%7C%7C?hl=en","owner_reply":{"text":"We are honored to serve your AC, plumbing, and electrical needs. Your trust in our service means everything.","date":"2026-03-03"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25ack1YZFFkbWhxV0haR2JIRm5XV2MzYW1aMFEyYxAB","author":"Mike Middleton","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKiuJsKq4K8Ueqn9r6cG8uiNq9wMoYUHAHYqbI8RHy1i4ojUA=s120-c-rp-mo-br100","rating":5,"date":"2026-03-02","text":"Quick and professional service at a fair price.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25ack1YZFFkbWhxV0haR2JIRm5XV2MzYW1aMFEyYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnZrMXdQdmhqWHZGbHFnWWc3amZ0Q2c%7C%7C?hl=en","owner_reply":{"text":"Thank you for the 5-star review! We’re glad to hear you received quick, professional service at a fair price. We appreciate you choosing us and are here whenever you need us!","date":"2026-03-03"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tNM1pFZGhWM1JwWHpCa2NVTlhkVTFIVGtnelMwRRAB","author":"Jan Peer","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLfh4rFwJ-OhC4JbvAJC1cJx3_z3ulWtzUWYOrHMUrGAvw7iw=s120-c-rp-mo-br100","rating":5,"date":"2026-03-01","text":"I contacted Fenwick to unclog my shower drain. Cody came but after many attempts was not able to clear. He requested his manager Craig R. to come and give his assessment. Craig R. sent a senior tech member to try to clear. Dale W. arrived on time and cleared drain in less than 30 minutes. He was professional, polite, respectful of property and informative. I would definitely recommend company to others.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tNM1pFZGhWM1JwWHpCa2NVTlhkVTFIVGtnelMwRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkM3ZEdhV3RpXzBkcUNXdU1HTkgzS0E%7C%7C?hl=en","owner_reply":{"text":"Your positive feedback is incredibly valuable. We're glad Dale was able to resolve the issue efficiently. Thank you for sharing your experience with Fenwick Home Services.","date":"2026-03-02"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25jd2FtZ3pXRGxZT1dobWQwdGpTWHBXZUdFNGEwRRAB","author":"robert alt","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKDxEE_V9u6WRajM6g14LBbQqo1oTH9xhm9ApmTXfArvP1mRA=s120-c-rp-mo-br100","rating":1,"date":"2026-02-27","text":"The tech MR MECO came out and charged 1600 dollars to add 6 pounds of coolent .I complained and the manager agreed he overpriced us . They gave me back 600 dollars . I WILL NEVER USE THEM AGAIN .","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25jd2FtZ3pXRGxZT1dobWQwdGpTWHBXZUdFNGEwRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOncwamgzWDlYOWhmd0tjSXpWeGE4a0E%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25kelNrbEhUSFp0YVd0b2VWVXhWVzlqWnpkQ2NIYxAB","author":"Mike Montague","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV6Mgo0ZZ_8rk5X-6JvO40486SX7Aj7YRtcFt5IIl8jdiDrae-0=s120-c-rp-mo-ba3-br100","rating":1,"date":"2026-02-27","text":"Charge too much to unclog bathroom bathtub drain. I have their insurance. 15% off. Charged  over $300 to unclog drain with a power drain cleaner tool.\nDisappointed.may  have to reconsider renewal of insurance.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25kelNrbEhUSFp0YVd0b2VWVXhWVzlqWnpkQ2NIYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOndzSklHTHZtaWtoeVUxVW9jZzdCcHc%7C%7C?hl=en","owner_reply":{"text":"We’re sorry to hear you’re disappointed with the cost of the drain service. We certainly understand your concerns. A manager will be reaching out to you directly to review the charges and discuss this with you further.","date":"2026-03-03"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN6b3JPU0FREAE","author":"Diane R","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW6xok6MzkfJGjO-toZD9BCSkkSSjT8fSVUH1gVbOUv7sYELtLG=s120-c-rp-mo-ba3-br100","rating":5,"date":"2026-02-26","text":"Danny & Colin were excellent. This was a challenging job-hanging a heavy chandelier from a 20 ft ceiling. Danny explained everything, checked everything for safety. Both men were friendly, professional and meticulous in their work.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN6b3JPU0FREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICzorOSAQ%7C%7C?hl=en","owner_reply":{"text":"We are happy to hear Danny & Colin provided excellent, professional service on your challenging chandelier installation!","date":"2024-05-31"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2s5RVVUSkdWbEV3Tlc5cU15MHdlSG8zTTJwRmRVRRAB","author":"Magi Foster","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXZdtg6nc1AFqMYC2qNdSivx4nLOtjti_xQc6vr22PRA27WZXtm=s120-c-rp-mo-br100","rating":5,"date":"2026-02-26","text":"Matthew arrived on time, immediately accessed what needed to be done and took the time to discuss a future visit for more work.   He was professional, communicated very well, did the job and was very respectful of me, my home and even watching out for my fur babies to not get outside. Thank you Matthew!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5RVVUSkdWbEV3Tlc5cU15MHdlSG8zTTJwRmRVRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOk9EUTJGVlEwNW9qMy0weHo3M2pFdUE%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for your thoughtful review! We’re glad to hear that Matthew arrived promptly, assessed the work right away, and took the time to walk you through what may be needed on a future visit. His professionalism, communication, and respect for your home—and your fur babies—are exactly the qualities we strive for.\n\nWe truly appreciate you sharing your experience, and we’ll be sure to pass along your thanks to Matthew. If you need anything else, we’re always here to help!","date":"2026-02-27"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tKclNVc3lVVEl0YlU1NFpHZHhOblZxT1dsSmVWRRAB","author":"lisa gartman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLj6dkZhYvFljy_vTnraFwcgBDW9HALGXcrD5rPUCzR7JELnA=s120-c-rp-mo-br100","rating":5,"date":"2026-02-26","text":"We were very pleased with this company. Our Technician Cody was skilled and did a wonderful job. The timing of everything was wonderful. We have a special needs son and everything was installed in a timely manner. We highly recommend this company!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKclNVc3lVVEl0YlU1NFpHZHhOblZxT1dsSmVWRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkJrSUsyUTItbU54ZGdxNnVqOWlJeVE%7C%7C?hl=en","owner_reply":{"text":"We deeply cherish your feedback about Cody's skilled work and timely installation for your family's needs.","date":"2026-02-27"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xabWRIRk9iVmhYV2pWUFEzQlpYM1ZrVGxwaFRrRRAB","author":"Bonita Diamond","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIAhNMHjRZaOLIHjly9ouGxUAktwlzXOmQihXufIkBqJB2g3w=s120-c-rp-mo-br100","rating":5,"date":"2026-02-24","text":"Arrived in slotted time. Very professional.  Kind.  And helpful.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xabWRIRk9iVmhYV2pWUFEzQlpYM1ZrVGxwaFRrRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlZmdHFObVhXWjVPQ3BZX3VkTlphTkE%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to share your experience. We appreciate your kind words about our professional service.","date":"2026-02-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2psSWF6QlVVVWcwUkRnM1gwRkdlblpmZG1SMVFXYxAB","author":"Diane DePotie-Burton","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLAy8-lEZfOi0hy1Ggrpd7rt-AVgN5mwtN2twnB1ftaee37OA=s120-c-rp-mo-br100","rating":1,"date":"2026-02-23","text":"If I could give a ZERO star for their COMMUNICATION I would.\nI have had no heat or AC since Friday Feb. 20. The tech told me that it would be Monday before they could get the part. OK.\nBeen waiting and waiting for a call this Monday morning, since 8am as to the status. I finally called at 11:15am. Was told part is on factory backorder with NO  ETA.\nOk. I understand the backorder. The problem is THEY SHOULD HAVE CALLED ME. I needed to prepare one way or the other for freezing cold temps tonight and tomorrow night.\n\nOther than their communication I have been very happy with this company from them installing the new unit, maintenance/up keep service and to the service calls for problems. That I will give 5 stars.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psSWF6QlVVVWcwUkRnM1gwRkdlblpmZG1SMVFXYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjlIazBUUUg0RDg3X0FGenZfdmR1QWc%7C%7C?hl=en","owner_reply":{"text":"We apologize for the lack of communication, you should have been updated, especially given the cold temperatures. We appreciate your continued trust in us, and a manager will be reaching out directly to address this with you.","date":"2026-02-26"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xOZk4zTjJWSFZTVW5OTk4yRTBXWE5LVTFCQldGRRAB","author":"Camper Special","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKmBYSwb_S0wD_CGLtoLAUKh8aIXQF_C2pSVKJ7vsSrSYwReQ=s120-c-rp-mo-ba2-br100","rating":5,"date":"2026-02-21","text":"Andrew m was my tech. He installed my new sink fixture quick and good. He was also on time at 12pm on a saterday. Andrew also could have upcharged me but figured out how to do job without all the extra stuff. Thx buddy!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xOZk4zTjJWSFZTVW5OTk4yRTBXWE5LVTFCQldGRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlNfN3N2VHVSUnNNN2E0WXNKU1BBWFE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review! We're glad Andrew delivered quick, quality work and stayed on time. His honest approach means everything to us.","date":"2026-02-23"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21seVMxRjNTM3BsZDBWQlVtazNkbGxvUXpKM01XYxAB","author":"Kay Morrison","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJRK3scZBij831N64xZEqJGWnmr767pdOj77IAnEyUZ-5Ciyw=s120-c-rp-mo-br100","rating":5,"date":"2026-02-21","text":"Repairman was courteous and did a good job.  Worked late until repair completed.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21seVMxRjNTM3BsZDBWQlVtazNkbGxvUXpKM01XYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmlyS1F3S3pld0VBUmk3dlloQzJ3MWc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback! We appreciate you recognizing our repairman's dedication to completing your repair.","date":"2026-02-23"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xOMFQxUTNVamxhT1VoU2QzVkxNMkZEYmxCdlUyYxAB","author":"Pamela Walker","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIAExOJRXGIfnQ62HaPgrBys8q0QKOdclAbBxM8lp6V7r0l=s120-c-rp-mo-br100","rating":5,"date":"2026-02-21","text":"Plumbing services, Andrew is professional and offered options for addressing our problem.  He provided up front pricing transparency for each option.  Work areas were left clean and tidy.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xOMFQxUTNVamxhT1VoU2QzVkxNMkZEYmxCdlUyYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlN0T1Q3UjlaOUhSd3VLM2FDblBvU2c%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback, Pamela! We're pleased Andrew provided professional service with clear pricing transparency and left everything clean.","date":"2026-02-23"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tSYVRtSXhNRGw2TlRsZlZWQk5lVkpxZFd0UlRYYxAB","author":"curtis","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIIKoQEzUElk7oyFb5DlUIBwPJyCPm-PgnsMz3IoDtFMEywlQ=s120-c-rp-mo-br100","rating":5,"date":"2026-02-20","text":"The technician that helped us Kodie was very professional and courtesy. He did an outstanding job and we are very pleased with his work.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tSYVRtSXhNRGw2TlRsZlZWQk5lVkpxZFd0UlRYYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkRaTmIxMDl6NTlfVVBNeVJqdWtRTXc%7C%7C?hl=en","owner_reply":{"text":"We greatly appreciate your feedback about Kodie's professional and courteous service. We're pleased his outstanding work met your expectations.","date":"2026-02-23"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21walZqUjBibTFGWkZvMU5qRnFZMVV6WkV0V2NHYxAB","author":"Bob Hoffman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKziPUanuWQDascrpiZ_Sbtp88LRWOtd1xCi5g0X0hCxnbaPA=s120-c-rp-mo-br100","rating":5,"date":"2026-02-20","text":"Technician Cody was outstanding.  Very knowledgeable and skilled. He explained the issue with my tankless water heater, thoroughly answered my questions. Very patient and I never felt rushed or pitched to make decisions. Great job","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21walZqUjBibTFGWkZvMU5qRnFZMVV6WkV0V2NHYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmpjVjR0bm1FZFo1NjFqY1UzZEtWcGc%7C%7C?hl=en","owner_reply":{"text":"We are thrilled to hear Cody provided outstanding service! His knowledge and patience with your tankless water heater issue reflects our commitment to excellence.","date":"2026-02-20"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tkdVJIVkhWUzFCYVd0aGRXdFFiMEkzUzFwcWRFRRAB","author":"wayne williams","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVfJk2vBfMIJUsFnV83yRYbA2lKPt1N4gwCORPVi4WXFun7WPWT=s120-c-rp-mo-br100","rating":5,"date":"2026-02-18","text":"Second time I used Fenwick. This time to  flush tankless water heater. Tech. Frank was excellent and very professional. I give him and the company 5 stars.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tkdVJIVkhWUzFCYVd0aGRXdFFiMEkzUzFwcWRFRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkduRHVHVS1BaWthdWtQb0I3S1pqdEE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Frank provided excellent service for your tankless water heater flush. Thank you for trusting Fenwick again!","date":"2025-08-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xwVWNIUnhWM3BrZGpVMVdtdHVjRVF3VGs5Vk0xRRAB","author":"Victoria Gould","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocINx_DvmELieALIEZxiIBTmeDp8hcRq99mp-Y_MHzLmNZVxsA=s120-c-rp-mo-br100","rating":5,"date":"2026-02-17","text":"Very professional but the phone appointment service gave me the wrong pricing info.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xwVWNIUnhWM3BrZGpVMVdtdHVjRVF3VGs5Vk0xRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlpUcHRxV3pkdjU1WmtucEQwTk9VM1E%7C%7C?hl=en","owner_reply":{"text":"Sorry for any inconvenience with the pricing info. We appreciate your professional feedback and will address this. Please contact (904) 490-7003.","date":"2026-02-19"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUR3Z3VURUpREAE","author":"Timothy Dozier","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXE65O2A8pm0lrrbgL_yn7GAzfo7zwbw5PRbmirsDzuE2gyfA2u=s120-c-rp-mo-ba2-br100","rating":5,"date":"2026-02-17","text":"Fenwick is great,  they call me every year right on schedule and schedule me really quick to take care of my tankless water heater.  The technician that came,  Steve,  he was very polite and knowledgeable.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUR3Z3VURUpREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDwguTEJQ%7C%7C?hl=en","owner_reply":{"text":"We greatly appreciate your positive feedback, Timothy. Thank you for sharing your experience with Fenwick Home Services.","date":"2025-03-24"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25JM09Fc3daVkZsVEhGM00wNVNSbTh0VEdKeFZIYxAB","author":"BCrown_973","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXHeP9fPMZNPFJbILx4fqzDJrqOVittZ7-MSms9czHMm9Eung_-=s120-c-rp-mo-ba3-br100","rating":5,"date":"2026-02-16","text":"Tim came out to repair a broken pipe in our yard. He identified the issue immediately and gave us the price upfront. The repair was done faster than I expected. I was pleasantly surprised","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25JM09Fc3daVkZsVEhGM00wNVNSbTh0VEdKeFZIYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnI3OEswZVFlTHF3M05SRm8tTGJxVHc%7C%7C?hl=en","owner_reply":{"text":"We are happy to hear Tim identified the issue immediately and completed the repair faster than expected!","date":"2026-02-16"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2t0bmRHeEdVRzlMY2xsVk9FaFlhbWxDT1ZnNWQyYxAB","author":"liyu pianwen","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWmiX1Q7F_VFdHjEhBim5eNPOazgmcug7ekIVr9Q3HZxE__lrDd=s120-c-rp-mo-ba2-br100","rating":5,"date":"2026-02-15","text":"Highly recommend Rafael Serrano from Fenwick Services! He helped us install a new water heater and the entire process was professional. Five-star service all the way!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t0bmRHeEdVRzlMY2xsVk9FaFlhbWxDT1ZnNWQyYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOktndGxGUG9LcllVOEhYamlCOVg5d2c%7C%7C?hl=en","owner_reply":{"text":"Thank you immensely for your kind words about Rafael Serrano from Fenwick Home Services! We appreciate your recommendation and are glad to hear about your positive experience with the water heater installation.","date":"2026-02-16"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pWNGIzZERaRVZaTUVwcGNsVm5la1F0VUVoWmVGRRAB","author":"Jean Loudon","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ7CuFhQMywyJkYSjnkAoyYNGukM_WkytCwVklOalFS7d1X8w=s120-c-rp-mo-br100","rating":4,"date":"2026-02-15","text":"Excellent and timely repair service for garbage disposal but high priced to just break it free from accumulated rust.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pWNGIzZERaRVZaTUVwcGNsVm5la1F0VUVoWmVGRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjV4b3dDZEVZMEppclVnekQtUEhZeFE%7C%7C?hl=en","owner_reply":{"text":"We are honored to hear you found our garbage disposal repair service excellent and timely. We appreciate your feedback on pricing.","date":"2026-02-16"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21wcVZUQkJkVWh0YzNCT1NUVXphRWRFVmtveFpVRRAB","author":"Carol Crane","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWgkSnKXszRxbKcsOKCZa3vAaJ1M09UzMB1xOqiUMibNKUgm5bq=s120-c-rp-mo-br100","rating":5,"date":"2026-02-15","text":"Michael Underwood did a wonderful job. It was polite, fast, clean, neat, and friendly.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21wcVZUQkJkVWh0YzNCT1NUVXphRWRFVmtveFpVRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmpqVTBBdUhtc3BOSTUzaEdEVkoxZUE%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to share your experience with Michael Underwood at Fenwick Home Services. We are thrilled to hear about the wonderful job he did for you.","date":"2026-02-16"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xkS2EweDJlVFJUUlhoSGJuUndhV2h4TFdGVk5sRRAB","author":"Valerie Cutlar","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVpnUUMJ4gDEEtvpDBzWbmuP75A_vC0JjKwIklyBC7ikTz0_zyn=s120-c-rp-mo-br100","rating":5,"date":"2026-02-13","text":"They came right out when I lost cold water and their technician Kodie was just fabulous!! Kodie is knowledgable and very nice and friendly. We felt properly taken care of charged fairly and will be using them with all our needs moving forward. We received estimates on more work and are planning upgrades now.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xkS2EweDJlVFJUUlhoSGJuUndhV2h4TFdGVk5sRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOldKa0x2eTRTRXhHbnRwaWhxLWFVNlE%7C%7C?hl=en","owner_reply":{"text":"We are ecstatic to hear about your positive experience with Kodie! Thank you for trusting Fenwick Home Services with your plumbing needs.","date":"2026-02-16"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xFMU5rOTZibDh6ZDJOSWRUaEtVRkU0YlU1Q2RWRRAB","author":"Willie Moore","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLS1LPMo8N5Xii33IFkbVvh4DJndRqPZgYE4bTMiNWqlVwpwg=s120-c-rp-mo-br100","rating":5,"date":"2026-02-12","text":"Mr. Brenden was excellent. He ensured me he would find the leak. I had 2 other companies tell me they could not find a leak, but I continued to see water coming down the side of my house. Thank you Fenwick. Highly recommend.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xFMU5rOTZibDh6ZDJOSWRUaEtVRkU0YlU1Q2RWRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlE1Nk96bl8zd2NIdThKUFE4bU5CdVE%7C%7C?hl=en","owner_reply":{"text":"We are privileged to hear Mr. Brenden found your leak when others couldn't. Thank you for recommending Fenwick!","date":"2026-02-13"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21NMFVIWmtZVmh6Ums4MVlrNXZiekZUV2psMVNVRRAB","author":"Kevin O'Hare","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLmr2r6E5CtOOl9UCq7DmlKvvaD6m5n0atX_47Qqn6SQ73cqQ=s120-c-rp-mo-ba3-br100","rating":5,"date":"2026-02-11","text":"We had a great experience with Fenwick today. Outstanding service. On time, kind and all our needs were met","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21NMFVIWmtZVmh6Ums4MVlrNXZiekZUV2psMVNVRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmM0UHZkYVhzRk81Yk5vbzFTWjl1SUE%7C%7C?hl=en","owner_reply":{"text":"We are thrilled to hear about your great experience! Thank you for recognizing our outstanding service and team.","date":"2026-02-12"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pZNE1sRndTRFV3ZWxSVE5sVkxZWFJ1WTNsYVFuYxAB","author":"John O'Neil","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKl0YSSPcr8pYv36Ra0MhGkUlM0OPZQT-68J7e0unrKV1rrbA=s120-c-rp-mo-ba3-br100","rating":5,"date":"2026-02-11","text":"Nathan was great!  My garbage disposal decided to self-destruct and was leaking under the cabinet.  I set up an appointment on the website at 9:30pm.  They had a plumber out by noon the following morning.  I had already bought a new disposal \"just in case\".  Hd inspected my old unit.  A blade had chipped and grinded the gears.  He removed the old unit & installed the new one in about an hour from start to finish.  Great job!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pZNE1sRndTRFV3ZWxSVE5sVkxZWFJ1WTNsYVFuYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjY4MlFwSDUwelRTNlVLYXRuY3laQnc%7C%7C?hl=en","owner_reply":{"text":"We are grateful Nathan provided excellent service! Quick response time and professional installation made all the difference.","date":"2026-02-12"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21kc1NWSlpjMDFFT0UwelZWbHBURGhrYjJkV01uYxAB","author":"John Somar","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUjOBzrjvmTELQyaswsY2YUmlqSRWyCl6LtrcsASSpGo0q3RpM=s120-c-rp-mo-br100","rating":5,"date":"2026-02-11","text":"Spoke to them on the phone about a rusted leaking water heater. Tech was out by around 1 or 1:30p to give a quote. In the new water heater was installed ready to go but about 5:00 p.m. that day. That's what I call service and the technician is awesome to work with.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kc1NWSlpjMDFFT0UwelZWbHBURGhrYjJkV01uYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmdsSVJZc01EOE0zVVlpTDhkb2dWMnc%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to share your experience! We're thrilled our technician provided such quick, awesome service on your water heater installation.","date":"2026-02-11"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT214VmFEZERaa1pHZDJoR1RuZ3hYekJLVDB4SWQzYxAB","author":"Phil Gatzke","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUoN1_QEWk5-95xlgrai5PTJYd-c8a7iv9zW7adOBn36b3iiBEZ=s120-c-rp-mo-ba4-br100","rating":5,"date":"2026-02-11","text":"Ben was professional, personable and communicative. Repairs were well and work better than before.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT214VmFEZERaa1pHZDJoR1RuZ3hYekJLVDB4SWQzYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmxVaDdDZkZGd2hGTngxXzBKT0xId3c%7C%7C?hl=en","owner_reply":{"text":"Your positive feedback about Ben's professional work means so much. We're thrilled repairs exceeded expectations!","date":"2026-02-11"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xJeVJ6QkNPRzkxV25oS2FrUm1Za3Q0VFU5NlJuYxAB","author":"Phillip Twine","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWPkrH87N37jZ-2MiELwfGJAaezQblq2Vlq_hnpynz1Q9eXFSGllw=s120-c-rp-mo-ba4-br100","rating":5,"date":"2026-02-10","text":"The tech that came to my home did an EXCELLENT job. Highest compliments. He explained, showed me the problem and FIXED IT","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xJeVJ6QkNPRzkxV25oS2FrUm1Za3Q0VFU5NlJuYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlIyRzBCOG91WnhKakRmYkt4TU96Rnc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback, Phillip! We're honored our tech explained, showed, and fixed your problem excellently.","date":"2025-08-14"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pkNWNqRldURFJpYTB4bVVtdE9aMkpzV25aZllVRRAB","author":"promise giacometti","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK5yJgDxKezZcsDQ3mN3imnfJtrimHwyZR8bc1Er7kYDTohsg=s120-c-rp-mo-br100","rating":5,"date":"2026-02-09","text":"michael did a great job working on the water softener and kitchen sink, very friendly and educating!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pkNWNqRldURFJpYTB4bVVtdE9aMkpzV25aZllVRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjd5cjFWTDRia0xmUmtOZ2JsWnZfYUE%7C%7C?hl=en","owner_reply":{"text":"Thank you immensely! Michael's friendly service and education on your water softener and kitchen sink work means everything.","date":"2026-02-10"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21ONVZYZG1ka3BtVms5VE1XMWtTRmxTUzBoSVkyYxAB","author":"Allison Smith","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVF5SGKbEbtih_l2HywDoup4xoFQDB-GCD_BN3VwIuAAHrEzBjdAg=s120-c-rp-mo-ba2-br100","rating":5,"date":"2026-02-09","text":"The service was quick prompt, and the price was reasonable. I showed the technician where I was having an issue and he quickly told me what he could do and how much it would cost me. I would recommend this company again as well as I would use them again.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21ONVZYZG1ka3BtVms5VE1XMWtTRmxTUzBoSVkyYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmN5VXdmdkpmVk9TMW1kSFlSS0hIY2c%7C%7C?hl=en","owner_reply":{"text":"We are glad to hear our technician provided quick, prompt service at a reasonable price. Thank you for recommending us!","date":"2026-02-10"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tsV1NqaDNaMVpOTlROaGJYaHpUWE5rWkdwSFExRRAB","author":"Marsha Hood","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIeqvEuBSVnvakwNpWDcJgIGF9SBzMPkZXYLT8u1M9MDkQmZg=s120-c-rp-mo-br100","rating":5,"date":"2026-02-07","text":"Due to the cold weather in Jacksonville,Florida recently , we discovered several broken water pipes. The Technician, Andrew Mitchell, was prompt in keeping our appointment. He diagnosed the problem and went to work immediately. He expertly repaired the broken damaged pipes and temporarily fixed the drywall. He assured me the company would be reaching out on Monday complete final drywall replacement.  Andrew displayed confidence in his work. Thank you to the Fenwick team and Andrew for getting the leaks fixed promptly without damage to the walls.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsV1NqaDNaMVpOTlROaGJYaHpUWE5rWkdwSFExRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOklWSjh3Z1ZNNTNhbXhzTXNkZGpHQ1E%7C%7C?hl=en","owner_reply":{"text":"We're pleased to hear about your positive experience with Andrew and our team at Fenwick Home Services. Thank you for sharing your feedback!","date":"2026-02-09"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tKTExUbEZNMnR2ZWxwVWVGRk1YME5QWmtWRE4xRRAB","author":"Kalynn Brown","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUZiNKVu2XaJCqL34keuJPN9EFiZRTAo28QaUSY_uLqS0pWuFE2nw=s120-c-rp-mo-br100","rating":5,"date":"2026-02-07","text":"we had an emergency leak and our tech was efficient fast and really knew his stuff! We appreciate the work you did today!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKTExUbEZNMnR2ZWxwVWVGRk1YME5QWmtWRE4xRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkJLLTlFM2tvelpUeFFMX0NPZkVDN1E%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your positive experience with our services. Thank you for sharing your feedback!","date":"2026-02-09"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNkdzdmT0dBEAE","author":"Aida Monahan","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXdqP10P4DmeEXvc7Pu0gONL57ezyz0_vnGImbREYnpKU9T8TKj=s120-c-rp-mo-br100","rating":5,"date":"2026-02-07","text":"Actually yes, the technician exceeded my expectations. Everything was organized for my convenience, they work on weekends too. I received a text when technician was on his way.\nWhatever other companies told me about my AC turned out not to be true, no mold inside, just water stains I wiped myself with paper towel. I don’t need to install anything else outside either. Overall I was very pleased with professionalism of the technician and I can highly recommend Fenwick company for your AC needs. Definitely going to work with them!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNkdzdmT0dBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICdw7fOGA%7C%7C?hl=en","owner_reply":{"text":"We are thrilled to hear that you had a positive experience with our technician and that we were able to exceed your expectations. Thank you for recommending Fenwick Home Services for your AC needs. If you ever need assistance in the future, don't hesitate to reach out to us at (904) 490-7003.","date":"2024-02-19"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25CbVpqUnJOV0l5TTJsTlJHMDBTRFF0ZVhsVlJHYxAB","author":"Lance Beck","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ0Z_-wzsBBxtbu4rncLkNJc-AnS8qR4CvlpaXOKWgjBM4zLg=s120-c-rp-mo-ba2-br100","rating":5,"date":"2026-02-07","text":"Patrick was outstanding. Second time he did a job and we are very happy.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CbVpqUnJOV0l5TTJsTlJHMDBTRFF0ZVhsVlJHYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnBmZjRrNWIyM2lNRG00SDQteXlVRGc%7C%7C?hl=en","owner_reply":{"text":"Your positive experience with Patrick is greatly appreciated. Thank you for sharing your feedback.","date":"2026-02-09"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tsWU5VaEhja0ptU1hGb1FWWjRVWEp4UkZaQk9GRRAB","author":"Ervin Dine","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLNwwD00N2181vDUdwADx3MJmgurDVQNsN9_c9mda3Wscmc4A=s120-c-rp-mo-ba2-br100","rating":5,"date":"2026-02-06","text":"Great service the tech came out and quoted a reasonable price.  He waited until the part came did outstanding job and all while explaining everything.  I always use them and will continue to do so-as they have great service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsWU5VaEhja0ptU1hGb1FWWjRVWEp4UkZaQk9GRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOklYNUhHckJmSXFoQVZ4UXJxRFZBOFE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review, Ervin! We appreciate your continued trust in our reasonable pricing and outstanding service.","date":"2026-02-06"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tKZmVFa3lTbEZLYlVOd05raFJkRlZGZVZaaWJrRRAB","author":"Nancy Bowen","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ3FjRKu0WUeDYl76WO7OWb9o-KFODMa_U6uAL3n6VYJqjiew=s120-c-rp-mo-br100","rating":5,"date":"2026-02-05","text":"Justin did a great plumbing job and did it very quickly.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKZmVFa3lTbEZLYlVOd05raFJkRlZGZVZaaWJrRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkJfeEkySlFKbUNwNkhRdFVFeVZibkE%7C%7C?hl=en","owner_reply":{"text":"Thanks Nancy! We're thrilled Justin delivered excellent plumbing service quickly. Your feedback means everything to us.","date":"2026-02-06"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tsdWVYUTNNbWhTYkhKQ1JHSjRZVEJ1VkdsZk5IYxAB","author":"Kevin Zehler","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUYcbC4zHW7qfEWUPX4OP8twYg1taP0hMbJA0aef_cQzW7pr41m=s120-c-rp-mo-br100","rating":5,"date":"2026-02-05","text":"Great service Patrick did a great job.  Thanks","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsdWVYUTNNbWhTYkhKQ1JHSjRZVEJ1VkdsZk5IYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOklueXQ3MmhSbHJCRGJ4YTBuVGlfNHc%7C%7C?hl=en","owner_reply":{"text":"We are pleased to hear Patrick provided great service. Thanks for choosing Fenwick Home Services!","date":"2026-02-06"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pCT2RYWktRbmhhWjBVNFNrcGtWazl0UnpCNlMxRRAB","author":"Kierstin Beaumont","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIvdwecQ8yigk88EYfxyQGnpgzM_9Mb92KcKEcoJp0_dx5ELg=s120-c-rp-mo-br100","rating":5,"date":"2026-02-05","text":"Needed these guys in a pinch. Very helpful and they took care of my burst pipe.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pCT2RYWktRbmhhWjBVNFNrcGtWazl0UnpCNlMxRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjBOdXZKQnhaZ0U4SkpkVk9tRzB6S1E%7C%7C?hl=en","owner_reply":{"text":"We are delighted to help with your burst pipe emergency. Thank you for trusting us in your time of need.","date":"2026-02-06"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25Od2FIaENkbWMyZGpGbmNqWk5abU5JUlU5WU5XYxAB","author":"Jordan Hull","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK8RmWAuDryajlNLe069NWlwXLqKZ0zuqmOnTT5fAl_OzeMbw=s120-c-rp-mo-br100","rating":5,"date":"2026-02-05","text":"We had Zack come out and inspect our plumbing. You can tell Zack has been in the profession for sometime. He’s extremely knowledgeable and professional.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25Od2FIaENkbWMyZGpGbmNqWk5abU5JUlU5WU5XYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnNwaHhCdmc2djFncjZNZmNIRU9YNWc%7C%7C?hl=en","owner_reply":{"text":"Thanks Jordan! We're proud of Zack's knowledge and professionalism. Your feedback about his expertise means everything to us.","date":"2026-02-05"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25ZMGRYVm9WR2hOYWtaZldqWkJUVE5RVTBwblQzYxAB","author":"SHAWN FERRIS","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIx0Z2QFumGG8QLBuiRqGnf1Ri3yQDay9BU_FYOrBjk5phefw=s120-c-rp-mo-br100","rating":5,"date":"2026-02-05","text":"We walked through the repairs and I was given an itemized invoice before repairs were started. They were courteous and friendly.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25ZMGRYVm9WR2hOYWtaZldqWkJUVE5RVTBwblQzYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnY0dXVoVGhNakZfWjZBTTNQU0pnT3c%7C%7C?hl=en","owner_reply":{"text":"Thank you for highlighting our transparent process and courteous service. We appreciate your trust in Fenwick Home Services.","date":"2026-02-05"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25wMVpUTldkRll3U1RCTlgwaDBRMXBZUVU1NmJtYxAB","author":"Patricia Rodgers","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX0PZnFALTVr7dupmgJA0cedfuPXxUJx11jGJSXGGzP5RDqkcFc=s120-c-rp-mo-br100","rating":5,"date":"2026-02-04","text":"Brendon Finch was extremely professional and went out of his way to help my Mom with multiple plumbing issues.  We truly appreciate all he did for\nher.  He’s a wonderful young man!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25wMVpUTldkRll3U1RCTlgwaDBRMXBZUVU1NmJtYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnp1ZTNWdFYwSTBNX0h0Q1pYQU56bmc%7C%7C?hl=en","owner_reply":{"text":"We are thrilled to hear Brendon provided professional service for your Mom's plumbing issues. Thank you for appreciating his dedication.","date":"2026-02-05"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21zNFQyeFpSMWxaWm1aelIyMXFaVkZrU2xOUU5uYxAB","author":"Daryl Drott","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJlfDhtVij3lkvDOFjqXFKLrDMbHXL_p59R70NKVaV9beb6hQ=s120-c-rp-mo-br100","rating":5,"date":"2026-02-04","text":"Prompt and efficient very satisfied with plumbing work will use next time we have a problem","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21zNFQyeFpSMWxaWm1aelIyMXFaVkZrU2xOUU5uYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOms4T2xZR1lZZmZzR21qZVFkSlNQNnc%7C%7C?hl=en","owner_reply":{"text":"We greatly appreciate your feedback! Happy our prompt, efficient plumbing work satisfied you. We look forward to helping again.","date":"2026-02-05"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT20xUVpqVmZUMGRRTmt3NE9EVnNhbEZmYkVwUlIxRRAB","author":"Shelley Dickerson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU4cC8iB977aKahVrhoKFfX1qDeL8JPcLyr_HTHNrwX-Bkpp4kO=s120-c-rp-mo-ba2-br100","rating":5,"date":"2026-02-04","text":"I had a corroded flex line o my tankless Water heater and Had Fenwick come out to assess. Jesse and his partner were very courteous and explained what needed to be done and got the job done. They were thorough and My system is now good as new. I had the system flushed as well which saved me another appointment. I was very satisfied with the appointment process and customer service leading right up to the appointment.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xUVpqVmZUMGRRTmt3NE9EVnNhbEZmYkVwUlIxRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOm1QZjVfT0dQNkw4ODVsalFfbEpRR1E%7C%7C?hl=en","owner_reply":{"text":"We are happy to hear Jesse and his partner provided thorough service on your tankless water heater repair and system flush.","date":"2026-02-05"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xoNlUybGlhR3N4VkdGaU1HeDNTRmxQU0V4Q0xVRRAB","author":"Joe Mac","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLaQcBet6GHb3Q61hKJPetBKTEnmI9r_QZmLpLpACYgTpch=s120-c-rp-mo-br100","rating":5,"date":"2026-02-03","text":"The Technician Cody arrived on time and worked thoroughly to figure out my issue. He then did an excellent job explaining what was causing the problem and next steps for resolving it. He worked quickly and efficiently to get everything back in working order. You can tell he is extremely knowledgeable and one of the best technicians we have had the pleasure of working with. Highly recommended!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xoNlUybGlhR3N4VkdGaU1HeDNTRmxQU0V4Q0xVRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlh6U2liaGsxVGFiMGx3SFlPSExCLUE%7C%7C?hl=en","owner_reply":{"text":"Your positive feedback about Cody's thorough work and excellent explanation means everything to us. We're thrilled he resolved your issue efficiently!","date":"2026-02-04"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2s5WFduRllTbk10Tm5KbmVHaE1NVFZNTnpVd1MyYxAB","author":"Lakysha Wiggs","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXyKZQ6PHHLmPkACI0ad0lSGpoOv4O0JP06DJSiREyprPBgCGs=s120-c-rp-mo-br100","rating":5,"date":"2026-02-03","text":"My pipe burst, called the company and it was replaced the next day.  Awesome service and I will be working with them for ALL my future plumbing needs oh! The price was hella reasonable!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5WFduRllTbk10Tm5KbmVHaE1NVFZNTnpVd1MyYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOk9XWnFYSnMtNnJneGhMMTVMNzUwS2c%7C%7C?hl=en","owner_reply":{"text":"We deeply cherish your trust in us for your burst pipe emergency. Thank you for choosing us for your future plumbing needs!","date":"2026-02-04"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT20xdlYyVTVUVFE0V1hkYVVVTlRlRWMxZUVOQk9WRRAB","author":"jonathan tillman","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVH-P55BXCzdcw5JnZXabPAw7w7Q1VyJ87B4X2r_hOkJZuB_jQ=s120-c-rp-mo-br100","rating":5,"date":"2026-02-03","text":"Patrick was fantastic. He did a great job very efficiently.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xdlYyVTVUVFE0V1hkYVVVTlRlRWMxZUVOQk9WRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOm1vV2U5TTQ4WXdaUUNTeEc1eENBOVE%7C%7C?hl=en","owner_reply":{"text":"We are ecstatic to hear Patrick provided fantastic, efficient service. Thank you for recognizing his great work!","date":"2026-02-03"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pVM2FqZG5PRXQ0Y2twNE5GcFFiVjlJZWt4RWJHYxAB","author":"P G","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXYLUVBpMCll3L7K--55MAatc-V2HGitgJKTrdLT-YYk6EX4DGt=s120-c-rp-mo-ba2-br100","rating":4,"date":"2026-02-03","text":"Repair our outdoors water hose bib / bursting water line due to extreme freezing temperatures. Thank you Breden for a fast service with no hassle, highly recommended.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pVM2FqZG5PRXQ0Y2twNE5GcFFiVjlJZWt4RWJHYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjU3ajdnOEt4ckp4NFpQbV9IekxEbGc%7C%7C?hl=en","owner_reply":{"text":"We are thrilled to hear Breden provided fast service fixing your water line. Thank you for recommending us!","date":"2025-09-12"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25GdldqSmlVV0owZFVaV2RsaFFPRmRuUTFOUWIxRRAB","author":"Wesley Johnson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXDg5jtTf3vx2cFos-xQNuRGK0hVxAkGgj3bO1rphhz_EirykY=s120-c-rp-mo-ba4-br100","rating":4,"date":"2026-02-02","text":"Dale was very friendly and helpful. Unfortunately, the complete job could not be finished due to priorities. He made sure to identify his return date to complete the task","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25GdldqSmlVV0owZFVaV2RsaFFPRmRuUTFOUWIxRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnFvWjJiUWJ0dUZWdlhQOFdnQ1NQb1E%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review, Wesley. We appreciate your patience with Dale's scheduling and look forward to completing your task.","date":"2026-02-03"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xjNE4wczBibXhoUzJkRFVuaEZhRlJ6YzJOb0xVRRAB","author":"Steven_Lee","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWwt0zY8Tdm0Vp6th-2_2PxGepOBlKFoelqrjd29J3zdMDWxIbJ=s120-c-rp-mo-br100","rating":1,"date":"2026-02-01","text":"I have been a loyal customer giving Fenwick my work for years, but Jennifer’s customer survive during an emergency was absolutely uncaring and unprofessional. I called to get someone scheduled since the pipes on a project we did busted during this cold snap. Jennifer says she’s really busy and can’t help me and then hangs up in my face… The level of disrespect I just received after giving a company my business for so long is utterly unacceptable. I will never give my business to anyone who has the audacity to treat such a loyal customer in such a shoved off way…… I’ve given this company probably hundreds of thousands in work, and when I need them for my own home on a project they screwed up, I get this????? I’m completely heartbroken to be honest and will never give them any more of my business…. All they care about is creating a bigger monopoly that they can’t manage. They don’t care about you","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xjNE4wczBibXhoUzJkRFVuaEZhRlJ6YzJOb0xVRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlc4N0s0bmxhS2dDUnhFaFRzc2NoLUE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2t4UmNFUjBPVlIwTWtwQmFXcG1VRWR5UjJZeldWRRAB","author":"Joyce Orsi","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK1pRtcBqAnhBw3_961zp755th5ybqQvhXG1AFVURablRk97A=s120-c-rp-mo-br100","rating":1,"date":"2026-01-31","text":"We have tried to reach someone in the billing department to talk about whether or not to keep the automatic renewal of their Yearly Maintenance Service. We have not received a call after 2 days of submitting a task to their answering service. Very disappointing with respect to their communication with customers. However, the first preventative service was done by a technician that was very professional and informative of what services were needed.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t4UmNFUjBPVlIwTWtwQmFXcG1VRWR5UjJZeldWRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkxRcER0OVR0MkpBaWpmUEdyR2YzWVE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your feedback, and we’re sorry for the communication issues you’ve experienced. To have a manager review this and reach out to you directly, could you please provide the first and last name on the account or the invoice number associated with a previous visit?","date":"2026-02-02"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pSRE5XZEJOVkZaTTFCeVRsWlZaRTA0WDFCbldWRRAB","author":"Patricia Bell","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLs-pmsfoZwXAfZZtW8HN57cwUEWFm0i2YuC5LPENOmJEV_2A=s120-c-rp-mo-br100","rating":5,"date":"2026-01-30","text":"Frank came to my house to check my water heater.  He was very thorough and knowledgeable.  He did a great job.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSRE5XZEJOVkZaTTFCeVRsWlZaRTA0WDFCbldWRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjRDNWdBNVFZM1ByTlZVZE04X1BnWVE%7C%7C?hl=en","owner_reply":{"text":"We are pleased to hear Frank was thorough and knowledgeable with your water heater service. Thank you for your feedback!","date":"2026-02-02"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25WWVZXUnBZMDFJV0d0TVgyaDFOM1I0UW10cmRtYxAB","author":"Jessica Hazelwood","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVFFv_qhDaxQzBzYM3dtqGQAgXbj37I0amm3EI8nL8flp6ShXh7=s120-c-rp-mo-br100","rating":5,"date":"2026-01-29","text":"Always amazing service and so friendly. They do an amazing job with good prices!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25WWVZXUnBZMDFJV0d0TVgyaDFOM1I0UW10cmRtYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnVYVWRpY01IWGtMX2h1N3R4Qmtrdmc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words about our amazing service and friendly team, Jessica!","date":"2026-01-29"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25GbU5ETkVZVXBJZWxselVWRnRaV3BzVUZrMFpHYxAB","author":"Elvin Fowlkes","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLqonA8iGcIYoWMKuQgFyTgEwPyMvSDTiZN_ulhxBbdqlnObg=s120-c-rp-mo-br100","rating":5,"date":"2026-01-29","text":"Showed up on time very knowledgeable quick made repairs and on the way","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25GbU5ETkVZVXBJZWxselVWRnRaV3BzVUZrMFpHYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnFmNDNEYUpIellzUVFtZWpsUFk0ZGc%7C%7C?hl=en","owner_reply":{"text":"We're glad to hear about your positive experience with our services. Thank you for taking the time to share your feedback.","date":"2026-01-29"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2s1SFRWVTVTbVUyTURZd1ZrUktVWGN6YWsxb1pWRRAB","author":"John Fechter","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK6xKPfOj7H19OATw3xobdyL51UWO6IcRDlOddVKjd8o_Zjig=s120-c-rp-mo-br100","rating":5,"date":"2026-01-29","text":"Dale was amazing…he fixed my mothers rusted out plumbing in her laundry room..quick and easy/)\nMade my 90 year young mother feel no stress:)\nThank you Dale","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s1SFRWVTVTbVUyTURZd1ZrUktVWGN6YWsxb1pWRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOk5HTVU5SmU2MDYwVkRKUXczak1oZVE%7C%7C?hl=en","owner_reply":{"text":"We're delighted to hear that Dale was able to help your mother with the plumbing issue. Thank you for sharing your experience with us!","date":"2026-01-29"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURLMFlQNDl3RRAB","author":"RGR (RGR)","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVSTcOb7pkgQDiqd5AKuDm90KCdew41d0mquEWC1TrNsmx65jI=s120-c-rp-mo-ba2-br100","rating":5,"date":"2026-01-28","text":"Brenden was great, very professional and knowledgeable ! Came to the door ready to fix my problem, outstanding. This was for our NG line to our whole home generator, a short piece of the line had corroded and needed replaced. Fenwick scheduling was fantastic, actually able to pick the time I needed. All around excellent company to work with, they do ALL our home installs & repairs.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURLMFlQNDl3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDK0YP49wE%7C%7C?hl=en","owner_reply":{"text":"Your positive experience with Brenden is greatly appreciated. Thank you for choosing Fenwick Home Services for your NG line repair.","date":"2024-05-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25BNGFrRktRVFJhUzNSSFowWmxaVEJuV1RKak9WRRAB","author":"Jim Minion","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXmJnYz88LRN7beMTyV85wNSd-GSExUGi4wCG87Djg1htAJiGMt=s120-c-rp-mo-br100","rating":5,"date":"2026-01-28","text":"Raphael arrived on a Sunday afternoon to repair our tankless water heater. His diagnosis revealed replacement was the best option. He returned after dark with the new unit and installed it flawlessly. We truly appreciate his outstanding work ethic.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25BNGFrRktRVFJhUzNSSFowWmxaVEJuV1RKak9WRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnA4akFKQTRaS3RHZ0ZlZTBnWTJjOVE%7C%7C?hl=en","owner_reply":{"text":"Thank you for recognizing Raphael's outstanding work ethic. We appreciate you highlighting his dedication to completing your tankless water heater replacement perfectly.","date":"2026-01-29"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT204M09YUlFUME5RTm5WMk9HMXBUVVZSTms5elQzYxAB","author":"Evan Amstutz","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIbRrrK6NTrI4egPPp_dTcqI3qncFWFYGskeY6bvpTkzUwOoA=s120-c-rp-mo-br100","rating":5,"date":"2026-01-28","text":"Kodie did a fantastic job. He was thorough and friendly and I would recommend Fenwick to anyone.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT204M09YUlFUME5RTm5WMk9HMXBUVVZSTms5elQzYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOm83OXRQT0NQNnV2OG1pTUVRNk9zT3c%7C%7C?hl=en","owner_reply":{"text":"We are overjoyed to hear Kodie was thorough and friendly. Thank you for recommending Fenwick Home Services, Evan!","date":"2026-01-28"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2sxTVdHeG1hWEU1WkRoeFlsaGFiWEpMVUVRMWQzYxAB","author":"Barbara Cadmus","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLxeznxJAdRGkPIdo5F-ihIf-Ms7yRSEq2PsS8DO-mW3gc7oA=s120-c-rp-mo-br100","rating":5,"date":"2026-01-27","text":"Zach, our technician, was phenomenal in our plumbing service. Very knowledgeable, promptly arrived and just a really nice guy. A definate asset to Fenwick!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxTVdHeG1hWEU1WkRoeFlsaGFiWEpMVUVRMWQzYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOk1MWGxmaXE5ZDhxYlhabXJLUEQ1d3c%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to share your experience with Zach. We're thrilled he provided knowledgeable, prompt plumbing service.","date":"2026-01-28"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2paYWFVSnpiMk5wTXpkM1owNUdhbkZMTUhKaFUzYxAB","author":"Bonnie Buckley","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXEzqJWLugLi1E-3rgc7M664FCGajaCi4nCPpHRpxMJ6cDF1EbQ=s120-c-rp-mo-br100","rating":5,"date":"2026-01-26","text":"Always professional and does a great job with all our plumbing needs!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paYWFVSnpiMk5wTXpkM1owNUdhbkZMTUhKaFUzYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjZaaUJzb2NpMzd3Z05GanFLMHJhU3c%7C%7C?hl=en","owner_reply":{"text":"We deeply cherish your trust in our plumbing services. Your kind words about our professionalism mean everything to us.","date":"2026-01-27"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNIaThhVUZnEAE","author":"Raymond Butler","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUpGxBJwerc52A-XTfZ4WTHtz2ykWLZ4cw3ZVX1g0nFW5H5hFc=s120-c-rp-mo-ba3-br100","rating":4,"date":"2026-01-26","text":"My Fenwick technician, Nathan arrived on time and ready to go to work. He diagnosed the issue with our drain and within 20 minutes we were unclogged. Appreciate the great job.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNIaThhVUZnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICHi8aUFg%7C%7C?hl=en","owner_reply":{"text":"We greatly appreciate your feedback, Raymond! Nathan's timely service and quick drain repair shows our commitment to quality work.","date":"2024-09-09"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tjelpuRm9MVXBFZFRkVGFsVkdPVUpWWkc5b1dXYxAB","author":"Amy Camargo","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVlftxLVMqcZoM56JXw-PRY0sQGnJoc2jdoF8uX-98Z_gXTIsFp=s120-c-rp-mo-ba2-br100","rating":5,"date":"2026-01-23","text":"Benjamin was on time and very professional. He was very understanding of our issues and escalated it to an a electrician who is coming out. Also gave us great tips on maintenance.\nHe was amazing and very kind","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tjelpuRm9MVXBFZFRkVGFsVkdPVUpWWkc5b1dXYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkczZnFoLUpEdTdTalVGOUJVZG9oWWc%7C%7C?hl=en","owner_reply":{"text":"Your positive experience with Benjamin means everything! Thank you for recognizing his professionalism and helpful maintenance tips.","date":"2026-01-26"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25CdFJqRmlkMHN5VFhSWU5WcGhUbU41VUc1RmFuYxAB","author":"Ronnie Bond","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKsJrMngWlHAq7vj2jKDvjjGTo2SJgwzLBCIl7rRolWCkXIFw=s120-c-rp-mo-br100","rating":5,"date":"2026-01-23","text":"Amazing job.\nRequested a repair. I received a 4 hour window starting literally 1.5 hours after my call and they arrived 30 minutes later.\nWork was done quickly and professionally and I was completely satisfied. 10 stars!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CdFJqRmlkMHN5VFhSWU5WcGhUbU41VUc1RmFuYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnBtRjFid0syTXRYNVphTmN5UG5Fanc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review, Ronnie! We're pleased our team provided quick, professional repair service. Your satisfaction means everything to us.","date":"2026-01-26"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21OeVdVeE9OVlZPZEdWclN5MXdMWGsyUW5wdVpWRRAB","author":"Howard Mejia","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKUpefb2ouUXFNidPQ7dciXS2u7HkKZVPORMeeXRadZjoSC4A=s120-c-rp-mo-br100","rating":5,"date":"2026-01-23","text":"I would definitely recommend Fenwick Services. I had a rusty gas pipe lines leak and they fixed it in a smooth same day and fast service. I am very satisfied with the work done by the technician Frank Lamia. He is very knowledgeable, explained everything in a transparent manner and got the job well done. Frank you’re the best! Thank you.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21OeVdVeE9OVlZPZEdWclN5MXdMWGsyUW5wdVpWRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmNyWUxONVVOdGVrSy1wLXk2QnpuZVE%7C%7C?hl=en","owner_reply":{"text":"We are grateful Howard! Frank and our team appreciate your trust. Same day service for gas pipe repairs is our priority.","date":"2026-01-26"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25WS1RWUlVaVzlpZUdSWU4xQTVkMVpSTFc5eU1HYxAB","author":"Denise Larson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLjlIPL7mlfKQ_FpQUQaSZZB3VbK0kvfc0vkFSXsqZz762TlQI=s120-c-rp-mo-br100","rating":5,"date":"2026-01-23","text":"Danny was great! He was very efficient and a pleasure to work with.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25WS1RWUlVaVzlpZUdSWU4xQTVkMVpSTFc5eU1HYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnVKTVRUZW9ieGRYN1A5d1ZRLW9yMGc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review, Denise! We're glad to hear that Danny was efficient and a pleasure to work with.","date":"2026-01-23"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xoamRHVkZOVk41UW0xQ01VaG9WVWRSTFdWeE9GRRAB","author":"Rick Maffei","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ2xLnNc0BvLJbzLAzXpvQp3DPfbogNivIwnCjux7oej0mH=s120-c-rp-mo-ba2-br100","rating":5,"date":"2026-01-22","text":"My plumber Tim Allala did a wonderful job!  He replaced the tub drain and overflow on two bathtubs within about an hour. Very knowledgeable with 30+ years experience. Great workmanship!  Thank you Tim!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xoamRHVkZOVk41UW0xQ01VaG9WVWRSTFdWeE9GRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlhjdGVFNVN5Qm1CMUhoVUdRLWVxOFE%7C%7C?hl=en","owner_reply":{"text":"Thanks Rick! Tim's 30+ years experience and wonderful workmanship on your tub drains shows our commitment to quality service.","date":"2026-01-23"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xobFlrSlhObkJqVDNKV1pHbDZUREl4V1d0SmRXYxAB","author":"Keith Martin","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLXHSNNcsre-UNa5Taua1VrrDIDCdzvpT-zfAInAmxMfUwOwQ=s120-c-rp-mo-br100","rating":5,"date":"2026-01-22","text":"Natural gas hook up for new grill, was fast and easy. Technician was on time, very knowledgeable and explained everything in layman's terms.  I would highly recommend Fenwick Home Services","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xobFlrSlhObkJqVDNKV1pHbDZUREl4V1d0SmRXYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlhlYkJXNnBjT3JWZGl6TDIxWWtJdWc%7C%7C?hl=en","owner_reply":{"text":"We are pleased to hear about your positive experience with our natural gas hookup service. Thank you for recommending Fenwick Home Services, Keith.","date":"2026-01-22"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pVeVgxOTBaVVJLYlhCM1kyVjJVVmh2V1RGa2VHYxAB","author":"gatortalk6","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUe8tF8MfXKf5woDC9SAfeLIq0Dn4CZGVefMQa7NjQgoXrRCX0=s120-c-rp-mo-br100","rating":5,"date":"2026-01-22","text":"Friendly, prompt, professional. Explained what needed to be done and and finished the job with everything looking great and in timely manner.  Highly recommend!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pVeVgxOTBaVVJLYlhCM1kyVjJVVmh2V1RGa2VHYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjUyX190ZURKbXB3Y2V2UVhvWTFkeGc%7C%7C?hl=en","owner_reply":{"text":"We are honored to hear your kind words about our prompt, professional service and timely completion!","date":"2026-01-22"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25CbFpUVmtPRGRqWHpKT2VHUXlObEp2U1VwZlluYxAB","author":"George Mckenna","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXFQ_08ydKK9PlKR6cKPFlPh4DZEWH5JHBE_x91pQw8lKuJIM8=s120-c-rp-mo-br100","rating":5,"date":"2026-01-21","text":"Frank is professional,  personable and good at his job.\nThanks Frank !","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CbFpUVmtPRGRqWHpKT2VHUXlObEp2U1VwZlluYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnBlZTVkODdjXzJOeGQyNlJvSUpfYnc%7C%7C?hl=en","owner_reply":{"text":"We are ecstatic to hear Frank's professional service impressed you, George! We appreciate your kind words about his expertise.","date":"2026-01-22"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT20xMlNFNTVSbGgwYUhoU1gxUmpWMkY0UTBvMFkxRRAB","author":"Patricia Dukes","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKEsyBdWZvyTeUOYM7QEET0hTIB4HPiov5ETlPcBHuswzuVwQ=s120-c-rp-mo-br100","rating":5,"date":"2026-01-20","text":"Ronald was very knowledgeable and efficient. He took care of our plumbing problem. Good experience!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xMlNFNTVSbGgwYUhoU1gxUmpWMkY0UTBvMFkxRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOm12SE55Rlh0aHhSX1RjV2F4Q0o0Y1E%7C%7C?hl=en","owner_reply":{"text":"Thanks for sharing your positive experience! We're pleased Ronald's knowledgeable service resolved your plumbing problem efficiently.","date":"2026-01-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xRM1NtOUxjblZ6UVROMVZVOTRObFpIUlVScmFXYxAB","author":"jacque316","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLkQv8LrK7-DAqIsDeekLGHbQZpcpRxQwP39QG_jzIZsTL2Fg=s120-c-rp-mo-br100","rating":5,"date":"2026-01-19","text":"Excellent and friendly service from start to finish. Showed up right on time and finished early.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xRM1NtOUxjblZ6UVROMVZVOTRObFpIUlVScmFXYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlQ3Sm9LcnVzQTN1VU94NlZHRURraWc%7C%7C?hl=en","owner_reply":{"text":"We are pleased to hear about your positive experience with our timely and friendly service.","date":"2026-01-19"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xOb2IzaFdUVkZGVkVGdWJWTTBiSGR0WjBGQmIxRRAB","author":"Miranda Long","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVuXkVCgSp8XpccrQKElT7Psv4atMB5VDIPvY5gk1PlQmmgw2xh=s120-c-rp-mo-br100","rating":5,"date":"2026-01-19","text":"Steve exceeded expectations from communicating when in route to service on site. He went above and beyond to make sure we had hot water for the weekend. Overall a great experience!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xOb2IzaFdUVkZGVkVGdWJWTTBiSGR0WjBGQmIxRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlNob3hWTVFFVEFubVM0bHdtZ0FBb1E%7C%7C?hl=en","owner_reply":{"text":"We're absolutely thrilled to hear about your great experience with Steve at Fenwick Home Services. Thank you for sharing!","date":"2026-01-19"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2toVlRUQTNabEpOWkc1bVFYWm1OR3REYUc5QlZsRRAB","author":"Clark Meeks","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJUNCZNArSgLq2mPklHZhU63VwjatcAkCrx1tDi6dydj8A1ig=s120-c-rp-mo-ba2-br100","rating":5,"date":"2026-01-18","text":"On Thursday, January 15, 2025, I called Fenwick Home Services to have a water softener installed at our residence.  I was scheduled in for the next morning and was impressed by the quickness of the appointment.  The next morning and on time, Plumber Technician, Rafael Serrano, of Fenwick Home Services, came to our house and installed the Whirlpool water softener.  He could not have been more competent, professional and polite.  He stayed focused and got the job completed well.  He answered all my questions and explained everything to me.  Five stars and highly recommended!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2toVlRUQTNabEpOWkc1bVFYWm1OR3REYUc5QlZsRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkhVTTA3ZlJNZG5mQXZmNGtDaG9BVlE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your positive experience with our technician, Rafael Serrano. Thank you for the recommendation!","date":"2026-01-19"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xWNlZDMXNOalpmWjJNeWMzVTBPRlJ5WmtGWmEyYxAB","author":"K Ashline","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLKuH94fpxZzUJP64EY8HSLLRGft8YRcu2rFPaxQGvqVpx69w=s120-c-rp-mo-br100","rating":5,"date":"2026-01-15","text":"We had a leak outside between meter and house. Fenwick was here within an hour. Nathan was great.  He worked so hard to find that leak (line was like 2 ft down) and then repair it. We’ve used fenwick before and techs are always polite and great.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xWNlZDMXNOalpmWjJNeWMzVTBPRlJ5WmtGWmEyYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlV6VC1sNjZfZ2Myc3U0OFRyZkFZa2c%7C%7C?hl=en","owner_reply":{"text":"We're excited to hear about your positive experience with Nathan at Fenwick Home Services. Thank you for sharing your feedback!","date":"2026-01-16"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tKaFRUQlRSakZ1ZW5Kb09VZ3RZM1l0VUhwdWFGRRAB","author":"Brian Boudrie","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLwqScX0Za7VEOwVH44dviYa-T391WHwR-RYXGAP3AhXfA-ow=s120-c-rp-mo-br100","rating":5,"date":"2026-01-14","text":"Steve Hancock at Fenwick plumbing did an excellent job at moving and reinstalling my tankless water heater!!  I would highly recommend Fenwick and Steve to anyone needing any plumbing work done at there residence!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKaFRUQlRSakZ1ZW5Kb09VZ3RZM1l0VUhwdWFGRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkJhTTBTRjFuenJoOUgtY3YtUHpuaFE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review, Brian! We're thrilled Steve did an excellent job with your tankless water heater installation.","date":"2026-01-15"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2t4bGFVOVNiRVoxZEcxcGJ6QkxkakZuUVdoQ1JGRRAB","author":"john CARRETO","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWv64ArTueSPsNkaM7aNcrXjAflAST9zcyyYhCfh_aKxuH9YYVfeg=s120-c-rp-mo-br100","rating":5,"date":"2026-01-13","text":"Collin was very honest, knowledgeable and professional.  I'd use them again in a heartbeat, highly recommended!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t4bGFVOVNiRVoxZEcxcGJ6QkxkakZuUVdoQ1JGRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkxlaU9SbEZ1dG1pbzBLdjFnQWhCRFE%7C%7C?hl=en","owner_reply":{"text":"We are grateful for your kind words about Collin's honest, knowledgeable, and professional service. Your recommendation means everything to us.","date":"2026-01-14"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25aUGNUaFRhMmQxTjFobVNHczJOM1J4ZGxCdlRtYxAB","author":"Lisa Bratcher","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWI5F7I_nbxXz0RwcHsvgA_ci1P8pMNln2g77jPF3tm_sztYzTs=s120-c-rp-mo-br100","rating":5,"date":"2026-01-13","text":"Fadi was great. He handled a plumbing issue with ease. Knowledgeable, professional and friendly. And, he was able to give us a recommendation for another service that we needed.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aUGNUaFRhMmQxTjFobVNHczJOM1J4ZGxCdlRtYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnZPcThTa2d1N1hmSGs2N3RxdlBvTmc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback. Thrilled Fadi provided knowledgeable, professional service and helpful recommendations for your plumbing needs.","date":"2026-01-14"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT205WVUxbzBXbGxITjBKMlRFbEVYMkZFVGtOclptYxAB","author":"Willie Williams","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK3Fc-1p0VNEuaVMMGWXfB5E3pEyz-_pP8N6K-jsZPZoGf8Xw=s120-c-rp-mo-ba2-br100","rating":5,"date":"2026-01-13","text":"The installation teams lead by Brian O'Neal and Joseph Longo was very Professional and provided great service!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT205WVUxbzBXbGxITjBKMlRFbEVYMkZFVGtOclptYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOm9YU1o0WllHN0J2TElEX2FETkNrZmc%7C%7C?hl=en","owner_reply":{"text":"We are absolutely thrilled to hear Brian O'Neal and Joseph Longo's professional installation team provided great service!","date":"2025-08-20"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25kVGVXTnBUbGR3TUdGUWJuZEZWRUZDVlhOb1QxRRAB","author":"Chris Weller","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIL905FERWeIiBXSIK736cvyIl0BbKUzb8C4jg5-p1-DRCC5w=s120-c-rp-mo-br100","rating":5,"date":"2026-01-10","text":"Fenwick plumbing diagnosed my shower issue quickly and gave me estimates on options and fixed on the spot. No hard sell for more work than necessary. Guys were great!\nHighly recommend","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25kVGVXTnBUbGR3TUdGUWJuZEZWRUZDVlhOb1QxRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOndTeWNpTldwMGFQbndFVEFCVXNoT1E%7C%7C?hl=en","owner_reply":{"text":"We deeply respect your positive feedback and are glad we could help with your shower issue. Thank you for recommending Fenwick Home Services!","date":"2026-01-12"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xoTFpUUmlOamhxVmtSNGNEVTBSRFY2ZUVGMVRtYxAB","author":"Earl Ware","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXgOh6DzFn1R-g6SBgvSFrBCS7dq4tzfCR6Lg2XHMXXrUKORKm2=s120-c-rp-mo-ba4-br100","rating":5,"date":"2026-01-10","text":"Sewer line replacement went smoothly. Excellent work done by a professional technician. Thanks again Tim A. Price was fair as well.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xoTFpUUmlOamhxVmtSNGNEVTBSRFY2ZUVGMVRtYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlhLZTRiNjhqVkR4cDU0RDV6eEF1Tmc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback, Earl. We deeply cherish your satisfaction with our sewer line replacement service.","date":"2026-01-12"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25Kc00xbzJUelpRWWxSbFZqaHhhSEV0WlRCNVJIYxAB","author":"Geri Bowman","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXwAEisBkE3Jj4dXvfdz_pShbvUFxFD_xtblf_wrBMstE-Uejgi=s120-c-rp-mo-br100","rating":5,"date":"2026-01-10","text":"Zach with Fenwick was pleasant, professional and thorough.  I will continue to use Fenwick as long as Zach is available","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25Kc00xbzJUelpRWWxSbFZqaHhhSEV0WlRCNVJIYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnJsM1o2TzZQYlRlVjhxaHEtZTB5RHc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your positive feedback, Geri. We're glad to hear Zach provided excellent service.","date":"2026-01-12"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xWYVUyWTBWMVpMWnkxTFJXbFBWV3BqVUhFNFZtYxAB","author":"WogDT Jville","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVYSoz0i5fAt1MOA7654ssk-wmUdcGwEPI3C563SRnfkxR89_Dn=s120-c-rp-mo-ba4-br100","rating":5,"date":"2026-01-09","text":"Prompt service and technician support.  I was pleased with the great response and price.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xWYVUyWTBWMVpMWnkxTFJXbFBWV3BqVUhFNFZtYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlVaU2Y0V1ZLZy1LRWlPVWpjUHE4Vmc%7C%7C?hl=en","owner_reply":{"text":"We're utterly delighted to hear about your prompt service and technician support. Thank you for sharing your experience with Fenwick Home Services.","date":"2026-01-12"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2kxdFNWZElkMGd3TW5SWk5uZHJPVk5yU1ZWYVpGRRAB","author":"Lisa Torrance","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIZN5UTpEGdF6l9FHIPJuxnGTd-eIxcKIAsbrjdBgDdXAj8dQ=s120-c-rp-mo-br100","rating":5,"date":"2026-01-08","text":"Fenwick always does an amazing job. They are honest, reliable and quick.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kxdFNWZElkMGd3TW5SWk5uZHJPVk5yU1ZWYVpGRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOi1tSVdId0gwMnRZNndrOVNrSVVaZFE%7C%7C?hl=en","owner_reply":{"text":"We are absolutely thrilled to hear you find us honest, reliable and quick. Thank you for your continued trust in Fenwick!","date":"2026-01-09"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21WQ1pIaGxiMWRwWjNCVE1tdEdjekZoVXpsc05IYxAB","author":"Kathy Mann","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ0rfvIKqRUNO414s9nVI7otiVPlQKIFGsaY9FVaiJ9D2ERnA=s120-c-rp-mo-ba3-br100","rating":5,"date":"2026-01-08","text":"We had Fenwick replace old 40 gal water heater with a tankless one that required plumbing and electrician. They were timely, worked very hard, kept everything clean, and cleaned up after themselves. They were also all very customer oriented. Would highly recommend them","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WQ1pIaGxiMWRwWjNCVE1tdEdjekZoVXpsc05IYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmVCZHhlb1dpZ3BTMmtGczFhUzlsNHc%7C%7C?hl=en","owner_reply":{"text":"We are grateful for your recommendation! Thank you for trusting us with your tankless water heater installation.","date":"2026-01-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUREM3FTWjdBRRAB","author":"Stephen Rayborn","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVvo1MpFOLm9soWbsuKdXCgOQDTUcpQSY8RxeP7FKdB0TMMthGr=s120-c-rp-mo-br100","rating":1,"date":"2026-01-08","text":"Real bad service. I was supposed to have a plumber install and an electrician place 2 GFB 1 in each bathroom. The only person that showed up was the installer and he did a great job! I waited till 7:30 at night no show no call. I called them no apology did not care at all. They said the next available time was two days from now. I told them to not do a thing till a manager called me the next day. No call at all. I am looking for an new company to do the electrical work now.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUREM3FTWjdBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDD3qSZ7AE%7C%7C?hl=en","owner_reply":{"text":"We sincerely apologize for the poor experience you described. This is not the level of service we aim to provide, especially regarding communication and follow-through. Your feedback is important to us, and a manager will reach out to you directly to address your concerns.","date":"2024-04-09"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25KNFJHTlNUekpCWW1sM1dGTldhMmxLVmtWNlRtYxAB","author":"Brittany Paliana","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU6AnlTCuvwl9nTJY9OK6HPsPlaAd-dJQNEstg8vkuB87YBPtdMUg=s120-c-rp-mo-br100","rating":5,"date":"2026-01-08","text":"Ronald did a wonderful job. He was very thorough and explained everything that would be happening. He was very helpful and professional. My Husband and I thank Ronald and Fenwick for great work. Also Jessica, for getting us an appointment quickly. We will definitely contact again for future work.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25KNFJHTlNUekpCWW1sM1dGTldhMmxLVmtWNlRtYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnJ4RGNSTzJBYml3WFNWa2lKVkV6Tmc%7C%7C?hl=en","owner_reply":{"text":"We are overjoyed to hear Ronald and Jessica provided thorough, professional service. Thank you for recognizing their great work!","date":"2026-01-08"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21sTGJFVnVkbkJWZW5sblRGRlBNbkpRZVVGNE9YYxAB","author":"Alan Anderson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKnuSbny4VdrZCHGJl01xNYD1agNSB2c29W3H8-hZrWI88eFw=s120-c-rp-mo-br100","rating":5,"date":"2026-01-08","text":"Michael U. performed an installation of a hot water recirculating pump. Great job.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21sTGJFVnVkbkJWZW5sblRGRlBNbkpRZVVGNE9YYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmlLbEVudnBVenlnTFFPMnJQeUF4OXc%7C%7C?hl=en","owner_reply":{"text":"We are pleased to hear Michael U. did a great job installing your hot water recirculating pump.","date":"2026-01-08"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tnMmVqbDVTRmxvZW1OWmRHbFNWVGxIVDJkeWRtYxAB","author":"Sarah","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJprRDD-cDVRwA9y1hDjrIlu-GwBVW8svApcmdNvczJMF01NQ=s120-c-rp-mo-br100","rating":5,"date":"2026-01-08","text":"Our technician Ron was the best!  We have requested him several times and he exceeds our expectations. He explains everything he is doing or what we need to do and why. Then he efficiently performs the job he is professional and just a great guy. It is our daughters living there and it makes us nervous to have service people but Ron is so professional and takes great care of them.  We will use him every time!  Great employee!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tnMmVqbDVTRmxvZW1OWmRHbFNWVGxIVDJkeWRtYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkg2ejl5SFloemNZdGlSVTlHT2dydmc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback about Ron! We're thrilled he exceeds expectations and provides professional care for your daughter.","date":"2026-01-08"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xST1pEaGZVSGhEWDNWYU9IZDFVbDg1WlRWdlpFRRAB","author":"Julie McWhorter","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVKXoBYdVFHyvvMyyi4dkRVef-rhbej25rBN1BOalBo8HIMlei6=s120-c-rp-mo-ba3-br100","rating":5,"date":"2026-01-08","text":"We had emergency stopped up plumbing issue at 11:30 pm, causing all drains from the kitchen to the street to back up into the master shower.\n\nWe called and a super customer service rep answered the phone on the 2nd ring!  He scheduled a call for 8:00 am the next morning  and Shawn arrived on time and promptly solved the issue in just a few minutes.... which begs the question Why was the charge almost $600?  That was a surprise... Fenwick has always been reasonably priced for my customers... I was totally surprised by the charge.\n\nBut, the service was great and Shawn was excellent.... he had super customer service skills.... courteous, friendly, and knew how to solve the problem quickly and effectively.  He gets a \"10\"..... the highest-ranking!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xST1pEaGZVSGhEWDNWYU9IZDFVbDg1WlRWdlpFRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlROZDhfUHhDX3VaOHd1Ul85ZTVvZEE%7C%7C?hl=en","owner_reply":{"text":"We are pleased to hear Shawn provided excellent service! We understand your pricing concern. Please contact us at (904) 490-7003 to discuss.","date":"2026-01-08"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tablZtVnBSVXBXTUhKQ1kzaFRNMkZSUkRKeVkyYxAB","author":"Magda J.","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIeRWG3cVfE7zwi-1a5LDzyQdzDGtQS78CCKHk7SrL84-rp11xv=s120-c-rp-mo-ba3-br100","rating":5,"date":"2026-01-07","text":"Father and Son Michael Sr. and Michael Jr. were great, professional and fast.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tablZtVnBSVXBXTUhKQ1kzaFRNMkZSUkRKeVkyYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkZnVmVpRUpWMHJCY3hTM2FRRDJyY2c%7C%7C?hl=en","owner_reply":{"text":"We are happy to hear Michael Sr. and Michael Jr. provided great, professional service. Thank you for recognizing their expertise.","date":"2026-01-08"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21wVFdHWjNSV294UnpKRFozaDZTRmxuWDFkMlduYxAB","author":"Herbert Veitenhans","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUjBAjEXheA-x3y8FBzTdnLjrHhyr5jOB1EcPS3XzsZzbOghjYq=s120-c-rp-mo-br100","rating":4,"date":"2025-12-31","text":"Edit: I spoke with a manager from the company today 12/30/25 and we have amicably resolved the issue. As promised I have modified my original review rating from one star to four.\n\nTo start the techs and receptionist were all very friendly.\n\nI had a problem with a breaker that kept tripping and initially thought it was either electrical or with the hot water heater.\n\nMy issue is with billing. I was charged $150 for your techs to literally just turn the switch off on the tankless water heater. Yes, you read that correctly. I looked at my bill and it says they did a thorough inspection. Really? The cover was never removed, and only a visual look of the outside took place. The breaker panel was never breached as well, just turned the breaker on and off and watched it trip.\n\nI had another company come out the next day, he removed the tankless water heater cover and struggled with it as it had never been opened before since install. I watched him. He then went into the garage, removed the breaker panel cover and tested the breakers with his meter. It was determined that the breaker was bad, and it was replaced.\n\nWould I recommend Fenwick in the future? Honestly, at this point, no. I was charged $150 and was told initially I wasn’t going to pay anything for them to come look at it. I would only be charged if they had a course of action to fix the problem. Fenwick didn’t fix anything, didn’t diagnose anything and didn’t provide a clear solution. Another company came out, opened panels, inspected the equipment and made an attempt to actually fix the issue.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21wVFdHWjNSV294UnpKRFozaDZTRmxuWDFkMlduYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmpTWGZ3RWoxRzJDZ3h6SFlnX1d2Wnc%7C%7C?hl=en","owner_reply":{"text":"We greatly appreciate your feedback and are pleased the manager resolved your billing concerns amicably.","date":"2025-12-22"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21RMVUwMWFlSGN6VVRGc2VXRXhOVk5MZUc1R2FYYxAB","author":"John F","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLtQDQmHouFoiMqX5wJNHVksMBoRnc6G4HN3NjsM7lDz0syKA=s120-c-rp-mo-br100","rating":5,"date":"2025-12-29","text":"Fenwick plumbing did an amazing job “re-plumbing” my whole house after a big concrete slab leak from a 32 year old copper pipe.  The repair team, led by Justin and supported by Josh and Matt, were incredibly diligent workers who re-plumbed the entire house in 5 days.  Justin was an adept leader who showed his leadership skills, expansive plumbing experience, and superb customer service skills on a daily basis.  Justin and his team even worked tirelessly on Christmas Eve to complete the job ahead of schedule and with exacting results.  Great job to the Fenwick Team!!!  Jf","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21RMVUwMWFlSGN6VVRGc2VXRXhOVk5MZUc1R2FYYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmQ1U01aeHczUTFseWExNVNLeG5GaXc%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience with Fenwick Home Services. We greatly appreciate your positive feedback and are thrilled to hear about the exceptional service provided by Justin and his team.","date":"2025-12-29"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT200eWRFMWlZMlV5Yld0dWNtSkJjbWh3Ym1nMVNuYxAB","author":"Antonio Marshall","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJAT3EhJqAjzNHHp-PTZBWycoFtjn7kd7oPTvtqAOIv2mcrBg=s120-c-rp-mo-ba4-br100","rating":5,"date":"2025-12-20","text":"Deazion Applebee's represented his craft and company well. I will definitely rely on the services Fenwick has to offer. The prices are fair and out competed two other companies i called.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT200eWRFMWlZMlV5Yld0dWNtSkJjbWh3Ym1nMVNuYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOm4ydE1iY2UybWtucmJBcmhwbmg1Snc%7C%7C?hl=en","owner_reply":{"text":"We're elated to hear about your positive experience with Fenwick Home Services. Thank you for your wonderful feedback.","date":"2025-12-22"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2t0U1MxZDRiV3RrZWtwWk5qSmZUSGRZY0VWUVoyYxAB","author":"Kathleen Gravley","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKHNUrapf3iRxAjzjRcqxXHPgr0fsJjUqKyoQd3OJKYl5lRxw=s120-c-rp-mo-br100","rating":5,"date":"2025-12-13","text":"Our water heater quit working Friday afternoon. Called Fenwick and they sent Raphael a wonderful, respectful young man and he did an exceptional job. I want to think Raphael and Fenwick for making a bad situation good thanks again, Rafael. Kathy.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t0U1MxZDRiV3RrZWtwWk5qSmZUSGRZY0VWUVoyYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOktSS1d4bWtkekpZNjJfTHdYcEVQZ2c%7C%7C?hl=en","owner_reply":{"text":"Your feedback is incredibly valuable. Raphael will be pleased to hear your kind words. Thank you for choosing Fenwick Home Services, Kathy.","date":"2025-12-15"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2kxR1NGOUdkbVZoZEcxSk4xOWllaTEyYTFCV05IYxAB","author":"Sandi Fotos","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIUTZXpwwJZJohVaiQhnMOCT2cf1x6Y4eaXkmd5VuMMvZJExA=s120-c-rp-mo-br100","rating":5,"date":"2025-12-07","text":"Complex Electrical Job, Fenwick definitely earned 5 stars!! We are so happy with the job they did from start to end. So easy to schedule, the communication day of the job was great, they were on time, courteous and professional! Tackled our complex electrical job with no problems. Would recommend to Family and Friend!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kxR1NGOUdkbVZoZEcxSk4xOWllaTEyYTFCV05IYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOi1GSF9GdmVhdG1JN19iei12a1BWNHc%7C%7C?hl=en","owner_reply":{"text":"We are happy to hear that you were satisfied with our service, Sandi! Thank you for recommending Fenwick Home Services to your Family and Friends.","date":"2025-12-08"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25KNlNrVTBRMDB6VW05Zk4xcEVWeTFvY2kwemNWRRAB","author":"Maria Robles","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKFTC0DCIg8YRb-ei-wBZfUbVmty0Isn_gc0IwvRMSypr3u0w=s120-c-rp-mo-br100","rating":5,"date":"2025-11-30","text":"Excellent service! Easy to book, punctual, and efficient! Rafael is highly knowledgeable and personable. He took his time and answered all questions! Rafael is great at explaining how plumbing and heating systems work. Fenwick came highly recommended and I’m glad I used them!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25KNlNrVTBRMDB6VW05Zk4xcEVWeTFvY2kwemNWRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnJ6SkU0Q00zUm9fN1pEVy1oci0zcVE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review! Delighted Rafael provided excellent service and answered all your questions. We appreciate the recommendation!","date":"2025-12-01"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21wU1MyNWhRbHB4TnpCdU1VZEZUbGxUVFcxalprRRAB","author":"Dalton Hurt","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVvfcBwGK7CgfVSEwwya3gdvHCKGPUIWA9yQdOeVXR6UV4gQ4wa=s120-c-rp-mo-br100","rating":5,"date":"2025-11-23","text":"Fenwick sent out Rafael and he did an outstanding job. We had a pretty stressful water issue and he found the leak fast, explained everything clearly, and jumped right into the repair. You could tell he knew exactly what he was doing.\n\nRafael fixed the damaged line, raised it to prevent future problems, and got our system back up and running quickly. He worked professionally, efficiently, and really made the whole situation feel manageable.\n\nRafael was excellent and we really appreciate the quality of his work.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21wU1MyNWhRbHB4TnpCdU1VZEZUbGxUVFcxalprRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmpSS25hQlpxNzBuMUdFTllTTW1jZkE%7C%7C?hl=en","owner_reply":{"text":"We are utterly delighted to hear Rafael provided outstanding service during your water issue. His expertise and professionalism made the situation manageable.","date":"2025-11-24"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tOUlJGa3hPRlF6T0RkeFRGODFXSEpDVDJsUFNuYxAB","author":"Beth Hockenberry","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJjrLZ5g2uVmEnzIoT2px9frOpaRGF6TYAc_d6f_5vhNz7FfA=s120-c-rp-mo-br100","rating":5,"date":"2025-11-20","text":"I wanted to change my thermostat to a smart thermostat. I called Fenwick because I’ve used them in the past to install a hot water heater. John arrived and was extremely professional. He changed out my thermostat using one I had purchased on Amazon, helped me set up the app so I could control the thermostat, cleaned up after himself, and made sure everything was working well before he left. I felt the price was very reasonable andI highly Recommend Fenwick Waychoff HVAC Service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tOUlJGa3hPRlF6T0RkeFRGODFXSEpDVDJsUFNuYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkNRRFkxOFQzODdxTF81WHJCT2lPSnc%7C%7C?hl=en","owner_reply":{"text":"Thank you immensely for trusting us again and recommending John's professional smart thermostat installation work.","date":"2025-11-20"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURYeHJuOUR3EAE","author":"Lauren Bovard","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIEwXjjABxXL_GxisO-qCg4DxmY1wlgnU_ldXmRRXiKfuTKrQ=s120-c-rp-mo-ba4-br100","rating":5,"date":"2025-11-19","text":"Mr. Bowen was absolutely a treasure and made a very stressful situation smooth and easy. The explanation of water heaters was through and installation was fast and super clean. Thank you.\n\nFadi who installed our new toilet was fantastic.\nCannot recommend Fenwick enough.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURYeHJuOUR3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDXxrn9Dw%7C%7C?hl=en","owner_reply":{"text":"Thanks for highlighting Mr. Bowen and Fadi's excellent work. We're grateful for your trust in our team.","date":"2024-10-28"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2paMFJVWjNNWGs0U2tORWJXUk5NVXd3VmtkWFJuYxAB","author":"Elle Klass","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXwPHKwSR4rfi7vixraaGkGN4CstZZPQQI41sqIxleMDFE7kH0=s120-c-rp-mo-br100","rating":5,"date":"2025-11-18","text":"I had a hot water slab leak and decided to repipe instead of tear up the foundation looking for the leak. Michael and Jeremy did the work. They were professional, tidy and friendly. They even took care enough to cover the lower holes so my cats wouldn't be tempted to squeeze inside. There was some unique challenges with my home but they worked through them.\nEvery hole they cut in the walls was purposeful and done neatly. Emad expertly patched all the drywall. The supervisor Craig came by on different occasions to check on the work.\nThe repiping took about 3 and a half days including the inspection. I also had my 17 year old water heater replaced and am already seeing much lower electricity usage. Considering the work done and a couple other estimates the price was fair. I'm happy with the work and glad I chose Fenwick.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paMFJVWjNNWGs0U2tORWJXUk5NVXd3VmtkWFJuYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjZ0RUZ3MXk4SkNEbWRNMUwwVkdXRnc%7C%7C?hl=en","owner_reply":{"text":"We deeply cherish your trust in our repiping work. Thank you for recognizing Michael, Jeremy, Emad, and Craig's professionalism and care.","date":"2025-11-20"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tGaGMxTnBWRVpuT1VWNmNWWlRXR1oxVUdKYU1uYxAB","author":"Allen Tidwell","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJmhRKtyvd9HvSbwCdCJMMNv6hw0ZlRaN_pPkw6sCXlLMQ-3Q=s120-c-rp-mo-br100","rating":5,"date":"2025-11-18","text":"Called Fenwick at 11:30. Dan McMillan was there by 1:30. He did a great job. Very pleased with my service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tGaGMxTnBWRVpuT1VWNmNWWlRXR1oxVUdKYU1uYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkFhc1NpVEZnOUV6cVZTWGZ1UGJaMnc%7C%7C?hl=en","owner_reply":{"text":"We are overjoyed to hear Dan provided great service with such quick response time. We appreciate your trust in Fenwick.","date":"2025-11-20"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xoZk0wdHBPV0ZWUkZsbk5FSlpSRzF3Y0dWMU0zYxAB","author":"Daniel Beck","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLObCdzD7S4JF8oE5snsfwxWWF_iRSkuCXqUV73IBgfckM6DA=s120-c-rp-mo-br100","rating":5,"date":"2025-11-10","text":"Once again, Fenwick saves the day. On a Sunday evening we had an accident with our water heater and was spraying water in our garage. I called Fenwick service. They had somebody on call. They were at our house in under an hour. Gave an amazing quote And had the whole process with old water heater removed and new hot water heater replaced and working in under three hours. Rafael was extremely professional and incredibly efficient with his work. Explained everything that he was doing and what to look out for in the future. He was obviously very skilled and well versed in all things, plumbing and electrical in regards to our repair. I have used Fenwick now for multiple services within our home and they continually to provide exceptional service. They are also very friendly to veterans which I greatly appreciate as well. If you have absolutely any plumbing electrical or services they provide. You definitely need to call them and have them come out and work with you at your house.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xoZk0wdHBPV0ZWUkZsbk5FSlpSRzF3Y0dWMU0zYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlhfM0tpOWFVRFlnNEJZRG1wcGV1M3c%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review, Daniel. Rafael's professional work and our emergency response made all the difference. We appreciate your continued trust.","date":"2025-11-10"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25oSlJ6VnlVbU15UTJKb09YWlJTM00yUzB0U1JXYxAB","author":"Tiffany Hyland","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJWEz-sHlu4xRHeK2m4UtI_gkZE6lzU7r_cTYK2xEamjUrK9Q=s120-c-rp-mo-br100","rating":5,"date":"2025-11-04","text":"Dan M did a great job! He is super thorough and knowledgeable! Will definitely use him again for all my plumbing needs!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25oSlJ6VnlVbU15UTJKb09YWlJTM00yUzB0U1JXYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnhJRzVyUmMyQ2JoOXZRS3M2S0tSRWc%7C%7C?hl=en","owner_reply":{"text":"Thank you Tiffany! We're thrilled Dan M's thorough and knowledgeable service impressed you. We appreciate your trust in us!","date":"2025-11-04"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21RMVEybDVkVmhHY0dWUGJrSkdaMVJ4UlZWM09FRRAB","author":"Dan Dearing","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUokWi-2P4CBonJl7q2X_AYnYCVUezFTzniaPI1rJ0Pb8p2rlor=s120-c-rp-mo-ba4-br100","rating":1,"date":"2025-11-03","text":"I had to have the coil replaced back in July of this year which cost me about $3400 and it froze up last week. A technician came out and could not find out why. Before I spend another $500 to have another company come out to see if it's the coil, unit or main line i have called Fenwick once a day for the last t business days asking for a manager call back and no one has called. Not very great CS to try and get this resolved.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21RMVEybDVkVmhHY0dWUGJrSkdaMVJ4UlZWM09FRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmQ1Q2l5dVhGcGVPbkJGZ1RxRVV3OEE%7C%7C?hl=en","owner_reply":{"text":"I’m very sorry for the frustration and inconvenience you’ve experienced. I completely understand how concerning this situation is, especially after a recent costly repair. A manager will be reaching out to you directly to review the issue and work toward a resolution.","date":"2025-11-04"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2t0VFNHWXlVMkl0VWpNelVESTVXbU0yUTJGWVozYxAB","author":"Leah O'Neill","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIPKm-dTGDxswCPbxnW8hANSoyom2dSKNZVoOBehL2_ZxFLmA=s120-c-rp-mo-br100","rating":5,"date":"2025-11-02","text":"Dan M was awesome- he was quick to help and assess the issue. super kind and amazing customer service","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t0VFNHWXlVMkl0VWpNelVESTVXbU0yUTJGWVozYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOktTSGYyU2ItUjMzUDI5WmM2Q2FYZ3c%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback about Dan M's quick assessment and amazing customer service.","date":"2025-11-03"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21GUWVUYzRZMkZTVWpsblptWTJNRmh2V0V0eWIwRRAB","author":"Cliff Loveland","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ5ZtQEgERq-6JI1F6GJmA3FX49pqkrHXOE7AkUanuF4ITGxg=s120-c-rp-mo-br100","rating":5,"date":"2025-10-28","text":"We experienced a plumbing leak under our foundation Saturday evening (commonly known as a \"slab leak\") which required total household water shut off.  We called Fenwick Services on Sunday for an evaluation and quote.  Fenwick service professional was at our home within 2 hours.  Rafael Serrano (Technician) was assigned to our home and we couldn't be more happy with the professional service he provided!  100% On time! 100% experienced to handle the slab leak. 100% Informative through the process!  100% Kind and Caring!  100% efficient and 100% Tidy!  Our Customer Satisfaction rating?!  110%!!! Well done Rafael! Thank you!   Fenwick customer service was awesome  and online systems  worked with ease!  We are very happy!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21GUWVUYzRZMkZTVWpsblptWTJNRmh2V0V0eWIwRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmFQeTc4Y2FSUjlnZmY2MFhvWEtyb0E%7C%7C?hl=en","owner_reply":{"text":"We are ecstatic to hear about your excellent experience with Rafael and our emergency service! Thank you for recognizing his professionalism and expertise.","date":"2025-10-28"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2sxdVRXWTJjMHRNVjBkWU0weFpTbkUxVUZoUFRHYxAB","author":"Spencer Timlin","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWcEc0Hu8V2hvlaTJqeONCUJ05P5VHhIdTIk5g52DhNmn465b_G=s120-c-rp-mo-br100","rating":5,"date":"2025-10-27","text":"Stellar customer service. Rafael came out on a Sunday when our water heater broke, no charge. He provided quotes and talked us through several different options. He was very knowledgeable and personable. I didn’t ever feel like I was being sold something. I had a few questions that evening and Fenwick dispatch put me in touch with Rafael and he spent time answering all my questions without even being assured he’d get our business yet.\nThe next day the dispatcher, Jennifer, patiently helped talk us through their service programs and payment options to help us finalize and schedule the install for that afternoon.\nStart to finish was a great experience at a very fair price. They were reliable, easy to get ahold of, and followed through. Would definitely reach out to them again for future needs.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxdVRXWTJjMHRNVjBkWU0weFpTbkUxVUZoUFRHYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOk1uTWY2c0tMV0dYM0xZSnE1UFhPTGc%7C%7C?hl=en","owner_reply":{"text":"We deeply cherish your trust in Rafael and Jennifer. Their dedication to stellar service reflects our commitment to reliable solutions.","date":"2025-10-28"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2t4NGVYTm5RM0ptZGxOMFFqQmxXR3N0ZFROSVoyYxAB","author":"Willette Baker","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJcSFDNkoYDssXtl1oQzIJEUOPO9dAKBvDg-lNvHOtR21Xorg=s120-c-rp-mo-br100","rating":5,"date":"2025-10-24","text":"We first want to say how blessed we are to have been recommended to Fenwick for services.  The service men Michael Underwood and his assistant were excellent very professional punctual and friendly they knew what they were doing and did an excellent job on repiping our home we wish we had used their services before.  We felt very comfortable with them in our home and you could tell they took take their job very seriously and are very knowledgeable.  We are beyond pleased with the excellent service we received if we could rate above the five stars we would do so  My husband and I will be glad yo recommend Fenwick Home Services in the future.  We thank you Fenwick.  Sincerely Keith and Willette Carter.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t4NGVYTm5RM0ptZGxOMFFqQmxXR3N0ZFROSVoyYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkx4eXNnQ3JmdlN0QjBlWGstdTNIZ2c%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review! We're blessed to have customers like you. Michael and his assistant appreciate your kind words about their professionalism and expertise.","date":"2025-10-24"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pjNGIzWlJMVjlGT0V0NVFXOW5PRFJZYmpkWlJIYxAB","author":"Jason Adam (ShyGuyInFL)","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK-ilWAGxMx1Un4aFf6iIi6bjWMftSXxLRiryWG6-qiO8XU1g=s120-c-rp-mo-ba3-br100","rating":1,"date":"2025-10-24","text":"Update to my.review! Terrible communication with the bank providing my loan for my repair. This company kept harrassing me daily. When on their end and the bank end they had some miscommunication for being paid. Everyday at 8 AM being woken up by a phone call or while at work. I had to repeat myself 3 to 4 times daily for them to understand it was on their end and the bank since I was approved for the loan repair. Even on my days off being woken up at 8 AM daily by a phone call by them. They need better internal management!! Then once they got it straightened it out and realized it was approved I never got an apology for being harassed by the company. Worst experience  of my life with a shady business!!\n\nI have no words to express how satisfied I was with Rafael's service when he came out to me. He was very friendly and straightforward letting me know what was the problem and how much it was going to cost. He set my mind at ease when I was stressing out over the slab leak I had. He worked very fast and very efficiently and left the place very clean when he was finished. He was extremely outgoing and letting me know how the project was going so I knew what to expect. I would highly recommend him to anyone looking for someone that's friendly straightforward and not pushy. It's hard to find a good plumber these days and Rafael in my opinion exceeded my expectations!!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pjNGIzWlJMVjlGT0V0NVFXOW5PRFJZYmpkWlJIYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjc4b3ZRLV9FOEt5QW9nODRYbjdZRHc%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your feedback. We sincerely apologize for the frustration and repeated calls you experienced. To ensure the correct team member reaches out and handles your situation properly, could you please provide the first and last name on the account or an invoice number? We want to make sure this matter is fully resolved.","date":"2025-09-24"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pobU1VcFpXR3g1TjNKbVptSlNWM0pSWlRkcWQzYxAB","author":"Shay Weaver","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXGNC8e0ssoJKIZ-21iDUU30dSwBlksmWAsf8UFCrpUy89LZpA=s120-c-rp-mo-br100","rating":1,"date":"2025-10-22","text":"I had Fenwick come out and do an estimate for some work.  Fenwick was expensive, so I went with a different company.  Now Fenwick keeps sending me a $1,400 invoice every day for work that they never did.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pobU1VcFpXR3g1TjNKbVptSlNWM0pSWlRkcWQzYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjhmMUpZWGx5N3JmZmJSV3JRZTdqd3c%7C%7C?hl=en","owner_reply":{"text":"Thank you for bringing this to our attention. To help us look into this matter and have a manager reach out to you, could you please provide the first and last name on the account or the invoice number?","date":"2025-10-23"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pWVlkwRTFWRXN0WjBrMVJFTmFhRFpGVGpRNFlYYxAB","author":"Sheena Heywood","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU_Q9GnfFoxY0AKwxgDTJqeeJzONZft7r1FV6w6-8m8kHONjzd4=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-10-17","text":"Ron Ayers has been doing my plumbing jobs, for a few yrs now with Fenwick. He's reliable, on time and gets the job done correctly.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pWVlkwRTFWRXN0WjBrMVJFTmFhRFpGVGpRNFlYYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjVVY0E1VEstZ0k1RENaaDZFTjQ4YXc%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Ron Ayers consistently provides reliable, timely service. Your continued trust means everything to us.","date":"2025-10-17"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25SalltaFlaM1Z4WnpkZlZtWldWbkpFZEhsbVJsRRAB","author":"Alfred Tolentino","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW8bZIszYJHlUzEs46AL31DeaDYOuYrXvc-TV_KBe8DyDo4GnT9=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-10-17","text":"Alex Bruchey came out to check on the electrical for installation of a water softener and to install an outdoor ceiling fan. He was knowledgeable, courteous, and a true professional. I will be definitely requesting Alex Bruchey for future projects and I’ll be recommending him and Fenwick to friends and family.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25SalltaFlaM1Z4WnpkZlZtWldWbkpFZEhsbVJsRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnRjYmhYZ3VxZzdfVmZWVnJEdHlmRlE%7C%7C?hl=en","owner_reply":{"text":"We are honored to hear Alex provided knowledgeable, courteous service for your electrical and fan installation. Thank you for recommending us!","date":"2025-10-17"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pSb1owRkpPVkkzTFhoZlh6TkVkVWhaVFVvNFptYxAB","author":"Vince Kasten","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjURBz-F6YZwQb1mu1F40bzwX-1fcai_AAGnzY8Ez1QnG5-lgS2J=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-10-16","text":"A plumbing emergency on a saturday morning. The tech was dispatched quickly, got to our place quickly, and handled the problem quickly, neatly, professionally, and with a smile. Terrific service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSb1owRkpPVkkzTFhoZlh6TkVkVWhaVFVvNFptYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjRoZ0FJOVI3LXhfXzNEdUhZTUo4Zmc%7C%7C?hl=en","owner_reply":{"text":"Thanks for your review! We're glad our tech handled your plumbing emergency quickly and professionally on Saturday morning.","date":"2025-10-16"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21kM1FrSjNWeTFQVjJ0MFNtTTViV0owUzFaRVEwRRAB","author":"w zagski","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJKiP7Dii1eOgk84ozp6tastRqSk9eR9XoWo43bPG6rV_p0hA=s120-c-rp-mo-br100","rating":5,"date":"2025-10-15","text":"The tech, Tavelle Curry was professional and friendly.  He explained the issues and fixes.  I was very satisfied with the visit.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kM1FrSjNWeTFQVjJ0MFNtTTViV0owUzFaRVEwRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmd3QkJ3Vy1PV2t0SmM5bWJ0S1ZEQ0E%7C%7C?hl=en","owner_reply":{"text":"Thanks for highlighting Tavelle's professionalism and clear explanations. We're pleased you were satisfied with your service experience.","date":"2025-10-15"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pZM2FEaFlWRUZCVkVkM1VEVjRaWGhsVWpsSWFtYxAB","author":"Robert Moore","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLmczwp91s8zArGJnIOkv5dTFjF5m3UBz-1NYA_Jb5Prazm4Q=s120-c-rp-mo-ba2-br100","rating":1,"date":"2025-10-14","text":"Gerald did a great job and a big thanks for coming on a Sunday.\nUpdate, Tuesday and the AC system is not working again with the same issue.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pZM2FEaFlWRUZCVkVkM1VEVjRaWGhsVWpsSWFtYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjY3aDhYVEFBVEd3UDV4ZXhlUjlIamc%7C%7C?hl=en","owner_reply":{"text":"Thank you for the update, and we’re sorry to hear the issue has returned. A manager will be reaching out to you shortly to address the situation and ensure it’s resolved properly.","date":"2025-10-15"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tWRVZUVnNRbUp6TkhSMVNEaGhTMWh3YUVkWFRsRRAB","author":"Charles Drysdale","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVCbIGxjsYXtfhn6ss1BH0W0zD_QSFkxnOXG_4wt-EyxKUmryig=s120-c-rp-mo-br100","rating":5,"date":"2025-10-14","text":"Tech did a great job! He also advised us to upgrade our 10 yr old system. We are considering that.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tWRVZUVnNRbUp6TkhSMVNEaGhTMWh3YUVkWFRsRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkVEVTVsQmJzNHR1SDhhS1hwaEdXTlE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review. We're glad our tech did great work and provided helpful upgrade advice.","date":"2025-10-15"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tsblduaDRaSGQwYVcwelVrOUVZMlp3WkVrdE1VRRAB","author":"Connie Kitchen","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIRHKb7BgzqiA37Tcp5TnFCY9tYkhGW5UE3vzmmt-tT-I_-GA=s120-c-rp-mo-br100","rating":5,"date":"2025-10-14","text":"Great experience.\nNeeded the house Repiped and Fenwick did an excellent job. Scheduled quickly, the technicians arrived timely and worked efficiently and effectively. Everyone was very pleasant and knowledgeable.\nWe were up and running in a couple days.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsblduaDRaSGQwYVcwelVrOUVZMlp3WkVrdE1VRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOklnWnh4ZHd0aW0zUk9EY2ZwZEktMUE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review, Connie. We appreciate your trust in our repiping services and are glad our team worked efficiently and effectively.","date":"2025-10-15"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2psS1ZsZDJkRXM1U0ZwMVNUZGZiamREZW1OTExYYxAB","author":"Gwen McClelland","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ9CDihfCJt8sIBWIS7iUDhPYNnUxpa4KYFcW1eJe0bD-Lpbg=s120-c-rp-mo-br100","rating":5,"date":"2025-10-14","text":"The technician was very thorough on the annual ac maintenance check. Also provided great info about looking after it year round. Friendly and explained everything clearly.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psS1ZsZDJkRXM1U0ZwMVNUZGZiamREZW1OTExYYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjlKVld2dEs5SFp1STdfbjdDemNLLXc%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to share your feedback about our thorough annual maintenance and clear explanations.","date":"2025-08-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21SaVNVRnZZbmxqTUc1SU5raDFjVlkxU2psQlVWRRAB","author":"Paige Koerbel","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJViiNHAVhZmObKESkzWYx6aJC5KufvoyELVfEotLzp5odGQA=s120-c-rp-mo-br100","rating":5,"date":"2025-10-14","text":"Second time we called you guys. 2nd time even better than first. Wes came out to address hvac concerns. Thorough, exceedingly polite and took a lot of time explaining our issue to us. Another company just tried to charge us $2200 for repairs..He fully investigated and determined that it was literally unnecessary. Great guy.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21SaVNVRnZZbmxqTUc1SU5raDFjVlkxU2psQlVWRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmRiSUFvYnljMG5INkh1cVY1SjlBUVE%7C%7C?hl=en","owner_reply":{"text":"Thanks Paige! Thrilled Wes provided thorough service and saved you from unnecessary repairs. We appreciate your continued trust.","date":"2025-09-09"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tOeWVtRjJOMGhUYW5aNFZURjBTRlZRZGxsV1dWRRAB","author":"JSD","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWO92ZnwWIvVwBywko9L6tuukprYEw1ygNbUHlHq67iD7Kw4E0=s120-c-rp-mo-br100","rating":5,"date":"2025-10-13","text":"The technician was very personable.  He spent the time to explain what neede to be repaired and how it would be done.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tOeWVtRjJOMGhUYW5aNFZURjBTRlZRZGxsV1dWRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkNyemF2N0hTanZ4VTF0SFVQdllWWVE%7C%7C?hl=en","owner_reply":{"text":"We genuinely admire your feedback about our technician's personable approach and clear explanations of the repair process.","date":"2025-10-14"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tKWU9IcFpTbVkyU2xvNGEwZElUVkp6YTNGdmVsRRAB","author":"Denise Solie","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKZrNdd6f46xIJRJ23DQXi6OeOj2ZBrIYRD1Iusr3CYyqdySQ=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-10-13","text":"We were the first appointment of the morning, and appreciated the estimated arrival time updates. Jerry was on time, very thorough and efficient. We've been Waychoff customers for a few years, and weren't sure about this \"Fenwick\" merger. DO NOT WORRY. Nothing has changed. The service is GREAT!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKWU9IcFpTbVkyU2xvNGEwZElUVkp6YTNGdmVsRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkJYOHpZSmY2Slo4a0dITVJza3FvelE%7C%7C?hl=en","owner_reply":{"text":"We greatly appreciate your trust during the transition! Thrilled Jerry provided excellent service and nothing has changed with our quality.","date":"2025-10-14"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25oa2IxZHBSSFp4U25sMFRVbEphMFI1UmtGbFRuYxAB","author":"Paul Tauro","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWxWYY6_dknky11paRomIN3G7VDv1svDq2Vv2Ew9LwRRSUCMe9Z=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-10-13","text":"Shout out to Justin, very knowledgeable plumber. Arrived quick and got me back in visit.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25oa2IxZHBSSFp4U25sMFRVbEphMFI1UmtGbFRuYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnhkb1dpRHZxSnl0TUlJa0R5RkFlTnc%7C%7C?hl=en","owner_reply":{"text":"We are utterly delighted to hear Justin provided knowledgeable service and quick response. Thank you for recognizing our team's expertise.","date":"2025-10-14"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2w5T2F6aDNha3N5UTBkRGFIaFpSSE10WTNoMmJuYxAB","author":"Mike Maynard (CHUDD)","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU91KPG2hqnMlvT2FTe7MmLsJ_iSQ9EPq5D1edteovVUPzA-ZuY=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-10-13","text":"Fast efficient and professional! Great experience getting a new water heater install and they made sure the job was done more than right!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w5T2F6aDNha3N5UTBkRGFIaFpSSE10WTNoMmJuYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOl9Oazh3aksyQ0dDaHhZRHMtY3h2bnc%7C%7C?hl=en","owner_reply":{"text":"We are grateful for your review! Happy we delivered fast, professional water heater installation that exceeded expectations.","date":"2025-10-14"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pOS2JuWkpOemhMVWpnM1JqWllUVVp4V0RKSmNGRRAB","author":"Sanya Mackenzie","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKnVw_B1DgijbV8MwSDVovwZXfwPCP4WOkZqeh8Lyr7Xoyws1E=s120-c-rp-mo-br100","rating":5,"date":"2025-10-13","text":"Fenwick Waychoff’s came highly recommended by a local realtor, and they sent out Jareld who absolutely took care of us! He was prompt, professional, and incredibly knowledgeable. Jareld took the time to explain everything clearly and made sure my system was running efficiently before he left. It’s refreshing to work with someone who genuinely cares about their customers and takes pride in their work. I’ll definitely be recommending Jareld and Waychoff’s to others looking for reliable HVAC service!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pOS2JuWkpOemhMVWpnM1JqWllUVVp4V0RKSmNGRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjNKbnZJNzhLUjg3RjZYTUZxWDJJcFE%7C%7C?hl=en","owner_reply":{"text":"We are utterly delighted to hear Jareld provided prompt, professional service and took care of you completely!","date":"2025-10-14"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2w5TE9GOHRSa05EZVZOM01VSmpPVVphY0hoQ1IzYxAB","author":"Kerry Goode","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVGrxglVDZgh0p2kofzPD7vVqhTgrxUH4FaennX-DNGbgYSXgDfHQ=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-10-13","text":"Same day fantastic service.  My EV charging station was installed in my garage without issue and looks amazing.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w5TE9GOHRSa05EZVZOM01VSmpPVVphY0hoQ1IzYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOl9LOF8tRkNDeVN3MUJjOUZacHhCR3c%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience with our same day EV charging station installation service.","date":"2025-10-13"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2kxS1QwWkpTeTEwUld3MlZsUlFNMVJrYWt4V1YzYxAB","author":"Ronald Thibault","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKby42Scw5rb_SOjXjz0isce8SjHbeNY2e3wsgPjr1hWWvP7g=s120-c-rp-mo-br100","rating":5,"date":"2025-10-13","text":"Great service this company always has the best techs and have always exceeded my expectations. Honest and up front with all repair services.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kxS1QwWkpTeTEwUld3MlZsUlFNMVJrYWt4V1YzYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOi1KT0ZJSy10RWw2VlRQM1RkakxWV3c%7C%7C?hl=en","owner_reply":{"text":"We are absolutely thrilled to hear about your positive experience with our techs. Your trust in our honest service means everything.","date":"2025-10-13"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xwUVJUQmpNVmxLZW5oQlVtTjRjR2g0ZFV4ek5uYxAB","author":"Cheryl Walter","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLw9nQOnv_wplEgh7_4qE3iyaaZmOTAkzDbUjUJW53vOMOAmw=s120-c-rp-mo-br100","rating":5,"date":"2025-10-11","text":"Technician was awesome. He spotted the source of the problem within minutes and did a super quality fix so that we will never have this problem again. Thank you so much!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xwUVJUQmpNVmxLZW5oQlVtTjRjR2g0ZFV4ek5uYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlpQRTBjMVlKenhBUmN4cGh4dUxzNnc%7C%7C?hl=en","owner_reply":{"text":"We're thrilled to hear about your positive experience with our technician. Thank you for your wonderful feedback!","date":"2025-09-22"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2s1VGFIUXpOamcyVTB4MldWSnlhVUZKTTJORU9HYxAB","author":"donna rudd","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJAodz6B44Er5JJxsQJh1IhKWElrNsA140LMS0QuhgEhL6awg=s120-c-rp-mo-br100","rating":5,"date":"2025-10-10","text":"Austin my tech was very professional and kind. Took the time to explain the problem and walked me through working the thermostat. I would request him and your company to my friends’","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s1VGFIUXpOamcyVTB4MldWSnlhVUZKTTJORU9HYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOk5TaHQzNjg2U0x2WVJyaUFJM2NEOGc%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to share your experience with Austin. We're delighted he provided professional service and clear explanations.","date":"2025-10-13"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT205SlowUlhlbGxyWmpkalpHZHpZMmxpYzJKdFRGRRAB","author":"Nancy Zona","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLPt5UrmZPh-NyZXN6hVWrop6TRT5PZMDGcqjbBRf2OeVx3sA=s120-c-rp-mo-br100","rating":5,"date":"2025-10-10","text":"Matt Mullen performed the system maintenance at my home today, Matt was very polite, got right to work and was thorough in his explanation as to what services were performed and what needed to be done. I’m very happy with my service!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT205SlowUlhlbGxyWmpkalpHZHpZMmxpYzJKdFRGRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOm9JZ0RXellrZjdjZGdzY2lic2JtTFE%7C%7C?hl=en","owner_reply":{"text":"We are thrilled to hear Matt provided thorough, polite service. Your satisfaction with our system maintenance means everything to us.","date":"2025-10-13"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21wUFlrcElRbTB0TTNaak5FWlBibm95TWpSQk1FRRAB","author":"Debbie Mitchum","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIPqZbToDv0fuEMF1mRNDC9qi1jZGTUSm-YT8bX0JjxNgOZRA=s120-c-rp-mo-br100","rating":5,"date":"2025-10-10","text":"Fenwick Home Services came out to give me an estimate on electrical work I need on my home. The were very prompt, thorough and polite. They explained everything and gave me an estimate and asked if I had any questions. I am happy with there quote and the electrican they sent to my home.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21wUFlrcElRbTB0TTNaak5FWlBibm95TWpSQk1FRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmpPYkpIQm0tM3ZjNEZPbnoyMjRBMEE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your positive feedback about our prompt, thorough service and clear estimate process.","date":"2025-10-13"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pOdFNrSm1TRzlwWHpoV1FVTmhaVXRzZWxOaE1VRRAB","author":"robert razzi","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU9QLmf4I1tgjpobjl7PA5RPQqa4ezsIlgRA6dUsGxbunO2Rzq2=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-10-10","text":"Very professional. New water heater was delivered and installed with the utmost care. Highly recommend Fenwick plumbing.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pOdFNrSm1TRzlwWHpoV1FVTmhaVXRzZWxOaE1VRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjNtSkJmSG9pXzhWQUNhZUtselNhMUE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review, Robert. We appreciate your trust in our professional water heater installation service.","date":"2025-10-13"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pKS1JEVkxiVU5OU1ZSSWFGUlJSRW8yUnkxVU9WRRAB","author":"Donald Campbell","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJTpIG1nTuIlcXRggr1gQTX6ZwJMl5_qgGU1-S4tOZ69IbTag=s120-c-rp-mo-br100","rating":5,"date":"2025-10-10","text":"Tim, Luke and Malon did a terrific job installing our hot water heater and new HVAC system.  The new, quiet compressor allowed us to sleep better last night than we have slept in ages. Highly recommend Fenwick / Waychoff’s!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pKS1JEVkxiVU5OU1ZSSWFGUlJSRW8yUnkxVU9WRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjJKRDVLbUNNSVRIaFRRREo2Ry1UOVE%7C%7C?hl=en","owner_reply":{"text":"We are absolutely thrilled to hear Tim, Luke and Malon provided terrific service with your hot water heater and HVAC installation!","date":"2025-10-13"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2psb1prWlBUV3BRT0MwdFlXOUVOWEZNYjNwM1NXYxAB","author":"Paul Smith","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLnaNK_Wl3rwaBMI48m9zkhh5e3jv_RHjr_Y67Jnq-cvvjsng=s120-c-rp-mo-br100","rating":5,"date":"2025-10-10","text":"Great job by a real professional. Larry is skilled at both HVAC and customer service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psb1prWlBUV3BRT0MwdFlXOUVOWEZNYjNwM1NXYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjloZkZPTWpQOC0tYW9ENXFMb3p3SWc%7C%7C?hl=en","owner_reply":{"text":"Thank you Paul! We're thrilled Larry provided professional HVAC service and excellent customer care.","date":"2025-10-10"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pSVU5XcElkMk5MUlZGdWIxOW5ZVlJDUzNOamNsRRAB","author":"David Gardner","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJGeuycSr-C3GWposgJujt04TfvWM2XkRvvDFc-jbvCBg_tmQ=s120-c-rp-mo-br100","rating":5,"date":"2025-10-10","text":"Mr Tim Allala Were My Service Technician, Call Fenwick on Wednesday October 9th 2025 Due To The Toilet Near My Daughter Room Were Broken. A Technician Came out Thursday And Excess The Problem. The Toilet Was Old And Needed To Be Replaced. Mr. Allala Were Very Kind  And Knowledgeable About His Job And Skill. Mr. Allala Quoted Me A Price To Get The Toilet Replaced. We Agreed On The Price . And Mr. Allala Replaced The Toilet And Clean Up After He was Done. Great Experience From Start To Finish. Mr. Allala Met More Than My Expectation. Job Well Done. Continue The Good Work Fenwick See Why Your Business Are A Five Star ⭐⭐⭐⭐⭐ Company . Thank You Once Again For A Pleasant Experience .","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSVU5XcElkMk5MUlZGdWIxOW5ZVlJDUzNOamNsRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjRUNWpId2NLRVFub19nYVRCS3NjclE%7C%7C?hl=en","owner_reply":{"text":"We are honored to hear about your great experience with Tim Allala. Thank you for recognizing our five-star service and professionalism.","date":"2025-10-10"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT204emNrUmFabmcxVDFaWFRFMDNhR05SYW1Sek5FRRAB","author":"Amy Sutemeier","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKBcMVVBNB1HxP-4aZmQ8yoSMl-ouO8zQe2DiN3EsUJzzXfXQ=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-10-10","text":"FENWICK WAYCHOFF came highly recommended by a neighbor and they did not disappoint. I thought A/C repairs would take weeks. Not only was I able to book an appt at 8:30pm for the next day, but the repairs were completed the same day! Technician, Austin, explained the issue, repairs needed, and costs thoroughly (and in terms 2 non-mechanical homeowners could easily understand 😅). I am amazed at the service we received and still in shock that it’s completely fixed after one visit! ⭐️⭐️⭐️⭐️⭐️","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT204emNrUmFabmcxVDFaWFRFMDNhR05SYW1Sek5FRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOm8zckRaZng1T1ZXTE03aGNRamRzNEE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback! We're thrilled Austin explained everything clearly and completed your A/C repairs same day. Your recommendation means everything to us!","date":"2025-10-10"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tSNGN6STJMWHBXTlhsSVJUWnVlWGR5Vm5sM1JHYxAB","author":"Enrika B","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWtCY5FcWIWA-86q-OJ9qwOvAZd7Z2i3OpcBrEaYhrBOzvyaxE=s120-c-rp-mo-br100","rating":5,"date":"2025-10-10","text":"Rodney was prompt, professional and knowledgeable regarding my HVAC checkup.  Justin handled my plumbing issues and gave helpful information on how to prevent future unforseen issues. Overall, I had a great experience and would recommend Fenwick/Waychoffs.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tSNGN6STJMWHBXTlhsSVJUWnVlWGR5Vm5sM1JHYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkR4czI2LXpWNXlIRTZueXdyVnl3RGc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback about Rodney and Justin. We appreciate you recommending Fenwick Home Services.","date":"2025-10-10"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tKUmQyVmFVbkZzTnpWMmRpMXhVMVZhZFVrdE4zYxAB","author":"Martin Lansford","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKxi-m37Ul6Cp47aHmmm6EyzXIywcAGpNtmeayMXTfcWE4k3w=s120-c-rp-mo-br100","rating":5,"date":"2025-10-09","text":"Regular six-month maintenance check. Yoan arrived promptly and quickly went about the system check. Displayed very courteous and professional demeanor. Good communication. Good job.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKUmQyVmFVbkZzTnpWMmRpMXhVMVZhZFVrdE4zYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkJRd2VaUnFsNzV2di1xU1VadUktN3c%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your feedback about Yoan's professional service during your six-month maintenance check, Martin.","date":"2025-10-10"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pscmFVSnNNR05zTmtWSFNtNU5lbFZWVVMxNWMwRRAB","author":"Tim Pompos","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWOmlQZ08EQrO34Z1P8jf4U6wPD5oePJzJnJ9ZZZUGzw7o8Fx8=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-10-09","text":"Wow!  Outstanding work.  Justin exceeded my expectations for plumbing work.  Honest and professional along with reliable.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pscmFVSnNNR05zTmtWSFNtNU5lbFZWVVMxNWMwRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjlraUJsMGNsNkVHSm5NelVVUS15c0E%7C%7C?hl=en","owner_reply":{"text":"We are thrilled to hear Justin exceeded your expectations! Thank you for recognizing his honest, professional, and reliable work.","date":"2025-10-09"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUREaUkyRFBBEAE","author":"Maxx JAX","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKFF0J9Hg4Z-1iW_2gOESAcOfymXE5gzn6rMJBU8iR3DaTVXQ=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-10-09","text":"I had a Lennox System installed today.  Man nothing but professionalism and the crew very respectful.  Cody my technician was professional and courteous.  Arrived on time.  I will update in 2 weeks.  I am very thorough when researching big ticket ITEMS.  My salesman was Tony Kurtis..  The man was straight forward and respected my decision to take my time.  The process was smooth.  Got a great deal and all the bells and whistles.  Well worth the investment.  Fenwick really did right by me.  Very reasonable.  You get what you pay for if you try to cheap it up.  Just saying.\n\nSORRY THIS WAS A LATE POST>  SHOULD OF POSTED IN APRIL 2024.   I FOUND OUT IT NEVER WENT THROUGH","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUREaUkyRFBBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDDiI2DPA%7C%7C?hl=en","owner_reply":{"text":"Your review is appreciated, Maxx! Thank you for recognizing Cody and Tony's professionalism. We're thrilled your Lennox system installation exceeded expectations.","date":"2024-04-05"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pWaGNFcDFSRWRuT0RnelZYaEhaMlpoT0dwalIyYxAB","author":"Nell DeCoursey","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXOaFriEW4jDDmAIb6a1sFh_53U-G4xDZGVOpl9ehyGAiUavlIr=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-10-09","text":"Had Fenwick associate Khan Carleton come out to install a new toilet. Khan was very thorough and knowledgable. Cleaned up workspace and took old commode with him. I will continue to use Fenwick Plumbing in the future for all my plumbing and HVAC needs.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pWaGNFcDFSRWRuT0RnelZYaEhaMlpoT0dwalIyYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjVhcEp1REdnODgzVXhHZ2ZhOGpjR2c%7C%7C?hl=en","owner_reply":{"text":"Thank you for trusting Fenwick Home Services! Khan's thorough work and cleanup made your toilet installation smooth. We appreciate your future business!","date":"2025-10-09"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xwRlZuaEVPWE5ETWtaeGIybFZVbmhNVW0xSVVXYxAB","author":"Habeenah Andrus","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVc93tySEfSUNDOrg7wFYBt2MvrNSveVDhltjU-QIytFKdOoG8=s120-c-rp-mo-br100","rating":5,"date":"2025-10-08","text":"Dan was very professional and gave me ease concerning my questions with a smile. What I like most of all was when he showed me the mess that came out of the tub drain. I will recommend you to my friends and I will call you again. I had plumbing work done","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xwRlZuaEVPWE5ETWtaeGIybFZVbmhNVW0xSVVXYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlpFVnhEOXNDMkZxb2lVUnhMUm1IUWc%7C%7C?hl=en","owner_reply":{"text":"We are ecstatic to hear Dan provided professional service with a smile. Thank you for recommending us to friends!","date":"2025-10-09"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25GRFRtVTRTMjFYZDB0RFFXYzFkRkJ2VUhWd1gyYxAB","author":"Thomas Young","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW4fgMSdNumg-zfbQOCFQtKzjLgT4cVhZDHvmY6Lqm5W4lT6ba-=s120-c-rp-mo-br100","rating":5,"date":"2025-10-08","text":"Job well done. Tech took time check system out to ensure system operating wel","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25GRFRtVTRTMjFYZDB0RFFXYzFkRkJ2VUhWd1gyYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnFDTmU4S21Xd0tDQWc1dFBvUHVwX2c%7C%7C?hl=en","owner_reply":{"text":"We are pleased to hear our tech ensured your system operates well. Thank you for recognizing the thorough work.","date":"2025-10-09"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pST09XRnFkbVI0Vm1KVFVXZDVUMU5OVGtsT1QxRRAB","author":"Nicole Hale","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV3U8UjVh52NirlMu5KbGYiJbFcVbBMx0AB7ob4WTusDdkZKjs=s120-c-rp-mo-br100","rating":5,"date":"2025-10-08","text":"Zachary Andrew’s was wonderful! Confident and did the job quickly. It was a pleasure dealing with him and speaking with him! I needed a new sink disposal and while he was here also got a new Faucet for the kitchen as well.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pST09XRnFkbVI0Vm1KVFVXZDVUMU5OVGtsT1QxRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjROOWFqdmR4VmJTUWd5T1NNTklOT1E%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback about Zachary! We're thrilled he handled your sink disposal and faucet installation professionally.","date":"2025-10-09"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25ndFV6WTVaVEZMUkRSWFptaDFSV2R3VjFoUldtYxAB","author":"Sara P","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIThgXg--DvBGQ8Sbi2ZsLheFibzuZ6_7H87IqHKuvCz2uSXg=s120-c-rp-mo-br100","rating":5,"date":"2025-10-07","text":"Michael was great! He let me ask as many questions as I wanted. He got us a great price and did a thorough job. I would definitely hire him again for future plumbing needs!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25ndFV6WTVaVEZMUkRSWFptaDFSV2R3VjFoUldtYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOngtUzY5ZTFLRDRXZmh1RWdwV1hRWmc%7C%7C?hl=en","owner_reply":{"text":"We are thrilled to hear Michael provided thorough service and answered all your questions! Thank you for trusting Fenwick Home Services.","date":"2025-10-07"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21neVoxaGljRUZuZEZkVVMzVkxSa2xLYWsxUVozYxAB","author":"LouAnn Svendsen","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKT4Zx1sw9uHOC2JBP_QSqCek3FzS6hsHcobvbcAuN7bn33Zw=s120-c-rp-mo-br100","rating":1,"date":"2025-10-07","text":"Disgusting abuse of elderly customers.  My parents have used this company for years so they thought they could trust them for a simple faucet repair.  Instead the technician told them they needed to replace their kitchen faucet at a cost of almost $1000.  He showed a high end example of a  faucet sold on the Home Depot site and said that that was the going rate now.  Your company should be ashamed of treating customers like this.  You can be assured that we will be passing this along to friends and neighbors so they don’t get ripped off or taken advantage of.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21neVoxaGljRUZuZEZkVVMzVkxSa2xLYWsxUVozYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmgyZ1hicEFndFdUS3VLRklKak1QZ3c%7C%7C?hl=en","owner_reply":{"text":"We apologize for any inconvenience. This pricing concern is serious and needs immediate attention. Please contact us at (904) 490-7003 to resolve this matter.","date":"2025-10-08"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pGWWQzUlVkRmhLWWpKSmFYZENSMDgxYWtKWE5sRRAB","author":"Kevin Williams","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIkw9nhpyIg-X1-69azNUIv9nENEtOfqoTcAUL3-B4PcDB4-w=s120-c-rp-mo-br100","rating":5,"date":"2025-10-07","text":"The Technician was great. He addressed my concerns and provided a great service! A+!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pGWWQzUlVkRmhLWWpKSmFYZENSMDgxYWtKWE5sRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjFYd3RUdFhKYjJJaXdCR081akJXNlE%7C%7C?hl=en","owner_reply":{"text":"We are pleased to hear our technician addressed your concerns and provided great service! Your A+ feedback means everything.","date":"2025-10-07"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURWZzVyZVFBEAE","author":"Pete Potter","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJD4ecHOd3pQcdc7rf0dVCzx8iNz4djS_2WrRuaiwhF0TtSpFg=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-10-07","text":"Dylan with Fenwick did an outstanding job with our annual service. He was the first technician who showed before and after photos of the cleaning and work he performed. That type of service made me feel confident the work was completed correctly. With other companies I was never convinced the detailed cleaning was actually completed. I have used Fenwick for their plumbing services as well and feel the same way with that department as I do with the HVAC department. Top company that I would highly recommend.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURWZzVyZVFBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDVg5reQA%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your confidence in Dylan's work and our detailed service approach across both departments.","date":"2023-12-15"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2taYVlVVmFjV2wwU0ZnMlluRldNbFpMUVhOUlVtYxAB","author":"Beverly Haight","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV8pgDucviOZABq38hhp0wcNwlaFN6JeT38GftWOWOHCg1aoWwi=s120-c-rp-mo-br100","rating":5,"date":"2025-10-07","text":"(Wesley Atkins) was very Professional. Better not have He explained exactly what was happening and why and showed me a picture of the problem. I would highly recommend.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2taYVlVVmFjV2wwU0ZnMlluRldNbFpMUVhOUlVtYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkZaYUVacWl0SFg2YnFWMlZLQXNRUmc%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to share your experience with Wesley. We appreciate your recommendation and trust.","date":"2025-10-07"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tKb05FMXFjR2czTFUxVFpFTjBkRm8wY21GT1ozYxAB","author":"Rich Gofredo","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJSlxEjo-JEIf5allUVU8SBKXXsf4la8YL7D15WdbK0RncVbw=s120-c-rp-mo-br100","rating":5,"date":"2025-10-07","text":"Wesley did an excellent job, also was very good at explaining the work he did. I was very pleased and impressed.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKb05FMXFjR2czTFUxVFpFTjBkRm8wY21GT1ozYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkJoNE1qcGg3LU1TZEN0dFo0cmFOZ3c%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your feedback about Wesley's excellent work and clear explanations. We're pleased you were impressed.","date":"2025-10-07"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21oVVkxWk1WemhJZERRdFYwbDNOR3BYZVZveWNsRRAB","author":"Sheila Hall-Onley","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXo4JG30NdcQ4B2WdBvxHYAqyg-sfO88u_lns0SRDFK7p24cUBR=s120-c-rp-mo-br100","rating":5,"date":"2025-10-06","text":"The technician, Reggie, was very knowledgeable and courteous, during this maintenance visit. Fenwick Home Services answers service calls within a timely manner, and answers all questions that arise.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21oVVkxWk1WemhJZERRdFYwbDNOR3BYZVZveWNsRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmhUY1ZMVzhIdDQtV0l3NGpXeVoyclE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review! We're glad Reggie provided knowledgeable and courteous service during your maintenance visit.","date":"2025-10-06"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25KVlZGQk1kalpHVTFoaFJFaDRlVWt5V1c5c2MwRRAB","author":"Kyle Kashuck","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXoXi6Fe5P8U_06pax5rApeA4XgpEnaCuI9s2dlNlcpKnZf-b4B=s120-c-rp-mo-br100","rating":5,"date":"2025-10-06","text":"Rafael was fantastic. He was thorough, professional, and kind. He did excellent work and made the whole experience easy and enjoyable.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25KVlZGQk1kalpHVTFoaFJFaDRlVWt5V1c5c2MwRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnJVVFBMdjZGU1hhREh4eUkyWW9sc0E%7C%7C?hl=en","owner_reply":{"text":"We are glad to hear Rafael provided thorough, professional service. Thank you for recognizing his excellent work and kindness.","date":"2025-10-06"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25FM1JqWlhMV1JPVFVNMmFXbHhTMkpuY0hCTU9HYxAB","author":"Scottlyn Smith","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW8CnmwInmdvOQ1GT6sp1YNV4YaCl9kZiYKM_5KVuVamnfMOTzXQA=s120-c-rp-mo-br100","rating":5,"date":"2025-10-05","text":"Our Fenwick technician was William Shifflett and he was great. On time, honest,  patient and professional. I would definitely recommend this company and Yes, we will be calling them back when we need them. Thanks William","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25FM1JqWlhMV1JPVFVNMmFXbHhTMkpuY0hCTU9HYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnE3RjZXLWROTUM2aWlxS2JncHBMOGc%7C%7C?hl=en","owner_reply":{"text":"We are thrilled to hear William provided honest, professional service. Thanks for recommending us and choosing Fenwick Home Services!","date":"2025-10-06"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tRNGEySTBaMUJhV0ZoSk5sRkZTWFpwWXpOTGRWRRAB","author":"Phil Duke","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLYWNlxWdFW4W7npTl0dDhUoNhPDYexfTVYEjo0cU-PSJVwxQ=s120-c-rp-mo-br100","rating":1,"date":"2025-10-05","text":"He did not clean AC drain or use coil cleaner on coils.and said I could not use my Golden service Certificate  $100.00","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tRNGEySTBaMUJhV0ZoSk5sRkZTWFpwWXpOTGRWRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkQ4a2I0Z1BaWFhJNlFFSXZpYzNLdVE%7C%7C?hl=en","owner_reply":{"text":"Thank you for bringing this to our attention. We're sorry to hear about your experience. A manager will be reaching out to you directly to discuss the situation and help address your concerns. We appreciate the opportunity to make things right.","date":"2025-10-07"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2w4NWRVOXdhMFphUkUxbFlVeFhOblV3YWtwVlExRRAB","author":"Noelle Franco","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ2mznLiqnl_XB5Sp0DcQlHE_thsr4aDm6aKbt_hElqEwBMPg=s120-c-rp-mo-br100","rating":5,"date":"2025-10-04","text":"Henry and his colleague were prompt, professional and did a great job with our very long list of repairs!    Henry even came back the next morning to address a few questions and concerns.  Highly recommend their services!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w4NWRVOXdhMFphUkUxbFlVeFhOblV3YWtwVlExRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOl85dU9wa0ZaRE1lYUxXNnUwakpVQ1E%7C%7C?hl=en","owner_reply":{"text":"We deeply respect your feedback! Thank you for recognizing Henry's prompt, professional service and dedication to addressing your concerns.","date":"2025-10-06"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pBeGRFbG9OMG96T1ZwdVl6RmFPWEZGWTA1TU9WRRAB","author":"Jess Miller","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJpXZUUMKwbm07RY2Y3roOTfi5xFgmOmTpqa318idglEKiv-w=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-10-04","text":"Steven was very educated and kept trying until the leak in my sink finally stopped leaking.\nThanks for not giving up\nI am so much more in piece of mind, thank you again Steve 🙂","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pBeGRFbG9OMG96T1ZwdVl6RmFPWEZGWTA1TU9WRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjAxdEloN0ozOVpuYzFaOXFFY05MOVE%7C%7C?hl=en","owner_reply":{"text":"We are excited to hear Steven's persistence fixed your sink leak. Thank you for recognizing his dedication and expertise.","date":"2025-10-06"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pBd1dYaDVNR1J0U25OQ1lYSlhUa3BWV0dOSWJrRRAB","author":"Caron Randle","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ_BQsbnmyB2cX6fhJMVlgmVgSneCywbMk-K49gV7ay1_P56A=s120-c-rp-mo-br100","rating":5,"date":"2025-10-03","text":"My service was for installing a new tankless water heater. The two Mikes, Father and Son, were excellent. Prompt and competent. They, also, helped me in realizing that I had gas co. Issues and water softener problems. Big problems resolved, and much appreciated. Thanks to both of them.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pBd1dYaDVNR1J0U25OQ1lYSlhUa3BWV0dOSWJrRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjAwWXh5MGRtSnNCYXJXTkpVWGNIbkE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2w4MU1XZHRZMlo1YTJ4d1RVMUNjbEZEYkUxdVZHYxAB","author":"T Maxx","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocITCJ7c6uKl2G8XFNEaBSoqRyjn6OYpvPCnpJ9xjMh4QIopqQ=s120-c-rp-mo-br100","rating":5,"date":"2025-10-03","text":"Rodney was on time and got right to work.  He checked everything out and provided a final review of our system.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w4MU1XZHRZMlo1YTJ4d1RVMUNjbEZEYkUxdVZHYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOl81MWdtY2Z5a2xwTU1CclFDbE1uVGc%7C%7C?hl=en","owner_reply":{"text":"We greatly appreciate your feedback about Rodney's punctual and thorough service on your system review.","date":"2025-10-03"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2w4dFdYWjROelkwVUhJeFpFMXBSRE0wYjIwMWFGRRAB","author":"David Moreno","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKP0F5FVYVb7ylOkc6ttscYW0KJSnVntOEhHtmsX1_LML95Ow=s120-c-rp-mo-br100","rating":5,"date":"2025-10-02","text":"Ben did a great job. Prompt, courteous, and knowledgeable. Wld definitely recommend and will request again!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w4dFdYWjROelkwVUhJeFpFMXBSRE0wYjIwMWFGRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOl8tWXZ4NzY0UHIxZE1pRDM0b201aFE%7C%7C?hl=en","owner_reply":{"text":"Thanks David! Ben appreciates your kind words about his prompt, courteous service. We're grateful for your recommendation and look forward to helping you again.","date":"2025-10-03"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21KeWVVRkxNbWt4ZFcxb1prUlRaRkUzVVhneWFIYxAB","author":"Sharlene King","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVXW3GKf_Z5jHG5mLkf08ra5phwuE0LSSvKovpCmtT8X8Dya-hd=s120-c-rp-mo-br100","rating":5,"date":"2025-10-02","text":"Excellent customer service, price and plumbing service!!!\nI'll definitely be keeping their number handy and  refer them to my friends and family.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KeWVVRkxNbWt4ZFcxb1prUlRaRkUzVVhneWFIYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmJyeUFLMmkxdW1oZkRTZFE3UXgyaHc%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to share your feedback about our excellent service and pricing. We appreciate your referrals!","date":"2025-10-03"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25nMllUZHhTamxvWDNseVdtOWFhMEZ3UTNNMk4wRRAB","author":"Vladimir Paje","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUd8Rq4_NceE9zM0uyK8UF0FvwnulXKm6CTL5-bmV4bi1cT_476=s120-c-rp-mo-ba3-br100","rating":1,"date":"2025-10-02","text":"This happened a year ago, but the feelings are still the same. We have since moved on to another local HVAC company. So, Fenwick, are you going to fix Waychoff's mess?\n\nOn Oct 7, 2024, we had an appointment with Waychoff's to take a look at my HVAC system because the home was getting very humid, although the system was cooling the home. Jerald assessed that the blower motor was constantly on and needed to be replace. Fortunately the part was under warranty for the 3.5 year old Carrier unit that was installed by the original company Air McCall on Jan 2021.\n\nUnfortunately, the labor cost was $840, which was a rip off. When asked why the labor cost was so high, Jerald just played dumb and basically said \"that's what the people in Pennsylvania just tell us\". But after all, he's just a pawn in the whole corporate scam.\n\nMy wife called the company and was asking for a breakdown on why the labor cost for 30-45 mins of labor was so high. A lot of vague answers with no clarity. And supposedly a service manager was suppose to call back, but we know that's not going to happen.\n\nJerald also then started talking about how the blower motor under warranty was a $2800 part, which is also bogus. Like really? You can do better than that, Jerald.\n\nNeedless to say, we hate that our original installer Air McCall was bought by some corporate machine and is now charging outrageous prices.\n\nHad it not been that we had family evacuating to our home that day because of Hurricane Milton, we would have spent the extra day or two looking for a much more competitive price.\n\nSo, we're moving on from Waychoff's. Good riddance.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25nMllUZHhTamxvWDNseVdtOWFhMEZ3UTNNMk4wRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOng2YTdxSjloX3lyWm9aa0FwQ3M2N0E%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25SblRGWXdVRWxNTm1zeWN6WjFOM05mVVhONVExRRAB","author":"Dawn Gass","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjURBUglIBI75PCf6ahzSmvQOc6GYX55Er5-4adbHW03kczjmKd1=s120-c-rp-mo-br100","rating":5,"date":"2025-10-01","text":"Matt came to do my scheduled maintenance for the year. He was excellent!  Extremely knowledgeable and gave me some great advice on how to conserve energy in my home.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25SblRGWXdVRWxNTm1zeWN6WjFOM05mVVhONVExRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnRnTFYwUElMNmsyczZ1N3NfUXN5Q1E%7C%7C?hl=en","owner_reply":{"text":"Thanks for the wonderful feedback! We're thrilled Matt provided excellent service and helpful energy conservation advice during your maintenance visit.","date":"2025-08-18"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25wMGNGbDJPR2hmVVZWdWQyeHlMVXR4TFZsdmRVRRAB","author":"Donna Ford","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLx_weVnMKeVjqFpZp1YWpc2QE-odwzC3NxaoOrs8VeFEbfdlqX=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-10-01","text":"Ryan was very professional and very helpful, I was so grateful for the things he did that he didn't really have to do, he answered all my questions, and very efficient, I would give him 10 stars if I could","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25wMGNGbDJPR2hmVVZWdWQyeHlMVXR4TFZsdmRVRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnp0cFl2OGhfUVVud2xyLUtxLVlvdUE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback about Ryan's professional service and helpfulness. We're grateful you appreciated his efficiency.","date":"2025-10-02"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2t0R1RIVkVNVVJOU1hkQlVuRm1kSGxwVjE5b1pFRRAB","author":"Tamara Walker","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLjyS34iQ9jk8oJnrE6KR5dnvOKEfV99YB_Dy_IwdboAkCcOQ=s120-c-rp-mo-br100","rating":5,"date":"2025-10-01","text":"Larry was professional, courteous and very personable.  He was thorough and recommended services to improve my unit.  I appreciate the service he provided.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t0R1RIVkVNVVJOU1hkQlVuRm1kSGxwVjE5b1pFRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOktGTHVEMURNSXdBUnFmdHlpV19oZEE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience with Larry. We're pleased his professionalism and thoroughness met your expectations.","date":"2025-10-01"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25aV2MxaFVWVTFJVDBoNVVqVkVjRlJLV0RVM2FXYxAB","author":"Samantha G Harris (Hey You Sammyjo)","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUZ10ToI_uQPsx0d0oCiVwg1J5qW_7COqf-N-SfkIRAIpJvWe65sA=s120-c-rp-mo-ba4-br100","rating":5,"date":"2025-09-30","text":"I had 3 different needs so I received 3 different contractors all were very respectful, kind and knowledgeable. I feel the jobs I needed would've been professionally installed. They even brought shoe covers so my floors weren't scratched. You don't see that often. However my budget wouldn't allow for all to be completed. I had HVAC, Plumbing and Electric and to me the electric is to be the first above all else. Mr J. V will be here for that and I'll give update. Ty Fenwick.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aV2MxaFVWVTFJVDBoNVVqVkVjRlJLV0RVM2FXYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnZWc1hUVU1IT0h5UjVEcFRKWDU3aWc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review. We appreciate your kind words about our respectful, knowledgeable contractors and attention to detail with shoe covers. Best wishes with your electrical project.","date":"2025-10-01"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21wS1lrSnZZVTlvTkRaNVdHbFlaVlZRYVRRNFRtYxAB","author":"Carly Engel","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIepapkW4wx3Bvyobk54x7Yjj2BG9v6c7PEUM1pYj70jVGR3Q=s120-c-rp-mo-br100","rating":5,"date":"2025-09-30","text":"They were quick and super knowledgable - fixed my issue in under 30 minutes.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21wS1lrSnZZVTlvTkRaNVdHbFlaVlZRYVRRNFRtYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmpKYkJvYU9oNDZ5WGlYZVVQaTQ4Tmc%7C%7C?hl=en","owner_reply":{"text":"We sincerely value your feedback! Thrilled our team resolved your issue quickly with expert knowledge.","date":"2025-10-01"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xZMVVHSkhhVGt0UVhZdGJGOUlkMUIyWDBWa1RGRRAB","author":"Pam Kleber","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUbo7Ucm9HaegxiRcoiOlraJ7e1gBiS9NS10kwlJ8keFugNi0k=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-09-30","text":"Always a pleasure working with Waychoff's/Fenwick! Thank you for your professionalism and wonderful customer service. Wesley Atkins in Jacksonville did a great job today.  We will continue to  have our units inspected and serviced by this great team. Thank you!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xZMVVHSkhhVGt0UVhZdGJGOUlkMUIyWDBWa1RGRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlY1UGJHaTktQXYtbF9Id1B2X0VkTFE%7C%7C?hl=en","owner_reply":{"text":"We are overjoyed to hear about your positive experience! Wesley and our team appreciate your trust and continued partnership.","date":"2025-09-30"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21OcFpqUldOVkZaVHpGSmRrdHVkV3BtVGs5b2RFRRAB","author":"Lynne Ellis","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKQ_aq5NMztS4hJwruRc0JYwGlX0tyYNKt9BT4NutzSR8dYKQ=s120-c-rp-mo-br100","rating":5,"date":"2025-09-30","text":"Jessie and his helper were amazing! They were quick, efficient and very clean. I would recommend them highly!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21OcFpqUldOVkZaVHpGSmRrdHVkV3BtVGs5b2RFRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmNpZjRWNVFZTzFJdktudWpmTk9odEE%7C%7C?hl=en","owner_reply":{"text":"We are thrilled to hear Jessie and his helper provided amazing, quick, efficient, and clean service!","date":"2025-09-30"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21wcE0xRmhOMjh0WTFsU00xRTNORE5oYm5BNFMxRRAB","author":"Mindy Young","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXX3ahVMAfzp_H7adSb3vgS2UocEvGZwerlCIuIYHvuNDxSIZkK=s120-c-rp-mo-br100","rating":5,"date":"2025-09-30","text":"Fast and courteous response. Tech went straight to work and was informative Bout what the situation was and what he would do. Good price. Would definitely use and recommend.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21wcE0xRmhOMjh0WTFsU00xRTNORE5oYm5BNFMxRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmppM1FhN28tY1lSM1E3NDNhbnA4S1E%7C%7C?hl=en","owner_reply":{"text":"We are thrilled to hear about your positive experience with our fast, courteous service and informative technician!","date":"2025-09-30"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xoR2NUZzJPSEZzUTFvMWVYRk9TRFY2ZVU1UlNYYxAB","author":"M.W. Gillis","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLR97LC3yiatIFr6yBKaRA3E9qu_m5x5Hyc7WFNyeTi8NMt9w=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-09-30","text":"Our service by Adam today was great. He was friendly, polite and professional. I would highly recommend him!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xoR2NUZzJPSEZzUTFvMWVYRk9TRFY2ZVU1UlNYYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlhGcTg2OHFsQ1o1eXFOSDV6eU5RSXc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review! We're thrilled Adam provided great service. Your recommendation means everything to us.","date":"2025-09-30"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tRMVJrWmFYelJhTlY5MmJYWnJRbnB3ZEVRMldYYxAB","author":"Shannon Goossen","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKiwZFcY4tiHrbph_Z3v-2LpPpMI3pzpNgiEPaOXYDwuugu_rY=s120-c-rp-mo-br100","rating":5,"date":"2025-09-29","text":"Fast service set up !!! Jessie went over and above to help me    Same day Water heater installed and in between took care of minor but pesky plumbing issues","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tRMVJrWmFYelJhTlY5MmJYWnJRbnB3ZEVRMldYYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkQ1RkZaXzRaNV92bXZrQnpwdEQ2WXc%7C%7C?hl=en","owner_reply":{"text":"We are grateful for your feedback! Thrilled Jessie provided fast same day water heater installation and handled your plumbing issues.","date":"2025-09-30"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tsblZYUkNMWHAxYzJsQ1YwTXlhbkU1VTNwSFFsRRAB","author":"Joanne Gaudette","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXkGh6pSOizpcOnUgAiAwNX8acmdhn7Bzu9HzZT4xn2IRQl_Y8=s120-c-rp-mo-br100","rating":5,"date":"2025-09-29","text":"Allen Barnett was very good. He was polite and professional. He explained and showed me what he was doing and made recommendations of things for me to do. In fact, I want Allen to be my HVAC service technician. I trust him. Thank you.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsblZYUkNMWHAxYzJsQ1YwTXlhbkU1VTNwSFFsRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOklnVXRCLXp1c2lCV0MyanE5U3pHQlE%7C%7C?hl=en","owner_reply":{"text":"Thank you for trusting Allen and recognizing his professionalism. We're pleased he explained everything clearly and provided helpful recommendations.","date":"2025-09-29"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT20xemRGOVBVRlZHWkU5QlNtOTBTVUp1V0VaT1JXYxAB","author":"Mark Andrews","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVsiFedxPK2OeYfxMGw0D3FjmzmKehTFpwBp6d50WReTvTIJvglxQ=s120-c-rp-mo-br100","rating":5,"date":"2025-09-28","text":"Rafael was outstanding, extremely professional and explained everything from start to finish, highly recommend.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xemRGOVBVRlZHWkU5QlNtOTBTVUp1V0VaT1JXYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOm1zdF9PUFVGZE9BSm90SUJuWEZORWc%7C%7C?hl=en","owner_reply":{"text":"We sincerely value your feedback about Rafael's outstanding and professional service. We're thrilled he explained everything thoroughly.","date":"2025-09-29"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURHekkzNDd3RRAB","author":"Barbara Brichford","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIDe6rnn2dvMdNDGQTqFRafyQL1IYNH6vmyED5iMJpSWFx9=s120-c-rp-mo-ba2-br100","rating":1,"date":"2025-09-28","text":"Avoid this company. They tried to charge me more than $800 plus the $89 fee just to replace a toilet handle and maybe a flapper. Anyone who knows basic plumbing knows that’s a $20–30 part and a quick, simple job.\n\nTheir whole business seems built on showing up, pocketing the $89 “service fee,” and then quoting outrageous prices they know you’ll refuse. It’s a waste of time.\n\nDo yourself a favor: avoid this company.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHekkzNDd3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDGzI347wE%7C%7C?hl=en","owner_reply":{"text":"We apologize for falling short of your expectations with our pricing. Please contact us at (904) 490-7003 to discuss this experience directly.","date":"2025-09-29"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2s1dmFUaHhZVms1YUZSemNHWnBSRGxNV0dnMFNFRRAB","author":"michelle smithers","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJc_YKVIPtaUaZh3RI11mx2XRbXivzGQgYjTQt0hmn-uWTeRg=s120-c-rp-mo-br100","rating":5,"date":"2025-09-27","text":"He was wonderful, very professional very understanding he didn't gouge me price wise I will definitely use them again if I have any other issues definitely five stars","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s1dmFUaHhZVms1YUZSemNHWnBSRGxNV0dnMFNFRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOk5vaThxYVk5aFRzcGZpRDlMWGg0SEE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the five stars! We appreciate your trust in our professional service and fair pricing.","date":"2025-09-29"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2t0RU9GaG5ZbEpNV1ROM1lTMXVaamRSVWpNMmRIYxAB","author":"Rhoderick Lavender","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIgYXeDy0WX_-Pt7Ooz6hPZJgWTatHTu4kTl8fGjLdN5QX97A=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-09-27","text":"The technician Elmer was very professional, knowledgeable, courteous, informative, clean could not tell he was here. Very fast and friendly with an excellent price.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t0RU9GaG5ZbEpNV1ROM1lTMXVaamRSVWpNMmRIYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOktEOFhnYlJMWTN3YS1uZjdRUjM2dHc%7C%7C?hl=en","owner_reply":{"text":"Your positive feedback is incredibly valuable! Thrilled Elmer provided professional, knowledgeable service with excellent pricing. Thank you for choosing Fenwick Home Services!","date":"2025-09-29"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21kVE1sYzFhMFZ5WjBOMmVqUmtOMlU1Y3kxQlpGRRAB","author":"S Kelley","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUsIE58oB27AHULq-jtC5Enql1u6DBHo-cV3faIbjo04jb5YIlu=s120-c-rp-mo-br100","rating":5,"date":"2025-09-27","text":"I had a great AC maintenance check today with David Jordan, Jacksonville, FL.  He was very professional and considerate of my home as he worked.  He answered all of my questions and explained the service that he did.  Thank you to David and Fenwick for an awesome first experience with your company.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kVE1sYzFhMFZ5WjBOMmVqUmtOMlU1Y3kxQlpGRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmdTMlc1a0VyZ0N2ejRkN2U5cy1BZFE%7C%7C?hl=en","owner_reply":{"text":"We are pleased to hear David provided professional AC maintenance service. Thank you for choosing Fenwick for your first experience.","date":"2025-09-29"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT20xbVZqaFFYekpVYW5FME9YZHNNbEpWWW5ZM1RIYxAB","author":"Monique Barton","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIte38m3W9yjLKVKnK-UsgCm2BbbjvvOx28ZkEoVp2PAEH_rQ=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-09-27","text":"Reggie was friendly, respectful, quick and effective. Glad they sent him!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xbVZqaFFYekpVYW5FME9YZHNNbEpWWW5ZM1RIYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOm1mVjhQXzJUanE0OXdsMlJVYnY3THc%7C%7C?hl=en","owner_reply":{"text":"We are glad to hear Reggie was friendly, respectful, quick and effective. Thank you for your trust!","date":"2025-09-29"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pkUVRsOVBWV2d6UzNSdFYyTjZTR3B6YVVoNFJVRRAB","author":"Keith","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKIyu6mEf6hON7NyHTilkqUgwu49Ttk-f-2Y5I_QV85LFK2EQ=s120-c-rp-mo-ba5-br100","rating":5,"date":"2025-09-26","text":"Fast, friendly service by Justin.  He explained our issues and worked till all problems were resolved.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pkUVRsOVBWV2d6UzNSdFYyTjZTR3B6YVVoNFJVRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjdQTl9PVWgzS3RtV2N6SGpzaUh4RUE%7C%7C?hl=en","owner_reply":{"text":"We are elated to hear about your positive experience with Justin. Thank you for sharing your feedback.","date":"2025-07-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2kxdmEyZGpja0phYmxrdGFVdFlOWEZ6VVc1S1kyYxAB","author":"Judy","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJwWIeKXYcrPPM0OXTEeJ7j6zK21cvQ3a-P550AMVsJaB0JFA=s120-c-rp-mo-br100","rating":1,"date":"2025-09-26","text":"We had 2 toilets which had the flush and fill valves replaced with parts we had already purchased. The tech verified we purchased the correct parts but a minor adjustment was still required. The tech was here about an hour.  The cost was outrageously high and after three full business days we have stubbornly received an itemized receipt as promised.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kxdmEyZGpja0phYmxrdGFVdFlOWEZ6VVc1S1kyYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOi1va2djckJablktaUtYNXFzUW5KY2c%7C%7C?hl=en","owner_reply":{"text":"We are disappointed to hear about the high cost and missing receipt. Please contact us at (904) 490-7003 to resolve this immediately.","date":"2025-09-29"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT20xbFJuQTRZbVIzY2tReVIxUkhiRVUwVFRGS1IzYxAB","author":"Nicholas Farber","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIkEYcCzqUBAqFfroKlyrCWLRJ6DgADAJx1YPWJ8k77csWyQA=s120-c-rp-mo-br100","rating":5,"date":"2025-09-26","text":"Excellent service. Respectful, highly knowledgeable, extremely courteous.  Khan Carleton was just awesome. I definitely have a permanent plumber.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xbFJuQTRZbVIzY2tReVIxUkhiRVUwVFRGS1IzYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOm1lRnA4YmR3ckQyR1RHbEU0TTFKR3c%7C%7C?hl=en","owner_reply":{"text":"We are absolutely thrilled to hear about your excellent experience with Khan Carleton. Thank you for choosing Fenwick Home Services.","date":"2025-09-29"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xaUVEyWTBSMHQyUTBWRGFrSXlPVU01YVZSbmVsRRAB","author":"Hovey Clock","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLeKZXYi2Ulxnp4pTeETvIlI7NAn5PbRXo_EFy8q_jxVQUNXQ=s120-c-rp-mo-br100","rating":5,"date":"2025-09-26","text":"Had the pleasure of meeting Rodney (HVAC tech) today. Very knowledgeable and with a great personality to go along with it. Hands down a great tech and Waychoff’s is lucky to have someone like that on their team! Thank you for doing a great job!!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xaUVEyWTBSMHQyUTBWRGFrSXlPVU01YVZSbmVsRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlZQQ2Y0R0t2Q0VDakIyOUM5aVRnelE%7C%7C?hl=en","owner_reply":{"text":"Thank you for recognizing Rodney's expertise and great personality. We're proud to have him on our team!","date":"2025-09-26"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2taNk9WTkhVVU5CTVRSa1dGZFlSRzVzWWpoclNtYxAB","author":"Carla Loher","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIpJR-wUH-Y5WozkNYzZUNP5ZxFzswEpfhH4vYeB-VJkwKvUQ=s120-c-rp-mo-br100","rating":5,"date":"2025-09-26","text":"Kevin was my tech.  He was friendly and knowledgeable.  He did not attempt to upsell me as some AC techs do.  I mentioned my drain line and he went ahead and flushed it for me.  I appreciated his manner and expertise.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2taNk9WTkhVVU5CTVRSa1dGZFlSRzVzWWpoclNtYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkZ6OVNHUUNBMTRkWFdYRG5sYjhrSmc%7C%7C?hl=en","owner_reply":{"text":"We are ecstatic to hear Kevin provided friendly, knowledgeable service without pushy upselling. Thank you for recognizing his expertise and professionalism.","date":"2025-09-26"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pGT2NFVjVZMTlMVkZKeWJVaDVla3hFWlMxcVkwRRAB","author":"Barbara McKinley","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJKjcK2zsrUIQ9HctHvTjB5KTNG2tYO6Vne7srsuP17a4cLdg=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-09-25","text":"We were most impressed with the presentation prior to installation of our HVAC system.  The actual installation and information about performance was equally impressive.  The job was done well and the area was just as neat after completion as before they started","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pGT2NFVjVZMTlMVkZKeWJVaDVla3hFWlMxcVkwRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjFOcEV5Y19LVFJybUh5ekxEZS1qY0E%7C%7C?hl=en","owner_reply":{"text":"Thank you for your trust in our HVAC installation. We appreciate your recognition of our presentation and clean work.","date":"2025-09-26"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2s5V1RFZHpVRkJGVm5obFRVVmlVa2N0V1RadmJWRRAB","author":"Benjamin Williams","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJr6AesOm7Sm3EZZY2wh6czY-rnV13iqwK59pRbS-RiIkFReHc=s120-c-rp-mo-br100","rating":5,"date":"2025-09-25","text":"Mr. Buster is a great technician. He came out we meet and greet. Talk about the problem. He understands We shake hands.  And say i gotcha back. Case closes. Job well done 👏. Thanks man I appreciate that. Ben","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5V1RFZHpVRkJGVm5obFRVVmlVa2N0V1RadmJWRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOk9WTEdzUFBFVnhlTUViUkctWTZvbVE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review, Ben! We're thrilled Mr. Buster provided excellent service and understood your needs perfectly.","date":"2025-09-26"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2w4dFNGQnFibm8yY2pONVlsVm5NMUZmZGxOT2RYYxAB","author":"Glenn Firth","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKKCjERyqTWP0dQAhP6pSWaUHKk8lgVii6kKYeAYKe-4p9eBw=s120-c-rp-mo-br100","rating":5,"date":"2025-09-25","text":"Professional service with a smile 😃.  Straight to the point,  pipe blockage fixed promptly. Good follow up advice.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w4dFNGQnFibm8yY2pONVlsVm5NMUZmZGxOT2RYYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOl8tSFBqbno2cjN5YlVnM1FfdlNOdXc%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to share your experience, Glenn. We appreciate your recognition of our professional service and prompt resolution.","date":"2025-09-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25OYVdsZHdSRnB3YnpJeGFuZGlRMWc0UWpCaWQxRRAB","author":"Jennifer McCormick","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLkC0krY13GNsJ7s6kSArKScSvKCa6WvkSHTSIOLakC89KUtg=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-09-25","text":"The technician, Christian, was very professional and polite and answered all my questions. Greatly appreciate this company and the outstanding service","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25OYVdsZHdSRnB3YnpJeGFuZGlRMWc0UWpCaWQxRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnNaWldwRFpwbzIxandiQ1g4QjBid1E%7C%7C?hl=en","owner_reply":{"text":"We sincerely value your feedback about Christian's professional service. We appreciate you recognizing our outstanding commitment to customers.","date":"2025-09-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2s1bVJXOTFlVGt3TjE5b1ZEZGpYM1pZYzFNdFgzYxAB","author":"Craig C","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWk4pKm-Z6pSqLe1DRamzqpeTmfsx_hRnWO4U4DOwpH3qSlP-A=s120-c-rp-mo-br100","rating":5,"date":"2025-09-24","text":"The technician came in for his quarterly maintenance… he did his inspection, changed the filter cleaned the Unit , flushed the drain, He kept his work area, clean, was inconspicuous… He didn’t try and up sell me, Did what he had to do and left.  That is my expectations","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s1bVJXOTFlVGt3TjE5b1ZEZGpYM1pZYzFNdFgzYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOk5mRW91eTkwN19oVDdjX3ZYc1MtX3c%7C%7C?hl=en","owner_reply":{"text":"We are ecstatic to hear our technician met your expectations with professional quarterly maintenance and respectful service.","date":"2025-09-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xKU1NGOWFablpsZDFRMlIwbExRa1J2YVdkNGQzYxAB","author":"brumelljr","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocITTWR0oYavd024wrEYZwJgu5m6CXwdRVEwd3soTpA1knqJ-Q=s120-c-rp-mo-br100","rating":5,"date":"2025-09-24","text":"My second time using this company in an emergency situation. I called late in the evening (spoke to an human) and told them what was the problem and they had a technician out first thing in the morning. The technician Fadi Atlyari was very professional. I initially thought the problem was worse than it was and he replaced the Delta shower valve and cartridge with Moen without having to gut out my shower.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKU1NGOWFablpsZDFRMlIwbExRa1J2YVdkNGQzYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlJSSF9aZnZld1Q2R0lLQkRvaWd4d3c%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Fadi provided professional service during your emergency. Thank you for trusting us again.","date":"2025-09-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21GeExVRlBlVWxJTjNaQlJXcEROemh2VmtaaFdWRRAB","author":"Lyle Schreck","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJvKj0x7t_b_saZrnVd1Ap25WeuUzA7k_QmnUwe2q7VL2Q7gg=s120-c-rp-mo-br100","rating":5,"date":"2025-09-24","text":"Dustin arrived at home in the estimated window we were given.  He explained what needed to be done to install a EV charging station.  Quoted the price to add this system and was approved to do so.  Dustin immediately started working and completed the job in short order.  We tested the system on the EV and it worked perfectly.  Dustin is an asset to Fenwick and a pleasure to have him do a job.  Thanks again for a job well done.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21GeExVRlBlVWxJTjNaQlJXcEROemh2VmtaaFdWRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmFxLUFPeUlIN3ZBRWpDNzhvVkZhWVE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback! We're thrilled Dustin provided excellent service installing your EV charging station. Your kind words about his professionalism mean everything.","date":"2025-09-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2t4SGFuaEJOVmRZVFhKNFZFWlRaMmxLWWxwUE5XYxAB","author":"Larry Wray","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUVjpesrbfbCnVw5SLnIsIXkmLrhvGqEM_D3oEvCj8NAuKuf9w=s120-c-rp-mo-br100","rating":5,"date":"2025-09-24","text":"Dylan was very professional and conscientious in providing my HVAC service.  He was also very friendly and pleasant to be around.  I trust him providing a very competent job.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t4SGFuaEJOVmRZVFhKNFZFWlRaMmxLWWxwUE5XYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkxHanhBNVdYTXJ4VEZTZ2lKYlpPNWc%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to share your experience. Dylan's professionalism and conscientious service reflect our commitment to quality HVAC care.","date":"2025-09-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xCTWJFUXlRM0F0YjFaS1VrMWFkM0JrTFVab1IzYxAB","author":"Josh Papelbon","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLi50Lwvi7vBwEsi_2qi2HbNCVMPIQ6A2ZdTBrKYZPkgE8fdA=s120-c-rp-mo-br100","rating":5,"date":"2025-09-24","text":"Feniwick will be the only name I call moving forward. I called them on a Tuesday morning and they were able to dispatch a technician out to my home within 45 minutes. Both technicians Patrick Lowe and Tino were absolutely amazing! They assessed the situation and resolved within 1 hour and we’re super friendly!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xCTWJFUXlRM0F0YjFaS1VrMWFkM0JrTFVab1IzYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlBMbEQyQ3Atb1ZKUk1ad3BkLUZoR3c%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Patrick Lowe and Tino provided amazing service with quick response and friendly resolution!","date":"2025-09-24"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21kRE0yVnhaVVozWDBkNFh6WXhielUzY0VoWE5WRRAB","author":"robert kita","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKp58siCtJ-hnxLdeTzCLusPyNzoiGSmCovFd5rqXoxxiDq8w=s120-c-rp-mo-br100","rating":5,"date":"2025-09-23","text":"Dylan was great ,pleasant explained the results of the tune up and inspection. He is a real asset to your company!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kRE0yVnhaVVozWDBkNFh6WXhielUzY0VoWE5WRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmdDM2VxZUZ3X0d4XzYxbzU3cEhXNVE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your feedback about Dylan. We're pleased he provided excellent service and clear explanations during your tune up.","date":"2025-09-24"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2sxM2RUWkJOWEpqYm05VmJFZG1WSEpGUVd4alFsRRAB","author":"Jack Felts","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIHGS77ZFxrs6qK2-bNlnrG2bhzI1bn6JnVEv_SuOSY4czDFw=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-09-23","text":"Elmer was my technician to do a routine inspection for our A/C. He was very professional and detailed in explaining the service, finds and recommendations. Called and told me when he would be at the house and the company sent an email to tracking map on where he was to the house. Great communication and follow up on service afterwards. Highly recommended Fenwick Waychoff A/C Plumbing and Electrical for any services needed.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxM2RUWkJOWEpqYm05VmJFZG1WSEpGUVd4alFsRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOk13dTZBNXJjbm9VbEdmVHJFQWxjQlE%7C%7C?hl=en","owner_reply":{"text":"We are elated to hear about Elmer's professional service and detailed communication. Thank you for recommending Fenwick Home Services!","date":"2025-09-23"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21ocVRXbzNhemh3Tm1oc1RWRnpVME13WmtsRk0wRRAB","author":"adam broos","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIONKU2EQvCzC_HhIo_-JaKZCd2Uczn65QzLOGKCmH5uWdbtg=s120-c-rp-mo-br100","rating":5,"date":"2025-09-23","text":"My technician Ron was extremely knowledgeable, polite, and did a fantastic job taking care of my issue. It was clear that he wanted it done right and was not in a hurry just to finish. He went over and above in taking care of my issue! Highly recommend!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21ocVRXbzNhemh3Tm1oc1RWRnpVME13WmtsRk0wRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmhqTWo3azhwNmhsTVFzU0MwZklFM0E%7C%7C?hl=en","owner_reply":{"text":"We are glad to hear Ron provided knowledgeable service and went above and beyond for you!","date":"2025-09-23"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2taTGIzUXlUMkZhVlUxdlpEWlpWR1ZTTFdwTVJFRRAB","author":"Christina Pafford","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWCYqorDF7IYPDtQedpqTzof3Og2eaRfwoq-m0QP--wPfdGsbb9=s120-c-rp-mo-br100","rating":5,"date":"2025-09-22","text":"Needed to have our shower unclogged today. The technician was very courteous and had the clog fixed in no time.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2taTGIzUXlUMkZhVlUxdlpEWlpWR1ZTTFdwTVJFRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkZLb3QyT2FaVU1vZDZZVGVSLWpMREE%7C%7C?hl=en","owner_reply":{"text":"We are glad to hear our technician provided courteous service and quickly fixed your shower clog, Christina!","date":"2025-09-23"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xSNVIwcHljemxFVkdGTFEwbzNWMGxLZW1WeWVsRRAB","author":"Evelyn Eardley","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVKsr-q9jUv3yWPfo7ln_9YUDQrroZisUorUEjZTPMEoAhDijEn=s120-c-rp-mo-br100","rating":5,"date":"2025-09-22","text":"This was my Second time to use Fenwick, and I feel very confident that it is a Great Choice.  I called earlier this year for maintenance, and the service was outstanding!  This time it was a second maintenance, and I was rewarded because of my first time - no cost for maintenance the next 2 times!  Try them - the service men are courteous and knowledgeable and trustworthy!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xSNVIwcHljemxFVkdGTFEwbzNWMGxLZW1WeWVsRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlR5R0pyczlEVGFLQ0o3V0lKemVyelE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your confidence in our service. We appreciate your loyalty and trust in our courteous, knowledgeable team.","date":"2025-09-23"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNRNTZlRlFREAE","author":"Marcia Noon","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocImdwMujozACGtAyYmmwlsOe4oEAjSaDhbK9wNYEtSDKlkOJg=s120-c-rp-mo-br100","rating":5,"date":"2025-09-22","text":"Frank was great! Fixed our hot water heater quickly and price was very reasonable. While he was here he also fixed some additions plumbing issues that I had been putting off. Quick and efficient!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNRNTZlRlFREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCQ56eFQQ%7C%7C?hl=en","owner_reply":{"text":"Your positive experience with Frank's service is greatly appreciated. Thank you for choosing Fenwick Home Services.","date":"2025-03-07"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xoS01ESnZaMHBoUzFsQlFXRlBZV0pUWm1SNGNHYxAB","author":"kenneth smith","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLeKsj46qnYRxcHdAMjeEY5oxQtY-NWqeq7ukhWSrVC8QkmbA=s120-c-rp-mo-br100","rating":5,"date":"2025-09-22","text":"The tech was very polite! He explained everything he was doing! He did a great job!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xoS01ESnZaMHBoUzFsQlFXRlBZV0pUWm1SNGNHYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlhKMDJvZ0phS1lBQWFPYWJTZmR4cGc%7C%7C?hl=en","owner_reply":{"text":"We are pleased to hear our tech was polite and explained everything clearly. Thank you for recognizing his great work!","date":"2025-09-23"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2toRVFrRTVhMUUyYWtwTFJuRkhXbVZKTkhSRlMzYxAB","author":"Valerie Moore","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIxkJy0dbZ4xbZuELDzfhj8itLBpcCQjNeesY4xh-4BBKn1uA=s120-c-rp-mo-br100","rating":5,"date":"2025-09-22","text":"Rafael installed my water heater I am so happy with his work very professional and he explained everything that he was doing thank you Rafael so much","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2toRVFrRTVhMUUyYWtwTFJuRkhXbVZKTkhSRlMzYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkhEQkE5a1E2akpLRnFHWmVJNHRFS3c%7C%7C?hl=en","owner_reply":{"text":"We are utterly delighted to hear Rafael provided professional water heater installation and clear explanations. Thank you for recognizing his excellent work!","date":"2025-09-22"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25aQk1sUjJkRWRTTkZWQ2RUVlphRTlaWkcxRVYxRRAB","author":"Tuledo Franks","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWgC8TYtroq8diTOeQe04t_W_bTJiia2bmSRe1YkdZb8bhWEcDpUA=s120-c-rp-mo-br100","rating":5,"date":"2025-09-21","text":"My technician, Rodney, was very professional and kind. He respected my time and space. I would highly recommend this company.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aQk1sUjJkRWRTTkZWQ2RUVlphRTlaWkcxRVYxRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnZBMlR2dEdSNFVCdTVZaE9ZZG1EV1E%7C%7C?hl=en","owner_reply":{"text":"We are utterly delighted to hear about Rodney's professional and respectful service. Thank you for recommending Fenwick Home Services.","date":"2025-09-22"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25oa2NITktaVFZvZVcxbVQxRk5SSEZKUkhFMlJIYxAB","author":"chris norse","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLsH14LvyLi4CpKxPj0Fzh02zaoEp18C1qbouV49c5QvHrecw=s120-c-rp-mo-br100","rating":5,"date":"2025-09-20","text":"My technician Christian Sharpe was fantastic.  He was very knowledgeable, respectful and had me repaired in 45 minutes or less. I would recommend this guy for reliable friendly service","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25oa2NITktaVFZvZVcxbVQxRk5SSEZKUkhFMlJIYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnhkcHNKZTVoeW1mT1FNRHFJRHE2RHc%7C%7C?hl=en","owner_reply":{"text":"We are utterly delighted to hear Christian Sharpe provided knowledgeable, respectful service and completed your repair quickly!","date":"2025-09-22"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2psVFJXVnlWekZrVkc5a01XSk1TMmszWDBKdFpVRRAB","author":"Rose Butler","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJeI8g-W1j2PrbB1INRoTsEcoLFpX7PeR4oIFQNCVWMwjyQTg=s120-c-rp-mo-br100","rating":5,"date":"2025-09-19","text":"My experience was excellent, my technician Kenny was very professional and explained everything in detail in a way that I understood he was also polite and very careful not to harm my home","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psVFJXVnlWekZrVkc5a01XSk1TMmszWDBKdFpVRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjlTRWVyVzFkVG9kMWJMS2k3X0JtZUE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback! We're thrilled Kenny provided excellent, professional service and explained everything clearly while protecting your home.","date":"2025-09-22"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21nek9WbFlXbU5oYURWS1ZYVktXbTFuWVVGRWMzYxAB","author":"Jan Bruneske","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK2JnJO5gUFl-ppCsfdnUrrM7hxRd4brECf_SgtVOZ-pdMm2g=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-09-19","text":"Ron Ayers, plumber with Fenwick, is a really nice guy. Knows his field and helped me understand more about the water heater hookups.\nAnd I appreciate the scheduler (Kathryn) who was as efficient as she was professional in helping to get same day service.\nThank you all.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21nek9WbFlXbU5oYURWS1ZYVktXbTFuWVVGRWMzYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmgzOVlYWmNhaDVKVXVKWm1nYUFEc3c%7C%7C?hl=en","owner_reply":{"text":"Your positive feedback means everything to us. Ron and Kathryn will be thrilled to hear your kind words about their expertise and professionalism.","date":"2025-09-19"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT200eWIyVmlZWGRQZG1aVFRHTmxlRFZFU20wek4zYxAB","author":"Diane Ellsworth","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWVXH1vSBP2yDSReiDrnCbS_vtEFzHTTpIYTMs8sl4UXL9m2DQ=s120-c-rp-mo-br100","rating":5,"date":"2025-09-18","text":"Dan was great. He gave me several options and price points to fix the problem and his unbiased opinion on what would be best for our situation. This resulted in me saving money and not doing more than necessary to fix the problem. I highly recommend Fenwick Home Services.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT200eWIyVmlZWGRQZG1aVFRHTmxlRFZFU20wek4zYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOm4yb2ViYXdPdmZTTGNleDVESm0zN3c%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience with Dan. We're glad he provided helpful options and saved you money.","date":"2025-09-18"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xCbVRFRTBXR3BYVEZWR1VVMW5TRloyTjFWVU5GRRAB","author":"Mike Alfred","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJu0zbon5zy1Gr87D5q1ldQXROU0uNVkOma0dIoUz1vHxkZ6w=s120-c-rp-mo-br100","rating":5,"date":"2025-09-17","text":"Larry was great and very informative. He let us know exactly what the issue was, the fix for it and the cost and time it was going to require. He was accurate on all account along with very professional. Thank you!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xCbVRFRTBXR3BYVEZWR1VVMW5TRloyTjFWVU5GRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlBmTEE0WGpXTFVGUU1nSFZ2N1VUNFE%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to share your feedback, Mike. We're pleased Larry was informative, professional, and accurate with the solution.","date":"2025-09-17"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pCMGVFczVSVlpIUWpFNU1XWlZaRFJ3VlVSNVEyYxAB","author":"Grant Dawson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXPQmsxxNGzEIZn3kPEHeeGnYl5DigxQc3MxxQokPAdOxdzy17T=s120-c-rp-mo-br100","rating":5,"date":"2025-09-17","text":"July 2025\nElectrician Justin installed a ceiling fan and wired 4 recessed ceiling light fixtures. Being very thoughtfully thorough, his work was performed with celerity, alacrity and utmost professionalism, skill and consideration!\n***\nSeptember 2025\nElectrician Justin was again called to perform another phase of wiring another 8 recessed ceiling lights. As before, his professionalism and personal congeniality are deeply & genuinely appreciated.  In a world inundated with mediocrity, as if it is normal, being able to experience excellence in such a robust and reliable way is inspiring.\nAs our home renovation progresses, room by room, plan to call on Justin each time we need  an electrician.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pCMGVFczVSVlpIUWpFNU1XWlZaRFJ3VlVSNVEyYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjB0eEs5RVZHQjE5MWZVZDRwVUR5Q2c%7C%7C?hl=en","owner_reply":{"text":"We deeply respect your trust in Justin's excellence. His professionalism and skill inspire us too. Thank you for choosing Fenwick Home Services.","date":"2025-07-31"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21WR2VUaHZha3RUTVdaTmEyVkpTVk5GZGtoQ09WRRAB","author":"Michelle Conner","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUrcw7fiHVWq4yiUtXuZfcZ0sytvyn2aZxn9C0cso-e17_XXCPW=s120-c-rp-mo-br100","rating":2,"date":"2025-09-17","text":"Two Plummers showed up an hour after I requested the on-line service, which was wonderful!! The reason for only 2 stars is bc HONESTLY is a HUGE factor when I give a company repeated business. The young men that showed up were pleasant, worked hard,  and did complete the  job. I always double check the work completed. So after they left, I found the outside sewer pipe had a big chip leaving it in exposed to weather and air. I believe the workers were looking for a tip or didn’t want to disappoint the company. If companies would base raises or bonuses on customer surveys and cut out tips, they would have more repeating business. The company should provide shoe covers or workers should always take their shoes off without me telling them. Also, one of the guys carried his dirty, wet, work gloves into my house and shook them as he walked around in my bathroom. YES, I did find feces on my cabinet. No joke!! I went back and bleached my entire bathroom after they left!\nThe next day the same Plummer came back, fixed the broken pipe and apologized. I know accidents happen and I any very thankful for his help.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WR2VUaHZha3RUTVdaTmEyVkpTVk5GZGtoQ09WRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmVGeThvaktTMWZNa2VJSVNFdkhCOVE%7C%7C?hl=en","owner_reply":{"text":"We apologize for the experience, we are very happy we could come back and resolve this. If you need anything else please let us know.","date":"2025-09-22"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21oMWJtcFpObWxLUm0xelNqaENaWE5DWTBWcWExRRAB","author":"Peggy Ploetner","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIwfv-ah8xy6_Fyovm0fUg0ChPoQ8aZ917GaDWa91zUr-jS7Q=s120-c-rp-mo-br100","rating":4,"date":"2025-09-16","text":"Technician was fantastic.  Issue was the appointment was scheduled on 9/12, for 9/16, 2-6pm.  A technician was sent on 9/13 (Sat).  Called on 9/16 to confirm appointment, was told it was cancelled.  Transferred to Electric Dept; they were able to deliver on appointment on 9/16.  Please TRAIN your customer technician schedulers to check appointment times.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21oMWJtcFpObWxLUm0xelNqaENaWE5DWTBWcWExRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmh1bmpZNmlKRm1zSjhCZXNCY0Vqa1E%7C%7C?hl=en","owner_reply":{"text":"Your positive feedback about our technician means a lot. We apologize for the scheduling confusion and appreciate your patience with our team.","date":"2025-09-17"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25oVU1UUjJhRnBUWVVrellYRmxZMHhrTTFWV1YyYxAB","author":"Rejean Paquet","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVIDshmvgFIp4STj8XcifvjRBa1ShJUPDJ-JFdI5gvE1vZPjcw=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-09-16","text":"Fenwick technician texted me before coming to my house. He spent an hour running tests and cleaning my hvac, this was for my 6 month maintenance. He emailed me a detailed report of what was done, all measurements, many photos, etc","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25oVU1UUjJhRnBUWVVrellYRmxZMHhrTTFWV1YyYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnhUMTR2aFpTYUkzYXFlY0xkM1VWV2c%7C%7C?hl=en","owner_reply":{"text":"Your review is appreciated. We're glad our technician provided thorough maintenance service and detailed reporting for your HVAC system.","date":"2025-09-17"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2paQmFXUmxSM1F3VEdsTGMyeDJXVWxMZWtaMFFrRRAB","author":"Brian Williard","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXov4GAStr9oMoa6Rbe-FoqwwyuwbPHzD1cyJ7srjw8J6a3Mznv=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-09-16","text":"Annual service completed by Jesus, he did an excellent job. Exceeded expectations, courteous, professional\nWould recommend","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paQmFXUmxSM1F3VEdsTGMyeDJXVWxMZWtaMFFrRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjZBaWRlR3QwTGlLc2x2WUlLekZ0QkE%7C%7C?hl=en","owner_reply":{"text":"We are elated to hear Jesus exceeded expectations with your annual service. Professional, courteous service matters to us.","date":"2025-09-17"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21KNVZHVkRjWEZvVjJZeGJFeEdaakZxZDFoVE1VRRAB","author":"Stephen Buckley","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLjPxgfzC2Z_P_kjbjlonOLP0pzkcEOuR7yVojdKLFZ6xFrHw=s120-c-rp-mo-br100","rating":5,"date":"2025-09-15","text":"Jomar was amazing. He was on the other side of town but got to us within hours of me placing a service call. He was kind, knowledgeable and very professional! He took his time assessing the situation and explained our options thoroughly and clearly. He followed up with a text and email after his call was closed. Great service from a local company. Couldn’t as for much more!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KNVZHVkRjWEZvVjJZeGJFeEdaakZxZDFoVE1VRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmJ5VGVDcXFoV2YxbExGZjFqd1hTMUE%7C%7C?hl=en","owner_reply":{"text":"We deeply cherish your feedback, Stephen! Thrilled Jomar provided amazing service with such professionalism and clear communication. Thank you for choosing us!","date":"2025-09-16"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25wQmVsZG5XbXhpUnpoUE1pMU9TRlEyYm5kaVpXYxAB","author":"Lori Thompson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL5fAxKraabE_4wGvpQAX_bszHbhRgZLaf8BUqcsEqXmyiqbg=s120-c-rp-mo-br100","rating":5,"date":"2025-09-15","text":"Allen Barnett is a very nice young man. Proficient in  services. Knowledgeable, professional and courteous. I was treated like a person and not an account .","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25wQmVsZG5XbXhpUnpoUE1pMU9TRlEyYm5kaVpXYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnpBeldnWmxiRzhPMi1OSFQ2bndiZWc%7C%7C?hl=en","owner_reply":{"text":"We are absolutely thrilled to hear Allen provided knowledgeable, professional service. Thank you for recognizing his courteous approach and expertise.","date":"2025-09-16"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xaMFlXRnpaSFZhVG1GWWNFZDNSVGRoY0dJMU1VRRAB","author":"melinappel","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIDeDCVuvW3lbzDzkHOGMwffHQcWNi9F4s0fayGqOLQKGhxGw=s120-c-rp-mo-br100","rating":5,"date":"2025-09-15","text":"Steve is always wonderful and very knowledgeable and I feel very confident for the effort he puts in to the visit.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xaMFlXRnpaSFZhVG1GWWNFZDNSVGRoY0dJMU1VRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlZ0YWFzZHVaTmFYcEd3RTdhcGI1MUE%7C%7C?hl=en","owner_reply":{"text":"We are elated to hear about Steve's wonderful service! Your confidence in his knowledgeable effort means everything to us.","date":"2025-09-16"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xJeWNYcE5Xa2M0WWpFeVVGYzNPRzFKYkVwNFVsRRAB","author":"Ron Stanley","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVkmBft7rKYGw3O7ZT6jQnPrs5NRoictbKMT2sMF6hOpCrHL7PFgg=s120-c-rp-mo-br100","rating":5,"date":"2025-09-14","text":"We have used Fenwick for many years and would not call any one else for our plumbing needs.  They are outstanding, professional, reliable and competent.  It is easy to rate them with 5 stars!!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xJeWNYcE5Xa2M0WWpFeVVGYzNPRzFKYkVwNFVsRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlIycXpNWkc4YjEyUFc3OG1JbEp4UlE%7C%7C?hl=en","owner_reply":{"text":"We greatly appreciate your loyalty and kind words. Thank you for choosing Fenwick Home Services for your plumbing needs.","date":"2025-09-15"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25KS2JXVlVkWHA2YzJSUWNtcG5kMWRrUm5kUGNHYxAB","author":"a Coslow","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJeHyYZhBPl39cHjClsu2z4fRIl_UBLctkgCKbH58aOVYrRkA=s120-c-rp-mo-br100","rating":5,"date":"2025-09-14","text":"Steve is an expert in water heater instalation . He and I went over the pros and cons of the different companies and systems. After the installation of the Bradford White heater, he was able to tweak the system for full hotness for my wife's hot bath.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25KS2JXVlVkWHA2YzJSUWNtcG5kMWRrUm5kUGNHYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnJKbWVUdXp6c2RQcmpnd1dkRndPcGc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback about Steve's expert water heater installation and system optimization for perfect temperature.","date":"2025-09-15"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2toV1ZVVnhVazFCZWxoWkxWRnVVMjVtT1dGd2FXYxAB","author":"Lance Lahay","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXNKzHGC1B_qdoQn6kY0KXNcN6byPpLm8kIkgaFQq0U__2tL7Y5=s120-c-rp-mo-br100","rating":5,"date":"2025-09-14","text":"Booked online after hours. Came on a Saturday. Called and was able to there early. Diagnostic was quick. Excellent.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2toV1ZVVnhVazFCZWxoWkxWRnVVMjVtT1dGd2FXYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkhWVUVxUk1BelhZLVFuU25mOWFwaWc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review, Lance! We're thrilled our online booking, Saturday service, and quick diagnostic exceeded your expectations.","date":"2025-09-15"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2t0YWQycEtNRkZxU2pNNGVGTnhZWGxpT0ZreU4xRRAB","author":"Brian Blauch","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVqeHOr6_x4BiyT972QOsKl6wxdAGoCl-ppok1th7rCqPXN56Y=s120-c-rp-mo-br100","rating":5,"date":"2025-09-14","text":"We called on a Friday evening hoping to get an appointment in the coming days. Rafael was in the area and showed up within 45 minutes. He was extremely professional, quickly identified the issue, and provided several options to remedy it. He took the time to explain each step and ensured we had everything we needed before leaving. Very pleased with his knowledge and the entire interaction.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t0YWQycEtNRkZxU2pNNGVGTnhZWGxpT0ZreU4xRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOktad2pKMFFqSjM4eFNxYXliOFkyN1E%7C%7C?hl=en","owner_reply":{"text":"We are utterly delighted to hear about Rafael's quick response and professional service. Thank you for recognizing his expertise and thorough explanations.","date":"2025-09-15"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tsbFZEbHFVSFJ3ZDNKd1RsbFpNR294TVdrM1dFRRAB","author":"JerSueSiSo","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJXcKLR2EMDGQWclu4RNt-i5lM5MtEuV4KW7PZ94J66-ievSA=s120-c-rp-mo-br100","rating":5,"date":"2025-09-13","text":"David was respectful, knowledgeable, and thorough. He was a great example of thoughtful customer service. Way to go Fenwick!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsbFZEbHFVSFJ3ZDNKd1RsbFpNR294TVdrM1dFRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkllVDlqUHRwd3JwTllZMGoxMWk3WEE%7C%7C?hl=en","owner_reply":{"text":"Thanks for recognizing David's respectful, knowledgeable, and thorough service. We appreciate your thoughtful feedback about our customer service!","date":"2025-09-15"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21sUGRrbGZSVVpQZEV0RlNTMXJPVzV3UWpZMGRWRRAB","author":"Michael Holliday","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWJ-BDoIFPij3L1VugCldQMGy1Ctl9yTqdfgLvJy4KpXYTCpIUW=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-09-13","text":"Matthew, did an excellent job explaining all there was to explain on my A/C unit. I felt pretty good about the condition of my unit once he completed his task. Thank you Matthew for a job well done.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21sUGRrbGZSVVpQZEV0RlNTMXJPVzV3UWpZMGRWRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmlPdklfRUZPdEtFSS1rOW5wQjY0dVE%7C%7C?hl=en","owner_reply":{"text":"We are ecstatic to hear Matthew provided excellent service and clear explanations about your A/C unit condition.","date":"2025-09-15"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xOU1pYWjZVVkl4VWxOcFVqTmhOelJmYTFWa2FuYxAB","author":"Diane Warren","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJQbAzIbbcv19b6fsY61YZhhc7g_zc2Cth2jdnLjX6fr2qcwg=s120-c-rp-mo-br100","rating":5,"date":"2025-09-13","text":"Lost AC on a Friday and it was over 80 degrees, Fenwick sent out a repair specialist asap! He was very professional and explained everything. Had my AC working within an hour of having called! Very satisfied!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xOU1pYWjZVVkl4VWxOcFVqTmhOelJmYTFWa2FuYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlNSZXZ6UVIxUlNpUjNhNzRfa1Vkanc%7C%7C?hl=en","owner_reply":{"text":"We are thrilled to hear our specialist restored your AC quickly on that hot Friday! Professional service matters.","date":"2025-09-15"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21WMmNHSkhSVFF4Y1dKeVJUWkdTbWxCUW5wbk9IYxAB","author":"Bj McMullen","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWEKr2ebal45Z3jNqWVTBYJwzymBMbilGqNV087qPIQldOv-rgp=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-09-11","text":"Henry was able to explain what done of my switches are for and he was able to put in a new light that won't suffer from condensation and blow out my fuses again","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WMmNHSkhSVFF4Y1dKeVJUWkdTbWxCUW5wbk9IYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmV2cGJHRTQxcWJyRTZGSmlBQnpnOHc%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your positive experience with Henry! We're delighted he explained your switches and resolved the condensation issue.","date":"2025-09-12"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2t4aE9WVlJYMGhUWkhjNGVEVlRNSEZ3U1hwMmVYYxAB","author":"Judy Steinmeyer","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXDzqAFwHrcPlnq3vKHSbBDq4ybVGvp_Hien2OsajqtJG-xXkI=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-09-10","text":"We had our pre winter HVAC service yesterday.  Excellent as always. Fair pricing, great service plans, the technician (Jesus) was polite and took time to explain everything to us.  Thanks!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t4aE9WVlJYMGhUWkhjNGVEVlRNSEZ3U1hwMmVYYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkxhOVVRX0hTZHc4eDVTMHFwSXp2eXc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback about Jesus and our pre-winter HVAC service. We appreciate your trust in us.","date":"2025-09-12"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2s4ek9IRlJkVE5XWm5wc01XaHFOVTl3Wm5BNWVrRRAB","author":"john rasmussen","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIBMf_hXz2p7TSBRqjSeLVT2Af0w2HdPeZNuLsfuDmhN77GjA=s120-c-rp-mo-br100","rating":5,"date":"2025-09-09","text":"Bryant did great work was very thorough. Feel comfortable. My system will work well for the next year.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s4ek9IRlJkVE5XWm5wc01XaHFOVTl3Wm5BNWVrRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOk8zOHFRdTNWZnpsMWhqNU9wZnA5ekE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review. We're glad Bryant provided thorough work and you feel comfortable with your system.","date":"2025-09-12"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25WcWJHVjVia280U1ROMFdYWkNYMDVLWWxkWFJtYxAB","author":"Tom Bledsoe","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKNljhZLFNNTeMZQISElL8wrEbA5XRiQfGA7DBZJ6VWm_8pGQ=s120-c-rp-mo-br100","rating":5,"date":"2025-09-09","text":"Once again, the tech you sent did a phenomenal job. We are very pleased with the high level of professionalism and service we received. Larry as always is the Man!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25WcWJHVjVia280U1ROMFdYWkNYMDVLWWxkWFJtYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnVqbGV5bko4STN0WXZCX05KYldXRmc%7C%7C?hl=en","owner_reply":{"text":"We are grateful for your continued trust! Larry and our team appreciate your recognition of their professionalism.","date":"2025-07-09"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tkeFFVaGtURlZNYW1wRWRXWlRPSGxRU1c1RmNrRRAB","author":"Stephen Groner","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVys6rad7WNesQ9I40-UnMvnAAV9flcoT0A6dMJmX3hhr8uzhs=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-09-08","text":"Ben did an absolutely great job of diagnosing my A/C issue. He was very professional and personable. I would highly recommend Fenwick Home Services.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tkeFFVaGtURlZNYW1wRWRXWlRPSGxRU1c1RmNrRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkdxQUhkTFVMampEdWZTOHlQSW5FckE%7C%7C?hl=en","owner_reply":{"text":"We are excited to hear Ben provided professional service diagnosing your A/C issue. Thank you for recommending Fenwick Home Services.","date":"2025-09-09"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tjM1drNUhkRVZSYUZCSFh6VkRSa1JaUmpWZk1sRRAB","author":"Kearston Dunn","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKdGwyVS_LaXRHEvvw6ELQI2TBGJRpqOM4tiaQBcJCMHAGztA=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-09-08","text":"I was referred to Fenwick Home Services by my mother, who had worked with Allen Barnett in the past. This morning my air conditioner went out, and when I called, Allen wasn’t available but I was connected with Ryan instead. Ryan was amazing, he worked quickly, effectively, and very efficiently to get everything back up and running. I’m so glad my mom had such a great experience and referred me, because now I’ve found my go to company as well. I’ll definitely be keeping their number on hand for all future maintenance needs. Highly recommend!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tjM1drNUhkRVZSYUZCSFh6VkRSa1JaUmpWZk1sRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkc3Wk5HdEVRaFBHXzVDRkRZRjVfMlE%7C%7C?hl=en","owner_reply":{"text":"We are happy to hear Ryan provided amazing service! Thank you for trusting us and becoming our go-to company.","date":"2025-09-08"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pJNFRtVnVWREIxTjFWVGJERlVTM1ZmTVZaa1VGRRAB","author":"Jay Cee Taylor","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV-e9PGdOmA7CEarg5jZu9lACbRxszBaC47izohr_6mK-0K3ft9=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-09-08","text":"Tech was super nice and to the point. He answered all my questions, even ones not pertaining to the job at hand. Simple installation on a garage wall on the opposite side of where the kitchen fridge is located. Just wanted an extra filtering system to the refrigerator water line. Super happy, very clean ice now!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pJNFRtVnVWREIxTjFWVGJERlVTM1ZmTVZaa1VGRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjI4TmVuVDB1N1VTbDFUS3VfMVZkUFE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your positive experience! Happy our tech provided excellent service and your filtering system works perfectly.","date":"2025-09-08"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2s0NE9XaEdUa1ZaU1Y5bmFuWm9jMFJhTVROM2JHYxAB","author":"teresa walizer","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXJ4xqHMNsSAumyfAQt_GFvnlOU6aySXn2sTd-iCIs790aAY3k=s120-c-rp-mo-br100","rating":5,"date":"2025-09-06","text":"The technician was polite and informative.  Everything was clean when he left. And it didn't cost me an arm and a leg.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s0NE9XaEdUa1ZaU1Y5bmFuWm9jMFJhTVROM2JHYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOk44OWhGTkVZSV9nanZoc0RaMTN3bGc%7C%7C?hl=en","owner_reply":{"text":"Your positive feedback means everything! Thank you for recognizing our technician's professionalism and fair pricing.","date":"2025-09-08"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xKVlFrRlplWFpuVlZNNFFtTlBTMFl6TTI0MlkyYxAB","author":"Richard Weaver","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLkqk_G55_pxtaFgNiI5_GORd5CF3LXOlppNta9radS2-NMkQ=s120-c-rp-mo-br100","rating":5,"date":"2025-09-06","text":"Travelle did an excellent job of diagnosing our air conditioner issue.  Instead of just cleaning the line. He cleaned the pan where the clog was starting.  He is exceptional.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKVlFrRlplWFpuVlZNNFFtTlBTMFl6TTI0MlkyYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlJVQkFZeXZnVVM4QmNPS0YzM242Y2c%7C%7C?hl=en","owner_reply":{"text":"We greatly appreciate your positive feedback on Travelle's exceptional service. Thank you for sharing your experience with us.","date":"2025-07-07"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xsaU9VbDBRMjFTWTJSb1pUbE1XbXQxWTIxeVpHYxAB","author":"Pragnesh Parikh","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKuai4xj-3e2O7yfT2zqCl7Ir4TtVyPK7dnhxPXhCBfWItS_A=s120-c-rp-mo-br100","rating":5,"date":"2025-09-06","text":"Christian Sharp from Fenwick went above and beyond in his efforts to diagnose the problem with our AC unit. He took his time and employed a variety of troubleshooting techniques to find the source of our problem. I was impressed by his courtesy, professionalism, patience, and ingenuity. When others threw up their hands and gave up, Christian was dedicated to helping us. We would definitely work with him again for our AC repair.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xsaU9VbDBRMjFTWTJSb1pUbE1XbXQxWTIxeVpHYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlliOUl0Q21SY2RoZTlMWmt1Y21yZGc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback about Christian's dedication and professionalism. We're thrilled he found the solution when others couldn't.","date":"2025-09-08"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tkV1NHazJUalJpVEhkYU1WQkpiVnBUUzE5bmEwRRAB","author":"Donna Gibner","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX_ZDy9VHcECgK2qo4zSMRt0H9UT2WCFSuAV_-8wXea_vDK0r4X=s120-c-rp-mo-br100","rating":5,"date":"2025-09-05","text":"Fenwick/Waychoff/Air McCall has been my go to for over 15 yrs!!  They are by far the most professional and reliable HVAC co!!  David is an amazing tech!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tkV1NHazJUalJpVEhkYU1WQkpiVnBUUzE5bmEwRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkdWSGk2TjRiTHdaMVBJbVpTS19na0E%7C%7C?hl=en","owner_reply":{"text":"We are thrilled to hear about your 15-year loyalty! Thank you for recognizing our professionalism and David's amazing work.","date":"2025-09-08"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2s5VlFtSkVlRWwyYTBSSldrWnVXREJLWldOR00yYxAB","author":"Ivy Nunez Crisp","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWfdDC4KolPByMdrLj9pFyQT8U-1xntstUd_IfkP-tUXQo-ZO8X=s120-c-rp-mo-br100","rating":5,"date":"2025-09-05","text":"Wesley Atkins was great, he was very knowledgeable and explained everything with detailed. We just had our original Ac people come out last week and that fee was more expensive so I will continue to use\nWaychoff. I will recommend him if anyone is looking for AC service.Wesley was good at his job and I’m very happy with the results, he also has very clean while working in my home, I did not have to clean up after him, which is a good thing. Thank you Wesley Atkins","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5VlFtSkVlRWwyYTBSSldrWnVXREJLWldOR00yYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOk9VQmJEeEl2a0RJWkZuWDBKZWNGM2c%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to share your experience with Wesley. We're grateful you'll recommend our services.","date":"2025-09-08"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xOTVl6bFNaakJVZFRBeE5IQnNTbTlrWjJGbU9VRRAB","author":"Chad Dixon","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKSCe8kjSyXN5jb0VM25b-MGMN0shcswSpq0TCVx4pHmlBeZQ=s120-c-rp-mo-br100","rating":5,"date":"2025-09-05","text":"Tavelle was great. Very courteous, knowledgeable, and mindful of our home. He was very professional. Hope he remains our technician.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xOTVl6bFNaakJVZFRBeE5IQnNTbTlrWjJGbU9VRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlNMYzlSZjBUdTAxNHBsSm9kZ2FmOUE%7C%7C?hl=en","owner_reply":{"text":"Thank you immensely for the kind words about Tavelle. We're thrilled he provided professional, knowledgeable service while respecting your home.","date":"2025-09-08"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pWc1UwaHpSak15VkdKWllscEdPRzVxVkdkelNYYxAB","author":"Cy Re","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLAdxnddEJaphkzKJuZHQDm3WTtxd_bXGdVVo0to7kHITGzpA=s120-c-rp-mo-br100","rating":5,"date":"2025-09-05","text":"The Fenwick Company was a very good company to deal with.  I placed a text message around 3:30am expecting I would go in to a line of calls to be retrieved later that morning.  Within 15 minutes I received a tel call from a very pleasant lady who took all of the information and she assured me that someone would contact me that day.  The rep sent a message that morning that he was en route. At around 8am the rep was at our door.  He fixed the problem and we are pleased with the service and workmanship. Based on our experience, we highly recommend this professional, reasonable company.\nC & M Reese\nSt Augustine, Fl","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pWc1UwaHpSak15VkdKWllscEdPRzVxVkdkelNYYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjVsU0hzRjMyVGJZYlpGOG5qVGdzSXc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review! We're thrilled our team provided excellent 3:30am response and professional service. Your recommendation means everything.","date":"2025-09-05"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xKNGNETXhSM2wyV1haR1JYcFpTell6TmpOVVptYxAB","author":"Christina Nor","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXDmacLE7Jz_IYm3FmPmW9Qlrg0qqH3Lwz1s9dPuIK1IezolOZGNw=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-09-05","text":"Technician Lhomar is a dedicated, detail-oriented technician who gets the job done without rushing. He's a high-caliber professional with expertise in his field, a rare find these days. I recommend him without hesitation. Thanks CNA","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKNGNETXhSM2wyV1haR1JYcFpTell6TmpOVVptYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlJ4cDMxR3l2WXZGRXpZSzYzNjNUZmc%7C%7C?hl=en","owner_reply":{"text":"We are honored to hear about Lhomar's dedicated, detail-oriented service. His high-caliber professionalism makes all the difference.","date":"2025-09-05"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21odFgwRmlWR0UxVUZkTGVqRktlR3RPTFdNMGJtYxAB","author":"Garth Garrick","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVfXZNlDlPOjVNL07Pf1TM1ZYBpJM6tuL7tIskVRJe4EALOpOw=s120-c-rp-mo-br100","rating":5,"date":"2025-09-05","text":"The technician very professional and extremely professional. He went above and beyond to make sure the issue resolved. He arrived within the time arrival time which was important. If I had an issue again I would have no objections to have him back. Thanks again","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21odFgwRmlWR0UxVUZkTGVqRktlR3RPTFdNMGJtYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmhtX0FiVGE1UFdLejFKeGtOLWM0bmc%7C%7C?hl=en","owner_reply":{"text":"We deeply cherish your feedback about our technician's professionalism and timely service. Thank you for trusting Fenwick Home Services.","date":"2025-09-05"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2twRWEyOVRWR00zYldSelZtTk1RV0p4WjJsd1FtYxAB","author":"Cheryl Peters","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJiH0NXuUblE5JA6jA2gHWYBPskdGX_SuSKSOVAg-dAxzvHPg=s120-c-rp-mo-br100","rating":5,"date":"2025-09-05","text":"Our technician was very friendly and knowledgeable.  He communicated with us through each step. He was very good!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2twRWEyOVRWR00zYldSelZtTk1RV0p4WjJsd1FtYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkpEa29TVGM3bWRzVmNMQWJxZ2lwQmc%7C%7C?hl=en","owner_reply":{"text":"Thanks for the kind words about our technician's friendly service and clear communication throughout the process.","date":"2025-09-05"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25SS1kyMWpkbFp5YTNaS01WWlpNM3BxTURsbFRGRRAB","author":"Sharon Smith Patterson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLB_CZIVBptBrJfmqyoGyrVjGU3HtbmXYykJt0s9OxpqUWdzQ=s120-c-rp-mo-br100","rating":5,"date":"2025-09-04","text":"Prompt and efficient service from Ron Ayers!  He installed two toilets with professionalism and care.  He was very honest about needed repairs and gave me fair, reliable options.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25SS1kyMWpkbFp5YTNaS01WWlpNM3BxTURsbFRGRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnRKY21jdlZya3ZKMVZZM3pqMDllTFE%7C%7C?hl=en","owner_reply":{"text":"We greatly appreciate your feedback! Ron's professionalism and honest approach make us proud. Thank you for trusting us with your project.","date":"2025-09-04"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21GZlUxOW5WVWhwWVhwaWFsZzBWbW96ZDNob1NXYxAB","author":"Luis Vargas","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKYbFuh_0MKNw2LG-wHOu1_D0ROU_9TPBE2_Q1n6xPnfnGhiw=s120-c-rp-mo-ba3-br100","rating":1,"date":"2025-09-04","text":"This company and its workers are horrible. This morning, (6:45am) a truck from this company was traveling at 80 mph on Highway 295 and Old St. Augustine. Are these the kind of people we want around us when we're driving? Why don't they have GPS with speed limiters? If you're not honest while driving, you're not honest when you're doing your job!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21GZlUxOW5WVWhwWVhwaWFsZzBWbW96ZDNob1NXYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmFfU19nVUhpYXpialg0Vmozd3hoSWc%7C%7C?hl=en","owner_reply":{"text":"We apologize for any inconvenience. This driving behavior is unacceptable. Please contact us at (904) 490-7003 to discuss this serious matter.","date":"2025-09-05"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21kR1VuWmFaR3czUWxOQ05IcDRhbUZQUmpWMmNXYxAB","author":"Shayla Goodstein","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWjqP6zoylY9ZS_bzbWaNGIwv8yQU9J3fyHG5bOpZhWUlffNbMjUg=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-09-04","text":"Had a great experience with Fenwick Plumbing today. Our technician Ron was very professional and super helpful. He explained everything as he was working, and shared some general maintenance tips that will help us prevent simple issues in the future.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kR1VuWmFaR3czUWxOQ05IcDRhbUZQUmpWMmNXYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmdGUnZaZGw3QlNCNHp4amFPRjV2cWc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review. We're delighted Ron provided professional service and helpful maintenance tips for your plumbing needs.","date":"2025-09-04"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21WRFUwbEhOMlpwYkZWbFRXWlBVeTFDTW1Gd1QwRRAB","author":"Carol Thurman","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUqpVz_MJ6ooye04F65ZMjm2yM8UvsrUT9bxc7VBAvZPLabweIoww=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-09-03","text":"Fenwick Electric is an honest company. They will not give you a laundry list of drummed up issues. The technician (Dustin) we dealt with was knowledgeable and honest. We called Fenwick for a second opinion and are we ever glad we did. This company, unlike others, is honest. I highly recommend Fenwick Electric.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WRFUwbEhOMlpwYkZWbFRXWlBVeTFDTW1Gd1QwRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmVDU0lHN2ZpbFVlTWZPUy1CMmFwT0E%7C%7C?hl=en","owner_reply":{"text":"Thanks for highlighting Dustin's honesty and expertise. We're thrilled you chose us for a second opinion and found value in our transparent approach.","date":"2025-09-04"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2toM1pVRnBkVzFTV0hOTVRtOUNRbmhhTnpsdlVGRRAB","author":"Peggy Lewis","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKRN25WnVOPyqOHqFl9DbOelNgXnkxPXofX0GwO5FP4Y3nBPA=s120-c-rp-mo-br100","rating":5,"date":"2025-09-03","text":"David was a fantastic technician. He was polite and friendly and explained all that he did to the system when  his examination was completed.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2toM1pVRnBkVzFTV0hOTVRtOUNRbmhhTnpsdlVGRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkh3ZUFpdW1SWHNMTm9CQnhaNzlvUFE%7C%7C?hl=en","owner_reply":{"text":"We deeply cherish your feedback about David's fantastic service. His polite, friendly approach and clear explanations reflect our commitment to excellence.","date":"2025-09-04"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xnd0xVdExRbVU1YUZGS0xVOTRhbFpsU214b1psRRAB","author":"Narasimha Rao Aregadda","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVFi9DLdKTCo6TpoTtD9-Q7R2kM3O0MoNU1QvLi5UAYgJBhU68=s120-c-rp-mo-ba2-br100","rating":1,"date":"2025-09-03","text":"Terrible Experience with this company - have been without AC for over 10 days, with two babies living in the home . A technician diagnosed the failed compressor and said parts would arrive in 2–3 days, yet there has been no clear update since. Despite calling multiple times, I never received a direct response or escalation to a supervisor.\n\nIt feels like they never truly care about customer concerns — customer service is the worst I’ve experienced, with multiple layers to go through just to reach the right department. This lack of urgency and accountability is unacceptable, especially in extreme summer heat.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xnd0xVdExRbVU1YUZGS0xVOTRhbFpsU214b1psRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlgwLUtLQmU5aFFKLU94alZlSmxoZlE%7C%7C?hl=en","owner_reply":{"text":"We sincerely apologize for the wait an inconvenience caused. If you have any further concerns with the service provided on 9/4 please let us know. We are here to help. Once again we apologize and thank you for allowing us back into your home.","date":"2025-09-05"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tSSk9EWnNNRjlwTld4U1EyVjZWMGRMTlU1RVZFRRAB","author":"Sharon Gaines","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLCjW4K1f0z2BvoQ6nUXXoraRHWBoW_ImJMCy6hLpBiL-6Xow=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-09-03","text":"The technician was friendly and more importantly, efficient. Addressed all my hot water heaters’  maintenance issues quickly and efficiently.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tSSk9EWnNNRjlwTld4U1EyVjZWMGRMTlU1RVZFRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkRJODZsMF9pNWxSQ2V6V0dLNU5EVEE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your feedback about our technician's friendly and efficient service addressing your hot water heater maintenance issues.","date":"2025-09-04"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pSelZVRlNNRTE0U0ZaQ1YyTlJUREo1VlVKWU5GRRAB","author":"Gloria Jean","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVHNUL7P6IjTf9HCPxQ-2es8F3-tXFr_cnoWXyjF7XPz9w264s=s120-c-rp-mo-ba4-br100","rating":5,"date":"2025-09-02","text":"Zachary replaced our kitchen faucet.  He was personable and efficient.  We definitely recommend Fenwick and especially Zachary! We will be using Fenwick Home Services for any future projects.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSelZVRlNNRTE0U0ZaQ1YyTlJUREo1VlVKWU5GRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjRzVUFSME14SFZCV2NRTDJ5VUJYNFE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Zachary provided personable and efficient service replacing your kitchen faucet. Thank you for recommending Fenwick!","date":"2025-09-03"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT20xWFRYcHNTa3BGTTJweFEyMUJXR2RITkcxU2FrRRAB","author":"Bruce Welsh","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI19wnADGy5CfJJ7wnenp_R66b2Wr1mKWKqR8qWYOmJgzvd0w=s120-c-rp-mo-ba2-br100","rating":2,"date":"2025-09-02","text":"There tech Matt Mullen was very professional and thorough. Did a great job and left everything better than he found it.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xWFRYcHNTa3BGTTJweFEyMUJXR2RITkcxU2FrRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOm1XTXpsSkpFM2pxQ21BWGdHNG1SakE%7C%7C?hl=en","owner_reply":{"text":"Hi, Bruce. We appreciate the kind words and are glad we could provide you with a positive experience!","date":"2025-06-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xCYVowSldNamRETXpkclkwdHdhVFZSTnpOWFltYxAB","author":"Paka Smith","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUuLtFJLabecfSDJZJEYY0rlhRoV8TRuwmDe92XyUO8-9eY_L86=s120-c-rp-mo-br100","rating":5,"date":"2025-09-02","text":"Michael Sr & Michael Jr are the best. Prompt, friendly, informative, exceptional knowledge & experience with plumbing issues and replacement products.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xCYVowSldNamRETXpkclkwdHdhVFZSTnpOWFltYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlBaZ0JWMjdDMzdrY0twaTVRNzNXYmc%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your positive experience with Michael Sr & Michael Jr. We appreciate your trust in our team.","date":"2025-09-03"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURmeVlLOE9BEAE","author":"steve goyer","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW2ADcm59GPO6Px3wkF-mZ0RcoHudsE_MxSQJ5ASoc3BKJZ2hzL=s120-c-rp-mo-br100","rating":5,"date":"2025-09-02","text":"Both technicians were wonderful, good, and professional  in winning the battle against a very old and obstinate shower faucet. To replace it meant tearing out part of the shower. To repair it with new parts meant no damage at all. Repair g was a great outcome indeed.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURmeVlLOE9BEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDfyYK8OA%7C%7C?hl=en","owner_reply":{"text":"We sincerely value your feedback. Our technicians worked hard to repair your obstinate shower faucet without damage. Great outcome indeed.","date":"2025-01-08"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT201ME4yOTRTRWhzUjJvek1XcFdabVJvYjBSTVVuYxAB","author":"Melody Blanco","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJWuCN_R72RXdD59D2_HkANcVdRCCOsSgXPdikMXE9X0iFLuQ=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-09-02","text":"Called to have gas line disconnected for cooktop so countertops could be removed (in the middle of kitchen reno); came out the very next morning. Knowledgeable and professional. We’re done in a few minutes and will come back to reconnect when we have new countertops installed. Highly recommend.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT201ME4yOTRTRWhzUjJvek1XcFdabVJvYjBSTVVuYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOm50N294SEhsR2ozMWpWZmRob0RMUnc%7C%7C?hl=en","owner_reply":{"text":"We are happy to hear about your positive experience with our gas line service during your kitchen renovation, Melody.","date":"2025-09-03"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tkRGFUTjNhbVpCYzNaUU4wZ3RiR1ZCTVdONFoxRRAB","author":"Sally McAtee","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKa7_oKbQx0XX1OeIS2ye1MWYxyMsMlf-3f3nkkhL7MfAl5dw=s120-c-rp-mo-br100","rating":3,"date":"2025-09-01","text":"received coupon to waive dispatch fee.\nRec'd estimate of $367 after arrival to replace shower cartridge (labor only). i had the part, rec'd from Moen. They lowered the price to $307. They completed the repair in one hour.\n\nthe repair completed well, but rated '3,' as the cost of $300/hr was excessive.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tkRGFUTjNhbVpCYzNaUU4wZ3RiR1ZCTVdONFoxRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkdDaTN3amZBc3ZQN0gtbGVBMWN4Z1E%7C%7C?hl=en","owner_reply":{"text":"Your feedback has been noted. We understand your concern about pricing. We appreciate you noting the quality repair work completed.","date":"2025-09-02"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2t0dmNUQjFhSFJqU2s1NGJUVjNRa2QzY2pOd2FYYxAB","author":"Bobby Sherron","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL6HlITTXFVRteRMWKcebrkyI6mGw8OTU3m5Z7xW8t7lVGekg=s120-c-rp-mo-br100","rating":5,"date":"2025-09-01","text":"Jomar Melendez was fantastic! He was quick to troubleshoot and diagnose the problem. Fixed it quickly and did it with a smile on his face on a Monday morning! Give this man a raise!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t0dmNUQjFhSFJqU2s1NGJUVjNRa2QzY2pOd2FYYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOktvcTB1aHRjSk54bTV3Qkd3cjNwaXc%7C%7C?hl=en","owner_reply":{"text":"We are overjoyed to hear Jomar provided fantastic service! His quick troubleshooting and positive attitude truly represent our values.","date":"2025-09-02"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tWbGRFZENVVVJKYTI5Sk1WQlJPVnBPVTBJeVpIYxAB","author":"Marian Rivera","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKSRs01vaBzxTuJ--9h3FYmhwjU84glSIu4VevB881mVyiGDQ=s120-c-rp-mo-br100","rating":5,"date":"2025-09-01","text":"We are extremely impressed and touched by Rafael Serrano’s recent work on our water heater installation. He went above and beyond with trying to explain every detail and his steady work was appreciated. He stayed longer hours just to overcome some obstacles and we are grateful. We already have an A/C unit with Waychoff’s and are satisfied with there work so far.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tWbGRFZENVVVJKYTI5Sk1WQlJPVnBPVTBJeVpIYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkVldEdCUURJa29JMVBROVpOU0IyZHc%7C%7C?hl=en","owner_reply":{"text":"Thank you for recognizing Rafael's dedication and thorough work on your water heater installation. We appreciate your continued trust.","date":"2025-09-02"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURyazlPb3NRRRAB","author":"Violeta Enriquez","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXWEfsQWpqmEdqlXE9L96ornssHSdX64L8Rcuh2oQyXzKCN1GVk=s120-c-rp-mo-br100","rating":5,"date":"2025-08-31","text":"Fenwick did a great job! Christian found out there was a block of ice around my indoor ac unit preventing the AC from flowing, but he thoroughly took care of it and checked both inside and outside the house for any issues. Definitely recommend Fenwick’s services","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURyazlPb3NRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDrk9OosQE%7C%7C?hl=en","owner_reply":{"text":"We're thrilled to hear about your positive experience with Fenwick Home Services! Thank you for recommending our services.","date":"2024-07-22"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNxOV9EdEdnEAE","author":"Fischer Long Family","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUsf8Her-NSfSOsqnSfrwyBKBz2bzESX75TF5iJiuQIqV3nn6MUfQ=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-08-30","text":"August 2025: David Jordan was our Technician today and did a great job with our annual maintenance.\n\nJune 2024:\nBill S. Was wonderful today as he diagnosed and fixed an issue with our HVAC system.  He was thorough, gracious, polite, perceptive, and a pleasure to have in our home.  We highly recommend him and his quality, professional service.\n\nJune 2021: This week, Dillon replaced our water softener, Jess did HVAC maintenance on our very old system, and Mahlon quoted and contracted with us for a new HVAC install.  All three were courteous, professional, on time, respectful of our home, did quality work, and made us feel very happy to have them working with us.  We highly recommend Fenwick for all your plumbing and HVAC needs - they go above and beyond and took the time to explain everything giving options that were mindful of our budget.  It was like having friends and family over to help out. We really couldn’t be happier with their level of work and integrity.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNxOV9EdEdnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICq9_DtGg%7C%7C?hl=en","owner_reply":{"text":"Your positive experience with David, Bill, Dillon, Jess, and Mahlon means everything to us. We appreciate your continued trust.","date":"2024-06-13"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tsSE5FdGpYMDR0TWs0M2NWTnpUMk5FVVhoZlgxRRAB","author":"Geoffrey Geytenbeek","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXSLUBOABdEIHctK3yUmhr5apYQjg41dH9LiUIOqQdrvg9ahUt2=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-08-30","text":"Technicians arrive on time and demonstrate both Professionalism and Technical Expertise. They also do not try to “nickel and dime” and overcharge customers","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsSE5FdGpYMDR0TWs0M2NWTnpUMk5FVVhoZlgxRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOklHNEtjX04tMk43cVNzT2NEUXhfX1E%7C%7C?hl=en","owner_reply":{"text":"We are overjoyed to hear about your positive experience with our technicians' professionalism, technical expertise, and fair pricing approach.","date":"2025-09-02"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25Cb2JUVkZiREV6WDJveGVrUk9WMU5wWldSZlUyYxAB","author":"Jim Menefee","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVIWE2VFpjf0ruvFByNQ4cumFhZJOWFS--8ZDj4tupwAfTqo24=s120-c-rp-mo-ba4-br100","rating":5,"date":"2025-08-30","text":"Fadi was great! Knowledgeable & thorough, took his time and made sure everything was not just good but flawless. Explained all the possible work solutions so we could pick what fit us and was within Fenwick policy. I’d highly recommend for plumbing repairs. Excited to have our pool bath back!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25Cb2JUVkZiREV6WDJveGVrUk9WMU5wWldSZlUyYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnBobTVFbDEzX2oxekROV1NpZWRfU2c%7C%7C?hl=en","owner_reply":{"text":"We are thrilled to hear Fadi provided knowledgeable and thorough service! Enjoy your flawless pool bath!","date":"2025-09-02"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURDbFB2ZG9RRRAB","author":"Scott Ison","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUjVKdVxtZnnQBYoYVPdORndo27X_6E51Kx_DIZrgmp4CmFh0Yi=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-08-29","text":"The reason for my 5-star rating is the service I have and continue to receive after purchasing my unit. The technicians and dispatchers go above and beyond to help out and make sure the customers get taken care of.\n\nUpdate 8/29/25: I had a bit of trouble with my system on the 27th. The initial customer service rep I spoke with greatly frustrated me, but I was able to call back and get wonderful service from Devon. The next day, Ben came out to my house, checked out my system, completed work on it, and was just absolutely amazing. Ben was always smiling and you could tell he took pride in his work and was genuinely a nice guy. I was very impressed with the young man. On the 29th, one of the managers reached out to me about the trouble I had with the rep and was very receptive of the feedback, taking the time to review the call and will use the situation as a teachable moment. This is how companies become great companies .. by investing in their employees and using any situation to help employees grow and do better. I am happy with Fenwick and will continue to definitely use their services!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURDbFB2ZG9RRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDClPvdoQE%7C%7C?hl=en","owner_reply":{"text":"Thank you immensely for highlighting Devon and Ben's exceptional service. We're proud our team resolved your concerns professionally.","date":"2020-09-17"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURINnJuYjlnRRAB","author":"Jan Daniel","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ4WBtJw5VfadABzFJr8kBlLI73x9cGb00HlJcTvZuCFLzYnw=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-08-29","text":"Again Fenwick came to our rescue! Could not have had better guys! Fad, Bill S and Tony were all so pleasant and helpful! You have trained some great folks! Again, thank you.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURINnJuYjlnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDH6rnb9gE%7C%7C?hl=en","owner_reply":{"text":"We greatly appreciate your trust in Fenwick! Thrilled Fad, Bill S and Tony provided excellent service. Thank you for recognizing our team!","date":"2024-09-16"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25sdllsZzFSalpyVVV4WlRsbHpNV05GZUZCd1EwRRAB","author":"Kevin Whitlock","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWpwnxoSi0IS_GbV7FO2QVw4A6Gr-GneYHjF3BPvjXdMQhlQSwg=s120-c-rp-mo-br100","rating":5,"date":"2025-08-28","text":"I made the appointment online and did not expect someone so quick. He showed up at the very start of the window i selected. He was able to troubleshoot and then correct the issue in 15 minutes. He was very professional. Thanks for the quick turn around!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25sdllsZzFSalpyVVV4WlRsbHpNV05GZUZCd1EwRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnlvYlg1RjZrUUxZTllzMWNFeFBwQ0E%7C%7C?hl=en","owner_reply":{"text":"Thank you immensely for your feedback! We're glad our technician arrived promptly and resolved your issue quickly and professionally.","date":"2025-09-02"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2t0dFZVcGFNbmR5U2xabWRuSnlNbkJ0TFRKMlgxRRAB","author":"Debra Hart","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKsQxeOCZJcojdvjbaGeLzK1BQzV02VhsPnUo-f_uWtuoVyMQ=s120-c-rp-mo-br100","rating":5,"date":"2025-08-28","text":"I have been a customer of Fenwicks for a few years, and I highly recommend them. The plumbers name is Andrew and he did a wonderful job on my plumbing issues. He is very knowledgeable, professional and friendly! I will definitely call on Andrew when I need help again.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t0dFZVcGFNbmR5U2xabWRuSnlNbkJ0TFRKMlgxRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkttVUpaMndySlZmdnJyMnBtLTJ2X1E%7C%7C?hl=en","owner_reply":{"text":"We are absolutely thrilled to hear about your wonderful experience with Andrew! Thank you for recommending Fenwick Home Services.","date":"2025-08-29"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2t3dE1XOUtNbXBGVjJ0TlR6ZHdjemRMWVRCeE1VRRAB","author":"Beth Karadeema","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXgb7xbDSkYMIaYsgtt76llTD0L5nWjtuxmg-msqREAp_r1Pkly=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-08-28","text":"Steve and Toni were very professional, friendly, explained everything to me, and even brought my garbage can in after the garbage truck came!  They went over and above to be sure the job was done well and thoroughly and that everything worked.  Great guys!  New water heater and unclogged the pipes that sediment had gotten into. Thanks!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t3dE1XOUtNbXBGVjJ0TlR6ZHdjemRMWVRCeE1VRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkwtMW9KMmpFV2tNTzdwczdLYTBxMUE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback about Steve and Toni! We're thrilled they provided professional service and went above and beyond.","date":"2025-08-29"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2swME5XNXFNa3MxZG5GbFoxUnROMHhxYzFKVGIyYxAB","author":"Richard Sturgill","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKsm0fkqv4mhBJpECrpOxdUdVF8Du_V_weuF1PtzMcypzz73Q=s120-c-rp-mo-br100","rating":5,"date":"2025-08-28","text":"We had an issue with the pilot light going out on our hot water heater. Frank Lamia with Fenwick Home Services came to our rescue, was on time with the appointment, resolved the issue, asked if we had any other plumbing issues in our home that he could assist with and remained on site for a few minutes to ensure that the water heater was working properly.\nI would highly recommend Fenwick and would recommend Fenwick and Frank for any and all plumbing issues.\nThank you Frank and Fenwick!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2swME5XNXFNa3MxZG5GbFoxUnROMHhxYzFKVGIyYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOk00NW5qMks1dnFlZ1RtN0xqc1JTb2c%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience with Frank and our team. We appreciate your trust in Fenwick Home Services.","date":"2025-08-29"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21kRlkwVjZTRUZ6TjI4dFdUVldja014V0ZaNFpIYxAB","author":"Atim Itiat","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJxxHdPQZP4-hx5jNXP4Y2SEIGxdDtvVIBcTHdEyKkbUT0zWw=s120-c-rp-mo-br100","rating":5,"date":"2025-08-28","text":"My tech was so professional and knowledgeable for his young age. He explained everything in details. I wish we have more like him, Kevin.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kRlkwVjZTRUZ6TjI4dFdUVldja014V0ZaNFpIYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmdFY0V6SEFzN28tWTVWckMxWFZ4ZHc%7C%7C?hl=en","owner_reply":{"text":"We are elated to hear Kevin provided professional, knowledgeable service and explained everything in detail. Thank you for recognizing his expertise.","date":"2025-08-29"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21oUGQzbFNialpYWlhOWWFHSldkekJxTm1Rd1ZtYxAB","author":"David Cooper","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJWHDmGSKInVAcKrYc2M_yRl3_PGoRsTGwROObE8-UXkpoHXw=s120-c-rp-mo-br100","rating":5,"date":"2025-08-27","text":"Plumbing repair. Technician James Pike did a great and very professional job. Thanks to him and I would highly recommend him to anyone needing plumbing repair.👍😃","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21oUGQzbFNialpYWlhOWWFHSldkekJxTm1Rd1ZtYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmhPd3lSbjZXZXNYaGJWdzBqNmQwVmc%7C%7C?hl=en","owner_reply":{"text":"We are absolutely thrilled to hear James Pike provided great, professional plumbing repair service. Thank you for recommending him!","date":"2025-08-29"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2t4YVRWVjRjblo1VVdwNlgwVm1iRGxRVEZOME4yYxAB","author":"Christin Hillis","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLW3NuT-tRrrV9sZ1LDz2LZgr9tF071y_Y2_A98uWo4qHWX8Q=s120-c-rp-mo-br100","rating":5,"date":"2025-08-27","text":"Ronald provided exceptional customer service, demonstrating professionalism, knowledge, and thorough explanations. Highly recommend Ronald with Fenwick.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t4YVRWVjRjblo1VVdwNlgwVm1iRGxRVEZOME4yYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkxaTVV4cnZ5UWp6X0VmbDlQTFN0N2c%7C%7C?hl=en","owner_reply":{"text":"Thank you immensely for highlighting Ronald's exceptional service, professionalism, and knowledge. We appreciate your recommendation of Ronald and Fenwick Home Services.","date":"2025-08-29"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21FeGNGZG1XVzlUYVZWWWNtWjZURzA0UVRGbE1WRRAB","author":"Deborah Beitrusten","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV0eVIw3CjdSLtlCAw3GdOVxEPyHnQbDPLDa6GuQ4dReW9daVBTzQ=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-08-27","text":"Andrew did an awesome job. He explained everything he was doing thoroughly.  The toilets are working great!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21FeGNGZG1XVzlUYVZWWWNtWjZURzA0UVRGbE1WRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmExcFdmWW9TaVVYcmZ6TG04QTFlMVE%7C%7C?hl=en","owner_reply":{"text":"We are glad to hear Andrew explained everything thoroughly and got your toilets working great!","date":"2025-08-29"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2t4eVdVeDRYMDFSYmxCbWVWVkZNakZtVm1oc2VtYxAB","author":"Heather O.","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLMeieQ9qp24tdM0nwIYut9aowa6qZDkgiGmpM6ASJLOOn8yA=s120-c-rp-mo-br100","rating":5,"date":"2025-08-27","text":"Jerald K in Jacksonville helped make our day much better when he came to our house on the weekend, replaced our thermostat and got our AC system running again. We appreciate his outstanding service and we appreciate Waychoff's/Fenwick.Thank you Jerald, we are grateful for your help!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t4eVdVeDRYMDFSYmxCbWVWVkZNakZtVm1oc2VtYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkxyWUx4X01RblBmeVVFMjFmVmhsemc%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience with Jerald's outstanding weekend service. We're thrilled he got your AC running quickly!","date":"2025-08-04"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xKWlJVbzNUa0ZvVG5ad1N5MVFUVll0WkZsWFRHYxAB","author":"Susan Alt Johnson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKNUfZa4wa8rUyln8PAJksi04YSwcs_zRyU4b-fa2yIOE0RHQ=s120-c-rp-mo-br100","rating":5,"date":"2025-08-27","text":"Tavelle is excellent! Very good communicator! Asked all the right questions, provided outstanding, very complete information. Fenwick-WAYCOFF’s has very very good people.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKWlJVbzNUa0ZvVG5ad1N5MVFUVll0WkZsWFRHYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlJZRUo3TkFoTnZwSy1QTVYtZFlXTGc%7C%7C?hl=en","owner_reply":{"text":"We are absolutely thrilled to hear about Tavelle's excellent communication and outstanding service. Thank you for recognizing our team!","date":"2025-08-29"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT205d1VqaHRkMDB6WjJKS2QweFllVUpITjE5NGJIYxAB","author":"Vicki","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIjtNiRlyFSS532podOFMWzV4127v1MP4dOFR3a5fNXLJZCmg=s120-c-rp-mo-br100","rating":5,"date":"2025-08-27","text":"Yes, he was polite and did a great job. He explained all he found that needed attention soon and the cost. He did not badger me he only informed me. Thank yoi","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT205d1VqaHRkMDB6WjJKS2QweFllVUpITjE5NGJIYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOm9wUjhtd00zZ2JKd0xYeUJHN194bHc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review, Vicki! We're delighted our technician was polite and explained everything clearly without pressuring you.","date":"2025-08-29"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xwU1IwNVhibk54ZDAwM2FtdDNOa2haYURSNVozYxAB","author":"Jen Bennett","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUBYQ-H5r08kkswdMx25PTLcbTJr9gfqZY_xX1eWoi1oqkR8BA=s120-c-rp-mo-br100","rating":5,"date":"2025-08-27","text":"Great experience with having our AC unit serviced! Dylan was excellent, professional and extremely thorough and explained everything he was doing. Will definitely use in the future and highly recommended","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xwU1IwNVhibk54ZDAwM2FtdDNOa2haYURSNVozYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlpSR05XbnNxd003amt3NkhZaDR5Z3c%7C%7C?hl=en","owner_reply":{"text":"We greatly appreciate your positive feedback on Dylan's service. Thank you for choosing Fenwick Home Services!","date":"2025-08-28"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tKNldYcHhWM05wY1hsS2IweHNUa3RQTVc5ck5sRRAB","author":"Kristine Mcclelland","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLOKdEGcpEy7zUoj27BhuBUIiuA42dVwlKVIIviBKuPEC7l8g=s120-c-rp-mo-br100","rating":5,"date":"2025-08-26","text":"Great experience. Zachary and his teammate were very efficient and very friendly.  Fixed my leaking washing machine in 15 minutes! :)","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKNldYcHhWM05wY1hsS2IweHNUa3RQTVc5ck5sRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkJ6WXpxV3NpcXlKb0xsTktPMW9rNlE%7C%7C?hl=en","owner_reply":{"text":"Your positive feedback about Zachary and his teammate means everything. Thrilled they fixed your washing machine efficiently!","date":"2025-08-28"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21SWFprZHNlVE0zUVVwWU5rYzNkSEJDVkRFMmVuYxAB","author":"Pepe D","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVC8kqyhypsTSGjXoPLHvX6mrjeIXNAch9qNrQ7hqpq0_zrfM2E=s120-c-rp-mo-br100","rating":5,"date":"2025-08-26","text":"I called and set up repair same day James came out right when he said he would the work was done right at a fair price I could not be more pleased. I will call for my next repair","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21SWFprZHNlVE0zUVVwWU5rYzNkSEJDVkRFMmVuYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmRXZkdseTM3QUpYNkc3dHBCVDE2enc%7C%7C?hl=en","owner_reply":{"text":"We are honored to have provided same day repair with James. Thank you for trusting us with your future repairs.","date":"2025-08-28"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tVeU5GaENTVlZmVkdwbGRYa3RTVUpzVVRCV1prRRAB","author":"John Moore","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKG6essTYxshrvFndheQvkYoDWd3miNQs4C-CnTk1RwKVqAIQ=s120-c-rp-mo-br100","rating":5,"date":"2025-08-26","text":"Yes Dylan Smith was my tech rep today and did a great job. He gave me a heads-up on being in route and was very courtesy n respectful. He explained everything to me very well. Thanks!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tVeU5GaENTVlZmVkdwbGRYa3RTVUpzVVRCV1prRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkUyNFhCSVVfVGpldXktSUJsUTBWZkE%7C%7C?hl=en","owner_reply":{"text":"We are grateful Dylan provided excellent service and clear explanations. Thanks for recognizing his professionalism and courtesy!","date":"2025-08-28"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tsRFpFMVlXV1pETkdwVFgybGljMWhtTVRkaVIwRRAB","author":"Ron VandenOever","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUQeVXywPXWmmc00PDSDdIYUmEH1inGmbjZqlMd6POdi3nT47pspw=s120-c-rp-mo-br100","rating":5,"date":"2025-08-26","text":"The crew from Fenwick did a fantastic job and mean ALL of them. I appreciated their attention to detail. I especially want to commend Demetric. His work was excellent and made me feel like he was working on his own home.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsRFpFMVlXV1pETkdwVFgybGljMWhtTVRkaVIwRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOklDZE1YWWZDNGpTX2lic1hmMTdiR0E%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback! We're thrilled our crew's attention to detail impressed you. Demetric will be honored by your kind words.","date":"2025-08-27"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21OM09XRk9PVVJTZWtKblJtNXZiM1Y1U2pGbVVWRRAB","author":"Gina Morton","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIOjkqy5mj9dj1LHVXrN03HxNxnFQN9UqQRR-AnwUP5ubr_4Q=s120-c-rp-mo-br100","rating":5,"date":"2025-08-26","text":"Dustin was prompt, friendly, and did a great job! We’ve used Fenwick before for electrical work and will continue to do so! They’re so professional, easy to schedule, great pricing, and skilled employees.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21OM09XRk9PVVJTZWtKblJtNXZiM1Y1U2pGbVVWRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmN3OWFOOURSekJnRm5vb3V5SjFmUVE%7C%7C?hl=en","owner_reply":{"text":"We are overjoyed to hear about your positive experience with Dustin! Thank you for your continued trust in Fenwick Home Services.","date":"2025-08-26"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pSRFZUVTRPRzVEYTFSUlZtZElWQzExTFRKbFNHYxAB","author":"Steve Jones","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVrOJDw3Gq299Jnsk_D_h4hxCtNlLVfit_672MNzvcI8f5Aw_Q=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-08-25","text":"Tavelle was very kind and professional. He wasted no time in diagnosing our a/c issues, fixed the problem, and doubled checked to ensure that it was working properly.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSRFZUVTRPRzVEYTFSUlZtZElWQzExTFRKbFNHYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjRDVTU4OG5Da1RRVmdIVC11LTJlSGc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback. We appreciate you recognizing Tavelle's professional service and thorough approach to your a/c repair.","date":"2025-08-26"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tOa1dUbEVSMlJUWTNsWldqbEZTRjlITkdWTk5HYxAB","author":"Dan Gray","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIv294KxKyIXLj2b09U_m3Y7QRGfZAPNF3snI9PKxu1ZGMW2A=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-08-25","text":"Patrick did an outstanding job! A true professional. He arrived on time, completed the work and cleaned up the area. I highly recommend Fenwick for all gas line work and plumbing. Thanks.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tOa1dUbEVSMlJUWTNsWldqbEZTRjlITkdWTk5HYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkNkWTlER2RTY3lZWjlFSF9HNGVNNGc%7C%7C?hl=en","owner_reply":{"text":"We are pleased to hear Patrick provided outstanding professional service. We appreciate your recommendation for our gas line and plumbing work.","date":"2025-08-26"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUM2bUs2UmxnRRAB","author":"dj","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKNZnRRy2S-gKnHUCF_YhCuYPNqB5fi_vaGBNBSnhBPro8amw=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-08-25","text":"Khan did an absolute amazing job repairing our plumbing emergency! His customer service and knowledge were amazing. He explained the problem and detailed his plan to fix it. We couldn’t be happier with our experience. You have a customer for life!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM2bUs2UmxnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIC6mK6RlgE%7C%7C?hl=en","owner_reply":{"text":"We are grateful for your kind words about Khan's exceptional service and expertise during your plumbing emergency!","date":"2025-08-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tWeGMwTlhiM1F0UWpaNVFra3RSRVZwYzBkSU1IYxAB","author":"Ronald Brockway","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKXm6FsLR8i6_026cJl0oEHtgVdW7bip7UnApHNOiREO9pQJA=s120-c-rp-mo-br100","rating":5,"date":"2025-08-25","text":"Nathan was very polite and professional. He listened to what I wanted and figured it out in his head and looking at it figured it out and come up with the quote for me. I was quite pleased with it. He’ll be back on Thursday to do the work.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tWeGMwTlhiM1F0UWpaNVFra3RSRVZwYzBkSU1IYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkVxc0NXb3QtQjZ5QkktREVpc0dIMHc%7C%7C?hl=en","owner_reply":{"text":"We are pleased to hear Nathan provided professional service and listened to your needs. We appreciate your trust in our work.","date":"2025-08-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25OdGFVVTJjMVZKWm14TExYUjBia2w1V0cxSGJWRRAB","author":"Gabe Gambrill","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWxhH00IBmataN6WmvCh1ATfBlEtbWwwV_2TsImBoNh2q5z1H1Z=s120-c-rp-mo-br100","rating":5,"date":"2025-08-25","text":"Andrew was punctual and friendly. He explained why we had slow running.drains with our new piping and offered a solution that turned out to be successful.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25OdGFVVTJjMVZKWm14TExYUjBia2w1V0cxSGJWRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnNtaUU2c1VJZmxLLXR0bkl5WG1HbVE%7C%7C?hl=en","owner_reply":{"text":"Thanks for sharing your experience with Andrew's punctual, friendly service and successful solution for your slow running drains.","date":"2025-08-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT210QlRtSXRjM05qZUZKNWNrdENaRGxhWVRaM2FWRRAB","author":"YoutubeSisters H","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWgXv3N02xtoZIY5ep1nkyPyk5m2YXSIMzkwHiH8xsr0Tc1jtM=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-08-24","text":"Steven B. was great. Gave me very direct, straight forward estimate and didn’t waste any time or give a big sales pitch. I really appreciated it! Although they were higher than what I can afford, I would call if I need help assessing my situation at a minimum for certain.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT210QlRtSXRjM05qZUZKNWNrdENaRGxhWVRaM2FWRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmtBTmItc3NjeFJ5cktCZDlaYTZ3aVE%7C%7C?hl=en","owner_reply":{"text":"We are pleased to hear Steven provided a direct, straightforward estimate without unnecessary sales pitches. We appreciate your honest feedback about our service approach.","date":"2025-08-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21WaFUyNUdXVUZOYkhac1lsQkdTRGxHTUhZeUxXYxAB","author":"Evelyn","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKXYrMfsJkSnfegmpa-dA9ypE2SKS48zU603SXCfrrTIf4utQ=s120-c-rp-mo-br100","rating":5,"date":"2025-08-24","text":"I had been waiting two weeks to get plumbing services from another service provider who was not able to fix the problem when they came out. Called Fenwick and they were able to provide me same day service and fix the problem.  Nathan was courteous, identified the problem and replaced the faucet. He thoroughly explained and showed me the cause of my leak.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WaFUyNUdXVUZOYkhac1lsQkdTRGxHTUhZeUxXYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmVhU25GWUFNbHZsYlBGSDlGMHYyLWc%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience! We're thrilled Nathan provided same day service and thoroughly explained the repair.","date":"2025-08-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21GWVRERkNUbkJ6ZW01dlpsRkZiMXBZVmpod1dIYxAB","author":"Douglas Schenkel","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKm_rO3DrJMjGbkLq5Cz212f7jYZh4Mot4U3gktKRJCFuDknw=s120-c-rp-mo-br100","rating":5,"date":"2025-08-24","text":"The technician , David was very thorough in his evaluation of my system.he explained everything he was doing. Exceptional company, l will always use them.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21GWVRERkNUbkJ6ZW01dlpsRkZiMXBZVmpod1dIYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmFYTDFCTnBzem5vZlFFb1pYVjhwWHc%7C%7C?hl=en","owner_reply":{"text":"Your positive feedback means everything to us. Thank you for recognizing David's thorough work and clear explanations.","date":"2025-08-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xwNFJHZHNSakYxYW5JNWRIcDRRbk5NU0V4eFozYxAB","author":"Alex C","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVVwXDBNw_BohTCTasIUbg4vFDjbHoMLDn9_yCqx111LJwfptqX=s120-c-rp-mo-ba4-br100","rating":1,"date":"2025-08-24","text":"I have never dealt with this company but they recently started spamming emails and text messages, even after I opted to unsubscribe.  Marked spam and blocked, will be reporting to FCC.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xwNFJHZHNSakYxYW5JNWRIcDRRbk5NU0V4eFozYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlp4RGdsRjF1anI5dHp4QnNMSExxZ3c%7C%7C?hl=en","owner_reply":{"text":"We apologize for the unwanted communications. Please contact us at (904) 490-7003 to resolve this issue immediately.","date":"2025-08-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25aaE0waElZbUUyZWtObExTMTNZemxhVVhoWFgzYxAB","author":"Dash 8 Photo","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLS_gNfE1XooffhEhRpXsfXiaSD8N81Y4Aoq6iNWCZYsFBcNA=s120-c-rp-mo-ba4-br100","rating":5,"date":"2025-08-23","text":"Technician arrived on time did a good job of communicating the steps he was going to take to troubleshoot my issue and explained his finds. Was clear about the needed repairs and provided a quote. ImI'very satisfied with the service I received","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aaE0waElZbUUyZWtObExTMTNZemxhVVhoWFgzYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnZhM0hIYmE2ekNlLS13YzlaUXhXX3c%7C%7C?hl=en","owner_reply":{"text":"We are absolutely thrilled to hear about your positive experience with our technician's communication and professionalism. Thank you for your satisfaction.","date":"2025-08-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pKUGNXeFRhVEZzVjNsbVZqWk9MV3BwTUhkSFNuYxAB","author":"John K","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKsdvkyx5ITZlQyiFUIfynjPGqhtDBg0sWjLz-Vkw0e9aRZgw=s120-c-rp-mo-br100","rating":5,"date":"2025-08-23","text":"I would like to say that Justin was very professional and explained what he needed to do for the wife and I would understand before he did the work. He changed out our Kitchen lights to LED, what a big difference in the brightness in the kitchen. Different time 2months prior we had a new a/c and heat pump installed at our home and the service was also outstanding. I have to say that I will be using them again someday.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pKUGNXeFRhVEZzVjNsbVZqWk9MV3BwTUhkSFNuYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjJPcWxTaTFsV3lmVjZOLWppMHdHSnc%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience with Justin and our team. We're thrilled the LED kitchen lights and HVAC installation exceeded expectations.","date":"2025-08-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25SUFdqQjZkVXQzUVhRMlVWcGtibVZYV0VoRWRXYxAB","author":"A. P.","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLqNx0hkln6ymEwiRiSyYwO41QJ-1WM0s1Tk2jEFUQros78uQ=s120-c-rp-mo-br100","rating":5,"date":"2025-08-22","text":"My home has some unusual (to put it mildly) plumbing. My sink got was backed up and it took two days and four guys to Ultimately solve the problem. Dayngel diagnosed the piping issue immediately. He then proceeded spending hours trying to locate the source of the blockage. Later on Ron Ayers (who volunteered to helped) spending another couple of hours on the problem. Both were great and I couldn't have been more impressed. However the weather started to sour and it moved into the next day. With the blockage still a problem, and with meticulous notes from Dayngel, Fahdi Altyari and Zach showed up, first thing in the morning. They were very professional and took extreme care of our home and our pets. Fahdi said emphatically, that they were not leaving until the issues has been resolved. And that was before they had opened up a wall to further ascertain the source & problem. I wish I could give them all 100 stars.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25SUFdqQjZkVXQzUVhRMlVWcGtibVZYV0VoRWRXYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnRPWjB6dUt3QXQ2UVpkbmVXWEhEdWc%7C%7C?hl=en","owner_reply":{"text":"Hi, A.. We appreciate the kind words and are glad we could provide you with a positive experience!","date":"2025-08-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xnd2NGVkRNbFowYzFScVdIVnRiVWh4U0cwdE1XYxAB","author":"Melissa T","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLi1mF18ubDZCqbVJEAZnC0Gk9AWH6qcO4GJyjuXB-N5twRRw=s120-c-rp-mo-br100","rating":5,"date":"2025-08-22","text":"I just want to shout out Rafael, who came to check a possible leak here at my home. He was very informative and professional and because of that my husband and I wouldn’t hesitate to use Fenwick for any future services!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xnd2NGVkRNbFowYzFScVdIVnRiVWh4U0cwdE1XYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlgwcFVDMlZ0c1RqWHVtbUhxSG0tMWc%7C%7C?hl=en","owner_reply":{"text":"We are happy to hear Rafael provided informative and professional service during your leak inspection. Thank you for choosing Fenwick!","date":"2025-08-22"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25aT1lUQkZNMVZyVWs1M2EzcERjVVpzU3pSWVVrRRAB","author":"Robin Spital","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLKe0csMpR3nqlL5w1RNnDoAZJcP__oVFqHS--s78ObM3pyBw=s120-c-rp-mo-br100","rating":5,"date":"2025-08-22","text":"Andrew Mitchell came today and did a magnificent job on 3 faucets, including several new valves. He was extremely nice and explained everything. I recommend him very highly.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aT1lUQkZNMVZyVWs1M2EzcERjVVpzU3pSWVVrRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnZOYTBFM1VrUk53a3pDcUZsSzRYUkE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback, Robin! We're thrilled Andrew provided excellent service on your faucets and valves. Your recommendation means everything to us.","date":"2025-07-15"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pndGNFOTFabHByY2s0NFNuaEVWRUZFWDI5NkxVRRAB","author":"Jeni Obi","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJR0FPoeSuq9B9Cm6oaACmZzZeSsYyT-CJ41hER11MsPPiPTAc=s120-c-rp-mo-br100","rating":5,"date":"2025-08-22","text":"Our technician was very knowledgeable and professional. He did a great job getting our AC unit up and running!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pndGNFOTFabHByY2s0NFNuaEVWRUZFWDI5NkxVRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjgtcE91Zlprck44SnhEVEFEX296LUE%7C%7C?hl=en","owner_reply":{"text":"We are honored to hear our technician's knowledge and professionalism got your AC running smoothly again!","date":"2025-08-22"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tWSWFEVllXSHAxZG1rMFZuZFZNVzVGU1cxaldtYxAB","author":"David B","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJPqlYoHc5t5mqEiNqjpLj43HuZzPArzZYXK062q9D3Fw65cQ=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-08-21","text":"I’ve used Fenwick now at least 3 times. They’ve always been on time and extremely reasonable! We had them fix water softener issue, toilet clog, and service our tankless water heater.. and now the hose is stuck to the Bibb.. called at 1:45 and they were at my home, and done by 3:30! No emergency service charge.. just really good people! Thank you Zach and the others who have been there for us!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tWSWFEVllXSHAxZG1rMFZuZFZNVzVGU1cxaldtYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkVIaDVYWHp1dmk0VndVMW5FSW1jWmc%7C%7C?hl=en","owner_reply":{"text":"We are happy to hear about your positive experiences with our team. Thank you for recognizing Zach and our commitment to reliable service.","date":"2025-08-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT20xM01sUnpZbGRmYzBVMFZIWm5iMGt6TWtObWJYYxAB","author":"Tera White","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLs8Tt0sjxBslJY0rY94s7V--ZBdzOzr1KUbcrh76dPcdzXZg=s120-c-rp-mo-br100","rating":5,"date":"2025-08-21","text":"Reggie did a great job servicing my AC. He was professional and went above and beyond to make sure the issue was resolved.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xM01sUnpZbGRmYzBVMFZIWm5iMGt6TWtObWJYYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOm13MlRzYldfc0U0VHZnb0kzMkNmbXc%7C%7C?hl=en","owner_reply":{"text":"We are overjoyed to hear Reggie provided professional service and went above and beyond resolving your AC issue.","date":"2025-08-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2toUk0wWXlPSEpOUlhKVmRFZDJjWEYwVlRkVlJrRRAB","author":"Lissette Oti","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLil9MojZIz6hT3HYXyLMVW58mja5W6unbZMBl8xmVpSQru3A=s120-c-rp-mo-br100","rating":5,"date":"2025-08-21","text":"AC technician Tavelle was very detailed and explained everything clearly.\nWas very patient and kind. Really enjoyed working with him.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2toUk0wWXlPSEpOUlhKVmRFZDJjWEYwVlRkVlJrRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkhRM0YyOHJNRXJVdEd2cXF0VTdVRkE%7C%7C?hl=en","owner_reply":{"text":"Hi, Lissette. We appreciate the kind words and are glad we could provide you with a positive experience!","date":"2025-08-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2t4WU1WODNSVXBOUm5SNU9GQkViQzFrZVVzMlpYYxAB","author":"Jenn Mejia","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUCz-Gt5hrc4c0WKAMnDcLOYceJ5N3RKNyQEtuvI3QpDotMk1bFQQ=s120-c-rp-mo-br100","rating":5,"date":"2025-08-21","text":"Dayngel Fernandez was wonderful! He came out on his day off, late at night, didn't leave until everything was completely fixed and even went above and beyond to keep me in the loop and make sure the work was done right. Highly recommend.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t4WU1WODNSVXBOUm5SNU9GQkViQzFrZVVzMlpYYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkxYMV83RUpNRnR5OFBEbC1keUs2ZXc%7C%7C?hl=en","owner_reply":{"text":"Hi, Jenn. We appreciate the kind words and are glad we could provide you with a positive experience!","date":"2025-08-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21GTFpFSkpZMDQyVVdaNmRWQjBaRVExVkZkaVduYxAB","author":"Phyllis Gillis","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWYR3B8hurLtgeCNvy6eSOdaNzZnPCSqdTZ8R3GNyD2DNBYBo0B=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-08-21","text":"Excellent service! Replacement was done the same day as my estimate!\nI recommend Fenwick for their services! I used them in the past. They try their best to give you the best price for your money.\nI purchased a 50 gallon water heater A.O. Smith brand due to the fact my  water heater was 19 years old and it reduced my home owners insurance a lot! Our service tech Fahid was very professional. Did his job quickly and efficiently.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21GTFpFSkpZMDQyVVdaNmRWQjBaRVExVkZkaVduYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmFLZEJJY042UWZ6dVB0ZEQ1VFdiWnc%7C%7C?hl=en","owner_reply":{"text":"We are grateful for your trust in Fenwick! Thrilled Fahid provided excellent same-day service and helped with your insurance savings.","date":"2025-08-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2s1bWFUVmFVMkpXVjNCcldHeFdiRE5RTWpVNGQyYxAB","author":"Carl Overstreet","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIxbJWOsKRxNV0eVQpu5ILJo2Y7FoZhQ40a3VLZns9oe7cs5Q=s120-c-rp-mo-br100","rating":5,"date":"2025-08-20","text":"Our technician was courteous, efficient and professional.  He diagnosed the problem, gave me an estimate for the work and even drove to a Jacksonville warehouse to get the part. He returned, installed the part then endured our HVAC system was operating properly.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s1bWFUVmFVMkpXVjNCcldHeFdiRE5RTWpVNGQyYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOk5maTVaU2JWV3BrWGxWbDNQMjU4d2c%7C%7C?hl=en","owner_reply":{"text":"Hi, Carl. We appreciate the kind words and are glad we could provide you with a positive experience!","date":"2025-08-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21wR1dEVm1VemRqVjBKMlNHUkhkakpEYTAxb05rRRAB","author":"Angela Lee","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjViLvli4MahxsR3_Xp1AGwiSra-UhnkFYaKAAZ3JM4ayKhB4eKN=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-08-20","text":"Nathan communicated well, showed up on time, was professional and open about the estimate. He went over all discounts that would apply for us. Outdoor faucet replacement was completed in a timely manner and site was cleaned up.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21wR1dEVm1VemRqVjBKMlNHUkhkakpEYTAxb05rRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmpGWDVmUzdjV0J2SGRHdjJDa01oNkE%7C%7C?hl=en","owner_reply":{"text":"Hi, Angela. Your feedback is highly appreciated. Thank you for the review!","date":"2025-08-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tWRE4yWXpjMFl4VVU5NGFETXpRbWQ0YjFkRlUwRRAB","author":"Sean Hendrix","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWV2YE6HF4seVXTCUBViLgYfNh8ksXxFclEdq4jVTkH7xQwp31i=s120-c-rp-mo-br100","rating":5,"date":"2025-08-20","text":"I had an emergency tankless water heater failure (Peoples Gas customer, Southside JAX). Water was leaking, hot water pressure was gone, and I needed urgent help. I used ChatGPT to research qualified local plumbers and Fenwick Home Services came up as the top recommendation — and they exceeded expectations at every step.\n\nFrom the first call, their dispatcher was responsive and clear. A licensed technician arrived quickly, explained the problem thoroughly, and gave me multiple repair/replace options without any pressure. The work was competent, fast, and professional.\n\nWithin hours I had my system back online — I’m writing this after my first peaceful shower since the outage.\n\nFull marks for professionalism, speed, competence, and customer care. Highly recommend Fenwick Home Services to anyone in Jacksonville dealing with a tankless water heater or plumbing emergency.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tWRE4yWXpjMFl4VVU5NGFETXpRbWQ0YjFkRlUwRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkVDN2Yzc0YxUU94aDMzQmd4b1dFU0E%7C%7C?hl=en","owner_reply":{"text":"We are absolutely thrilled to hear about your positive emergency experience! Thank you for recommending our tankless water heater services, Sean.","date":"2025-08-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tZd1ptUTNPVXhVYVRCa01rNXVjVmN4WDFFdFNYYxAB","author":"Vivian Fletcher","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUEkeTyKL-kHOgfgGngYKpCrkuuZSQ39VzVcN_nzDi3cOZ2HaS8Xg=s120-c-rp-mo-br100","rating":5,"date":"2025-08-20","text":"As always, my experience with Fenwick was excellent. Yoan Lopez was prompt and courteous. Thank you for the excellent service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tZd1ptUTNPVXhVYVRCa01rNXVjVmN4WDFFdFNYYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkYwZmQ3OUxUaTBkMk5ucVcxX1EtSXc%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your positive feedback about Yoan Lopez's prompt and courteous service. We appreciate your continued trust.","date":"2025-08-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2twV05HaGFZbmR3ZUUxU2RraDNRWGhITjNwR1VWRRAB","author":"Madison Lloyd","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWsoNwKpVktbiWe_chjyvfIrjyL_NTVblNNt9_o641rhdpSOTYm=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-08-20","text":"Michael senior and Michael junior were the dream team! Very experienced and kind to work with! Highly recommend. Thank you for your hard work!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2twV05HaGFZbmR3ZUUxU2RraDNRWGhITjNwR1VWRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkpWNGhaYndweE1Sdkh3QXhHN3pGUVE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Michael senior and junior provided excellent service! Your recommendation means everything to us.","date":"2025-08-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tsa2FYbDNjMTltVDNCelpEQXlUMVpYTlV0dVZGRRAB","author":"April Clark","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXXIyRgsxnlXqTW4DmZ-L_mFPfbDVIl13qnX3kPZTfD5UXD094=s120-c-rp-mo-br100","rating":5,"date":"2025-08-20","text":"Our system wasn’t running right and when I went to remove the filter to change it, it wouldn’t come out. It was stuck as you can see it frozen over. They came out the very next day, which was fine because the air still worked, and Larry handled the whole thing from start to finish. He didn’t leave until the unit was defrosted and up and running excellent","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsa2FYbDNjMTltVDNCelpEQXlUMVpYTlV0dVZGRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOklkaXl3c19mT3BzZDAyT1ZXNUtuVFE%7C%7C?hl=en","owner_reply":{"text":"We are utterly delighted to hear Larry provided excellent service and got your frozen system running perfectly!","date":"2025-08-20"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xCcE5rOWhXVlZEVlRJNVJsWTBOWFptYjFWS2RtYxAB","author":"Suzan Molans","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIvvdIMrexaho5K8IevJiAYuy7HKBu6bV9S5a6s7psP3hsHPg=s120-c-rp-mo-br100","rating":1,"date":"2025-08-20","text":"Fenwick used to be the number one choice for my plumbing repairs, but they have become greedy like everyone else. Had a toilet issue and the repairman from Fenwick said that it would be 383.00 to pull up the toilet and repair the \"O\" ring. He didn't want to do the job and you could see it from his demeanor. He then stated if I have to pull up the toilet I will break the toilet. He then stated, \"Thank you Ma'am, it will be 89.00 for the call.\" Do not ever use Fenwick. They are now heating and air too and had the same problem with their greed when I had them look at an air conditioner. Buy a new outrageous system was their advice and had another company come out and look at it and repaired it right away. Had a handyman look at my toilet and he fixed the problem for only  105.00.\nDo not use Fenwick. Greedy and a waste of time.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xCcE5rOWhXVlZEVlRJNVJsWTBOWFptYjFWS2RtYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlBpNk9hWVVDVTI5RlY0NXZmb1VKdmc%7C%7C?hl=en","owner_reply":{"text":"We’re very sorry to hear about your experience and appreciate you taking the time to share this feedback. We'd like to have a manager reach out to discuss your concerns further. Could you please provide the first and last name on the account or the invoice number so we can locate your information?","date":"2025-08-20"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25WbVZrZGhPVWgxWTIxelozQTRZVVUyYW5WSGVIYxAB","author":"Andrew Yurkowski","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK9QeXlp52qwLJ9Fh6NGDoJzFSq9qumw6F11c5CjvsqkKyPww=s120-c-rp-mo-br100","rating":5,"date":"2025-08-19","text":"Ronald Ayers was excellent.  When presented with our issue, he knew right away what the problem was and was able to fix it.  He also showed us where the shutoff valve for the water into the house.  We thought we had to shut the water off at the street.  Ron was professional and friendly.  I highly recommend him.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25WbVZrZGhPVWgxWTIxelozQTRZVVUyYW5WSGVIYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnVmVkdhOUh1Y21zZ3A4YUU2anVHeHc%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Ronald provided excellent service and showed you the water shutoff valve. Thank you for recommending him.","date":"2025-08-20"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21wVlNHaFdabVZIU2xabGRISm5OMFpoTkVaU2JHYxAB","author":"Clay Looney","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ0V8qOhSJ1mQ6Bt2LcOisO1knvziv-nTmNNbiZoZmDwAsTbA=s120-c-rp-mo-br100","rating":5,"date":"2025-08-19","text":"Ben Smith was incredibly knowledge and went above and beyond with our plumbing emergency. Would certainly use Fenwick again.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21wVlNHaFdabVZIU2xabGRISm5OMFpoTkVaU2JHYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmpVSGhWZmVHSlZldHJnN0ZhNEZSbGc%7C%7C?hl=en","owner_reply":{"text":"We are overjoyed to hear Ben provided knowledgeable service during your plumbing emergency. We appreciate your trust in Fenwick.","date":"2025-08-19"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25wblZWSndlamxCYzFnMFUwSnJkRU5KWTBwbGVVRRAB","author":"Ricardo Tablada","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJWKTuBHf1CKUgTpGltRvltI2Vt9svWf1CA3gKmqX3iQmNeiQ=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-08-19","text":"Outstanding Service Experience\nThe service provided was excellent from start to finish. I was notified well in advance about the visit, which made scheduling easy and convenient. The technician arrived right on time, was courteous, respectful, and carried himself with complete professionalism. He took the time to answer all of my questions thoroughly, explaining everything in a clear and helpful manner. The entire process was smooth, efficient, and stress-free. I am extremely satisfied with the quality of service received and would highly recommend this company to anyone seeking reliable and professional assistance.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25wblZWSndlamxCYzFnMFUwSnJkRU5KWTBwbGVVRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnpnVVJwejlBc1g0U0JrdENJY0pleUE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your outstanding experience with our professional technician and smooth service process, Ricardo!","date":"2025-08-20"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pOa1dYWlllRkZGT1doMVdXWkJjMVpmY2tZNVRXYxAB","author":"Dominique Bichard","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK-4XV-4O5jP7683qnOQEzCkyYqSqhGhPM4T33_nyxgdlDUmQ=s120-c-rp-mo-br100","rating":5,"date":"2025-08-19","text":"From the time Elmer came out for our service call, Waychoff's was on it right away and had a team out the very next day to resolve our A/C issues. I want to take a moment to thank Elmer, Zakeem, and Hobbs for their hard work and professionalism.\n\nThey discovered that the A/C system installed through our home warranty had not been installed correctly, which was causing the unit to cool our garage instead of our home. They took the time to fully resolve the problem, made sure everything was installed properly, and listened to our input throughout the process.\n\nThey came prepared, worked efficiently, and their experience truly showed. We greatly appreciate the effort and care they put into getting our A/C working as it should.\n\n----------------------------------------------------------------------------------------------\n\nWe had an unexpected issue on a Sunday due to a slab leak in our garage, and I called Fenwick for help. They were quick to respond and sent out a technician, Steven, who assessed the issue and explained the next steps. Shortly after, Craig, the Services Manager, came out and provided us with a detailed quote to re-pipe the entire house and install a new water softener, since we did not have one.\n\nThe installation team, Ben and Cody, did an excellent job. They prepared our home for the work, re-piped everything efficiently, and made sure the disruption inside the house was kept to a minimum. Afterward, they had a drywaller, Emad, come out to patch everything back up leaving the walls looking like nothing ever happened.\n\nFrom start to finish, the process was handled with professionalism and care. We truly appreciate the hard work and attention to detail from the entire Fenwick team!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pOa1dYWlllRkZGT1doMVdXWkJjMVpmY2tZNVRXYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjNkWXZYeFFFOWh1WWZBc1ZfckY5TWc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review, Dominique! We appreciate your trust in our team for both your A/C and plumbing needs.","date":"2025-08-19"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tSUGRGUnNjVGt3YmtWRFVYVTNXbVJqY25OR1oxRRAB","author":"Jerry Daly","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJMd2bwYyDNf0k3sgCjJFXvS6YwRs6-40pUIb34fgsQz2lmqQ=s120-c-rp-mo-br100","rating":5,"date":"2025-08-19","text":"Great service. Friendly, helpful. Buster Davis knows his stuff and gets top marks for his work.\n\nBuster returned on Monday with the required part and took care of everything quickly. great job!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tSUGRGUnNjVGt3YmtWRFVYVTNXbVJqY25OR1oxRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkRPdFRscTkwbkVDUXU3WmRjcnNGZ1E%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to share your experience! We're thrilled Buster provided excellent service and quick resolution.","date":"2025-08-18"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21sWmNqbGFlSEJCVFZOa1VrVndWR3RoUm1wNmVsRRAB","author":"Audrey Schlau","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKe-7puDqmzI4K0vM-x3ngdiuoebs380nYcROImp1HtGf1pgA=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-08-19","text":"Had a blocked garbage disposal drain.  I called for service @ 6p but still had half a sink I could use so immediate service wasnt needed.  Got an appointment for first thing this morning.  I received an email and text they were on the way and Nathan arrived 10 minutes later.  He evaluated the situation, provided a thorough explanation of what needed to be done including the cost(which included a senior discount as well as 2 others) and length of time he needed.  I authorized the work and he got to work.  i was thrilled i didn't need a new machine!\nHe explained everything he was doing along the way and cleared the blockage.  He educated me on proper use of which I honestly wasn't aware of a few things and also taught me how to clean the disposal; who knew!!!!  Wouldn't hesitate to reach out again if ever needed.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21sWmNqbGFlSEJCVFZOa1VrVndWR3RoUm1wNmVsRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmlZcjlaeHBBTVNkUkVwVGthRmp6elE%7C%7C?hl=en","owner_reply":{"text":"We are thrilled to hear Nathan provided thorough service and education! Thank you for trusting Fenwick Home Services, Audrey.","date":"2025-08-19"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNjN2FmLWxBRRAB","author":"Mike Schmidt","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIqgLKNTMs_EOy-bVv-O9qfnOb4TigGknYmCB7Vf8T4rxMBWw=s120-c-rp-mo-br100","rating":5,"date":"2025-08-19","text":"The service and the AC repair man was outstanding. Was told by Florida Home AC that my unit was broken and that I needed a new unit.  Fenwick found a plugged system, unplugged the clog and system runs fine now.  Thank you for your honesty!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNjN2FmLWxBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICc7af-lAE%7C%7C?hl=en","owner_reply":{"text":"We are absolutely thrilled to hear about your outstanding experience! Thank you for recognizing our honesty and effective AC repair work.","date":"2020-07-22"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2twbE9HaEVRVUZ2ZEdFdGFHTTBNMUJDY0doVGVGRRAB","author":"Liz Lawrence","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUG79BZH9Fb5hA4OY7XRWnXNTTAqIE-_AFcFOc-2dGtIdewLpGC=s120-c-rp-mo-br100","rating":5,"date":"2025-08-18","text":"Michael Sr. and Michael Jr. were extremely knowledgeable and professional. They replaced a TruTankless unit with a standard water heater the very same day. They took the time to explain each step of the process and remained on-site until they were certain I had hot water. I would highly recommend their services!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2twbE9HaEVRVUZ2ZEdFdGFHTTBNMUJDY0doVGVGRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkplOGhEQUFvdGEtaGM0M1BCcGhTeFE%7C%7C?hl=en","owner_reply":{"text":"Thanks for recommending Michael Sr. and Michael Jr.! We're pleased they explained each step and ensured your hot water worked perfectly.","date":"2025-08-19"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21kbGMyUkJaMHd4YzJsR1p6SmZSblJMV1daNmRWRRAB","author":"Gina Hubbard","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL-Hqzo-S1iPI7GZZ_1N3v0x5llaeaPlMuwzdjcMs44l3G4fA=s120-c-rp-mo-br100","rating":5,"date":"2025-08-18","text":"My technician arrived promptly explained what was happening so that I could understand everything that he was doing and he finally fixed my air conditioning, which has been out for five days. I’ve been living in 97° house all that time I was grateful for him coming, he did a wonderful job.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kbGMyUkJaMHd4YzJsR1p6SmZSblJMV1daNmRWRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmdlc2RBZ0wxc2lGZzJfRnRLWWZ6dVE%7C%7C?hl=en","owner_reply":{"text":"We are utterly delighted to hear our technician fixed your air conditioning promptly and explained everything clearly during those difficult five days.","date":"2025-08-19"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xjeGFHRlBZMGRYWTFacmJ6aDFNSE5pTldRNFJYYxAB","author":"Donna Starr","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXyr5ckmB4IBFMQvVen1HNFD0Y8xykAHQJm7QQqBa_MNPiphr9T=s120-c-rp-mo-br100","rating":5,"date":"2025-08-18","text":"The air condition Technician Jason was very excellent very considerate and Steve. The new heater was very considerate. Very neat.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xjeGFHRlBZMGRYWTFacmJ6aDFNSE5pTldRNFJYYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlcxaGFPY0dXY1Zrbzh1MHNiNWQ4RXc%7C%7C?hl=en","owner_reply":{"text":"We are thrilled to hear Jason and Steve provided excellent, considerate service with your new heater installation.","date":"2025-08-19"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25GRGJqZEtUMnhWVVdkUk5FWkJWVTlPYms4NWJsRRAB","author":"23csx","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXW9Yx5PHeK4ZUSm57Cm6Y6gEZMsyGwVN95c_powl8Vq8usSuIm=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-08-18","text":"Service Technician James did a fantastic job repairing my homes water pipe.  Definitely prompt and Professional.  Fenwick came out the same day.  Nice availability.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25GRGJqZEtUMnhWVVdkUk5FWkJWVTlPYms4NWJsRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnFDbjdKT2xVUWdRNEZBVU9Obk85blE%7C%7C?hl=en","owner_reply":{"text":"Thank you for recognizing James's excellent work on your water pipe repair. We're pleased our same-day service met your needs.","date":"2025-08-18"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tjMFZYTlFOM0o1VFUxV1dYZG5SMWRGUjJWdFJuYxAB","author":"Jessica Santana","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWOKO8Q5hGNE25pkrRjCBNo2X3Ghbyj4ikyu1HHlrDeUyUqGlGD=s120-c-rp-mo-br100","rating":1,"date":"2025-08-18","text":"We hired Fenwick Services / Waychoff’s AC to address an issue with our Daikin system. Over the course of a month, we paid $1,636.78 for two new dampers after their technician insisted that was the definitive fix. Not only did the repair fail to solve the problem, but our home actually got hotter — rising from 74–76° before service to 82–85° afterward.\n\nMultiple visits followed, but their own manager later admitted the damper replacement was ineffective and that a Daikin representative was required. Despite promising to schedule that visit, I discovered days later they hadn’t even contacted Daikin. Meanwhile, my family has been left in an unsafe situation with a 7-month-old baby in 85° heat.\n\nI am now forced to hire another HVAC company to properly diagnose and repair the system. I have requested a full refund of $1,636.78 and am preparing a formal complaint to file with state regulators. I cannot recommend this company due to misdiagnosis, ineffective repairs, and failure to follow through on their commitments.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tjMFZYTlFOM0o1VFUxV1dYZG5SMWRGUjJWdFJuYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkc0VXNQN3J5TU1WWXdnR1dFR2VtRnc%7C%7C?hl=en","owner_reply":{"text":"Thank you for reaching out and sharing this. So we can have a manager follow up with you promptly, could you please provide the first and last name on the account or your invoice number?","date":"2025-08-19"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21abGJ6VlhaR1JzZWtSbVFtcG1RekpsUW5OU1JWRRAB","author":"Claudia Stubbs","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKCgVkpGiQpm-CQTyx7SEEtQsPZRQ3McqA1UUPq0qOjOVpx6g=s120-c-rp-mo-br100","rating":5,"date":"2025-08-17","text":"David Jordan was punctual and professional. His customer service was exceptional! After finishing the HVAC tune-up and maintenance, he carefully explained all of the photos of my HVAC and reported that my unit was in good condition. No issues were found! Thank you, David!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21abGJ6VlhaR1JzZWtSbVFtcG1RekpsUW5OU1JWRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmZlbzVXZGRsekRmQmpmQzJlQnNSRVE%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to share your experience with David's exceptional service and professionalism during your HVAC maintenance.","date":"2025-08-18"},"verified":true},{"id":"ChZDSUhNMG9nS0VLN002WkRjNFBXS0N3EAE","author":"Ramin Mahmoodi","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUlrZ1_DUeuxesQggOjkLAuZVQC9alB926Lx7yDt4eGNReZTec=s120-c-rp-mo-ba2-br100","rating":1,"date":"2025-08-17","text":"I appreciate that Austin came out late on  Saturday night . He replaced a part and said the thermostat issue is fixed. The thermostat is off again and the AC is off .it seems to be the same issue","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VLN002WkRjNFBXS0N3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEK7M6ZDc4PWKCw%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your feedback. We apologize that return service was necessary, and we hope the service callback was to your satisfaction. If there is anything you need please feel free to reach out.","date":"2025-05-13"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xvM1FrMDVhSEJ3TUU5SlEzUndTVEp2ZVVoMFZuYxAB","author":"Jennifer Wright","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUXb3fftqrdBUiCtbnYA38v3lHEyUVc5ZMNSj05oMG2fhtLlCo=s120-c-rp-mo-br100","rating":5,"date":"2025-08-17","text":"Fenwick was able to come out at a late notice on a hot Saturday afternoon, when our AC suddenly stopped working. Christian was our technician, he was extremely kind, had great customer service, and fixed our AC quickly! Thank you!!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xvM1FrMDVhSEJ3TUU5SlEzUndTVEp2ZVVoMFZuYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlo3Qk05aHBwME9JQ3RwSTJveUh0Vnc%7C%7C?hl=en","owner_reply":{"text":"We are grateful Christian provided excellent service on short notice. Thank you for trusting Fenwick Home Services!","date":"2025-08-18"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25GM2R6Z3pVMHN4YTJZdE5XeElUVTVMYUcxbmNWRRAB","author":"Dennis S","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJKGvdPzAO-hl_gXDbkszr76VxikUHHmVS-p1AAhHnEEriV2w=s120-c-rp-mo-br100","rating":5,"date":"2025-08-16","text":"David, the technician, came here to service my A/C .  He was super thorough and even took the time to show me and explain to me the whole diagnostic report on his tablet.  This is entirely taking it to the next level.  Never had a technician so thorough.  I guess it has something to do with Fenwick and Waycoff’s joining forces.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25GM2R6Z3pVMHN4YTJZdE5XeElUVTVMYUcxbmNWRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnF3dzgzU0sxa2YtNWxITU5LaG1ncVE%7C%7C?hl=en","owner_reply":{"text":"Thanks Dennis! David's thorough diagnostic report shows our commitment to transparency. We're glad the Fenwick-Waycoff partnership enhanced your service experience.","date":"2025-08-18"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURPNWNmLXRBRRAB","author":"Dick Fetter","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVRDUl6g_AVH3X78BKtDwDyX31q-hiOLjqt3CKp_Qn6TDYwf4ZS=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-08-15","text":"Recently I was contacted by the local utility company that there was a water leak on my property that was being picked up in the meter box. I immediately contacted Fenwick Plumbing, whom I have used previously, and they were actually able to get someone to my house later that same afternoon.\nThe plumber, Dale, arrived when he said he would and I told him everything was off inside and outside the house…..no water running. He immediately had an idea where the leak probably was and after some brief paperwork, which he explained thoroughly, he began to get after locating the leak and fixing it. As it turned out, the leak was exactly where he suspected it would be and despite about 2” of rain just before his arrival, he and a couple of helpers had me up and running in about an hours time.\nBecause of all the water continually filling the meter box Dale could not reinstall the box completely and put all of the sand and dirt back. He told me that if we didn’t get more rain he would be back in a day or two to finish the job…..which he did two days later.\nI was very impressed with Dale’s knowledge and his efficiency in fixing the leak in the PVC pipe and as I have done before, I would highly recommend Fenwick Plumbing, especially Dale!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURPNWNmLXRBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDO5cf-tAE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about Dale's expertise and efficiency. Thank you for recommending Fenwick Home Services, Dick!","date":"2022-07-11"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNkNTVqa1d3EAE","author":"Teresa Moore","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWX6w9hzVat6nqenXuy9LE84zpsurntF45qQDUPlu4Dh2AQ43Du=s120-c-rp-mo-ba4-br100","rating":5,"date":"2025-08-15","text":"Used Fenwick before for plumbing repair, loved Zach's work but Christian did my heating and A/C service better than any technician in past 4 years. Got the maintenance done which included air filter but he went above beyond to clean out leaves in outside condenser and completely clean inside air handler also fixing a kink in the water pump I didn't see. Check out some deals on maintenance contracts and a UV light to kill nasty bacteria worry free.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNkNTVqa1d3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICd55jkWw%7C%7C?hl=en","owner_reply":{"text":"We are pleased to hear Christian provided exceptional heating and A/C service! Thank you for recognizing his thorough work and professionalism.","date":"2024-02-19"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT204eWF6YzNhaTB3Ym5wVmNqZHlWSFoxT1d0VE0yYxAB","author":"Billy Wilson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIUPUeNlvMLIffozqBQ8UkcPPsFsCEJtfoGYnYtzDd8huH2jg=s120-c-rp-mo-br100","rating":5,"date":"2025-08-15","text":"Wonderful company responded to my inquiry ASAP and scheduled an appointment.  They then called later to check and see if I was available for an earlier visit due to technicians in the area. Justin showed up very quickly, explained everything in detail and took care of the job very efficient and professional.  He definitely went above and beyond!!!  Thank you!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT204eWF6YzNhaTB3Ym5wVmNqZHlWSFoxT1d0VE0yYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOm8yazc3ai0wbnpVcjdyVHZ1OWtTM2c%7C%7C?hl=en","owner_reply":{"text":"We are ecstatic to hear Justin provided efficient, professional service and went above and beyond. Your review is appreciated!","date":"2025-08-15"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2psR1pVdDRXV001VGxBM2QwTkVkSFJhVkc1aFJrRRAB","author":"Scott Durland","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJi9doNbGyC1mSwKoi8xLjzOmW_0FjwUXxjrECMrfw-zSdhpg=s120-c-rp-mo-br100","rating":5,"date":"2025-08-15","text":"Rafael Serrano trouble shooted my plumbing issue, which 3 or 4 other plumbers couldn’t resolve and provided practical solutions that actually worked to address my issue. Rafael was friendly, knowledgeable and practical in his approach. I am very pleased with the work done.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psR1pVdDRXV001VGxBM2QwTkVkSFJhVkc1aFJrRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjlGZUt4WWM5TlA3d0NEdHRaVG5hRkE%7C%7C?hl=en","owner_reply":{"text":"Thank you Scott! Rafael's expertise solved what others couldn't. We're pleased his practical approach and knowledge worked perfectly for you.","date":"2025-08-15"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2t4RVRtNXlaRFp1Y0dzNGJ6bHZaVWRvZW5OUlRVRRAB","author":"Billie Jean Bradford","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL1cC92Fxbz7kfAzQNmtC-G4YgcbEW_fJ3fpeFN2K5d4uZv9g=s120-c-rp-mo-br100","rating":4,"date":"2025-08-15","text":"Every aspect of the service call for HVAC maintenance in my home was done professionally and quickly. The technician arrived on time after notifying me he would soon be there, treated me and  my home with respect and completed the job quickly. I highly recommend Waychoff anytime for HVAC, Plumbing or Electrical concerns.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t4RVRtNXlaRFp1Y0dzNGJ6bHZaVWRvZW5OUlRVRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkxETm5yZDZucGs4bzlvZUdoenNRTUE%7C%7C?hl=en","owner_reply":{"text":"Thank you immensely for recommending our professional HVAC maintenance service. We appreciate your trust in our timely, respectful approach.","date":"2025-08-15"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pGM2NuRkZUbVZUZVY5TU5VNWlkemxMT0VOdVNIYxAB","author":"Ashley S","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocITLhqh38u81N6n0yZ-9hWneAoBOEmiowR9zOX_ort2swLT2A=s120-c-rp-mo-br100","rating":5,"date":"2025-08-15","text":"Austin was great! He answered all of my questions and gave a full run down of what he was doing and future expectations with a price breakdown. Would recommend!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pGM2NuRkZUbVZUZVY5TU5VNWlkemxMT0VOdVNIYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjF3cnFFTmVTeV9MNU5idzlLOENuSHc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback! Austin's thorough explanations and transparent pricing reflect our commitment to excellent service.","date":"2025-08-15"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xwdVRIRTBRV2hQVldjd1MwdHdURGh4YTNwck9HYxAB","author":"Daniel Ashley","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXpUBtIIjOCDzPbx8YZKM2_jSUoyHuq-wefMZv7_5cwWqx5gsup=s120-c-rp-mo-ba3-br100","rating":1,"date":"2025-08-15","text":"Fenwick & Waychoff’s promised help but never showed for our appointment. Instead, they began spamming my cell with solicitation messages—even after I repeatedly asked to be removed from their list. When someone finally arrived, they were clearly untrained and unlicensed, and tried to convince me to let them tear into my wall for a “repair” that wasn’t needed.\n\nI stopped them, called a reputable plumber, and was told this type of scare tactic is common from this company. The other plumber fixed the issue quickly—without touching my wall. This business is unprofessional, unreliable, and misleading. I cannot recommend them under any circumstances.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xwdVRIRTBRV2hQVldjd1MwdHdURGh4YTNwck9HYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlpuTHE0QWhPVWcwS0twTDhxa3prOGc%7C%7C?hl=en","owner_reply":{"text":"Thank you for bringing this to our attention, and we sincerely apologize for your experience. A manager will be reaching out to you shortly to address your concerns directly and follow up on the situation.","date":"2025-08-15"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xCUFZsaE5jVXRTUkVOUVRIZHFiazFVTlVFdE9XYxAB","author":"Dave Masiello","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKl8Hb2NhPi99l6EiEyKXrV3y3ZazeympoUd8FzYIwm7l8Agw=s120-c-rp-mo-br100","rating":5,"date":"2025-08-14","text":"Tech Jessie came out and found out where the source of our leak was within minutes.   His partner and him were very polite and patient.  They fixed the issue and cleaned up.  No complaints here.  They did a good job.  Thank you","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xCUFZsaE5jVXRTUkVOUVRIZHFiazFVTlVFdE9XYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlBPVlhNcUtSRENQTHdqbk1UNUEtOWc%7C%7C?hl=en","owner_reply":{"text":"We are honored to hear Tech Jessie quickly found your leak. Thank you for recognizing our team's professionalism and thoroughness.","date":"2025-08-14"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25aWWEyaHVXR0ZMYkVnMVRTMDFURk5CVDNaQmIyYxAB","author":"Bill Van Riper III","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVYEqkWzclKK-dpUjjs_1z1YD0ogyk-_bIJphErb9JwF3YGt69mQw=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-08-13","text":"Adam, the HVAC technician arrived within the promised time window and diagnosed the problem quickly.  He ensured all settings were correct and got my air conditioning system running to cool my home again. No hard sell, but only a suggestion to replace a part that may fail. The charge for today’s service was very reasonable. I will use Fenwick/Waychoff for future service when needed.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aWWEyaHVXR0ZMYkVnMVRTMDFURk5CVDNaQmIyYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnZYa2huWGFLbEg1TS01TFNBT3ZBb2c%7C%7C?hl=en","owner_reply":{"text":"We are overjoyed to hear about Adam's excellent service and quick diagnosis. We appreciate your trust in Fenwick Home Services.","date":"2025-08-14"},"verified":true},{"id":"ChZDSUhNMG9nS0VQTFFxcEw2OXJTNEpREAE","author":"layne cleveland","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUHkTBMbMrLTPupTqVqq5NujN2dxsNRb0_njX4q63F5eUiytsc=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-08-13","text":"We love our heat pump from Fenwick but most of all we love the customer service and the technicians that work for the. They are knowledgeable and helpful. Would recommend to everyone.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VQTFFxcEw2OXJTNEpREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEPLQqpL69rS4JQ%7C%7C?hl=en","owner_reply":{"text":"We're utterly delighted to hear about your positive experience with our heat pump and customer service. Thank you for sharing your feedback!","date":"2025-05-18"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pWS1lrcDVVWGx1U0ZOb1h6bGZWbVpJU0RSc09IYxAB","author":"Jay Lesowitz","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWIhhlbj8kRQ4mtlrah_I2jdOXOhyUQRy0JMaUEPAcH6-Im7zU=s120-c-rp-mo-br100","rating":5,"date":"2025-08-12","text":"Always a good experience from Fenwick Home Services and today Jomar Melendez went way above and beyond. Very meticulous and he takes pride in his work. Thank you Jomar (and Fenwick)","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pWS1lrcDVVWGx1U0ZOb1h6bGZWbVpJU0RSc09IYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjVKYkp5UXluSFNoXzlfVmZISDRsOHc%7C%7C?hl=en","owner_reply":{"text":"We are honored to hear about your experience with Jomar. His meticulous work and pride make all the difference.","date":"2025-08-13"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25rMVNTMVlORkY0VlVwalMzZzFVbUpTVWs1cVIzYxAB","author":"Charles Helverson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ0Xyw7kQKhOUzwg07jQm5vv9TfPOnHwbF7oUyNjGgNiVvThA=s120-c-rp-mo-ba4-br100","rating":5,"date":"2025-08-12","text":"Dale arrived on time. Techs protected work areas with runners and footies. Work was completed in a timely and complete manner. I would recommend them to anyone. Thank you","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25rMVNTMVlORkY0VlVwalMzZzFVbUpTVWs1cVIzYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnk1SS1YNFF4VUpjS3g1UmJSUk5qR3c%7C%7C?hl=en","owner_reply":{"text":"We are glad to hear Dale arrived on time and our techs protected your work areas. Thank you for recommending us!","date":"2025-08-12"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2s4NWVXTmtibGhuZWxWNlNHOTVOa3BJWHpWc2QyYxAB","author":"Tracy Tackling","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX5MVbdlhQmvKHMNUAUeWKMhIGAI3lyUbQCvDYbtPNpPZxa9mI=s120-c-rp-mo-br100","rating":5,"date":"2025-08-12","text":"Phenomenal experience with Dayngel (the Fenwick technician dispatched to my house) for an immediate plumbing need. He was fast, professional, extremely courteous and had my issue fixed up in no time. Will definitely request him for any future plumbing needs. THANK YOU!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s4NWVXTmtibGhuZWxWNlNHOTVOa3BJWHpWc2QyYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOk85eWNkblhnelV6SG95NkpIXzVsd2c%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review! We're glad Dayngel provided phenomenal service and fixed your plumbing issue quickly and professionally.","date":"2025-08-12"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pCM1RGSXpTMWRrWjFoQlgzb3pNbFJVTkVjelFYYxAB","author":"Betty Sutherland","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIBEONMkm-SJym5U-aipJvNZ6zyw6Qt9bnqU73ujKettFEDvQ=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-08-12","text":"Customer service was awesome from the time. I made the first phone call until the time that the technician arrived. They kept me posted the whole time you don’t see that good of service anymore.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pCM1RGSXpTMWRrWjFoQlgzb3pNbFJVTkVjelFYYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjB3TFIzS1dkZ1hBX3ozMlRUNEczQXc%7C%7C?hl=en","owner_reply":{"text":"We are grateful for your kind words about our customer service and communication throughout your experience with us.","date":"2025-08-28"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT205bFZGZE5kRTVQYVVKb1UyZGZXVzlVZDFaRlZVRRAB","author":"Trena Knowles","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLdYmmJgTjDriabRJ2LQjYc1Y09e2EHxZ9vYKGYxwkjOlycfw=s120-c-rp-mo-br100","rating":5,"date":"2025-08-12","text":"Great service! Honest,  explaind our options.\nRespectful of our home, wearing foot covering..\nAntonio...we appreciate you and because of your excellent service we will definitely use Fenwick again.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT205bFZGZE5kRTVQYVVKb1UyZGZXVzlVZDFaRlZVRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOm9lVFdNdE5PaUJoU2dfWW9Ud1ZFVUE%7C%7C?hl=en","owner_reply":{"text":"Hi, Trena. We appreciate the kind words and are glad we could provide you with a positive experience!","date":"2025-08-12"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pCNVkxcGZTbGxYTjBGVU1YZE5hRVJwTUdoVFIwRRAB","author":"Matt Brown","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVPCw2VEXf4OV73VfIozFW7Y61Fj50_8mS5BLvVQaqY4nhM2Vcb=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-08-11","text":"Solid service on my annual maintenance plan. David did a great job walking me through all the checks and performing the service. Would definitely recommend their services.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pCNVkxcGZTbGxYTjBGVU1YZE5hRVJwTUdoVFIwRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjB5Y1pfSllXN0FUMXdNaERpMGhTR0E%7C%7C?hl=en","owner_reply":{"text":"We're delighted to hear about your positive experience with our annual maintenance service. Thank you for choosing Fenwick Home Services.","date":"2025-08-11"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2s1MVowcG5UVVJoT1daNVFXSnVTMWhpY0ZoMFUwRRAB","author":"Gordon Shayne","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJvL37GT48R06PbSYelEwxE01p7sOh_8R1OrP45Djz9rfuySA=s120-c-rp-mo-br100","rating":5,"date":"2025-08-11","text":"Rodney was on-time, polite & professional, and a very pleasant person. This was our 6 month HVAC check-up which we ourchased last year and will continue to maintain at a great price!! Thank you!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s1MVowcG5UVVJoT1daNVFXSnVTMWhpY0ZoMFUwRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOk51Z0pnTURhOWZ5QWJuS1hicFh0U0E%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your positive experience with Rodney at Fenwick Home Services!","date":"2025-08-11"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tsS2N6aHJjR2hqUzFJeE9UZDJRVmg1ZFRKMVFVRRAB","author":"John Wells","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV9OPizHhRgoLxCwol1TE_et1kQo2LvZoyOkUlMAmJBpYgS4HCG=s120-c-rp-mo-br100","rating":5,"date":"2025-08-10","text":"Ben was our tech and he was great! On time, respectful and knew his trade. Quickly he diagnosed the problem and gave me solution. Within a couple day he had parts in hand, came back to repair A/C in a timely manner. I was grateful to get cool air back in house. Thank you so much.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsS2N6aHJjR2hqUzFJeE9UZDJRVmg1ZFRKMVFVRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOklKczhrcGhjS1IxOTd2QVh5dTJ1QUE%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to share your experience with Ben from Fenwick Home Services. We greatly appreciate your positive feedback and are glad we could help restore cool air to your home promptly.","date":"2025-08-11"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tSRWFHdHpjRUpRY1U1eVZFSkJkRUkzT0dwcE5HYxAB","author":"Quinn Harrington","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVEh_i-rvJOUTCq1Wq5I_xmBFKaVlrFU8qh_IEtm2W_kW-RFyrH=s120-c-rp-mo-br100","rating":5,"date":"2025-08-10","text":"My garbage disposal pooped the bed. They came out the next morning, finished in time for breakfast. Reasonable price w/Comfort 360 membership and 15% off.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tSRWFHdHpjRUpRY1U1eVZFSkJkRUkzT0dwcE5HYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkREaGtzcEJQcU5yVEJBdEI3OGppNGc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review, Quinn. We're glad we could help with your garbage disposal quickly and at a reasonable price.","date":"2025-08-11"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pNd1UyMHpaVTQxU2pObmRIazBaR0pXZUZGUlgxRRAB","author":"A Hill","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVbBnDuWeSuQwQcaBl85eMr7wK3WrFLc6E-kUhD3qSE2uUaS0M=s120-c-rp-mo-br100","rating":5,"date":"2025-08-09","text":"Frank was early, courteous, and very knowledgeable. He exceeded our expectations and repaired our plumbing issues quickly.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pNd1UyMHpaVTQxU2pObmRIazBaR0pXZUZGUlgxRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjMwU20zZU41SjNndHk0ZGJWeFFRX1E%7C%7C?hl=en","owner_reply":{"text":"We are ecstatic to hear about your positive experience with Frank at Fenwick Home Services. Thank you for sharing your feedback!","date":"2025-08-11"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT213MFh6RmZRMU5LT1ZCUGIwcHhWRTlqV1ZSd1MwRRAB","author":"Owen Norman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIf6SZGeF1BEDnX7cXOvpPn2zKDF2wSdxK7SO5IVTlVRs3xBA=s120-c-rp-mo-br100","rating":5,"date":"2025-08-09","text":"I was very satisfied with my technician he was very professional and efficient however he quoted me a price of $253 and then there was a part that he needed and he told me that he had to go back to the shop to pick the part up and when it came back he quoted me $377 which was more than $100 more than what he initially quoted me and I just don't understand why it would have been that much more difference","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT213MFh6RmZRMU5LT1ZCUGIwcHhWRTlqV1ZSd1MwRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmw0XzFfQ1NKOVBPb0pxVE9jWVRwS0E%7C%7C?hl=en","owner_reply":{"text":"Thank you for your feedback, we're glad to hear you were satisfied with the technician's professionalism, but we understand your concern about the pricing change. A manager will be reaching out to you directly to review the details and provide clarification. We appreciate the opportunity to address this.","date":"2025-08-11"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tvMFZVeHlVbEkzU0hkUGNtcFZXVVEyWDJoNmFIYxAB","author":"Linda Marshall","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXJmnmebvhS8syCQhZcp4LLxQxUVUIR2sVEUniESLN5_IKkiBTMVg=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-08-09","text":"Justin did a great job. He identified the problem and he didn’t overcharge us by making up work that didn’t need to be done. I appreciate his integrity and workmanship.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tvMFZVeHlVbEkzU0hkUGNtcFZXVVEyWDJoNmFIYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOko0VUxyUlI3SHdPcmpVWUQ2X2h6aHc%7C%7C?hl=en","owner_reply":{"text":"We're glad to hear that Justin provided great service and demonstrated integrity in his work. Thank you for sharing your experience with us.","date":"2025-08-11"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21WVmFsQmtWamRxU21sNmNHaERZM1ZOWDNjMVQwRRAB","author":"Charles Hollis","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW8L2DKUIyQJJHoBTwQRVm2G0Kr_Z9AAENtdb0IzcSvDusAxgAH=s120-c-rp-mo-ba4-br100","rating":5,"date":"2025-08-09","text":"My assigned technician Larry was on time and quickly diagnosed my system for a very reasonable price. Another company arranged through my property manager quoted an 8k system replacement or 4k repair on my unit which is only 7 years. Thank you Fenwick for having honest reliable service technicians who are not trying to rob you for a common defrost sensor repair.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WVmFsQmtWamRxU21sNmNHaERZM1ZOWDNjMVQwRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmVValBkVjdqSml6cGhDY3VNX3c1T0E%7C%7C?hl=en","owner_reply":{"text":"We're grateful for your positive feedback, Charles. Thank you for choosing Fenwick Home Services for your HVAC needs.","date":"2025-08-11"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21KTGNUSjJiSGxRTlRGMVlYQnBhVmhOU1ZSTE1XYxAB","author":"Jesse Pennoni","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIowT0N_-C4zObJ2WLk2HdHk7MVvsT3C33E-G49_5a36HGjVg=s120-c-rp-mo-br100","rating":5,"date":"2025-08-08","text":"My tech was knowledgeable and friendly and understood my point of view regarding my AC unit. I am switching hvac providers and signed up for bi annual maintenance through this company because our interaction was exactly what I expected and appreciate the good business practices.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KTGNUSjJiSGxRTlRGMVlYQnBhVmhOU1ZSTE1XYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmJLcTJ2bHlQNTF1YXBpaVhNSVRLMWc%7C%7C?hl=en","owner_reply":{"text":"We are honored to have earned your trust. Thank you for choosing us for your bi-annual maintenance needs.","date":"2025-08-08"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2s0MFlqQXdaalZJUVZvd2RtSXRjM2hKZGxCblpYYxAB","author":"Beth Touchton","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJqI1WczaRQFb8CZbEB7BZHYD3esNJ07KCzmbr15z60vxpnlLw=s120-c-rp-mo-br100","rating":5,"date":"2025-08-08","text":"We were able to get same day service to repair our unit that was not working. Jerald was very experienced and thorough.  We signed up for a service contract after this interaction. Happy in Jacksonville!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s0MFlqQXdaalZJUVZvd2RtSXRjM2hKZGxCblpYYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOk40YjAwZjVIQVowdmItc3hJdlBnZXc%7C%7C?hl=en","owner_reply":{"text":"Thanks for sharing! We’re thrilled Jerald got you up and running the same day and earned your trust for ongoing service.","date":"2025-08-08"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21WTlVGUkZWV2xpU2tWSGFYZEVWelJNV1dkWlQyYxAB","author":"Sherry Nilemo","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIKwIMxRbtrTjwnnssGOaNkgcWw6uwi8frStunzJ-qz64kaDxY=s120-c-rp-mo-br100","rating":1,"date":"2025-08-08","text":"Thoroughly disappointed with follow up after install. Have been trying to get a couple things fixed but the last straw is today someone showing up without a ladder to fix a problem!!! Unacceptable, as I have been HOUNDING the install manager to make it right, to no avail. VERY disappointed.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WTlVGUkZWV2xpU2tWSGFYZEVWelJNV1dkWlQyYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmVNUFRFVWliSkVHaXdEVzRMWWdZT2c%7C%7C?hl=en","owner_reply":{"text":"We sincerely apologize for the ongoing frustration and lack of follow-up you've experienced. A manager will be reaching out to you directly to address these issues and work toward a resolution. Thank you for bringing this to our attention.","date":"2025-08-08"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tRMU1FbElaM0J2V25Gb1UxRnRjR2swVjJWcWIyYxAB","author":"Jennifer Bonello","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL9D7UQgcQ0aGy7HgqIs1T85GhBcfn4NiS554nhcWxRjA3z6Q=s120-c-rp-mo-br100","rating":5,"date":"2025-08-07","text":"Our technician was Andrew and he was very nice and professional while dealing with my mother. She is hard if hearing and can be a a handful but he was kind and professional through the whole process. He explained the issues and fixed them quickly. He also answered a few other questions she had about her plumbing, which put her mind and ease. It was very nice of him. We had a good experience overall.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tRMU1FbElaM0J2V25Gb1UxRnRjR2swVjJWcWIyYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkQ1MElIZ3BvWnFoU1FtcGk0V2Vqb2c%7C%7C?hl=en","owner_reply":{"text":"We are excited to hear Andrew provided professional service to your mother. His kindness and thorough explanations made the difference.","date":"2025-08-08"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25jNVJWZHVVMmRxVFRsclMwaGZObU14WWpkd1MzYxAB","author":"Joshua Brady","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV5HjM3ilrxq3aVvNP_jQGj765lDuoNCS_slRN37Su4FF6I9odP=s120-c-rp-mo-ba3-br100","rating":1,"date":"2025-08-07","text":"Appointment was for between the hours of 12-3. I also asked if that meant it would be COMPLETED DURING THAT TIME.  The person on the phone said the service should not take more than 30 minutes outside that window.\n\nTech showed up at 2:45.\nTech sat in his vehicle for 10 minutes.\nTech finally does his job and rings the doorbell at 2:55.\nThe service takes until 3:58\nTech goes to his van and sits on his phone for 24 minutes before finally coming back with paperwork.\n\nI will specifically request this tech never steps ony property again.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25jNVJWZHVVMmRxVFRsclMwaGZObU14WWpkd1MzYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnc5RVduU2dqTTlrS0hfNmMxYjdwS3c%7C%7C?hl=en","owner_reply":{"text":"Thank you for bringing this to our attention, and we apologize for the experience you had. So we can have a manager follow up with you directly, could you please provide the first and last name on the account or an invoice number? We want to make sure this is properly addressed.","date":"2025-08-08"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tkd1NrSXhPUzF1U0MxYWMxbEZTazQyUmtoSmNuYxAB","author":"John Peters","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJwN8vT_tc0bipjgjkzRF8027iQS6DlM93DLAi6oCJI1lVLMQ=s120-c-rp-mo-br100","rating":5,"date":"2025-08-07","text":"We had Fenwick Plumbing (Kahn Carleton) to our house to fix our disposal from backing up and a few outdoor faucets.  He did a wonderful job, was very personable and highly recommend him.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tkd1NrSXhPUzF1U0MxYWMxbEZTazQyUmtoSmNuYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkdwSkIxOS1uSC1ac1lFSk42RkhJcnc%7C%7C?hl=en","owner_reply":{"text":"Glad Kahn got everything flowing smoothly again! Thanks for the high recommendation! 🙌","date":"2025-08-08"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tKYVFtOHdiSFJ0YkhoamFFUjRNV2hZV0hGU04xRRAB","author":"Prajith Balakrishnan","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKuJUi3WjbT8sqosUD1bd6DFOCf9mxJJnEOgtz5GSBHvJBFbQ=s120-c-rp-mo-br100","rating":5,"date":"2025-08-07","text":"Great service! The tech was on time, professional, and thorough with the routine AC maintenance. Explained everything clearly and gave useful tips. Highly recommend!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKYVFtOHdiSFJ0YkhoamFFUjRNV2hZV0hGU04xRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkJaQm8wbHRtbHhjaER4MWhYWHFSN1E%7C%7C?hl=en","owner_reply":{"text":"We are ecstatic to hear about your positive experience with our AC maintenance service and professional tech!","date":"2025-08-07"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURnNzRHOUJnEAE","author":"Helen Williams","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJk0KeQRHp69QUeDSvwqGrXyVnD5b9sTYI1HIrfZ-MSri5aCA=s120-c-rp-mo-br100","rating":5,"date":"2025-08-07","text":"Matt , Paul and Tino successfully hooked our home to city sewer. It was a challenging job that required over 2 hundred feet of pipe and a sophisticated pump station. They were professional and hard working. I would recommend this team for any plumbing project big or small. Thank you guys! Great work!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURnNzRHOUJnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDg74G9Bg%7C%7C?hl=en","owner_reply":{"text":"Thank you immensely for your kind words, Helen! We are thrilled to hear that Matt, Paul, and Tino provided professional and hard-working service on your sewer project. We understand that connecting your home to the city sewer was a challenging task, especially with the need for over 200 feet of pipe and a sophisticated pump station. Our team takes pride in tackling complex projects like yours with expertise and dedication. We truly appreciate your recommendation for both big and small plumbing projects. It's feedback like yours that motivates us to continue delivering great work for all our customers. Thank you again for choosing our team for your sewer connection needs!","date":"2025-02-28"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2paV1ZXeEZTV0l6WnpFdE1FeFRiM0ZmYm1sRFZrRRAB","author":"Linda Tasseff","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJXMUvL1sLFCBS0QeALyTg-AUPG5S3szgJ35UjFI3yq7bAVmQ=s120-c-rp-mo-br100","rating":4,"date":"2025-08-06","text":"Matthew was very professional and thorough. Our only disappointment was that, due to a full maintenance schedule when we called, we couldn’t have our semiannual inspection done more timely.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paV1ZXeEZTV0l6WnpFdE1FeFRiM0ZmYm1sRFZrRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjZWVWxFSWIzZzEtMExTb3FfbmlDVkE%7C%7C?hl=en","owner_reply":{"text":"We are thrilled to hear Matthew was professional and thorough. We understand the scheduling disappointment and appreciate your patience.","date":"2025-08-08"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21aRU5qQklNbWxFYVV4SlJFbzFlSFEwYVhKbGNrRRAB","author":"Clifford Capley","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIuPBH5jAm76en9PwrO1EUa2Uxl8GTS7o5zcke0x6OJzzI_eg=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-08-06","text":"Larry came by diagnosed a bad blower motor and then replaced it! Very pleased with work performed and Larry was professional and personable! Thank you !","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21aRU5qQklNbWxFYVV4SlJFbzFlSFEwYVhKbGNrRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmZENjBIMmlEaUxJREo1eHQ0aXJlckE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review, Clifford! We're pleased Larry provided professional service diagnosing and replacing your blower motor.","date":"2025-08-07"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25wdFNVcEVUVkpMZVZVeVQwazBUMUpFTlVocFYwRRAB","author":"V. Calkins","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWeU1Q-dzT-tmlp95sRX2m5i0lM_qiz9AO3xCOzL5uGqK82btipWg=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-08-06","text":"Fix our problem right away, very professional and cleaned up everything beyond what we expected.  Arrived on tine and will recommend to everyone!  Very happy with services provided.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25wdFNVcEVUVkpMZVZVeVQwazBUMUpFTlVocFYwRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnptSUpETVJLeVUyT0k0T1JENUhpV0E%7C%7C?hl=en","owner_reply":{"text":"We sincerely value your feedback! Thrilled we fixed your problem quickly and exceeded expectations with our cleanup.","date":"2025-08-07"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2poT04zSnRNRW94TUU1TVMyUTVWV0YxV0d0QllWRRAB","author":"Caroline Sanchez-Bell","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWo0GQeo4sPDm7B0AqDQmuCGBciiHDff7Mh994zSypQUOAqCTC-=s120-c-rp-mo-br100","rating":5,"date":"2025-08-06","text":"Tim was great! Very professional. He diagnosed our toilet issue immediately. He completed the work quickly and was very personable!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2poT04zSnRNRW94TUU1TVMyUTVWV0YxV0d0QllWRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjhON3JtMEoxME5MS2Q5VWF1WGtBYVE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback! We're delighted Tim provided professional service and quickly resolved your toilet issue.","date":"2025-08-07"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25oNVEyRlFjVTV0YTBoTE5saG1lVkpFYjNvMmFXYxAB","author":"Natalie Mendez-Tuchardt","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWvybLfO3cfOR1ww0RP0QOhRUIzDvN5t26QuhtODmvnqradmLDmGQ=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-08-06","text":"Frank came out for an estimate to replace a couple of shower tub combos. He was very polite and honest about what would need to happen for me to have these replaced. I felt very confident with the level of knowledge and decided I would certainly use them to perform installation once I got the parts.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25oNVEyRlFjVTV0YTBoTE5saG1lVkpFYjNvMmFXYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnh5Q2FQcU5ta0hLNlhmeVJEb3o2aWc%7C%7C?hl=en","owner_reply":{"text":"We are glad to hear Frank provided honest, knowledgeable service for your shower tub estimate. We appreciate your confidence in us.","date":"2025-08-06"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2w5VGFGbEdkMmw2VFdnMVEzWjVhVE54UjJKUGNWRRAB","author":"Jon Windness","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJpZsTzs2dW05XL5Zw7scYj1KdWW0Dns5vdcGWovOlRQaV2VA=s120-c-rp-mo-br100","rating":5,"date":"2025-08-06","text":"The technician was very polite and helpful.  He explained everything very well and did a good job on an in-house repair and the installation of a water softener.  Well done.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w5VGFGbEdkMmw2VFdnMVEzWjVhVE54UjJKUGNWRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOl9TaFlGd2l6TWg1Q3Z5aTNxR2JPcVE%7C%7C?hl=en","owner_reply":{"text":"We are thrilled to hear our technician was polite and helpful. Thank you for recognizing his excellent work on your repair and water softener installation.","date":"2025-08-06"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21WNFpHMHdhMWhUUTFkSk9WWTBXRkV0YlVab2QyYxAB","author":"Kim Karshner","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIQNsMpSdobvfMS-zsGw689phRg4-MhMJiYD9LmdnQkK6lT0w=s120-c-rp-mo-br100","rating":1,"date":"2025-08-05","text":"I have had 3 different technicians come out to my house to solve the same problem. They all have said they have fixed it but it is still not fixed.  I called when it was 110 degrees out for an emergency service and no one called me back. Call centers are now in New Jersey.  Since Waychoff's sold to Fenwick service has been terrible.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WNFpHMHdhMWhUUTFkSk9WWTBXRkV0YlVab2QyYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmV4ZG0wa1hTQ1dJOVY0WFEtbUZod2c%7C%7C?hl=en","owner_reply":{"text":"Thank you for reaching out and sharing your experience, we’re very sorry to hear about the ongoing issues and the lack of follow-up. A manager will be reaching out to you directly to address this and work toward a resolution. We appreciate your patience and the opportunity to make this right.","date":"2025-08-07"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xkeFJHZGpjREYwTWpaZlEwMTRkWFJaUWpOUk9IYxAB","author":"Anthony Bonelli","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIOz6t8COJo8lcVaTxvMUKFf7uXkD4q1pf-DOCFVkhGUWI6sg=s120-c-rp-mo-br100","rating":5,"date":"2025-08-04","text":"Khan was the best. Took care of all of the issues that needed repair and explained everything. Fenwick always does a good job and has great communication.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xkeFJHZGpjREYwTWpaZlEwMTRkWFJaUWpOUk9IYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOldxRGdjcDF0MjZfQ014dXRZQjNROHc%7C%7C?hl=en","owner_reply":{"text":"We're elated to hear that Khan provided excellent service and explained everything thoroughly. Thank you for your feedback.","date":"2025-08-05"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xablMyNHhXVWhLTTJaSVkxQXlSV1Y0U0VFNE9YYxAB","author":"Robert Farkas","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWbK_ffMG772AOJ14LQYvLee4OFb69uQWrlFDl_rJtR0c78O1e2=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-08-04","text":"Fenwick guys arrived on time as promised and immediately diagnosed the issue. The repair was quick and efficient and the guys were awesome, even though Frank is a Yankees fan. 😬\n\nFair price. Fast, friendly service.\n\n10/10 highly recommend.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xablMyNHhXVWhLTTJaSVkxQXlSV1Y0U0VFNE9YYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlZnS24xWUhKM2ZIY1AyRWV4SEE4OXc%7C%7C?hl=en","owner_reply":{"text":"We are ecstatic to hear about your positive experience with Fenwick Home Services. Thank you for sharing!","date":"2025-08-04"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2s1MU9ISkhkblJSYUUxR05VSklORXhNT1hwUE5IYxAB","author":"Mary Wallace","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ3KekhQMPUKYjtNwrPwrHkBQEc6L1VAWOvcoqXZoC6yk31PQ=s120-c-rp-mo-br100","rating":1,"date":"2025-08-04","text":"I feel I was overcharged for one pound of freon. Twenty five pounds of freon cost just under $300 or right at $300 depending on where you make a purchase. Fenwick charges $259 for one pound. Is that not ridiculous?","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s1MU9ISkhkblJSYUUxR05VSklORXhNT1hwUE5IYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOk51OHJHdnRRaE1GNUJINExMOXpPNHc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your feedback, and we understand your concern regarding the pricing. A manager will be reaching out to you directly to discuss this further. We appreciate you bringing it to our attention and giving us the opportunity to address it.","date":"2025-08-06"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT201SE1HdHVTMEZZY3pNMlIxUXhiR3BMUm05dmJrRRAB","author":"Shirley Menefee","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL23JBrCmgwpYB7cV8k6S6fbufMaPYp7ccx0UM1y3qkCiyC7w=s120-c-rp-mo-br100","rating":5,"date":"2025-08-03","text":"My experience with Fenwick Home Services was awesome.  Steven was my technician on  a late Sunday afternoon when my hot water heater began to leak. He came out and assess my situation and it was repaired in a very timely manner. I couldn't ask for better service. It was the best customer service I've received in a long time. Thanks Steven for doing an excellent job.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT201SE1HdHVTMEZZY3pNMlIxUXhiR3BMUm05dmJrRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOm5HMGtuS0FYczM2R1QxbGpLRm9vbkE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your awesome experience with Fenwick Home Services. Thank you for sharing your feedback, Shirley!","date":"2025-08-04"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pOUFRHRkRielpaVFZodVlreFVNMDVRVG1ObVNFRRAB","author":"Michele Lavasseur","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIbSuhFaOUdKi9KWgK0i2KSV3RU5hRK5gi78yO4ItuWFsqoSg=s120-c-rp-mo-br100","rating":5,"date":"2025-08-03","text":"Rafeal did an an amazing professional job checking my plumbing system for\nIssues I had been having. Very courteous and prompt. Thank you again Rafael!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pOUFRHRkRielpaVFZodVlreFVNMDVRVG1ObVNFRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjNPTGFDbzZZTVhuYkxUM05QTmNmSEE%7C%7C?hl=en","owner_reply":{"text":"We're overjoyed to hear about the amazing job Rafael did checking your plumbing system. Thank you for sharing your experience with us!","date":"2025-08-04"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21Jd09FMUtlamhtYkhrM2VGSkdlV2hMYlVrMVkyYxAB","author":"Francis Dollinger","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIPCD3Yn1emv0dniIga3Sle1Niy_WW-kM57xY3S3jH-gymT4w=s120-c-rp-mo-br100","rating":5,"date":"2025-08-02","text":"We experienced a lightning strike to our house.  Fortunately, the damage was minimal however, for the insurance claim (and our peace of mind) we needed an inspection of our electrical system and the lost equipment.  Brian was the service technician who came out the same day we called and checked everything necessary.  He also spent time educating us more about lightning and electrical currents.  He provided recommendations for additional safety measures.  He provided the needed information for the insurance.  Our usual home service provider, who charges more, was unable to provide this service.  We are very impressed with the timely and professional service from Fenwick and Brian.  We now have a new home services provider.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21Jd09FMUtlamhtYkhrM2VGSkdlV2hMYlVrMVkyYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmIwOE1KejhmbHk3eFJGeWhLbUk1Y2c%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review. We deeply respect your feedback and are glad we could assist with your electrical needs.","date":"2025-08-04"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xacGFXMUpkV2d0Wm0xQ1NVcFRVbkpEVFRGSGNYYxAB","author":"Syd","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocITnJVIYvV_edOex8J9tVxCFcS_jp7mDTQIhc9KCBOfkoF3aA=s120-c-rp-mo-br100","rating":5,"date":"2025-08-02","text":"Great service! Fadi came out, inspected the issue, and had everything working again in less than an hour. Very professional and friendly. Highly recommend","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xacGFXMUpkV2d0Wm0xQ1NVcFRVbkpEVFRGSGNYYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlZpaW1JdWgtZm1CSUpTUnJDTTFHcXc%7C%7C?hl=en","owner_reply":{"text":"Thank you immensely for your kind words, Syd! We're thrilled to hear about your great experience with Fadi.","date":"2025-08-04"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xGMkxUWjZiams0VjBkb01YTnRSR2x4TVVOek5rRRAB","author":"Shatoria Tucker","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW3E4bZt_Pa1p5zuBt0Gz-PkDVdLY5oVls1jND1j6kK1QvZ9N42Xw=s120-c-rp-mo-br100","rating":5,"date":"2025-08-01","text":"Dustin was extremely helpful! Answered any questions I had about replacing my outlet for my dryer. He was very efficient, knowledgeable and was done in no time.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xGMkxUWjZiams0VjBkb01YTnRSR2x4TVVOek5rRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlF2LTZ6bjk4V0doMXNtRGlxMUNzNkE%7C%7C?hl=en","owner_reply":{"text":"We're pleased to hear about your positive experience with Dustin. Thank you for your feedback.","date":"2025-08-01"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xNdFRXcE5PVkZtVkZKM1luTllaemsxTWxZMlgzYxAB","author":"Sheila Saperstein","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJfhp6EnuN2pBdXHofwTANz1kOnrvYlr8Rl0TyvSSVcnwM0aw=s120-c-rp-mo-br100","rating":5,"date":"2025-08-01","text":"Steve was awesome!  He took his time explaining everything and fixed the problem!  Great service!  Super friendly!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xNdFRXcE5PVkZtVkZKM1luTllaemsxTWxZMlgzYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlMtTWpNOVFmVFJ3YnNYZzk1MlY2X3c%7C%7C?hl=en","owner_reply":{"text":"We're overjoyed to hear about your positive experience with Steve at Fenwick Home Services! Thank you for sharing your feedback.","date":"2025-08-01"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pKcFJqVTFSa1JJY1hOc01qVkdSMEpVV1hoR2FVRRAB","author":"Robin Jones","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX9_OO2VQpqtTbKQeVcbkmbvrzxf8Sul45hFuiqvfx8L-nhDKU=s120-c-rp-mo-br100","rating":5,"date":"2025-08-01","text":"My technician Larry in Jacksonville FL did awesome. Quick, informative, great customer service. Overall experience with the company awesome never have a problem when I call to get a maintenance or system issues","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pKcFJqVTFSa1JJY1hOc01qVkdSMEpVV1hoR2FVRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjJpRjU1RkRIcXNsMjVGR0JUWXhGaUE%7C%7C?hl=en","owner_reply":{"text":"We're thrilled to hear about your positive experience with Larry in Jacksonville FL. Thank you for taking the time to share your feedback.","date":"2025-08-01"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2t4WU1pMXlNSFZPUVhWNVFrUkVVbk5XT1Y5aFdtYxAB","author":"Kevin Klimchak","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJSewgbsk980_uuDewT_WGbFaQ_sfGs43wYK4ktJQYXcydukA=s120-c-rp-mo-br100","rating":5,"date":"2025-08-01","text":"Wes was very professional and was honest with his inspection of our ac system. We were very fortunate to have same day service during this horrible heatwave of summer 2025.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t4WU1pMXlNSFZPUVhWNVFrUkVVbk5XT1Y5aFdtYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkxYMi1yMHVOQXV5QkREUnNWOV9hWmc%7C%7C?hl=en","owner_reply":{"text":"We're pleased to hear Wes provided professional and honest service during the heatwave. Thank you for your feedback.","date":"2025-08-01"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pCb2JrMTFjMDU2V0VSbU1YbG5WMHhFVFdOdWVFRRAB","author":"Shirley Crouse","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKMizNnP5QmPxQpNAd8vJ7dMwbXV9JoQtG_7acYSAuJ7hhYxQ=s120-c-rp-mo-br100","rating":5,"date":"2025-08-01","text":"The three technicians that installed our new AC were very professional and the installation was completed within a day. There was nothing left behind and it looked like they were never there (except we have a new system). We are very satisfied and impressed with the installation and service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pCb2JrMTFjMDU2V0VSbU1YbG5WMHhFVFdOdWVFRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjBobk11c056WERmMXlnV0xETWNueEE%7C%7C?hl=en","owner_reply":{"text":"We are glad to hear that you were satisfied with the installation of your new AC system. Thank you for sharing your positive experience with us.","date":"2025-08-01"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25kM2EwRTRZelpPVFhWMVJFbFNSalJ4TWpZeFFrRRAB","author":"joshalyn mclellan","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIpRS5hYwJzWNUxznX2Be5VTkfsB72BmU5wDGFM9rxcnETh_A=s120-c-rp-mo-br100","rating":5,"date":"2025-08-01","text":"I was given a same day appointment window from 2-6. My technician arrived at approximately 2:30. He was very professional, and provided me with a very reasonable price. I’m still waiting on the parts to arrive, so cannot speak on installation. However, I’m already sold with this company!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25kM2EwRTRZelpPVFhWMVJFbFNSalJ4TWpZeFFrRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnd3a0E4YzZOTXV1RElSRjRxMjYxQkE%7C%7C?hl=en","owner_reply":{"text":"We deeply cherish your positive feedback and are glad to hear about your experience with our technician. Thank you for choosing Fenwick Home Services!","date":"2025-08-01"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT210aVZUQXphVE5GYlVrMU5rbEdSakY2YVVzMFUxRRAB","author":"Lisa","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJhVpVSHPCwblJxOyTQt3NJ5zF1qIawxDBwaljxcby0na4STA=s120-c-rp-mo-br100","rating":5,"date":"2025-08-01","text":"Fenwick Waychoff Home Services came out to diagnose the issue I was having with my AC unit and repaired it in moments. I couldn’t ask for better service or response time! Buster was both personable and knowledgeable. I highly recommend this company","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT210aVZUQXphVE5GYlVrMU5rbEdSakY2YVVzMFUxRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmtiVTAzaTNFbUk1NklGRjF6aUs0U1E%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your positive experience with our AC repair service and Buster's knowledgeable, personable approach!","date":"2025-06-23"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21rek9XWjBibFJtT1VZM1VXSjZMV1JNYjE5a0xXYxAB","author":"Cliff Barry","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIWxZBpbKPwtUNjrb3bcRCqPa8SjK0AZZ3MWp1KLpazJL8zGg=s120-c-rp-mo-br100","rating":5,"date":"2025-08-01","text":"Antonio was very personable, informative and highly professional.  He's the kind of technician we all want.  I will forever ask for him when repairs and/or service is needed.  Great guy!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21rek9XWjBibFJtT1VZM1VXSjZMV1JNYjE5a0xXYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmkzOWZ0blRmOUY3UWJ6LWRMb19kLWc%7C%7C?hl=en","owner_reply":{"text":"We are excited to hear that Antonio provided you with excellent service. Thank you for your feedback, Cliff!","date":"2025-08-01"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25GWmJEVm9WR0o2WlZVdFUza3hRWEZDZVdKRU1IYxAB","author":"Patricia Casper","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLb9fsurjcOFb40EQ2KShRGo7964TB1_eWewtYTC7VKIXS21w=s120-c-rp-mo-br100","rating":5,"date":"2025-07-31","text":"Excellent response time. Called at 8:00 am and service provided by 12:noon. Alan Barnett, tech. did a great job. Would positively recommend using Fenwick Waychoff  for your HVAC needs.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25GWmJEVm9WR0o2WlZVdFUza3hRWEZDZVdKRU1IYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnFZbDVoVGJ6ZVUtU3kxQXFCeWJEMHc%7C%7C?hl=en","owner_reply":{"text":"We are pleased to hear about your excellent experience with our HVAC services. Thank you for recommending Fenwick Home Services!","date":"2025-08-01"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT20xclJGaFpjMGhGZUdOQ01saFlVRlZqZG1wb1psRRAB","author":"SharonK Barber","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVctua0PpyGQbtgym1qQOo6yGu_Y4I08kBvpLOPV3ET6iqGsq7b=s120-c-rp-mo-br100","rating":5,"date":"2025-07-31","text":"Brian Shields did an awesome job and was so polite and friendly. He was able to diagnose and fix my electrical issue in less than an hour. I will definitely use Fenwicks for all my electrical needs.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xclJGaFpjMGhGZUdOQ01saFlVRlZqZG1wb1psRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOm1rRFhZc0hFeGNCMlhYUFVjdmpoZlE%7C%7C?hl=en","owner_reply":{"text":"We are absolutely thrilled to hear about your positive experience with Brian Shields at Fenwick Home Services. Thank you for sharing your feedback!","date":"2025-07-31"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25CNmFsWjBNelpDYWtkcU5GQXpNMGxMUWtSdWNsRRAB","author":"Joann Mason","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKwE-3SjuaOX__4IGgeBUyu30S2tlYQswA4rDzoRAvetOVgiw=s120-c-rp-mo-br100","rating":5,"date":"2025-07-31","text":"Patrick was extremely professional and his customer service is outstanding.  He is very responsive, polite and knowledgeable with plumbing repairs.  Very attentive to the client’s requests and clarifications.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CNmFsWjBNelpDYWtkcU5GQXpNMGxMUWtSdWNsRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnB6alZ0MzZCakdqNFAzM0lLQkRuclE%7C%7C?hl=en","owner_reply":{"text":"We're elated to hear about your positive experience with Patrick at Fenwick Home Services. Thank you for sharing your feedback!","date":"2025-07-31"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xsTmJtWlJXVE53Y1V4MU4ybG9TR2w2U1VFMmVGRRAB","author":"Ken Klein","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ2WY-jnaKZe3-ufyTLuNrzTnC1d_4Yy_6624UEnOszrgRyjw=s120-c-rp-mo-br100","rating":5,"date":"2025-07-31","text":"Zachary Andrews and Assistant did an outstanding job again flushing out our Condo drain lines.  They arrived on time, completed the job expediently, and professionally.  Highly recommended!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xsTmJtWlJXVE53Y1V4MU4ybG9TR2w2U1VFMmVGRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOllNbmZRWTNwcUx1N2loSGl6SUE2eFE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Zachary Andrews and his assistant provided outstanding, professional service for your condo drain lines, Ken!","date":"2025-06-19"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUREaVBiS2VREAE","author":"Albert Roark","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUqIP0NiD3nrldBOcolpbhwFeJCCOLkq3FejJWx8a5d7aQsB3o=s120-c-rp-mo-ba2-br100","rating":4,"date":"2025-07-30","text":".  I’ve always used Fenwick for my plumbing needs and though high priced they do quality work.  This was no exception.  The technician arrived on time, inspected the job and then gave me a quote.  After I picked my jaw up off the floor and got my heart rate back down, l told him that price was way too high.   I had to get the work done so he cut the price a bit.  He went to work and a couple hours later the work was done.  An excellent job by a professional.  Thank you Fenwick.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUREaVBiS2VREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDDiPbKeQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your feedback, Albert. We appreciate your loyalty and are glad our technician delivered quality, professional work on time.","date":"2024-04-04"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tRMFN6azBTbkZrYVRBNVQwUkdNMmRsYkVwR01rRRAB","author":"Bernie M","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL9k5-VLjVxwJ0MBq8Y1dAewblU_WAoHLUqfhJ1brTwJrpV9Q=s120-c-rp-mo-br100","rating":5,"date":"2025-07-30","text":"July 30, 2025 Patrick and Paul came out to help service pipes with our shower and they were very very helpful answer all of my questions showing me everything hands on. The were Awesome I definitely recommend Fenwick for any pumbling services. Perfect services! Again Patrick an","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tRMFN6azBTbkZrYVRBNVQwUkdNMmRsYkVwR01rRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkQ0Szk0SnFkaTA5T0RGM2dlbEpGMkE%7C%7C?hl=en","owner_reply":{"text":"Your feedback is incredibly valuable. We're thrilled to hear about your positive experience with Patrick and Paul at Fenwick Home Services. Thank you for recommending us for plumbing services!","date":"2025-07-31"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2s0elJHSmpSWG96VEd0dlIzRkJSR1ozY2t0VkxXYxAB","author":"Ross Hart","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX_OmBJGhD56CxdZaOXmagY1ao-82qXjuxnACLjgflNasPO6mqx=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-07-30","text":"Wonderful and professional . Dale Willis was A very knowledgeable and helpful technician. He was transparent and acted in the best interest of me, the customer, and it was greatly appreciated. Would recommend!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s0elJHSmpSWG96VEd0dlIzRkJSR1ozY2t0VkxXYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOk4zRGJjRXozTGtvR3FBRGZ3cktVLWc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review, Ross! We're thrilled to hear about your positive experience with Dale Willis at Fenwick Home Services. Your feedback is invaluable to us.","date":"2025-07-31"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25FME1ESjRPVlJNUW5VNFJVeFdVVXhWYTJjeWVYYxAB","author":"Dave Johnston","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIo9lFLNnZef2Qxk8dY0J23m-nM_qsrV6PCVKqQp3YGN0xJZg=s120-c-rp-mo-br100","rating":5,"date":"2025-07-30","text":"I received prompt excellent service, from the initial, same day appointment, to the high quality - next day -  install done by qualified, friendly technicians. I highly recommend these folks and will use them again without hesitation.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25FME1ESjRPVlJNUW5VNFJVeFdVVXhWYTJjeWVYYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnE0MDJ4OVRMQnU4RUxWUUxVa2cyeXc%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience with our prompt service and qualified technicians. We appreciate your recommendation and trust.","date":"2025-07-30"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25OMU5uUnVZbWRWTFVkQ2EyTkVlVFkzVlVWRmVtYxAB","author":"Adrienn Molnar","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX3uWBzRmn0jwqpqqtu08q24nulf2E9JVBlm0Fn1ecaJu-rCt_z=s120-c-rp-mo-br100","rating":5,"date":"2025-07-29","text":"Absolutely fantastic company, they get my heater change done in one day. Special thanks to Steven Bush! Newer met a better service provider in this field.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25OMU5uUnVZbWRWTFVkQ2EyTkVlVFkzVlVWRmVtYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnN1NnRuYmdVLUdCa2NEeTY3VUVFemc%7C%7C?hl=en","owner_reply":{"text":"Your review is appreciated! Thrilled Steven Bush and our team completed your heater change in one day. Your trust means everything.","date":"2025-07-30"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2s0M1kwUXpkR2xsUVU5WWRqUlBZbVJmYWtremFsRRAB","author":"Kathy Cooper","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL-sQNdrTgGHM3YBHnjyfygVlsW0X0rvKMCmbWhLfXhG-bmbQ=s120-c-rp-mo-br100","rating":5,"date":"2025-07-29","text":"My Technician was very Professional, Respectful , and knowledgeable. He took his time to explain questions I had and if I didn’t understand he didn’t mind explaining again. Great experience with my Technician.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s0M1kwUXpkR2xsUVU5WWRqUlBZbVJmYWtremFsRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOk43Y0QzdGllQU9YdjRPYmRfakkzalE%7C%7C?hl=en","owner_reply":{"text":"We are thrilled to hear about your professional, respectful technician. Appreciate you recognizing his knowledge and patience explaining everything clearly.","date":"2025-07-30"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25WcFEyWnFPVEp6UW14ckxTMVhlR3QwWjBka05uYxAB","author":"Anita S","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLNSUj-Te1AFwJxumYz_F0XWgpw6p6BdqmFvXOaxgj3QbWvBQ=s120-c-rp-mo-br100","rating":5,"date":"2025-07-28","text":"Exceptionally pleased with the service we received from Danielle McM at Fenwick. We had a leak and he came out the next day and did an outstanding job. We were particularly pleased with Danielle's attention to detail. He was very respectful and knew what he was doing.\n\nAs a side note, this is the second time we have used Fenwick in the last 7 months for plumbing needs and we couldn't be happier with both the quality of the people Fenwick employs as well as the quality of the work performed. Well done!\n\nHighly recommend Fenwick.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25WcFEyWnFPVEp6UW14ckxTMVhlR3QwWjBka05uYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnVpQ2ZqOTJzQmxrLS1XeGt0Z0dkNnc%7C%7C?hl=en","owner_reply":{"text":"We are thrilled to hear about your outstanding experience with Danielle! Thank you for recommending Fenwick and trusting us twice.","date":"2025-07-29"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21sT1luUjJTMDFXVFZGclkzRmhXRmxzUVZkU1NrRRAB","author":"Milton Vega","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIV6vYglZirI3ZjlnNDLb2FJtiYWL709gEBwghNhU_2ngOA9g=s120-c-rp-mo-br100","rating":5,"date":"2025-07-28","text":"Arrived promptly and completed the work rapidly.  Technician was very courteous and explained what needed to be done as well as offering to renew my maintenance plan so that I could save on the cost of the repairs and gain a follow-up visit in the near future to insure the system is working fine!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21sT1luUjJTMDFXVFZGclkzRmhXRmxzUVZkU1NrRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmlOYnR2S01WTVFrY3FhWFlsQVdSSkE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your positive feedback, Milton. We are honored to have been able to assist you promptly and efficiently.","date":"2025-07-28"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tNMWJuSkZkRTR5Y2sxbVpVZGpiMjlDUTNocE5VRRAB","author":"Jackie King","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU41azwcVHfy-co4W_pa1L4FQasurUGc4tdtDz79IN8YVa_0Zg=s120-c-rp-mo-br100","rating":5,"date":"2025-07-28","text":"Ben was great. Very respectful and knew what to do immediately. Unfortunately we had to have pipes moved  but he made sure to clean up any debris from the install. I am thankful I now have a working garbage disposal and running water in my kitchen 😊.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tNMWJuSkZkRTR5Y2sxbVpVZGpiMjlDUTNocE5VRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkM1bnJFdE4yck1mZUdjb29CQ3hpNUE%7C%7C?hl=en","owner_reply":{"text":"We're overjoyed to hear about your positive experience with Ben. Thank you for your review!","date":"2025-07-28"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xGc2RFdHpNMGs1ZWxZdFprWlVXRUZTUVVaeVNrRRAB","author":"Freak Sh0w187","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV5r-Yo-f2NaiYmYLAAjPogjPvSy2-Fkyy_7ivb-mEX0g8Xw8C_=s120-c-rp-mo-br100","rating":5,"date":"2025-07-25","text":"WOW…That’s how a service call should go!\nI was thoroughly impressed from the time I scheduled the appointment online, to the impeccable services provided by their tech Adam branch. I was kept informed every step of the way, including when Adam did his diagnostics, troubleshooting and recommendations for fixing our air conditioning system. True professionals!!!\nI highly recommend trying them for yourself!\nYou won’t be disappointed!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xGc2RFdHpNMGs1ZWxZdFprWlVXRUZTUVVaeVNrRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlFsdEtzM0k5elYtZkZUWEFSQUZySkE%7C%7C?hl=en","owner_reply":{"text":"Hi, Freak. We appreciate the kind words and are glad we could provide you with a positive experience!","date":"2025-07-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNRaG82UHV3RRAB","author":"Dillon Tidwell","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUJkDd3R23l3wlj1ggbtYIoP_RfRcV73IKjuDTzgg8vPGVXxpf7Dg=s120-c-rp-mo-br100","rating":5,"date":"2025-07-24","text":"A tech named Ben came by and was super respectful and knowledgeable. He did an amazing job replacing the coils in my upstairs indoor AC unit. His customer service was the best of the Fenwick associated techs that have come in the past. Highly recommend these guys.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNRaG82UHV3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCQho6PuwE%7C%7C?hl=en","owner_reply":{"text":"Hi, Dillon. We appreciate the kind words and are glad we could provide you with a positive experience!","date":"2025-03-03"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21kbVRGWk1WVVpXZUdZME9WaEJiekZzUlRsNmFsRRAB","author":"Baird Fulghum","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUmSmqxrtSic9l6XmH9jQSXG9ryHG9dlXJhnKohe8qQZobDjxgOrw=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-07-24","text":"St Johns Fl-- Steve went above and beyond . Very professional also friendly. We had problem with mbr sink faucet being difficult to turn. Installed new Moen. Great work all around !","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kbVRGWk1WVVpXZUdZME9WaEJiekZzUlRsNmFsRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmdmTFZMVUZWeGY0OVhBbzFsRTl6alE%7C%7C?hl=en","owner_reply":{"text":"Thank you! Steve's professional work on your Moen faucet installation shows our commitment to going above and beyond.","date":"2025-07-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2twb05VY3dVa00wWlhoUU9GRXdaRzB3TVRKQmRGRRAB","author":"Randy Morell","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLXIZn4WSZPosguyOas_d_-fYs5sXIQZH3kTEvQSqdGAadMKA=s120-c-rp-mo-br100","rating":5,"date":"2025-07-24","text":"Elmer from Waychoff was very knowledgeable and personable. He explained what repairs were required and tested the complete system after repairs. Great customer service!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2twb05VY3dVa00wWlhoUU9GRXdaRzB3TVRKQmRGRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkpoNUcwUkM0ZXhQOFEwZG0wMTJBdFE%7C%7C?hl=en","owner_reply":{"text":"We are grateful for highlighting Elmer's knowledgeable service and thorough system testing. Your feedback about our customer service means everything.","date":"2025-07-24"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT210QmRFZFFhRFJYU2tnMGR6bHlOa3h3VjNZMFQwRRAB","author":"Diane Kleinschmidt","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXdEjWXImIaoAuJ2xmWgSPIvdL-_BULLww8Cw2EWwAvi0YATJgx6w=s120-c-rp-mo-ba4-br100","rating":5,"date":"2025-07-23","text":"I called about 10am...at 3:00 my ac is functioning. I recommend both the company and technician Jose.\nHe diagnosed and completed the repair in less than an hour.\nHe was pleasant, efficient, explained the problem and the cost before completing the repair.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT210QmRFZFFhRFJYU2tnMGR6bHlOa3h3VjNZMFQwRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmtBdEdQaDRXSkg0dzlyNkxwV3Y0T0E%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review, Diane. We're grateful Jose provided efficient service and clear communication for your AC repair.","date":"2025-07-24"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2psbVExVk9UbVZ0VkRWRWREVXRVMUJUUmxSTFRrRRAB","author":"John Faldetta","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLOeHmlC80kW8Z-JjByYH4PNjyxsz_C79LNTO7754v99RuBUQ=s120-c-rp-mo-br100","rating":5,"date":"2025-07-23","text":"Tim installed a utility sink and soft water hose bib in garage and disposal and faucets in kitchen sink. Excellent work. Very happy with results.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psbVExVk9UbVZ0VkRWRWREVXRVMUJUUmxSTFRrRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjlmQ1VOTmVtVDVEdDUtU1BTRlRLTkE%7C%7C?hl=en","owner_reply":{"text":"Hi, John. We appreciate the kind words and are glad we could provide you with a positive experience!","date":"2025-07-23"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21KbGVHeGhObk4wUldNM1NrSmlhMVprUVhkaVNYYxAB","author":"Mary Hoffman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI_EFpkvvEMWiemSOJMHdVKSTLbLZFVXHKDEFHIx2zdfqbZbg=s120-c-rp-mo-br100","rating":5,"date":"2025-07-23","text":"Tevelle was very professional and thorough. He pointed out several problems. He said he could fix the problems but recommended a new system. We have had many different problems with the system and it would be best to get a new one. He attempted to correct the existing problem. The problem was leaking water and could be a major fix.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KbGVHeGhObk4wUldNM1NrSmlhMVprUVhkaVNYYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmJleGxhNnN0RWM3SkJia1ZkQXdiSXc%7C%7C?hl=en","owner_reply":{"text":"Hi, Mary. We appreciate the kind words and are glad we could provide you with a positive experience!","date":"2025-07-23"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tSWlUybElRVGxzTFZWSGNHVjBSSGxxU1hKalUyYxAB","author":"Robert Miller","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJI3nlbe9jeB3vvL5I6PfWgy20pdSeY6n9anXSXGp8fu-37=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-07-22","text":"Absolutely the service was superb.  Brian is super knowledgeable and knows his stuff.  I would not ever hesitate to use them again.  They installed a full ac system on my rental house to and love it!!!   So yourself a favor and give them a try.   You will not be disappointed.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tSWlUybElRVGxzTFZWSGNHVjBSSGxxU1hKalUyYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkRZU2lIQTlsLVVHcGV0RHlqSXJjU2c%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your superb experience with Brian and our AC installation service. Thank you for recommending us!","date":"2025-07-22"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURJdHJLN19nRRAB","author":"Alicia Kelly","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUxro3RfANEmfxHb7MVjds430TBBHsDnYnnhGTMMDrDGF1SxIbC=s120-c-rp-mo-br100","rating":5,"date":"2025-07-22","text":"Danny did a great job unclogging the toilet! He was quick and friendly. Plus, I did same day service and Danny was here within the hour… literally!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURJdHJLN19nRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDItrK7_gE%7C%7C?hl=en","owner_reply":{"text":"Hi, Alicia. Your feedback is highly appreciated. Thank you for the review!","date":"2025-04-09"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pjMlpWUjNhMjQ0TmpWbUxUQmtiREJmVmt0UldGRRAB","author":"Thomas Blitch","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX0w9e6pb2fTvhYli6hmfIBZewnHPUrIKdLcjKIwom0TSaA4D7I1w=s120-c-rp-mo-ba2-br100","rating":1,"date":"2025-07-21","text":"No stars. Technician tried to cheat me by giving me  a ridiculous quote for repair that didn't even address the problem. He said a refrigerant pipe had a hole in it when it was actually the TXV valve that needed replacing. All they want to do is sell you a new system.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pjMlpWUjNhMjQ0TmpWbUxUQmtiREJmVmt0UldGRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjc2ZVR3a244NjVmLTBkbDBfVktRWFE%7C%7C?hl=en","owner_reply":{"text":"We’re sorry to hear about your experience and understand your frustration. A manager will be reaching out to you directly to address your concerns and review the situation further. Thank you for bringing this to our attention.","date":"2025-07-22"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT204eFQzWllXR1IzZG5WcWRtRnFTMHhKTWxGRFYzYxAB","author":"Bo Samargya","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWqJhMknHER-Twtm3vfXKTmX8OXQVSV74WxcoZJwSbj-aC0gDXe=s120-c-rp-mo-br100","rating":5,"date":"2025-07-21","text":"Tavelle was outstanding and explained everything thoroughly.  This was not an easy everyday issue and he diagnosed it perfect.  I had another company out and they mid-diagnosed and fixed nothing.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT204eFQzWllXR1IzZG5WcWRtRnFTMHhKTWxGRFYzYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOm8xT3ZYWGR3dnVqdmFqS0xJMlFDV3c%7C%7C?hl=en","owner_reply":{"text":"Hi, Bo. Your feedback is highly appreciated. Thank you for the review!","date":"2025-07-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21OWWNsSlNhazlSTUROdFYyRTVibFZ0YjNreU5VRRAB","author":"Ronnie Balvin","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXtqwcLP25VbkZfIfQM5D6oJQDX5zqhh8aAcRD6c6b3tBsmCKP4=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-07-20","text":"Our AC unit needed is normal service. I was able to book an appointment on a Saturday and they showed up on Sunday in a timely manner. The Technician, Yoan Lopez, was efficient in checking both the inside and outside AC components. He found molding issues inside our unit. He cleaned it and installed a UV light (with my permission) promptly. I will always recommend Fenwick to my friends and neighbors.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21OWWNsSlNhazlSTUROdFYyRTVibFZ0YjNreU5VRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmNYclJSak9RMDNtV2E5blVtb3kyNUE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback. We appreciate your recommendation and are glad to hear about your positive experience with our technician, Yoan Lopez.","date":"2025-07-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xCak4wNDVkVmczZWxwbWFYTjJYMjlPYUhkb1VuYxAB","author":"Jackie and Ed","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU_fd-vb3tW0SdULEomhJWMT-xUW4DgCRSTAhjcStw1YvM9WRs=s120-c-rp-mo-br100","rating":5,"date":"2025-07-20","text":"Eddwing’s team was amazing. They came on time, were respectful of my home, and worked quickly. They were at my home from 9a-3p to install a new HVAC system. The walkthrough was thorough. You can’t beat their pricing and warranty. 10/10 recommend!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xCak4wNDVkVmczZWxwbWFYTjJYMjlPYUhkb1VuYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlBjN045dVg3elpmaXN2X29OaHdoUnc%7C%7C?hl=en","owner_reply":{"text":"We are overjoyed to hear about your positive experience with Eddwing's team at Fenwick Home Services. Thank you for recommending us!","date":"2025-07-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21KVmF6QkJiRnAwWTNOWU4yNXFiMFpTYTJJelZrRRAB","author":"Amber W","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLvNWtRIZbMrjJr6qZ6R-trnrgdaXIyFpUhruV-PyXcjIs4Fg=s120-c-rp-mo-br100","rating":5,"date":"2025-07-20","text":"My AC went out in July in Jacksonville Florida late on a Saturday afternoon (yesterday), my neighbor recommended Fenwick so I gave them a call around 5:30 pm. Their technician Buster Davis was here at 8am Sunday morning. Buster was fantastic, he was friendly, knowledgeable and honest. He gave me several options, shorter and long term fixes, including a budget friendly option that would fix the issues that were preventing it from working same day. A lot of times with emergency home repair companies they will make you feel pressured into getting more than what you asked for or needed. I did not feel that pressure with Buster. He of course suggested replacing my unit eventually but was honest that it didn’t need to be done today. He replaced a motor and another part having to do with a fan and it’s been in working wonderfully ever since. Buster gained my trust today, so when the time comes when I do have to replace my entire AC unit, I’ll be using Fenwick.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KVmF6QkJiRnAwWTNOWU4yNXFiMFpTYTJJelZrRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmJVazBBbFp0Y3NYN25qb0ZSa2IzVkE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience with Buster from Fenwick Home Services. We are glad to hear that he provided you with excellent service and honest recommendations.","date":"2025-07-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT205MWNXMWFZbkpvV0ZKcmQyTllSM050VkZCUE5IYxAB","author":"Michael","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKmdxd997B6RoHigd_-GgHzAN5UxcMu2Ti9kM-QF4U23ZA4GQ=s120-c-rp-mo-ba2-br100","rating":1,"date":"2025-07-19","text":"You need to teach your techs driving manners. No need for him to ride on the shoulder to merge in front of my truck and definitely no need to flip me off when I honked at him to call out his stupidity of putting us both at risk of a unnecessary accident because he feels my time is more important than mine. It happened at 13:15 on Saturday July 19th on 295 eastbound. Jacksonville Florida","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT205MWNXMWFZbkpvV0ZKcmQyTllSM050VkZCUE5IYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOm91cW1aYnJoWFJrd2NYR3NtVFBPNHc%7C%7C?hl=en","owner_reply":{"text":"Thanks for letting us know. We’re sorry for the incident, that behavior is unacceptable and will be addressed internally.","date":"2025-07-22"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21Oa1pUZzBUekJXY1ZGNmVGaFhkVk5WUTNONVpIYxAB","author":"Dawn Botkin","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKBxxBdsh3xPYl9o-ps51HC_S50-K3qFwmYE0uCoqssxbPOAw=s120-c-rp-mo-br100","rating":5,"date":"2025-07-18","text":"Cody at Fenwick arrived promptly and was very professional.  He left his cell in case we needed to contact him and he was very knowledgeable about our gas tankless water heater.  Very pleased!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21Oa1pUZzBUekJXY1ZGNmVGaFhkVk5WUTNONVpIYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmNkZTg0TzBWcVF6eFhXdVNVQ3N5ZHc%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about Cody's professional service and knowledge with your gas tankless water heater!","date":"2025-07-18"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT20xWlN6aDVjMHhoVUhOelZYZElOVkpVYUMxSFptYxAB","author":"Jay","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWzOQXl_RLyKBK7HDKhgl31zaiVQPj8yW9RuhrFQqTC5wJL8USeZg=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-07-17","text":"Larry the technician came out and did a fantastic job.  He was very polite and professional.   Answered all my questions and went above the call of duty.   Thank you all so much","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xWlN6aDVjMHhoVUhOelZYZElOVkpVYUMxSFptYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOm1ZSzh5c0xhUHNzVXdINVJUaC1HZmc%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Larry provided fantastic service! Thank you for recognizing his professionalism and dedication. We appreciate the feedback!","date":"2025-07-17"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21scFN6UXphbUZwY2pZMlNWbEZOM2x5Wm5adGEwRRAB","author":"Alice Hopson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJPtZ7rv84D2rpnAqha4yl-TwvE2zxC9pdHYK5ch5WwAMu_rw=s120-c-rp-mo-ba4-br100","rating":5,"date":"2025-07-17","text":"My experience with Fenwick services were nothing less than exceptional above and beyond. Exceptional service, kind courteous punctual and very fair and reasonable prices. They gave me estimates with two options and I felt no pressure whatsoever and was allowed ample time to decide. I highly recommend and will definitely be using them again in the future.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21scFN6UXphbUZwY2pZMlNWbEZOM2x5Wm5adGEwRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmlpSzQzamFpcjY2SVlFN3lyZnZta0E%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your exceptional experience with our punctual service and fair pricing, Alice!","date":"2025-07-17"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21sMVR6Wk1Ra2x3V2s1TWJrdENkM0ZOY0ZZd1QzYxAB","author":"Nicole R","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJsJ1cs_tYbCFdzdHV66Xh1rpt-FoIUiAIXjw4Le-YE909C-A=s120-c-rp-mo-br100","rating":5,"date":"2025-07-16","text":"I can’t say enough how they saved us. Being without air for 14 days with United Air Temp giving us the run around and no relief I was told to call Waychoff/Fenwick. They came out right away no high pressure sales and worked with em to get a new unit that fit my monthly budget. They even brought out a cooling unit while they worked to offer relief. Everyone from the get was so honest and professional doing everything to get me a resolution and not waste my money. If I could give more stars I would because they are a 10 out of 10 from sales to the techs..going to look into a plumbing contract as well with them. Thanks Waychoff you really came through for my family and in Florida with a heat index of 108.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21sMVR6Wk1Ra2x3V2s1TWJrdENkM0ZOY0ZZd1QzYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOml1TzZMQklwWk5MbktCd3FNcFYwT3c%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear we saved your family during that heat! Thank you for trusting us with your air conditioning needs.","date":"2025-07-16"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tKbWFVVXpiMHhQUVVSeFlVTkxkVW94WXpKeWFuYxAB","author":"Julie Warrenfeltz","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVIpzHiLyYD3cWxLhguBiYMwN1HY6bbXfVtpBmu30SKSZE30uyDIQ=s120-c-rp-mo-ba5-br100","rating":5,"date":"2025-07-15","text":"We called yesterday to get a quote to remove a broken bidet toilet combo and wanted someone who was experienced in replacing it with a new one. Frank was very knowledgeable and experienced, so we agreed to have him do the job on the spot. The last plumbing company that came out said that they weren't able to put that same toilet in that Fenwick was able to do in just a few hours (that included going to go get the replacement). They did great work and we're very pleased with their professionalism and workmanship.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKbWFVVXpiMHhQUVVSeFlVTkxkVW94WXpKeWFuYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkJmaUUzb0xPQURxYUNLdUoxYzJyanc%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your positive experience with Frank! Thank you for choosing Fenwick Home Services, if you need anything else please let us know!","date":"2025-07-16"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2sxdVRWRkJkRGRCWWxkNlVIUkdhRVowUTFKQmNYYxAB","author":"Lynn Stenroos","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVPChE5ecYTqVv_NdNM5HhK4yY8oqVZAxa5Sds1zj1UBFqCunqmwA=s120-c-rp-mo-br100","rating":5,"date":"2025-07-15","text":"Brian was my technician. He went way beyond what he had to do. He found the problem quickly and fixed it and then he said this pole is really leaning dangerously. Do you got a piece of wood? I said sure I got him a piece of wood and he fixed the pole that was holding everything up. On top of that he’s just a down to earth great guy if I ever need your services again, I’m asking for Brian","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxdVRWRkJkRGRCWWxkNlVIUkdhRVowUTFKQmNYYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOk1uTVFBdDdBYld6UHRGaEZ0Q1JBcXc%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about Brian's exceptional service! His dedication to going beyond expectations truly reflects our values. Thank you for sharing!","date":"2025-07-16"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tKcU9HZGtVREJ1Vm1kRVNIcHlNbkpoVUhWYVgwRRAB","author":"Mark St. George","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJifBmUMCR2B2otHODWjXtBHwmHo074wZFhQOSuJq7yyhckhw=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-07-15","text":"Khan provided excellent work! He was able to correct issues we had with one of Fenwick’s competitors and was thorough in his work. He also provided detailed explanations of the work he would perform. We will use Fenwick in the future.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKcU9HZGtVREJ1Vm1kRVNIcHlNbkpoVUhWYVgwRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkJqOGdkUDBuVmdESHpyMnJhUHVaX0E%7C%7C?hl=en","owner_reply":{"text":"Hi, Mark. Your feedback is highly appreciated. Thank you for the review!","date":"2025-07-16"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xObVpVUjFRVE5UVEZsSk1Ib3dUREZsVG5ocWFVRRAB","author":"Sharon Brown","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL0eC6G-jT3dNI-ahWfnnubAWc9zx0gfDgKXbVTCd391KoqHw=s120-c-rp-mo-br100","rating":5,"date":"2025-07-15","text":"Daniel did a great job unclogging our sink! He was very nice and polite! He even brought in our garage can for us.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xObVpVUjFRVE5UVEZsSk1Ib3dUREZsVG5ocWFVRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlNmZUR1QTNTTFlJMHowTDFlTnhqaUE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Daniel provided excellent service unclogging your sink! Thank you for the feedback!","date":"2025-07-15"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pKdE5WbHBXbTlNZUZFeFFYSmxZalJVZDJoVmExRRAB","author":"Kathryn Quinlan","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK1uYB6rW5Z1UTnPBBSW3uboxAghYPX1xVC6sRm54FEwOYdcQ=s120-c-rp-mo-br100","rating":5,"date":"2025-07-14","text":"Waycoff sent out a technician within 5 hours from a call to them.  Jesus the technician was prompt, knowledgeable, professional and thorough.  We are up and running.  He was amazing.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pKdE5WbHBXbTlNZUZFeFFYSmxZalJVZDJoVmExRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjJtNVlpWm9MeFExQXJlYjRUd2hVa1E%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about Jesus's prompt, knowledgeable service! Thank you for recognizing our team's professionalism and thoroughness, and for the feedback!","date":"2025-07-15"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xSMFgzQm5iR1pKYmpoMWJsRkpTbUpLTWt0cVNHYxAB","author":"Tania Prado","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK3STcJ4660S1nTjTWUQaDmeOuokEQnmYIrZbjP8YLTUQZuDg=s120-c-rp-mo-br100","rating":5,"date":"2025-07-14","text":"Nathan, my service technician was very professional, courteous, and friendly. He explained the problem with my AC unit and was able to fix it right away. Now my AC is working fine again and I'm very happy. Thank you Nathan!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xSMFgzQm5iR1pKYmpoMWJsRkpTbUpLTWt0cVNHYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlR0X3BnbGZJbjh1blFJSmJKMktqSGc%7C%7C?hl=en","owner_reply":{"text":"Hi, Tania. Thank you so much for leaving us a stellar review! We appreciate the feedback!","date":"2025-07-15"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tWbWNGOVZYMHBZVUZwSVNrMTBPSFY2V1VONk5YYxAB","author":"Amy Farney","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI82LTNHQnGyfvWsTiOfReZ1pkmrnGiRwxdcuHrFQfY4ZA__A=s120-c-rp-mo-br100","rating":5,"date":"2025-07-14","text":"Tavelle came out to fix our hvac system. He explained everything to us. He’s very knowledgeable at what he does. We will definitely have him come out and do our maintenance on our system again.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tWbWNGOVZYMHBZVUZwSVNrMTBPSFY2V1VONk5YYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkVmcF9VX0pYUFpISk10OHV6WUN6NXc%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for your kind words, Amy. We really appreciate you taking the time out to share your experience with us.\n\nCheers,\n\nFenwick Home Services","date":"2025-07-15"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2sxMFFXZHBZak5wUldwdFVuRjNiR1YxTmt4dE0wRRAB","author":"james brewer","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLi5X7FzjV2UVn7nmNq-rvzYdarB_dQqq5n4WRFGuUBtp1bBw=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-07-14","text":"Tim did an outstanding job replacing a water heater. He works clean as you go and does a good clean up afterward.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxMFFXZHBZak5wUldwdFVuRjNiR1YxTmt4dE0wRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOk10QWdpYjNpRWptUnF3bGV1NkxtM0E%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review! We're delighted Tim provided outstanding service replacing your water heater with clean workmanship.","date":"2025-07-14"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25KcFpIZGlSVXhYYWtGaGVFcDVWRFJSZFhwRE9YYxAB","author":"Ray Csensich","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIoQykXgKqn3KtIrAgHPINaC6wSjub28lbZ3t3ERx5MovoEMw=s120-c-rp-mo-br100","rating":5,"date":"2025-07-13","text":"Jerald Keathley came to the house to repair my A/C system.   He did everything you would want a repair person.  He was very nice and told me what he was doing to repair my system.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25KcFpIZGlSVXhYYWtGaGVFcDVWRFJSZFhwRE9YYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnJpZHdiRUxXakFheEp5VDRRdXpDOXc%7C%7C?hl=en","owner_reply":{"text":"We are ecstatic to hear about your positive experience with Jerald Keathley from Fenwick Home Services. Thank you for taking the time to share your feedback.","date":"2025-07-14"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21aMWVYUkZRM0ZzWkRJdFVISklYM0JaWlc1Q1dGRRAB","author":"Rebecca Weiner","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX3PhMw8RoycMwHX2v29cwAQrOG85WUNkEhexckA7kJ7Scnesfl=s120-c-rp-mo-br100","rating":5,"date":"2025-07-13","text":"Yoan Lopez was communicative throughout the service and completed my AC check in a timely manner. I’ve worked with him a few times and every time has been great!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21aMWVYUkZRM0ZzWkRJdFVISklYM0JaWlc1Q1dGRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmZ1eXRFQ3FsZDItUHJIX3BZZW5CWFE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your positive feedback, Rebecca! We appreciate your kind words about Yoan Lopez's service.","date":"2025-07-14"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25aeFpFNXljalE0ZG5wM1ZraHFWRE5RWjA1V1ZrRRAB","author":"Al V","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI0ZzBGeQZJhl3fZ3flPt6xgb6UTmV7g0YN7XtNuvva1LD9EQ=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-07-11","text":"Great job at troubleshooting locating a source of a pipe leak.  Repair was made efficiently and quickly. Would definitely recommend them for your plumbing needs.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aeFpFNXljalE0ZG5wM1ZraHFWRE5RWjA1V1ZrRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnZxZE5ycjQ4dnp3VkhqVDNQZ05WVkE%7C%7C?hl=en","owner_reply":{"text":"Hi, Al. Thanks for taking the time to share your positive experience. We truly appreciate it!","date":"2025-07-14"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tKb1EzWk9halJEVm10SU1YaGlaWEpaY0VOZlNtYxAB","author":"Julie Cheeseman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLSzPxpgBz-41AuCGJs9T3ntaVB_UtxacDnyCAo9ha7YOitPg=s120-c-rp-mo-br100","rating":5,"date":"2025-07-10","text":"Fadi from Fenwick was professional and very kind. He identified the issue right away and gave me an accurate estimate before starting the work. He went the extra mile. I will definitely be using them in the future!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKb1EzWk9halJEVm10SU1YaGlaWEpaY0VOZlNtYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkJoQ3ZOajRDVmtIMXhiZXJZcENfSmc%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about Fadi's professional service and accurate estimate. Thank you for your kind words!","date":"2025-07-10"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25vNFlsYzVhamxVWDJGRGVYQjBNa3RrU1RkaU9XYxAB","author":"Kristie Ward","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXJuwmZSj0_75wFZF83K5ZgiOVvkXPtZBd4EA4lrFnnHGKMpW52=s120-c-rp-mo-br100","rating":5,"date":"2025-07-09","text":"Austin did an excellent job! He was very detail oriented and knowledgeable. He took his time ensuring he completed a good service on our AC unit.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25vNFlsYzVhamxVWDJGRGVYQjBNa3RrU1RkaU9XYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOno4Ylc5ajlUX2FDeXB0MktkSTdiOWc%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about Austin's excellent, detail-oriented service on your AC unit. Thank you for the feedback!","date":"2025-07-10"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tOcmEzQmhTMnAyYzJOVVMxVlhlSFo1ZDBSM09XYxAB","author":"Henry Rose","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUjKykENa0gdBFPreRjoDVQxs1w1iwH-xUf_x1kdWAdSDi-B9BSww=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-07-09","text":"Professionally done job to replace connection at water meter.  Steve did a great job and explained the issue.  Recommend Fenwick.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tOcmEzQmhTMnAyYzJOVVMxVlhlSFo1ZDBSM09XYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkNra3BhS2p2c2NUS1VXeHZ5d0R3OWc%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Steve explained the issue clearly and completed the water meter connection professionally. Thank you for recommending Fenwick!","date":"2025-07-09"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2w5TFUzZ3pXbkJuVVdsVGQwVm5RVkZzVmxoV1JuYxAB","author":"Barbara Bassett","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVvkidA9GryoZI8FISvcPkjf8uiDfn5C7bGqKYB25CWxij5CxNv=s120-c-rp-mo-br100","rating":5,"date":"2025-07-09","text":"Jesus was very professional and efficient.  He made quick repairs to my blocked furnace line and checked out the complete HVAC system.  He advised me to put 1 cup of bleach in the line once a month to prevent future blockage.  I signed up for regular maintenance every 6 months at a very reasonable cost.  My inside temp was staying at 84-85 degrees before my system was up and running again, and I was relying on my ceiling fans for minimal comfort.  It was wonderful getting the a/c back in service!.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w5TFUzZ3pXbkJuVVdsVGQwVm5RVkZzVmxoV1JuYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOl9LU3gzWnBnUWlTd0VnQVFsVlhWRnc%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for your thoughtful review. We’re also happy you signed up for regular maintenance to help keep things running smoothly year-round. If you ever need anything, don’t hesitate to reach out.","date":"2025-07-09"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT213eVFXODJNbWQxVUVkQ2RUZFllVUpIUlVVME1tYxAB","author":"James Owens","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWEQGbTfg3spy8lbJomKDMjI40LIaPoTlSAxlhe2bvCqMW8oes=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-07-09","text":"Once again outstanding Service from true professionals! Mike Sr and Mike Jr identified the problem... fixed the issue under warranty hassle free! While here ... they also gave me a great deal on new faucet for kitchen. These guys are top notch we go nowhere else but Frenwick for our home needs.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT213eVFXODJNbWQxVUVkQ2RUZFllVUpIUlVVME1tYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmwyQW82Mmd1UEdCdTdYeUJHRUU0Mmc%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your outstanding experience with Mike Sr and Mike Jr! Thank you for trusting Fenwick Home Services.","date":"2025-07-09"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2trNFptUnZlVEIzYWt4T1ltSTNSbGxuTkdJMmJrRRAB","author":"Mary Cresgy","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIFrRBpgltYeyTUe_zKs_3cdERtCFmqenBmie2MKPcIqxu5A9Q=s120-c-rp-mo-br100","rating":5,"date":"2025-07-08","text":"I had no idea what kind of repair I needed just that my water heater was leaking. I reached out to Fenwick explained my problem and they knew what tech to send. Tech Frank was very knowledgeable & knew exactly what needed to be done! Fenwick provided professional fast same day service!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2trNFptUnZlVEIzYWt4T1ltSTNSbGxuTkdJMmJrRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkk4ZmRveTB3akxOYmI3RllnNGI2bkE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Frank provided professional same day service for your water heater repair, Mary!","date":"2025-07-09"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pGaFgwRkxZUzFxUlRGM1kzRjBSamRzTVc5cU1VRRAB","author":"Jeff K","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJgMw7TC-uT96UQNDG7247xoGQZjUCiklNdksRQPfVmUJYKUw=s120-c-rp-mo-br100","rating":5,"date":"2025-07-08","text":"Recently I contacted Fenwick on Sunday afternoon about a  propane water heater badly  leaking from the bottom. To my surprise they said they could have a service rep to my house by 4 pm that afternoon. Rafael Serrano, the rep, arrived on time , analyzed and reviewed the the problem thoroughly. I selected the option  based on price and availability. Two and a half hours later Rafael  had obtained the replacement from the Fenwick warehouse, removed the leaking unit and installed a new unit.  Rafael was outstanding in all aspects of the job. He left me totally impressed and satisfied, particularly never thinking when  I called , I had any way of a Sunday resolution to my situation.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pGaFgwRkxZUzFxUlRGM1kzRjBSamRzTVc5cU1VRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjFhX0FLYS1qRTF3Y3F0RjdsMW9qMUE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your positive experience with Rafael and our Sunday service! Thank you for taking the time to reach out and give feedback","date":"2025-07-09"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2s5a1RrMVRhRXBrYVV0elNsTTNXRXBTTFhCaVNVRRAB","author":"Jackie Reeves","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXsV_OskdhjU65xU2brKzrACSj70c-RGX-18kBECZeOCIzuYhkB=s120-c-rp-mo-br100","rating":5,"date":"2025-07-07","text":"Steven Bush did a plumbing job for me today. We were very happy with his job. Very courteous and cleaned up after job.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5a1RrMVRhRXBrYVV0elNsTTNXRXBTTFhCaVNVRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOk9kTk1TaEpkaUtzSlM3WEpSLXBiSUE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Steven provided excellent service! Thank you for taking the time to provide feedback. If you need anything else don't hesitate to reach out!","date":"2025-07-08"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21aM2FVSmFRemcyZFVaNWJEZGZMVXh0U1hvM2EyYxAB","author":"Priscilla Howell","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJD0-vaavgUduNAU2Qy2dLZGfJj5Wp2F6cwMi9yTzIBvlpSFw=s120-c-rp-mo-br100","rating":5,"date":"2025-07-07","text":"Fenwick plumbers, Michael Bowen Sr. and Jr., did an excellent job of installing our water heater and kitchen faucet. Would recommend them to anyone.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21aM2FVSmFRemcyZFVaNWJEZGZMVXh0U1hvM2EyYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmZ3aUJaQzg2dUZ5bDdfLUxtSXo3a2c%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback! We appreciate your recommendation and are always here if you need anything else!","date":"2025-07-08"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21JNU4wdFZjbmxzVnpoVk5YQkZkbGh4U3pKdVdFRRAB","author":"Todd Fischer","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIAn5aolTt3nTgwUTs2XgJ2lUIWaEgv-ugzmRNzLIvTl_6mTg=s120-c-rp-mo-br100","rating":5,"date":"2025-07-07","text":"Fenwick has been my first call for plumbing issues for years. They’re always quick to respond, efficient in getting the job done, and reliable every time. Their consistent service has earned my trust, and supports my reflex to call them first without hesitation.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21JNU4wdFZjbmxzVnpoVk5YQkZkbGh4U3pKdVdFRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmI5N0tVcnlsVzhVNXBFdlhxSzJuWEE%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for your continued trust and loyalty! We’re honored to be your first call for plumbing needs and truly appreciate your kind words. Consistently providing reliable, efficient service is what we strive for, and it means a lot to know we’ve earned your confidence over the years. We're always here when you need us!","date":"2025-07-08"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT200elNtczNOa05GTUZSblZVSkhOalJVZUZGU1FYYxAB","author":"Colleen Stevens","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL7RfIWuC5-H4jnhbdlHThyV1H9kxWnkH_tF4TtaA_QLhFkAA=s120-c-rp-mo-br100","rating":5,"date":"2025-07-07","text":"Nathan with Fenwick was excellent! Courteous & professional & knowledgeable! Extremely pleased! Fixed commode in record time! Fenwick has great customer service and responded  promptly to my need- within 4 hours of my call Nathan was here!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT200elNtczNOa05GTUZSblZVSkhOalJVZUZGU1FYYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOm4zSms3NkNFMFRnVUJHNjRUeFFSQXc%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Nathan provided excellent, courteous, and professional service! Thank you for recognizing our prompt response and quality work.","date":"2025-07-07"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2toc2NteHJkbUp6WkhFd1YyYzROekp3WDE5dmVtYxAB","author":"Joe Sammarco","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVKfokiI_v50JtrDDg7Mn9ZxSGvHCpkyBoElBthDixoDFG1f7Ts=s120-c-rp-mo-br100","rating":5,"date":"2025-07-07","text":"Gary was great! He explained and showed me all of my issues good and bad. What I  should address now and what could wait until next service call. He took his time and did a thorough professional job.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2toc2NteHJkbUp6WkhFd1YyYzROekp3WDE5dmVtYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkhscmxrdmJzZHEwV2c4NzJwX19vemc%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Gary provided thorough, professional service and clearly explained your issues. Thank you for your positive feedback!","date":"2025-07-07"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xwak9UVnNaMGx4ZDBSeWRUTmFiRXh6Y2pWMFFVRRAB","author":"Vivian Franklin-Tillman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI2wZADMLR-IcDN2PzG8yj6JU3Oj_x9E5xXImbD1RMK2AzjrQ=s120-c-rp-mo-br100","rating":5,"date":"2025-07-06","text":"Technician was very professional and knowledgeable. He identified why my AC unit was not working properly and efficiently replaced the part. This company is fair and honest!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xwak9UVnNaMGx4ZDBSeWRUTmFiRXh6Y2pWMFFVRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlpjOTVsZ0lxd0RydTNabExzcjV0QUE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your positive experience with our professional technician! Thank you for recognizing our fair and honest service.","date":"2025-07-07"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xWT1gwSldWRGN4UVVoc2RFTXRNV295Vm1OQlltYxAB","author":"Martha Bouse","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIaf85sKU__i24F3VoeiGLjfTY2r7Z0xRdrsnWMIiaebzUMKw=s120-c-rp-mo-br100","rating":5,"date":"2025-07-06","text":"Scott was amazing.  He diagnosed the issue with low water pressure in the house, realized it was a St. Johns County Utilities problem.  SJCU showed up and took the issue head on. We will use Fenwick for our plumbing issues from now on. Thank you Scott, and thanks to Fenwick for such fast, dedicated service without breaking the wallet.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xWT1gwSldWRGN4UVVoc2RFTXRNV295Vm1OQlltYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlVOX0JWVDcxQUhsdEMtMWoyVmNBYmc%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about Scott's amazing service and fast, dedicated work on your water pressure issue, Martha!","date":"2025-07-07"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tWb1lXTnBaVWt3YVU5bFYxSk5NVFJTZW5KcFQzYxAB","author":"Angelika Krotzer","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocITUuxvzqopLtVRV-Uf-foEcKlHyInocWLRfCKE4q_t3jIMOw=s120-c-rp-mo-br100","rating":5,"date":"2025-07-05","text":"The technician was on time, professional, and diagnosed the problem immediately. It was fixed within about 30 min. Thanks for a job well done and for coming out on Saturday!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tWb1lXTnBaVWt3YVU5bFYxSk5NVFJTZW5KcFQzYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkVoYWNpZUkwaU9lV1JNMTRSenJpT3c%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your positive experience with our technician's prompt, professional service and quick Saturday repair!","date":"2025-07-07"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25ORU56aERhQzE2TlU1S2VuTkdOMll4ZURsclpXYxAB","author":"Steven McMorrine","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIrtuz1JGPm2LpOGNhnXAH8XdR0jg5b2iMKVpMayV0ejYifRJc=s120-c-rp-mo-br100","rating":5,"date":"2025-07-05","text":"Fenwick Home Services, specifically Patrick and Josh, did such an amazing job!\nI knew I had to deal with a leak, 2 broken shower handles and an outdated water heater.  I called Fenwick just to get a quote on the water heater but because of Patrick and Josh’s amazing customer service, I went ahead and had them take care of the remaining issues.\nThank you Patrick and Josh!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25ORU56aERhQzE2TlU1S2VuTkdOMll4ZURsclpXYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnNENzhDaC16NU5KenNGN2YxeDlrZWc%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about Patrick and Josh's amazing customer service! Thank you for trusting us with your plumbing needs.","date":"2025-07-03"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNYMjduWUZ3EAE","author":"Neal De","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVDmsQSGsD13SeL-vmYJlbgWOBrMLyPswMfCk4U4qdSY7TjYS0=s120-c-rp-mo-br100","rating":5,"date":"2025-07-04","text":"No problems, excellent work by, Dayngel Fernandez. Was on time, no muss, no fuss, went right to work, neat, clean, and efficient.\nIf I ever need you're services again, please send Dayngel.\n\nI called today July 4, 2025. Problems with the kitchen sink. Fenwick's plumber Fadi Atlyari was here on time. He went right to work, no muss, no fuss. He was neat, clean, and efficient. Great work from Fenwick employees. Good experience with your representatives. Many thanks.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNYMjduWUZ3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICX27nYFw%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for your wonderful feedback! We’re delighted to hear that Dayngel and Fadi provided timely, efficient, and professional service with no fuss. It means a lot that you had a great experience with our team on July 4th. We’ll be sure to pass along your kind words to both technicians. If you ever need our services again, we’ll be happy to send Dayngel your way!\n\nThanks again for choosing us!","date":"2024-10-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2trNVdEQmpRa2gwU25keWFYVjJWazE0Vmkxbk9GRRAB","author":"Nels Frostenson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJyS5dQg_al-r51AoGJbRMpTZNV7OkHukx2PjZ5pWhJGuMXcA=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-07-03","text":"Fenwick responded quickly and was ready to provide highly professional service.  Water heater replacement was so very easy.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2trNVdEQmpRa2gwU25keWFYVjJWazE0Vmkxbk9GRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkk5WDBjQkh0SndyaXV2Vk14Vi1nOFE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your positive experience with our quick response and professional water heater replacement service!","date":"2025-07-03"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25Sck5VVjZOVjlWTlU1eU5qaHNMVmh3WVUxYVdWRRAB","author":"Robert James","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKFti9OX-gPW_77THkc99TogGDhLNsxgLlrvW94MafweS5o6g=s120-c-rp-mo-br100","rating":5,"date":"2025-07-02","text":"Wes, my technician was prompt, courteous and professional.  Diagnosed and fixed my problem promptly.  Left the work area clean. Cost was reasonable .  Strongly recommended !","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25Sck5VVjZOVjlWTlU1eU5qaHNMVmh3WVUxYVdWRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnRrNUV6NV9VNU5yNjhsLVhwYU1aWVE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about Wes's prompt, professional service and that he left your area clean. Thank you for recommending us, and for choosing Fenwick!","date":"2025-07-02"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2s1R2NGZ3lWRkZIYVVST01FcHdSRkJrTW5oQ1EzYxAB","author":"Lois Holder","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL0HCETq3VNsGPZXMjTRkjEzjHWJZR3OxJht2aUMx-mePHY7A=s120-c-rp-mo-br100","rating":5,"date":"2025-07-01","text":"Our tech (Danny) was very professional and offered several options to fix our problem. Checked out everything to be sure that we were good to go, no more back up.  Great job.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s1R2NGZ3lWRkZIYVVST01FcHdSRkJrTW5oQ1EzYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOk5GcFgyVFFHaUROMEpwRFBkMnhCQ3c%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Danny provided professional service and multiple solutions. Thank you for recognizing his thorough work!","date":"2025-07-01"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT210alZsOWZSbGgzZGpkdldsWkZjRWxRUkVGVWNGRRAB","author":"Clarence Williams","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUEjT5aWlNy8dmeoBaqby5c7IVpUxlWCC9VyYYUAfomyVEt7XZxjw=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-07-01","text":"Gentleman by the name of Frank, took the professional approach and explained several options and gave me the best price . Extremely professional!! Frank Lamia in particular was one the most pleasant and comfortable experience I have ever had. His team with thim that day was friendly and tidy to clean up after the installation.  Thank you for a great job!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT210alZsOWZSbGgzZGpkdldsWkZjRWxRUkVGVWNGRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmtjVl9fRlh3djdvWlZFcElQREFUcFE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your positive experience with our professional approach and competitive pricing. Thank you for your feedback!","date":"2025-06-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pjd2RVdGtSelZoTkRoQlFVWlFTRmxTUmxrd1IxRRAB","author":"lgriffin309","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVqXMFMYycNgGav49Cpt7lAPzVBNOHh_iPKQ7luWuFV-uTmTmzZ=s120-c-rp-mo-br100","rating":5,"date":"2025-07-01","text":"Technician was efficient and knowledgeable.  He took the time to explain what needed to be done and what I needed to understand concerning what his work discovered.\nThey were also here within 3-4 hours of my call which fell within the window they had committed to.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pjd2RVdGtSelZoTkRoQlFVWlFTRmxTUmxrd1IxRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjcwdUtkRzVhNDhBQUZQSFlSRlkwR1E%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your positive experience with our efficient and knowledgeable technician and timely service. Thank you for choosing Fenwick.","date":"2025-07-01"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tOcVdtaFhXRGcyVEVkVVdEazBkRTA1YkRCT2NtYxAB","author":"Antoinette Edwards","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXXDTAs2TLrWMOLL3YUUjOsaxW4suzE4pz2BvaTMH2fnJaTtNPs=s120-c-rp-mo-br100","rating":5,"date":"2025-06-30","text":"My technician was the best! He was very helpful and very informative about the job, unit and cost. I wish to thank him very much on the great job and customer service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tOcVdtaFhXRGcyVEVkVVdEazBkRTA1YkRCT2NtYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkNqWmhXWDg2TEdUWDk0dE05bDBOcmc%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your positive experience with our technician! Thank you for choosing Fenwick.","date":"2025-07-01"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tVMU5UUXRhR2x3ZUZkSWRteHBkMGR6U1dKS00wRRAB","author":"Pat Adams","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI_xTQkG-hRYucxReK8nzOTwknpkA-Vygpz1rqHOrZIZJOQGQ=s120-c-rp-mo-br100","rating":5,"date":"2025-06-30","text":"They came on time.  Had work done under bathroom sink.  Left everything nice and clean.  They were very pleasant and curtesy was great.  Would definitely use them again.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tVMU5UUXRhR2x3ZUZkSWRteHBkMGR6U1dKS00wRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkU1NTQtaGlweFdIdmxpd0dzSWJKM0E%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your positive experience with our timely, clean bathroom sink work and courteous service!","date":"2025-06-30"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xCMlZucGhiMFpIUWxsTE9GSk5hMmMwYXpSeFJrRRAB","author":"CL Collins","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXjQw13mdF2yaBKUSWdyUi5I9K1Dj6Bo0hSQ6qMVgh9Ggh3JeA_bw=s120-c-rp-mo-br100","rating":5,"date":"2025-06-29","text":"My outside AC unit was making a HUGE grinding noise every time it stopped. With a referral from ANGI, I was contacted by Fenwick Waychoff’s HVAV Service. Not did they call within 10 minutes, but a tech was sent out the same day! I was provided with the name of the tech in advance and he arrived right on time. He was friendly, experienced and patiently listened as I tried to make the noise I was hearing. He got right to work, quickly found the trouble, then clearly explained to me what had gone wrong, including where he was able to make improvement. If you need AC repair and live in the Jacksonville, FL area, then Waychoff’s should be your first call. Their service was outstanding!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xCMlZucGhiMFpIUWxsTE9GSk5hMmMwYXpSeFJrRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlB2Vnphb0ZHQllLOFJNa2c0azRxRkE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words and detailed feedback. We’re pleased to hear our same day service resolved the issue to your satisfaction. We truly appreciate your recommendation!","date":"2025-06-30"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25sdWEza3piMGswWkhKSGJ6WkNZVTh3ZW5WVFFsRRAB","author":"Blair Armagost","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJw9ymqOk-nMgknO7RASbNZ09YcoMuybGrJ0Z6xbg0J4DAAWA=s120-c-rp-mo-ba3-br100","rating":2,"date":"2025-06-29","text":"We've used Waychoff for hvac and electric since we bought the house two and a half years ago.  I guess they recently merged with fenwick plumbing?  Experiences with hvac have been outstanding so we've been using them exclusively and gave spend thousands with them over the last couple years.\n\nFenwick plumbing was a wildly different experience.  Quoted $89 over the phone for \"home visit and diagnostic\".  They even checked the call recording, that's what they said.  The plumber came and did the diag.  Diag determined nothing was wrong and no repairs were needed.  Time to collect payment and he told us the total was $150.  The explanation was that since he had to walk around the house and check faucets it was an inspection and the diagnostic quote didn't cover it.  Unfortunately for all of us, I'm not paying more because your company terminology is different than the English language and you didn't see fit to clarify at any point before payment collection.\n\nAfter I insisted that I would not be paying more than the quoted price for the diagnostic, since it was indebatably a diagnostic, the manager on the phone threw a little tantrum and said they'll just charge us nothing at all and cancel our upcoming electrical appointment.\n\nIt was clear that this lack of communication is consistently a problem for them.   If you're consistently having this same issue with customers, it's not the customer.  This is an easy fix that was handled in such a way that you lost a long term customer (one that's going to need a new hvac system withinin the next few years).  If I were the owner I would be furious with this manager.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25sdWEza3piMGswWkhKSGJ6WkNZVTh3ZW5WVFFsRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnlua3kzb0k0ZHJHbzZCYU8wenVTQlE%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to share your experience. We sincerely apologize for the confusion and the way the situation was handled. In order for a manager to follow up with you directly and look into this further, could you please provide the first and last name associated with the account or the job number? We truly value your past business and appreciate the opportunity to make this right.","date":"2025-07-01"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25JeVVucFNWVzVmWWs5aGVIVlFhRkZrUW1FdGEwRRAB","author":"Marie Carter","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIvbYWkk17Jdp5olmLcQOlvz7W1A9xTj_MgurFzG4PyiNVdOA=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-06-29","text":"I had water leak called them and they came out on Saturday didn't charge me anything extra nothing hidden and Zach was amazing he didn't make any judgment based on prior work he checked everything out and found the leak and took care of it then went above and closed the whole fire me cleaned up and repiped under my sink all for a very reasonable price!!! I will use them from now on with any issue in my home thank you Fenwick and Zach","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25JeVVucFNWVzVmWWs5aGVIVlFhRkZrUW1FdGEwRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnIyUnpSVW5fYk9heHVQaFFkQmEta0E%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your positive experience with Zach! Thank you for trusting Fenwick Home Services with your water leak repair.","date":"2025-06-30"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21aa1pGTnZPWEZXVUhsZmVrcFNUR1JTTlY4MWFHYxAB","author":"Breanne Abbott","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUxuv_yU8Jpfm5z--HGdya5N7E_Pb68T_K-cfGuOOS5ubPMgYe7=s120-c-rp-mo-br100","rating":5,"date":"2025-06-28","text":"The technician was great. He was able to fix the kitchen faucet in a timely manner. He was very nice and courteous. I was very happy the cost of service was lower than expected. I would definitely recommend the company.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21aa1pGTnZPWEZXVUhsZmVrcFNUR1JTTlY4MWFHYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmZkZFNvOXFWUHlfekpSTGRSNV81aGc%7C%7C?hl=en","owner_reply":{"text":"Breanne, we are delighted to hear about your positive experience with our technician! Thank you for recommending Fenwick Home Services.","date":"2025-06-30"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xrd1psTnBiVWxSYXpOaU1YWm5WVEUwVURKV1JVRRAB","author":"EC","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLvuYt18gNQVNedz2mayYpA1Q1Tfmyo9Nd-yAVoqQtb6R6wCQ=s120-c-rp-mo-br100","rating":5,"date":"2025-06-27","text":"Raphael of Fenwick Plumbing did a great job Installing new kitchen faucet !  I always use Fenwick and they never disappoint !  Thank you!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xrd1psTnBiVWxSYXpOaU1YWm5WVEUwVURKV1JVRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlkwZlNpbUlRazNiMXZnVTE0UDJWRUE%7C%7C?hl=en","owner_reply":{"text":"We genuinely admire your positive feedback! Thank you for taking the time to share your experience with Raphael from Fenwick Home Services.","date":"2025-06-27"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT210bmIwZFZjMTltTFhsVWJXNUZaVXA2TFdabk4yYxAB","author":"Kevin Sharpe","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVzR8UH8bPBzTP6bBIxnV2f_0lMpPDw_HGVeTX9y5Uxwxb_6A=s120-c-rp-mo-br100","rating":1,"date":"2025-06-27","text":"They completed the job, but left a big mess and caused minor damage to my baseboards. I called customer service to speak with a manager, but no one ever followed up.\nVery disappointed with the lack of care and accountability. I won’t use them again.\nBTW, for those who care.....as of June 26, Fenwick's promise👇🏽 that a manager would contact me never happened.\nI'll never request or recommend them for any service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT210bmIwZFZjMTltTFhsVWJXNUZaVXA2TFdabk4yYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmtnb0dVc19mLXlUbW5FZUp6LWZnN2c%7C%7C?hl=en","owner_reply":{"text":"We sincerely apologize that you never received the follow-up you were promised. This is not the level of service we aim to provide, and we completely understand your frustration. Your feedback has been escalated, and a manager will be reaching out to you as soon as possible.\n\nWe appreciate you bringing this to our attention and the opportunity to make things right.","date":"2025-06-20"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2sxTFFsQk9jVUZvY1d0WWNrWk9iMWR2UlROT2RuYxAB","author":"Eric Berg","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVRP5YnG0WBPOBLqIeT53Zc-4ZDsnzbpAjlYfKA_jI9dHW5XVio=s120-c-rp-mo-br100","rating":5,"date":"2025-06-27","text":"My AC unit stopped working in the late afternoon. Made an appointment online and they were able to come out in a couple of hours. Found and fixed the problem quickly. Very pleased.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxTFFsQk9jVUZvY1d0WWNrWk9iMWR2UlROT2RuYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOk1LQlBOcUFocWtYckZOb1dvRTNOdnc%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear we quickly fixed your AC and provided prompt service, Eric! Thank you for choosing us.","date":"2025-06-27"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xwaGRsOUdjVmx5YjNGelJubFpiSEZtVXpkSVVsRRAB","author":"Amado Silva","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLWRbfghKHoBPx3X6x2PvjC4-UC1ZRO05-nEYifWrGAAcxDCg=s120-c-rp-mo-br100","rating":5,"date":"2025-06-26","text":"Elmer was great. He took the time to show me what the problem was and what options I had to resolve it. From a quick fix Contactor replacement that might recur again in a few months to a Compressor replacement that would last a few years to a total system replacement that would last 10-15 years, he took the time to explain the pros and cons of each. We opted for the temporary fix knowing that it would take some time to schedule either of the remaining compressor or total replacement options.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xwaGRsOUdjVmx5YjNGelJubFpiSEZtVXpkSVVsRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlphdl9GcVlyb3FzRnlZbHFmUzdIUlE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your positive experience with Elmer! Thank you for recognizing his thorough explanation of your options.","date":"2025-06-26"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25WV1pYaG5jMjUyVW5KUFNqZzFRVWhEVlU1TE4zYxAB","author":"Jose Ramos","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKf9i3-BZhsLF6mrNSeJhMluP6hhIDsUf0qnENy6b2QPaJ1y6hc=s120-c-rp-mo-ba5-br100","rating":5,"date":"2025-06-26","text":"I recently had plumbing work done by John and Joshua, and I couldn’t be more impressed. They arrived on time, fully prepared, and took the time to explain exactly what needed to be done. Throughout the job, they remained courteous and respectful of my home—protecting floors and countertops, and cleaning up completely when they were finished.\n\nTheir workmanship was top-notch: all connections were perfectly aligned, there were no leaks, and the new piping for my water filtration system operates flawlessly. John and Joshua worked efficiently without ever rushing, and they even offered helpful maintenance tips so I can avoid future problems.\n\nIf you need reliable, skilled plumbers who communicate clearly and stand behind their work, I highly recommend John and Joshua. They combine professionalism with genuine customer care, and the quality of their work speaks for itself.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25WV1pYaG5jMjUyVW5KUFNqZzFRVWhEVlU1TE4zYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnVWZXhnc252UnJPSjg1QUhDVU5LN3c%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for your wonderful review! We’re delighted to hear that John and Joshua provided you with professional, thorough, and respectful service. It means a lot to us that you felt well-informed and cared for throughout the process. We truly appreciate your recommendation and are here for any future plumbing needs you may have!","date":"2025-06-26"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pORGNtbGpkR1prUzFwWlMxTjVXSGt6UWpSYVozYxAB","author":"Nunya Bizness","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLgxrueXzHGVr_hcCeiH16vZqx76aOFfrGi5LuroiFjx0QMfQ=s120-c-rp-mo-br100","rating":5,"date":"2025-06-26","text":"James Pike was awesome! He was personable, knowledgeable, quick, and very considerate! He installed a brand new toilet in no time!!! We are happy customers and we will definitely use this company in the future, for all of our plumbing needs!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pORGNtbGpkR1prUzFwWlMxTjVXSGt6UWpSYVozYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjNDcmljdGZkS1pZS1N5WHkzQjRaZ3c%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear James Pike provided excellent service! Thank you for choosing Fenwick Home Services for your plumbing needs.","date":"2025-06-26"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2kwelJFNDFUbmRvWTJwcVdtNVpXVFZIWTBoblIwRRAB","author":"Beverly Hawkins","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLVWa0xjFx_Vuaf8nIDkDkvIDtdsZi5Jgy8ni4uT101m7wijQ=s120-c-rp-mo-br100","rating":5,"date":"2025-06-26","text":"Cody did a great job installing our water heater. He was very professional and kind. Thank you for helping us the same day we called.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kwelJFNDFUbmRvWTJwcVdtNVpXVFZIWTBoblIwRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOi0zRE41TndoY2pqWm5ZWTVHY0hnR0E%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about Cody's professional work installing your water heater. Thank you for choosing Fenwick Home Services.","date":"2025-06-26"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2w5Zk1YTkhPRzk2WjJsa01WcHJZazFaV0RkV1MxRRAB","author":"Annette Kasnekaw","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKsoxbEwQcqf8D5NYRoSqqN2-A52BE-X0-kwyJHhwcke2VHkw=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-06-26","text":"Your technician exceeded our expectations. On a hot summer day we had a technician at our home within two hours of calling for service.  The technician was very knowledgeable and diagnosed the failure of our air conditioning within five minutes of arriving.  He gave us an estimate and had us up and running within 90 minutes of his arrival.  He was very polite and courteous and a credit to the company.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w5Zk1YTkhPRzk2WjJsa01WcHJZazFaV0RkV1MxRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOl9fMXNHOG96Z2lkMVprYk1ZWDdWS1E%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear our technician exceeded your expectations! Fast response, quick diagnosis, and courteous service are our priorities.","date":"2025-06-26"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pKeFlsRlNiRnB4TTE5bWVGUk1hMHh1ZVhWUWVrRRAB","author":"Robin Persaud","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUPL_g-w37HyMpjZHkSd_4VfQK9NeT0QpeXOYCB-LTlXW3WUsDW=s120-c-rp-mo-br100","rating":5,"date":"2025-06-25","text":"AMAZING SERVICE!!! They exceeded my expectation. I got my home water line replaced and Daniel McMillian, Kodie King, and John Attnip were amazing. They were very professional, kind and knowledgeable. If you need any plumbing done to your home definitely choose Fenwick and ask for these guys. They went above and beyond to make sure everything was to perfection.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pKeFlsRlNiRnB4TTE5bWVGUk1hMHh1ZVhWUWVrRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjJxYlFSbFpxM19meFRMa0xueXVQekE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Daniel McMillian, Kodie King, and John Attnip exceeded your expectations with amazing service, Robin!","date":"2025-06-26"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21aNFNYTkVVbVJFU2twT1ptSmplakl6V0hKc2NsRRAB","author":"osbert","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLSRyUTHXEZRJIMYJeTposwnPE36jFtDsLTdcJ6ZQ3FU9O9Tg=s120-c-rp-mo-br100","rating":5,"date":"2025-06-25","text":"Tim did an outstanding, and professional job in the replacement of my tankless water heater  valves, and in flushing my system. He is very detailed to perfection, and highly recommended for your next water problem solutions.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21aNFNYTkVVbVJFU2twT1ptSmplakl6V0hKc2NsRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmZ4SXNEUmRESkpOZmJjejIzWHJsclE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about Tim's outstanding and professional work on your tankless water heater system replacement and flushing.","date":"2025-06-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2poMmVGaEtVMEZyYTI1ZlRIbzVYMHB2VFZjMGMxRRAB","author":"Krishna","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocItHOSZ3uu9nyfCIh0iV61yDKYTr4923CIQFkkRdJUEouZV=s120-c-rp-mo-br100","rating":1,"date":"2025-06-25","text":"Sorry, Very unprofessional account manager, where i requested to clarify the bill and willing to work with him on invoice. he just hangs up and say we will put this invoice in collection. I guess he doesn't care about company is incurring expense due to his action, he just cares about his salary. Got a bill for 40 minutes job for $550. Please don't use them.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2poMmVGaEtVMEZyYTI1ZlRIbzVYMHB2VFZjMGMxRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjh2eFhKU0Fra25fTHo5X0pvTVc0c1E%7C%7C?hl=en","owner_reply":{"text":"We are sorry to hear about your experience, and we genuinely want to resolve this matter. We are unable to locate your account currently. Can you please provide the job number for the service performed so we can have a Customer Relations Manager reach out to you?","date":"2025-06-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2taWk5IaFNUMXBZUjFaQ1NHWjVXV0pmUTBwcGRsRRAB","author":"Brett Nevins","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIrWIKy8c6eYccptGSq_PflCthlC1XRcyLLxMLFLYzE-jpVEQ=s120-c-rp-mo-br100","rating":5,"date":"2025-06-24","text":"To put it quite simply it was better than great. Tankless hot water not working when I woke up. Grandkids coming to town later that day. Called Fenwick Home Service. Within minutes set appointment for someone to respond. They arrived early and fixed problem in plenty of time to have hot water when grandkids arrived","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2taWk5IaFNUMXBZUjFaQ1NHWjVXV0pmUTBwcGRsRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkZZNHhST1pYR1ZCSGZ5WWJfQ0ppdlE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear our team fixed your tankless hot water system quickly for your grandkids' visit!","date":"2025-06-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pkeE1HOW5iRTlKYjAxWE5GSlBTRzVtTUc5VmNVRRAB","author":"Afzal Majid","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX5_D6Va3aY6EBLKGoyTn-xbZ4jkudLfGksdPrsBLngGI52g1F0=s120-c-rp-mo-br100","rating":5,"date":"2025-06-24","text":"Dustin is a great guy. He take the diagnostic test in a minute and find out the problem. I think he’s a great asset for this company. It’s hard to get someone  like him  and he has a great personality.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pkeE1HOW5iRTlKYjAxWE5GSlBTRzVtTUc5VmNVRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjdxMG9nbE9Jb01XNFJPSG5mMG9VcUE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about Dustin's excellent diagnostic work and great personality. Thank you for recognizing his value to our team!","date":"2025-06-24"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21wc1VYQkdUMkZIUVdnNWR6TmpZakEwYkRBMlkxRRAB","author":"Keith Glisson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK87NkL5pEPOQoj7NvB1FxthGfDyKkYVPSYMZlE2ZeWkWgRQg=s120-c-rp-mo-br100","rating":5,"date":"2025-06-23","text":"I had a great experience with Austin.  He arrived on time,  answered all my questions and provided information regarding our current Hvac status,  as well as, information regarding possible Hvac upgrades. He was a total professional during his service visit.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21wc1VYQkdUMkZIUVdnNWR6TmpZakEwYkRBMlkxRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmpsUXBGT2FHQWg5dzNjYjA0bDA2Y1E%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your great experience with Austin! His professionalism and expertise truly shine through your feedback.","date":"2025-06-23"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xGWGNubGpVRTFsYjNwTk1WUkZjak4wYzFkdGJFRRAB","author":"Deneisetres Robertson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU_ntMY_5JDdx5H4itSmyG3R50YqvsNmI-fWn2YQBkVMjdX160=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-06-23","text":"As always, Anotinio provided top notch service to our unit. He was both  professional and knowledgeable about our entire system. We are very pleased with the level of service we received.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xGWGNubGpVRTFsYjNwTk1WUkZjak4wYzFkdGJFRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlFXcnljUE1lb3pNMVRFcjN0c1dtbEE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Antonio provided top notch service! Thank you for recognizing his professionalism and knowledge.","date":"2025-06-23"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25oZlltaGFWbVE0UW5KcFprOTNZVFo1VjBkcGFsRRAB","author":"Marta. Smith","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIZ87QGaM8TrPCQM9_oWbl9fqkAPWA2jAnDHjNqx7zpCwUdpA=s120-c-rp-mo-br100","rating":5,"date":"2025-06-23","text":"Summer in Jacksonville is NOT the time to be without AC! Coming home from a trip to find a wet and clogged and non functional unit was rough. Fenwick made a next day appointment, let me know the technician was on the way. The technician was knowledgeable, friendly, and efficient.\nAhhhh. . . It’s GOOD to be cool.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25oZlltaGFWbVE0UW5KcFprOTNZVFo1VjBkcGFsRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnhfYmhaVmQ4QnJpZk93YTZ5V0dpalE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear our technician provided knowledgeable, friendly service! Glad we could restore your comfort quickly after your trip.","date":"2025-06-23"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURvb2JTUlRREAE","author":"hijinx","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjULBHOc40rOY6QxJwo2c5j43e2XIGQo8KF011htLMHk7CvgayQ=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-06-23","text":"Highest appreciation for Fenwick and tech Adam G! Booking online was super easy and I was excited to see early next day availability. Adam arrived promptly and was courteous, respectful of our home, professional and in general, a very pleasant person. He was both efficient and thorough; we couldn’t be happier with our plumbing service. Thank you so much!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURvb2JTUlRREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDoobSRTQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience with Fenwick Home Services and Adam G! We're grateful for your kind words and are pleased to hear about the excellent service you received.","date":"2025-04-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2psWFNrUTFjekJWZVRsTk1EVm5WeTF2VVV4MmNtYxAB","author":"Tom H","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLpM6B2s6QlAkzLAeNBvLL3P5PyyMn7jbAfX5GqS7Rsd6Dtzg=s120-c-rp-mo-br100","rating":5,"date":"2025-06-23","text":"AC shut down and they were able come out same day no problem. Even on a Sunday! I wasn't able to be home when the technician got there. My neighbor let him in. Austin called me and was very clear and detailed to me about what needed to be done. It was a pretty easy fix and he did not try to ask me to fix anything unnecessary. He even looked at the rest of the unit and did some preventative things to help us out. Trustworthy and professional work. Would absolutely recommend this company to anyone. I will sleep well in my cool house tonight!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psWFNrUTFjekJWZVRsTk1EVm5WeTF2VVV4MmNtYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjlXSkQ1czBVeTlNMDVnVy1vUUx2cmc%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about Austin's same-day service and professional work. Thank you for trusting us with your AC repair and for recommending Fenwick Home Services!","date":"2025-06-23"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2psQlV6TTBZbEExTVVoVU1tNU9NMGhzUWtoUlFWRRAB","author":"Lisa Sclafani","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI8W5CgxOczKp6-mZVs7CiZ4KhcM9wNyv16Ohmme9FZs97V6g=s120-c-rp-mo-br100","rating":5,"date":"2025-06-22","text":"James and his party came within a short time of placing a call for services. He explained all options, was polite and was able to fix our issue quickly. Great service are very satisfied with our service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psQlV6TTBZbEExTVVoVU1tNU9NMGhzUWtoUlFWRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjlBUzM0YlA1MUhUMm5OM0hsQkhRQVE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear James provided quick, polite service and explained all options. Thank you for your satisfaction!","date":"2025-06-23"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2poQloxWXdjV2hIVW5CSWJHWnBlSEZOU21sNWJWRRAB","author":"Carl Grays","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLbnbNbPUnZT257hk-UIs8gBUCUS3Y_aSWqR9umaAlvqMWBgw=s120-c-rp-mo-br100","rating":5,"date":"2025-06-19","text":"My technician's name was Brian. He was prompt and did excellent work. He hung my light in the foyer and explained in detail what he was doing and also repaired the electrical receptacle in the kitchen. He was very efficient.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2poQloxWXdjV2hIVW5CSWJHWnBlSEZOU21sNWJWRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjhBZ1YwcWhHUnBIbGZpeHFNSml5bVE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Brian provided excellent work and efficient service. Thank you for highlighting his professionalism and detailed explanations!","date":"2025-06-19"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2sxd1h6UlNVRnBuY2pWVVlVTTFTRXRUVmxZNGVWRRAB","author":"Robert Villarreal","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKVjcA2FMWM1zsDhs6JG58-HK1p70LGAfEVnNsl6M40C3an8A=s120-c-rp-mo-br100","rating":5,"date":"2025-06-19","text":"Thank you so much Alan Barnett! What an amazingly knowledgeable and respectful young man. He has a passion for his work and it shows. I learned so much today and can’t thank you enough. Keep up the good work!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxd1h6UlNVRnBuY2pWVVlVTTFTRXRUVmxZNGVWRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOk1wXzRSUFpncjVUYUM1SEtTVlY4eVE%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for your kind words! We're thrilled to hear that Alan provided such a knowledgeable and respectful experience. His passion for his work truly shines, and we’re glad it made a positive impact. We’ll be sure to share your feedback with him—he’ll really appreciate it. We're always here if you need anything in the future!","date":"2025-06-19"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21kbWFYbzJTM2xGTVU0ek5HZDBYMHMyWTBSdFNrRRAB","author":"Tonzetta Hannah","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXMWMshzUC3uRSVZxroAIWMnq9HjmrBPpOgYoS9xl6t1F0htaY=s120-c-rp-mo-br100","rating":5,"date":"2025-06-19","text":"Was not an easy task and Frank and Cody took good care of us I’m happy they were the techs that came out. I’m not easy to please and they went out their way to ensure I was satisfied with their work. Great job guys!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kbWFYbzJTM2xGTVU0ek5HZDBYMHMyWTBSdFNrRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmdmaXo2S3lFMU4zNGd0X0s2Y0RtSkE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Frank and Cody took good care of you! Thank you for recognizing their dedication to your satisfaction.","date":"2025-06-19"},"verified":true},{"id":"ChZDSUhNMG9nS0VMM2RxWlNwOF9xcVhREAE","author":"John Dunlap","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWbeD_rlmO-EeqEU-SerD-GFmEXt_8zW_b0yf8XusMcADMwvFtH=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-06-19","text":"Nathan arrived on time and diagnosed my problem within minutes. He was personable and professional. Did not try to sell me something I did not need, but did give me estimates for possible future purchases that I inquired about. Would highly recommend Fenwick.\nJ Dunlap\nLCDR, USN, RET","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VMM2RxWlNwOF9xcVhREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEL3dqZSp8_qqXQ%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Nathan provided such excellent service. Thank you for highlighting his professionalism, honesty, and thorough approach to addressing your needs.","date":"2025-05-26"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT214NGRqZDFPVFY2Tm1GelJGcFFSVlIxTmpnMldrRRAB","author":"Ralph Lloyd","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKlAVmTNoSEvyatYDHmNK0Hi1PC-nAovsBF5hIETL8CjQPseQ=s120-c-rp-mo-br100","rating":5,"date":"2025-06-18","text":"Brenden was very professional, took care of the matter with the most efficiency of not harming any of the other plumbing. He also was conscientious enough to take his shoes off as he came into the house and was always very polite with his answers.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT214NGRqZDFPVFY2Tm1GelJGcFFSVlIxTmpnMldrRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmx4djd1OTV6NmFzRFpQRVR1Njg2WkE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about Brenden's professional service and efficiency. Thank you for recognizing his conscientious and polite approach.","date":"2025-06-18"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xORE5uZFdObUYxU25od2IxOXZSa3R1YWtOa1VsRRAB","author":"Kim C Holiday","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL0u26qDV3UH24oSGyEe0IAmxFvfVT1I4BRGfkiAbgM_ldLIQ=s120-c-rp-mo-br100","rating":5,"date":"2025-06-18","text":"Ryan. My technician in Jacksonville Florida  was amazing. My ac was out in the blazing Florida heat. He arrived promptly, explained thoroughly what was wrong and how to fix. And gave me tips on prolonging my system. Would 100% use Fenwick again and would specifically ask for Ryan.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xORE5uZFdObUYxU25od2IxOXZSa3R1YWtOa1VsRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlNDNndWNmF1Snhwb19vRktuakNkUlE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Ryan provided amazing service during the blazing Florida heat! Thank you for choosing Fenwick Home Services.","date":"2025-06-18"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25GUFZsRXpTVGxtU0dwMWNrcDFNalZsVGpRM0xVRRAB","author":"Neverstop","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKjTtrmxY7a-iKwuUwsGpUOTzRM27Pzmo9INi2lM0qY0dBH-w=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-06-18","text":"Jomar is a great tech. He quickly identified the ac issue and solved it. The price was reasonable and not all inflated. I've been around, and I would recommend Fenwick. They have integrity and are on the up and up. I've used them before.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25GUFZsRXpTVGxtU0dwMWNrcDFNalZsVGpRM0xVRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnFPVlEzSTlmSGp1ckp1MjVlTjQ3LUE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Jomar quickly identified and solved your AC issue with reasonable pricing and integrity!","date":"2025-06-18"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25sQmFqVk5lRUphVEhreVozaDBVazFCVjA1bFJIYxAB","author":"Elizabeth Cruz","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKdCgULo-CWjsSrR5NoyxjvtG4s4mN8Ao5YG6goXyVDjufn1w=s120-c-rp-mo-br100","rating":5,"date":"2025-06-17","text":"I am very satisfied with the work Justin performed. He was professional and friendly.  I wouldn't hesitate to recommend Fenwick services to neighbors and family","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25sQmFqVk5lRUphVEhreVozaDBVazFCVjA1bFJIYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnlBajVNeEJaTHkyZ3h0Uk1BV05lRHc%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your satisfaction with Justin's professional and friendly service. Thank you for recommending us!","date":"2025-06-17"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tGSVZsRlZlSEZzVVZCc1RHWnBWWHBrUmxSek1rRRAB","author":"Valerie Lauderdale","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLyZcB3Va6kxRh2BaAEKBP8Mu0skcUPe6UkVakL8ZGMhlaKDw=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-06-17","text":"Had plumbing issues. Faucet  and valve leaks plus had them inspect water heater for proper operation. The technician was available sooner than expected . Decided to have him inspect 4 bathrooms and laundry room. I learned a lot from technician and will have them come back to do $2 k of faucet / valve work. Very pleased to have Fenwick be a part of Waychoff. Have always used Fenwick since moving to Florida. They do not disappoint.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tGSVZsRlZlSEZzVVZCc1RHWnBWWHBrUmxSek1rRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkFIVlFVeHFsUVBsTGZpVXpkRlRzMkE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your positive experience with our plumbing services and technician's expertise, Valerie!","date":"2025-06-17"},"verified":true},{"id":"ChdDSUhNMG9nS0VNN2FuNTI5bjlXdmpBRRAB","author":"Iris Salisbury","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIfPPzQL9dT38gUkYq3aGOpV2LqaokZqVb90Nl9htRVTeI9rA=s120-c-rp-mo-br100","rating":5,"date":"2025-06-17","text":"Tavelle was very knowledgeable on our 3 zone system. We had a bad thermostat. He diagnosed the problem and fixed it in a timely manner. He was very pleasant and professional.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VNN2FuNTI5bjlXdmpBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEM7an529n9WvjAE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words! We’re glad Tavelle was able to quickly diagnose and fix your thermostat issue while providing professional and pleasant service. We appreciate your feedback!","date":"2025-05-28"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT201Uk5HWnRhMU5KWDI5VVNuUnJjVVJhZUc1QlFVRRAB","author":"Bart Brownfield","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUmoL4gDZlemgC-jl3UbrqIcPLEVp9gaL91JiMSU5dc4Z0ncjwg=s120-c-rp-mo-br100","rating":5,"date":"2025-06-17","text":"Mr. Bush did a great job changing out my two water heaters. He was thorough and spent his time installing them to my satisfaction. Also, he responded several hours after the initial call. Everything was great!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT201Uk5HWnRhMU5KWDI5VVNuUnJjVVJhZUc1QlFVRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOm5RNGZta1NJX29USnRrcURaeG5BQUE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Mr. Bush provided thorough water heater installation service and quick response time!","date":"2025-06-17"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNEck0zVVJ3EAE","author":"Lucille Rafidi","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJQfT9IqqTkge0_AWBk4m2b7lG2HEdwK8PqE8iyEDWSA2VRCw=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-06-17","text":"I had a plumbing emergency and got affordable services within the hour.  Nathan Liska was, prompt, professional, kind, courtesy, and went above and beyond to fix the issue. I am a regular customer and highly recommended this company.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNEck0zVVJ3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICDrM3URw%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your positive experience with Nathan's prompt, professional service during your plumbing emergency, Lucille!","date":"2024-03-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xOQlpISnFiRTlEWm0xRk4yUTFkMGxqTVRZeWJVRRAB","author":"Mark Modilevsky","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUadWMCxYLWnD5HX8lypYpGtgwdOibim0kkX23QSZZ4uujdYnpNKQ=s120-c-rp-mo-ba4-br100","rating":5,"date":"2025-06-17","text":"Absolutely great service, same day evening late.  Kudos to Dayngel, he inspected the situation and was able to resolve within 1 hour.  Our pipe to the shutoff valve outside broke and we had to shut off water for entire house.  I called Fenwick and explained, this was about 6pm, they said that they will dispatch emergency call and someone would come between 8pm and midnight.  Around 9 i received tracking email that Dayngel was on his way.  He arrived around 9:30 and was done by 10:45-11pm.  He cutoff the top and bottom piples and put in a new shutoff valve on the spot.  Great job.  Pictures show that the pipe brokeoff leaving the screw part inside the shutoff valve part.  He replaced the screw pipe with an iron one and now it is new and sturdy..  I would have appreciated more if i was able to get a better price, but for the urgency and time element, i understand.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xOQlpISnFiRTlEWm0xRk4yUTFkMGxqTVRZeWJVRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlNBZHJqbE9DZm1FN2Q1d0ljMTYybUE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your positive experience with Dayngel's emergency service and quick resolution of your pipe issue.","date":"2025-06-17"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21kRVltNW9kakpWYjFSRk9UaDRZM0o0WDJWQ00wRRAB","author":"Eric Dorsch","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKDMUrfyvxHAv6a9rCpKVulHoTqLKaV9AQFRnipM-zTDJOCvg=s120-c-rp-mo-br100","rating":5,"date":"2025-06-16","text":"Fenwick sent out a gentleman named Daniel McMillian for our clogged drain.  We live in a house that is over 100 years old.  Daniel figure out the old sewer system which was quite difficult and diagnosed and solved the clog.  He was professional and gracious.  He cleaned up and made sure everything was perfect.  Good job Fenwick on hiring great people!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kRVltNW9kakpWYjFSRk9UaDRZM0o0WDJWQ00wRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOmdEYm5odjJVb1RFOTh4Y3J4X2VCM0E%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Daniel McMillian provided professional service for your old sewer system. Thank you for recognizing our great people!","date":"2025-06-17"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT200dE9HeEZkblUyU1ZGMVdXNXhiMDFyVkhKd1gyYxAB","author":"John Comee","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKvjxg-1CVp_fRGbm62_KMwtiGivaM8ORzGrITZKD1ojvjJxw=s120-c-rp-mo-br100","rating":5,"date":"2025-06-16","text":"Matt Gray with Fenwick continues to leap above all expectations! He is a pleasure to work with and is always willing to find a solution. As a contractor in the Avondale Riverside historic district, we come across challenges on every job. Matt is very knowledgeable with historic homes and is always up to the challenge. Easy to work with and although they are by no means the cheapest in town, they are extremely worth every penny.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT200dE9HeEZkblUyU1ZGMVdXNXhiMDFyVkhKd1gyYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOm4tOGxFdnU2SVF1WW5xb01rVHJwX2c%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your experience with Matt! Thank you for recognizing his expertise with historic homes and dedication to finding solutions.","date":"2025-06-17"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xGRVRYbHBjVkJHTnpkM2NrRmhUbGhUWVdrNGVrRRAB","author":"Trevor Bunn","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVbVlTdPIJi_cE8fr67icS4ZKyfsKhzQEYD-o8nmqdZlYWAMEc=s120-c-rp-mo-br100","rating":5,"date":"2025-06-16","text":"My A/C quit working on Monday afternoon. I called for a technician at around 3:40 and Jerald was at my house before 4 pm. Jerald was so nice and quickly assessed and fixed the problem. I would absolutely recommend Fenwick’s Waychoff and specifically Jerald for any issues. They are awesome!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xGRVRYbHBjVkJHTnpkM2NrRmhUbGhUWVdrNGVrRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlFETXlpcVBGNzd3ckFhTlhTYWk4ekE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your quick service experience with Jerald! Thank you for recommending Fenwick Home Services, Trevor.","date":"2025-06-16"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25wbVIxQmpjREZYWDNCQlMyVlJiRmRXV0hsRFNrRRAB","author":"Steven Morris","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVh9NXO9tXEGOThxYda0DrcaqKwrNzVq6XF-9VjBNPkLbHWwQou=s120-c-rp-mo-br100","rating":5,"date":"2025-06-16","text":"Patrick took care of installing everything professionally and timely.  Appreciate his efforts helping out an old Sailor 🐙🇺🇸","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25wbVIxQmpjREZYWDNCQlMyVlJiRmRXV0hsRFNrRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnpmR1BjcDFXX3BBS2VRbFdWWHlDSkE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Patrick provided professional and timely installation service. Thank you for your service, Steven!","date":"2025-06-16"},"verified":true},{"id":"ChZDSUhNMG9nS0VOUDluc0tyNHAzVUhnEAE","author":"Rob Barnes","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKfXjTzuebHnJHypoITO1bMv0O0zREcoMtH4ec3sgnANpvcZQ=s120-c-rp-mo-br100","rating":5,"date":"2025-06-15","text":"Our tech, Rafael was prompt, very professional, and efficient. Our tankless water heater was down, but he determined the cause and had it corrected in no time. I highly recommend Fenwick Home Services.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VOUDluc0tyNHAzVUhnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKENP9nsKr4p3UHg%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Rafael provided prompt, professional service for your tankless water heater. Thank you for recommending us!","date":"2025-06-16"},"verified":true},{"id":"ChdDSUhNMG9nS0VMVDRoYlBXMnZYbjB3RRAB","author":"Pete","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIwP2gVSz50UnoKfaDUstnAMopKIRXjHJC3ISZW_JAg-rZRHw=s120-c-rp-mo-br100","rating":5,"date":"2025-06-15","text":"Everyone that I had contact with from Wychoff's Air Conditioning was top notch.  Jerald the service tech, Wayne from sales, and Jason and his team that installed my new AC system couldn't have been better.  My new system was installed and up and running in only four hours.  Absolutely first rate all the way around.  I couldn't be happier and look forward to dealing with Waychoff's for the future servicing of my new AC system.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VMVDRoYlBXMnZYbjB3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKELT4hbPW2vXn0wE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your excellent experience with our team. Your praise for Jerald, Wayne, Jason and the installation crew is deeply appreciated. Thank you for choosing Fenwick Home Services.","date":"2025-05-27"},"verified":true},{"id":"ChZDSUhNMG9nS0VJWHA1NHZydXVDc0pnEAE","author":"Tabatha Taylor","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK_4WW0Uuxs5O21vAkO47v6yxFH7OdHTPONgHpjMtDlNYCmlw=s120-c-rp-mo-br100","rating":5,"date":"2025-06-15","text":"A/C went out in the middle of the night. Sent a message on website very early in the morning. Got a response to message, a confirmation call, a/c was fixed and we had cold air all before noon.  Tech was Adam and he was great and informed us of services we need to address soon to prevent furture issues.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJWHA1NHZydXVDc0pnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEIXp54vruuCsJg%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Adam provided excellent service and got your A/C running before noon! Thank you for choosing us.","date":"2025-06-16"},"verified":true},{"id":"ChdDSUhNMG9nS0VMRDE1WVRVZ2V2S3d3RRAB","author":"Franco Cafiero","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXjRNcNvGtw7gDulEGHoAPMTaOO9e0mdETgpcx1fONsjRm15OIBDw=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-06-14","text":"Gerald was able to come to my home same-day for my malfunctioning air conditioner. He was very knowledgeable and explained what he was doing, and answered all of my questions during the process. I strongly recommend Fenwick for AC repairs.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VMRDE1WVRVZ2V2S3d3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKELD15YTUgevKwwE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about Gerald's same-day service and knowledgeable approach. Thank you for recommending Fenwick for AC repairs!","date":"2025-06-16"},"verified":true},{"id":"ChZDSUhNMG9nS0VPaWExYWk3bnZYU0NREAE","author":"Michele Miller","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV0aEJlwOTYgM1V7mRSeCayVuFX4mJE9fFQD01ViKhltdCg18g=s120-c-rp-mo-br100","rating":5,"date":"2025-06-13","text":"Wade was very informative and he solved our problem in a timely manner.   The company got the technician to our door very quickly and the cost was well worth solving our problem.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VPaWExYWk3bnZYU0NREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEOia1ai7nvXSCQ%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Wade solved your problem quickly and provided informative service. Thank you for recognizing our prompt response!","date":"2025-06-16"},"verified":true},{"id":"ChdDSUhNMG9nS0VPajI4c0twazUySHRBRRAB","author":"Inquiring Mind","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJSGzl5H1o04qT0lQCyfqFgK0WXynfOIL0qWTI-oUQhWE78xA=s120-c-rp-mo-br100","rating":5,"date":"2025-06-13","text":"Christian was fantastic! Super knowledgeable and willing to walk me through our issues and provide his honest opinion. He was able to get us back to “Coolsville”. We are Fenwick fans, for sure!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VPajI4c0twazUySHRBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEOj28sKpk52HtAE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Christian provided fantastic service and got you back to \"Coolsville\"! Thank you for being Fenwick fans.","date":"2025-06-16"},"verified":true},{"id":"ChZDSUhNMG9nS0VLUzJwYi1IMnZUeENBEAE","author":"Maria W","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWveU5OYeDcX37u-E_ES464J1XUd2UIAKXanVIPXOPABvgO9QcF=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-06-13","text":"Great service!! I was impressed from the minute I called to schedule an estimate for installing a utility sink in our garage to the completion of the job. DJ in dispatch was very nice and informative on their process and was able to schedule me an appointment the same day.  That's when we met Khan Carleton the plumber. He is super friendly, super knowledgeable, very patient and he sure does know his stuff.  He answered all our questions in detail (and let me tell you my husband sure does have alot...lol) and that's when we decided he's a keeper. He  kept us informed on everything he was doing from beginning to end. He's also very neat and tidy with his work and I have a feeling that this is him all day every day!! Pricing was great (we thought it was going to be way more than it was) and we also received a 10% discount so make sure you check out the coupons/discounts listed on their website.  We're very happy with our new utility sink. We're glad that we chose Fenwick and blessed that Khan took the call and made it happen.  You guys now have a customer for life and we sure will spread the word. Thank you so much!!\n\nP.S: I'm adding a pic of my new sink.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VLUzJwYi1IMnZUeENBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEKS2pb-H2vTxCA%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your great experience with DJ and Khan! Thank you for choosing Fenwick and becoming a customer for life.","date":"2025-06-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VQZUNrX3Zxa19pbHZBRRAB","author":"David Butler","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKSF9O_NyMC2nSlKP3lgsrDIwOAZRljjfMYKmwN2Gl-JxQ6rg=s120-c-rp-mo-br100","rating":5,"date":"2025-06-13","text":"In Callahan Florida, Youn Lopez completed my Daikin AC and HVAC's first annual maintenance checkup.  Very professional service.  Youn answered or explained all of my questions about the maintenance services being performed.  I now know that Waychoff and Fenwick have merged, adding plumbing and electrical.  I asked Yaun about their plumbing services's ability to install a flash water heater under my sink. He assured me that Fenwick could handle any plumbing and electrical work required.\nD. Butler","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VQZUNrX3Zxa19pbHZBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEPeCk_vqk_ilvAE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about Youn's professional service and thorough maintenance explanations. Thank you for choosing Fenwick Home Services!","date":"2025-06-13"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xwS1UwSlVUV3hNVlhGNWEzbGhPR2RYVnpsdU9WRRAB","author":"Ervin King","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL6sEkbfdb45tz6ekVL8aAo-WizD9Cewz1uSjf0KBHm_pm0YQ=s120-c-rp-mo-br100","rating":5,"date":"2025-06-13","text":"Discovered water shooting out the top of my water heater.  Called Fenwick and they had a tech out and new water heater installed in about 3 hours.  Would definitely call them again!  Thanks to to Patrick Lowe and Fenwick!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xwS1UwSlVUV3hNVlhGNWEzbGhPR2RYVnpsdU9WRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOlpKU0JUTWxMVXF5a3lhOGdXVzluOVE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your positive experience with our quick water heater replacement service and Patrick Lowe!","date":"2025-06-13"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25aUFZDMW5iM0YyV2s5SFExZFpkMjlQVUVwM09YYxAB","author":"Lynda Martin","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLzU6Ynleoim56QtsDehOQM0l-OorfdSvt4-pgbMCuzEZJJqQ=s120-c-rp-mo-br100","rating":5,"date":"2025-06-13","text":"I want to highly recommend Ron Ayers, Fenwick Service Plumbing Technician, for his excellent work in analyzing my plumbing problem and correcting it in a professional way,  He pre-explained the cost of the repair and answered any questions.  I rate him A+!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aUFZDMW5iM0YyV2s5SFExZFpkMjlQVUVwM09YYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOnZPVC1nb3F2Wk9HQ1dZd29PUEp3OXc%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Ron provided excellent, professional service! Thank you for recommending our plumbing technician and rating him A+.","date":"2025-06-13"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2taYU5sUlFSRFJMWjNRMlNtWmFYMlJ4WjBacFQzYxAB","author":"Shibani Kumar","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKSVh8v8L7RfNd2NhA8cBZQ856QAyyYGv3vmSYOcOcE7nexHQ=s120-c-rp-mo-br100","rating":5,"date":"2025-06-12","text":"Brain Shields was excellent. He understood our requirement, he was punctual, courteous, and ensured work was completed timely - very professional. Thank you","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2taYU5sUlFSRFJMWjNRMlNtWmFYMlJ4WjBacFQzYxAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkZaNlRQRDRLZ3Q2SmZaX2RxZ0ZpT3c%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your positive experience with Brian Shields! Thank you for recognizing his professionalism and timely work.","date":"2025-06-13"},"verified":true},{"id":"ChZDSUhNMG9nS0VNS2J3THJjLVotRUJnEAE","author":"Laura Jo Provost","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUIaZ5ZGiq7rj9_jPnLVGUYCwqpV3XTbp4RQ0Bjm4m8TyJ2iz4=s120-c-rp-mo-br100","rating":5,"date":"2025-06-12","text":"Very good experience with the AC checkup! Wesley was on time and got straight to work. The AC unit was on the roof of the second floor and he took care of it with no complaints. Courteous, professional. A-1!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VNS2J3THJjLVotRUJnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEMKbwLrc-Z-EBg%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your excellent experience with Wesley! His professionalism and dedication truly shine through your feedback.","date":"2025-06-12"},"verified":true},{"id":"ChdDSUhNMG9nS0VMdlMtTHJoOF9URXV3RRAB","author":"Aaron Holtz","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK0PZG1ASLN8aVM0v8HOXgjy1YtPOCsRD9PExAQngJePECRfg=s120-c-rp-mo-br100","rating":5,"date":"2025-06-12","text":"Ben did a great job all the way around. He was both courteous and professional. This is what good looks like when it comes to ac repairs and service!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VMdlMtTHJoOF9URXV3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKELvS-Lrh8_TEuwE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Ben provided courteous and professional service! Thank you for recognizing our commitment to quality AC repairs.","date":"2025-06-12"},"verified":true},{"id":"ChdDSUhNMG9nS0VMZUFySWFfaUoyZTRRRRAB","author":"Mariel David-DeVito","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKybH9WwDTjBx1uJEfS0apC4mqTPfwB0tg5aPTy6NdnZTjgyw=s120-c-rp-mo-br100","rating":5,"date":"2025-06-11","text":"They’re my go to for reliable service. Today was no different. Ron showed up promptly for our appointment and took care of us quickly. You get what you pay for. Will use them again.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VMZUFySWFfaUoyZTRRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKELeArIa_iJ2e4QE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Ron provided reliable, prompt service! Thank you for trusting us as your go-to team.","date":"2025-06-12"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNZdXN5TXVnRRAB","author":"Julie McLaurine","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI6iu7-7XY0tQ3T9l4R-TymQ-VBu_Net49wkN_ywQJdURldRw=s120-c-rp-mo-br100","rating":5,"date":"2025-06-11","text":"Excellent service as always! From the initial phone call, appointment, communications, setting expectations, professionalism and service. With my emailed receipt, I received a detailed description of the work that was performed and photos. Khan is awesome!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNZdXN5TXVnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCYusyMugE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your excellent experience! Thank you for recognizing Khan's professionalism and our detailed service approach.","date":"2025-05-03"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2s0eVMzaFhhMkZCVDFaNFpFUllUbGt5T0hOalNsRRAB","author":"David Graham","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX0w914iqYjh9SKzch24arNuqeG1za11gVOtMWUlV9pIKU2I0MN=s120-c-rp-mo-br100","rating":5,"date":"2025-06-10","text":"Nathan L. was incredibly helpful and friendly, arriving promptly after our call. He efficiently fixed our issue, making the entire experience smooth and stress-free.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s0eVMzaFhhMkZCVDFaNFpFUllUbGt5T0hOalNsRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOk4yS3hXa2FBT1Z4ZERYTlkyOHNjSlE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Nathan was helpful and friendly! Thank you for recognizing his prompt, efficient service.","date":"2025-06-10"},"verified":true},{"id":"ChdDSUhNMG9nS0VOR2VtS3poaUt6eWxRRRAB","author":"Bill Heis","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLB2b2YSaU1V19KtyGD3Kt32VhHIZKbA-e6D4heMAd2THwnNw=s120-c-rp-mo-br100","rating":5,"date":"2025-06-10","text":"We moved to a newer home ! So we took Waychoff/Fenwick with us ! The tech Kevin arrived on Time ! We have a garage unit, and outside HeatPump ! Kevin gave us details about what he was doing and updates as he passed through ! He explained everything in detail with pictures ,and gave our Old unit a passing grade !\nWe were impressed with his information , ,and his Friendliness while doing his job !\nWe Hope we can request Kevin back in 6 months !","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VOR2VtS3poaUt6eWxRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKENGemKzhiKzylQE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about Kevin's excellent service and detailed explanations! Thank you for staying with Fenwick Home Services.","date":"2025-06-10"},"verified":true},{"id":"ChdDSUhNMG9nS0VMVHR2cXJ0cjlIMjVBRRAB","author":"Tonisha Michelle","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW8TvE_KcyhNRcW4edyJ4mzTZhm7DlezDHmcP-inYFOmB4StlQ=s120-c-rp-mo-br100","rating":5,"date":"2025-06-09","text":"AC Havoc Repair provided a detailed and competitive estimate for the parts needed to fix my AC. The staff was knowledgeable and helpful. Although they didn't perform the repair, their estimate was thorough and gave me a clear understanding of what I need to move forward. Would recommend for estimates and guidance.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VMVHR2cXJ0cjlIMjVBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKELTtvqrtr9H25AE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your positive experience with our estimate service. Thank you for recognizing our staff's knowledge and thoroughness in providing detailed guidance.","date":"2025-06-10"},"verified":true},{"id":"ChdDSUhNMG9nS0VNZXB1b2FTdW9XMDRRRRAB","author":"Andrea Appe","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUjVoyCTxErSl8kEeEJaffobG92eOzUP8WjYlBuEWn6PExNS1Sw=s120-c-rp-mo-br100","rating":5,"date":"2025-06-09","text":"Tech was here early on Sunday to help us out. Very knowledgeable, courteous and professional. Was able to repair and  have us all fixed up in no time! Definitely recommend!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VNZXB1b2FTdW9XMDRRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEMepuoaSuoW04QE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about our technician's outstanding service! Your recommendation means everything to us. Thank you for trusting Fenwick Home Services.","date":"2025-06-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VPX05fYmpNdl92RnVnRRAB","author":"Charles Cooper","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW44L7GUr06IkpGptQBSwU1YgKdWfr5ntOsFkkS-gtJN3CmRuQ=s120-c-rp-mo-br100","rating":5,"date":"2025-06-08","text":"Broken water inlet pipe at 1 pm on a Sunday. Called Fenwick and they said someone would be available 2-6. Steven arrived at 3, discussed how he could repair the broken pipe, and had it completely repaired in an hour. Tremendous job and excellent customer service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VPX05fYmpNdl92RnVnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEO_N_bjMv_vFugE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about Steven's excellent service and quick repair of your water inlet pipe. Thank you for trusting Fenwick Home Services with your emergency plumbing needs.","date":"2025-06-09"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pOQmNrVnhlWEZyV0VKYWMwbExkVTlhVVc5cFlWRRAB","author":"Tricia Baker","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX185f55ErSw0OKLndyb-dOnwqRmwnpf4kqBktDjZ6hcXSNM1Ko=s120-c-rp-mo-br100","rating":5,"date":"2025-06-08","text":"Very knowledgeable.  Justin showed me all the issues and what it would take to fix them.  I had too other bids for the same issue,  both bids left me scratching  my head as to what they these two companies could do,  but not Fenwick.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pOQmNrVnhlWEZyV0VKYWMwbExkVTlhVVc5cFlWRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOjNBckVxeXFrWEJac0lLdU9aUW9pYVE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to receive your positive feedback about Justin's expertise. Thank you for highlighting how clearly he explained the issues and solutions compared to other companies.","date":"2025-06-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VOWGxuTXF4cHRENzhRRRAB","author":"John N.","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUXEO7tN2DYzuNr1zEwtnQIS1oMX4u1SEHSuT848JscmqeaYHip=s120-c-rp-mo-br100","rating":5,"date":"2025-06-07","text":"Tried Fenwick's new electrical home service. We were very pleased with the quote and the subsequent service. Our technician, Justin, did an excellent job and cleaned up after completion. Highly recommend!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VOWGxuTXF4cHRENzhRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKENXlnMqxptD78QE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Justin provided excellent service! Thank you for highlighting our team's commitment to quality work and cleanliness. Your recommendation means everything.","date":"2025-06-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VKQ1lxWkRmXzYtdXp3RRAB","author":"Kyle Dorsey","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL1eBW9RH-Oq32Owf7xaBHyhR3TQwZV6MfI3dWaQ26BVJAKng=s120-c-rp-mo-br100","rating":5,"date":"2025-06-06","text":"Michael Senior and Michael Junior were both professional and courteous throughout our tankless water heater install. Both were very knowledgeable and took the time to answer all of our questions thoroughly. I will request them for future services and recommend them for you.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VKQ1lxWkRmXzYtdXp3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEJCYqZDf_6-uzwE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Michael Senior and Michael Junior provided professional service during your tankless water heater installation. Thank you for recommending our knowledgeable team.","date":"2025-06-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VPMmdxWURmdE1IX2hRRRAB","author":"Glenn","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocITCLg9CoFaRc7hTyyD_R-HYSRfJJM_HbuHveVzc-YYN3CL=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-06-06","text":"Loved the window of arrival when they are projected to arrive. They also have a tracking app to let you know the moment they arrive. Technician introduced himself with his name and company. Even had shoe covers to protect my floor. Was in and out in about 40 minutes. Explained all the system he checked and readings he received in addition to their meaning. Even tried to help me find the coupon to ensure I had the best deal for my service. I feel with his explanations I could do the service myself.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VPMmdxWURmdE1IX2hRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEO2gqYDftMH_hQE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your positive experience with our technician's professionalism, detailed explanations, and attention to detail. Your feedback highlights our commitment to exceptional service.","date":"2025-06-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VMR1owYTZkMTZYOUF3EAE","author":"Allison Corbett","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL2jPn_nHwDknuqLqUd3qvRIAxBzzPUA_IEv_7m7e61AubL=s120-c-rp-mo-br100","rating":5,"date":"2025-06-06","text":"Jesse and his partner did great. They were efficient. The price was great and it was no nonsense. He listened to me. I got what I needed and he gave a very reasonable price. Work was done immediately with little interruption of life (ie water was turned off just for a little bit). Great job, guys!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VMR1owYTZkMTZYOUF3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKELGZ0a6d16X9Aw%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about Jesse's efficient service and reasonable pricing. Thank you for highlighting our team's commitment to minimizing disruption during the repair work.","date":"2025-06-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN6aC0zNDBRRRAB","author":"richard linville","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKm05UYI_oOsvnfN3lyzHtmuRr9epmn9YMkyD3Pihk5e2SnqA=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-06-05","text":"Today Nathan Liska came to our home to repair a plumbing issue in our main bathroom. Not only was he knowledgeable but polite. He made the necessary repairs in a professional\nmanner that earned my trust. He is always welcome in our home and I recommend you consider him for your needs accordingly","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN6aC0zNDBRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICzh-340QE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about Nathan Liska's excellent service. His professionalism, knowledge and politeness reflect our commitment to outstanding plumbing repairs.","date":"2024-06-05"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUN3dDVEWEdnEAE","author":"Tgieddmck@gmail.com McKnight","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKPT5JpFgptwJe29-Zb8DSJfC3jJ6P07OVkzI-KWPZxb0AvEQ=s120-c-rp-mo-br100","rating":5,"date":"2025-06-05","text":"HVAC Technician Dylan Smith is the most thorough, professional service person you'll find. Very component in his craft. And very personable. I'll ask for him for future service calls.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUN3dDVEWEdnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCwt5DXGg%7C%7C?hl=en","owner_reply":{"text":"We're overjoyed to hear about your positive experience with HVAC Technician Dylan Smith. Thank you for sharing your feedback!","date":"2025-03-24"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN2dUkycm5RRRAB","author":"sharon doughtery","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ7WEVbdWLNO1PJ477GxIEbucVqTM3SNUe2nEDXPAo7s5kMRw=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-06-05","text":"We had to have a toilet replaced and another one was rebuilt. The technician Andrew was perfect for the job.  He arrived on time and explained every detail of the work being performed. His professional manner was appreciated.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN2dUkycm5RRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICvuI2rnQE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Andrew provided such excellent service. His punctuality, detailed explanations, and professional approach reflect our commitment to quality work.","date":"2024-12-09"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tSek1WRnRUSFZaTVhSM1FqaEJlakZ6YTBGbGRrRRAB","author":"Heather D","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLfD_J0MBETzJ4lpom9ZsOyDURA_V1t3mASeC2awqTFzLtf1bFO=s120-c-rp-mo-ba3-br100","rating":1,"date":"2025-06-05","text":"We have been customers of Waychoff’s since 2017. We signed up for their routine maintenance and purchased every extra filter or accessory (light, tstat) they recommended. When our AC had to be replaced in 2020 we installed the unit they recommended. When our new unit was around three years old, we started having problems. We have been completely without AC 4 times before today’s break down. Each breakdown took days to resolve (the worst was 5days) because they don’t carry the parts for the unit they installed. We stuck with them because the unit was under warranty but started wondering about their abilities after the second breakdown. This current breakdown is the third in 4 months! When the tech arrived today, before even looking at the unit he started out by telling us it was out of warranty (they just replaced parts 5 weeks ago) and that the design of our system is problematic (we’ve never been told this). Since we always get a different tech, we felt he may not be aware of all of the prior issues so we started explaining and questioning what the problem could be this time and if they could fix it. He became frustrated quickly and told us it would be better if we called someone else. Reflecting on his visit now, I think he showed up expecting a confrontation and was prepared to argue with us about anything being covered under warranty. We also wonder if they are frustrated because they can’t fix our AC and wiling to lose a customer rather than make it right at this point. So now, we have a new company coming this afternoon. Praying they are more qualified.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tSek1WRnRUSFZaTVhSM1FqaEJlakZ6YTBGbGRrRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CAIQACodChtycF9oOkRzMVFtTHVZMXR3QjhBejFza0FldkE%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to share your experience — we sincerely apologize for the ongoing frustration and inconvenience you've faced. We truly value your loyalty as a long-time customer and understand how disappointing and stressful these repeated issues must be.\n\nThis is not the level of service we strive to provide, and your concerns are being taken very seriously. We’re having someone from our team reach out to you directly to better understand what happened and how we can make this right.\n\nAgain, we appreciate you bringing this to our attention and for the opportunity to address it properly.","date":"2025-06-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VKM3VsOGZWcXBTZWh3RRAB","author":"jason watkins","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIg-qNNAs4sM4vmeMoOP7ZsafxGQFY8vCSYlx6PVNhaOujoiw=s120-c-rp-mo-br100","rating":5,"date":"2025-06-04","text":"Gary is awesome. Personable, professional and he wipes his feet on the door mat even though I said it doesn't matter. No complaints about the rain, he brought an umbrella. Service calls should end with a happy client and I am that. Thanks Gary👍","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VKM3VsOGZWcXBTZWh3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEJ3ul8fVqpSehwE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about Gary's exceptional service! His professionalism, attention to detail, and positive attitude truly represent our commitment to outstanding customer care.","date":"2025-06-04"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNZMVBmR01BEAE","author":"Nelson Nazario","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJHneTv3HpAIKl1rW8bIWe9LO8qL6u4np1Woztb6BdP4Oo-=s120-c-rp-mo-br100","rating":5,"date":"2025-06-04","text":"The tech was outstanding.  Very professional, articulate, and thorough. Let you know exactly what he was doing. Figured out the issue quickly but still went through the entire process checklist. Great!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNZMVBmR01BEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCY1PfGMA%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about our outstanding technician's professionalism and thoroughness. Your detailed feedback about the service process is greatly appreciated.","date":"2025-05-01"},"verified":true},{"id":"ChdDSUhNMG9nS0VQdU52dWpYZ3FMRG9BRRAB","author":"Dan Tillman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJon2cxV8Gm2Fft8BWTzfHaa15Mp3XdZJ28xE1hcTMQN0Rx=s120-c-rp-mo-br100","rating":5,"date":"2025-06-04","text":"We were thrilled with our experience.  Antonio was timely and professional.  We are grateful for his work ethic and expertise. Thank you so much for this excellent customer experience.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VQdU52dWpYZ3FMRG9BRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEPuNvujXgqLDoAE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your excellent experience with Antonio. His professionalism, timeliness, and strong work ethic exemplify our service standards.","date":"2025-06-04"},"verified":true},{"id":"ChdDSUhNMG9nS0VPU2UwOEQ2OXAzOGhnRRAB","author":"RFaureAWS","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV_jBLx1RHrVlw6VOu_mMcYRyveX1b4XqJ7ElTsnoXXTlOsOb6obQ=s120-c-rp-mo-br100","rating":5,"date":"2025-06-03","text":"Jesse helped us in every way. He removed the broken hot water heater, installed a new one and rewired installing a new outlet! Then he helped me understand the GoodLeap payment plan. A very pleasing personality made the whole experience enjoyable.we will call him again👍👍👍","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VPU2UwOEQ2OXAzOGhnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEOSe08D69p38hgE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Jesse provided such excellent service with your water heater installation and financing explanation. His technical expertise and pleasing personality made a positive impact.","date":"2025-06-04"},"verified":true},{"id":"ChdDSUhNMG9nS0VOMzR4T0xjZzhLT21RRRAB","author":"John Burke","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJXi9ZXXYwKdlvNS-HgEZIM7v_MoDehN01ABrHl-rhsfsVKSA=s120-c-rp-mo-br100","rating":5,"date":"2025-06-03","text":"I called this morning, and Ron was here by noon!\nHe was prepared, professional, friendly and did a great job!\nHave used Fenwick in the past but this was the best experience!\nThanks Ron and Thanks Fenwick Services!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VOMzR4T0xjZzhLT21RRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEN34xOLcg8KOmQE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your excellent experience with Ron! Your feedback about his professionalism, preparation and friendly service truly makes our day.","date":"2025-06-03"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNKN0tlbWVBEAE","author":"Carolyn Porter","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKeF498_rIe3Tvk7dtoVdzv-Iqnd9T_pV6iTCOB2-rNIewMXA=s120-c-rp-mo-br100","rating":5,"date":"2025-06-02","text":"The service technicians, Dillon and Sean, were on time, professional, knowledgeable and courteous. I was given options for repair or replace of the water heater. Dillon showed me the problems with the water heater and I chose to get a new one. Work was done within a couple of hours, total! I checked the average price of remove/install of a water heater in Jacksonville FL and Fenwick’s charges were in the mid range.\n\nThree months after the new water heater was installed I began having a sulfur smell from the water spigots in the kitchen and b.r. I contacted Fenwick and a ‘technician’ was sent out and told me the water heater was too new to have problems. I asked him to raise the temp only the water heater thermostat and he told me he raised it ‘5 degrees’. Within a few days the smell from the hot water faucet got worse and I called a real plumber. He determined that the water heater temp was too low. When he checked the thermostat it was 125 degrees, meaning that the set up temp. was 120 degrees. He upped the temperature to 140 degrees, drained the water tank, ran water through the house faucets and the odor has gone away. I would like to be reimbursed for the $89.00 service fee Fenwick charged me for that three months visit.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNKN0tlbWVBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICJ7KemeA%7C%7C?hl=en","owner_reply":{"text":"Thank you for your detailed feedback. We’re glad to hear Dillon and Sean provided professional and efficient service during the installation. Regarding the concerns that arose afterward, we appreciate you reaching out and sharing your experience. A manager will be in contact with you to review the situation further and discuss the service visit in more detail. We value your input and the opportunity to follow up.","date":"2023-06-27"},"verified":true},{"id":"ChZDSUhNMG9nS0VJM3lqWXJIMHYtU2RnEAE","author":"George Chubeck","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLFA74Yq1qJq3DEq9YbCTwRjs5YR00qpsAJYkntYWjUyY5MaQ=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-05-31","text":"We called Fenwick on  Saturday at 11:30am for our garbage disposal was leaking, by 2:00pm we had a new disposal installed. I woul highly recommend this company for your plumbing needs","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJM3lqWXJIMHYtU2RnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEI3yjYrH0v-Sdg%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your excellent experience with our same-day garbage disposal installation. Thank you for recommending Fenwick Home Services.","date":"2025-06-02"},"verified":true},{"id":"ChdDSUhNMG9nS0VMZlp1XzZDdjdiNzFRRRAB","author":"Abe Vee","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIe4g0rXNmZkQnqu3hn6Et0K_Gpqm7153paSjD5niArnXHC1g=s120-c-rp-mo-br100","rating":5,"date":"2025-05-30","text":"Matthew was informative and professional. He greeted me and educated me on some of the things I could do to make sure the AC stays in good shape. He told me about the services the company provides but was not pushy. He answered every question and dispelled some Myths I asked about. His knowledge is outstanding and for Waychoff's to have a person like this is great. It speaks volumes about their high standards and hiring practices and it gives me hope that we still have good people and good companies who will do the job and not try to take advantage of us who don't know anything about HVAC. Thank you Waychoff for hiring him and Matthew you are awesome and looking forward to seeing you again when you return for maintenance.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VMZlp1XzZDdjdiNzFRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKELfZu_6Cv7b71QE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about Matthew's outstanding service. His professionalism, knowledge and educational approach truly represent our commitment to exceptional customer care.","date":"2025-05-30"},"verified":true},{"id":"ChZDSUhNMG9nS0VQaU40YlgwaUlqOEtREAE","author":"Bob Walker","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVdTZwEN_tLkgCpyTOtY6rmlkVv33pP0bX0yeUTnRM3WAAhu6o=s120-c-rp-mo-br100","rating":2,"date":"2025-05-30","text":"Called late Thursday afternoon requesting an electrician as smoke was coming from my breaker panel when the a/c was running. They sent am HVAC tech who was great except he's not allowed to do electrical work. He called a supervisor and was told they would send an electrician to us Friday a.m. Friday mourning I get a call that they can't come until tomorrow even though it was their mistake. The HVAC guy's attitude raised this rating from 1 star.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VQaU40YlgwaUlqOEtREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEPiN4bX0iIj8KQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for your message, and we sincerely apologize for the inconvenience and confusion surrounding your recent service request. Please know that we take this matter seriously, and a manager will be reaching out to you directly to follow up and ensure it’s addressed properly. We appreciate your patience and your kind words about the HVAC technician’s professionalism. Thank you for bringing this to our attention.","date":"2025-05-30"},"verified":true},{"id":"ChdDSUhNMG9nS0VPZW5wZFRJdWF6LXFnRRAB","author":"Michael Truelove","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLlC5L5N1uVRQh_Dn0CrFqpgCpDnM3PedxBYv07_Njpp23tqQ=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-05-30","text":"Justin arrived ontime, evaluated the evident rust, proposed a solution and fixed the problem by replacing some pipe and adapters.  He was able to prevent a disaster in the making.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VPZW5wZFRJdWF6LXFnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEOenpdTIuaz-qgE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Justin provided timely service and prevented a potential disaster. Thank you for trusting us with your plumbing needs.","date":"2025-05-30"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURKcGJ5al9RRRAB","author":"Kelly Brenenstall","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJeeA18yxTnVWJH4a_0nN1hAnDVGzrkizoF2QghBXSRWgvT6g=s120-c-rp-mo-br100","rating":5,"date":"2025-05-29","text":"Patrick and Tim installed a gas line for a gas range. They were knowledgeable, professional, on time and on target. Great work!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURKcGJ5al9RRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDJpbyj_QE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Patrick and Tim provided knowledgeable, professional service during your gas line installation. Thank you for recognizing their great work!","date":"2025-05-30"},"verified":true},{"id":"ChZDSUhNMG9nS0VKYkx1YXF4eXV5WU13EAE","author":"Traci Mastrocinque","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLwUOJ1bh1btz88QVY8yCebTzV9sKwnPvZMoJQH-OICMfJ_1A=s120-c-rp-mo-br100","rating":5,"date":"2025-05-29","text":"Frank and Zac saved the day!! Called and was able to get a same day appt for install of a new gas stove. They unhooked and removed the old one and installed the new one. Thank you so much for the quick and professional work! I would use Bill Fenwick again in the future!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VKYkx1YXF4eXV5WU13EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEJbLuaqxyuyYMw%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Frank and Zac provided excellent same-day service installing your gas stove. Thank you for recognizing their quick, professional work. We look forward to serving you again!","date":"2025-05-29"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURUNTV6UGh3RRAB","author":"Emily Lewis","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXySwwoQzKLZSqK2LPNMjkLEcPRZdqRXchMPUc-llmMlC-tS3o=s120-c-rp-mo-br100","rating":5,"date":"2025-05-29","text":"Nathan Liska was very helpful and was very thorough!! He fixed my sink in very little time and made sure to clean up after himself and give a proper 5 star experience! Super friendly! Would DEFINITELY recommend!! Give him a RAISE!! 👏🏻👏🏻👏🏻👏🏻👏🏻","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURUNTV6UGh3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDT55zPhwE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review! We are honored to hear that Christopher provided you with a 5-star experience and fixed your sink efficiently. We will definitely consider your recommendation for a raise. Thank you for choosing Fenwick Home Services!","date":"2024-05-29"},"verified":true},{"id":"ChdDSUhNMG9nS0VKelZuWl9Sak1xRHZRRRAB","author":"Anne Murphy","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV2pOMICLwb09P079qxfVqL5cKS0hv5cbTNb140jEg8c4yY2w4=s120-c-rp-mo-br100","rating":5,"date":"2025-05-29","text":"My service tech was Elmer and he was very professional and thorough. A nice young man who explained the problem to me in detail that I could understand. He was on time, polite and again, very thorough.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VKelZuWl9Sak1xRHZRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEJzVnZ_RjMqDvQE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about Elmer's thorough and professional service. Your feedback about his clear explanations, punctuality and politeness is greatly appreciated.","date":"2025-05-29"},"verified":true},{"id":"ChdDSUhNMG9nS0VOdnkyYTdZX29Qb3B3RRAB","author":"Angela Thompson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVTwVSeAbtwTu7veBuOywwPmX5PWIi2s3df6sEAwQj7r28z8XOd=s120-c-rp-mo-ba4-br100","rating":5,"date":"2025-05-28","text":"Fast appointment.  Easy fix.  Very reliable.  Nice feller too!  Thanks for fixing our electricity outage so fast and friendly!  We will be calling you from now on!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VOdnkyYTdZX29Qb3B3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKENvy2a7Y_oPopwE%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for the kind words! We're thrilled we could get your electricity back up and running quickly and that the experience was a positive one. We'll be sure to pass along your compliments to the technician. We truly appreciate your trust and look forward to being your go-to team moving forward!","date":"2025-05-28"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUMxeHUydUJnEAE","author":"B. H.","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUlnR8VTqcSfnceJmlELIeqYi-dHZMyh3mqA3b88fnVllJeZxE=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-05-28","text":"I've got nothing but trust for Fenwick services. They've never let me down or left me hanging. Today they replaced my hot water heater, technician was a good guy, did the job efficiently and was very friendly.\n\nUpdate to previous review, 5/28/25: had a weird PVC pipe fall off the side of my house. Couldn't figure out what it was or why it was there. Called Fenwick and they had me send them a picture to determine what service I needed. They sent out electrician Brian Shields who was very friendly, advised what the pipe was there encasing, and resolved the issue. He then inspected my breaker box, found an issue, and fixed it for less than it cost me to have a mechanic even look in the direction of my car. Very friendly. Fenwick has never let me down.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMxeHUydUJnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIC1xu2uBg%7C%7C?hl=en","owner_reply":{"text":"We are delighted to have earned your trust through consistent service. Thank you for highlighting Brian's friendly expertise and efficient work on both your water heater and electrical issues.","date":"2023-12-28"},"verified":true},{"id":"ChdDSUhNMG9nS0VKLUhvZXo5MlptT3ZnRRAB","author":"Bill S","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLhmHA_08hqLrxFn4YvDTNpzYGvYz1P_v9C1OmboUICISV10Q=s120-c-rp-mo-br100","rating":5,"date":"2025-05-28","text":"They responded the same day as our A/C unit failed during the evening before. we called first thing next morning and they had a tech at our house by 3:00 that afternoon Great service and a great tech.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VKLUhvZXo5MlptT3ZnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEJ-Hoez92ZmOvgE%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for your kind words! We're glad we could respond quickly and get your A/C back up and running when you needed it most. We’ll be sure to pass along your compliments to our technician. Your satisfaction means a lot to us, and we're always here when you need us!","date":"2025-05-28"},"verified":true},{"id":"ChZDSUhNMG9nS0VPV3k4TjJTdjRYYk93EAE","author":"Roger Eggen","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKdBc43fSo1g6DQ_PRY_YWuNWCUJzNpahPIvBHafJJyIuAjMg=s120-c-rp-mo-br100","rating":5,"date":"2025-05-27","text":"Brian and Mike did an outstanding job. They listened to be sure they knew exactly what I wanted done, the completed the job perfectly. They were very professional. I will be hiring them again when I need more electrical work done.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VPV3k4TjJTdjRYYk93EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEOWy8N2Sv4XbOw%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about Brian and Mike's outstanding service. Your praise for their professionalism and attention to detail means everything to us.","date":"2025-05-28"},"verified":true},{"id":"ChdDSUhNMG9nS0VKS2hvWVBaNzgyY3p3RRAB","author":"lanna robnes","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL_h7mi8D3tsNNFoY25JtfchNkeaGVN5_M_ddyo9Zv5Ulgh3Q=s120-c-rp-mo-br100","rating":5,"date":"2025-05-27","text":"Antonio was amazing, kind and thoughtful.  He\nallowed me to see all what needed to be done and he put on shoe covers. He discussed the price options and he was a delight.   I pray all of your employees are like him.  I also want to say the customer service was amazing.  I spoke with Tina and another young lady and both were thoughtful and kind.  Thank you for having amazing staff.  I have already referred two people.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VKS2hvWVBaNzgyY3p3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEJKhoYPZ782czwE%7C%7C?hl=en","owner_reply":{"text":"Your review is appreciated. We are pleased to hear about your positive experience with Antonio and our customer service team. Thank you for referring us to others.","date":"2025-05-27"},"verified":true},{"id":"ChdDSUhNMG9nS0VJNzkxY2VfZzdqQl9RRRAB","author":"Anastasia Knapp","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIF9LTu8E8JVyVD8mlCrUT_gTQiYgrVYGTXUgsPJozpgW0UAQ=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-05-27","text":"Nathan was prompt and worked hard to find my shower’s part! He provided education on the product and was thorough. Appreciate his professionalism and courtesy!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJNzkxY2VfZzdqQl9RRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEI791ce_g7jB_QE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about Nathan's outstanding service! Your appreciation for his promptness, thoroughness and professional product education means a lot to us.","date":"2025-05-28"},"verified":true},{"id":"ChZDSUhNMG9nS0VLTGJvSVhWcklfZFNBEAE","author":"Heidi rodriguez","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVbgZT6Tt4_3cWuRL_-d9kyArezMu3BBW0DMWESe1PvFQwR5Mo=s120-c-rp-mo-br100","rating":5,"date":"2025-05-27","text":"Excellent service. Clean work. Fair price.  Attention to detail - helped advise better light bulbs for our new installed light and it was what we needed. We appreciate you!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VLTGJvSVhWcklfZFNBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEKLboIXVrI_dSA%7C%7C?hl=en","owner_reply":{"text":"We are delighted to receive your wonderful feedback about our clean work, fair pricing and attention to detail. Your appreciation means everything to us!","date":"2025-05-27"},"verified":true},{"id":"ChdDSUhNMG9nS0VKS1JsZlRSa3JhMTlBRRAB","author":"Brit Hill","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVVuw_ZPEvSymC7eYZUHNeSNuw5o6-vn1AmmXEitEjeuTwu1NSxdA=s120-c-rp-mo-br100","rating":5,"date":"2025-05-26","text":"Buster was awesome, he explained every step of what happened with the hvac system and how he’d fix it and his recommendations for future maintenance. As always, great prices and customer service at every step of the way, even on the holiday weekend","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VKS1JsZlRSa3JhMTlBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEJKRlfTRkra19AE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about Buster's exceptional service! Thank you for highlighting his thorough explanations and our commitment to great service, even during holidays.","date":"2025-05-27"},"verified":true},{"id":"ChdDSUhNMG9nS0VJWGl5dEtfX0xYLWhBRRAB","author":"Greg Sting","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUOjtRlU6hMfn1Z5bNu8MW4PgJ6Ovj81N1QhPZeU1arTo7zz3gU=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-05-26","text":"Never good to have a plumbing problem on a national holiday!  We were so fortunate to have Fenwick send out Dayngel Fernandez come immediately and solve our issue.  He is very qualified and a gentleman!  He had our problem corrected very fast and explained all along the way what he was doing.  He is a tremendous asset to your company!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJWGl5dEtfX0xYLWhBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEIXiytK__LX-hAE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about Dayngel's excellent service. His expertise, professionalism, and clear communication during your holiday plumbing emergency truly reflect our commitment to quality service.","date":"2025-05-27"},"verified":true},{"id":"ChZDSUhNMG9nS0VLUEZzYWYxbi1qUmJBEAE","author":"Abby Johnson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJQstzoqO1MUj3MvvJgYAn3AXTs1Mu_jEcpMgUyrNeGTwOf1Q=s120-c-rp-mo-br100","rating":5,"date":"2025-05-26","text":"My husband and I recently bought our first home, which came equipped with a brand new AC (great right?!) except the brand new AC had loads of problems, I have no idea who installed it because I just bought this home, and no hvac repair company would take the job because the system is possibly still under warranty; even though it is literally impossible to get ahold of the manufactures. Fenwick is the only company who would send somebody to come look at our system. And I’m so thankful they did because after a few service calls all of my questions have been answered, all problems are being solved in a timely and reasonably priced manor. And the technician is genuinely one of the nicest people I have ever met. Extremely knowledgeable in his field, and an all around great person and representative of this company. Thank you so much to fenwick, and especially to Tavelle!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VLUEZzYWYxbi1qUmJBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEKPFsaf1n-jRbA%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for sharing your story! We’re honored that Fenwick was able to step in and help with your AC challenges, especially when others couldn’t. It’s wonderful to hear that Tavelle provided knowledgeable, timely, and friendly service—that means a lot to us. Congratulations on your new home, and please don’t hesitate to reach out if you ever need anything else. Thanks again for trusting Fenwick!","date":"2025-05-27"},"verified":true},{"id":"ChdDSUhNMG9nS0VONng3clBveElyOW1BRRAB","author":"JK","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIeNWvAcG62Nz3nKg0HXQjYJdJjgk_7D8DX75Zr98FUYrdkcQ=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-05-26","text":"Super fast response (within 5 minutes of submitting online form) before 8AM and on a holiday. Arrived within 40 minutes. Did a complete diagnostic and explained everything as he went. Elmer was fast, friendly, professional and extremely informative. Best service I have ever received.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VONng3clBveElyOW1BRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEN6x7rPoxIr9mAE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about Elmer's exceptional service. Your feedback about his professional, informative approach and rapid response time, even during a holiday, is greatly appreciated.","date":"2025-05-26"},"verified":true},{"id":"ChZDSUhNMG9nS0VPSzg4TWJNaXNuaFRBEAE","author":"DeAnne Curtis","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXFuGLUQ1C1y_iTwu0Ht2NY9vqOPU02Qc1gSXdZjmbKT586Y0VC=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-05-24","text":"Plumbing issues on a holiday weekend.  No problem for Fenwick.  Arrived within 30 minutes of the distress call.  Part delivered and fixed within an hour later.  2 technicians were very personable and efficient.  Happy customer? Yes","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VPSzg4TWJNaXNuaFRBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEOK88MbMisnhTA%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience! We’re glad Fenwick was able to respond quickly during a holiday weekend and get your plumbing fixed so efficiently. It’s great to hear our technicians were personable and professional. Happy customers like you make our day!","date":"2025-05-26"},"verified":true},{"id":"ChZDSUhNMG9nS0VMRDlqZjNMclpyOWVBEAE","author":"Saphire Cotto","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVCDzu6MKXQKnFiSb6Ej-fLDrnXxS2u75fqstD_1BntRcCECWXF=s120-c-rp-mo-br100","rating":5,"date":"2025-05-24","text":"Daniel Macmillian was amazing! He knew what to do in a trick situation. We would recommend him to anyone with plumbing needs. Well be calling him back in the future","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VMRDlqZjNMclpyOWVBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKELD9jf3LrZr9eA%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Daniel Macmillian provided amazing service! Thank you for recommending our plumbing expertise. We look forward to serving you again.","date":"2025-05-26"},"verified":true},{"id":"ChdDSUhNMG9nS0VKRDRqdWlvZ29yZWhRRRAB","author":"Don Fann","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK1G0GiZ4DPmjn9-pS649azIdAzXMHJf7AWJeSIVq4wgZbpiw=s120-c-rp-mo-br100","rating":5,"date":"2025-05-24","text":"Fenwick Jacksonville just finished a complete repiping of our house's water supply plumbing due to a slab leak, plus replacement of nearly all faucets and fixtures.  From start to finish, the Fenwick team provided the best customer service experience one could ever expect.  Master Plumber Darryl Lucas and Crew Lead Plumber Matt Atnip were unbelievably attentive and accommodating of our needs and carried out the work expertly with a very high attention to detail.  Every single plumber who worked on this large project were excellent.  Lastly, everyone on the work crew were extremely professional and very personable.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VKRDRqdWlvZ29yZWhRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEJD4juiogorehQE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your exceptional experience with our repiping project. Your praise for Darryl Lucas, Matt Atnip and our entire team's professionalism and attention to detail means everything. We take great pride in providing the best customer service possible, and it's wonderful to know that our efforts were recognized throughout the entire process. Thank you for taking the time to share your positive feedback about our work on your home's water supply plumbing and fixture replacements. We truly appreciate your kind words and are grateful for the opportunity to serve you.","date":"2025-05-26"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURval9qNWxBRRAB","author":"Diane Burton","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXkX31MBKrLx4Kqyul0Nh4DgcRvhzWwWX3f5JbDcGLZOAHdh-1n=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-05-23","text":"Fenwick Plumbing provided great service. Scheduling was easy and offered multiple options for availability.\nDayngel, the technician was terrific, thorough and went above and beyond. Very helpful and had good suggestions.\nI highly recommend and will use their services again.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURval9qNWxBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDoj_j5lAE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your excellent experience with Dayngel. Your feedback about the thorough service and helpful suggestions means a lot to us.","date":"2025-05-01"},"verified":true},{"id":"ChdDSUhNMG9nS0VKSG03T1d2cVBqUnlnRRAB","author":"Bill P","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJR8k0dzPqKeM0dhH0OEmLnut0keN1mO-oY4KmvLm2BCSlBaEg=s120-c-rp-mo-br100","rating":5,"date":"2025-05-23","text":"Had an issue with new system freezing up. Antonio M. Came out at 7pm on Friday night and he immediately found and fixed problem. This guy is highly knowledgeable and personable for a service tech - What an asset to your company!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VKSG03T1d2cVBqUnlnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEJHm7OWvqPjRygE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about Antonio's excellent service! His expertise and dedication in resolving your system issue demonstrates our commitment to outstanding customer care.","date":"2025-05-23"},"verified":true},{"id":"ChZDSUhNMG9nS0VLZXIxcGlvXy1MWFRREAE","author":"Jared Libman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLk91Es0Uz7Sj40JbLylmeKfLtQWVsDUC34rJEv4g2ZgYQIaA=s120-c-rp-mo-ba2-br100","rating":1,"date":"2025-05-22","text":"I’ve been using them for over 10 years with no problems. Never felt ripped off. I had them come to replace a faulty cartridge in my sink faucet and they tried to charge me $900!!! They said because I have a “nice” faucet that it required a specialty  cartridge. The manufacturer website specifically states it uses a standard cartridge that can be bought at Home Depot for $10. So after watching their 3 minute video on how to do it yourself and with a standard Home Depot cartridge. I fixed it myself for $10 and 5 minutes of my time. Now that they’re corporately owned they will astronomically rip you off when they get a chance.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VLZXIxcGlvXy1MWFRREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEKer1pio_-LXTQ%7C%7C?hl=en","owner_reply":{"text":"We value our long-term customers and we want to thank you for bringing this to our attention. A manager will be reaching out to you to discuss the situation and see how we can make it right. Your feedback is important, and we want to ensure your concerns are addressed.","date":"2025-05-23"},"verified":true},{"id":"ChZDSUhNMG9nS0VJS1MtOHlKLU9UTFJBEAE","author":"MrV Crayton","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXqdRm_yfQ87tay57izZcJL9Sk1ImB7jrm7cAvxwg8tGeBVhcE=s120-c-rp-mo-br100","rating":5,"date":"2025-05-22","text":"The plumbing professional was excellent. Mr Fadi, was his name and he was courteous, knowledgeable, honest and quick. My job was not large but he handled it with ease and respect for my home. I would definitely recommend Fenwick!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJS1MtOHlKLU9UTFJBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEIKS-8yJ-OTLRA%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your positive experience with Fadi! His professionalism, knowledge and respect for your home reflect our commitment to excellence.","date":"2025-05-22"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUM3c2MzMlJnEAE","author":"Willie Span","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIzKBMg5pOEOTWo-ic6gybBPrO9K8eSp9pFD15YIJ_gO2rjhQ=s120-c-rp-mo-br100","rating":5,"date":"2025-05-22","text":"Hi, I give the technician the highest rating possible. He was very professional, friendly and did a wonderful job. He explained what he would be doing before and after the work was done. Fenwick Plumbing has an excellent employee.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM3c2MzMlJnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIC7sc32Rg%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about our technician's professionalism and thorough service. Your praise for their friendly communication and excellent work means everything to us.","date":"2025-05-23"},"verified":true},{"id":"ChZDSUhNMG9nS0VNYmM4NXJvbzluTUlREAE","author":"Scott George","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLO9FdfnJhXzYGxvqgRWyiBNyhoE8p3UeCiow-y9H7idSJ1BQ=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-05-22","text":"Ron A. was polite, professional and very informative. I could tell the prices are set at corporate without him saying a word but just clicking on his tablet, however he did what he could to provide corporate provided coupons to make it a reasonable for corporate, him and me given the scope of the project. Ron A was great overall.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VNYmM4NXJvbzluTUlREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEMbc85roo9nMIQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for the thoughtful review! We're glad to hear Ron A. provided polite, professional, and informative service. We understand concerns about pricing and appreciate you recognizing his effort to find available savings. We'll be sure to share your kind words with him—thanks again for choosing us!","date":"2025-05-22"},"verified":true},{"id":"ChdDSUhNMG9nS0VKRHhsYU9HaDZfYnRRRRAB","author":"Sandy Lo","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWTtiMl-hbCSjRPuJVo8cwwXduPi4N7HOCc-VCRnkOnfmj6POId=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-05-21","text":"Fenwick was amazing! I was struggling to find a plumber that would replace an undermount sink and fix a leaky pipe. Fenwick was able to send someone same day! Justin and his partner were prompt, got down to business, and discovered we had a leak in the faucet as well. I highly recommend this company for your plumbing needs!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VKRHhsYU9HaDZfYnRRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEJDxlaOGh6_btQE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about Justin's exceptional service! Thank you for highlighting our quick response time and thorough plumbing solutions. Your recommendation means everything to us.","date":"2025-05-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VOYUp1Zm5LLWE3WGl3RRAB","author":"Susan Gilbert","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWda81jOlCZbb4IF_xNnluLo31U79JW_F1Vpe8NP1tcdDJPu1mb=s120-c-rp-mo-br100","rating":5,"date":"2025-05-21","text":"Khan Carleson was our technician.  Very professional. Diagnosed the problem and came back the next day and installed a new toilet. Polite and cleaned up area after. Looks great. This is the second time I've used fenwick plumbing this year. Always come  out the same day.  All technicians are polite and knowledgeable.  I would recommend them to anyone having problems.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VOYUp1Zm5LLWE3WGl3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKENaJufnK-a7XiwE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your positive experience with Khan. Your feedback about our same-day service, professional technicians, and thorough cleanup means a lot. Thank you for choosing Fenwick Home Services again.","date":"2025-05-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VPLVBnTjJHX2NtdEhREAE","author":"Vicki","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIujXMUura-8xOqH04TXhGgM2MxUx6C9zPDDD2PncfXkPMewQ=s120-c-rp-mo-br100","rating":5,"date":"2025-05-20","text":"DYLAN was extremely knowledgeable and explained to me what he was doing every step of the way along with the cost. He was fantastic at explaining everything and I would refer him to anyone! Superb worker!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VPLVBnTjJHX2NtdEhREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEO-PgN2G_cmtHQ%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about Dylan's exceptional service! His thorough explanations and professionalism reflect our commitment to transparent, quality work.","date":"2025-05-20"},"verified":true},{"id":"ChZDSUhNMG9nS0VOdUdwTG54dUttNE13EAE","author":"Drew Smith","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJKVdTTQFHzfN4oQYcBLRJOQDwtwP48tClRy5MBuRADQ1fnUg=s120-c-rp-mo-br100","rating":5,"date":"2025-05-19","text":"Tim was a knowledgeable, capable and personable local who got the effectively got the job done. Unfortunately, I’ll have to see him again but I have confidence in his abilities. 5/5 would recommend.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VOdUdwTG54dUttNE13EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKENuGpLnxuKm4Mw%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Tim provided such excellent service. Your confidence in his expertise and capabilities means a lot to our team.","date":"2025-05-19"},"verified":true},{"id":"ChZDSUhNMG9nS0VOLWJrX2IzeGVEN1NBEAE","author":"Trish Brown","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKuQwIdPBEhZWIBXvEs-NmJgR1QrKwBfypWWJZ-QfcUav303A=s120-c-rp-mo-br100","rating":5,"date":"2025-05-19","text":"Allen & his helper were pleasant & courteous. Thank you for your great service techs. My last name is now Gallant. Thx.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VOLWJrX2IzeGVEN1NBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEN-bk_b3xeD7SA%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Allen and his helper provided pleasant, courteous service. Thank you for letting us know about your name change, Ms. Gallant.","date":"2025-05-19"},"verified":true},{"id":"ChdDSUhNMG9nS0VPNnJzTFNVdC1lWTBnRRAB","author":"Kevin K. Francis","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU1AQ0MpIMKyjdAc5bLXq4KiOFGNUM7PdHNY356oPm0xwLMupBOAA=s120-c-rp-mo-ba4-br100","rating":5,"date":"2025-05-19","text":"Jerald was the technician that showed up to assess our A/C and the one thing above all else is that he didn't sugar coat anything. He got straight to the point and gave me 2 options. Replace the coil or replace the unit. Given the age of the unit, the easy choice was to replace the unit. Jerald went the extra mile and set up an appointment with a salesman that we already had a relationship with 3 years prior. What could have been a hand ringing, stressful situation was actually pleasant even though it was expensive. It's all about customer service and pending the installation, so far so good!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VPNnJzTFNVdC1lWTBnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEO6rsLSUt-eY0gE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about Jerald's straightforward service and extra effort in coordinating with your preferred salesman. Your satisfaction with our transparent approach means everything.","date":"2025-05-19"},"verified":true},{"id":"ChdDSUhNMG9nS0VMX3I1ZEtjLVBQazZnRRAB","author":"Art Natale","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWLs8GXJz7jLzB-FuwgY4894QO5F40Pm0hhRB7sjnXLdL23-wo=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-05-19","text":"Just had the best experience with Fenwick Plumbing to fix a leaking toilet.  Daniel did an awesome job.  He was professional, on-time, and very communicative regarding the issue, estimate, and   the fix.  You can't go wrong with Fenwick - they're the leader.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VMX3I1ZEtjLVBQazZnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEL_r5dKc-PPk6gE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about Daniel's outstanding service. Your feedback about his professionalism, punctuality and communication is greatly appreciated.","date":"2025-05-19"},"verified":true},{"id":"ChdDSUhNMG9nS0VQblZ1cXFYNGRfQnR3RRAB","author":"Richard Nay","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVShhVonxUIm1_EVdEgQf4Ayg8WGfiofZMuZI6B1_LrMrSdlM3Q=s120-c-rp-mo-br100","rating":5,"date":"2025-05-18","text":"Our technician, Ryan Wilson, was courteous, very professional, and took care of our A/C problem in an expedient manner, explaining the process as he proceeded. I would give Ryan my highest recommendation. Thanks Fenwick Waychoff's!! Rich Nay ☺️","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VQblZ1cXFYNGRfQnR3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEPnVuqqX4d_BtwE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words, Richard! We're glad Ryan was able to assist you efficiently.","date":"2025-05-18"},"verified":true},{"id":"ChdDSUhNMG9nS0VLRHc2cktMLXA3bnhnRRAB","author":"Jaime Willson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWMx1e0RFtXuAkq0hwSi4S9Sm7jmv6-KeXTfbT2hMjT3elx_hT6=s120-c-rp-mo-ba5-br100","rating":5,"date":"2025-05-17","text":"I have used Fenwick for years for both HVAC and plumbing issues. Top of the line work and great communication.\nI haven’t left a review before, but after my technician was so wonderful yesterday, I thought I needed to.\nWe thought our plumbing issue was simple, but he came and looked at it (with the intent to repair) and he helped us realize that our issue is actually much more than what we thought and not just a plumbing problem. He was so attentive and thorough. I will be requesting Khan specifically for all of my future plumbing needs.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VLRHc2cktMLXA3bnhnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEKDw6rKL-p7nxgE%7C%7C?hl=en","owner_reply":{"text":"Your feedback is incredibly valuable. We are glad to hear about your positive experience with Khan and our services. Thank you for sharing your thoughts with us.","date":"2025-05-18"},"verified":true},{"id":"ChZDSUhNMG9nS0VMZVI2NGVzbXE2MWZ3EAE","author":"HENRY REITZEL","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU-mQMdhn7rvaoTbHz451e8pLEClxVBgI0FwMJF6gQPULPCTHs=s120-c-rp-mo-br100","rating":5,"date":"2025-05-17","text":"This is the fourth job I have had Fenwick service at my home. All of their Associates have been nothing short of fantastic! Most recently, Jesus came out to service my A/C units. This is the best Service Tech I have had at my home. He represents himself and Fenwick in an outstanding way! In addition, Fenwick's rates for A/C maintenance have kept me at the same rate I was paying with a previous provider from 2006! Thanks for the great service and A/C pricing!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VMZVI2NGVzbXE2MWZ3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKELeR64esmq61fw%7C%7C?hl=en","owner_reply":{"text":"We're ecstatic to hear about your positive experience with Fenwick Home Services! Thank you for sharing your feedback.","date":"2025-05-18"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUMzb0tpT1BREAE","author":"Dean Robinson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKYIevsjwcfzCsCBSMI-n7DvXgvpUK4cQZANe0r37P2noGy8w=s120-c-rp-mo-br100","rating":5,"date":"2025-05-16","text":"Christian Sharp with Fenwick Waychoff's HVAC service is a great technician. He is very friendly and polite. Displays tremendous knowledge and is very very thorough.  I always look forward to my next service with Fenwick knowing he is my technician. Thanks for allowing me to always schedule future appointments with Christian. 👍","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMzb0tpT1BREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIC3oKiOPQ%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear Christian Sharp provided exceptional service. His knowledge, thoroughness and friendly demeanor represent our commitment to excellence at Fenwick Home Services.","date":"2024-11-01"},"verified":true},{"id":"ChZDSUhNMG9nS0VQSDNnb3U5bm9INU5REAE","author":"Tammy Griffin","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJu9heTFhkfA4PQKIymbchH9CHSy0_aNHnelf5kRrM_zcYb=s120-c-rp-mo-br100","rating":5,"date":"2025-05-16","text":"Dylan Smith from Fenwick is awesome!  Had another company came out prior who wasted my time and money!  Dylan came out and listened to what we said was wrong and fixed the issue!  Unlike competitor Lickety Split who were horrible and was just looking for more ways to xharge more money! Took forever to make them leave my house!  Fenwick was even cheaper and technician was awesome!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VQSDNnb3U5bm9INU5REAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEPH3gou9noH5NQ%7C%7C?hl=en","owner_reply":{"text":"Your positive feedback is greatly appreciated! We're glad Dylan was able to help and provide excellent service. Thank you for choosing Fenwick Home Services!","date":"2025-05-16"},"verified":true},{"id":"ChZDSUhNMG9nS0VOYloydTNrejhyUkxBEAE","author":"Courtney Stewart-White","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUfRass97o3xFPWjXF5e64QpBA7Pg6E6LGTKkhAxmtRswOBCKeu=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-05-15","text":"Our technician Ron Ayers was absolutely fantastic!!!!! He was courteous, professional, knowledgeable, and compassionate!!! He explained to us exactly what was going on and how he was going to fix it. Ron was so thorough in his explanation and put us at ease!!! He was on-time, efficient, and moved rather fast BUT he paid attention to every detail to make sure the job was done right!!! Ron Ayers was so nice, genuine, and trustworthy while working in my home. Ron showed that he loves what he does and making his customers happy. Ron has great professional values and ethics. He should really be studied for how to provide customer service at the highest level!! I appreciate Ron Ayers for the work he had done in my home and would definitely recommend him to anyone that needs assistance with their plumbing. Fenwick should be proud that he is a great representation and ambassador for the company!!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VOYloydTNrejhyUkxBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKENbZ2u3kz8rRLA%7C%7C?hl=en","owner_reply":{"text":"We're thrilled to hear about your fantastic experience with our technician Ron Ayers! Thank you for sharing your feedback with us.","date":"2025-05-16"},"verified":true},{"id":"ChZDSUhNMG9nS0VKT0Zyc2VraWFtOFJ3EAE","author":"Cal Peters","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXey4c5-T79IaF_1as00pJHUtKG5lFUJAXb6rKWZbVQkiHM7AnY=s120-c-rp-mo-br100","rating":5,"date":"2025-05-15","text":"This was Allen's second visit for semi-annual heat pump maintenance. He is always friendly, courteous, and knowledgeable. He replaced the 8-year old fan outside today which was covered by the 10-year warranty we purchased in 2017, so no cost to us.\n\nWe're extremely satisfied with him and his work.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VKT0Zyc2VraWFtOFJ3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEJOFrsekiam8Rw%7C%7C?hl=en","owner_reply":{"text":"We are utterly delighted to hear about your positive experience with Allen during the maintenance visit. If you have any more questions or need assistance, please feel free to give us a call at (904) 490-7003. Thank you immensely for sharing your feedback.","date":"2025-05-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VQV1l2TnpBcDR1Zjl3RRAB","author":"Elaine Braun","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWO71y53tzuq-yABiUTZuFg2lXp2J_VgJjXRpABbXx8JQwMsMhz=s120-c-rp-mo-br100","rating":5,"date":"2025-05-14","text":"The entire Waychoff/Fenwick team did a great job on replacing our whole HVAC system.  The job was done in one day including explaining how the new thermostats work and cleanup.  All team members were courteous, knowledgeable and efficient.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VQV1l2TnpBcDR1Zjl3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEPWYvNzAp4uf9wE%7C%7C?hl=en","owner_reply":{"text":"We're absolutely thrilled to hear about your positive experience with our team at Fenwick Home Services. Thank you immensely for sharing your feedback.","date":"2025-05-14"},"verified":true},{"id":"ChZDSUhNMG9nS0VJX1BwcHZldS0za0RnEAE","author":"Cecilia Rueda","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKlJ2d6XsWt9slanYyvFgstCSl2ikE8N9CErrEpgpCpXKHDKA=s120-c-rp-mo-br100","rating":5,"date":"2025-05-12","text":"Tech Michael B. Is very professional and knowledgeable. He did a great job installing a new gas water heater. Thank you!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJX1BwcHZldS0za0RnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEI_Pppveu-3kDg%7C%7C?hl=en","owner_reply":{"text":"We greatly appreciate your positive feedback, Cecilia! Thank you for acknowledging Michael B.'s professionalism and knowledge during the installation of your new gas water heater.","date":"2025-05-12"},"verified":true},{"id":"ChZDSUhNMG9nS0VOcUoxZDZ0eXBtSGR3EAE","author":"Mick Cooper","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLOYqpeVmAVKzuvPz7pQoAuE1m7D3anKWzgkhprs0s3KTD-fTY=s120-c-rp-mo-br100","rating":4,"date":"2025-05-12","text":"Jerald was diligent and proper in inspecting and fixing our issue in Jacksonville. We just had some of this the unit inspected and changed in December so not so sure of the product and why there was another issue so soon, but he was fine, friendly and good.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VOcUoxZDZ0eXBtSGR3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKENqJ1d6typmHdw%7C%7C?hl=en","owner_reply":{"text":"We're utterly delighted to hear about your positive experience with Jerald. If you have any further concerns, please feel free to reach out to us at (904) 490-7003.","date":"2025-05-12"},"verified":true},{"id":"ChdDSUhNMG9nS0VQYjFrOGl4c3BhcmhRRRAB","author":"Nataliia Worrell","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXu1mdNFjvFHnnnqb3EbNu856mEAXSK_hwrYYs4WWsSQ08cOI_H=s120-c-rp-mo-br100","rating":5,"date":"2025-05-11","text":"The team of two Michaels did a wonderful job installing a tankless water heater. It was a challenging job, and they had to walk an extra mile but they made it! Thanks, Mike. We will definitely trust you with more projects in the future!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VQYjFrOGl4c3BhcmhRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEPb1k8ixsparhQE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback! We are thrilled to hear about your experience with our team installing the tankless water heater. Looking forward to assisting you with future projects!","date":"2025-05-12"},"verified":true},{"id":"ChdDSUhNMG9nS0VKdWpxdGVFcHZ2amhBRRAB","author":"Debbie Espinosa","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI9E9ld111pYroW3qqs7D4RXzTvvvVgTAYojVhRtJpYltNZZw=s120-c-rp-mo-br100","rating":5,"date":"2025-05-10","text":"I called the office and Jennifer was so kind and reassuring. Rafael Serrano was an Angel. He came and diagnose the issue and got to work. He is a great asset to your company. Thank you!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VKdWpxdGVFcHZ2amhBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEJujqteEpvvjhAE%7C%7C?hl=en","owner_reply":{"text":"Thank you for the kind words! We’re so glad Jennifer could offer reassurance, and we’re thrilled to hear that Rafael made such a positive impact. He truly is an asset to our team! We appreciate your feedback and are grateful for your trust in us.","date":"2025-05-12"},"verified":true},{"id":"ChdDSUhNMG9nS0VLdTZtc25QaEpmMXFRRRAB","author":"LYNN BYRON","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVwWbNDMc4l5C_xb7oT9vB6JZJ70QDOjPwJJ6HU_Xrasc6085id=s120-c-rp-mo-br100","rating":5,"date":"2025-05-10","text":"As usual. Christian was punctual and put his shoe covers on and went to work. In about an hour he was finished, showed me lots of photos of my unit and told me everything I needed to know. He answers all my questions and the guy is very informative and  knows what he’s doing and I a find he’s very honest. Before he left he made sure I signed up for my next appointment. He’s very thorough and I ask for him every time.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VLdTZtc25QaEpmMXFRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEKu6msnPhJf1qQE%7C%7C?hl=en","owner_reply":{"text":"We are absolutely thrilled to hear about your positive experience with Christian at Fenwick Home Services. Thank you for sharing your feedback!","date":"2025-05-12"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN2cTg3MWxRRRAB","author":"Cheyenne Overby","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ7d510DejEseQH7Rdf4YGtMA9BHdizI-Qxb01Lu-7ERyxXXA=s120-c-rp-mo-br100","rating":5,"date":"2025-05-10","text":"I had a great experience with Fenway! They helped me with a last minute appointment after my unit shut off overnight. The tech arrived at the beginning of the appointment and had to crawl out of my window at one point to get to the main unit and did it with a smile on his face. He fixed my issue for $188 after a different company quoted me almost $6K for the exact same issue about 6 months ago. Professional, knowledgeable and so helpful!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN2cTg3MWxRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICvq871lQE%7C%7C?hl=en","owner_reply":{"text":"Your feedback is incredibly valuable. We deeply cherish your positive experience with Fenwick Home Services. Thank you for sharing your thoughts!","date":"2024-12-16"},"verified":true},{"id":"ChZDSUhNMG9nS0VMaWN6dDdRcWF2ZFdnEAE","author":"Xavier Brunet","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWQZJ0ULZyNusG_5abbcj8Nff5OPFug3EFX6c98pOBxYcNEbJHY=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-05-09","text":"Fenwick came to give me an estimate on an additional water heater and other possible solutions to have a more efficient hot water system. They came on time and were very professional, gave me several options with different budgets. I will review further upon getting their services.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VMaWN6dDdRcWF2ZFdnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKELiczt7QqavdWg%7C%7C?hl=en","owner_reply":{"text":"Thank you for considering Fenwick Home Services for your hot water system needs. We look forward to providing you with efficient solutions.","date":"2025-05-12"},"verified":true},{"id":"ChZDSUhNMG9nS0VQLVY1T09iMWFETUlnEAE","author":"Janette Ocasio","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJN41V-PakCMeVXF82OLVbXu9xJhyU-7sl0Hwgo_aEr48bBrg=s120-c-rp-mo-br100","rating":5,"date":"2025-05-09","text":"Rafael Serano was very punctual, polite and Profesional. He took his time to evaluate the situation and did not leave my house until he was sure everything was taken care of. We need more people like him. I would highly recommend him.  Thank you Rafael.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VQLVY1T09iMWFETUlnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEP-V5OOb1aDMIg%7C%7C?hl=en","owner_reply":{"text":"We're utterly delighted to hear about your positive experience with Rafael. Thank you immensely for your kind words and recommendation.","date":"2025-05-12"},"verified":true},{"id":"ChZDSUhNMG9nS0VKN29rcF9PMDlIb1JnEAE","author":"Peter Bosco","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJRIWa0uIEqzpzfhXQ78_dKfAXsmA6YMb96oh-IJU2QzBXV7Q=s120-c-rp-mo-br100","rating":5,"date":"2025-05-09","text":"Antonio was GREAT! He did a fantastic job explaining the issue, showing me pictures of what he was seeing in the system and detailing exactly what was needed. He took the appropriate time to fix the issue, perform maint. and was very tidy. He was professional in his appearance and interactions.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VKN29rcF9PMDlIb1JnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEJ7okp_O09HoRg%7C%7C?hl=en","owner_reply":{"text":"Your review is appreciated. Antonio's professionalism and thorough service are what we aim for with every customer. Thank you for choosing Fenwick Home Services.","date":"2025-05-12"},"verified":true},{"id":"ChdDSUhNMG9nS0VJeWlvcjJvaHBpVDNnRRAB","author":"Ash Zymmer","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJGtz4Xor-HsUgQgwcCnK8Gor-Ca3VeoSY1lA7IgX9Vuxjzjg=s120-c-rp-mo-br100","rating":1,"date":"2025-05-08","text":"The tech was great, however, 493$ for a new capacitor is outrageous. Won't use the service again. -edit because I had to go check, yeah no shot this isn't basically highway robbery, if I could give anything below one I absolutely would.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJeWlvcjJvaHBpVDNnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEIyior2ohpiT3gE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your feedback, and we’re truly sorry to hear you feel this way. We strive to offer fair pricing and high-quality service, and we understand your concerns about the cost. We would love to discuss this further and see if there’s any way to make things right. We will have a manager contract you to discuss this further.","date":"2025-05-12"},"verified":true},{"id":"ChZDSUhNMG9nS0VQLUd2WkdjN3J2c0lnEAE","author":"Jacqueline Becks","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIW0yMQgpCpBB0HjvvT6iFg0HotC3bGmHUvzfquZ5yTmUQ7Ew=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-05-08","text":"I had a team of 4 on my project and expected to be done late afternoon. However, these gentlemen came in for to work and was done in 4 hours for a total system. Awesome job done and certainly will recommend them to others.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VQLUd2WkdjN3J2c0lnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEP-GvZGc7rvsIg%7C%7C?hl=en","owner_reply":{"text":"We are glad to hear that you had an awesome experience with our team. Thank you for your recommendation!","date":"2025-05-08"},"verified":true},{"id":"ChdDSUhNMG9nS0VOUEt6X2JxejhtQnVRRRAB","author":"Cyn Music","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXy4BKXcdhPw3h3MhKWTpKVkHJtOXnz-I49Zn6YOd8BYLAdlH0=s120-c-rp-mo-br100","rating":5,"date":"2025-05-08","text":"My plumber Nathan was phenomenal. The simple clog turned into a journey due to not being able to locate the sewer clean out because it was hidden.  Got it located and then Nathan and his auger got the job accomplished!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VOUEt6X2JxejhtQnVRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKENPKz_bqz8mBuQE%7C%7C?hl=en","owner_reply":{"text":"We're elated to hear about your positive experience with our plumber Nathan. Thank you for sharing your feedback!","date":"2025-05-08"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNBLS1EZjdRRRAB","author":"lucif379","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKz1-AEW_TxBkfIq9SZH4zk55njvg1Ln5buS_Wah3BTjGjVlw=s120-c-rp-mo-br100","rating":5,"date":"2025-05-08","text":"I'm a returning customer of Fenwicks\nPlumbing, they've handled my problems for years now. This time, it was a major project, a repipe of my home due to a slab leak. The whole process went as smoothly as can be expected, given the nature of the problem.\nDarrell was great when he came out initially to access the situation and give us an estimate and came back throughout the project to make sure I was totally satisfied and his guys had everything they needed.\nJohn (Matt) was the lead man on our job. I don't have enough room to praise how great of a job he did. From his awesome attitude to the quality of the work performed, everything far exceeds any expectations I had. He was\njust a plain great, hard working, professional.\nOf course, he couldn't have finished the job without help. Gage was his right hand man, on top of whatever he needed and hammered out his work quickly and proficiently, it was like having 2 master plumbers on my job.\nAlso had a little help on day 1 from Tino and Andrew, both very polite and personable guys. I can't forget Craig, Fenwick's Rinai specialist, that came to check up on an minor issue with my tankless water heater that ended up potentially saving our lives, our home, and the water heater. Again, a total professional and a gentleman, just like everyone l've ever met from this company. All in all, this is how ANY business should be done, across the board, not just plumbing.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNBLS1EZjdRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCA--Df7QE%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for your incredible review and for being a loyal Fenwick’s customer over the years! We truly appreciate your trust in us, especially for such a major project like a home repipe. We're thrilled to hear that Darrell, Matt, Gage, Tino, Andrew, and Craig each played a part in delivering the high-quality service and professionalism you deserve. It means a lot to know we exceeded your expectations and that you felt supported every step of the way. Your kind words about our team and how we do business are deeply appreciated — this is exactly what we strive for on every job. Thank you again for your continued confidence in Fenwick’s!","date":"2025-02-05"},"verified":true},{"id":"ChZDSUhNMG9nS0VPRzNpWS1Oek5tblBBEAE","author":"Joe Irvine","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUvmt964R5usvNW1snN7xCnFSwYKykgck7QmCcWGkhrWqCAMe1g=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-05-07","text":"Technician arrived on time. Very courteous, efficient, knowledgeable and professional. All service completed thoroughly. Recommend Fenwick Home Services if you’re looking for a good HVAC company.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VPRzNpWS1Oek5tblBBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEOG3iY-NzNmnPA%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review. We're glad to hear our technician provided you with excellent service.","date":"2025-05-07"},"verified":true},{"id":"ChZDSUhNMG9nS0VKVDhuS0NQbl9xc01BEAE","author":"Carla Millan","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLXUmurClAzLLG5O0i4I1dio6X-s7PwT0g0_-hDpBARjULlRg=s120-c-rp-mo-br100","rating":5,"date":"2025-05-06","text":"Just used Fenwick Plumbing & Electrical to have two ceiling fans installed and am well pleased. Justin was awesome,  very professional and did an outstanding job. Would highly recommend.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VKVDhuS0NQbl9xc01BEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEJT8nKCPn_qsMA%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review, Carla! We're thrilled to hear that Justin provided outstanding service during your ceiling fan installation. Feel free to reach out if you need any further assistance.","date":"2025-05-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VLT0UxTnVFdWRuLW5RRRAB","author":"christina moya","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX1_JHOOoavAENMXp8tKOCrcbLJ7oXWzqU7iL8Wu-d1gnzK7Gih=s120-c-rp-mo-br100","rating":5,"date":"2025-05-05","text":"Willam was professional and quick to help us get our air conditioning working again. Fenwick came in less than 24 hours and living in Florida I absolutely appreciate the fast response. Thank you William and Fenwick!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VLT0UxTnVFdWRuLW5RRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEKOE1NuEudn-nQE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback, Christina! We deeply cherish your kind words and are delighted we could assist you promptly.","date":"2025-05-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNZcFl2VUJBEAE","author":"Joe Reifel","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIf6SeU1G0JU_78-02FA2ubfwWJ0sh4gmATBk77IjDmtWPhFg=s120-c-rp-mo-br100","rating":5,"date":"2025-05-05","text":"Technician did an outstanding job - he first diagnosed a clog in the water drain, showed how he confirmed that, and then, when the AC kicked off when he didn't expect it, he went deeper and found a component was bad on the motherboard, and showed us how he detected that. This was our first experience with Fenwick, the company did not disappoint.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNZcFl2VUJBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCYpYvUBA%7C%7C?hl=en","owner_reply":{"text":"We are happy to hear about the outstanding job done by our technician. Your feedback is invaluable to us. Thank you for sharing your experience with Fenwick Home Services.","date":"2025-05-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VQRDR0T08waTQtLTl3RRAB","author":"S S","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIDJhCn4nOt40R3GMagxYzqwNzloJgXtzfMYu0fat5UzC0ZRw=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-05-05","text":"Allen was my technician today and did a great job. He was thorough and explained the process. He was very pleasant, professional and knowledgeable. I’d highly recommend.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VQRDR0T08waTQtLTl3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEPD4tOO0i4--9wE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback. Allen's professionalism and knowledge are truly appreciated.","date":"2025-05-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNZbVpPTmJREAE","author":"Matthew Breuer","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJopGeweVxKbYlUQmAQt18YPIC7YmE4R9x6zcDAknqaf4uVag=s120-c-rp-mo-br100","rating":5,"date":"2025-05-05","text":"Having needed Fenwick’s plumbing services many times over the past 15 years, we always have high expectations when we call Fenwick for plumbing service.  Fenwick’s recent service at our house exceeded expectations. James Pike arrived on time, was extremely knowledgeable, and performed the services very efficiently. He kept us informed every step of the way and provided estimates with options to help us gauge the scope of the repairs needed, and the ultimate resolution of the issue. Once again, Fenwick has provided tremendous service through courteous and skilled plumbers.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNZbVpPTmJREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCYmZONbQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your positive experience with Fenwick Home Services. Your review is appreciated.","date":"2025-05-05"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNZbXFiNXBRRRAB","author":"Al Allen","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIwU1HCuuED17trn-paVnLk52t4JAt6m4P7RnnT9x1-NYvSuQ=s120-c-rp-mo-br100","rating":4,"date":"2025-05-03","text":"The service tech, Dayngel really wanted to do a good job, we had several questions and he was able to explain the details while answering our questions. The plumbing work looks clean and good, thank you!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNZbXFiNXBRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCYmqb5pQE%7C%7C?hl=en","owner_reply":{"text":"We're honored to hear about your positive experience with Dayngel at Fenwick Home Services. Thank you for sharing your feedback!","date":"2025-05-05"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNZbXFxSUJREAE","author":"Ace Blood","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUx1VBHH2f5etTbumofrLSxVvnyIo6W-W1klMAC5mgQvrf636M=s120-c-rp-mo-ba3-br100","rating":4,"date":"2025-05-03","text":"Fenwick reached out to me from a previous phone call that I made to them to set this appointment up. I was pleased that they did so. Ben came out and was very knowledgeable, calm and helpful. The price seems outrageously high, but I am still considering the options. Also, Fenwick does not do the follow up testing required by JEA, and that is a problem for me. . All in all I was pleased with the technicians work, but that’s about it.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNZbXFxSUJREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCYmqqIBQ%7C%7C?hl=en","owner_reply":{"text":"Your feedback is incredibly valuable. We appreciate the positive comments about the technician's work. Thank you for sharing your experience with Fenwick Home Services.","date":"2025-05-05"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNZNHRDQkNREAE","author":"mathew young","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUoocNxNLHuTPNfWmOm_puOSCyOjTGfJ5RoYu9mbt0J5BX8QrU=s120-c-rp-mo-br100","rating":5,"date":"2025-05-02","text":"Had a leak in the front yard on a Friday afternoon.  Called Fenwick and they sent out somebody immediately.  Rafael diagnosed the problem, walked me through the water softener regeneration process, reset everything, good to go!  Answered a few other plumbing questions, now we know what hoses to water the plants with to avoid the softner/salt on our plants.  Thanks Rafael Serrano!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNZNHRDQkNREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCY4tCBCQ%7C%7C?hl=en","owner_reply":{"text":"We're grateful for your positive feedback! Rafael will be pleased to hear about your satisfaction. Thank you for choosing Fenwick Home Services.","date":"2025-05-05"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNZb3ZxN1J3EAE","author":"C. S.","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVu7vDpzDRPrdf-eP3koM8105ev9mg2upeFqxBrZ-QfI-k5ET_XNA=s120-c-rp-mo-br100","rating":5,"date":"2025-05-02","text":"Mr. Pike was working at my neighbor's residence and noticed my pool was expelling water down the driveway into the street. He was very knowledgeable and extremely courteous. That alone makes me want to get a quote, once our budget allows, for indoor plumbing issues that we are having. We will be reaching out soon!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNZb3ZxN1J3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCYovq7Rw%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback! We're glad Mr. Pike was able to assist you and look forward to helping you with your indoor plumbing needs in the future.","date":"2025-05-05"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQ5LXBhMDNBRRAB","author":"Patti Wilson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKBic5BCntioUiv-iRiISp5yFzhHWjPNTDhOKpixsAQu0BF6g=s120-c-rp-mo-br100","rating":5,"date":"2025-05-02","text":"Recently had a problem with water intrusion running into my owners bedroom and closet. The main drain in my owners bathroom had water backing up through the shower drain and the toilet was gurgling. Fenwick was able to schedule a technician to be here within a couple of hours. Technician was prompt and was able to quickly diagnose the problem and make recommendations on how to best handle the problem. Fenwick has a warehouse nearby and the parts were delivered in less than a hour which allowed the work to be completed the same day. The technician explained everything completely and did an excellent job of cleaning the entire work area. Everything was back in working order within six hours. Their price was exactly what I was quoted and very reasonable. This is not the first time I’ve called them and needed a quick response - they never disappoint and always make me confident that I can rely on them for future plumbing work!\n\n05/02/25\nThe hose connections outside were corroded and couldn’t get the hose disconnected. Nathan arrived on time and explained what the problem was and gave me a quote for the service. He also offered me the military and senior discount which I usually forget to ask for. The service was completed promptly and at the price I was quoted. Nathan kept me informed of the service as he was working.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ5LXBhMDNBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID9-pa03AE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback. We are happy to hear that you were satisfied with our services.","date":"2024-03-18"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNZZ3RQbUdnEAE","author":"Theodore Johnson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWFXrKCBW8AMeI6P-bzcjKO_cufrgnLaEcEuypdFCUuNRJXSbwL=s120-c-rp-mo-br100","rating":5,"date":"2025-05-02","text":"Bill S. came by today for a free HVAC inspection and tune-up as part of the membership program offered by Fenwick/Waychoff. He did a phenomenal job of checking every last detail, fixing anything that needed fixing, and communicating our options going forward in a professional and friendly manner.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNZZ3RQbUdnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCYgtPmGg%7C%7C?hl=en","owner_reply":{"text":"We are excited to hear about your positive experience with our HVAC inspection and tune-up service. Thank you for taking the time to share your feedback.","date":"2025-05-02"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNZZ3FQUnVRRRAB","author":"Debbie Yarbrough","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXclCcR3YK156MfmO3Z68ij4ZV6byVizC-DKsnMDQbr2dmDeIc=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-05-02","text":"Cayle Gilbert was our technician for servicing our three AC units for their annual maintenance. . He was very informative and thorough. We always request to have him as our technician because he does such a great job. We are located in Jacksonville, Florida","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNZZ3FQUnVRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCYgqPRuQE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the positive feedback on Cayle Gilbert's service. Your review is appreciated.","date":"2025-05-02"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNZZ3RuVUpnEAE","author":"Jennifer Canfield","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL0HNF9VWdTHslIQnvdwO43BG_u-6s3B_aZNrBR6dtc2t1CUQ=s120-c-rp-mo-br100","rating":5,"date":"2025-05-02","text":"Had my propane hot water heater replaced today  by Rafael I was hesitant at first to go with Fenwick because of some of the reviews I read but when Rafael came out to give me a quote, he was very thorough and I could tell he knew what he was talking about. I chose to go with Fenwick primarily based on the experience when he gave the quote.\n\nDuring the installation today he again was very thorough and took his time to make sure everything was done just right. When he was finished, he showed me how my new tank works and gave me time to ask questions.\n\nBased on my experience with Rafael I would highly recommend Fenwick.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNZZ3RuVUpnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCYgtnUJg%7C%7C?hl=en","owner_reply":{"text":"We are overjoyed to hear about your positive experience with Rafael and Fenwick Home Services. Thank you for your feedback!","date":"2025-05-02"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNZOU0zUUJnEAE","author":"Susan Angel","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLR_vcXLgpU-HvXGRVEPBSZiZqUFEspV9DF_7GAkL1rFdty2g=s120-c-rp-mo-br100","rating":5,"date":"2025-05-01","text":"We called Fenwick to replace our gas water heater and couldn't be happier. The plumber that provided our service was Michael Bowen. He conducted a thorough evaluation and clearly explained our options. Everything was installed with extensive care and detail. I was pleased with our experience. Customer service was excellent.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNZOU0zUUJnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCY9M3QBg%7C%7C?hl=en","owner_reply":{"text":"We greatly appreciate your positive feedback on our service. Thank you for choosing Fenwick Home Services for your gas water heater replacement.","date":"2025-05-02"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNZdEpMWVhREAE","author":"Robert Nuss","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI3HPxIYONbIRNZUmKuLijwqV7OhOg3DdcSImyrbXGrryiw=s120-c-rp-mo-br100","rating":5,"date":"2025-05-01","text":"modified schedule at my request (I had an earlier Doctor's appointment),timely, professional in both knowledge, and demeanor. I couldn't have asked for a better experience.\n\nDr. Nuss","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNZdEpMWVhREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCYtJLYXQ%7C%7C?hl=en","owner_reply":{"text":"We deeply cherish your positive feedback and are thrilled to hear about your great experience with our services. Thank you for choosing Fenwick Home Services.","date":"2025-05-02"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNZbExhYmlnRRAB","author":"Carolyn Sell","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLoO1DOzwdzyz3_-ZRgsFMfHWj1YKBEvDOFICUINda0GSLodA=s120-c-rp-mo-br100","rating":5,"date":"2025-05-01","text":"I was very pleased with the service I received this morning. Lopez explained the status of all of the components of my air conditioner thoroughly,  He was courteous, professional, and very knowledgeable.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNZbExhYmlnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCYlLabigE%7C%7C?hl=en","owner_reply":{"text":"We're thrilled to hear that you were pleased with the service you received from Lopez at Fenwick Home Services today. Thank you for your feedback!","date":"2025-05-02"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNZaUpUakZ3EAE","author":"John Snowden","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUmGoiFXrvzRhRJqTjYI6E_zIOywlPP9sPZYazdhBlw7Et5bts6Pg=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-04-30","text":"Cody was on time ready to work. Pricing was clear and all questions were answered. We was done very cleanly with little disruption to our daily activities. Cody was a great representative","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNZaUpUakZ3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCYiJTjFw%7C%7C?hl=en","owner_reply":{"text":"We are overjoyed to hear about your positive experience with Cody at Fenwick Home Services. Thank you for your feedback.","date":"2025-05-01"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNZeU9qQjdBRRAB","author":"Byron Anderson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLWou98fxuZTp_jnbMmKUVY9bHmiBZOOWYglVxtcGWL7jSf5io=s120-c-rp-mo-br100","rating":5,"date":"2025-04-30","text":"The technician was fantastic, allowed me to ask questions about what he was doing and why. Gave me information on how to properly maintain my unit. I would recommend Waychoff’s to anyone in need of service or a new unit.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNZeU9qQjdBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCYyOjB7AE%7C%7C?hl=en","owner_reply":{"text":"We greatly appreciate your positive feedback and are thrilled to hear about your experience with our technician. Thank you for your recommendation!","date":"2025-04-30"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUM1bmNuY2lRRRAB","author":"bruschi41","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJo5tLOPv-Tx1dDZrqH5EJEB0HIsM-jGMHb_LwsX7MftJiepA=s120-c-rp-mo-br100","rating":5,"date":"2025-04-30","text":"Thank you for yet another seasonal tune up. 3 years in a row now of excellent service. Thank you fenwick!\n\nMy tech, Adam, had worked on my system before and he remembered. Good to have a tech who is familiar with his customers and have a good report everytime. Will request him again! Thank you Fenwick.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM1bmNuY2lRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIC5ncnciQE%7C%7C?hl=en","owner_reply":{"text":"We're honored to have provided you with excellent service for 3 years in a row. Thank you for choosing Fenwick Home Services!","date":"2023-10-16"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNZaUw2X193RRAB","author":"Paul Franks","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocITb1hZrM5gKssqB_n_CYAuBMzIhuqWRQurq4UUHutfK7Fstw=s120-c-rp-mo-br100","rating":5,"date":"2025-04-30","text":"I could not recommend Fenwick Plumbing more. They had two crews here today to do a re plumb but determined where we had a leak, fixed it and on the way saving us considerable money. The team was terrific to work with.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNZaUw2X193RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCYiL6__wE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your positive experience with Fenwick Home Services. The team appreciates your feedback and is glad they could help you save money.","date":"2025-05-01"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNZaU1LbElREAE","author":"Sam Swantek","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUGtoP7oyK22o06LcvcWIeXTs6BONbYyOCyIcrae1wkYREdLW0=s120-c-rp-mo-br100","rating":5,"date":"2025-04-30","text":"Patrick was absolutely incredible. Aside from doing a great job, he is a great person. I felt extremely safe and comfortable with him in my home. He was very careful and respectful and made sure he answered all of my questions and that I was comfortable and pleased with the service. I have never had a better experience with a plumber. Thank you Patrick!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNZaU1LbElREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCYiMKlIQ%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great feedback, Sam! We're glad to hear about Patrick's excellent service.","date":"2025-05-01"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNZaUpUT2xBRRAB","author":"Michelle Marsh","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVWcMlErS3_Tx59fMWNiOXd-aeDt_bnFIT28tBgI-aefmfOPoc=s120-c-rp-mo-br100","rating":5,"date":"2025-04-30","text":"Absolutely amazing! Frank from Fenwick Home Services was professional, efficient, kind and showed up on time. He expertly converted my grill to natural gas. Clearly, Frank is the Gold standard for Fenwick Services; I will be using them for my plumbing and air conditioner as well!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNZaUpUT2xBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCYiJTOlAE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your positive experience with Frank at Fenwick Home Services! We look forward to assisting you with your plumbing and air conditioning needs in the future.","date":"2025-05-01"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNZOE9uMGlRRRAB","author":"Robert Jones","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK-WhC9HMYrpO97MwQMKqzqcUStqK7hbZXG1B9acsADFCogVA=s120-c-rp-mo-br100","rating":5,"date":"2025-04-30","text":"Danny and Tino were exceptional in every way. They were very professional. Quickly did the repairs and made sure that it was working and cleaned up where they . Really impressive !","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNZOE9uMGlRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCY8On0iQE%7C%7C?hl=en","owner_reply":{"text":"We are grateful for your positive feedback! Danny and Tino did an exceptional job. Thank you for sharing your experience with us.","date":"2025-04-30"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR2eVpxRkZBEAE","author":"Donna Gordon","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIw2pXCHsRlBKk8PFtr02IB9aZayjeNgMMaDRG4TJduFY0tcQ=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-04-30","text":"We always have a positive experience with Fenwick Plumbing!  Patrick was very professional and respectful of our home.  The bars were installed and everything looks great!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR2eVpxRkZBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDvyZqFFA%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review! We're glad to hear you had a positive experience with our services.","date":"2024-12-23"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURvbDhfTnNnRRAB","author":"Ethan Neal","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL0EhSoU72XXvFqJp6_kSGGUEAmBwtDbnurVfhD0RETkouLwg=s120-c-rp-mo-br100","rating":1,"date":"2025-04-29","text":"I had a terrible experience with Fenwick.\n\nAn employee from Fenwick (I will not put his name out there) came out to quickly diagnose the entire HVAC needed replacing. The capacitor, the motor to my fans, the defrost board, etc. The entire time making notes of any blemishes in the system saying “the box around the capacitor destroyed it due to conduction” and “the burn marks”, to then serve me my only two options: 1. Replace the parts noted above for $2700, or 2. Get a new system and I can finance.\n\nI declined as this seemed very predatory and fear-mongering, to which he immediately did the following: 1. removed “non-essentials”, 2. added coupons, and 3. let me use HIS military discount, all of which got the price down to $1700. I persisted and said I will need to get a second opinion on the HVAC before doing anything, to which he said he “knew a guy” that could stop by after hours and do the exact same quality of work for $1200. I declined again.\n\nAfter all of this, I was charged $89, to which he “graciously” didnt add on the additional $89 that they meant to charge me. How kind.\n\nWithin 24 hours, I had a family friend take a look, and quickly identify that the capacitor is bad. Within 30 minutes we put a new capacitor in the condenser and the system is working.\n\nI understand Fenwick has a “fixed rate” to which they will eat any costs if the price goes above initially expected; however, a capacitor costs $30 at Ace Hardware. Instead of carefully checking each part to identify what can be salvaged and what needs replacing, he decided to try and charge me a blanket 100x fee over the cost of a capacitor which is absurd. To drop the price over $1000 when I gave simple pushback is absolutely absurd as well.\n\nThis was my first experience with Fenwick - Never again. Do better.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURvbDhfTnNnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDol8_NsgE%7C%7C?hl=en","owner_reply":{"text":"We appreciate this feedback. Our goal is to achieve 100% customer satisfaction. We are sorry about any inconvenience this may have caused and to ensure satisfaction, a manager will contact you to further discuss.","date":"2025-04-30"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURvbDZTUk1nEAE","author":"MM S","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKWoYdO3g15WhlaOB9rZq6u1gs42cMeKPSGXnMpua_7IIgqbw=s120-c-rp-mo-br100","rating":5,"date":"2025-04-29","text":"John Atnip did an excellent job installing my RO filter. He did a great job troubleshooting and the install looks fantastic and works wonderfully well. I will absolutely use Fenwick again!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURvbDZTUk1nEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDol6SRMg%7C%7C?hl=en","owner_reply":{"text":"We are glad to hear that John did an excellent job installing your RO filter. Thank you for choosing Fenwick Home Services!","date":"2025-04-29"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURvcTRHdXVBRRAB","author":"Robert Springer III","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVPGi1DdFWF_eSzJAkatJDWWPr_MvdT14fvWq2xJjxJ5OUuJEE=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-04-29","text":"I had an emergency leak in my old tankless hot water heater and had no idea what to do. I contacted this company because they don’t charge an emergency fee to come out and provide a quote on the job. Let me tell you, the leak couldn’t be repaired, and it had damaged all the electrical components, so I needed a full replacement. I was completely taken care of, and within just two days, I had a new unit installed with an even better appearance than before.\n\nMy technician, Steve Bush, went above and beyond to deliver top-notch service! I will 1000% use this company again and have already decided to trust them for regular yearly maintenance moving forward. Highly recommend! I LOVE my new unit!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURvcTRHdXVBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDoq4GuuAE%7C%7C?hl=en","owner_reply":{"text":"We are excited to hear that you had a great experience with us! Thank you for trusting Fenwick Home Services for your hot water heater replacement.","date":"2025-04-29"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURvNVpQNkJREAE","author":"Brian Bootay","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIIR8E4YX_GNG2hY3aym5jJVnmJOoX9pRopvslLoQKIMRmODw=s120-c-rp-mo-br100","rating":5,"date":"2025-04-27","text":"The technician was thorough and very informative.  It was a good experience and handled very professionally . I am probably going to use your service but have one more quote to come in before making my final decision.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURvNVpQNkJREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDo5ZP6BQ%7C%7C?hl=en","owner_reply":{"text":"Your review is appreciated. Feel free to reach out if you have any further questions about the quote. Thank you for your feedback!","date":"2025-04-28"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURvc2YyNzNRRRAB","author":"Andre & Susy Ruiz","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX0GsWQpQeDQzFpf6RyOxL_cHW9utXif1DWZ2XxmaqrtG9r1_Q=s120-c-rp-mo-br100","rating":5,"date":"2025-04-26","text":"Rafael came late on a Friday night to help us with a leak we had that was leading inside our concrete block wall. He explained all of the possible scenarios and options we had. After trying the first one the pipe collapsed because of old age. The logical next step was to have to chip open the concrete and access the next place to fix. However he was able to see back into the wall and said he might be able to pry out the remainder of the broken threads that remained. After what can only be described as SURGICAL procedure, he was able to remove the pieces and insert a new pipe like nothing ever happened. We cannot thank him enough and will only request his service moving forward! Thank you Rafael!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURvc2YyNzNRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDosf273QE%7C%7C?hl=en","owner_reply":{"text":"We're ecstatic to hear about your positive experience with Rafael at Fenwick Home Services! Thank you for sharing your feedback.","date":"2025-04-28"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURvenNQMHlRRRAB","author":"Melissa Millar","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJYfLL_AuWxkkuQZL2wGKCgNKLMSlmSXjY639lgp6C-ecn4lA=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-04-24","text":"Frank was our service tech today.  He did an excellent job of\nrepairing our old water heater and gave us an estimate for\nreplacing it with a brand new one.  We will be calling Fenwick within two months to have Frank install our new water heater...at what we consider to be a very reasonable price.\n\nFrank was very personable, and gave us valuable information\nwhich helped us to make the decision to replace our old water\nheater with a new one within 90 days.\n\nExcellent service, as always, from Fenwick.\nThanks so much!  We were very pleased with the outcome today.\n\nDoug and Melissa Millar\nApril 24, 2025","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURvenNQMHlRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDozsP0yQE%7C%7C?hl=en","owner_reply":{"text":"We're delighted to hear that Frank provided excellent service and valuable information regarding your water heater. Thank you for sharing your positive experience with us!","date":"2025-04-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURvenUybW9RRRAB","author":"Fran Mirmina","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ23dG3bNeZysey66XXD8r3kjGkuS_92O5zK2wyI_e677LTtQ=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-04-24","text":"I didn’t realize I had a water leak at my main water line. Fenwick came out at my neighbors request but they discovered the leak was not for my neighbor but it was for my home. Ron from Fenwick was the plumber on the call. I wasn’t home at the time and had to pick up my wife from the airport. Ron walked me through the.issue on the phone and fixed the problem. He did an excellent job!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURvenUybW9RRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDozu2moQE%7C%7C?hl=en","owner_reply":{"text":"Your positive experience with Fenwick Home Services and Ron is greatly appreciated. Thank you for sharing your feedback.","date":"2025-04-25"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURvanB2OUNREAE","author":"roger maillet","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKg2F9jylFAZdT4u6i6LQf-rdn9gpCj4Bx8B-gELF_h4A4zZg=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-04-24","text":"Fenwick technician Tavevlle arrived as scheduled.  He was extremely professional and very knowledgeable.  He took the time to explain his service requirements and all the options.  Overall we are very satisfied and pleased we chose Fenwick and we are impressed with their technician. I highly recommend Fenwick and great job Tavelle!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURvanB2OUNREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDojpv9CQ%7C%7C?hl=en","owner_reply":{"text":"We're utterly delighted to hear about your positive experience with Fenwick Home Services and technician Tavevlle. Thank you for sharing your experience!","date":"2025-04-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURvOXF6VTVnRRAB","author":"Pat Carley","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKkgf87eG478Oe0J5lkXj7U2y9HyQ0EWjADVMx6AjARVPU-Xw=s120-c-rp-mo-br100","rating":5,"date":"2025-04-24","text":"Both technicians were extremely knowledgeable and did find a problem I didn’t know I had, and they were able to replace the part right then. Both were very professional and introduced themselves immediately after getting out of the truck. AC is working great!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURvOXF6VTVnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDo9qzU5gE%7C%7C?hl=en","owner_reply":{"text":"We genuinely admire your feedback, Pat! We are thrilled to hear that our technicians were knowledgeable and professional. Thank you for sharing your experience with us.","date":"2025-04-25"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURvMXFPblB3EAE","author":"kdully Copecope2","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJOlasLDudNpVtXZDphNS0Fc58yiT83QEMZIFfFcYHz6_EFpA=s120-c-rp-mo-br100","rating":5,"date":"2025-04-24","text":"Called ahead, within the service window. Very courteous and clearly with expertise and safety in mind.  I did not even have to turn off the computer while the electricians worked, and also the job was completed inside the appointed service window.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURvMXFPblB3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDo1qOnPw%7C%7C?hl=en","owner_reply":{"text":"Your positive experience with Fenwick Home Services is greatly appreciated. We're glad to hear about the courteous and expert service provided during your appointment.","date":"2025-04-24"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURvNnYyMlV3EAE","author":"Diana Davis","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVE8uMgGcZW-ToO__DmX_LYAdGoC8r5niwDLr21nulQIhursFAU=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-04-23","text":"I can't say enough good things about my experience. Customer service by Steve H in Jacksonville was flawless from estimate to very timely completion of the project. I will absolutely be calling again next time I need help!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURvNnYyMlV3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDo6v22Uw%7C%7C?hl=en","owner_reply":{"text":"We're overjoyed to hear about your flawless experience with our services. Thank you for choosing Fenwick Home Services!","date":"2025-04-24"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURvcXJLbFpREAE","author":"Selling With CC","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUiaWC2BrynLpbmXwAsKcC_7H6e6D808LYbjlCvXzFSE4PCxn1G=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-04-23","text":"Fenwick has been lifesaver for our business. When other companies are taking days to book for services Fenwick always comes through faster. Our buyers and sellers work on tight timelines during the contract and sometimes after closing life shows up. Happy to call Fenwick a preferred vendor for our real estate team.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURvcXJLbFpREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDoqrKlZQ%7C%7C?hl=en","owner_reply":{"text":"We're excited to have been a lifesaver for your business. Thank you for choosing Fenwick Home Services.","date":"2025-04-23"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURvc28zbndnRRAB","author":"Debbie Schmidt","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXTgsC4XIg42vHfHbQ6onWgRCH2pS483Lo4rYcV795SX-X1fvRA=s120-c-rp-mo-br100","rating":5,"date":"2025-04-23","text":"Michael and Tino were great.   Quickly diagnosed the issues and helped us come up with a solution that made sense.   Really appreciate how these guys treated us and our home as if it were their own!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURvc28zbndnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDoso3nwgE%7C%7C?hl=en","owner_reply":{"text":"We deeply cherish your kind words, Debbie! We're thrilled to hear that Michael and Tino provided excellent service.","date":"2025-04-23"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURvdk1iaWtRRRAB","author":"Nicole H.","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWvttwK-GI63O51FEyh0r2UQk8NIyz-acYuAdBNG1qkk40v4spD=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-04-22","text":"Ron Ayer’s was fantastic. He was very prompt & knowledgeable about our issue. Highly recommend Ron for any plumbing needs.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURvdk1iaWtRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDovMbikQE%7C%7C?hl=en","owner_reply":{"text":"We deeply respect your wonderful feedback. Ron Ayer's prompt and knowledgeable service is truly appreciated. Thank you for sharing your experience with us.","date":"2025-04-23"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURvM0p5ZTlnRRAB","author":"Matthew Fraher","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJDHWQ_koQ7awy_9Mav7wFDHYp4h_AP7hgPTSbVTA-PP0c3=s120-c-rp-mo-br100","rating":5,"date":"2025-04-22","text":"Technician/plumber showed up on time. Neat, clean and very professional. Justin evaluated the areas I needed assistance/service for and treated it like it was his own home. Came up with the right solution at an affordable and reasonable price.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURvM0p5ZTlnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDo3Jye9gE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback, Matthew Fraher. We're thrilled to hear about your positive experience with our technician.","date":"2025-04-22"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURvckpTWVF3EAE","author":"Kerron Higgins","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL3LjCOxtNo1cvOVitjTJux8GX1giURdVIDU7dxwr_0AonJkQ=s120-c-rp-mo-br100","rating":5,"date":"2025-04-22","text":"Daniel McMillan did a great job! He was very efficient and took his time. He was very clean and diligent with his work. The service was greatly appreciated. Thank you very much.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURvckpTWVF3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDorJSYQw%7C%7C?hl=en","owner_reply":{"text":"We're glad to hear that Daniel did a great job and that you appreciated the service. Thank you for your feedback.","date":"2025-04-22"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURvdU9TZ3FnRRAB","author":"Roger Wright","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKZItcx0KE2igw_VDdD_u8BFr1n1qdnHlreqHSj0sgALYVpRg=s120-c-rp-mo-ba4-br100","rating":5,"date":"2025-04-21","text":"Phenomenal Service from Fenwick Plumbing — Ask for Daniel and Tino!\n\nI had an amazing experience with Fenwick Plumbing today, and I have to give a huge shoutout to Daniel McMillan and Tino. Daniel was incredibly professional, knowledgeable, and patient — he took the time to explain the issue, the solution, and made sure I fully understood everything before starting the work. He went above and beyond to not just fix the problem, but to do it the right way.\n\nWhat really stood out was how much pride Daniel and Tino took in their work. They were efficient, respectful of my home, and brought such a positive energy that they literally turned a bad day into a great one. It’s rare to find people who care this much about the quality of their work and customer experience.\n\nI was so impressed, I’ve already told 11 people about the service I received today. If you need plumbing work done and want peace of mind, call Fenwick and ask for Daniel and Tino — you won’t regret it!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURvdU9TZ3FnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDouOSgqgE%7C%7C?hl=en","owner_reply":{"text":"Thank you immensely for sharing your amazing experience with Daniel and Tino at Fenwick Plumbing. We are thrilled to hear about the phenomenal service you received.","date":"2025-04-22"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURvMks2ZUFREAE","author":"William Trull","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLwcaSEVBTIB5omOins3jO3-NvsHR2wzrwUwJyBUag6yz5C5Q=s120-c-rp-mo-br100","rating":5,"date":"2025-04-21","text":"Ron Ayers from Fenwick Services provided excellent plumbing services today. Ron answered all questions, promptly provided an estimate for all repairs and completed services in a timely and professional manner. Thanks to Ron for the excellent service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURvMks2ZUFREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDo2K6eAQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for the positive feedback, William. We're glad Ron provided excellent plumbing services for you.","date":"2025-04-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURvc01PeGVREAE","author":"gary chastain","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL2gSbZT-LDH2bUh-L9WRX7WqbKsPFoP139VIGQzcj9d6n52A=s120-c-rp-mo-br100","rating":5,"date":"2025-04-21","text":"water heater broke down easter weekend. the plumber came out at 8 am sunday, very professional, did a great job. I recommend Fenwick to everyone. thankyou","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURvc01PeGVREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDosMOxeQ%7C%7C?hl=en","owner_reply":{"text":"We greatly appreciate your positive feedback on the professional service provided by our plumber. Thank you for recommending Fenwick Home Services!","date":"2025-04-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNvcThTTmtnRRAB","author":"Sal","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVm0rUaJhI4wIJvBCuy8X8XG_nGYmEpKWZrj0CuUIOCZLA9YHs=s120-c-rp-mo-ba5-br100","rating":5,"date":"2025-04-20","text":"Dayngle Fernandez did an excellent job at locating and repairing our water main leak on a holiday weekend, none the less. He was efficient, fast, and a pleasure to work with. Dayangel is a true asset for Fenwick and their Team of plumbers. Thank you so much for helping our family when we really needed you.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNvcThTTmtnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCoq8SNkgE%7C%7C?hl=en","owner_reply":{"text":"We deeply cherish your kind words and are thrilled to hear about Dayngle's exceptional service. Thank you for sharing your experience with Fenwick Home Services!","date":"2025-04-22"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNvczluODBBRRAB","author":"P. Carson Dean","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLMt7TgbUa_g8SMURbPvU8VDLV26Gj65ZJOOzaGn3i0Hw3PQ1V3=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-04-19","text":"Today, I give Fenwick Home Services a 5 star. Because from the first call speaking to a great representative  explaining to him that I had a plumbing company out to put in my  new hot water heater just this Mar. 25  and I felt that his work was not up to par my hot water heater had a slow leak around the screws by the expansion tank. So he sent out Steven Bush who was a licensed plumber and it really made the difference!  I called on a Saturday and there was availability today and also I was given a discount for seniors. \"Words Of Advice!\"  Please use Only Plumbers who are  licensed and who are also listed as current and have a good credit rating with the Better Business Bureau in your city. This was my first mistake. Moving forward I will be using Bill Fenwick Home services to help me when I need them. Because we all need to have the confidence that There are still some good companies out here in Jax fl. Thanks Carson 🙏","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNvczluODBBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCos9n80AE%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to provide feedback. We are glad to hear about your positive experience with our licensed plumber, Steven Bush. We appreciate your recommendation to use licensed professionals for plumbing services.","date":"2025-04-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNvemRic2l3RRAB","author":"kathleen moore","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIVmpluSb6ndM6yPH7DLPtQ7aoSfolgWzLud0m3rn_E5dpjTw=s120-c-rp-mo-br100","rating":5,"date":"2025-04-19","text":"I would give 10 Stars if it was an option. I had the pleasure of working with John Atnip and his highly skilled team on 4/17/25. They completed a large plumbing project with a plan and executed it with a meticulous approach.  John’s detailed communication and patience with my endless questions allowed for a positive experience. I highly recommend!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNvemRic2l3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCozdbsiwE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your feedback on your experience with John Atnip and our team at Fenwick Home Services. We are thrilled to hear about the positive impact they had on your plumbing project. Your review is appreciated.","date":"2025-04-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNveGFLbXJRRRAB","author":"Marlene Kelly","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUhBFvolis0cJGA46d2X5QxKVKvRTUnt_jSUcP77vqt5rRw_65-=s120-c-rp-mo-br100","rating":5,"date":"2025-04-18","text":"Dylan was prompt, professional, courteous, knowledgeable and polite. He diagnosed the problem, gave us options and pricing, then executed the repair. Thank you we look forward to seeing you again for our services.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNveGFLbXJRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCoxaKmrQE%7C%7C?hl=en","owner_reply":{"text":"Your positive experience with Dylan is greatly appreciated. We look forward to serving you again for all your service needs. Thank you.","date":"2025-04-18"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNvaGZxTF9RRRAB","author":"Tiffany F","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJfjTHKf0weHwaBSusQslxk2IRbrtdZ_zL7AD1zFvBCxllS9X37=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-04-18","text":"Ended up having an emergency situation with water bubbling up out of my yard thanks to a tree root hitting a pipe. A neighbor recommended Fenwick and I have found my new plumbing company! Khan was my technician and I cannot say enough good things about his service. So kind and knowledgeable. Took time to thoroughly explain everything to me step by step from the issue at hand through the repairs to the end result. He was fast and efficient with the repairs. The customer service I encountered at the office was very friendly and helpful as well. Thank you for making a very stressful situation less stressful and for the top notch service! Khan deserves many kudos!!! Will recommended your company to anyone looking for a plumber. 😊","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNvaGZxTF9RRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCohfqL_QE%7C%7C?hl=en","owner_reply":{"text":"Thank you immensely for sharing your experience with Khan's service! We deeply respect your kind words and are thrilled to hear that you found our plumbing company through a recommendation.","date":"2025-04-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNvNFl6Ri1nRRAB","author":"Melissa Gregorchik","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWsW4RgoQu3jXM-2o8V_Dwq7CQ-eHWn3KPDCUlnKQGVjarQ1R8=s120-c-rp-mo-br100","rating":5,"date":"2025-04-17","text":"Fenwick Plumbing has been an absolute lifesaver for our commercial building! Their team is incredibly responsive, professional, and efficient. Per usual, I’m able to have them out within a few hours of requesting an appointment. Today our technician Dayngel was awesome. He took his time to show/explain the issue with the toliet and gave options for what we should do. We will continue to be loyal customers.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNvNFl6Ri1nRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCo4YzF-gE%7C%7C?hl=en","owner_reply":{"text":"We're elated to hear about your positive experience with Fenwick Plumbing. Thank you for your feedback, Melissa Gregorchik.","date":"2025-04-17"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNvZ2NiWkxnEAE","author":"Val Green","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXQEpuTd87RdrvQcp5uTIyVarBXKDmQitzdLwi8PZuwd9gOEzQ9wg=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-04-17","text":"I have used both plumbing and HVAC services and the technicians are always professional, and helpful. If you need work done the same day this is definitely your company. I’ve had a technician show up an hour after calling!\nThanks for being customer focused!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNvZ2NiWkxnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCogcbZLg%7C%7C?hl=en","owner_reply":{"text":"We deeply cherish your positive feedback! Thank you for choosing Fenwick Home Services.","date":"2025-04-17"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNvMXJEZGVBEAE","author":"Jeff Case","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJk7FivSjWXePucDoU3A5qgRUHA4Vfr9hZ5jrgSvojCn1xVyQ=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-04-16","text":"Fenwick arrived within 30 min of my call, diagnosed the issue (I thought I needed a new water heater) informed me of my options to repair or replace water heater.  I really appreciate the quick turn around, information and the very competitive price.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNvMXJEZGVBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCo1rDdeA%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience. We greatly appreciate your feedback and are glad we could help with your water heater issue efficiently.","date":"2025-04-17"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNveG9fXzZ3RRAB","author":"Lynette & Mark Weber","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIc62amKCDbwjxuJmIvHw9kVNWxpFGAPk2JyqEge6WIkwB9OA=s120-c-rp-mo-br100","rating":5,"date":"2025-04-16","text":"The technician, Dale Michael Willis, was very professional and personable, answering all of our questions and giving us detailed possibilities for fixing our water softener problems.  We highly recommend him and Fenwick Plumbing for any plumbing problems.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNveG9fXzZ3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCoxo__6wE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your positive experience with Dale Michael Willis at Fenwick Home Services. We greatly appreciate your recommendation!","date":"2025-04-17"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNveHFISUJnEAE","author":"Bradley Morris","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLzESeOmvBi7V4eMXBj98JdUb2U-gCGlq4lXMW2InoM5O3dqw=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-04-16","text":"William was right on time, knowledgeable, courteous, and clear on describing the health of our 2 system home.  It’s 11 years old, and past its prime, but currently running, and cooling.\n\nThanks to Fenwick for their continued professional services.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNveHFISUJnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCoxqHIBg%7C%7C?hl=en","owner_reply":{"text":"We genuinely admire your positive feedback, Bradley! Thank you for sharing your experience with Fenwick Home Services.","date":"2025-04-16"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNvLXE3OXVBRRAB","author":"Ines Rosa","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUZoKtDMnIQ0qm7l_tN1ijqIJJ1jqnu7Z9nCzwXcq8Cdc_Qecc=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-04-16","text":"Highly recommend! Super professional and efficient service. I had an emergency and needed a rusty valve replaced. Within a few dozen minutes and a phone call, James's arrived and efficiently and professionally took care of the replacement.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNvLXE3OXVBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCo-q79uAE%7C%7C?hl=en","owner_reply":{"text":"Your positive experience is greatly appreciated! Thank you for sharing your feedback with us.","date":"2025-04-16"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNvMHJuMnd3RRAB","author":"James Maddox","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIVct3vPPcLAKzV5CBb0DaLhN4MSVoyQKGNPvuUUBj2vp5jcA=s120-c-rp-mo-br100","rating":5,"date":"2025-04-16","text":"Michael Bowen Sr with FENWICK Replaced our Tankless Water Heater and several other Plumbing projects in our house and he did an exceptionally good job and I Highly Highly Recommend his work.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNvMHJuMnd3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCo0rn2wwE%7C%7C?hl=en","owner_reply":{"text":"We're overjoyed to hear about your positive experience with Michael Bowen Sr at Fenwick Home Services! Thank you for sharing your feedback.","date":"2025-04-16"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNaOGY2UlZREAE","author":"D&G FraserCompany","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLDavIgGVXTqlAF-W3JE2sbHDmw-FkcfEAC0vOsBCMxgK_U_Q=s120-c-rp-mo-br100","rating":5,"date":"2025-04-15","text":"We use Fenwick on three properties for plumbing and HVAC.  This visit was a little more challenging but they were up to the task. Fantastic service, installation, and customer service!  Definitely will continue to be our go to for plumbing and HVAC services! Special note our plumber, Mr Bowen, had to be the best plumber we ever encountered!  Knowledgeable, friendly, kept us informed as he worked through the complexity of our job and had great suggestions.  Will ask for him by name !","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNaOGY2UlZREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICZ8f6RVQ%7C%7C?hl=en","owner_reply":{"text":"We genuinely admire your kind words and are thrilled to hear about your positive experience with our plumbing and HVAC services. Thank you for choosing Fenwick Home Services!","date":"2023-09-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNvb3U2cjZnRRAB","author":"Patrick DePirro","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKxW2oV5kf-QWBEQaR_0SSzdB2DlqCTPwXDG1rU2uwxv3E9iQ=s120-c-rp-mo-br100","rating":5,"date":"2025-04-15","text":"I had my water softener replaced, same day, today by Dale Willis with Fenwick, and the experience was nothing short of perfect! From start to finish, their team demonstrated professionalism, efficiency, and expertise.\n\nThe technician arrived on time, was courteous, and walked me through the entire process. They ensured everything was installed seamlessly, tested the system thoroughly, and even took the time to answer all my questions.\n\nNot only is my new water softener working flawlessly, but Fenwick made the entire process stress-free and smooth. I truly appreciate their dedication to quality service and customer satisfaction.\n\nIf you're looking for top-notch plumbing services, Fenwick is the way to go!\n\nThank you, Fenwick, for your outstanding service!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNvb3U2cjZnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCoou6r6gE%7C%7C?hl=en","owner_reply":{"text":"Thank you immensely for your kind words, Patrick! We're thrilled to hear about your positive experience with Fenwick Home Services and our technician, Dale. It was a pleasure serving you.","date":"2025-04-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNqMDdXaU9REAE","author":"Luis Garcia","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIeQZkbrGNyQJrKaz7BNswZVIxlTsFlzNYszX9mjzq5psyg1A=s120-c-rp-mo-br100","rating":5,"date":"2025-04-15","text":"The technician was very cordially explaining the condition of the air conditioner. She conducted all the check outs and tested the components of the air system. Took his time to show with pictures what was necessary to replace. He did not express any pressure and quick decisions to have the air condition running better, only the options of replacing some parts. Gave me the cost of each option well descriptive on his tablet. I was satisfied with the work he did showing good experience on the job. The company FENWICK is very reliable  with this type of technicians","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNqMDdXaU9REAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICj07WiOQ%7C%7C?hl=en","owner_reply":{"text":"We appreciate your positive feedback, Luis. Our technicians always strive to provide thorough and transparent service. Thank you for choosing Fenwick Home Services. If you have any questions or concerns, feel free to reach out to us at (904) 490-7003.","date":"2024-04-25"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNvbUtHWEtnEAE","author":"Summer place","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLSvOrD8M8VwLiHECmI9o7OW2bbrhDmraqjXhOQsLHUfqgVxA=s120-c-rp-mo-br100","rating":5,"date":"2025-04-14","text":"Michael and his coworker did an amazing job. They discovered the exterior leak and replaced our hot water heater. Very professional","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNvbUtHWEtnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMComKGXKg%7C%7C?hl=en","owner_reply":{"text":"We're overjoyed to hear that Michael and his coworker did an amazing job for you, Summer place. Thank you for sharing your experience with Fenwick Home Services.","date":"2025-04-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURJdC1MN3NnRRAB","author":"Chardé L","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL3M20Ni1hxIS7J24pt1MJfIqKcQmsOCGyQXg2_ZhkwTR89ID4=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-04-13","text":"Daniel was very professionad and friendly. He unclogged my drain in a timely manner and double checked everything before leaving. I appreciate his assistance a lot. Thank you.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURJdC1MN3NnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDIt-L7sgE%7C%7C?hl=en","owner_reply":{"text":"Your feedback is incredibly valuable. We greatly appreciate your positive review and are glad to hear Daniel provided professional and friendly service to unclog your drain efficiently. Thank you for sharing your experience with Fenwick Home Services.","date":"2025-04-14"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURJNDVEcTR3RRAB","author":"Jon Kronz","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJwIRq7CMrmvxWXFM-t3RYBni1tH67UyosLhg3QaVleHtq9Tg=s120-c-rp-mo-br100","rating":5,"date":"2025-04-12","text":"Called at 8am.  Phone service was great and the technician (Fadi) showed up at 10.  He went over the problem with us and explained everything.   He came with everything needed.  In two hours he had replaced the disposal unit and cleaned out the pipes.  Service was excellent.  He cleaned up and it was like it never happened.   Great service!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURJNDVEcTR3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDI45Dq4wE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review! We are excited to hear that you had a great experience with our technician, Fadi. Your satisfaction is our priority.","date":"2025-04-14"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURJOVlUMERREAE","author":"Anne Jacobs","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVgLucupkTsRdFk9DJJOHkaQ2CHqrQxuo1Z84D4p-JNOXzwlJQ=s120-c-rp-mo-br100","rating":5,"date":"2025-04-12","text":"Fenwick was able to send someone right out to fix our hot water heater. Rafael was wonderful and upfront about pricing. We will be using them again!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURJOVlUMERREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDI9YT0DQ%7C%7C?hl=en","owner_reply":{"text":"We deeply cherish your positive feedback! We're thrilled to hear that Rafael provided excellent service. Looking forward to assisting you again in the future!","date":"2025-04-14"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURJNVpTb253RRAB","author":"Bill Hill","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKwD9z_dUJHMUABuhBevMMzYz8bWAWxgXrFJ3ujxPofj6r-bw=s120-c-rp-mo-br100","rating":5,"date":"2025-04-11","text":"Altho our problem was within the septic system, which Fenwick does not service, the tech spent about an hour going over the steps we needed to solve our problem. He  went well beyond what he was required to do. It was a very pleasant and informative time I will certainly call them if I have a problem within their purview.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURJNVpTb253RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDI5ZSonwE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience with us. We appreciate your kind words and are glad we could assist you.","date":"2025-04-11"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURJaFo2b0ZnEAE","author":"Daniel Webster","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXb2fyrEcmCMxOMVaLztHk7iEPf7TcrrAU2UrBN8wKWNjf6no_C=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-04-11","text":"Rafael was amazing! First of all, he came to do a cut and cap of my gas line that was preventing my new oven from fitting against the wall. He performed the cap, then chose to stay and help me with my real problem, which was that the oven delivery guys had installed the bracket that stops the oven from tipping over incorrectly. He repositioned the bracket and screwed it into the wall for me, even though he’s a plumber and not a carpenter. This is the kind of service you can expect from Rafael. Also he was a really nice guy and also wore shoe covers in my house which was a show of respect that I appreciated:) thank you Rafael!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURJaFo2b0ZnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDIhZ6oFg%7C%7C?hl=en","owner_reply":{"text":"Your feedback is incredibly valuable. Rafael is dedicated to providing exceptional service, and we are glad he could assist you with your gas line and oven bracket. Thank you for sharing your experience with Fenwick Home Services.","date":"2025-04-11"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURJMGRQM2FBEAE","author":"Martha B","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJkUzJXsXbGGsaM9EWTlWLVvjiIVlVJMJGa3E3TrUpYGHGx0bc=s120-c-rp-mo-br100","rating":5,"date":"2025-04-10","text":"Fadi arrived on schedule, was very polite and professional and proceeded to assess the problem (a leaky toilet). He diligently worked to get everything done properly, checking all possible causes for the leak. He was very respectful of the fact that I have a 2-year old in my home and the need to keep the doors closed and the front door locked when he had to go out to the truck.\nI can only say good things about the service he provided. He is a stellar employee and a great representative of the Fenwick company.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURJMGRQM2FBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDI0dP3aA%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your positive experience with Fadi at Fenwick Home Services. We genuinely admire the stellar service he provided.","date":"2025-04-10"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURJb1plb2F3EAE","author":"AL Jax","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKftV7S2P3mvwDZeftp05bqtoz1k8knVQQtZ6Z8H0p5z7gWTg=s120-c-rp-mo-br100","rating":5,"date":"2025-04-10","text":"Jesse Thigpen gave us sound, realistic, unpressured options when our hot water heater stopped working. His clear expertise, valid suggestions, and good pricing resulted in our replacing not only our gas hot water heater but also our very old water softener system.\nThe equipment was swapped out and tested very efficiently, and we are very pleased with the work.  We will ask for Jesse the next time we call Fenwick for help.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURJb1plb2F3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDIoZeoaw%7C%7C?hl=en","owner_reply":{"text":"We are absolutely thrilled to hear about your positive experience with Jesse and the services provided by Fenwick Home Services. Thank you for sharing your feedback!","date":"2025-04-10"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURJdFB2VWRREAE","author":"Pamela","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVJIeSrn5KfQlNIMQ-RPtfUf8CarHiW9yG5V-5EtHhQ2s80kZi2=s120-c-rp-mo-br100","rating":5,"date":"2025-04-09","text":"Fenwick Home Services were great, after chatting about expectations, they had the job done !  Yes, Sean & Frank are an excellent team !  My expectations were definately exceeded! Thanks !","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURJdFB2VWRREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDItPvUdQ%7C%7C?hl=en","owner_reply":{"text":"Your positive feedback is greatly appreciated! We are thrilled to hear that Sean & Frank exceeded your expectations. Thank you for sharing your experience with Fenwick Home Services!","date":"2025-04-07"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURJbHFEYTZ3RRAB","author":"Zoran Stupar","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJGt_pAsgbHLuZ-6CrnYuHKIXDolUTiM2B5hXownv2lMZObjQ=s120-c-rp-mo-ba3-br100","rating":1,"date":"2025-04-09","text":"Worst customer service, no detail on pricing. When the tech arrived there, basically just assess the situation and couldn't do the job. You guys have wonderful ratings, but I'm not sure for what. And then I was charged $89 for just looking\nWould not use fenvik home services. In the future","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURJbHFEYTZ3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDIlqDa6wE%7C%7C?hl=en","owner_reply":{"text":"We appreciate this feedback. Our goal is to achieve 100% customer satisfaction. We are sorry about any inconvenience this may have caused and to ensure satisfaction, a manager will contact you to further discuss.","date":"2025-04-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURJekpmSzJBRRAB","author":"Meagan Johnson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV-Spip2jNSIvyg5YXNGHE_S_LZWV9iVaQo9xCUL_ijca9Q1fjYhQ=s120-c-rp-mo-ba4-br100","rating":5,"date":"2025-04-07","text":"I've used Fenwick multiple times for my AC they've always been reliable and fair today I had them come for plumbing for the first time, I had a clogged toilet. James Pike came in and fixed it in no time, very professional and polite he explained everything very clear every step of the way and made sure I understood and didn't have any questions I'm very pleased with My experiences with Fenwick","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURJekpmSzJBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDIzJfK2AE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your positive feedback! We are glad you had a great experience with Fenwick Home Services.","date":"2025-04-08"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURJNkx2N2JBEAE","author":"Mark Ghirardi","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWcrykZjru5ac2qbFxZTBn9irbqokuriIQdeW35eFhKCyodZGiP=s120-c-rp-mo-br100","rating":5,"date":"2025-04-06","text":"Rafael was very professional, informative, and kind. He resolved our issue and got us set up with the next steps of our situation. From initial call to resolution everything was sorted in under 4 hours total on a Sunday afternoon. No pressure and offered realistic information regarding DIY solutions, as well as great conversation during the job.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURJNkx2N2JBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDI6Lv7bA%7C%7C?hl=en","owner_reply":{"text":"We're elated to hear about your positive experience with Rafael at Fenwick Home Services. Thank you for sharing your feedback!","date":"2025-04-07"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQ2M1pld01BEAE","author":"Bonnie Marshall","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV6ZBnY6-YeLTx0Qyxf1zo-RRQ5A3nrHVUFCiK_ssVRv5vZkFTo=s120-c-rp-mo-ba4-br100","rating":5,"date":"2025-04-02","text":"Had my regular Spring Maintenance check up. The Tech, Dylan Smith, was very nice and knowledgeable. He asked me if I had concerns or questions about the system before he even started. He answered all my questions and shared info with me. He work very quickly. He wore shoe covers,  so there was no clean up needed on my part.  I was very pleased. Thank you very much for employing Tech's like Dylan. He represented your company well.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ2M1pld01BEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID63ZewMA%7C%7C?hl=en","owner_reply":{"text":"We deeply respect your positive feedback and are glad to hear that Dylan provided excellent service during your Spring Maintenance check-up. Thank you for sharing your experience with us.","date":"2025-03-13"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNJMGN1SEl3EAE","author":"paul silva","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXiAyEczJBqghJ-nI8oU4TidipNR1K9JtuDIjwkH0EVe0-27kMBdQ=s120-c-rp-mo-br100","rating":5,"date":"2025-04-02","text":"Very professional and knowledgeable on the task at hand it was awesome workmanship and will definitely tell anyone in need of a plumber to give Fenwick a call and Rafael Serrano and Mike jr. where  top notch will use them again for sure.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNJMGN1SEl3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCI0cuHIw%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your positive experience with Fenwick Home Services. We genuinely admire your feedback on the workmanship and professionalism of Rafael Serrano and Mike Jr.","date":"2025-04-03"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNJMGJTR1FREAE","author":"Gary Adams","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJuQ6Rn6E1lVuhtg3hbwgqONCgh6psRLedOxkBagv8xEzBtzw=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-04-02","text":"Justin and Shawn did an outstanding job, far exceeding all of my expectations. They are excellent employees. They have my highest ratings. If I ever need anything else I will request them. Gary","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNJMGJTR1FREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCI0bSGQQ%7C%7C?hl=en","owner_reply":{"text":"Thanks for the positive feedback, Gary. We deeply cherish your kind words about Justin and Shawn's outstanding service.","date":"2025-04-03"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNJb1ppcGpBRRAB","author":"Zachary Evans","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXRSAdM8WdwmsxVzVpHXvTCIpjovVEDMfEb2GwFQQvJmVpiSBIk=s120-c-rp-mo-br100","rating":5,"date":"2025-04-02","text":"Jesse and the representative I spoke to were absolutely phonomenal; showed up the earliest they specified to the minute! Everybody was nice and knew what they were talking about - got our water up and running within an hour. Couldn't be more thankful!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNJb1ppcGpBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCIoZipjAE%7C%7C?hl=en","owner_reply":{"text":"We're absolutely thrilled to have provided you with exceptional service. Thank you for your kind words!","date":"2025-04-03"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNJc3ZiSFVBEAE","author":"Leslie Land-Mims","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ8YsE_4VairEjME8PpFgh-IrypZFj16VVNafZl9likUaWV3Q=s120-c-rp-mo-br100","rating":5,"date":"2025-03-31","text":"Fenwick’s service was timely and professional.  Matt and Sean were courteous and worked diligently to replace our water heater.  There were some challenges due to our home but they figured it out. We had hot water on the day of our sevice.  Thank you! 🙏","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNJc3ZiSFVBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCIsvbHUA%7C%7C?hl=en","owner_reply":{"text":"We greatly appreciate your positive feedback regarding our timely and professional service. Thank you! 🙏","date":"2025-04-01"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNJMVBHeGRnEAE","author":"Mark Bastings","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIi_NR3-ddK3pfNesogGYrYVD0esDRrggsDEzjrwmBsRbwvpw=s120-c-rp-mo-ba4-br100","rating":5,"date":"2025-03-30","text":"Had to call Fenwick & Rafael came out this morning (Sunday) to check our toilet sewer drain. He was very professional and explained what he was going to do in order to give us an estimate. Ended up snaking the drain via the roof vent. He found a few small items and was able to remove them so hopefully there will be no further problems.\nI will note that he not only wore shoe covers (unlike the last company we had come out) and double checked that everything was working properly before leaving. We have used Fenwick in the past and have always been very satisfied with the work that they do.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNJMVBHeGRnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCI1PGxdg%7C%7C?hl=en","owner_reply":{"text":"We deeply respect your positive feedback and are glad to hear that Rafael provided professional service. Thank you for choosing Fenwick Home Services.","date":"2025-03-31"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNJaVBfZUZnEAE","author":"Scott Perkins","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXJrGGBKIa_YBIyUbJekhFB-jvToQpoGS1QRGNwF28usA3dlhuXag=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-03-29","text":"Fast, professional, courteous, and good work. I had an emergency leak and I had someone onsite in 2 hours and fixed right. I'm very pleased and would definitely recommend.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNJaVBfZUZnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCIiP_eFg%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your positive experience with our services. Thank you for taking the time to share your feedback.","date":"2025-03-31"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUR3bDhqRXl3RRAB","author":"Kelli Fuller","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK8u9CTEVLMB5l4t5pOGVPsZOFLBe8w6fksEoOYb189nhH7iQ=s120-c-rp-mo-br100","rating":5,"date":"2025-03-28","text":"My mother had a leaking bath faucet and needed new faucet handles as well. My son recommended Fenwick because they replumbed his house and did a great job. I called Fenwick and Fadi Atlyari was here within 30 minutes. Fadi was extremely polite and after we explained the issues with the old faucet handles (old and hard to use), he recommended a replacement to not only fix the leak but also make it much easier for my mother to use. Fadi explained everything he was going to do first, then worked very efficiently. I highly recommend Fenwick, and especially Fadi. Fadi did a great job, was super helpful, very experienced, and extremely pleasant. Thank you Fadi and Fenwick!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUR3bDhqRXl3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDwl8jEywE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback, Kelli! We appreciate your kind words about Fadi and our services at Fenwick Home Services. Thank you for taking the time to share your experience.","date":"2025-03-28"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUR3cVlHV3RRRRAB","author":"Nancy Burdett","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLyeVVlv6Svk91DNvJBBIjt_9YchLmex-UcfobTT93ln0iHQA=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-03-26","text":"OMG! Jesse Thigpen was amazing! Called Fenwick this morning and Jesse came out and new hot water heater in within 2 hours of us agreeing to price. I can also tell you that Fenwick beat Home Depot price. Fenwick and Jesse will be my go to for any plumbing issues!! 5 stars!! Thank you Jesse ❤️","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUR3cVlHV3RRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDwqYGWtQE%7C%7C?hl=en","owner_reply":{"text":"We're pleased to hear about your positive experience with Jesse Thigpen at Fenwick Home Services. Thank you for sharing your feedback!","date":"2025-03-27"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNmcjR1NWhRRRAB","author":"J S","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIM5viES09Gxrw0nU5HsLoXrpsxItKgbi2Wend3q9_yKiv3pD4=s120-c-rp-mo-br100","rating":5,"date":"2025-03-26","text":"My gas water heater stopped working. Frank was my technician. He was very prompt, very professional and very nice. He had to replace some electrical parts inside the water heater. The job was completed within an hour and we have hot water again. Thank you so much, Frank.\n\n2nd review for Fenwick Plumbing. Google doesn’t allow two reviews for the same company so I’m adding a second review. My gas water heater broke again a few months after Frank fixed it. It wasn’t Franks fault it was the water heater itself. It broke on a Saturday night and Justin from Fenwick was at my house first thing Sunday morning. He got it running again and I wasn’t charged anything, but the next day it went out again. I called Fenwick back. The next morning Cody and his partner (Kody with a K) came out. Cody told me what could possibly be causing the pilot to keep going out and I decided I was done with the gas heater and wanted a new electric one. Cody explained everything to me and spent time giving me different options. I decided to get the new water heater that day. Cody did a phenomenal job. He disconnected the gas water heater, capped the gas line and drained and removed the water heater. A brand new electric water heater was at my house an hour later. Cody made sure my electrical was correct for the new water heater and then installed it. When he was finished he double checked everything and cleaned the area so that it was spotless. When he gave me the bill he had taken off what I was charged when Fenwick initially came out a few months prior for the original repair of the gas heater. I plan to change out my gas range next and I am going to ask for Cody. He’s a specialist when it comes to gas, he’s very knowledgeable and he’s very nice. I’m very comfortable with him working on my house.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNmcjR1NWhRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICfr4u5hQE%7C%7C?hl=en","owner_reply":{"text":"We are utterly delighted to hear about your positive experience with our team at Fenwick Home Services. Thank you for sharing your feedback!","date":"2025-01-02"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQzdEt5ZkRREAE","author":"Howard Goodman","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVElZMVTMoPRYzfsgKgAz_FsEifm_Zogc_BSLukhBxiTVzvDjk=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-03-26","text":"I had Fenwick come to my residence to check on my HVAC system as well as a plumbing issue to address. The first tech to come was the plumber John Matthew. I discussed the issues I’ve been dealing with and he was very thorough with his explanation on how to fix the issue. Problem was solved quickly and efficiently. The next tech to show up was the HVAC, Dylan. He was there just to do routine maintenance. He showed  such respect for my property conducting his business in a very clean manner. He explained everything he performed and gave me simple advice on how to keep my system running efficiently. I was so pleased with both Fenwick employees that showed up and did excellent service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQzdEt5ZkRREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID3tKyfDQ%7C%7C?hl=en","owner_reply":{"text":"Thank you immensely for sharing your experience with us. We are thrilled to hear that our team provided excellent service for both your plumbing and HVAC needs.","date":"2024-11-12"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUR3b29fWmh3RRAB","author":"Mary Intemann","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUBPilQIXWXaDm3VhF-U0W4cAAes8O0Vf6gK2-FBKrrfSzXQXFo-g=s120-c-rp-mo-ba4-br100","rating":5,"date":"2025-03-24","text":"Michael Bowen did an EXCELLENT job installing our new water heater and water softener system! He was friendly, efficient, thorough, informative, hard-working, enthusiastic, and spent over a full workday on our home! Highly recommend this awesome person and this company!!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUR3b29fWmh3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDwoo_ZhwE%7C%7C?hl=en","owner_reply":{"text":"Your feedback is incredibly valuable. Michael Bowen's excellent work on installing your new water heater and water softener system is greatly appreciated. Thank you for choosing Fenwick Home Services!","date":"2025-03-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUR3OU9TWTVnRRAB","author":"Kori Reese","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKRI6tBj38wYIgl7459ocRjJeO7DCSCDzHIGaqfjQcmDv57-A=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-03-24","text":"We had Dayngel come to our house on a last minute emergency. The construction he completed was done very well and we are so grateful that he came to our house when 2 pipes burst. I highly recommend this company but also Dayngel. He was very professional and very kind. Thank you very much, Dayngel!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUR3OU9TWTVnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDw9OSY5gE%7C%7C?hl=en","owner_reply":{"text":"We're elated to hear about your positive experience with Dayngel. Thank you for sharing your feedback!","date":"2025-03-24"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUR3cExXWFJ3EAE","author":"Judith Malcolm","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLl20hbQZY8cB-HZCeumxOBY1pkmORIv8voENS31ULPdRaIkA=s120-c-rp-mo-br100","rating":5,"date":"2025-03-23","text":"Rafael Serrano was superb!  He arrived on time, was courteous, knowledgeable and fast. I will recommend Fenwick to all my neighbors and friends. After waiting all day long on Saturday for Henry Hayes plumbing to service my old water heater which had sprung a large leak, I call Fenwick at 6pm. They gave me an appointment for 8 am the next (Sunday). Without charging me an extra $150 fee for the weekend. The price was reasonable and the service excellent.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUR3cExXWFJ3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDwpLWXRw%7C%7C?hl=en","owner_reply":{"text":"We're thrilled to hear about your positive experience with Rafael Serrano at Fenwick Home Services. Thank you for recommending us to your neighbors and friends!","date":"2025-03-24"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUR3cFBDVExBEAE","author":"Robert Culp","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJHFOD-PoVGYRWTJ0SXY0e2ZehhJdDTCa6b4TKO-HddzC4CQg=s120-c-rp-mo-br100","rating":5,"date":"2025-03-23","text":"Rafael was so professional and courteous. He knew his trade and did an amazing job. Very representative of the highest qualities Fenwick has delivered to the local community for years.\nThank you Fenwick","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUR3cFBDVExBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDwpPCTLA%7C%7C?hl=en","owner_reply":{"text":"We're delighted to hear about your positive experience with Rafael at Fenwick Home Services. Thank you for sharing your feedback!","date":"2025-03-24"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUN3dC1mZXhRRRAB","author":"J Whit","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUo1PMAnEDwzO4dpiYQDwFcwZCgL6lYZvnMa3kNdKMIixLyS17f=s120-c-rp-mo-br100","rating":5,"date":"2025-03-22","text":"I had an electric tankless hot water heater installed. Jesse Thigpen was the associate that helped me purchase and install, he and his team were excellent, professional and quick. I highly recommend","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUN3dC1mZXhRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCwt-fexQE%7C%7C?hl=en","owner_reply":{"text":"We are glad to hear about your positive experience with the installation of your electric tankless hot water heater. Thank you for recommending us!","date":"2025-03-24"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURQejlmQUNBEAE","author":"Manny P","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKqCJha-TAHEN1MrMvQ1wSfrq3FKUx3y_sMqNqub-8Okujcfg=s120-c-rp-mo-br100","rating":5,"date":"2025-03-21","text":"Very quick response by Fenwick which answered our distressed call to send a technician to our home the quickest possible. Kudos to the technician, Justin, who arrived within 45 minutes and did a fantastic job in stopping the water leak to prevent further damage and in installing a valve outside the house so we can stop the water flow ourselves next time an incident like this happens again. Thank you very much Fenwick and Justin!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURQejlmQUNBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDPz9fACA%7C%7C?hl=en","owner_reply":{"text":"We are utterly delighted to hear about your positive experience with Fenwick Home Services and Justin. Thank you for sharing your feedback!","date":"2024-12-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUN3X1lLWUVBEAE","author":"Peter Scholz","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKUnRAl9ll2WZtrXtuwh4wZbxOBRBZNognuiyqVtRAfyfaqIw=s120-c-rp-mo-br100","rating":5,"date":"2025-03-20","text":"Tim Allala from Fenwick Plumbing did an outstanding job installing a water heater in an upstairs closet. Next he repaired a dropped kitchen sink. Here his skill and experience really came into play when he guided us to choose the best repair option. The end result was awesome.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUN3X1lLWUVBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCw_YKYEA%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review. We are glad to hear that Tim did an outstanding job with the water heater installation and kitchen sink repair.","date":"2025-03-20"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUN3cWQySlFREAE","author":"Lauren Kunst","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL3IRI3zjMe4j0oDH_yArl-NpmmVRDexRYlJYwp1XtDmkWowQ=s120-c-rp-mo-br100","rating":5,"date":"2025-03-19","text":"Matt and Paul came out to give me a quote for a bathroom remodel. They were very polite and professional. I have no doubt that Fenwick would do a great job.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUN3cWQySlFREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCwqd2JQQ%7C%7C?hl=en","owner_reply":{"text":"Your review is appreciated. Thank you for considering Fenwick Home Services for your bathroom remodel.","date":"2025-03-19"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUN3OGFyYnBRRRAB","author":"Nacole Foster","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVaAZm0Msd9elhOq1hrUGfutF0JzB-lgzweObn8QI2pKdzpbm9C=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-03-19","text":"Khan was excellent! Was seeking a second opinion & now I'm a Fensick customer! Very nice, well-spoken, & explained plumbing jargon in an easy to understand way so now I have even more knowledge. I don't know what I would have done without him today! Thank you Khan! You're the best! If I need anything in the future, I will go with You & Fenwick!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUN3OGFyYnBRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCw8arbpQE%7C%7C?hl=en","owner_reply":{"text":"We deeply respect your feedback and are thrilled to hear about your positive experience with Khan at Fenwick Home Services. Thank you for choosing us!","date":"2025-03-19"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUN3c3VLeldnEAE","author":"Colleen Cockcroft","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLahuEIXnDz13GU7N6YEjPeoAVhmluAf-4wuvfiaCzPCsGw2Q=s120-c-rp-mo-br100","rating":5,"date":"2025-03-17","text":"Khan at Fenwick plumbing was super awesome! He was able to find some discounts for me and fixed the blockage in my shower drain without having to bring out the “big guns” which also kept the cost down. Super professional and friendly and explained everything he was doing and picked up on another problem I will need to get onto at some point with my sink tap. Very happy with  my experience!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUN3c3VLeldnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCwsuKzWg%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience with Khan at Fenwick Plumbing. We genuinely admire your positive feedback and are glad to hear about the great service you received.","date":"2025-03-18"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUN3eE1MMXl3RRAB","author":"John Gambardella","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKJbH9jZf11FGlkTXBrsA-egscLJhcHFnGI8Ly91XeSY-JERNM=s120-c-rp-mo-br100","rating":5,"date":"2025-03-16","text":"On time, and got the job done.  Shower cartridge broken, causing Water shut off to entire home. Technician, Steve, very pleasant and capable. Grateful to have this done on Sunday and be up and running again.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUN3eE1MMXl3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCwxML1ywE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review, John! We are glad to hear that Steve was able to help you promptly with your shower cartridge issue.","date":"2025-03-17"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURRLTZyRkFnEAE","author":"Shurnita Jones","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUmj90-C64w1sZig5XZMbYAQKWqM2q67qnfFX4H109cAK4UyFRN=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-03-14","text":"Khan was impressively awesome! He fixed multiple issues efficiently, gave us an outstanding deal, and even took the time to clean up after himself. Professional, thorough, and hassle-free service—highly recommend!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURRLTZyRkFnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDQ-6rFAg%7C%7C?hl=en","owner_reply":{"text":"We appreciate your feedback and are delighted to hear about your positive experience with Khan at Fenwick Home Services.","date":"2025-03-14"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNadjktQlBBEAE","author":"Anthony Doss","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUW7xx1KVcAkxONq8cL0yiM6sMNcF5H2vndjXuIOQR-Q42-Fw=s120-c-rp-mo-ba4-br100","rating":5,"date":"2025-03-13","text":"I once again had my units serviced by Fenwick. I requested Christian Sharp again. This young man does excellent work. He has pride in his work and it shows.\nI had Asia in the office schedule the service call and she was excellent as well. She was very effective and efficient.\nChristian is very consistent with his high level of work. He is very thorough and efficient in his work. He is knowledgeable and explains everything that he does.\nAs long as I’m in North Florida I’ll be using Fenwick and Christian Sharp will be doing my HVAC work.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNadjktQlBBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICZv9-BPA%7C%7C?hl=en","owner_reply":{"text":"Thanks for sharing your experience with us, Anthony! We're thrilled to hear that Christian provided excellent service. We look forward to serving you again in the future.","date":"2023-10-13"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN2dVplNVVREAE","author":"barbara bellingham","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLIf6__yAFf6htawCJuu_Gf8cBsK68-5_mv4mxHuktPaItpqA=s120-c-rp-mo-br100","rating":5,"date":"2025-03-13","text":"I am not a person to leave reviews and this is my second for Fenwick! We woke up to a plumbing emergency with 2 inches of water in our house. I called Fenwick and they were here in no time to solve our problems. Khan was fantastic and saved the day! He really is a master plumber and took time to explain everything and answer all our questions. So happy to have found this company!! I’d give them more stars if I could!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN2dVplNVVREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICvuZe5UQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience with Khan from Fenwick Home Services. We are glad to hear he was able to help with your plumbing emergency.","date":"2024-12-13"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURROVo3VVZBEAE","author":"Guy Beard","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKDJX-ZZH16-Oxk750FwZAQNmsr0U7i2tiyZ54bfb3e7k4tIQ=s120-c-rp-mo-br100","rating":5,"date":"2025-03-12","text":"Fenwick Home Services did a complete and finished job again. Dale has taken care of our plumbing needs at our home and business. From taking care of clogs and leaks to installing new water access to equipment, Dale always works efficiently and with expertise, leaving the site looking good. Thank you, Dale and Fenwick","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURROVo3VVZBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDQ9Z7UVA%7C%7C?hl=en","owner_reply":{"text":"We are excited to hear that Dale provided excellent service for your plumbing needs. Thank you for choosing Fenwick Home Services!","date":"2025-03-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURRMWNySDFRRRAB","author":"Rex Smith","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIe8-6VvJWKSv511uuT8AjRo67l5H04tbCNfJQ7HECzTWSmQg=s120-c-rp-mo-br100","rating":5,"date":"2025-03-12","text":"Cody K. in Ponte Vedra/Jax was awesome. He did fantastic work, was clean, and efficient. I would ask for him again. He was also super kind to my toddler who wanted to watch what he was doing and interact. He was also just a really nice person to chat with. Thanks Cody and Fenwick!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURRMWNySDFRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDQ1crH1QE%7C%7C?hl=en","owner_reply":{"text":"We're excited to hear about your positive experience with Cody at Fenwick Home Services. Thank you for sharing your feedback!","date":"2025-03-12"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURRMWZDVklBEAE","author":"Tanner Anjola","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXxsGm_yKGvZzNLsqmpqNMklP8P2QjnFNKLo5ZQLWB-XYIxTAE=s120-c-rp-mo-br100","rating":5,"date":"2025-03-12","text":"Scheduling was super easy and quick. Justin arrived promptly at the beginning of our 4hour block and did a phenomenal job with repairing damage to our toilet! The pricing was reasonable as well. 10/10 would recommend for your plumbing needs.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURRMWZDVklBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDQ1fCVIA%7C%7C?hl=en","owner_reply":{"text":"We greatly appreciate your positive feedback! Thank you for choosing Fenwick Home Services for your plumbing needs.","date":"2025-03-12"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURRbGFqUWxnRRAB","author":"travis titchenell","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJbwZefFDu4Ame_A33qRcilThkJi7XcSOGEYRTktSF3sEzxAA=s120-c-rp-mo-br100","rating":5,"date":"2025-03-12","text":"technician was efficient and very straightforward. He explained everything he was doing and recommended further things we could do to help the longevity of our plumbing.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURRbGFqUWxnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDQlajQlgE%7C%7C?hl=en","owner_reply":{"text":"We deeply cherish your positive feedback on our technician's efficiency and recommendations. Thank you for choosing Fenwick Home Services.","date":"2025-03-12"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURReGIza0lnEAE","author":"Michael Crase","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJD5A3ufpInvcdgqjURT7lBR3no-nrZvFmYJDyRgiJkdGYKmg=s120-c-rp-mo-br100","rating":5,"date":"2025-03-12","text":"Justin was amazing. He came out and not only did the job he did it with care for personal property. He saved me a lot of time and hassle. Definitely would recommend Fenwick for any of your plumbing needs.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURReGIza0lnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDQxb3kIg%7C%7C?hl=en","owner_reply":{"text":"We're honored to have provided you with amazing service, Michael. Thank you for recommending Fenwick Home Services for your plumbing needs.","date":"2025-03-12"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURRNllYNEpnEAE","author":"Bob Hedrick","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWHI1Fupi1TqllLAovEo6_d5oK7jwv5zA43rfNIZO2lyS9CzoAu=s120-c-rp-mo-br100","rating":5,"date":"2025-03-12","text":"Jesse did a great job replacing our hot water heater.  Was thorough to evaluate replacement and explained work that would be done. Completed work quickly and checked for proper operation. Price was very competitive to meet our budget. Would use them again.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURRNllYNEpnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDQ6YX4Jg%7C%7C?hl=en","owner_reply":{"text":"We are honored to have provided you with great service. Thank you for choosing Fenwick Home Services.","date":"2025-03-12"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURROFlPMy1nRRAB","author":"Michelle Moraski","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJtDHdLIWt23oN5CByl0O5iNuAjeQzrSeqYH3LQgmNkgRI2SA=s120-c-rp-mo-br100","rating":5,"date":"2025-03-11","text":"We have just moved into our home in St. Augustine and needed some plumbing minor repairs. Khan came out today and was so polite and helpful in resolving our issue and providing additional tips regarding our homes plumbing. I highly recommend him and Fenwick Plumbing.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURROFlPMy1nRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDQ8YO3-gE%7C%7C?hl=en","owner_reply":{"text":"We greatly appreciate your positive feedback! Thank you for recommending Khan and Fenwick Home Services.","date":"2025-03-12"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURRNXZiNUVBEAE","author":"Jenny Mejia","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLtDWhrXO-_CMLB_QjicnESldj3mgyNVc76G-4-71lCGad-aQ=s120-c-rp-mo-br100","rating":5,"date":"2025-03-10","text":"Fenwick saved the day again.  For the gentlemen that came to my house today, they waited till I got home, that was greatly appreciated.  And the person I texted with as well. Very much appreciated. These guys are great!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURRNXZiNUVBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDQ5vb5EA%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback, Jenny! We are thrilled to hear that Fenwick Home Services saved the day for you.","date":"2025-03-11"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURRN0kydW53RRAB","author":"Michael Reeve","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUK_lKAmyiCEiBX25F_wuPdjYgSjX5nqCdEB9cFxKY6yfa_4i2o=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-03-09","text":"After determining that my pipes were clogged, I tried to fix on my own with a plunger and ended up pushing the clog and taking down my other bathroom. Made the decision to call a professional. My first initial call was to another company but they charged $200 just to come diagnose what I already knew the problem was. Fenwick was my second choice and will my future first choice.\n\nFenwick only charged an $89 diagnostic fee and were quick to arrive  between the scheduled time frame.\n\nRafael showed up and was knowledgeable and very thorough. He was very tidy and after the work was completed he put everything back the way it was previously. As I was over his shoulder, he explained the entire process.\n\nWould 10/10 recommend this company to anyone who asks, I have already shared my experience within our neighborhood group.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURRN0kydW53RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDQ7I2unwE%7C%7C?hl=en","owner_reply":{"text":"We're elated to hear about your positive experience with Fenwick Home Services. Thank you for sharing your feedback with us!","date":"2025-03-10"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURRNkkyRC1RRRAB","author":"Liz Ross","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIBqKRUC2UZ6gKrb21BB9xOL5b1u9RtG052dmS_ys3xV2WzBA=s120-c-rp-mo-br100","rating":5,"date":"2025-03-08","text":"Dale arrived promptly and provided us with multiple options for the installation of a water softener.  He’s polite, professional and prompt.  We will be happy to have perform our install!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURRNkkyRC1RRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDQ6I2D-QE%7C%7C?hl=en","owner_reply":{"text":"Thanks for your kind words, Liz! We are thrilled to hear about your positive experience with Dale.","date":"2025-03-10"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURRaUt2T0hBEAE","author":"Michael Roberts","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI4aF-l3nTBeq4t8GRAt34ZMCpuIcfv4ykdKtUlojYuKgIhtA=s120-c-rp-mo-br100","rating":5,"date":"2025-03-08","text":"Excellent service on today from Fenwick.\nKitchen sink pipe came loose late last night.  Schedule an appointment by app around 3:00 AM.  Dale the technician show up on time 8:00 AM.  Quickly diagnosed the plumbing issue and explained options to resolve the issue.  Extended or adjusted the pipe length and fitting to resolve problem.  Tested for leaks.  Pointed out potential issues or leaks around hot and cold connections due to corrosion with pictures.  Replaced the fits to avoid future leaks.  Great job!👍","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURRaUt2T0hBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDQiKvOHA%7C%7C?hl=en","owner_reply":{"text":"Your review is appreciated. We are glad to hear that you were satisfied with our service. Thank you for choosing Fenwick Home Services.","date":"2025-03-10"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNRaTl1RjFnRRAB","author":"Bob Cherhoniak","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIKp3S6CnzjPNsDxL40IHYItTqrs17FoKK04D7jRY15UV7DDQ=s120-c-rp-mo-br100","rating":5,"date":"2025-03-07","text":"Ron did a great job and was a lifesaver when our water heater started leaking and needed to be replaced.  I would definitely recommend Ron and Fenwick and will use them again if needed.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNRaTl1RjFnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCQi9uF1gE%7C%7C?hl=en","owner_reply":{"text":"We're overjoyed to hear that Ron did a great job and was a lifesaver for you. Thank you for sharing your experience with Fenwick Home Services.","date":"2025-03-07"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNBMWFYRmNBEAE","author":"Joel Taylor","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV9ldr6KfX24TY06XZq2PkyqBuyveW7IygAsBn2HCcbHexEqBKT=s120-c-rp-mo-ba4-br100","rating":5,"date":"2025-03-06","text":"Another fantastic experience with Fenwick services.  Easy online scheduling, they were out in no time.  The consultation was thorough, and they stayed until the job was done.  The team communicated with us throughout the day. When it was time for them to leave, they returned to the environment in which they were working in a better condition than when they found it. I love working with these people. Special thanks to Craig, who was just excellent all the way around","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNBMWFYRmNBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCA1aXFcA%7C%7C?hl=en","owner_reply":{"text":"We're utterly delighted to hear about your fantastic experience with Fenwick Home Services. Thank you for sharing your feedback! We're especially pleased that you found our online scheduling easy to use and that our team was prompt in responding to your needs. It's wonderful to know that the consultation was thorough and that our team communicated with you throughout the day. We take pride in leaving our work areas in better condition than we found them, so we're glad you noticed this. We'll be sure to pass along your special thanks to Craig for his excellent service. Your satisfaction is our top priority, and we look forward to serving you again in the future.","date":"2025-02-03"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNRby15UXBRRRAB","author":"Rose Bambach","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWuoKJAmbevt85-6r77W4-yN4i-AZvE8GckW7l-AXTOCThpi7utzg=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-03-06","text":"Michael and Michael Bowen (Sr and Jr) came over and fixed our fallen garbage disposal, or should I say reinstall the one we’d poorly done ourselves.\nProfessional, witty, knowledgeable, courteous… I mean, there are not enough adjectives to describe these two gentleman.\nLiterally left it all better than when they came here. Cleaned up their mess and the one I’d made.\nI’d one hundred percent recommend!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNRby15UXBRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCQo-yQpQE%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to share your experience with Fenwick Home Services. We are thrilled to hear that Michael and Michael provided such exceptional service and left everything better than before. We appreciate your recommendation!","date":"2025-03-07"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNRMmY2MGpRRRAB","author":"Mark Stitchalk","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLo8Ms8hfhryFaJhjEBSHdDDfT-nP_rHuqatjuC9ZB0akgl3w=s120-c-rp-mo-br100","rating":5,"date":"2025-03-06","text":"Your employee, Dylan Smith showed up timely.  He introduced himself and asked if where he parked his vehicle was okay. Dylan showed excellent Character, was very personable and very knowledgeable.  He completed his assignment within the timeframe he provided on arrival.  He cleaned up and went over detail of his inspection.  Dylan is an asset to your Organization.  Dylan, thank you.  It was a pleasure meeting you and speaking with you this afternoon.  And remember, I'm requesting you to install my new system!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNRMmY2MGpRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCQ2f60jQE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review, Mark! We appreciate your kind words about Dylan's service. We look forward to assisting you with your new system installation.","date":"2025-03-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNRalpMT0lBEAE","author":"Barbara MooreWedow","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJv-Zqe0KA5lsjuFwnMpqKPI5DU6jVQRWq5MKYFQzwpJ0csuw=s120-c-rp-mo-br100","rating":5,"date":"2025-03-06","text":"We had a hot water tank leak. I call the office in the AM and was able to be fortunate and get a professional and knowledgeable\nservice person out the same day.  Andrew was very thorough explaining every thing that was needed to be done and why.  And so polite!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNRalpMT0lBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCQjZLOIA%7C%7C?hl=en","owner_reply":{"text":"We're excited to hear about your positive experience with our service technician, Andrew. Thank you for sharing your feedback!","date":"2025-03-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNRMmVMcGpnRRAB","author":"Krish Ganesan","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIZWhsvDfvE9TpW_fV6SDlL-0LZ8GWEMm9oy_jRGd-zD2W4cg=s120-c-rp-mo-ba2-br100","rating":1,"date":"2025-03-05","text":"Wish there was ZERO rating!  worst customer service I have encountered in the last 20 years from a company! Spoke 3 different people in 3 different departments --each one said they cannot help in giving me a ball park estimate (was OK with a range!).  Asked a very rude lady who slammed the phone when I was asking why they would NOT take my number & call me with the estimate!  How does she keep her job?  HORRIBLE - wonder how such companies exist!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNRMmVMcGpnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCQ2eLpjgE%7C%7C?hl=en","owner_reply":{"text":"We are sorry to hear about your experience and we genuinely want to resolve this matter. Can you please provide the job number for the service performed so we can have a Customer Relations Manager reach out to you?","date":"2025-03-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNRZ1pITXFBRRAB","author":"Cheryl Vigh","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIL7tVsIDGWeruVFPt-hJ2R4zS75eKzGuqfQON3Y8aP6uUVfA=s120-c-rp-mo-br100","rating":5,"date":"2025-03-04","text":"My Fenwick plumbing experience was excellent.  Technician - Dayngel Fernandez was knowledgeable, friendly and efficient. I will certainly recommend him specifically to family and friends for any future plumbing repairs needed. Cheryl V.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNRZ1pITXFBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCQgZHMqAE%7C%7C?hl=en","owner_reply":{"text":"We are overjoyed to hear about your excellent Fenwick plumbing experience with Technician Dayngel Fernandez. Thank you for recommending us to your family and friends.","date":"2025-03-04"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNRNnUtSzJnRRAB","author":"Mr G Tyree","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL6vtMBQbfvhekUwGnh01JOk_44rcNZFgWLd3muaK1pUQsw=s120-c-rp-mo-br100","rating":5,"date":"2025-03-03","text":"Frankie has been my go-to plumber for all my properties, consistently delivering exceptional service. Professional, reliable, and highly skilled, he tackles every job with efficiency and expertise. Whether routine maintenance or urgent repairs, he gets it done right the first time. Highly recommend!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNRNnUtSzJnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCQ6u-K2gE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your positive experience with Frankie at Fenwick Home Services. We greatly appreciate your feedback.","date":"2025-03-03"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNRdkpyekdnEAE","author":"Frank Patrick","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL1btCbjLb-tszaCHCqphohEFcz7pBTyyygJooBXZw82j8bAg=s120-c-rp-mo-br100","rating":5,"date":"2025-03-03","text":"Rafael was my plumber, he was very professional and knowledgeable. He replaced my hot water tank on a Sunday and made sure we were happy with the job. Glad that Fenwick has pros like Rafael.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNRdkpyekdnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCQvJrzGg%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback, Frank! We are glad to hear that Rafael provided professional and knowledgeable service. It's great to know that he was able to replace your hot water tank on a Sunday and ensured your satisfaction with the job. We appreciate you recognizing Rafael's expertise and are pleased that you had a positive experience with our team at Fenwick.","date":"2025-03-03"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNRM083eEZ3EAE","author":"Beck","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVgxbVy_eviSS6mgaDqIfBw4drVsDl5pCJaHL8PS8eSeRV853eLhw=s120-c-rp-mo-br100","rating":5,"date":"2025-03-02","text":"Dayngel was extremely helpful during my visit, even with the old pipes and hardware that was corroded. He got the job done in a timely manner and communicated throughout the whole process. Would recommend!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNRM083eEZ3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCQ3O7xFw%7C%7C?hl=en","owner_reply":{"text":"Thank you immensely for sharing your positive experience with Dayngel at Fenwick Home Services. We appreciate your recommendation!","date":"2025-03-03"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNRN04temR3EAE","author":"Richard Carr","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocItQ59AZ5IrZ0d0m4edABcRU5wepFd_PKbY_luugvPBJdwrcA=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-03-02","text":"I had a plumbing problem and contacted Fenwick Home Services.  They scheduled me for the next day.  They verified the appointment via email.  The next day, they sent me a text when their representative was on the way and his ETA.  The representative arrived on time, identified himself, and wore shoe covers to protect our floors.  He was very courteous and explained exactly what needed to be done.  When complete, we paid him and almost immediately received an emailed receipt.  I highly recommend Fenwick!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNRN04temR3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCQ7N-zdw%7C%7C?hl=en","owner_reply":{"text":"We are excited to hear about your positive experience with Fenwick Home Services! Thank you for taking the time to share your feedback. We're glad that our scheduling process, appointment verification, and timely arrival met your expectations. It's great to know that our representative was courteous, professional, and took care to protect your floors. We appreciate your recommendation and look forward to serving you again in the future.","date":"2025-03-03"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR6MjRMV1Z3EAE","author":"Thomas Burnette","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI5_w6_9Zk7uoUafg74v3EBQkEhsd9I6Lp_bKQe9gcNR22LGg=s120-c-rp-mo-br100","rating":5,"date":"2025-03-02","text":"Ronald was prompt and professional, and gave clear explanations about what he was doing and what he recommended. He was able to get our issue resolved within about an hour, and it was done for a reasonable price!  Thanks again, Fenwick!\n\nWe also had another visit from Fenwick in February 2025, with William. And again, it was a very high quality experience!  He was also professional and prompt, and answered all of my questions.\n\nI doubt we’ll ever look for a different service now that Fenwick has proven themselves multiple times!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR6MjRMV1Z3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDz24LWVw%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback, Thomas! We are delighted to hear about your positive experiences with both Ronald and William. It's great to know that they were prompt, professional, and provided clear explanations during their visits. We're pleased that Ronald was able to resolve your issue efficiently and at a reasonable price. We're equally happy that William answered all your questions during his visit in February. At Fenwick Home Services, we strive to maintain high-quality service across all our interactions, and we're thrilled that this has been your experience. We truly value your loyalty and look forward to continuing to serve you in the future. Thank you for choosing Fenwick!","date":"2024-06-12"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURnMzdEcHh3RRAB","author":"Britney Norton","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKDD6xhRAK8g9VfC2GrsAY7kTatnZEixuV4S5Jq29b_WgoZ0Q=s120-c-rp-mo-br100","rating":5,"date":"2025-02-28","text":"Bill did amazing work. He came for maintenance on my a/c and we ended up needing a few more parts since it had been a while for the maintenance. Bill was able to come back the same day to fix everything and was super quick and super nice. We will be requesting him for now on!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURnMzdEcHh3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDg37DpxwE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful review. We are truly privileged to have Bill on our team and are delighted to hear that he could provide you with excellent service. It's great to know that he was able to not only perform the maintenance but also quickly address the additional parts needed, even returning the same day to complete the job. We appreciate your decision to request Bill for future services and look forward to continuing to meet your needs.","date":"2025-02-28"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURnaDlhU1dBEAE","author":"Slick Bender","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLAGiJ7oqE5bLrFYoQPznBsTRNRDa9oMRNdC-o1fIjSXRWjcA=s120-c-rp-mo-br100","rating":5,"date":"2025-02-27","text":"I needed several shower valves replaced.  Michael Bowen did an excellent job showing me options, providing recommendations and pricing, answering my questions, and then completing the work for all three of them by the end of the day.  He was extremely knowledgeable, organized and efficient, beyond courteous, a pleasure to talk to, and even took extra care when around my anxious pup.  The result was three perfectly functioning and beautiful showers.  Very happy, thank you!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURnaDlhU1dBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDgh9aSWA%7C%7C?hl=en","owner_reply":{"text":"We're privileged to have provided you with excellent service for your shower valve replacements. We're thrilled to hear that Michael was able to meet your needs so effectively, from showing options and providing recommendations to completing the work efficiently. It's wonderful to know that you found him knowledgeable, organized, and courteous. We're especially pleased that he took extra care around your anxious pup. Thank you for sharing your experience and for choosing our services!","date":"2025-02-28"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURnLTR6QnpRRRAB","author":"Tom Rogers","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJskf1Buh-IAaZIve8i-aM60Ef9r1P0CqDUOhG5RHfXutu_wg=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-02-27","text":"Corey was great  He arrived about an hour after my call. He worked efficiently and actively asked if I had any other concerns for him. A very nice man and a credit to your Company","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURnLTR6QnpRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDg-4zBzQE%7C%7C?hl=en","owner_reply":{"text":"Your positive feedback is greatly appreciated! Thank you for sharing your experience with Corey from Fenwick Home Services.","date":"2025-02-28"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURnbWEyS19nRRAB","author":"Beth Pospyhalla","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUB8Uje31A69M1EtMyTwzJIvNYz-CF2VQnU7oKn9JIZPKHqnVDWwg=s120-c-rp-mo-br100","rating":5,"date":"2025-02-25","text":"Dillon and Shawn did a great job! Super friendly, professional and efficient. Dillon had sone great tips for our new faucets/sink and gas cooktop. We are glad we chose Fenwick. He is a great asset to the Fenwick team!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURnbWEyS19nRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDgma2K_gE%7C%7C?hl=en","owner_reply":{"text":"Your positive experience with Dillon and Shawn is greatly appreciated! Thank you for choosing Fenwick Home Services.","date":"2025-02-26"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURnOGZURDh3RRAB","author":"Marisa Vanaria","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL3hqNdZgEVKUzx6ty0fCnwj7S6KL2rftsGsC8nt-K6NOFUqA=s120-c-rp-mo-br100","rating":5,"date":"2025-02-25","text":"They showed up on time, assessed the situation and then got right to work. They were very thorough, neat and knowledgeable. Matt & Sean did a great job! Would definitely recommend.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURnOGZURDh3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDg8fTD8wE%7C%7C?hl=en","owner_reply":{"text":"Your positive feedback is greatly appreciated. Thank you for recognizing Matt & Sean's hard work.","date":"2025-02-25"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURnc1pLZkpBEAE","author":"Adele Lawless","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIXUAI6Hdd9ZUBnJmsLk_YHWufi_vz0XMEw9AbMeO3CXUPTRw=s120-c-rp-mo-ba4-br100","rating":1,"date":"2025-02-25","text":"Called and asked for a quote on phone, was refused, and said someone had to come out  Forced to pay $89 to have someone quote me over $1000 to install a dishwasher $551 (in case you need a quote) - and that was \"discounted for me\" down from $750, replace a bathtub overflow plate -over $300 (in case you need that quote) and snake a drain over $250 (in case you need that quote), which the stopper was pulled and was left out and not replaced. I paid the ransom fee and sent them away.\nHandyman is coming to do dishwasher tomorrow for $300. I snaked my own drain with one of those $10 spikey zips from.Home Depot 5 minutes after he left, and another plumber is doing the overflow plate for half of what was quoted for that repair tomorrow as well.\nWhat a shame. Longtime customer. Won't return. It cost me $89 to learn that this company went from being my go-to over the years, to crooks.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURnc1pLZkpBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDgsZKfJA%7C%7C?hl=en","owner_reply":{"text":"We appreciate this feedback. Our goal is to achieve 100% customer satisfaction. We are sorry about any inconvenience this may have caused and to ensure satisfaction, a manager will contact you to further discuss.","date":"2025-02-25"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURBbFl5X1N3EAE","author":"Chris Kennison","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV3P6W8eP2GaST-JqtiGPGyP7frpFFgfprxHoXYQsUnknZWQ2M=s120-c-rp-mo-br100","rating":5,"date":"2025-02-24","text":"William from Fenwick  come out and serviced my AC. He was very professional and knowledgeable. He explained everything and there was no pressure for additional work. I would recommend him and Fenwick to anyone they did an excellent job.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURBbFl5X1N3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDAlYy_Sw%7C%7C?hl=en","owner_reply":{"text":"Your positive feedback is greatly appreciated. Thank you for sharing your experience with William from Fenwick Home Services.","date":"2025-02-11"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUMybS1LNWpRRRAB","author":"Beth Miller","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUXxgw8GY2zl6xkBi0K-cUpuG56CbIegt8OQA039MmiI1w1doj9=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-02-22","text":"This is our second time using Fenwick, this time to replace bathroom faucets, shower heads, shut off valves, etc. All was completed perfectly. Craig and Tim were both professional, knowledgeable, listened to our concerns and answered all questions. We will definitely continue to call Fenwick for plumbing and will be adding AC service also. Highly recommend!\n\nWe called for a review of our plumbing as well as water heater replacement. Tim was extremely professional and knowledgeable. Work was performed same day. He explained everything as he went, made suggestions and answered all questions. We will definitely call Fenwick for the remainder of our upgrades and request Tim. Very fair pricing. We highly recommend!\n\nMost recently we had our HVAC tune up completed. Build it a great job, was very informative, and very helpful with questions regarding our thermostat. As always, we are completely happy with the service provided.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMybS1LNWpRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIC2m-K5jQE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words and for choosing Fenwick Home Services for your plumbing and HVAC needs. We're delighted to hear about your positive experiences with our team. If you have any further questions or need assistance, please don't hesitate to reach out.","date":"2025-02-24"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURnd0lhQWhnRRAB","author":"Daniel Hicks","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKNwMgDuD1oXl1TqwYac5OipeI5u5jENQQ0sF_wjqXtNjChhA=s120-c-rp-mo-br100","rating":5,"date":"2025-02-21","text":"All persons involved with the installation did a fantastic job. Use of ac & thermostat were explained in detail. Your representative, Holly was awesome, explaining all the features & described the ac in detail. They all are definitely “keepers”. Very professional! Everything was cleaned up after installation! Definitely would recommend this company!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURnd0lhQWhnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDgwIaAhgE%7C%7C?hl=en","owner_reply":{"text":"We're utterly delighted to hear about your fantastic experience with our installation team and representative, Holly. Thank you for recommending Fenwick Home Services!","date":"2025-02-24"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNnMzRienl3RRAB","author":"Cynthia Gregory","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKynxhPx_JzqvPYIM7wNjtYZNnRw5CLsTO_WgbhM-EU5BbRbWk=s120-c-rp-mo-br100","rating":5,"date":"2025-02-21","text":"Ben and Zack and team did a super job re-piping my house. They worked fast and efficiently and left the job site clean each night before leaving. They were really nice and my little dogs loved them too!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNnMzRienl3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCg34bzywE%7C%7C?hl=en","owner_reply":{"text":"Thank you immensely for your positive feedback, Cynthia Gregory! We're thrilled to hear that Ben, Zack, and the team provided excellent service while re-piping your house. Your satisfaction is our priority.","date":"2025-02-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURiaU8zN0NBEAE","author":"Ralph Stockmayer","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKzz0Jn0ooKObdVHAP-cfI581Om_RQKr-AkUXwybgcmZyC8pQ=s120-c-rp-mo-br100","rating":5,"date":"2025-02-21","text":"Steve Hancock and his assistant. Showed up on time and immediately got to work. They correctly identified the damaged 1/2\" pvc pipe and the impacted 2x4 base frame. They proceeded to replace it. They waited for the glue/resin to dry and patched up the excavation with mastic. The water supply was turned back on and they checked for any leaks...there were none.They cleaned up the area and we had a final review before they left. Thank you","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURiaU8zN0NBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDbiO37CA%7C%7C?hl=en","owner_reply":{"text":"We're ecstatic to hear about your positive experience with Steve Hancock and his assistant at Fenwick Home Services. Thank you for sharing your feedback!","date":"2024-08-01"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURmcXNleWxnRRAB","author":"Donna Magel","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI6LGYn7QTrQG4zmOvIm47rgdNJMZ5HJFPh5NRYxBeycD1l=s120-c-rp-mo-br100","rating":5,"date":"2025-02-20","text":"This company is great!  Excellent technicians and prompt service.  This is the second time I've used them.  This time was to replace my garbage disposal.  Andrew went above and beyond making sure there were no leaks after completing the job and even registered my new disposal for me.  I am so embarrassed I forgot to tip him.  He definitely deserved one!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURmcXNleWxnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDfqseylgE%7C%7C?hl=en","owner_reply":{"text":"We're excited to hear about your positive experience with our technician, Andrew. Thank you for sharing your feedback, Donna!","date":"2025-01-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNnbnZPNXV3RRAB","author":"Linda Ingram","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUMnKRll4qKHwKaUHk_iMgsvv_qFRDGPd6dobWTBRLeUzIKiOqY=s120-c-rp-mo-br100","rating":5,"date":"2025-02-17","text":"Frank Lamia was our technician and was knowledgeable and friendly not to mention courteous as he kept his shoes off inside the condo. He also checked the faucet after turning the water back on to ensure the leak was fixed. Highly recommend.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNnbnZPNXV3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCgnvO5uwE%7C%7C?hl=en","owner_reply":{"text":"We are honored to have provided you with excellent service. Thank you for your recommendation!","date":"2025-02-17"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNnMXBQX2p3RRAB","author":"charles Campbell","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX2Sgeyfp0BB2OEW3yH4qvzbojVFgGihrefxKd3g4UpvgBhQAQ=s120-c-rp-mo-br100","rating":5,"date":"2025-02-17","text":"Dayngel Fernandez was fantastic and the work was completely quickly. He was very thorough and could have not asked for better service considering the weather was very wet and windy.\nWe use Fenwick regularly and always will recommend them for future work.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNnMXBQX2p3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCg1pP_jwE%7C%7C?hl=en","owner_reply":{"text":"Thank you immensely for sharing your positive experience with Dayngel Fernandez at Fenwick Home Services. We appreciate your loyalty and recommendation for future work.","date":"2025-02-17"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNnaXNfNGFREAE","author":"Sandip Sharma","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ4OBKDurWPBZJbBjNwxv8MD9viFXZRdCdsWboHn9CZ78MAiiE=s120-c-rp-mo-br100","rating":5,"date":"2025-02-15","text":"Andrew the technician did excellent job. He installed bidets and toilet seats.\n\nHe made sure there is no leakage of water after installation.He is highly professional.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNnaXNfNGFREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCgis_4aQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNnOE9IRHp3RRAB","author":"ML GG","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLFWqmrA8-vSAeXTNdONwQUTeR-RmrQmdQxmUUebaAa3asp7Q=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-02-13","text":"Jesse was on time, professional, and immediately was able to determine the issue.  Jesse fixed my issue to my satisfaction and went above and beyond to make sure I was satisfied.  Will recommend this company and Jesse.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNnOE9IRHp3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCg8OHDzwE%7C%7C?hl=en","owner_reply":{"text":"Thank you immensely for your kind words. We deeply cherish your recommendation and are thrilled Jesse could assist you efficiently.","date":"2025-02-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURBcTlDYzlBRRAB","author":"Jackie L","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKPt0ydX9BaaSSH9gQAn0eo8kCZdMo2uL8t8JocDIQbbDg0GA=s120-c-rp-mo-br100","rating":5,"date":"2025-02-11","text":"Tim A. W/ the Jax Branch came out and cleared stubborn clogs from old vents/ drains that would have been much more costly if he had not been persistent enough to try alternatives. Tim is very knowledgeable with many years experience and knew the best way to handle each situation. The price was very reasonable and i will call Fenwick again when the time comes. Thank you Tim and Fenwick!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURBcTlDYzlBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDAq9Cc9AE%7C%7C?hl=en","owner_reply":{"text":"We're excited to hear that Tim provided excellent service and resolved the clogs efficiently. Thank you for sharing your experience with Fenwick Home Services!","date":"2025-02-12"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURBeS12bUpBEAE","author":"Jayne Daube","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKGoZ7hqTA1xMKmE2-yjevW2nXCscCbmQk72Nw7ppPVEt4PsQ=s120-c-rp-mo-br100","rating":5,"date":"2025-02-11","text":"Patrick was so thorough in trying to figure out our issue.  He took the time to explain everything he was doing as well as the reasons for the work.  He was prompt and wonderful to work with!  Highly recommend Fenwick Plumbing.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURBeS12bUpBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDAy-vmJA%7C%7C?hl=en","owner_reply":{"text":"We're excited to hear about your positive experience with Patrick at Fenwick Plumbing. Thank you for sharing!","date":"2025-02-12"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURBazRpSnVRRRAB","author":"Criss Vanderburg","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXZobc7LXzSWVGZd_Fxiz2WDlmKfXuC4noHWaWChSe2HwjlB6I4=s120-c-rp-mo-br100","rating":5,"date":"2025-02-11","text":"Patrick Lowe was the technician that came out to address my issue and he did an excellent job. He arrived within an hour, was extremely knowledgeable and friendly, and quickly resolved the issue. I would highly recommend Fenwick, and Patrick specifically, based on my experience.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURBazRpSnVRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDAk4iJuQE%7C%7C?hl=en","owner_reply":{"text":"We are elated to hear about your positive experience with Patrick Lowe at Fenwick Home Services. Thank you for your review.","date":"2025-02-12"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURBdGVmN3NBRRAB","author":"Robert Mercer","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXyV4J-pugwdu6gUHI4evg6CE9Tnq2NC4YenELP0DItE29K6KM=s120-c-rp-mo-br100","rating":5,"date":"2025-02-10","text":"Ben arrived as scheduled and immediately completed the estimate.  He began work promptly.  The technician was friendly and answered all my questions. His work was excellent and he cleaned the area before leaving.  I would recommend Fenwick Plumbing and this technician if you are looking for prompt service and quality workmanship.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURBdGVmN3NBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDAtef7sAE%7C%7C?hl=en","owner_reply":{"text":"Thank you immensely for your positive feedback, Robert! We're glad to hear that Ben provided excellent service and answered all your questions.","date":"2025-02-11"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURBMWNPS1NnEAE","author":"Sylvester Ivey","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWHPgCjUviQKlg7bJpEbafqV5q_QMZwks0KwJu_XH1IzQHZV67BCg=s120-c-rp-mo-br100","rating":5,"date":"2025-02-10","text":"Today I had one of the most professional and patient service technician from Fenwick. William was very polite and courteous and he demonstrated extreme patience as he installed (2) thermostats for my existing units. One of the thermostats that I provided was damaged and William took the time to drive and get another one. I know the time that was taken from his day is very valuable, but he made me feel like my installations were more valuable. That’s the kind of service that I seek especially when it comes to my HVAC units. Great Job William! You have gained a repeat customer with Fenwick.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURBMWNPS1NnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDA1cOKSg%7C%7C?hl=en","owner_reply":{"text":"We greatly appreciate your positive feedback and are thrilled to hear about your experience with William at Fenwick Home Services. Thank you for choosing us for your HVAC needs.","date":"2025-02-11"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURBOGZYdlFnEAE","author":"Denise DeLeo","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJNc_EdY41-WDj87dRPytdUUQpgkZisJDDg2LFU6guZzlx8vQ=s120-c-rp-mo-br100","rating":4,"date":"2025-02-09","text":"The technician was prompt and did a great job.\nThere is only one thing I wish he (and we had the hot water heater replaced the day before) both men did a great job.  The only negative is on the clean out of both units,  but did not clean up the debris.  I just had new mulch laid and it would have been great for the guys to bring along a mat or something to collect the debris from what they are doing.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURBOGZYdlFnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDA8fXvQg%7C%7C?hl=en","owner_reply":{"text":"We appreciate this feedback. Our goal is to achieve 100% customer satisfaction. We are sorry about any inconvenience this may have caused and to ensure satisfaction, a manager will contact you to further discuss.","date":"2025-02-12"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURBb3VfTDZnRRAB","author":"Chris Hurst","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKtM0hxxcZplBCnkVsf0bnpEVvYKNRKchVSkgH0dTyUo8oTpg=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-02-07","text":"Great experience with clogged plumbing and HVAC annual tune up. Was able to come out same day for plumbing issue with reasonable rates and the associates that came was extremely friendly and competent. Would highly recommend.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURBb3VfTDZnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDAou_L6gE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback, Chris! We are glad to hear about your great experience with our plumbing and HVAC services.","date":"2025-02-07"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURBZ3FmV293RRAB","author":"David B","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ6Xo4WVnxyvrqUhi2dT17-qPNrGGAGW4xw8nCDJWdyGeQd-g=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-02-07","text":"Daniel was perfect. Very professional and personable.Did a jam up job of replacing my toilet and additional work. Cleaned  up like he was never here. One of the best experiences I’ve had with a service company….Would highly recommend. Thank you Fenwick…","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURBZ3FmV293RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDAgqfWowE%7C%7C?hl=en","owner_reply":{"text":"We are elated to hear about your positive experience with Daniel at Fenwick Home Services. Thank you for recommending us!","date":"2025-02-07"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURBdklXRWZBEAE","author":"CHARLES SMALL","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLUS_vP422TUJfKHXPo0vabxd7nOUafk2Wa28Ju5E_oHuRRXw=s120-c-rp-mo-br100","rating":5,"date":"2025-02-07","text":"Had an issue on a Sunday morning and they were quick to send someone out. The technician (Tim Allala) was very professional and courteous. Had a secondary problem late Thursday night the same week and they sent the  same tech first thing in the morning. He quickly identified and resolved the issue. Fenwick covered the charge for having to come out a second time without me asking. Fenwick has a new customer for life. Thank you!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURBdklXRWZBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDAvIWEfA%7C%7C?hl=en","owner_reply":{"text":"We're utterly delighted to hear about your positive experience with our technician, Tim Allala. Thank you for your wonderful feedback!","date":"2025-02-07"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTURBNk5mQmFBEAE","author":"Art By Leigh Murphy","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWQxtIo6z9MbFe5bvvFuZdPWoPZn09rWOuEnfJgNrRRFc1LsFU=s120-c-rp-mo-br100","rating":5,"date":"2025-02-06","text":"Khan and John were outstanding. They are courteous, conscientious, and went they extra mile to re-pipe my whole house. Also, they both are amazingly calm and good around livestock. You might say they speak fluent chicken.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURBNk5mQmFBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMDA6NfBaA%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your positive experience with Khan and John. Thank you for sharing your feedback with us.","date":"2025-02-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNBdi16VEpBEAE","author":"vicki newsome","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUH4dQp0T6LZIvmVX79Q3o_WOyWy75KzW6jHmbcAGc_lKysRxeH=s120-c-rp-mo-br100","rating":5,"date":"2025-02-05","text":"Tech explained different solutions to my problem of a clogged drain, then gave me the total price options. The solution to the problem was too expensive to be able to complete right now. He tried the less expensive route, but that didn’t work, so I paid for the service call and his time, which was fine. I really appreciate him being up front with cost, etc.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNBdi16VEpBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCAv-zTJA%7C%7C?hl=en","owner_reply":{"text":"We're honored to have been able to assist you with your clogged drain issue. Thank you for your feedback.","date":"2025-02-05"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNBX2J5R2tnRRAB","author":"Harry Smith","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIFYBitO3Zpa_GD8038HdksiaxnW-40YVJtrB7tK3Z8U96HGQ=s120-c-rp-mo-br100","rating":5,"date":"2025-02-03","text":"I had a problem caused by ineptitude in trying to do my own plumbing. I called Fenwick on Sunday late afternoon and asked for help. They sent Raphael out that evening to rescue me. He solved my problem very quickly and helped me understand better how my system worked. While he was here he also installed a kitchen faucet for us. He installed it in one tenth of the time it would have taken me to do so. He was terrific-if we have any other plumbing problems I will call Fenwick and ask for Raphael.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNBX2J5R2tnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCA_byGkgE%7C%7C?hl=en","owner_reply":{"text":"We're overjoyed to hear about your positive experience with Raphael from Fenwick Home Services. Thank you for sharing your feedback!","date":"2025-02-03"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNBMWNqZ1BnEAE","author":"Mike Smith","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJd6mEeQijLhh4JDtbmkBfNqGbeV10yRsDUl4ZetQf3dtKW4w=s120-c-rp-mo-br100","rating":5,"date":"2025-02-02","text":"Fadi did a great job. He was professional, cleaned up after himself, and double-checked his work. He took his time and made sure everything was perfect. I have used Fenwick before and will continue to use Fenwick.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNBMWNqZ1BnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCA1cjgPg%7C%7C?hl=en","owner_reply":{"text":"We're overjoyed to hear about your positive experience with Fadi at Fenwick Home Services. Thank you for sharing your feedback!","date":"2025-02-04"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNBa1lic053EAE","author":"jessica chandras","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXMoURkEIn7n1LrqSgYsARHUL_8fJ-F_LAW_IitdpvhjqTuHvN_SA=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-02-01","text":"Ron came out to help us with a low water pressure issue. He was excellent in diagnosing the issue and then testing it, and finding out we had a second issue! He fixed that one too! Ron was super quick and professional and we really appreciated how he explained everything to us. Now we understand the water system so much better in our house.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNBa1lic053EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCAkYbsNw%7C%7C?hl=en","owner_reply":{"text":"We greatly appreciate your detailed feedback on Ron's service. Thank you for sharing your experience with us.","date":"2025-02-03"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNBNFpDUDN3RRAB","author":"Albert Ganzemuller","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIlvAr88HAHhIvP9JsPzbMEo4QPdGU3qSo6B7k2qeIt34PZFg=s120-c-rp-mo-ba2-br100","rating":1,"date":"2025-02-01","text":"We were taken advantage of from a Jacksonville company when we needed help. DO NOT use this company for any plumbing, cooling or heating needs even if it’s an emergency. Please read the following:\nWe called FENWICK for assistance with our HVAC. During a recent cold snap our HVAC system froze and required immediate attention. A technician arrived and said he couldn’t work on the system until it was defrosted. If it wasn’t frosted that night, he wasn’t sure when he or any other associate could return. He said it would cost $188.00 to defrost the system. For over an hour the associate and I, in freezing temperatures, late in the evening, using hot water from our bathroom tub and our buckets, defrosted the unit. He diagnosed the problem and said we needed a Heat Pump Defroster Sensor. (part number: HH18HA279). The part had to be ordered and would take 5 to 7 days and the part would cost $441.00. Installation could take another 5 to 7 days. FENWICK charged us $89.00 for the service visit and $188.00 to defrost the unit. The part was installed about a week later. While waiting for the part I went to their web site and found that 3 coupons were available but were not offered. We asked the technician why he didn’t offer the coupons to which he replied “that’s up to you”. I took a photo of the part number and found that the part was sold by FACTORY AUTHORIZED PARTS. I found the part on-line for $31.00 and that it was available from Amazon and could be delivered free the next day. The final cost was $490.00 for the installation of a $31.00 part. After questioning the cost, FENWICK offered to waive the $89.00 service fee and offered to honor the coupons we found on-line from their web site. Our final cost was $530.00 ($342.00 plus $188.00) for the service call.\nCaveat Emptor!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNBNFpDUDN3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCA4ZCP3wE%7C%7C?hl=en","owner_reply":{"text":"We value your feedback and appreciate you bringing this to our attention. Our commitment is to deliver exceptional customer experiences, and we regret any inconvenience this may have caused. To further understand your concerns and ensure your satisfaction, a manager will be reaching out to you shortly.","date":"2025-02-04"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNBb2U3cFN3EAE","author":"Cathy B","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJzAtpkPKwCF416LbKiPF2BkIZalXBmk6NccwX0hBI6McEzQA=s120-c-rp-mo-br100","rating":5,"date":"2025-02-01","text":"Christopher did a great job! He was on time and very professional. Was able to fix our plumbing issue properly and quickly.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNBb2U3cFN3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCAoe7pSw%7C%7C?hl=en","owner_reply":{"text":"Your feedback is incredibly valuable. Christopher did a great job fixing your plumbing issue. Thank you for sharing your experience with us.","date":"2025-02-03"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNBanFYRThnRRAB","author":"Cindy Cahoon","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKAvim4oBKS1C0nK-aMdDvTazzn4ZTiOFqIxqlhpcXWJgdBtA=s120-c-rp-mo-br100","rating":5,"date":"2025-01-31","text":"Love Fenwick! Christopher Anderson was prompt, polite and respectful of us and our property. He listened carefully to our problem and quickly went to work. He was very professional and knowledgeable. He explained what he was doing and showed us pictures of what he found.He fixed our plumbing problem in a matter of minutes. I highly recommend Christopher and will request him the next time we have a plumbing problem!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNBanFYRThnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCAjqXE8gE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your positive feedback, Cindy! We're glad Christopher was able to assist you promptly and professionally.","date":"2025-02-03"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTUNBc3V5X3JnRRAB","author":"Dr. Zack Stalnaker","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUaFt5yYo3Djy233AJLjYpsJX-K6AaxY1aABChMkqnkdCDkWZQT=s120-c-rp-mo-br100","rating":5,"date":"2025-01-30","text":"Aaron and Max did an excellent job! They were kind, timely, and very professional. I’m really glad to have added the HVAC service after the excellent plumbing job (water heater) performed by Michael Bowen. Fenwick really does offer the best services and technicians from AC to Plumbing! Highly recommend!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNBc3V5X3JnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCAsuy_rgE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our team at Fenwick Home Services.","date":"2025-01-31"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNBOHFud1NnEAE","author":"Michael Carter","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXBFs1cwWzHDhHsY6MbKEX71rQrXx5psipiUdXec01GNYJfhXpj=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-01-30","text":"During the coldest temps we've seen in years my HVAC Condenser froze and stopped working. I contacted Fenwick and they replaced the failed Condenser Coil Temp Sensor but there were additional problems keeping my unit from not heating.  The Service Manager Jesse worked with the manufacturer to obtain a new Honeywell Truezone Zone Control Board under warranty and Adam worked diligently to install the new parts and troubleshoot a multitude of issues and even effected a workaround to get my Aux Heating to turn on when being called by the Thermostats. Fenwick made every effort to get my system repaired at a time when they were overloaded with heating service calls and I very much appreciate their efforts. I have worked with Jesse and Adam in the past and strongly recommend them to everyone as they also treat customers very fairly with labor costs.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNBOHFud1NnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCA8qnwSg%7C%7C?hl=en","owner_reply":{"text":"We're thrilled to hear about your positive experience with our team at Fenwick Home Services. Thank you for sharing your feedback!","date":"2025-01-31"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNBdEpuWFJnEAE","author":"Shelley Vignola","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVqCoKAQhBe1PVKVE7hz7LPJEDWaDWix_Y7LOFR0exjkLMMR4dD=s120-c-rp-mo-br100","rating":5,"date":"2025-01-29","text":"Our technician was polite, professional,  and very knowledgeable about what he needed to do. Wonderful job!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNBdEpuWFJnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCAtJnXRg%7C%7C?hl=en","owner_reply":{"text":"We deeply cherish your kind words and are thrilled to hear about your positive experience with our technician. Thank you for choosing Fenwick Home Services!","date":"2025-01-30"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNBMU5IUlJ3EAE","author":"Rob Schleiter","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWpi4HTm-tcV3nC4U6EFiKS2jsMZag_MExBT3rWOmiNExoArXGH=s120-c-rp-mo-br100","rating":5,"date":"2025-01-29","text":"We called to report a leak appearing in the garage, opposite the wall where our refrigerator stood inside.  Fenwick was there within a couple hours and technician Kahn quickly diagnosed the problem as the fitting and hose leading to the fridge. He replaced the needed parts and wiped up the small amount water that had leaked.  Professional courteous and friendly.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNBMU5IUlJ3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCA1NHRRw%7C%7C?hl=en","owner_reply":{"text":"Your positive experience with Fenwick Home Services is greatly appreciated. Thank you for sharing your feedback!","date":"2025-01-30"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNBMUtTdmR3EAE","author":"James Aymil","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKfnMocWo9GgGHUtwBITueyf5pbAIIINIz5P9P2fu9g0et4VQ=s120-c-rp-mo-br100","rating":5,"date":"2025-01-29","text":"Ron came to my house.  He changed out shower heads for me. He worked quickly and listened to my concerns. Very fairly priced. No complaints. Highly recommend Fenwick.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNBMUtTdmR3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCA1KSvdw%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind feedback, James Aymil. We are glad to hear that Ron provided excellent service changing out your shower heads. Your recommendation means a lot to us.","date":"2025-01-30"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNBbEp5c0ZnEAE","author":"Marilyn Geyer","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJAnDikUOLZOwcsGt4HkJBuA3L0PWUa6sMIz7nS9P41LZVxUw=s120-c-rp-mo-br100","rating":5,"date":"2025-01-29","text":"Our technician William Napier in Jacksonville, FL  did a good job. He was very friendly and answered all of my questions. He seemed to know exactly what to do and said I would get my estimate for the work in a day or so.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNBbEp5c0ZnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgMCAlJysFg%7C%7C?hl=en","owner_reply":{"text":"We're overjoyed to hear about your positive experience with our technician William Napier in Jacksonville, FL. Thank you for sharing your feedback!","date":"2025-01-30"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURfXzRyR1hREAE","author":"Jamie Flanagan","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLqo2mhHUzA8yVgXPBMKfiFwht_bJK20RN-RkrVfaERkv5lFg=s120-c-rp-mo-br100","rating":5,"date":"2025-01-28","text":"Everyone that works at Fenwick was kind, understanding and professional at all times. Their work was flawless and I am so happy I went with them. Zach is knowledgeable and made sure all my questions were answered. Thank you for everything!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURfXzRyR1hREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID__4rGXQ%7C%7C?hl=en","owner_reply":{"text":"We genuinely admire your kind words and are thrilled to hear about your positive experience with Fenwick Home Services. Thank you for choosing us!","date":"2025-01-28"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURfbl9tajlnRRAB","author":"Mark Tanzler","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUJloTPqQ-MREpmeK7Z_xn3i2Y5pDByyJ8-SEJlfSYPWH4Rzuk=s120-c-rp-mo-br100","rating":5,"date":"2025-01-28","text":"This service - replacement of a 20 yr old water heater at a rental property - was easily scheduled and coordinated with FENWICK “HQ” without delay.  Easy and complete communication with all….resulting in James with FENWICK Plumbing being tasked with the mission!  He was magnificent!! Prompt, thorough and ABSOLUTELY PROFESSIONAL in all regards. I had used FENWICK before at my personal residence and will again without hesitation.  HIGHLY RECOMMENDED!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURfbl9tajlnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID_n_mj9gE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your positive experience with our service! Thank you for sharing your feedback.","date":"2025-01-28"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURfMTkzUlNnEAE","author":"June Crawford","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLCDwZfLxQmkw3iKaKc1SWxcXSH4KRn2umBRyOND9UYjXWDwA=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-01-28","text":"Our water heater started leaking. On Sunday and they came out Monday to fix. It what an amazing experience Steve Hancock is phenomenal? He so knows his job and what he is doing.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURfMTkzUlNnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID_193RSg%7C%7C?hl=en","owner_reply":{"text":"We are thrilled to hear about your amazing experience with Steve Hancock fixing your water heater. Thank you for sharing your feedback!","date":"2025-01-29"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURfMS1iMHF3RRAB","author":"k w","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXETO7dIKrppEikZTrBXx2RjXejHHDzXGpRCkY981MBaLnWVf03=s120-c-rp-mo-ba4-br100","rating":5,"date":"2025-01-27","text":"My technician Ben far exceeded my expectations. Courteous, took time to educate me and answer all my questions. I didn't even  have to ask to add the coupon savings. I am now part of the Fenwick family leaving R##R## behind. Thank you for helping during my emergency pipe bust after removing my washing machine.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURfMS1iMHF3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID_1-b0qwE%7C%7C?hl=en","owner_reply":{"text":"Your positive experience with Ben is greatly appreciated. We are honored to have you as part of the Fenwick family. Thank you for sharing your feedback.","date":"2025-01-28"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURfbDZTM1pBEAE","author":"Heather LaRowe","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKakHyAOoaqfe-AUkeEC7uop3VVCn3V4uwdxHoH9C6k_Y_pCQ=s120-c-rp-mo-br100","rating":5,"date":"2025-01-27","text":"Communication on the day of our appt was superb. We knew exactly when to expect them and who to expect. Service was fantastic. Patrick was excellent to work with--friendly, professional, knowledgeable, and efficient. We are very happy we chose Fenwick!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURfbDZTM1pBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID_l6S3ZA%7C%7C?hl=en","owner_reply":{"text":"We're delighted to hear about your positive experience with Fenwick Home Services! Patrick truly values your feedback.","date":"2025-01-28"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURfcDV1YTh3RRAB","author":"MK Bro","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVV5TeoE8QSVBRE87XnoKJDqX--UAIhzUvd1NUZ7al0kCybFPY=s120-c-rp-mo-br100","rating":5,"date":"2025-01-27","text":"We had a fantastic experience with Ron Ayers / Fenwick Plumbing! From arriving promptly (it was an after hours emergency), Ron worked efficiently and left the work space very clean. He was friendly and took the time to explain the issue and our options in a way that we easily understood. His expertise and professionalism gave me complete confidence in his work. Highly Recommend!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURfcDV1YTh3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID_p5ua8wE%7C%7C?hl=en","owner_reply":{"text":"Thank you for recommending us.","date":"2025-01-28"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURfcDZXLXlnRRAB","author":"Proud American","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLPkqyJkEUwLLDO5haVMXfklMlDDMkioDdHrEXwnbtAxU1Thw=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-01-27","text":"I could not wait until I was sent this review. Justin who came out to my house is without a shadow of doubt #1!!!  Hands down, no argument. The best customer service, professional and reliable. He explained everything that was going on, showed me what went wrong and how to keep the water heater going for the next 15 years. Only down side and it had nothing to do with him was the price. You get what you paid for. Phenomenal experience, HIGHLY recommend this company to anyone who needs plumbing work. Very pleased with the outcome just basking in tears at the price.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURfcDZXLXlnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID_p6W-ygE%7C%7C?hl=en","owner_reply":{"text":"We're absolutely thrilled to hear about your phenomenal experience with Justin at Fenwick Home Services. Thank you for recommending us!","date":"2025-01-28"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURfeC1pdmNBEAE","author":"Paul Haftel","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXFoU2PQvSRN0f7CcRyDFVrdYNHsnYiz_YbuQARNdIT30pllabK=s120-c-rp-mo-ba3-br100","rating":3,"date":"2025-01-27","text":"We have used Fenwick twice. Both guys were very nice but mediocre at their job. The first time we had a toilet that would keeping running off and on, the flapper was problematic. A guy came out and replaced the flapper and showed me how to adjust it. He said I may need to adjust it because this may continue happening… nice fix.  The running water kept happening.  After our son flushed his iPods down the toilet I called Oakley Plumbing and he fixed the problems. The Fenwick plumber installed the flapper incorrectly. We were charged $150.\n\nAnother time we used Fenwick we had an extremely clogged sink. The Fenwick plumber came out to fix the issue and he didn’t have a plunger… these guys literally have a plunger on their logo and this dude didn’t have one. In his defense he bought one and let us have it and showed me what to do if it happened again. He is the reason I’m leaving 3 stars instead of one because he was cool. His plumbing knowledge was subpar based on questions I asked him about different issues.  Definitely not going to use Fenwick ever again. Call Oakley Plumbing. You may need to wait a little longer but they know their stuff.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURfeC1pdmNBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID_x-ivcA%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your concerns. We take your feedback seriously. Please feel free to reach out to us at (904) 490-7003 to discuss further.","date":"2025-01-27"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURfX2NfTjV3RRAB","author":"Vanessa Boyer","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIUc7dJOIFwWhd-fqZjE4H0yKRTObQgNJufe2whguQZMff05Q=s120-c-rp-mo-br100","rating":5,"date":"2025-01-26","text":"Raphael was super helpful and knowledgeable. He went above and beyond identifying and fixing the issue. Along the way he made sure I was aware of what was happening. We were blessed to have Raphael answer the call.  Would definitely recommend the service to others. Great job","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURfX2NfTjV3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID__c_N5wE%7C%7C?hl=en","owner_reply":{"text":"We are overjoyed to hear about your positive experience with Raphael at Fenwick Home Services. Thank you for recommending our service to others.","date":"2025-01-27"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURfaHBlci13RRAB","author":"Barry Bort","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJIEet6s09D5d6t4yxZTT9GMAv9XcpOHpK9yleH_fXNEMn58g=s120-c-rp-mo-br100","rating":5,"date":"2025-01-23","text":"Matt and Paul are very professional.  Stuck to problem until resolved.  Took off their footwear prior to entering the house on multiple occasions.  Were insistent on cleaning up all areas inside and out.   Did not waste time in any point in a 3 hour process.  I will only use Fenwick from now on for plumbing issues.\n\nSaved me at least $3,000 based on an alternate assessment of the problem.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURfaHBlci13RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID_hper-wE%7C%7C?hl=en","owner_reply":{"text":"We are glad to hear that Matt and Paul provided professional service and resolved the issue efficiently. Your review is appreciated.","date":"2025-01-24"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURfaHVMSWt3RRAB","author":"D. W. D","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU6shqwrpDN9qndmmkGtHxmGwnSCNossVJNovTW0Gs7WdTz5Lfe=s120-c-rp-mo-br100","rating":5,"date":"2025-01-23","text":"I had a shower valve failure, needed the valve rough in and piping replaced. Scheduling an appointment through the website was easy and quick, My technician\nJames showed up bright and early the next morning Professional work , Quality work ... Couldn't ask for anything more will definitely be calling James with Fenwick plumbing to replace a water heater in the upcoming weeks.  Thanks guys!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURfaHVMSWt3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID_huLIkwE%7C%7C?hl=en","owner_reply":{"text":"Thanks for sharing your experience with us! We are glad to hear that James provided professional and quality work. Looking forward to assisting you with your water heater replacement soon.","date":"2025-01-24"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURfZ29EMzZnRRAB","author":"Brian Motsett","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJzEVCi4dHHbnb9iWCqpHHhx2zUGYk05r-uht2wa2Osk_zdOA=s120-c-rp-mo-ba2-br100","rating":1,"date":"2025-01-22","text":"Crooks… first off did a gas line extension which had a leak. On 3 occasions they could not find the leak and my wife bought a simple sniffer and found it… when they finally sent someone with the right tools and experience he quickly was able to fix it. That could’ve been disastrous.\n\nCalled them for a quote to replace about 20 feet of drain pipe. They quoted $12,000 for what was a $2000 job with everybody else","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURfZ29EMzZnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID_goD36gE%7C%7C?hl=en","owner_reply":{"text":"We are sorry to hear about your experience and we genuinely want to resolve this matter. Can you please provide the job number for the service performed so we can have a Customer Relations Manager reach out to you?","date":"2025-01-23"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURfaE9QV0JnEAE","author":"LAD Dixon","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUhLtDbXPwjyGMy7FDsxSZZTMPfPkc1DVLGkiJartpGmr162Dsu=s120-c-rp-mo-br100","rating":5,"date":"2025-01-21","text":"I have used Fenwick Plumbing on more than one occasion. I am always impressed with the courteous and professional approach each service technician demonstrates when delivering service. I have always felt the price point based on the work prescribed is reasonable, as well.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURfaE9QV0JnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID_hOPWBg%7C%7C?hl=en","owner_reply":{"text":"We are thrilled to hear about your positive experiences with Fenwick Home Services. Thank you for sharing your feedback with us!","date":"2025-01-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURfaElEbjJBRRAB","author":"Evan Ruffino","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJw7vLOCPZ3WVINhZ8d8AeZIL9ea1qpzMXdx4hQ91hWTSWMmA=s120-c-rp-mo-br100","rating":5,"date":"2025-01-21","text":"Steve H. was a total pro. Did a great job of installing a new tank water heater. Professional, quick turnaround, all on a Sunday afternoon. We really appreciate the work he did. Thank you!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURfaElEbjJBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID_hIDn2AE%7C%7C?hl=en","owner_reply":{"text":"We're privileged to have served you, Evan Ruffino. Thank you for recognizing Steve H.'s professionalism and the great job he did installing your new tank water heater.","date":"2025-01-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURfOE8za3BnRRAB","author":"Jeremy Pope","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVrTmBk1vftbx3FQ2OR1R5EL7LO6-CCBHl8t6UGmqe5a0tBKfc=s120-c-rp-mo-br100","rating":5,"date":"2025-01-21","text":"Raphael S. did excellent work for us with an emergency pipe leak repair. He did so great we hired Fenwick again and requested Raphael S. to replace and install a new water heater. Top both service, expertise and professionalism. We couldn’t have asked for a better experience.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURfOE8za3BnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID_8O3kpgE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback on Raphael S.'s excellent work and professionalism. We appreciate your positive experience with Fenwick Home Services.","date":"2025-01-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURfa0x2akhREAE","author":"Addie Chisholm","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJrnDJYk9eqeLfhSOeSwyjRWXmWIHAT7uhQ_fRdRoOtnXYmMA=s120-c-rp-mo-br100","rating":5,"date":"2025-01-20","text":"Khan was very courteous , respectful and efficient .He explained step by step what was needed. I needed him to replace my garage disposal and fix leaks into two bathrooms. If I have any issues in the future , I will ask for Khan.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURfa0x2akhREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID_kLvjHQ%7C%7C?hl=en","owner_reply":{"text":"Your feedback is incredibly valuable. We are thrilled to hear about your positive experience with Khan. Thank you for sharing!","date":"2025-01-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNfdC1TYXVRRRAB","author":"William Yankee","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJcQ9P9IR8fib-yLgG32vGbsLwEvq620RjHZSKIGAbd2BjA_Q=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-01-19","text":"Most amazing emergency response by Fenwick Home Services. Our hot water heater sprung a major leak just before we arrived home at 4:30 Saturday night. Fenwick had a truck at our home in Nocatee at 5:30 and we had hot water at 8:30 that night! Our technician contacted me as soon as he was dispatched and we knew help was on the way. He was extremely professional, diagnosed the situation, made a couple of calls, explained what he was going to do and then did it! This was not dumb luck. It involved communication, teamwork (the warehouse man met our technician for the replacement and the dispatcher organized the initial response) and a determination to solve my problem. Thank you Team Fenwick!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNfdC1TYXVRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIC_t-SauQE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your amazing emergency response experience with Fenwick Home Services. Thank you for sharing your positive feedback!","date":"2025-01-20"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNfa2F2bFdnEAE","author":"Marilyn Parker","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLXso_Q8AJlcSzGVtby2sn76Cj-4yA9ZAOOYWTdvs-D_qE-xg=s120-c-rp-mo-br100","rating":5,"date":"2025-01-16","text":"Christopher was amazing! Arrived quickly! Professional, personal and extremely efficient! He’s an expert with plumbing emergencies. I am so glad I didn’t wait to call Fenwick Plumbing! So very pleased with the final results! Thank you!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNfa2F2bFdnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIC_kavlWg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNfZ2YyTmVREAE","author":"James Lomboy","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXgRMg6RH7R9goZvgksckEVaDpbvcgZXNqG_DBLztJ2qs_WVQ0N=s120-c-rp-mo-br100","rating":5,"date":"2025-01-16","text":"A huge shoutout to Frank and Kodie for their outstanding work and dedication during the re-piping process in my home. From start (scheduling appointments to even knowing the status/tracking of the technicians arriving via text/app) to finish, my experience was nothing short of excellent.\n\nFrank and Kodie were incredibly knowledgeable, taking the time to explain every step of the process, answer all my questions, and ensure I understood what was happening. They were professional, personable, efficient, and made me feel at ease the entire time.\n\nThanks Fenwick","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNfZ2YyTmVREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIC_gf2NeQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNfZ2RteHZBRRAB","author":"steve moran","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKh5jJ6n9jtyZia9km_I0CK-wdiK_U9uy9yXP10ZtdLE9ef8A=s120-c-rp-mo-br100","rating":5,"date":"2025-01-16","text":"My residential water heater went out after 22 years. I’m not a fan of cold showers. Reviewing businesses online, Fenwick Home Services was attractive for their 24-hour availability, reputation, and same-day service. They were responsive, professional, and informative, and my Tech, Jesse, was great to work with. I now have a brand new unit the same morning I called.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNfZ2RteHZBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIC_gdmxvAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNfeXJIeEl3EAE","author":"Winsome Gill","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLaS8Z5mSkqNToIKGB11-Sf6HEym7K8H6I_9t_VL0Y92I0C_A=s120-c-rp-mo-br100","rating":5,"date":"2025-01-15","text":"Matt Gray and Paul Golden with Fenwick Services are the best installers .. they were on time very knowledgeable and respectable , I could not have thank them enough for their service and their excellent work on installing my Gas water heater,  they went above and beyond to find me the correct water heater I wanted and explained everything to me in great detail and was very patient, my water heater was installed the same day and they work well together as a team, I am very satisfied with their work, these guys are the best! Thank you guys soooo much!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNfeXJIeEl3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIC_yrHxIw%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words! We are thrilled to hear about your positive experience with our installers, Matt Gray and Paul Golden.","date":"2025-01-16"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNfa3NhUFN3EAE","author":"Weps","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW8yeuEdGrfcdTWQbFlAh2bG3l9kuR_VHu-_oTbWHKCECRj7w5Z=s120-c-rp-mo-br100","rating":5,"date":"2025-01-14","text":"Outstanding service!!! and thank you for fitting us in as a late repair on short notice!   Jennifer in scheduling was outstanding, and the technician Ronald was 10/10 in customer service and repair.   Very transparent with cost and what the repair would entail.  Will recommend to any and all anytime they need plumbing repairs.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNfa3NhUFN3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIC_ksaPSw%7C%7C?hl=en","owner_reply":{"text":"We sincerely value your outstanding feedback! Thank you for choosing Fenwick Home Services for your plumbing repair needs.","date":"2025-01-14"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNfM0x1cnNnRRAB","author":"Bobby Back","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIKcpW_eatspKpXn5kWfslPHf57oq7WqduklbpQ2UdafEjvLQ=s120-c-rp-mo-br100","rating":5,"date":"2025-01-14","text":"Fast, professional service. Discovered a leaking water heater tank in the morning and had it replaced by late afternoon. Cody explained our options and executed the replacement in short order. Very knowledgeable and professional. Highly recommend!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNfM0x1cnNnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIC_3LursgE%7C%7C?hl=en","owner_reply":{"text":"We are absolutely thrilled to hear about your fast and professional service experience with us, Bobby! Thank you for recommending Fenwick Home Services.","date":"2025-01-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNfN0xtM3hnRRAB","author":"Keaira Day","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVRzzd0OZ38HbEGPkwdAwXoIc7oHyJfbwl7-I8-VJzxc0wMV9Jj=s120-c-rp-mo-br100","rating":5,"date":"2025-01-13","text":"Khan was amazing! Friendly! Courteous! And efficient! He arrived on time as scheduled and performed his duties. He gave great advice on maintenance and I’d highly recommend him for future services!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNfN0xtM3hnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIC_7Lm3xgE%7C%7C?hl=en","owner_reply":{"text":"We're thrilled to hear about your positive experience with Khan! Thank you for sharing your feedback.","date":"2025-01-14"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNfLUlMVFZnEAE","author":"Mary Frosio","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXqB3kTMHJMfHtnuVBBnkxjY8LcvrM2C39H6rxAAShWbw3kmdxt=s120-c-rp-mo-ba3-br100","rating":5,"date":"2025-01-12","text":"Upon my request, your technician, Patrick Lowe came to my house to do various gas and plumbing projects.  Once again Patrick provided excellence customer service.  He is best in class!  A gentlemen, professional, and expert technician with a pleasant demeanor.  Fenwick management, you have a star on your team.  I hope you recognize and reward him accordingly!  :)","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNfLUlMVFZnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIC_-ILTVg%7C%7C?hl=en","owner_reply":{"text":"We deeply cherish your kind words and are thrilled to hear about your positive experience with our technician, Patrick Lowe. Thank you for recognizing his excellent service!","date":"2025-01-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURmMTRxeGlBRRAB","author":"Vinson Usher","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK0aJy2c1Zo64zbAOTsMC4sZtP58WB8TVNa7jJTGUFS6wDUSw=s120-c-rp-mo-br100","rating":5,"date":"2025-01-10","text":"Steve was not only on time he was early. Steve cleaned as he went and was very personable. After Steve completed the job Steve carried away the old unit and put everything back where it belongs. I truly felt appreciated as a customer.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURmMTRxeGlBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDf14qxiAE%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to share your feedback.","date":"2025-01-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURmNTQzRTNBRRAB","author":"North Florida Baseball Academy Jacksonville, FL","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI6CkaNd-RVjFbvJQca6VtsRQo5moVQpLd2C3LYRfSG-xoyIw=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-01-10","text":"Wealth of information and experience.  Laid out every choice. I had 3 choices. No hard sell. Knowledge is power and I felt that I decided on the best choice within my budget. Yes... I would definitely tell a family member or friend to give them a call. Btw, the company has an AC division and same company installed my new AC unit... 5 stars as well.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURmNTQzRTNBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDf543E3AE%7C%7C?hl=en","owner_reply":{"text":"Thanks for sharing your experience with us! We are glad to hear that you found our services informative and helpful. Feel free to reach out if you have any more questions in the future.","date":"2025-01-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNMZ2F5M2pBRRAB","author":"Tom Jo","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK493YhMV1Mv4-KP7Z7e3-op7iROBklI3T-z3ZkhGJesJlQCw=s120-c-rp-mo-br100","rating":4,"date":"2025-01-09","text":"We had 2 plumbing issues - a leaking garbage disposal and a leaking faucet on a bathtub. I called Fenwick and they had Plumber out the same day. Tim was courteous and polite in addition to knowing the plumbing business. He replaced the faucet and the leaking garbage disposal and was finished by late afternoon. We’re happy with the repairs and the job done. Will use Fenwick again?","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNMZ2F5M2pBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICLgay3jAE%7C%7C?hl=en","owner_reply":{"text":"We really appreciate you taking the time!","date":"2024-06-19"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURmb19QRG5nRRAB","author":"Wade Bell","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUYjVx5QvO-JZaxJChjA7OQ0sZ0HHjJtFly8wpzYegcmYZ1Kc_N=s120-c-rp-mo-br100","rating":5,"date":"2025-01-09","text":"I would highly recommend Fenwick services! I called them in the morning to get a new tankless water heater and they had it installed by the end of the same day. It works great and I couldn’t be happier with the great service and professional attitude.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURmb19QRG5nRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDfo_PDngE%7C%7C?hl=en","owner_reply":{"text":"We are excited to hear that you are happy with our service! Thank you for sharing your experience with Fenwick Home Services.","date":"2025-01-10"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURmMWQ3TWN3EAE","author":"Mark Fontaine","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJf6AlGg3zDN45I-QRz3inhwyzrPY4cxxuk3iUH0oD6KtVLYA=s120-c-rp-mo-br100","rating":1,"date":"2025-01-08","text":"Four years I used Bill Fenwick Plumbing and was always satisfied. The company sold and everything has changed. The technician that perform the job started out by telling me it was gonna cost between $4000 and $5000. if I wasn’t savy enough to negotiate he would’ve charge me  $5000.   It was like I was buying a used car. We ended up settling  at $2500 and I still paid way too much. Adding insult to injury Fenwick tore the wall out to repair the plumbing and left it as is. I had to hire an additional contractor and spent $563 more dollars to repair the wall drywall and paint. Dealing with Bill Fenwick Plumbing is like buying a used car. They  to rip you off for his much as possible. I was OK paying $160 per hour and $150 just to show up  but that wasn’t good enough for them anymore. I have a handful of other friends that used to use Fenwick and they never will again as well. I now use Turner plumbing. Turner plumbing does great  work and charges $80 per half an hour.\nAgain I was a Bill Fenwick customer for many years. Bill Fenwick was a good man. The people who purchased the company not so much.\nMark Fontaine","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURmMWQ3TWN3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDf1d7Mcw%7C%7C?hl=en","owner_reply":{"text":"Your concerns are noted and appreciated. Thank you for reaching out. A manager will contact you to discuss further.","date":"2025-01-09"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURmeUlxQVRnEAE","author":"Theresa Wilson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVXG9B_b9U_blz-30jU_w-beK1ulPefjUa-tFx3VZ85ao21Sg28=s120-c-rp-mo-br100","rating":5,"date":"2025-01-03","text":"John Atnip was the bomb 💣 dot com! Not only was he professional and courteous but also knowledgeable about the service he was providing. He came in, was able to unclog my drains and had us up and running. He continuously checked behind himself to make sure sure that the  work was done prior to taking payment. He provided me with an estimate and captured my signature prior to starting the job and explained everything to me. This is my 2nd time utilizing Fenwick and because of the consistency in quality services that I received, I’m going to have them do additional work for my future group home. Hands down, the price is right, the service is good, and you won’t be disappointed with the technicians. John was not only good looking but very respectful and down to earth. Fenwick is lucky to have such talented people on their team. I highly recommend this company to anyone looking for a trustworthy company with fair prices.\n\nThank you John & Fenwick for meeting the needs of my family.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURmeUlxQVRnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDfyIqATg%7C%7C?hl=en","owner_reply":{"text":"Your positive experience with John and Fenwick Home Services is greatly appreciated. Thank you for sharing your feedback!","date":"2025-01-03"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNmN19UUWlBRRAB","author":"Jacqueline James","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWjNsr-C_BGTpxwVdj4zLSVPjfM7nhttzI6hqw7tOvBttikNG8U=s120-c-rp-mo-ba2-br100","rating":5,"date":"2025-01-03","text":"The service technician,Andrew who responded to today's service call.\n\nWhat I like about him was\nhe explained what he was doing in layman's terms. And, he answered my questions to the best of his ability. Also, when he encountered an issue outside his skillset, electrical,  he called the office for available resources. Fenwick will send their electrician out early tomorrow to service the electrical component of the problem.\n\nHe was very manerable, and I will request Andrew for future services.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNmN19UUWlBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICf7_TQiAE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback, Jacqueline! We are delighted to hear about your positive experience with Andrew. We look forward to assisting you with any future services.","date":"2025-01-03"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURma05fUTdRRRAB","author":"Linda Shoemaker","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIrRzORpEtc64qiinusphDjS46i0BHLTUHPnfVLItuUCuAa7A=s120-c-rp-mo-br100","rating":5,"date":"2025-01-03","text":"Very good customer service from initial appointment scheduling, texting arrival time and promptness. Highly recommend. Good & not-so-good news..., unable to find leak in kitchen ceiling; recommended a roofing company. Fenwick is my go-to plumbing company! Techs are professional and kind. Appreciate his recommendation rather than just performing something not actually needed then charging a ton! Trust.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURma05fUTdRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDfkN_Q7QE%7C%7C?hl=en","owner_reply":{"text":"Your positive feedback is greatly appreciated. We are happy to hear about your experience with our services. Thank you for choosing Fenwick Home Services.","date":"2025-01-03"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNmajkyMXFBRRAB","author":"Karla Tandy","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLWROMpbNKiiM9dz1mPbmRv7afEhXrZzHTQp44ROLgYihwosA=s120-c-rp-mo-br100","rating":5,"date":"2025-01-02","text":"From Brian scheduling my appointment for today to Tina reaching out with a courtesy call to let me know the tech was on his way to Frank exhibiting great patience and professionalism. He even took his shoes off when he entered my home. The service was second to none. All around another great experience. Fast and efficient.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNmajkyMXFBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICfj921qAE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback, Karla! We are glad to hear about your positive experience with our team at Fenwick Home Services.","date":"2025-01-02"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNIbXBYMnh3RRAB","author":"Paul Yelverton","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW4ul0du0P7uHN7sTA5VjaTLE_PNZjxu6G29lVSForI4KeWvUU4=s120-c-rp-mo-br100","rating":5,"date":"2024-12-30","text":"Justin contacted me prior to arrival to confirm arrival time. The repairs were done and seem to address our issues. I’m very happy with the same day service, quality of the repair and Justin’s service and information shared.  This was the second time we’ve used Fenwick the past couple of months. Both times the work was done the same day we called. Individuals doing the work were very professional.  Fenwick will definitely be our first call when needed in the future.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNIbXBYMnh3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICHmpX2xwE%7C%7C?hl=en","owner_reply":{"text":"Your positive experience is appreciated. We're glad to hear that the repairs addressed your issues and that you were happy with the service provided by Justin. Thank you for choosing Fenwick Home Services.","date":"2024-09-04"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNYN2NqeDBRRRAB","author":"Holly Wiegmann","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXEZRsQ6yzad8_wQeUcmFFeJN99eXShOxn0YfpO4wYFbzn-ZDg=s120-c-rp-mo-br100","rating":5,"date":"2024-12-30","text":"We called Fenwick to remove an existing vanity and faucet and install a new set. Frank Lamia arrived on time and was a pleasure to work with!  He was friendly, courteous, and respectful. He did a great job. I definitely recommend Frank and Fenwick for all plumbing needs!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNYN2NqeDBRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICX7cjx0QE%7C%7C?hl=en","owner_reply":{"text":"We're absolutely thrilled to hear about your positive experience with Frank and Fenwick Home Services! Thank you for sharing your feedback.","date":"2024-10-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNmaXBMQ2pRRRAB","author":"Mk Larrea","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUmqx0SJrL_b_L0wJ3CNGWhfyDH0mDCeUolU5v0g4AuxWt3ry8=s120-c-rp-mo-br100","rating":5,"date":"2024-12-27","text":"Appreciate the service and professionalism of Travis Smith (Manager), very understanding and knowledgeable. I'm glad he was able to send Chris Anderson veteran service technician to take care of the issue(leak). Is very important to trust a company, and I will say they changed my mind. I will definitely recommend their services. Satisfied customer here. Thank you! 😊","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNmaXBMQ2pRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICfipLCjQE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback! We are glad to hear about your positive experience with our team.","date":"2024-12-27"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNmMHFXd3JRRRAB","author":"Jen Stocks","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXRqJvZ6kGfQ1rKdPfsD0ri3WTs_Op4jhGEpZ6181sORv7y9hSm9A=s120-c-rp-mo-br100","rating":5,"date":"2024-12-27","text":"Our kitchen sink was leaking and flooded our cabinet of course a couple days before Christmas. I called Fenwick and they sent a plumber named Alan out that night. He was nice, fixed our problem and also our faucet so our water pressure is a lot better now.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNmMHFXd3JRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICf0qWwrQE%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to share your positive experience with Fenwick Home Services. We are glad we could help fix your kitchen sink and improve your water pressure.","date":"2024-12-27"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR2ay1DNjRRRRAB","author":"Mandy Poland","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJk8w23zrIobEmxVJHJvWx5OJxvGo_f5sUuHNv25OzZ-vF_4Q=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-12-23","text":"We had a great technician named Jesse come out and replaced our water heater. They were very efficient I believe they got to my house around 930/940 for the estimate and had it replaced and running hot water by noon. They were very professional and personable!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR2ay1DNjRRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDvk-C64QE%7C%7C?hl=en","owner_reply":{"text":"We're utterly delighted to hear about your positive experience with Jesse replacing your water heater. Thank you for sharing your feedback!","date":"2024-12-23"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR2bWV5RnZnRRAB","author":"Sheryl Blalock","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUSHViHh52MmYH2VmuJ1WQsFpyidDcIHaDEUFOREhSbyG4FzQ8k=s120-c-rp-mo-br100","rating":5,"date":"2024-12-21","text":"Justin arrived just when he said he would.   Within a few minutes he pinpointed the trouble and set to work.  He found not just one clog but another one several feet past the original.  Once he cleared them, both our bathrooms and kitchen sinks were clear again.  He was very professional, courteous and efficient.  Thanks Justin!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR2bWV5RnZnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDvmeyFvgE%7C%7C?hl=en","owner_reply":{"text":"We're grateful for your kind words, Sheryl! We're glad Justin could resolve the issues efficiently. Thank you for choosing Fenwick Home Services.","date":"2024-12-23"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR2M3FXTDlRRRAB","author":"Jade McBroom","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXrSQEQ1JQtK0L4lfyu46PRXhPn7vhbJ0rDtpw2b8kVwBp7vjJp=s120-c-rp-mo-ba3-br100","rating":5,"date":"2024-12-20","text":"We have used Fenwick for years!  Always pleased every time and have recommended them to friends and family who have also become satisfied customers.  Our most recent service tech, Andrew M., was on time, professional and did an excellent job explaining what he would be doing and the cost. Greatly appreciated.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR2M3FXTDlRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDv3qWL9QE%7C%7C?hl=en","owner_reply":{"text":"Thanks for being a loyal customer, Jade! We greatly appreciate your recommendation and are glad to hear about your positive experience with Andrew M. at Fenwick Home Services.","date":"2024-12-23"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR2cm8tN1p3EAE","author":"Gina Bruno","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVygCCVMBBpqJdJ_ptQHMDfuKGdYl8nYIUbZ2QUgIUN3jf9btA=s120-c-rp-mo-br100","rating":5,"date":"2024-12-20","text":"Michael and Sean were prompt, professional, friendly and explained all my options to me for my water heater replacement. I appreciate Fenwick getting out here so quickly and making it a great customer experience.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR2cm8tN1p3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDvro-7Zw%7C%7C?hl=en","owner_reply":{"text":"We're privileged to have provided you with prompt, professional service for your water heater replacement. We're glad that Michael and Sean were able to explain all your options clearly and ensure a great customer experience. Their friendliness and expertise are hallmarks of our service at Fenwick Home Services. Thank you for choosing us for your electrical needs, and we appreciate your positive feedback.","date":"2024-12-20"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR2X091ZXBBRRAB","author":"Amanda Edwards","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIuDF_2YxB-k3Ok-3-NzLXhghve0nMewrun2ryhac21czF9uw=s120-c-rp-mo-br100","rating":5,"date":"2024-12-18","text":"I reached out to 4 companies when I experienced a main water line break. Three kids and 2 dogs with no water is no fun!\n\nFenwick was fastest to be available and I am thankful. Patrick was so great! Friendly, clear communicator that made me feel confident in trusting the company. He was fast and explained what was going to happen when needed. I was actually happy with the price!!! I would absolutely use Fenwick again, and will ask for Patrick :)","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR2X091ZXBBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDv_OuepAE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your positive feedback, Amanda! We're glad to hear Patrick provided great service during your main water line break. We appreciate your perspective.","date":"2024-12-18"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN2OTcydGpBRRAB","author":"V. S.","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK5R2W-xiBglX2buqTgJvEWhzxyerF3-C6smKMwGTKhib0Cbb4=s120-c-rp-mo-br100","rating":5,"date":"2024-12-15","text":"This was my first time using Fenwick.  I needed a gas line removed from stove and line capped.  I picked them at random as they were one of the few companies that I recognized the name.\nExcellent communication throughout process (appt window, arrival time, picture of tech assigned, etc).  Cody K was my tech.  He was friendly, professional, and helpful.  Highly recommend - I would not hesitate in using this company again.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN2OTcydGpBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICv972tjAE%7C%7C?hl=en","owner_reply":{"text":"We are privileged to have provided you with excellent service. Thank you for choosing Fenwick Home Services.","date":"2024-12-16"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN2dDZXNXdRRRAB","author":"Allison Fahland","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWpL6FNFxvdmhE-FXMC8T9YJrNs_NRJ2Jk8sT8aauo8z7PHpJM=s120-c-rp-mo-br100","rating":5,"date":"2024-12-15","text":"A name and company you can trust for plumbing, heating and air.\n\nLiving in Orange Park Florida, you know Florida weather can be bipolar during the winter. One day you’re running heat and the next you’re running your AC.\nI kicked on my AC on Saturday only to discover it wasn’t blowing cold air. I immediately jumped online and scheduled for a technician to come out.\n\nAlways available and not outrageous for a weekend service check.\n\nRyan was my technician for a scheduled appointment Sunday to determine issue and showed up at schedule window.\n\nKnowing the unit is 24 years old much of the parts and items have become obsolete and you can’t bandaid things any longer.\n\nNow to have estimate for getting things back in running order without issues.\n\nI called upon them for replacing AC on my deceased sisters home where my nieces reside. I’ve had them replace my water heater when that went out. Now I trust in them for my own AC/heating needs.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN2dDZXNXdRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICvt6W5wQE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your positive experience with Fenwick Home Services. Thank you for trusting us with your plumbing, heating, and air needs.","date":"2024-12-16"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN2NjRuMnp3RRAB","author":"Chuck Olessker","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVr8ptAJsN1orIypo0eZ4AAJNpZTaUzabE_R3bdCNb1ZDQP35I=s120-c-rp-mo-br100","rating":5,"date":"2024-12-14","text":"Our service tech, Patrick is the best!!! Courteous, prompt, knowledgeable, accommodating, professional, informative. What more can a customer ask for? The staff at Fenwick kept me updated with texts, emails and phone calls ... the contacts were not overbearing. It is quite apparent Fenwick is customer service focused. Fenwick is my only call for plumbing services. Thank you.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN2NjRuMnp3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICv64n2zwE%7C%7C?hl=en","owner_reply":{"text":"We are thrilled to hear about your positive experience with our service tech, Patrick! Thank you for choosing Fenwick Home Services.","date":"2024-12-16"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN2cTkzelZREAE","author":"Chris M","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJCltSvSiPQYzaOt1fbpZaGebKEV90JJ9zbKhyB5F8C0R7ygg=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-12-14","text":"New fridge delivered and the faucet behind it was leaking when we hooked up the water line. Called Fenwick at 11:30 on a Saturday and they said they'd have someone out between 12 and 4. Dayngel showed up at 2, had the issue diagnosed and quoted in less than 10 minutes. Less than an hour later the job was done and our new Fridge is in full working order. Dayngel was knowledgeable, friendly and performed a very clean and tidy repair. Dayngel is the man!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN2cTkzelZREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICvq93zVQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback! We are thrilled to hear about your positive experience with Dayngel.","date":"2024-12-16"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN2aS03bkZBEAE","author":"Dana Stephens","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKkJlJuVEQ9mnMEYJVjw_ekC8ZuN2aBAud9as8iMeaDuiH9ew=s120-c-rp-mo-br100","rating":5,"date":"2024-12-14","text":"I called Fenwick’s Plumbing on a Saturday morning to unclog my kitchen sink. The office team was professional and kept open lines of communication so I knew what to expect and when they would arrive. Fadi arrived within 30 minutes of my call and brought his A game. He was kind, skilled,, efficient, and confident. His confidence made me confident in his abilities. The entire experience exceeded my expectations because of the awesome team at fensick’s.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN2aS03bkZBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICvi-7nFA%7C%7C?hl=en","owner_reply":{"text":"We're thrilled to hear about your positive experience with Fenwick Home Services! Thank you for taking the time to share your feedback.","date":"2024-12-16"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN2ZzZqSDV3RRAB","author":"Al Vigliano","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKJVdmRljW5biSqz7zuvO0P7F8F7_nQaOQ0n_UNm9DU0PIpJg=s120-c-rp-mo-br100","rating":5,"date":"2024-12-14","text":"Steve Hancock my technician was absolutely great.  He diagnosed the problem with my leak from the jea meter and was able to fix it that day.  He was professional and extremely neat.  He left the job at the end and you could hardly tell he had to dig up the lawn in certain spots","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN2ZzZqSDV3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICvg6jH5wE%7C%7C?hl=en","owner_reply":{"text":"Thank you immensely for your kind words, Al! We are thrilled to hear that Steve Hancock provided excellent service and resolved the issue promptly.","date":"2024-12-16"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN2Z1pmZ3BRRRAB","author":"Mark Fackler","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJffJFGd-z_9Oldt_ofBQFnSc1cxIz-N6Sc-FL3HfivGWJYtw=s120-c-rp-mo-br100","rating":5,"date":"2024-12-11","text":"Jesse was as professional as i have ever experienced. Honest and really did a great job with install and left the closet much cleaner than he found it. Customer for life!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN2Z1pmZ3BRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICvgZfgpQE%7C%7C?hl=en","owner_reply":{"text":"We are thrilled to hear about your positive experience with Jesse at Fenwick Home Services. Thank you for your feedback!","date":"2024-12-11"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN2cnJLZEZ3EAE","author":"anna","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJtCxDHGnRnvO2WHJ-miLWSsgy4_oMuuIptK6EP0VeYZxrlxQ=s120-c-rp-mo-br100","rating":5,"date":"2024-12-11","text":"We were very impressed with Fenwick Home Service.  We had a pipe break in a wall in our guest bath and the only way to stop it was to shut the water down in the entire house.  I was able to call at 2:00 am in the morning and set up an appointment for the next day which was such a relief.  Dale Willis was the plumber that arrived, on time and we were very impressed with his skills and professionalism.  A problem that we thought would take days to resolve was fixed and our water was back on by the follwing afternoon.  We can't thank Dale enough and will definitely reach out to Fenwick again and recommend them to our friends and neighbors.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN2cnJLZEZ3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICvrrKdFw%7C%7C?hl=en","owner_reply":{"text":"We're delighted to hear about your positive experience with Fenwick Home Services. Thank you for sharing your feedback!","date":"2024-12-11"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURWc1lEREhnEAE","author":"Brett Liotta","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWsdQR3L-5zAPpl-U-5TpeoCja7SrwrTKsUgxrvyJ6lwlaScpLw=s120-c-rp-mo-ba3-br100","rating":5,"date":"2024-12-10","text":"Andrew was excellent. Thanks team Fenwick!\n\nupdated 4/26/2024: Michael B from A/C was also very good. Friendly, courteous, and thorough with his inspection and explanations.\n\nupdated 12/10/2024: Rafael S from plumbing did a great job replacing the Rinnai water heater. He was friendly, helpful, and easy to work with. Thanks Rafa!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURWc1lEREhnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDVsYDDHg%7C%7C?hl=en","owner_reply":{"text":"Thanks for the positive feedback, Brett! We appreciate your kind words about our team members.","date":"2023-12-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURYMV9pOWx3RRAB","author":"Gail Holman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIqUJbp9IXx1O54vmQtDGIpZSI74f8OVGqI4F-R-fPr3bWKZw=s120-c-rp-mo-br100","rating":5,"date":"2024-12-10","text":"On Wednesday Oct 30th, Matt and Paul came to look and our tankless hot water heater which had stopped working.  They were very personable and quickly began\nto diagnose the problem, which was determined that it was in dire need of being cleaned.  They worked for quite a while to clean it, even pausing to take pictures of the process.  They kept me Informed of everything they were doing and answered all questions that I had.  They were extremely knowledgeable and I felt very comfortable that it was being done right.  They also had other suggestions about\nmy water softener system, which I appreciated.  When they finished, we had hot water!  The bill was reasonable as well.  My husband and I really appreciate the services provided by Matt and Paul, especially since they came all the way from Jacksonville to Glen St Mary, which was more than many others were willing to do.  Some companies never  even returned our calls.  We had an exceptional experience with this company and its employees.  We appreciate all they did for us and would highly recommend them.  Thank you again, Matt and Paul!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURYMV9pOWx3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDX1_i9lwE%7C%7C?hl=en","owner_reply":{"text":"We're delighted to hear about your exceptional experience with Matt and Paul. Thank you for sharing your positive feedback!","date":"2024-11-01"},"verified":true},{"id":"ChRDSUhNMG9nS0VJQ0FnSUN2eXFGQRAB","author":"Nancy Tanney","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKuhaysI8vvp5cVWMhndRM5LgFLSLK0Dj-YzHbrQ2CNtHLVBw=s120-c-rp-mo-br100","rating":5,"date":"2024-12-10","text":"John and Gabe (hope I got that right) did an awesome job isolating the leak in my kitchen and repairing it.  And I also compliment Fenwick on their communication both before the arrival (with pictures of the assigned tech) and from the actual techs throughout the whole process.  Count me as a happy satisfied customer 😊","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChRDSUhNMG9nS0VJQ0FnSUN2eXFGQRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICvyqFA%7C%7C?hl=en","owner_reply":{"text":"We are utterly delighted to hear about your positive experience with John and Gabe at Fenwick Home Services. Thank you for sharing your feedback!","date":"2024-12-11"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURQXzlyOVdREAE","author":"Sherard Saladeen","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLbRn1g3Kldgw7KcWKag_7g5taaKbiSArH8bSC1VuF8nR1CgQ=s120-c-rp-mo-br100","rating":5,"date":"2024-12-06","text":"Called Fenwick with for an estimate for a repipe on my parents house. Darryl came out gave me a fair quote and I decided to go with them and I’m extremely grateful that I did. Matt Atnipp the repipe specialist and his partner Gage they were excellent at their job. Friendly and explained everything what was going on. They are very knowledgeable and experienced.I would highly recommend them for repiping and any plumbing issues. If I need anything else I will be calling Fenwick and asking for Matt. I’m truly grateful and happy for job that they did and being able to help me and my family.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURQXzlyOVdREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDP_9r9WQ%7C%7C?hl=en","owner_reply":{"text":"Thanks for sharing your positive feedback! We're glad to hear that Matt and Gage provided excellent service during the repipe at your parents' house. If you ever need assistance in the future, feel free to reach out to us.","date":"2024-12-09"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURQel95V01BEAE","author":"Joseph Strain","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI1pn0VfqlCRgtoa_8-BwXmB4eb5ZDWKJioa0q90RwfFR7zdg=s120-c-rp-mo-br100","rating":5,"date":"2024-12-06","text":"Technician took the entire day to complete the job because he was along. he had to put together two new toilets plus switch an old one from one bath room to another and disposed one. The home had just placed the entire first floor with engineered laminate floors. Of course he placed floor mats to protect the new floors. He left the house a spotless as he found it, we had a cleaning service just before he arrived. Of course he made sure all toilets were working the way they should. Excellent job.!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURQel95V01BEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDPz_yWMA%7C%7C?hl=en","owner_reply":{"text":"Joseph, thank you for choosing Fenwick Home Services for your air conditioning, heating, plumbing, and electrical needs. We appreciate your feedback and are thrilled to hear that you had a positive experience with our services. Your generous rating of 5 stars means a lot to us.","date":"2024-12-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURkbnBuYTlRRRAB","author":"James Debruhl","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX_RPvisplVhC6vSZIoao_4PS--NRHfxoRr4xmBvAvuxF6rUB6unQ=s120-c-rp-mo-br100","rating":5,"date":"2024-12-04","text":"My issue being no warm/hot air coming out of my ceiling vents when I had my thermostat set to “heat” at a set temp.  The unit would run but blow cool (to my hand) air. Sparing some details about further troubleshooting, I did some research about the issue and then decided to call Fenwick.\n\nI was able to get a technician sent to me during the same day that I called.\n\nDylan, the technician (friendly & knowledgable), quickly evaluated the cause and determined that there was a leak in my refrigerant line based on a pressure test showing no pressure whatsoever.  He did a test on the line by filling it with nitrogen (if I remember correctly) and revealed the location of the leak based on hearing the audible hiss from the coils in my indoor unit.\n\nHaving identified the issue, we discussed solutions where I was presented several options.\n\nHe determined that the parts were under factory warranty and provided me an estimate for the repair. The cost was unfortunately much more than I was expecting (basing expectations on: the original cost of my unit w/ installation when I bought it new and that it is not near the end-of-expected-lifecycle based on manufacturer info) for labor and other non-factory warranty covered costs included a (new/different) warranty for the repair done by them.\n\nSeeing as I had this current ac unit installed 5 or so years ago (purchased and installed by a different company) I expect that I should have another 5 years or so of reliability with this unit.\n\nDylan, understanding my perspective regarding weighing my options, set me up with an appointment for a free estimate for potentially replacing the entire unit in case that might be a more ideal solution.\n\nHe left me with a few tips in the meantime while I continue the process of determining the best route forward.\n\nIt was a very timely and useful diagnostic appt and the technician was knowledgable and quick to understand my perspective.\n\nI was charged exactly what was previously discussed during my initial call with the company for a diagnostic check.\n\nI’m a happy customer with Fenwick and have leveraged their services for AC as well as plumbing in the past.\n\nWith that in consideration and to no fault to Fenwick in particular, the cost of this particular repair warrants additional research before making a decision.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURkbnBuYTlRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDdnpna9QE%7C%7C?hl=en","owner_reply":{"text":"Hi, James. Thank you so much for rating your experience with us so highly!","date":"2024-02-24"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURQLXU3eWpRRRAB","author":"Rick Dalton","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVrVVnssLayQUf5Hw_cAG4DBlgiLRFoet2TakrTS621qOZOBCo=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-12-01","text":"Patrick was excellent. He did such a professional job of handling our leak and is installing our new tankless water heater. We worked through numerous alternatives with us to find the best one.\nThey clean up and even patched our drywall.\nThe company contacted us to move up our appointment once they heard we had a leak.\nAbsolutely excellent customer service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURQLXU3eWpRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDP-u7yjQE%7C%7C?hl=en","owner_reply":{"text":"We're utterly delighted to hear about your positive experience with Patrick and our services. Thank you for sharing your feedback!","date":"2024-12-02"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURQM0o2MlJ3EAE","author":"Rob","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJP4mt4nOBM-RBtTH4z0GFjiDS6Meee70hkp1EmshMTIA0qJw=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-11-30","text":"We are beyond pleased and impressed with Fenwick Plumbing. We had an urgent need for service, and within an hour, a technician arrived. Zach quickly assessed the situation, explained the necessary repairs, and resolved the issue within 10 minutes. The professionalism and rapid response time were by far the best we've ever experienced. The rates were reasonable, and we now know that, should we ever need a plumber again, Fenwick will be our go-to for life.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURQM0o2MlJ3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDP3J62Rw%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your positive experience with Fenwick Home Services. We are glad to hear that Zach provided efficient and professional service.","date":"2024-12-02"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURQelBtQmJnEAE","author":"Bella Donna","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWuc41UW8v-Q6r9pzXaQ9vYtb4oSbRCK4jQE93WjbHGhfwLeqfI=s120-c-rp-mo-br100","rating":5,"date":"2024-11-29","text":"Dayngel Fernández was the technician sent to do our assessment and repair. He was patient and explained everything to our understanding. He took care and repaired our plumbing issue then cleaned up after checking that everything was in proper working order. There were a few unexpected issues during his repair job but he handled them professionally and calmly. I appreciated greatly that he did his work carefully and to ensure that it would be properly completed.  Because of this experience with Mr. Fernandez, I would recommend him and Fenwick Services for any plumbing job.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURQelBtQmJnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDPzPmBbg%7C%7C?hl=en","owner_reply":{"text":"Thanks for sharing your positive experience with Dayngel Fernández from Fenwick Home Services. We appreciate your feedback and recommendation.","date":"2024-11-29"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNQelk2c0tBEAE","author":"james berry","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKmtFsHXsPEB75AsEPeEfZfIyyE2kT8wMsY87aPIyiPtw71=s120-c-rp-mo-br100","rating":5,"date":"2024-11-26","text":"Had a great experience with your employee brenden. Very professional and did not mind questions about different things and opinions on what we can do in the future if I wanted to change my sink. He left the area clean and looked like no one had been there doing repairs! He reset an undermounted sink and put in a new faucet, did a better job than the people who built the house. Thank you for the great service","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNQelk2c0tBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICPzY6sKA%7C%7C?hl=en","owner_reply":{"text":"Your positive feedback is greatly appreciated. We're privileged to have provided you with great service. Thank you for choosing Fenwick Home Services.","date":"2024-11-27"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNQc3FxbWVREAE","author":"Scott Payne","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKp5RRF7ikGYCOZ5X57U1EQ8xugpn5hxRvOX_x1wMtDP3mvZw=s120-c-rp-mo-br100","rating":5,"date":"2024-11-23","text":"I am a General Contractor…and I use Matt Gray to do all of my plumbing and gas work. I have been in this line of work for approx 27 years now…and I can honestly say’s that Matt is without a doubt the best plumber that I have ever worked with. He is extremely knowledgeable of the field and of code. He is extremely meticulous and will not leave the job site until everything is as perfect as it can be in this line of work. He also works well with all of my other sub contractors to make sure that all aspects of the work are coordinated together. I appreciate and respect him. I could not recommend him more. Paul Golden works along side Matt on all of my projects as well. He has been a great addition to the team. He is a great plumber and is also very conscientious. He does great work. I am very happy to have both of these guys working with our team.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNQc3FxbWVREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICPsqqmeQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback. We appreciate your kind words about Matt and Paul's work on your projects.","date":"2024-11-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNQZ3JhY3Z3RRAB","author":"Prudence Baldwin","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVIX7EsmETtxqdACMKkUEJXApFKahs0dflFBfcWYZC_Hv7tHLA=s120-c-rp-mo-br100","rating":5,"date":"2024-11-22","text":"Fadi, our plumbing service technician, as polite, efficient, and professional. He answered all of our questions and offered advice but did not pressure us to buy a brand-new toilet. We highly recommend Fenwick.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNQZ3JhY3Z3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICPgracvwE%7C%7C?hl=en","owner_reply":{"text":"We are overjoyed to hear about your positive experience with Fadi at Fenwick Home Services. Thank you for taking the time to recommend us.","date":"2024-11-22"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNQNU8tU0tREAE","author":"Dan Jaffa","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUnmAssI_jaYPY9vtN4YItFLG8cI_zLSyssT5eiZFb4FM-AMEUsiQ=s120-c-rp-mo-ba4-br100","rating":5,"date":"2024-11-21","text":"Not often can a plumber save a marriage but Fenwick rep Dayngel did an amazing job installing my new undermount sink. Our last one fell out and me one installed.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNQNU8tU0tREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICP5O-SKQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review! We are thrilled to hear about your positive experience with our services.","date":"2024-11-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQzaTdHSHl3RRAB","author":"Laura Wilson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXkxw5Wa4kDlhGW2ijwp4mWlB7U6lbFVUNsLjlPFiWijZwRrhccdg=s120-c-rp-mo-ba3-br100","rating":5,"date":"2024-11-18","text":"First time having Fenwick out for plumbing needs. Super easy to request appointment online! Technician (Ronald) was very friendly and knowledgeable. Fixed us up with a new garbage disposal very quickly! Left our under sink area cleaner than when he arrived, too!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQzaTdHSHl3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID3i7GHywE%7C%7C?hl=en","owner_reply":{"text":"We are excited to hear about your positive experience with Fenwick Home Services! Thank you for sharing your feedback.","date":"2024-11-19"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQzb2RmTWRBEAE","author":"Penny Sneider","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK_ZMcjSmLf7qYLnamz2xASvT0x8bLNipN0N-6GvhfrW-gJNw=s120-c-rp-mo-br100","rating":5,"date":"2024-11-15","text":"Jesse, My technician was fabulous!  He was polite, knowledgeable and extremely helpful!\nI would recommend Fenwick, plumbing highly!!!  Don’t forget to ask for Jesse and Sean to do your work.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQzb2RmTWRBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID3odfMdA%7C%7C?hl=en","owner_reply":{"text":"Your feedback is incredibly valuable. We are thrilled to hear about your positive experience with Jesse at Fenwick Home Services. Thank you for sharing!","date":"2024-11-18"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQzb2FDVmhBRRAB","author":"Vickie Miller","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWWUMdQoLQlNtC15NDHTVKxi-zQyDkwBBZwcizZNqguRTQ5_V4=s120-c-rp-mo-br100","rating":5,"date":"2024-11-15","text":"Big shout out to Michael and his son who fixed my toilet leak. Michael explained the work he was going to do, completed all very professionally and provided details on the issue. He treated me with respect and patience. I would recommend Michael and Fenwick and will use them in the future. (Deb)","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQzb2FDVmhBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID3oaCVhAE%7C%7C?hl=en","owner_reply":{"text":"We're absolutely thrilled to hear about your positive experience with Michael and Fenwick Home Services. Thank you for sharing your feedback!","date":"2024-11-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQzbHJTdGtBRRAB","author":"Ann Marie Rogers","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXwm7LHHrwVIaTrWp10dgKZdFc4FcaFefwWJOAic2H62QFbwO8=s120-c-rp-mo-br100","rating":5,"date":"2024-11-14","text":"Wow! Above beyond, above and beyond our expectations! :) Worth saying twice!\nFelt like my brothers were here working!\nOur water heater replacement lead to a needed replumb we had put off!\nThank you Stephen James and Cody Technicians and Darryl Lucas Service manager! Your friendly Professional service is greatly appreciated! I highly recommend this company!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQzbHJTdGtBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID3lrStkAE%7C%7C?hl=en","owner_reply":{"text":"We are thrilled to hear about your positive experience with our team at Fenwick Home Services! Thank you for your kind words and recommendation.","date":"2024-11-14"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQzNXFmazFnRRAB","author":"Nora M","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWIUFDaMigrb2ygDagLOKPPSkTPIiEeSsGTL4PePSfYPU6j9-jjLQ=s120-c-rp-mo-br100","rating":5,"date":"2024-11-14","text":"Great experience. My water heater was leaking water at midnight,  they contacted me immediately and came at 8:30 in the morning. The technician was great!! He was very friendly and did a great job in a timely matter. Great service! I recommend this place 💯 percent. I give them 5 stars!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQzNXFmazFnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID35qfk1gE%7C%7C?hl=en","owner_reply":{"text":"We're overjoyed to hear about your great experience with our technician! Thank you for sharing your positive feedback.","date":"2024-11-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQzc29UNzFBRRAB","author":"Shelley Anderson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJzBBD-kcpjfKghwBTPhSVI3K2T4KIbNPStE986Z1J5pC9itC8=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-11-13","text":"Andrew and Craig were absolutely amazing today. Our water heater was leaking and flooding our garage. They arrived within an hour and had a new water heater installed within a couple of hours. I was super impressed with their professionalism and ability to install so quickly. They were kind and did such quality work. I will use Fenwick again. Thank you.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQzc29UNzFBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID3soT71AE%7C%7C?hl=en","owner_reply":{"text":"We're absolutely thrilled to hear about your positive experience with Andrew and Craig at Fenwick Home Services. Thank you for sharing your feedback!","date":"2024-11-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQzOVAzQnZ3RRAB","author":"Zachary Stalnaker","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK15HgAGACSDIQZFaF2u9b59na9pRFN9VC37YuEg6cE-szLoQ=s120-c-rp-mo-br100","rating":5,"date":"2024-11-12","text":"Michael Bowen did an amazing job! Super quick response, high quality professional pluming, and efficient! Also knowledgeable and made recommendations for their AC and electrical services (which I also need)! Overall 10/10👏🏽👏🏽👏🏽","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQzOVAzQnZ3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID39P3BvwE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the positive feedback, Zachary! We're glad to hear Michael provided excellent service. Feel free to reach out for any AC or electrical needs in the future.","date":"2024-11-12"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNaOGJ6XzFnRRAB","author":"Tony Kurtis","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWKm40m_LisugDsegtGRFQALrkhdCU2yOsfx1CJkKnEZhGJpxVy9Q=s120-c-rp-mo-ba4-br100","rating":5,"date":"2024-11-12","text":"FENWICK DOES IT AGAIN! We got a note from the water company that we were losing 50 gallons an hour from somewhere. I called Fenwick, like I did last year from a leak in my master bath. Angel, the technician came out immediately. Super personable and professional guy. He found the problem very quickly with equipment that he was happy to share with us. He then explained in detail how he will fix it and what materials he will be using. Does it get any better than that? He was done from arrival to completion in about 2 hours and charged us a very good price. We are Fenwick customers for life!!! Thank you Angel!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNaOGJ6XzFnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICZ8bz_1gE%7C%7C?hl=en","owner_reply":{"text":"We are privileged to have been able to assist you, Tony. Thank you for choosing Fenwick Home Services. We're delighted to hear that Angel provided such prompt and professional service, and that he was able to quickly identify and resolve the issue with your water leak. It's wonderful to know that you found the pricing fair and the overall experience positive. We truly appreciate your loyalty and look forward to serving you again in the future.","date":"2023-09-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQzNkllS3lRRRAB","author":"Rhonda Price","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWp8QDujFs6LeL_ENudgc4AiY5h6vGiQ-E3Zg3e-AmX7vxd8k15=s120-c-rp-mo-br100","rating":5,"date":"2024-11-11","text":"Michael Bowen and Sean Reade did a great job! They listened to my concerns, diagnosed the issue, and answered all my questions.  I appreciate the timeliness of resolving the issue and the helpful tips along the way.  We have been looking for a plumbing company for years! Thanks so much for your help! 💫","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQzNkllS3lRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID36IeKyQE%7C%7C?hl=en","owner_reply":{"text":"We're elated to hear about your positive experience with Michael and Sean! Thank you for your feedback.","date":"2024-11-11"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQzcUplaFVnEAE","author":"Adam Formby","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJDOtVS75qPcaJlbNsC8WPwMyl5KzBS1THRrgVtG614y1mK=s120-c-rp-mo-br100","rating":5,"date":"2024-11-11","text":"I needed service on a Sunday for a water leak in my bathroom. The Fenwick representatives arrived on time both of which were courteous and professional. The issue was resolved and thoroughly tested post repair. Great job and highly recommended! Thanks Alan and Dale!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQzcUplaFVnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID3qJehUg%7C%7C?hl=en","owner_reply":{"text":"We're excited to hear that our team was able to resolve your water leak issue promptly and professionally. Thank you for recommending Fenwick Home Services!","date":"2024-11-11"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUMzLTY2TFpnEAE","author":"Stephen Cacace","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUmHGAeW3phNAB3ijOXoR56JukM0gByGbKLSgCtmfG2hVpvs3E=s120-c-rp-mo-br100","rating":5,"date":"2024-11-09","text":"Just replaced our hot water heater. Rafael, the Fenwick company plumber, was efficient and knowledgable. Answered every question I had and left the job spotless when he finished. We are very satisfied.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMzLTY2TFpnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIC3-66LZg%7C%7C?hl=en","owner_reply":{"text":"We are ecstatic to hear about your positive experience with Rafael at Fenwick Home Services. Thank you immensely for sharing your feedback.","date":"2024-11-11"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUMzMjRpcm53RRAB","author":"Bar Wiegman","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUc42g-aM0HZyaDYY06pGs2jw3li_0axuz7Mnuc61yopmJlfWPy=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-11-09","text":"We had a new hot water heater and also added new lines and drain so our condo unit could have a washer and dryer. They worked through the different challenges working with the limited spaces for both projects. Foremost, the plumbers were very professional and courteous and kept us up to speed on progress, and whenever a decision was needed they gave us the different options to solve it. Will keep them in my contacts for future needs and to refer to others who need a plumber.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMzMjRpcm53RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIC324irnwE%7C%7C?hl=en","owner_reply":{"text":"Your positive experience with our services is appreciated. Thank you for sharing your feedback!","date":"2024-11-11"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUMzellmS0V3EAE","author":"Kevin Glennon","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW-Bwqm2X2ex4xm3w-vCzaxuzBSkNRCUKZJKBpa1BRio96iLpnN=s120-c-rp-mo-br100","rating":5,"date":"2024-11-08","text":"We had a plumbing emergency around 5:15 PM and by 730 Christopher was at our house.\n\nHe was very detailed about the quote, and about the work that was needed. We have a newborn in the house and he was very consider about letting us know when the work would get noisy.\n\nHe did an excellent job and we will definitely be requesting him by name the next time we need Fenwick Plumbing.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMzellmS0V3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIC3zYfKEw%7C%7C?hl=en","owner_reply":{"text":"We're privileged to have served you during your plumbing emergency. Thank you for choosing Fenwick Home Services.","date":"2024-11-08"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUMzNmFMOVh3EAE","author":"Robert Brown","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUsWZ9pdpDA24M0LfaWtLG4hz-SzYa18Ov3HCP3Bppk418Dfr990A=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-11-06","text":"Christian was my technician and he did an outstanding job providing maintenance on my ac unit. He flushed the pipeline and cleaned the coils. He also installed the new air filter and condensate pan I purchase. He provided me with recommendations to preserving the unit.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMzNmFMOVh3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIC36aL9Xw%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review, Robert Brown. We are honored to hear about your positive experience with Christian and the maintenance he provided on your AC unit.","date":"2024-11-07"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURYcDlMUXN3RRAB","author":"Sushi Snob","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWnVtb08MTQEdO4ZHBZ9_Pz3sBoV4ZVWhKhSnWAPX3S2_yV5eI=s120-c-rp-mo-ba3-br100","rating":5,"date":"2024-10-31","text":"Had an amazing experience with Jesse and Fenwick Home Services yesterday. Woke up to my water softener and filter leaking in my garage. Jesse and his partner were able to come out that same day to take a look at it. They did a wonderful job of walking me through what was happening and how best to fix the problem. I really appreciated him answering all my questions and explaining how the new system worked. His friendly demeanor made the entire process enjoyable, and it was clear that he genuinely cared about getting the job done right. This is only my second time using Fenwick, and I can tell you that it won't be the last!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURYcDlMUXN3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDXp9LQswE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your positive feedback.","date":"2024-10-31"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURYazRqOHJnRRAB","author":"Derek Lai","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWN5U9l_BeBiFqXoCklKX1i2TeozMQ9E1Z-eapGEqm832Vcfyus=s120-c-rp-mo-ba3-br100","rating":5,"date":"2024-10-30","text":"Michael Bowen came and installed two new sensors for our water heater. He was very knowledgeable and did a great job! He was able to make recommendations and answered all of our questions! Thanks Michael!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURYazRqOHJnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDXk4j8rgE%7C%7C?hl=en","owner_reply":{"text":"We are happy to hear that Michael provided great service installing new sensors for your water heater. Thank you for sharing your experience!","date":"2024-10-31"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURYNDlXLTZ3RRAB","author":"Sharon Stuehringer","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKOiDrOy6OxDQ8entNG9gVieRgjZEY6IzVOP0Y5hT6cXuzr4w=s120-c-rp-mo-br100","rating":5,"date":"2024-10-30","text":"Cody did an excellent job! He showed me all that he was doing and he was very neat and cleaned up his work area. He also hauled off the old water softener. I appreciate everything he did and he certainly deserves 5 stars! If not more!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURYNDlXLTZ3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDX49W-6wE%7C%7C?hl=en","owner_reply":{"text":"We greatly appreciate your positive feedback, Sharon! Cody's excellent work and attention to detail are truly commendable. Thank you for sharing your experience with us.","date":"2024-10-31"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURYbFlhQldBEAE","author":"Paul Fadil","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK6fBnecBdptZoqpMeVm4k0E1qqY4bhwkz1WGvXhz9ITPFLsw=s120-c-rp-mo-ba2-br100","rating":1,"date":"2024-10-29","text":"The plumber from Fenwick found what was wrong with my heater, it was plugged out.  He plugged it back in.  Took him about a minute.  He was great.  Then I got a $232 bill.  Even the plumber apologized to me for the price and said he was just doing what he was told (all controlled by his Ipad). Upon Calling Fenwick I got a supervisor (Todd - I believe) who told me the plumber did not do a 3-5 minute stop, because I paid for the gas for the truck to come out, I also paid for their honesty, I paid for their reputation, and the knowledge of a licensed plumber who realized that the heater was not plugged in.  Again, even the plumber who came out, who was wonderful, apologized to me for the pricing as there was nothing he could do.  He even said that they have fought this pricing method because many of the plumbers who work for Fenwick found it unfair.  Having the supervisor justify a $232 bill and only try to reduce it when he realized I wasn't an idiot, was more insulting than the bill itself.  I guess we have to pay for honesty now.  It's no longer just expected.  I guess gas must have also increased tremendously since I last checked.  This is gouging.  Plain and simple.  I am appalled that this is their business practice.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURYbFlhQldBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDXlYaBWA%7C%7C?hl=en","owner_reply":{"text":"We apologize for any confusion or dissatisfaction regarding the cost of your plumbing repair. Our pricing is based on various factors, including labor, parts, and industry standards. We strive to provide quality service and fair pricing to all our customers. One of our managers will be contacting you to work towards a resolution.","date":"2024-10-30"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURYaFpISWhBRRAB","author":"Deborah Tomberlin","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIOqNwcIATMAOkm13vkpiYmrIpK70KReJ9LCRyBFbYfqSb-mQ=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-10-29","text":"Great work by Jesse and Zack. Jesse explained everything to us and gave us options and did his best to work with us. ( We had to replace our HVAC just last week! ) We are so pleased we went with Fenwick because of him. We will probably replace our water treatment system with Fenwick ( Jesse ) as well.\nThank you so much!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURYaFpISWhBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDXhZHIhAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURYd2RIUkFREAE","author":"Lori Joyce","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLt3tOzSrS0BZr46j0BBO81JaWRLHmSiQPsEzvT0gdLDYUkwQ=s120-c-rp-mo-ba3-br100","rating":5,"date":"2024-10-28","text":"We have been using Fenwick for the past six years. Their service has been nothing short of exceptional. Most recently, Justin one of their techs, came to our home to service our reverse osmosis water filter, water treatment system and hot water heater. He resolved one minor issue and serviced each of them for maintenance to ensure they are all running properly. Fenwick installed each of these over the past five years for us as well as servicing other plumbing issues.Justin was professional and exceptional. We highly recommend Fenwick.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURYd2RIUkFREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDXwdHRAQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURYak5ic3NRRRAB","author":"Anthony J","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIh9CkmtRwrIM8WHVMNCV4hOKrr13ms5jQJFaz5i4uXC3sy6Q=s120-c-rp-mo-br100","rating":5,"date":"2024-10-24","text":"Awesome service provided! These guys were very straightforward with what I needed and gave me vital information before making my purchase. They talked me through the entire process and I highly recommend this company! They even had the electrician come out to very everything they said before install and did everything in the same day!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURYak5ic3NRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDXjNbssQE%7C%7C?hl=en","owner_reply":{"text":"We're ecstatic to hear about your awesome experience with us! Thank you for letting us know.","date":"2024-10-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURYMkpTaDNRRRAB","author":"Kyle Hulcher","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV4xAT-xQVHY0fWmjEFrUP59K0kn88n01BG3FDHWvqJYIcXZQg=s120-c-rp-mo-br100","rating":5,"date":"2024-10-23","text":"We were having toilet issues, so we reached out to a plumber service. That plumber service felt like it was overpricing us. We decided then to reach out to Fenwick Home Services. When John Matthew Atnip showed up to our door, there was an immediate difference. Matthew was both charismatic and professional. He immediately ascertained the issue with our toilet and proceeded to thoroughly check the rest of our house’s plumbing. The pricing was fair and based on Matthew’s professionalism, we knew we were receiving excellent service. Next time we have a plumbing issue, we will not hesitate to reach out to Fenwick Home Services first.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURYMkpTaDNRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDX2JSh3QE%7C%7C?hl=en","owner_reply":{"text":"We are ecstatic to hear about your positive experience with Fenwick Home Services. Thank you for choosing us for your plumbing needs.","date":"2024-10-24"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNYdC1lWGpBRRAB","author":"Del Johnson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLenncq9aeVuRjFzu9d42SUnBg5NVGs1Wf_G5MCtCAmPcWU3Q=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-10-21","text":"Fenwick installed my tankless water heater.  I made an appointment for Fenwick Home Services to perform the annual service procedure - flushing the system.  The technician (Justin) arrived promptly at 8:00a.m.  The maintenance was completed quickly.  Justin is very polite and competent.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNYdC1lWGpBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICXt-eXjAE%7C%7C?hl=en","owner_reply":{"text":"We're pleased to hear that Justin provided polite and competent service during the maintenance of your tankless water heater. Thank you for sharing your experience with Fenwick Home Services.","date":"2024-10-22"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNYMThUX3l3RRAB","author":"Sissy Signorile","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV7qiehfNUgAb6bdCG9N_YMbnGM_V65ohQZZ2sC4NObr130pIg=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-10-21","text":"We had a clogged kitchen drain.  Called Fenwich and made an appointment.   We were already considering replacing our disposal so this seemed like a good time to discuss the possibility.\n\nJames was our Technician and arrived a just slightly over 2 hours later.  (Which was in the early part of the 2 hour window they promised.)  They also sent a text with his name and picture before he arrived.\n\nJames came in, asked a few questions, assessed the clogged issue and we decided to go ahead with a new disposal.   He immediately got to work and was finished in less than an hour.\n\nWe couldn't be more happy with our experience and would highly recommend Fenwick and James for any plumbing needs.\n\nIt couldn't have been a better experience.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNYMThUX3l3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICX18T_ywE%7C%7C?hl=en","owner_reply":{"text":"We're thrilled to hear about your positive experience with James and Fenwick Home Services. Thank you for sharing your feedback!","date":"2024-10-22"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNYMTlqaHBRRRAB","author":"Katherine Johnson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIVLcdsMTbmbHo86q7g8dv2YbFSXQrLHO-_wK9YtOrNhw7yVQ=s120-c-rp-mo-br100","rating":5,"date":"2024-10-21","text":"Jesse did a great job with our water heater replacement. Everything was as promised and he made sure to explain everything from warranty to instructions for making adjustments and future service. No surprises on pricing either. Highly recommend,","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNYMTlqaHBRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICX19jhpQE%7C%7C?hl=en","owner_reply":{"text":"We're delighted to hear that Jesse did a great job with your water heater replacement. Thank you for sharing your experience.","date":"2024-10-22"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNYNWFpaUtREAE","author":"C Singstock","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL7eBcdOEvokPxuFFe05SOs_QWLTO2ZBJyn6Qjc3kzHqaG5UQ=s120-c-rp-mo-br100","rating":5,"date":"2024-10-18","text":"I had 4 water heater installation estimates with 4 different companies and Fenwick price was several hundred dollars less and included everything. They did not pressure me and when I chose them to do the installation. They came the next day and were prompt. The technician, Andrew, was professional, efficient and experienced. Highly recommend for water heater installation...haven't used their other services.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNYNWFpaUtREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICX5aiiKQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback, C Singstock! We're thrilled to hear about your positive experience with our water heater installation services. If you ever need assistance with any other home services, feel free to reach out to us.","date":"2024-10-18"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNYcGVfM2tnRRAB","author":"Carl Goforth","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWsvNxz-0twr0AJlYUdQBw7kmNS4KrxHImv9yXCV12ABqqrl2uq=s120-c-rp-mo-br100","rating":5,"date":"2024-10-18","text":"Our technician, Patrick Lowe, was incredible! He was thoughtful, courteous and explained everything about the work order in detail. We are very appreciative for his personal touch and extraordinary service!!! Thank you, Fenwick Home Services! C Goforth","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNYcGVfM2tnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICXpe_3kgE%7C%7C?hl=en","owner_reply":{"text":"We're overjoyed to hear about your experience with our technician, Patrick Lowe. Thank you for sharing your feedback, Carl !","date":"2024-10-18"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURuNDVDVFF3EAE","author":"Jerry Overton","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI8TXrtGez8dbD64b8ERkLgR-UWwQXNk3NE7zDMrtggpNfcmw=s120-c-rp-mo-br100","rating":1,"date":"2024-10-15","text":"Technician was on time and completed work as soon as he could locate plumbing parts to do the job. We reviewed the needed parts to fix the toilet flush and fill systems. Based on our discussion, he quoted an estimate of approximately $300 to do the job and I approve to go ahead. After he finished the job, I was presented with a bill for $544 less credits for Sr and repair special. Net amount due was $430 which is over 40% more than his quote. I wouldn’t use this company again based on my experience.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURuNDVDVFF3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDn45CTQw%7C%7C?hl=en","owner_reply":{"text":"Thank you for your feedback. I’m sorry to hear about the unexpected increase in your bill after the work was completed. This is certainly not the experience we aim to provide. I’ve escalated this to management, and someone will reach out to discuss the matter further.","date":"2024-10-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURucjVlUm5RRRAB","author":"Amanda M. Burkhart","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX6t-EHVPpVyExbD-nay1USQ6DG4KSyqt2llMl66OHGWJ2MFOYs=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-10-11","text":"Would 100% recommend Fenwick Home Services. We've used them many times for plumbing needs, and we just used them again for an emergency plumbing issue today. They came quickly, had excellent communication and were able to fix the problem accurately and efficiently. We can't say enough kind words about our plumber Michael Bowen. He is so kind and really knows his stuff! Michael is the main reason we use Fenwick - you will not be disappointed if you request him for any of your plumbing needs. Both the company and Michael are very honest and trustworthy - you can count on them for quality work and to always do the right thing.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURucjVlUm5RRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDnr5eRnQE%7C%7C?hl=en","owner_reply":{"text":"Your feedback is incredibly valuable. We are thrilled to hear about your positive experience with Fenwick Home Services and Michael Bowen. Thank you for sharing your kind words!","date":"2024-10-14"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURuNV9IYXlBRRAB","author":"Marie Malone","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVDYXBFmXdI5NtWQsSBYlAxEPPhnEBF8LSb_6lTfz43hZEC-Xk=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-10-11","text":"We had a broken pipe from our well to the barn.  Fenwick had a technician out to us within the hour.  Professional, thorough and just a pleasant guy.  We were up and running in no time.  We definitely recommend Fenwick Plumbing!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURuNV9IYXlBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDn5_HayAE%7C%7C?hl=en","owner_reply":{"text":"Thanks for recommending Fenwick Plumbing! We sincerely value your feedback.","date":"2024-10-11"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURuLTdLLUR3EAE","author":"Ingrid Beach","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW78FTB4O3opCtrH0YE_V_9n-LctjcytDaexZb0oFWXlCnwR95I=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-10-10","text":"We had an Awesome experience!! Our water heater started leaking unexpectedly. When we called Fenwick, we did not expect to have someone out to our house within 1 hour of our call. We were pleasantly surprised. The called was placed to Fenwick around 3:15 and by 7 pm that same day we had a brand new updated water heater. When they say they will have your water heater replaced the same day, they meant it. The individual that took our call and our Tech was very professional and understood our needs. I will definitely utilize them in the future. Thanks Fenwick!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURuLTdLLUR3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDn-7K-Dw%7C%7C?hl=en","owner_reply":{"text":"We are privileged to have provided you with an awesome experience, Ingrid! Thank you for choosing Fenwick Home Services.","date":"2024-10-10"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURuN2ZhRWhnRRAB","author":"Troy H","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWsaWbgNdL-q4J7DbiO3ax_isG7jxfEnXr8nCwk61pwTzyt5QGh=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-10-08","text":"Once again, the best service. Worst possible timing for an outdoor hose bib to break and lose house water just a day before a hurricane. They were here in a few hours, completely resolved the issue and Justin provides the most amazing service once again. Highly recommend.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURuN2ZhRWhnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDn7faEhgE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the positive feedback, Troy! We're delighted to hear about your great experience with our service.","date":"2024-10-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURuemF5em1RRRAB","author":"J J","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVGWEpcA2mLtlb99wsrXlwV5p-PV8SzI3sS-i92HeN2zTVU35yKCA=s120-c-rp-mo-ba2-br100","rating":1,"date":"2024-10-08","text":"I just had someone come out to do a so called tune-up maintenance service on my system recently. I just took a look at my air filter and noticed how filthy it was. How is it that I just had a so called tune up service but my filter looks like it’s been ran thru the dirt. I purchased the buy one get one free but after noticing this you can keep that next inspection. I don’t want fenwick anywhere near my system ever again. You guys are officially FiRED forever!\n\nSincerely,\n\nDisappointed Customer!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURuemF5em1RRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDnzayzmQE%7C%7C?hl=en","owner_reply":{"text":"We are sorry to hear about your experience and we genuinely want to resolve this matter. Can you please provide the job number for the service performed so we can have a Customer Relations Manager reach out to you?","date":"2024-10-09"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURuc2FEQmZnEAE","author":"Carolyn Bell","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLfN3HaxafmCmvvI-aV-bqUSMHk4lXaIi-XwksyAPcpPQdKnA=s120-c-rp-mo-br100","rating":5,"date":"2024-10-07","text":"Thank you to Crystal for ensuring that a technician was able to service my sister's A/C on late Friday afternoon on 10/4. Also, I would like to thank Dillon for his kindness, respect and taking the time to explain to me the issues with the A/C. I would also like to thank him for documenting not only the service he provided, but recommendations so that it could be relayed and available to my sister for future reference. I noticed on the service truck the company is BBB accredited, and I must say that I feel it is well deserved. I highly recommend this company. Many thanks!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURuc2FEQmZnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDnsaDBfg%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback. We are glad to hear about your positive experience with our technician Dillon and our services.","date":"2024-10-07"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURub3R6SXJ3RRAB","author":"Ed Johnson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUWSARbTgqPM_jV7MS6-jKFe3JWeg8NOI9rKK_TMQb5sz3I13H59w=s120-c-rp-mo-ba4-br100","rating":5,"date":"2024-10-04","text":"From Holly the salesperson to the technicians who showed up to install my unit. My entire experience with Fenwick was excellent.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURub3R6SXJ3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDnotzIrwE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your positive feedback, Ed Johnson. We are glad to hear that you had an excellent experience with Fenwick Home Services.","date":"2024-10-04"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNqaGZHWXVRRRAB","author":"Erica Cammareri","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXXj2s5nv_KEcuVAj-1JUeTzZkiiEnx2J-cTqd7c1mx0SG4BhI=s120-c-rp-mo-br100","rating":1,"date":"2024-10-04","text":"Post install update:\n\nUnfortunately, I need to update my previous positive review. Shortly after the initial installation of my AC, I experienced severe flooding in my home. After tearing down walls and floors to investigate, it became clear that the AC installation was the cause of the flooding. Despite numerous attempts to contact the company, I have been met with silence and a lack of accountability.\n\nThe flooding wasn’t the only issue. I also had to call them because the insulation in the AC closet fell down, proving the unit was not secured properly during installation. To make matters worse, after just finishing my last payment for the AC unit (3 months) I’ve now been hit with unexpected costs to replace cabinetry in my kitchen, floors throughout my entire entry,  which has been unusable for three months due to the damage.\n\nI am now financially upside down from these repairs, Fenwick has not answered my calls to management nor have they reached out or offered any assistance or resolution. While a service person (Christian) was eventually sent by Jesse a manager of sorts sent him, it was far too late, and no support has been provided to address the significant financial burden and stress this situation has caused.\n\nI strongly urge the Fenwick to take responsibility and reach out to resolve this matter.\n\n—————————-\nWe first hired Fenwick to come for a tuneup to discover which we were not surprised that we are in need of a replacement AC unit which Christian immediately was able to find Tony to stop by the end of his route and give us support which I can say is very fair. A new unit is an investment and with really great service. Both of them made me feel very comfortable and I look forward to working with them again in the future to install a new system .","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNqaGZHWXVRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICjhfGYuQE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your concerns, and we sincerely apologize for the challenges you've experienced. We take your feedback very seriously and deeply regret the frustration this situation has caused you. A manager will be reaching out to you shortly to personally address the issues you’ve raised and work towards a resolution. We are committed to ensuring that this matter is properly investigated and that you receive the support you need. Thank you for your patience, and we look forward to resolving this for you as quickly as possible.","date":"2024-04-24"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURudEluR0t3EAE","author":"Ellis Manucy","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJuRFfWRLbYlocr08MSL1nk40xf0X84ncfW4Ccas3gANvAyhw=s120-c-rp-mo-br100","rating":5,"date":"2024-10-03","text":"I called at 8 this morning with a leaking water heater and Mike Bowen was here by 8:30. By 10:30 everything was fixed, dry and back to normal. Service was professional and courteous. I can’t imagine how it could have gone better. Photos are before and after.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURudEluR0t3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDntInGKw%7C%7C?hl=en","owner_reply":{"text":"We're grateful for your kind words, Ellis Manucy. Thank you for sharing your experience with us.","date":"2024-10-03"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURKeWVyOW1nRRAB","author":"Patricia Falaney","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL3pKWLEF0iLSWB6Cy46dkh5TeSeoJoHP4wJFdeO8c4VJI8bA=s120-c-rp-mo-br100","rating":5,"date":"2024-10-02","text":"Patrick is awesome! Worked on 4 small plumbing needs for us yesterday. I want him every time I call Fenwick!!! Look at the new faucet:)","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURKeWVyOW1nRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDJyer9mgE%7C%7C?hl=en","owner_reply":{"text":"Greetings Patricia! Thank you so much for taking the time to share your positive experience. We are thrilled to hear that Patrick provided excellent service for your plumbing needs. We sincerely appreciate your kind words and your loyalty to our company. If you ever need any assistance in the future, don't hesitate to give us. Thank you once again for your review and for choosing Fenwick!","date":"2023-07-19"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNuemVLMVN3EAE","author":"Brian Smith","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUNIgZ25JtEPwkoNV68zewJIQ7fVZvIS-RwNDg9znzKlC8D69S0=s120-c-rp-mo-br100","rating":5,"date":"2024-10-02","text":"Cannot thank Rafael enough for all the time and effort he put into ensuring that the system was installed properly and tested.  He went above and beyond!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNuemVLMVN3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICnzeK1Sw%7C%7C?hl=en","owner_reply":{"text":"Hi, Brian. We must have done something right to get such a good rating from you. We really appreciate you taking the time!","date":"2024-09-28"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURuZ042dGlnRRAB","author":"Karen Payne","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWAlO2BcEiSKkkL0ShVOrUa3EuL_Tfrzns10CPa2p5opC2ayDA9=s120-c-rp-mo-br100","rating":5,"date":"2024-10-01","text":"Michael Bowen is awesome! He replaced my nearly 20 year old hot water heater. Very friendly and professional. Had not used Fenwick before but will again. Thank you!\n\nKaren Payne","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURuZ042dGlnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDngN6tigE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear that Michael Bowen provided you with excellent service in replacing your hot water heater. Thank you for choosing Fenwick Home Services!","date":"2024-10-02"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNuODlPYVVnEAE","author":"Mike Novy","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUaIQZWbOjwrASkvZti0YeehtCbvJhbjdW2w-iudOuuaYCHdbk=s120-c-rp-mo-br100","rating":5,"date":"2024-09-29","text":"The Fenwick technicians changed out my air conditioning unit on a Sunday. They were professional and courteous, and respected my property.\nAlso not to forget  Holly Wiegmann  our comfort consultant was very knowledgeable and went over our options in detail.\nThank You!!!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNuODlPYVVnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICn89OaUg%7C%7C?hl=en","owner_reply":{"text":"Your positive feedback is greatly appreciated! We're glad to hear about your experience with our technicians and Holly. Thank you for choosing Fenwick Home Services!","date":"2024-09-30"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNuczlfQ1hBEAE","author":"Drew Haas","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKsW5J_fOeLeEMC2p5U_zHQNo3O7aVm0ZO3GiHnkYqq5vBvWw=s120-c-rp-mo-br100","rating":5,"date":"2024-09-29","text":"We called Fenwick on Sunday morning and Dayngel showed up within 30 minutes after scheduling the service.  He diagnosed and fixed the problem with our plumbing in less than an hour.  Fenwick earned a new customer after this impressive performance.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNuczlfQ1hBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICns9_CXA%7C%7C?hl=en","owner_reply":{"text":"We're grateful for your kind words, Drew. We're glad Dayngel could resolve your plumbing issue promptly. Thank you for choosing Fenwick Home Services.","date":"2024-09-30"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURHbmZTMktBEAE","author":"Brenda Haas","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVgPbc4X0eaT0bpd7wG8iTHLN6G4x8EvKP6eKmXOqkte4nA43CB=s120-c-rp-mo-ba4-br100","rating":5,"date":"2024-09-26","text":"I called Fenwick for a nin-emergency situation and thought for sure they wouldn't be able to make it out until the next afternoon earliest. Not only did our tech, Ron Ayers show up same day, he was earlier than expected! He did a great job and helped us to understand what caused the problem so we would know how to try to avoid it happening again.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURHbmZTMktBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDGnfS2KA%7C%7C?hl=en","owner_reply":{"text":"Your positive feedback is greatly appreciated. We're glad Ron was able to help you promptly and effectively. Thank you for choosing Fenwick Home Services!","date":"2022-01-05"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNuMXRLc2VBEAE","author":"Sharla Valeski","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjURaYcIaby6G3EqjNBCiWr3ENeqEIu62aR_ovN0R04UENvpikdM=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-09-25","text":"Great team Matt, Gage and Sean performed outstandingly well on a complicated rerouting of hot/cold water line on a 1940shome with outdated galvanized pipes. This job included faucet replacements and extra work to bring everything up to code. They cleaned up each day for renters who never went without water at night. The sales associate gave me a clear synopsis of what to expect so Fenwick will be my go-to for future plumbing repairs. Thank you!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNuMXRLc2VBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICn1tKseA%7C%7C?hl=en","owner_reply":{"text":"Your positive feedback is greatly appreciated! We're glad to hear that Matt, Gage, and Sean provided outstanding service during the rerouting of your water lines. Thank you for choosing Fenwick Home Services for your plumbing needs.","date":"2024-09-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURINV9fbDNRRRAB","author":"todd blanchard","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLnS06A3bg3uInasxbuuQffAbun4DR7izZBTyKjIhNhyejinQ=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-09-20","text":"Fenwick Services is the way to go for your plumbing needs. Frank and Caleb were the utmost representation of being professional and personable. They carefully analyzed the project before getting started and then executed it to my utmost satisfaction. These guys did not disappoint and you will want them for your plumbing and gas needs. My outdoor kitchen is ready to go. Ty again Fenwick Services. A+++ service. Highly recommend !!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURINV9fbDNRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDH5__l3QE%7C%7C?hl=en","owner_reply":{"text":"We are privileged to have provided you with A+++ service for your plumbing needs. Thank you for choosing Fenwick Home Services!","date":"2024-09-23"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURIZ05XY1RREAE","author":"Chris Rollo","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUBARNbz1AhOVVwqFguRQVwVw1EsouTB1YR-_o-zyjLbaNhgi5Q=s120-c-rp-mo-ba3-br100","rating":5,"date":"2024-09-11","text":"Justin was great. On time, knowledgeable, professional and polite. Recognized that the existing setup wasn't ideal and offered to provide a better option without me making a request. He completed the work within the window provided. Will definitely use Fenwick again.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURIZ05XY1RREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDHgNWcTQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for choosing Fenwick Home Services. We're glad to hear that Justin provided excellent service and went above and beyond to offer you a better option.","date":"2024-09-11"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNIczh1Wm1nRRAB","author":"Josh","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKGeTIchMs8Qzs78dzixmp45Ne-ZbfnzEcF9BUsFBGDPwAyYgI=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-09-08","text":"I had a great experience with Fenwick. I had a plumbing emergency on a Sunday and they sent a tech promptly. Dayngel was great and was able to replace a stud in one of my sinks in 5 minutes to stop the water from coming in. It was a great relief and I highly recommend Fenwick for emergency plumbing needs.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNIczh1Wm1nRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICHs8uZmgE%7C%7C?hl=en","owner_reply":{"text":"We are absolutely thrilled to hear about your great experience with Fenwick Home Services. Thank you for recommending us for emergency plumbing needs.","date":"2024-09-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNIN2VfbWx3RRAB","author":"Joel Schell","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKphowWdeUEQG0rTKw5TtYKpiiPR-MPeegVYOqNh4kJ68jnpw=s120-c-rp-mo-br100","rating":5,"date":"2024-09-07","text":"Needed a new Water Heater. Frank came out and presented all our options. He was very professional and installed our new water heater efficiently and left the space as if he wasn't even here. Very pleased with the same day service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNIN2VfbWx3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICH7e_mlwE%7C%7C?hl=en","owner_reply":{"text":"We're grateful for your positive feedback, Joel Schell. Thank you for choosing Fenwick Home Services for your new Water Heater installation.","date":"2024-09-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNIbHNpX3dnRRAB","author":"Natalie Urquhart","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIDv9PdUEwKc32RFr_4VdNXIggZ7QfIa6pIgopRvI9lxGhZfw=s120-c-rp-mo-br100","rating":5,"date":"2024-09-04","text":"Highly recommend Fenwick. Our AC compressor went out and we required a whole new system. They were able to come out same day give us an estimate and replace next day within 5 hours. They even matched a quote I received previously and did more work than the other company stated they would. Cannot recommend Fenwick enough!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNIbHNpX3dnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICHlsi_wgE%7C%7C?hl=en","owner_reply":{"text":"Your review is appreciated. We're glad we could exceed your expectations and provide a quick solution for your AC needs. Thank you for recommending Fenwick Home Services!","date":"2024-09-05"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNiako2TDZBRRAB","author":"Earle T.","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIBYYsS6qG99YaatjYBT5bzThJ8UEc9d1uc35wUj17WyXVisQ=s120-c-rp-mo-br100","rating":5,"date":"2024-09-04","text":"My hot water heater went out and I called Fenwick about 2 pm.  They had a service tech (Patrick)/at my house within an hour.  He assessed the problem and said I needed to replace the heater, and gave me a quote.  Patrick was able to get the heater replaced in a few hours. We are very pleased with the service.  Fenwick is fast, efficient, professional, and the price is fair.\nWe have relied on Fenwick before and will continue to do so.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNiako2TDZBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICbjJ6L6AE%7C%7C?hl=en","owner_reply":{"text":"We are honored to have been able to assist you with your hot water heater replacement. Thank you for choosing Fenwick Home Services.","date":"2024-07-24"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNIbXYtN2NBEAE","author":"Lisa Milligan","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIPLRbiCnFFgSIiFEVcKzkVKVmUjKZ-UpaHFzi2NqIyZ7HJdArh=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-09-03","text":"Scheduled an appointment online through the website and was provided with a time and day for the following day. Services provided were top-notch, professional, courteous, and clean and the service needed was anything but clean. I was very impressed. Cristopher was my technician arrived as promised within the hour of communication from the Fenwick office, I’ll call them again if ever needed","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNIbXYtN2NBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICHmv-7cA%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review, Lisa! We are thrilled to hear about your positive experience with our services. We appreciate your feedback.","date":"2024-09-04"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNIeW83eUx3EAE","author":"John Freda","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX8OT39jVGZMi6k9vTrTS4O5uR8ls-uEujo7mkUoKvJlb5Mnst-=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-09-03","text":"Online scheduling of appointment was convenient and simple. They followed up with a confirmation text and additional questions about the issue, to make sure the technician was prepared.\n\nTechnician emailed and texted me prior to arrival and was prompt to the scheduled arrival. Cody, the technician was tidy, had everything he needed to examine equipment, determined the faulty part, and quickly gave an estimate for repair.\n\nCody replaced faulty part, had my equipment back in working order and made sure my home was back up and running correctly.\n\nCody did a great job, was very professional, and skilled at his work.\n\nI would highly recommend Fenwick and Cody.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNIeW83eUx3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICHyo7yLw%7C%7C?hl=en","owner_reply":{"text":"Your review is appreciated. We're glad to hear Cody provided professional and skilled service. Thank you for choosing Fenwick Home Services.","date":"2024-09-03"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNIMlBtTjBBRRAB","author":"Richard Hinger","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVQUOIn9COWIL4HxRtrNRaYN6LIWKESlLdssdzTJzBbT4tm-TI=s120-c-rp-mo-br100","rating":5,"date":"2024-08-31","text":"Extremely happy with the repair.  Andrew was timely, efficient and polite.  Couldn't be better. Because of him,  Fenwick is my plumber and I can recommend  your services to all in need of a plumber","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNIMlBtTjBBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICH2PmN0AE%7C%7C?hl=en","owner_reply":{"text":"We're utterly delighted to hear about your positive experience with Andrew and Fenwick Home Services. Thank you for recommending us!","date":"2024-09-02"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNIb09meDBBRRAB","author":"Pamela Wilson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLCj2gfOJ7PhzWQj4z4sqNQZdOlTcTRjjTMAGplWWMIlDhSLQ=s120-c-rp-mo-br100","rating":5,"date":"2024-08-30","text":"Christopher was awesome! Responding to our emergency call, he was extremely efficient, knowledgeable, and accommodating. He made the necessary repair, and checked related parts to make sure everything was functioning correctly. Extraordinarily personable and professional, he also gave us estimates for repairs we know are coming, and we will absolutely be requesting him again!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNIb09meDBBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICHoOfx0AE%7C%7C?hl=en","owner_reply":{"text":"We are glad to hear that Christopher provided efficient and knowledgeable service. Thank you for sharing your experience, Pamela!","date":"2024-09-02"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNIZ0pINXV3RRAB","author":"Ryan Mon","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKoeiALu3y1V-AXgDapxFCxwdqsc-6FLjuwzm-p3-djnbedhQ=s120-c-rp-mo-br100","rating":5,"date":"2024-08-30","text":"Superb service! First time using them and the technician (Dylan Smith) walked me through everything that went wrong and how to prevent it in the future. The warranty plan was also great value. Would recommend and I’ll be using them for future maintenance too.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNIZ0pINXV3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICHgJH5uwE%7C%7C?hl=en","owner_reply":{"text":"We are overjoyed to hear about your superb experience with Dylan Smith at Fenwick Home Services. Thank you for your kind words and recommendation.","date":"2024-08-30"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQ3Xzd5d1V3EAE","author":"Luis Irizarry","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUYZNf2iI4ze7IfPJZ78jNM5M7u30TNebenoJQNlnA3kjfyP0E=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-08-30","text":"Bravo Zulu to Fenwick Services and Dayngel Fernandez, I had a plumbing emergency Fenwick was able to get me a plumber super fast. Dayngel Fernandez arrived at my house did a detailed inspection and went over all the steps to resolve my issue.  He was able to fix it quickly and efficiently.  He assured that everything was working before he left. Outstanding job and clean work site!! I’ll definitely recommend Fenwick and Dayngel Fernandez they are SPOT ON! Bravo Zulu to the whole team! Thank you!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ3Xzd5d1V3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID7_7ywUw%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words, Luis! We're thrilled you had a positive experience with Fenwick Home Services and Dayngel Fernandez. We appreciate your recommendation and are glad we could resolve your plumbing emergency efficiently.","date":"2024-08-30"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQ3ai1IV2hnRRAB","author":"Susan Collins","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKcuqMl2Fobq1ipawzzTJ0J0xWS4dAWmIom1eN-NUpwiN7hYQ=s120-c-rp-mo-br100","rating":5,"date":"2024-08-29","text":"Michael B. was polite, clean and such a nice guy! The first thing he did when he got to our house was take his shoes off. He was constantly cleaning up after himself, worked diligently and was very personable. We would recommend him 100% every-time, all the time.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ3ai1IV2hnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID7j-HWhgE%7C%7C?hl=en","owner_reply":{"text":"We're delighted to hear about your positive experience with Michael B. Thank you for recommending Fenwick Home Services!","date":"2024-08-30"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQ3dC1LZ2xnRRAB","author":"Bobby Harrold","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXhCvwdBMw1kyUNI5nquVwCbLGtOeGk4VzwCMdI3xOcpyYj5IoxDg=s120-c-rp-mo-br100","rating":5,"date":"2024-08-29","text":"Michael was very pleasant and kind upon arrival. He was very informative about what our problem was and what products to stear clear of in the plumbing realm. He offered us many options to choose from and even showed us pictures of past jobs he's done. I will highly recommend Michael and Fenwick to my peers as he was a delight.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ3dC1LZ2xnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID7t-KglgE%7C%7C?hl=en","owner_reply":{"text":"We're very glad to hear about your positive experience with Michael at Fenwick Home Services. Thank you for sharing your feedback!","date":"2024-08-29"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQ3bDhPbE1nEAE","author":"Lorna Foster","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKwVt93z8FhVCnmeo4HXBqxDRa1efG61Y6iVeH45fydVI3_8Q=s120-c-rp-mo-br100","rating":5,"date":"2024-08-29","text":"Thank goodness for Jesse who arrived early to take care of an emergency plumbing issue. He spoke in terms I could understand and explained how the issue developed. After a thorough investigation, Jesse repaired the malfunction. I feel so fortunate that he answered the call. Pricing was fair, especially since the outcome could have been worse. Thank you Fenwick!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ3bDhPbE1nEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID7l8OlMg%7C%7C?hl=en","owner_reply":{"text":"We're elated to hear that Jesse was able to resolve your plumbing emergency efficiently. Thank you for sharing your experience with Fenwick Home Services!","date":"2024-08-29"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQ3cDYzZHhRRRAB","author":"kerri levin","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVGme2a6xr7T45jwM1NRRKZWB0oXBWaeUXVf69T00ZkYTQrCzMp=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-08-29","text":"Repaired both toilets and saved me money. Expertly installed a grab bar in my shower I’ve been wanting installed for my 90 year old mother’s safety and made it seem simple. Saved me money again. Fast friendly service!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ3cDYzZHhRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID7p63dxQE%7C%7C?hl=en","owner_reply":{"text":"We deeply cherish your positive feedback, Kerri! We're glad we could help with the repairs and installation. Thank you for choosing Fenwick Home Services.","date":"2024-08-29"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQ3MjdTNGZ3EAE","author":"Whitley Crocker-McIntosh","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWnsIucqy5_fLB2HeQt_zdx4-GAb4S37ADEdy7t5sAp7TgBC5stsw=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-08-28","text":"Michael Bowen and Khan were great! He was very informative and patient through the whole process. I just brought a new home and it had a leak. He came out found the leak and explained the entire process of what he needs to do. He even provided information about the history of work done to the home I purchased. They worked diligently and got the job done in a day. I learned some much about the pipes in the home. He's a plumber and an educator.  Best experience as a first time homebuyer.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ3MjdTNGZ3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID727S4fw%7C%7C?hl=en","owner_reply":{"text":"We are honored to have provided you with a great experience, Whitley. Thank you for sharing your positive feedback!","date":"2024-08-29"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQ3cTVtRUZBEAE","author":"Gerald Devose","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIh9Q-NawIrEHC6rE99Wu967r4BwoDiQVk9MkfYTeSz89BcIQ=s120-c-rp-mo-ba3-br100","rating":5,"date":"2024-08-28","text":"Use Fenwick Plumbing for all my home plumbing needs, never disappointed. Professional and courteous techs who always seem to know what they're doing. Kept me informed and updated during the entire process. Thoroughly tested each completed project to ensure quality functioning.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ3cTVtRUZBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID7q5mEFA%7C%7C?hl=en","owner_reply":{"text":"Thank you immensely for your positive feedback, Gerald Devose. We are thrilled to hear that you are satisfied with our plumbing services.","date":"2024-08-28"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQ3eV95enZnRRAB","author":"Lisa Bianchi","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKMgueubTGvKXNrSUZU4xkVJq0QU9P5YLABOLHf4YzxDeeKBg=s120-c-rp-mo-br100","rating":5,"date":"2024-08-28","text":"Had a great experience with Rafael Serrano at Fenwick.  He was friendly and professional and quickly assessed the problem and was able to repair it promptly.  We are very happy with the service and will definitely use Fenwick again.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ3eV95enZnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID7y_yzvgE%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your great experience with Rafael Serrano at Fenwick Home Services. Thank you for choosing us!","date":"2024-08-28"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQ3ZzdfUGh3RRAB","author":"Lois Gainey","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIgKYV__0vb4f6CLkWxpzRcCMMFnnA9EhC-6f5B5fYsscuN9w=s120-c-rp-mo-br100","rating":5,"date":"2024-08-27","text":"The service I received from the office staff when setting up my appointment was extremely helpful and courteous.\nThe technician Dalton Hagen performed an excellent job. He was very prompt and the service was quick. When I had a concern he was able to resolve it very quickly.\nI would recommend Fenwick to family and friends.\nHappy Customer","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ3ZzdfUGh3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID7g7_PhwE%7C%7C?hl=en","owner_reply":{"text":"Your positive feedback is greatly appreciated! We are delighted to hear about your experience with our office staff and technician Dalton Hagen. Thank you for recommending Fenwick Home Services to your family and friends.","date":"2024-08-28"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQ3dGJQSDF3RRAB","author":"Zenobia Thomas","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIieaXlPcUc0q0XemT-Ll76g7zelfeV3-IvTGF7DkYb0xRjpg=s120-c-rp-mo-br100","rating":5,"date":"2024-08-26","text":"The service technician was outstanding. He educated us as proceeded to analyze and resolve our issue. He was extremely personable,  friendly and down to earth. We definitely will request Tim by name for future issues should they arise. He gets a 10 rating from this household.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ3dGJQSDF3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID7tbPH1wE%7C%7C?hl=en","owner_reply":{"text":"We are thrilled to hear that Tim provided outstanding service and that you were satisfied with his work. Thank you for sharing your experience with us!","date":"2024-08-27"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQ3MVplTXFRRRAB","author":"Leonard Murray","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIOYhfejJzyJcCqEFtXVJa7FR3hHTXGqKbnCZJCvJVkSqq2cQ=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-08-26","text":"The service technician  Rafael  Serrano  was very professional and polite.  He explained everything step by step and he even suggested a different product that I didn't think about.  I will definitely use and recommend Fenwick in the future.  Sincerely a satisfied customer.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ3MVplTXFRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID71ZeMqQE%7C%7C?hl=en","owner_reply":{"text":"We greatly appreciate your positive feedback, Leonard! We're thrilled to hear that Rafael provided professional service and helpful suggestions. Thank you for choosing Fenwick Home Services.","date":"2024-08-26"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQ3N3VudUxREAE","author":"Kevin Mercer","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLc9f5CWYFdIMedCeHxJvxv0sfFTgZVpRACRRrpnIPZqJn4-w=s120-c-rp-mo-br100","rating":5,"date":"2024-08-24","text":"Fenwick Specialist Jesse Thigpen was Excellent.  Very professional, knowledgeable, thorough, and expedient. Got all our plumbing issues inspected and addressed with great advice for follow-up maintenance.  Highly recommend!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ3N3VudUxREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID77unuLQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQ3MU5EUk5nEAE","author":"Jennifer A","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLw1X8gL4nw4Ymj2cGgCik6whZtBzT9zKGiDr0IgFEu5vO1OQ=s120-c-rp-mo-ba3-br100","rating":5,"date":"2024-08-21","text":"We had an issue with your AC unit at a rental property recent, and since it’s Florida, all AC issues feel like emergencies. Our technician, Ryan, was very helpful, clearly communicated the issue, and shared options for resolution. This was very important to me as I was not on location. He was extremely professional and sent me all the documentation of the service via email. Fenwick’s call center was quick to provide information on prices and scheduling and the company is reasonably priced and responsive to emergency or urgent situations - we would use them again and recommend them!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ3MU5EUk5nEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID71NDRNg%7C%7C?hl=en","owner_reply":{"text":"We are overjoyed to hear about your positive experience with Fenwick Home Services! Thank you for your wonderful feedback. We're particularly pleased that our technician Ryan was able to provide clear communication and helpful service, especially given that you were not on location. It's great to know that our call center was quick to assist with pricing and scheduling information, and that you found our services to be reasonably priced and responsive to urgent situations. We truly appreciate your recommendation and look forward to serving you again in the future if the need arises.","date":"2024-08-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQ3bFBqLVVBEAE","author":"Rob Adams","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXmClpN9MI6DWAYnCdSTn3ubXxYY10r_myuPBsV6DEM9zbDQLIQ=s120-c-rp-mo-br100","rating":5,"date":"2024-08-21","text":"Zachary Andrews did an excellent job. He was very personable, knowledgeable, and easy to work with. In the past, I was a Service Tech myself, and eventually managed Service Technicians for almost 20yrs. The way Zachary conducted himself and the proficiency that he showed, is what I used to teach my techs and are how things should be done. He was an absolute pleasure to meet and work with. If all of Fenwick's service guys are of the same caliber as Zachary, then I suspect that their company will be around for generations to come. Thank you, Rob Adams.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ3bFBqLVVBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID7lPj-UA%7C%7C?hl=en","owner_reply":{"text":"We are honored to have received your positive feedback, Rob. Zachary Andrews truly exemplifies our commitment to excellence. Thank you for recognizing his hard work and dedication.","date":"2024-08-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUM3N29Ma2d3RRAB","author":"Gradyfan","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKtpRw0faL3jJ5lOC3cZh5jZmrukxOIahXScy5a4vmFuXIxww=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-08-15","text":"I could not be more satisfied with the work Craig did in replacing my water heater, master bath toilet, and kitchen faucet. All of the work was done neatly, and Craig left the areas he worked in cleaner than when he started. I have called on Fenwick Home Services over many years now, and that is because they consistently do the type of topnotch work that Craig did today.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM3N29Ma2d3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIC77oLkgwE%7C%7C?hl=en","owner_reply":{"text":"Your positive experience with Craig's work is greatly appreciated. Thank you for choosing Fenwick Home Services for your plumbing needs.","date":"2024-08-16"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUM3cnFEcEJ3EAE","author":"Dorothy Hammond","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjURS3BXP4Loym1qxG34nt0wQVz9FS1VjWSDSLuRSDmjz9Js8xcCuA=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-08-15","text":"Michael Bowen and Sean came out and provided excellent service and were very clear and helpful with communicating my options to fix my water heater. So glad I could get the repairs done the same day I called. Definitely would recommend Fenwick!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM3cnFEcEJ3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIC7rqDpBw%7C%7C?hl=en","owner_reply":{"text":"Thanks for your wonderful feedback, Dorothy! We're glad Michael Bowen and Sean could provide excellent service for your water heater.","date":"2024-08-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUM3bW9UQWFBEAE","author":"James K. Coachys","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIG8nMFDGPItdaO1bboTWzQY13pB5HugbJmqXi6lFj2U7PSKQ=s120-c-rp-mo-br100","rating":5,"date":"2024-08-15","text":"We had a cracked pvc pipe in the wall behind our washer in our 3rd floor condominium, causing water leakage in the two units below us. Ben from Fenwick Home Services was here early the next morning. He quickly found the source of the problem and worked diligently to get it corrected. He was excellent—professional, competent and friendly. We would highly recommend him!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM3bW9UQWFBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIC7moTAaA%7C%7C?hl=en","owner_reply":{"text":"Your positive feedback is incredibly valuable. We appreciate your recommendation and are glad Ben was able to resolve the issue promptly. Thank you for sharing your experience with Fenwick Home Services.","date":"2024-08-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUM3Nm9PTjJBRRAB","author":"Rob Jackson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUAowLCQuAYGQO_BKsqV907Gzh-U5gOSYfWgySTykmQy7UYd3Gu=s120-c-rp-mo-br100","rating":5,"date":"2024-08-14","text":"Bill, the HVAC repairmen Fenwick sent out was very professional. He did an excellent job explaining my options for repairs or replacement. He even explained how having a plan with Fenwick would benefit my family. Great service all around.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM3Nm9PTjJBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIC76oON2AE%7C%7C?hl=en","owner_reply":{"text":"We're pleased to hear that Bill provided excellent service and explained your options thoroughly. Thank you for sharing your experience with Fenwick Home Services.","date":"2024-08-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUM3eXFEamdBRRAB","author":"Teofil Boata","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKJ99XPvy1Ygrlg7Pg6eiNQE1ZV4DoK7Vo8WkeVp1bWtyUOuw=s120-c-rp-mo-br100","rating":5,"date":"2024-08-14","text":"Frank just installed a new AO Smith water heater and I would like to share how happy we are (my wife and I) with the work done by Mr. Frank. He was very professional showing on time and provided precious advise in choosing the best water heater for our house.We highly recommend Frank to anyone who need a professional plumber.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM3eXFEamdBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIC7yqDjgAE%7C%7C?hl=en","owner_reply":{"text":"We're absolutely thrilled to hear that you had a great experience with Frank installing your new water heater. Thank you for sharing your feedback!","date":"2024-08-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUM3Z3Z5UkR3EAE","author":"Aaron Walker","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLpy3ADAm9ZaG08f__A3rKPlAP-RGXRpUsEfVsv5ZqmmKkgdA=s120-c-rp-mo-br100","rating":5,"date":"2024-08-13","text":"Entire experience w Fenwick is always top notch. Scheduling, communication before and after, and technician work is straight forward and to the point. Cody did a great job repairing our water heater in a timely manner with same day service. He was very thorough and professional throughout his entire visit to our home.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM3Z3Z5UkR3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIC7gvyRDw%7C%7C?hl=en","owner_reply":{"text":"We are overjoyed to hear about your top-notch experience with Fenwick Home Services. Cody did a great job repairing your water heater, and we appreciate your feedback.","date":"2024-08-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUM3X05HcWV3EAE","author":"judy sargent","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKpyqjP9kBKAQ9rkwHxY4fFB_UdGqNpV2gEWvXM1LxvJ03_jw=s120-c-rp-mo-br100","rating":5,"date":"2024-08-13","text":"Fenwick consistently exceeds my expectations! Today was my most recent experience. Matt Gray is so knowledgeable, professional and courteous. He works efficiently and is neat and organized.\n\nI very very highly recommend Fenwick for all your plumbing needs. I’d have given 10 stars in this review if I was able to!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM3X05HcWV3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIC7_NGqew%7C%7C?hl=en","owner_reply":{"text":"Your positive experience with Fenwick Home Services is greatly appreciated! Thank you for the kind words about Matt Gray's professionalism and efficiency.","date":"2024-08-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNWOGUteGlRRRAB","author":"Geoffrey Johnson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUKKn0DgSAuNiCR4UHjweKnb7bY2TRZSits7Fz9Eu3YGQRKIsrz=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-08-13","text":"Fenwick comes through again! We needed a new water softener system. Rafael Serrano was the technician that did the install. I felt completely comfortable with every step of our install. Rafael also took the time to educate me on the system and how it works. Thanks for the prompt service as well. Rafael came out the day after he walked through it with me. Thanks again!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNWOGUteGlRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICV8e-xiQE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words, Geoffrey! We're thrilled to hear that Christopher provided you with exceptional service and took the time to explain everything to you. We appreciate your trust in Fenwick Home Services and look forward to assisting you with any future plumbing needs.","date":"2023-12-07"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURiLTZtRlZnEAE","author":"Alicia Hart","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLuETyADj4uS513T8u9gfCcXMQ3i5STq84l4rZe8wSSFRfMMA=s120-c-rp-mo-br100","rating":5,"date":"2024-08-09","text":"We recently purchased our home and knew from inspections that our tankless water heater was in need of repair or replacement being 10 years old. I researched plumbing companies, including going to TECO referral page and Fenwick came up in a few places with good reviews. I called and they were able to come out same day and quote a price for fixes and replacement. Ultimately we went with replacement and it was all said and done by the end of the day.  MICHAEL BOWEN and Fenwick are our new go-to plumbers! We will call and request Michael to come replace our kitchen faucet and a few other smaller repairs around the house.  He was friendly, patient while I asked questions and enjoyable to talk with.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURiLTZtRlZnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDb-6mFVg%7C%7C?hl=en","owner_reply":{"text":"We are pleased to hear about your positive experience with Michael Bowen and Fenwick Home Services. Thank you for sharing your feedback!","date":"2024-08-12"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURiamNIRnZ3RRAB","author":"Joy Templeman","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWY36Me9Q_JvfMVggJSQCsehcm0BygzcVi99nZFpS4YqMzHA62c=s120-c-rp-mo-br100","rating":5,"date":"2024-08-08","text":"Chris was very professional,very helpful and exhibited outstanding customer service.I was Amazed that Chris was able to install the new toilet tonight. He even left to pick up the new toilet which was extra time and work on his part.We were impressed and grateful for his service. It was a pleasure doing business with Chris.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURiamNIRnZ3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDbjcHFvwE%7C%7C?hl=en","owner_reply":{"text":"We are absolutely thrilled to hear about your positive experience with Chris. Thank you for sharing your feedback with us.","date":"2024-08-08"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURidGQtZjlBRRAB","author":"Dana Merritt","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXURdBZBk2ODGU3Z10lYEJqybwArO5lH89u2AHuzaAqOB_LqQ2o=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-08-07","text":"We had never had problems with the toilet but all of a sudden it wouldn’t flush. We used a little narrow snake. That didn’t work. My son came over with a 20 foot-long snake. The toilet still would not flush. Time to call the experts Fenwick! Chris came to our home used a bigger better auger, but it still didn’t work. He took the toilet off and he saw the rubber seal and the wax part dissolved and clogging up the toilet. He cleaned everything up and put a new rubber seal on and bolts the toilet. I was happy it flushed, but the bowl was all scratched up from the 20 foot snake. Chris showed me how to take sand paper and gently sand out the scratches. It worked! Then he gave me a pair of gloves and an extra bit of sandpaper and told me it will take some elbow grease to get it all pretty again- but without his advice- I would have been clueless. Thank you Fenwick for sending Chris to my home to fix my guest bathroom toilet. I want to give him\n🌟🌟🌟🌟🌟!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURidGQtZjlBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDbtd-f9AE%7C%7C?hl=en","owner_reply":{"text":"We deeply respect your positive feedback, Dana! Thank you for sharing your experience with Chris from Fenwick Home Services.","date":"2024-08-08"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURieVllaHFBRRAB","author":"Patty Hinkle","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKSDbEF98s0ZhPeNfrYiD6FB7ZgV3OcuKTzSkQqZyRIRkZfiQ=s120-c-rp-mo-br100","rating":5,"date":"2024-08-06","text":"Michael Bowen and Holton were both very friendly as well as professional and did an excellent job installing my new water heater today!  They were neat as well as thorough and did not leave until making sure everything was operating to their satisfaction and mine!   I placed the call 8/6/24 and they were at my door within a couple hours to give me an estimate and were able to accommodate me with a same day install!  I highly recommend Fenwick and would not hesitate to use them again.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURieVllaHFBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDbyYehqAE%7C%7C?hl=en","owner_reply":{"text":"We're delighted to hear that Michael and Holton provided excellent service during your water heater installation. Thank you for choosing Fenwick Home Services!","date":"2024-08-07"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURiaVlpZ1pREAE","author":"Ronald Rigsby","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLudFFOv5_76hwC5MhKQ650xXDpzQhqoFHL9vpfEhfIyHA2OQ=s120-c-rp-mo-br100","rating":5,"date":"2024-08-06","text":"The service technician was very prompt, courteous, and capable. In addition he was very friendly.. would highly recommend fenwicks service to anyone. This is my second service with them as they changed my water heater two months ago and did an outstanding job in a short time.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURiaVlpZ1pREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDbiYigZQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your positive experience. We're delighted to hear that our technician provided prompt, courteous, and friendly service. It's wonderful to know that you were satisfied with both the recent service and the water heater installation. We truly appreciate your recommendation and continued trust in Fenwick.","date":"2024-08-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURiN3JHSi1nRRAB","author":"mark McKenzie","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKAG0-JQaVCA6qRX90SbWzPEL-81Hytn5fl99jeMZi0pOVbHg=s120-c-rp-mo-br100","rating":5,"date":"2024-08-05","text":"I unfortunately had a tree branch damage a pvc supply line to a hose bib. I called Fenwick Plumbing and they had a technician out within about 30 minutes. Dale, the technician, quickly assessed the situation, gave me my options and we agreed to the work. He did an outstanding job. He quickly fixed the issue and rerouted the pvc pipe for the future. I appreciate the quick response and the excellent repair! I’ll definitely continue using Fenwick for my plumbing needs!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURiN3JHSi1nRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDb7rGJ-gE%7C%7C?hl=en","owner_reply":{"text":"We're delighted to hear about your positive experience with Dale and Fenwick Plumbing. It's great to know that Dale was able to quickly assess and fix the issue, providing excellent service. Thank you for choosing us for your plumbing needs – we look forward to serving you again in the future!","date":"2024-08-05"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNUN09TZlZBEAE","author":"Jerry Buirge","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLQsfwQ95iZgW-SKMJtWARhWRVKgDV3zYOAj6QVc1HwDbZ9jSo=s120-c-rp-mo-ba3-br100","rating":5,"date":"2024-08-04","text":"Just completed a major drain problem and the Fenwick crew Darrell, Aaron, Zach and Bill ( ac condensation drain) all performed outstanding. All work done within time quoted. Good job guys.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNUN09TZlZBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICT7OSfVA%7C%7C?hl=en","owner_reply":{"text":"We are privileged to have provided outstanding service for your drain problem. Thank you for your kind words, Jerry.","date":"2024-05-13"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUM5ZzlhN2JBEAE","author":"Roey Halevy","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLPxtbcO2hUECG8AvARgWdFLQF9vf9GTLn0q8BqRS7Xn5PMFw=s120-c-rp-mo-ba3-br100","rating":5,"date":"2024-08-04","text":"Brendan was extremely professional, friendly, and patient with all the pro/con questions. He helped us make a better long term decision by going with the tankless water heater. His installation was very clean. I called Fenwick at 6:55am and they had an 8-12pm window, Brendan showed up at 8:35am, and by end of day the installation was completed. They had competitive prices with the added coupon as well as labor warranty. I was impressed by how the company operates with driver arrival alerts and quoting emails to show you the total price and models/brands. Will definitely recommend Fenwick to others.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM5ZzlhN2JBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIC9g9a7bA%7C%7C?hl=en","owner_reply":{"text":"We're thrilled to hear about your positive experience with Brendan and the installation of your tankless water heater. Thank you for sharing your feedback!","date":"2024-03-11"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURiOHZQSGhBRRAB","author":"Jeff Bradley","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJU21fBUDCMX1pd3PcVJ-EOi3r99TOXz2JyWIhiWRJDVCF9dQ=s120-c-rp-mo-br100","rating":5,"date":"2024-08-03","text":"I Would definitely use these guys again.\nDid an excellent job with my installation\nOutstanding workmanship. Excellent and knowledgeable leadership from Shamar Allen.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURiOHZQSGhBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDb8vPHhAE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review! We're glad to hear you were satisfied with our installation services.","date":"2024-08-05"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURibktiVHBnRRAB","author":"Tigenia Taylor","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXFR6n8N2mfp8iOxn_yA2x6QaAlKZeRW5_a0kp9nVtk41Gs0Auq=s120-c-rp-mo-br100","rating":5,"date":"2024-08-02","text":"Christopher arrived on time and quickly diagnosed the problem of the water leak in my toilet tank. He proceeded to provide various options to fix it and was more than happy with the option that we selected. Even greater than that , Christopher noticed that our smoke detector, fire was bleeping and graciously offered and did in fact replace the battery. Totally unexpected and just reflective of the type of service and overall decorum that he displayed with us. Based on my experience with Christopher and the work that he provided, I would gladly recommend Fenwick plumbing services to anyone. Particularly try to get Christopher.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURibktiVHBnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDbnKbTpgE%7C%7C?hl=en","owner_reply":{"text":"Your feedback is incredibly valuable to us, and we sincerely appreciate you taking the time to share your experience. We are thrilled to hear about your positive interaction with Christopher at Fenwick Home Services. It's wonderful to know that he not only diagnosed and resolved your toilet tank issue promptly but also went above and beyond by replacing the battery in your smoke detector. This kind of attentive service is exactly what we strive for. Thank you for recommending us to others, and we look forward to serving you again in the future should you need any further assistance.","date":"2024-08-03"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURiek5xRXhBRRAB","author":"Jessica Givens","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVM7Q9gwp4-TkZwRkvtuCrSgEztv23YqX1WASJpGZbxamumnwop=s120-c-rp-mo-br100","rating":5,"date":"2024-08-02","text":"Fenwick was amazing, very quick and easy to schedule service and have a technician come out quick. Jesse Thigpen was our technician, definitely going to be scheduling with him for any future services. Quick, confident, very helpful and professional!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURiek5xRXhBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDbzNqExAE%7C%7C?hl=en","owner_reply":{"text":"We're honored to have provided you with amazing service, Jessica! Jesse will be delighted to hear your kind words. Thank you for choosing Fenwick Home Services.","date":"2024-08-02"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURiNkpDMHZnRRAB","author":"Scott M","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWBoplUY9uu-Wr4sCMfXucKXpGFUAUJSoGhi-_7NyX4ohbfJt6w=s120-c-rp-mo-br100","rating":5,"date":"2024-08-01","text":"I have an older house built in the 60s with cast iron pipes. Needed to get a home inspection asap to change homeowners insurance after many home insurance companies bailed out of business in FL. The main issue was a clog in a bathroom sink along with polybutylene pea traps that had been previously installed at my house. I decided to obtain 3 estimates. Fenwick sent Joshua S. out to provide initial estimate, diagnostic work, and repair. I am 100% certain that Fenwick saved me hundreds of dollars on the cut out and repair of defective piping within a shared wall between kitchen and bath sink. Joshua noticed that he could access faulty bath sink drain piping through a panel under the kitchen sink. A competitor wanted to rip out my bathroom tile, wall, etc. to access the pipe. Professional, reasonable, smart, and fast is how I'd like to describe Fenwick Home Services. I now know who to call when I need plumbing in the future. Thank you, Fenwick!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURiNkpDMHZnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDb6JC0vgE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your feedback! We're glad Joshua and Fenwick Home Services delivered efficient and cost-effective solutions for your plumbing needs. We appreciate your trust and look forward to helping with any future needs.","date":"2024-08-01"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURib052SWF3EAE","author":"Alan Nummy","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWcUzHNxvPv4Y1urY0v3cCO88sQLFh4SEarvp9yPoaKDKqoH8Y=s120-c-rp-mo-br100","rating":5,"date":"2024-08-01","text":"Jessie did an outstanding job repairing our plumbing problem.  He was very informative explaining the possible issues and offering a plan to repair them. Jessie was very thorough and checked for other possible problems throughout the house. Great job. I would give Jessie and Fenwick Plumbing my highest recommendation.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURib052SWF3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDboNvIaw%7C%7C?hl=en","owner_reply":{"text":"Your feedback is incredibly valuable. We're thrilled to hear that Jessie provided outstanding service and thorough repairs. Thank you for the recommendation!","date":"2024-08-01"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURid0xhTFlBEAE","author":"Charles Washko","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL-TF7pINA_3cFWylbIwoXdmmaFXNIq0i2rbNxsck_srQdn0g=s120-c-rp-mo-br100","rating":5,"date":"2024-07-31","text":"I cannot say enough about Fenwick!  We had to have our whole house repiped and they sent the most amazing crew!  We received daily texts regarding who would be coming.  The quality control manager, Darryl, showed up everyday to check on us, John, the crew leader was very thorough, communication was clear, they were polite, courteous and professional!  We felt very well taken care of and it showed!  Excellent company, 10/10+++ highly recommended!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURid0xhTFlBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDbwLaLYA%7C%7C?hl=en","owner_reply":{"text":"We're overjoyed to hear about your exceptional experience with Fenwick Home Services! Thank you for sharing your positive feedback.","date":"2024-08-01"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNiOC03Z1hnEAE","author":"Tracy Arthur","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVqw34kOCb_1GAOPowUGL6NjD7vkCLb-62x7OZ2LtgwzYlREZFe=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-07-29","text":"I called Fenwick in the morning and had a technician to my house in the early afternoon to address a outside water spigot issue, the technician was Josh, he was pleasant, helpful, explained what he was going to do, and did a fabulous job in a very quick amount of time. The interaction was easy and very customer focused and, my issue was fixed right immediately, for a fair price. I would highly recommend these folks.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNiOC03Z1hnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICb8-7gXg%7C%7C?hl=en","owner_reply":{"text":"We're utterly delighted to hear about your positive experience with Josh fixing your outside water spigot issue quickly and efficiently. Thank you for sharing your feedback!","date":"2024-07-30"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNidnQ3RmtRRRAB","author":"Kyle Brownett","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJivz3DukKp1VkLJJJY9ogORvwIbqs8eBdZjbUp4HKuY8sK0g=s120-c-rp-mo-br100","rating":5,"date":"2024-07-27","text":"Our Technician, Bill, was awesome!  He arrived within our timeframe.  He quickly diagnosed the problem and got us back up and running.  He even let me watch the process and explained everything that was wrong and how to fix it!  He was very personable and easy to talk to.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNidnQ3RmtRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICbvt7FkQE%7C%7C?hl=en","owner_reply":{"text":"We greatly appreciate your positive feedback, Kyle! Bill is a valuable member of our team, and we're glad he could assist you efficiently.","date":"2024-07-29"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNiOXViN2JBEAE","author":"Michael Vincek","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKRUaahNzx-LsnceNBdIguk-ZT1Jn3MZ0h3Vd9iSD-HWT0A-w=s120-c-rp-mo-br100","rating":5,"date":"2024-07-27","text":"Christopher Anderson was very professional neat and clean. Explained everything I needed to know about what was going on. would definitely recommend Fenwick to friends and family very happy with their service. Wish I could give more than a five star.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNiOXViN2JBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICb9ub7bA%7C%7C?hl=en","owner_reply":{"text":"We are pleased to hear that Christopher provided professional service and explained everything thoroughly. Thank you for recommending Fenwick Home Services!","date":"2024-07-29"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNibHZTN3pnRRAB","author":"Bruce Stone","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI7jrQSvgPBTdh76P7nnqIeKXWovpzE5ZK3Pen-RzRxjk1YfA=s120-c-rp-mo-br100","rating":5,"date":"2024-07-26","text":"Justin did a great job. I called at 11:00 and he was there by noon. He was courteous and professional and did an excellent job. I would not hesitate to use Fenwick plumbing again","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNibHZTN3pnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICblvS7zgE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURObHF2TTZBRRAB","author":"Kendall Schroeder","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVpGEM1jTxFLRICSC9wu3OmC-kCbEXeklPLMfAVQyijOzXsXAI=s120-c-rp-mo-br100","rating":5,"date":"2024-07-26","text":"Definitely a much much better experience than last time! Both technicians who came were polite and best of all friendly (William). Explained what the issue was and showed me what happened with the leak. Then because I was past due for a check up they waived the fee for coming out.\nIncredibly generous and helpful!\nThank you!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURObHF2TTZBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDNlqvM6AE%7C%7C?hl=en","owner_reply":{"text":"We deeply respect your feedback, Kendall! We're glad to hear that you had a much better experience this time with our technicians. Thank you for sharing your positive experience with us!","date":"2024-07-29"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNiX01ibWt3RRAB","author":"John Mackie","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJs-wmejYUa9fnogLtq6KlhO8NhiUmeE0briQbKnVC79KRTPQ=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-07-24","text":"Tim and Shawn pulled off an incredible job. They fixed a deep water main break leading into the house, surrounded by roots, in a single morning. A task unable to be done by 3 other companies. With a respectful sense of urgency due to the entire neighborhood water needing to be shut off they located, excavated, and repaired the burst line in 4 hours. Both gentlemen couldn't have been more helpful explaining the process while they hit each step. Even going the extra mile and adding a raised shutoff valve for the main line before the yard so any future issues will not impact the other 15 homes in our community. Excellent work, couldn't praise these guys enough.\n\nSide note, Fenwick also repaired a water main break for another neighbor so after this you guys will be our 1st call moving forward.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNiX01ibWt3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICb_MbmkwE%7C%7C?hl=en","owner_reply":{"text":"We are overjoyed to hear about your positive experience with Tim and Shawn. Thank you for sharing your feedback!","date":"2024-07-24"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURyazgzRWh3RRAB","author":"Antone LeFevre","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKdJVrIAu0x2DI1eTB3bqHnduVeCa2C52Vz4DzOkxFjftrj6w=s120-c-rp-mo-br100","rating":5,"date":"2024-07-19","text":"Dalton installed a new hot water heater. He gave us options and then professionally did the installation himself. Start to finish it took about 2.5 hours. I’m very happy with the service provided!  Thanks!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURyazgzRWh3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDrk83EhwE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURyZzQyQWtnRRAB","author":"Julie Ann Peterson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWYijP_xSe86nmroM4fPx-LoF9mjdT7YoaHCNYfRqk8YdpZSnw=s120-c-rp-mo-br100","rating":5,"date":"2024-07-19","text":"I cannot say enough good thinks about our Technician Tim! He was great! Not only did he do a great job, worked quickly, and cleaned up after he was done, he was incredibly patient with our high anxiety dog! Highly recommend Fenwick’s and Tim!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURyZzQyQWtnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDrg42AkgE%7C%7C?hl=en","owner_reply":{"text":"Your positive experience with our Technician Tim is greatly appreciated! Thank you for recommending Fenwick Home Services.","date":"2024-07-19"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURybW9MaGJnEAE","author":"Mommyo Pearl","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJwNOooIHgi3vgK2qMUqMy13GrdhTARBKgodYtf7jJPaeq7-A=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-07-16","text":"The technician showed up on time. Bob was very personable and informative as to what we could do to help keep our AC handler up & running thru routine cleaning & self maintenance. He took his time to explain our issues and made sure it was up & running properly.\nThank you very much & I will certainly spread my experience & will recommend Fenwick to all my friends & acquaintances.\nSincerely,\nMs. Pearl","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURybW9MaGJnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDrmoLhbg%7C%7C?hl=en","owner_reply":{"text":"We greatly appreciate your kind words and are thrilled to hear about your positive experience with our technician, Bob. Thank you for recommending Fenwick Home Services to your friends and acquaintances.","date":"2024-07-17"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURybk9HZm53RRAB","author":"Nancy","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIFs-0teuQWi9xOgF8-oU78JOfoEmHJFvNVawOyCIA4QCnl8g=s120-c-rp-mo-br100","rating":5,"date":"2024-07-15","text":"Fenwick Plumbing did a great job. They were quick to come out. Michael Bowen worked all day to make sure everything was just right. He took out my old gas water heater and put in a gas tankless water heater. It was a huge job.  I’m very pleased with the product and the professionalism. I would definitely use them again.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURybk9HZm53RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDrnOGfnwE%7C%7C?hl=en","owner_reply":{"text":"We are pleased to hear that Michael Bowen provided great service and that you are happy with your new gas tankless water heater. Thank you for choosing Fenwick Home Services.","date":"2024-07-16"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURyZ0p6aUl3EAE","author":"ruthie wyatt","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJTewmp4WNyLqtIRNGkP3gATBNLZ3bDxmTkiflK-goCQOMoPw=s120-c-rp-mo-br100","rating":5,"date":"2024-07-12","text":"We had a gas leak that caused us to have to shut off our supply leaving us with no way to cook and no hot water. Fenwick sent a tech out first thing. Craig Rock came to our house and was extremely thorough and professional. Very grateful for the prompt service and how helpful Craig was. Amerigas gave us a company they refer to and they told us we’d have to wait two weeks. We were only down about 18 hours.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURyZ0p6aUl3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDrgJziIw%7C%7C?hl=en","owner_reply":{"text":"We are delighted to hear about your positive experience with Craig Rock and our prompt service. Thank you for choosing Fenwick Home Services.","date":"2024-07-12"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNydl9XYmd3RRAB","author":"Dawn Knies","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWS71CCTmaokSy9JbcQkbZ_Z-4nAhkGY3vUZ_8gMObJ2_ltOFs=s120-c-rp-mo-br100","rating":5,"date":"2024-07-12","text":"I am so pleased with the service Fenwicks provided. They promptly responded to my call, which was made on Sunday night. Monday morning I received a call and email, stating the the technician would be out between 8.00 and 8.30 am. Patrick was here on time and wasted no time in finding the problem. He is quite knowledgeable and knows what he’s doing. He took the time to check if the hot water tank was under warranty, ordered the new one, which came 2 days later. Patrick was back here installing the next day. He’s prompt and efficient, takes the time explaining in detail what needs to be done. If I need Fenwicks again I will be requesting Patrick.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNydl9XYmd3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICrv_WbgwE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback, Dawn. We are privileged to have Patrick on our team and we're glad he was able to provide you with prompt and efficient service. If you ever need us again, don't hesitate to give us a call at (904) 490-7003.","date":"2024-07-12"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNybGNuMmV3EAE","author":"Hope Wilson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK4teP-QQKhzPWBcGqR3zJV_6LTjBRAZ5LcIxkxqbuye2oarQ=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-07-09","text":"We were impressed with technician, Rafael, from Fenwick Home Services who was on time, courteous, and above all, knowledgeable about what it will take to make our repair. We were also given options for ordering replacement parts.\n\nThank you Fenwick Home Services for your immediate attention to our plumbing needs and this technician who upholds your promise of amazing treatment.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNybGNuMmV3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICrlcn2ew%7C%7C?hl=en","owner_reply":{"text":"Thank you immensely for your kind words, Hope. We are thrilled to hear about your positive experience with Rafael and our services. We appreciate your feedback and look forward to assisting you with any future plumbing needs.","date":"2024-07-09"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNyeW9iMGFREAE","author":"Erin Mongoven","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVTcuDagKVA1303EoTmf902qAsO39Kkk9Mjl342-cZGTXuPeoI=s120-c-rp-mo-ba3-br100","rating":5,"date":"2024-07-05","text":"Had a great experience with everyone throughout my experience! The team was professional and efficient in setting expectations and explaining everything in great detail! Big thank you to Bill, Tony, Max, Colby, and Shamar!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNyeW9iMGFREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICryob0aQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words, Erin! We're utterly delighted to hear about your great experience with our team. We appreciate your feedback and look forward to serving you again in the future.","date":"2024-07-08"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURMci1tU3p3RRAB","author":"Ginger Harris","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVvNHJP9FmNypX8h1lF6xqLDDSyeSEXDWc4Jcz3W8n3CSKdt3Re=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-07-02","text":"I called Fenwick's as my tankless hot water heater was not working. They experience from the call to the follow up was great.  I got a text with the tech's name , a picture and about them.  Totally blew me away.  They sent me a message when he would arrive and he did. He was very thorough found problem, gave me total.  He spent a couple hours handling the issues and then checked his work making sure he would not leave until I had hot water.  Matt Gray was my tech and exceeded expectations and I was impressed every step of the way.  I have renovated lots of homes and never had such a great experience that the entire plumbing company  paid attention to the client!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURMci1tU3p3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDLr-mSzwE%7C%7C?hl=en","owner_reply":{"text":"We're utterly delighted to hear about your positive experience with Fenwick Home Services! Thank you for sharing your feedback and for choosing us to help with your tankless hot water heater. If you ever need assistance in the future, don't hesitate to reach out to us at (904) 490-7003.","date":"2024-07-02"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURMLTl2Vk13EAE","author":"Will Ludwigsen","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUz4CzxnnLELWU3CcUYfRcZod5ha64a4NaWrtghNcR0F6vOGELo=s120-c-rp-mo-br100","rating":5,"date":"2024-07-01","text":"Fenwick is fast, capable, and honest. A plumber from another company arrived late to look at our hot water heater, poked at the pilot light, and then pitched us a $4,100 replacement. I called Fenwick the next day and their tech arrived on time, cleared out some dust, performed some much-needed maintenance, and charged me $149 for a standard service call. They are my new best friends.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURMLTl2Vk13EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDL-9vVMw%7C%7C?hl=en","owner_reply":{"text":"Your feedback is incredibly valuable to us. We are glad we could provide you with fast, capable, and honest service. Thank you for choosing Fenwick Home Services. If you ever need assistance in the future, don't hesitate to give us a call at (904) 490-7003.","date":"2024-07-01"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURMMlpMV0dnEAE","author":"Danaeya Starchild","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKLLKC0iPwPucxtcBrIiPd3skF8Re961yOxheizteQjDXhCnQ=s120-c-rp-mo-br100","rating":5,"date":"2024-06-28","text":"Robert Lewis was my technician. He showed up promptly and went after the problem which was an overflowed toilet. He got it all straightened out and in the process was explaining things and we got it done. He then cleaned up whatever mess he made and it was just really good customer service. He was friendly, patient, and professional. I was very very pleased with the work that he did. And excellent job!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURMMlpMV0dnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDL2ZLWGg%7C%7C?hl=en","owner_reply":{"text":"We're happy to hear that Robert provided excellent customer service and resolved your issue promptly. Thank you for sharing your positive experience with us.","date":"2024-06-29"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURMcWFMQzhnRRAB","author":"Jaime Marrou","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUIQr0cv4jbxE9acRHsJxcLkxzLB2pglGZtGHWzwrnsadZx-XE5=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-06-28","text":"Super satisfied. The technician was incredibly efficient and professional. He replaced the water heater by himself. I was impressed by his skills, knowledge and care for cleanliness. A great person. He reassured us on our decision to chose Fenwick. Great job.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURMcWFMQzhnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDLqaLC8gE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review, Jaime. We are glad to hear that you were satisfied with our technician's service and professionalism. We appreciate your feedback and are happy to have been able to assist you with your water heater replacement. If you ever need our services again, don't hesitate to reach out at (904) 490-7003.","date":"2024-06-28"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURMMGJteHp3RRAB","author":"J P.","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJA7D1B9rPSa6CHczyCwYdqXUkNGbeXkIV2swG8rkbtWfENuw=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-06-28","text":"Great experience start to finish! We were able to get a qualified plumber to do 2 days of work on short notice. Frank and his co-worker (sorry I can’t remember your name) installed a steam shower for us. They did a great job with the installation. Thank you!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURMMGJteHp3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDL0bmxzwE%7C%7C?hl=en","owner_reply":{"text":"We greatly appreciate your positive feedback and are thrilled to hear that Frank and his co-worker did a great job with the installation of your steam shower. Thank you for choosing Fenwick Home Services!","date":"2024-06-28"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURzdHNIa0NnEAE","author":"Phil Wieczynski","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKpZ4ShjjwzoI8m7WVY94lbV7t4LlcBmbaNVp56ma01zBYsFA=s120-c-rp-mo-ba3-br100","rating":5,"date":"2024-06-27","text":"I had some concerns about my water softener so I called my favorite plumbing company, Bill Fenwick. Scheduling was easy and appointment was for the next day. Jesse arrived on time and he did a fantastic job. He’s an outstanding rep for your company. Very professional and thorough. He checked out my system and adjusted my settings. He took the time to explain the system to me. I will definitely use this company again!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURzdHNIa0NnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDstsHkCg%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your positive experience with us, Phil! We're overjoyed to hear that Jesse provided excellent service and took the time to explain everything to you. We look forward to serving you again in the future.","date":"2020-03-04"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURMNXBiaHVBRRAB","author":"Grace Miller","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIOObu8JAPV3CardVhSFwTYHjB-bY7O7UtBmqiPm-90Dd43_Q=s120-c-rp-mo-br100","rating":5,"date":"2024-06-27","text":"I’m so glad I chose to go with your services! The two men who serviced my phone were able to identify the plumbing problem right away, explained everything to me, and fixed the issue promptly. Very professional and kind! Michael Bowen is the guy to go to with all your home fixing issues! Thank you!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURMNXBiaHVBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDL5pbhuAE%7C%7C?hl=en","owner_reply":{"text":"Your positive experience is our top priority! Thank you for choosing Fenwick Home Services and for your kind words about our team. We're thrilled to hear that Michael Bowen was able to provide you with excellent service. Thank you for your feedback!","date":"2024-06-27"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURMc0xpRU5REAE","author":"John Risler","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJj6MaDFpLO-C-6qqjrbolGPZTU0l4UG11b4GF9OWMNZnjedg=s120-c-rp-mo-br100","rating":5,"date":"2024-06-24","text":"At 6:30 we realized that we had no hot water. Called Fenwick who had installed the heater about 10 years ago. By 8:30 two uniformed techs were at our door, diagnosed the issue, explained our options and began to work. By 3:00 they had installed our new tankless propane heater and we had plenty of hot water. Smoothest service you could ask for. Would recommend Fenwick to anyone who  wants quality products, proper installation and fast, hassle free, service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURMc0xpRU5REAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDLsLiENQ%7C%7C?hl=en","owner_reply":{"text":"We genuinely admire your kind words and are thrilled to hear about your positive experience with our team. Thank you for choosing Fenwick Home Services for your hot water needs. If you ever need assistance in the future, don't hesitate to reach out to us at (904) 490-7003.","date":"2024-06-24"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNMdTZpQVZBEAE","author":"Donna Bird","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLTorBy8pMl3-rVHLXBnCQCImoBmcrjzfk2ytlw6-qUfGuGdA=s120-c-rp-mo-ba4-br100","rating":5,"date":"2024-06-23","text":"Andrew was the best, polite, and extremely knowledgeable. I called your office at 3pm on a sat and within the hour Andrew was here. He listened to my concerns, asked a few questions, did some investigating and determined what the problem was. From my first contact with your receptionist, who also was very helpful and friendly my experience with Fenwick plumbing has been a good one and I will def call again if need be.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNMdTZpQVZBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICLu6iAVA%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review. We deeply cherish your kind words about Andrew and our team. We are glad we could provide you with a positive experience. If you ever need our services again, don't hesitate to call us at (904) 490-7003.","date":"2024-06-23"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNMcGNtSFdREAE","author":"Kenneth Boris","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIjYFmwHq4bLKk1nBmMND-xuLTXZjA-EAsb95hTZjzn2AYgMw=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-06-21","text":"We called Fenwick for an AC service and were given a time slot in the afternoon. I was notified via text email and call that my tech would be arriving in 20 minutes   Christian took his time to correctly troubleshoot the issue. He took the necessary actions to get the unit functioning properly and even took time to show me what the problem was. Top notch service and staff. I would highly recommend this company","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNMcGNtSFdREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICLpcmHWQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to share your positive experience with us. We're overjoyed to hear that Christian provided top-notch service and took the time to explain the issue to you. We appreciate your recommendation and look forward to serving you again in the future.","date":"2024-06-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNMeXEtcWhnRRAB","author":"M L","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLSbBHIY-1m42nLRrA1KmhIDSKKbjayiHAFCgoA4Odd7Gdu=s120-c-rp-mo-br100","rating":5,"date":"2024-06-17","text":"Rafael Serrano did a wonderful job replacing our new water heater. He was very helpful and considerate. Called Fenwick in the morning and by 6:30 pm, we had a new water heater installed and working. Rafael assessed, called for new unit, and unit was delivered same day. I was amazed, usually we have to wait for parts. Thanks for prompt response and great service.\nDefinitely recommend.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNMeXEtcWhnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICLyq-qhgE%7C%7C?hl=en","owner_reply":{"text":"We are overjoyed to hear about your positive experience with our services. Thank you for recommending Fenwick Home Services.","date":"2024-06-18"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNMeXZtNmZBEAE","author":"M B","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVZF-nf8i9AahMy4qF7qi77gdPiXXwztp34g-yFx8IXat-FCfvKmQ=s120-c-rp-mo-br100","rating":5,"date":"2024-06-17","text":"Softener went bad. Craig Rock came out and really went above and beyond on the repairs. My filter had busted sending carbon throughout the lines in the house. He took every aerator off the faucets, disassembled the shower heads, and purge all the lines. He was remarkable and saved me the time of having to do it. Even when I told him I would handle it he stayed and completed the job and then some. Was at my house for hours. I appreciate it. Great employee you have Fenwick.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNMeXZtNmZBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICLyvm6fA%7C%7C?hl=en","owner_reply":{"text":"We greatly appreciate your kind words and are thrilled to hear about Craig's exceptional service. Thank you for choosing Fenwick Home Services.","date":"2024-06-18"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR6djVLVFh3EAE","author":"Ardra Jones","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVyIPKvdwj3iYlmU0Z6l_DMhr4EPpbxr-NX0Q2E7Y_qSibi1ODTEQ=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-06-13","text":"I can't express enough gratitude for the outstanding service provided by Michael, Senior, and Zach from Fenwick Plumbing, Cooling & Heating. They treated my 73-year-old mother with the utmost respect and generous care, completely alleviating her fears of being taken advantage of. Their professionalism was evident throughout the entire process, with no price gouging, just honest and reliable work. If you have elderly parents or young families, these are the people you want taking care of them. We feel incredibly blessed and grateful for their exceptional service. Highly recommend!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR6djVLVFh3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDzv5KTXw%7C%7C?hl=en","owner_reply":{"text":"Your positive feedback is greatly appreciated. Please contact us for further details at (904) 490-7003. Thank you for choosing Fenwick Home Services.","date":"2024-06-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR6bThfUG9RRRAB","author":"Marcus Brubaker","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJqXw74wxGgCeznJMoo7q3aAsjjQUe7gMv4fVTy4-0HI1PCGg=s120-c-rp-mo-br100","rating":5,"date":"2024-06-12","text":"Service was top notch. Communication was excellent! Setup an appointment yesterday for this afternoon and was contacted about an earlier appointment which had my issue resolved before the original appointment was scheduled. Will certainly be recommending and using for all future needs!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR6bThfUG9RRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDzm8_PoQE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback! We're thrilled to hear that our communication and service exceeded your expectations. We look forward to assisting you with any future needs.","date":"2024-06-12"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR6c2JPUUN3EAE","author":"Susan Fifield","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU66V_scnbMNGo-UgqxfRQ7FFjBLC0eeF83TbTxstPKjazshkGBQA=s120-c-rp-mo-br100","rating":5,"date":"2024-06-10","text":"Ryan arrived on time, was polite and courteous, and even tried to make friends with our “Cujo” of a puppy Maggie (she hates repairmen!).  He got to work and found the issue right away and did his best to give us some cooler air tonight before the new system gurus step in tomorrow morning.  He knew his stuff and did his best to help us out with a less than optimal system to get us through one more day.  Thanks Fenwick!  Very pleased with your team and service!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR6c2JPUUN3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDzsbOQCw%7C%7C?hl=en","owner_reply":{"text":"Your positive feedback is greatly appreciated! We're glad Ryan was able to help you out and make friends with Maggie. Thank you for choosing Fenwick Home Services.","date":"2024-06-11"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR6dm9fd0lREAE","author":"Gloria April","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXqAP-c5B070QCIGLob29Wdp0hYvXeUjwNuLcDpw0rJAX44RXIl=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-06-10","text":"Cody went above and beyond to ensure the experience was great. The whole team worked to make sure the install was seamless and done correctly. They had a serious challenge as our attic space was not conducive to installing the pipes. This team was super and I cannot say enough about Cody. He was so kind and courteous, making sure I knew the system and how to control the thermostats.\nCudos to Cody and his team. I highly recommend Fenwick. I have been using them for 3 years and they are fabulous at all the aspects, plumbing, Airconditioning.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR6dm9fd0lREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDzvo_wIQ%7C%7C?hl=en","owner_reply":{"text":"We're pleased to hear that Cody and the team at Fenwick Home Services provided such exceptional service for your installation. Thank you for recommending us and for being a loyal customer for 3 years. If you ever need assistance in the future, don't hesitate to reach out to us at (904) 490-7003.","date":"2024-06-10"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR6d3JYX2hnRRAB","author":"Wayne Farquharson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWC-auBArIPiKDYgdmUuw99YezbpQpdZ3XGq5X49OlmAk3Z5sM=s120-c-rp-mo-br100","rating":5,"date":"2024-06-08","text":"We called another plumber and they recommended Fenwick as they couldn’t do all the work we needed done. We called Fenwick late afternoon and they had a technician at our house by 8 am the next morning. Joshua did an outstanding job. He explained everything he was going to do and the cost he quoted was reasonable.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR6d3JYX2hnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDzwrX_hgE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience with us. We're elated to hear that Joshua provided outstanding service and that the cost was reasonable. If you ever need assistance in the future, don't hesitate to reach out to us at (904) 490-7003.","date":"2024-06-10"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN6amN6X1V3EAE","author":"Shelly Dunne","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUrclLJ2J71nVQeJ1008NXXSz0YDmtjTk9SSYvLjJK3X5bsJNEwGQ=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-06-03","text":"After 20 years of ongoing plumbing problems (and thousands of dollars later), two of my neighbors recommended I call Fenwick Home Services. Two days ago they sent a plumber who diagnosed my problem. It was my old water softener unit that had never been fully uninstalled and was clogging up my pipes. Today they sent a Master Plumber, Michael Bowen, along with an assistant, and installed a new soft water unit. Michael Bowen said I was “infiltrated throughout the house… one of the worst he’d seen in 40+ years of plumbing”.\nMichael Bowen also suggested (but didn’t try to sell me) that I might think about replacing my hot water heater, which was installed in 2009, after I had a flood inside my home near the old water heater. I had been thinking I was living on borrowed time with this one. Fenwick sent it out, and that was installed at the same time. All in a day!\nIn all these years no plumbing company has ever accurately diagnosed my problem. I am incredibly grateful to everyone at Fenwick. The dispatcher was great, and helped with getting me on the schedule first thing this morning, as I work in the afternoons. I received a text message that they were on the way and I could track them en route.\nI can safely say you are in good hands with Fenwick. Finally my plumbing issues are truly resolved!\nMany thanks!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN6amN6X1V3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICzjcz_Uw%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful feedback! We are thrilled to hear that our team was able to accurately diagnose and resolve your plumbing issues after years of ongoing problems. We appreciate your trust in Fenwick Home Services.","date":"2024-06-04"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN6d3Jxc1J3EAE","author":"christine rabideau","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIUSHp3QfBK8tg5RrIZ4VYr75CUTOHyKxjh8aBWodOBHfAYh7wl=s120-c-rp-mo-br100","rating":5,"date":"2024-05-31","text":"Woke up finding out I needed a hot water tank. Immediately called Fenwick and then scheduled Michael Bowen to come to the rescue. He did a great job providing me options and educating me. Kept me informed on what he was doing and also made sure I confirmed the repairs after he was finished. Great work and I would recommend. Thank you Michael for brightening my day.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN6d3Jxc1J3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICzwrqsRw%7C%7C?hl=en","owner_reply":{"text":"We're utterly delighted to hear about your positive experience with Michael Bowen and Fenwick Home Services. Thank you for recommending us!","date":"2024-05-31"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNUMzQyS2xnRRAB","author":"MJ FlJax","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI0AV_wSRY04xpF8qFb7TblAYk08VmeG8hI8EtuhbhS09D48w=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-05-28","text":"Had a water main shutoff that needed to be replaced. I am selling my house and the inspector dinged me on it. Reached Fenwick on line Sunday afternoon and they scheduled me for Monday afternoon. Communications was excellent, tech arrived exactly on time, gave me very competitive price, had everything he needed on the truck and was done very quickly. Tech was professional, knowledgeable and very personable. Without a doubt my first call for any plumbing issue.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNUMzQyS2xnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICT342KlgE%7C%7C?hl=en","owner_reply":{"text":"We're grateful for your positive feedback and are glad we could help with your water main shutoff replacement. Thank you for choosing Fenwick Home Services.","date":"2024-05-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURUeThmcVBnEAE","author":"CL Dobbins","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUXmtQTdJGV7SI4XMQhEAtWyqmqFJ6IEvoMyK_g6jdWs1YO28M=s120-c-rp-mo-br100","rating":1,"date":"2024-05-28","text":"The technician was great and explained a variety of things that may be causing the issue with my AC unit, but ultimately it’s two days later and my upstairs unit is still not cooling down the bedroom and loft. The thermostat showed 99 degrees when he first arrived and after paying more than $600 to correct the issue it’s still almost 80 degrees upstairs 2 days later.  Not satisfied with the results so I’m hopeful they will correct the issue timely.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURUeThmcVBnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDTy8fqPg%7C%7C?hl=en","owner_reply":{"text":"We value your input and apologize for the inconvenience you have experienced with your AC unit. One of our Customer Relations Managers will be contacting you to work towards a resolution.","date":"2024-05-28"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURUNHI2NnJ3RRAB","author":"Pamela Chirico","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVywlPyMi9GGoRzFT-fiLz2AaAr3I-yWqGxQNrwae8V7Gel2Di-=s120-c-rp-mo-br100","rating":5,"date":"2024-05-23","text":"I called for an estimate on a non-emergent water heater installation and I was grateful that they were able to come out the same day. They were knowledgeable and professional and clear in their explanation of what needed to be done. Would love to have them do the install however they were not at all competitive with their pricing. Very expensive. Sad but I will have to keep getting additional estimates.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURUNHI2NnJ3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDT4r66rwE%7C%7C?hl=en","owner_reply":{"text":"We take your feedback seriously and apologize for any inconvenience caused by our pricing. We strive to provide competitive rates while maintaining our high quality of service. Feel free to reach out if you have any further questions or concerns. Thank you for considering Fenwick Home Services. (904) 490-7003.","date":"2024-05-23"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURUOEt1aTh3RRAB","author":"Sara Slettebo","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJX8xRq83pPY4RJ71JbxZXWlP-0lUxCj5J5lfCmasnmyLjXxg=s120-c-rp-mo-br100","rating":5,"date":"2024-05-21","text":"William from Jacksonville, FL was great!  He was on time, professional, and explained very well what was wrong with my system. I was provided a few options for repair, and my system was repaired quickly.  It was also great to be able to book a next day appointment online.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURUOEt1aTh3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDT8Kui8wE%7C%7C?hl=en","owner_reply":{"text":"We deeply cherish your positive feedback and are glad to hear that William provided excellent service. Thank you for choosing Fenwick Home Services.","date":"2024-05-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUMxOHF6MFV3EAE","author":"Shirley Hinkle","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjULL8Je0477SXBA0W7vbRIRSe5noGr7lg0hYA_k2omwiGOFw4c=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-05-20","text":"My plumber, Christopher was amazing. He took time to listen to what the problem was and he was able to fix it. He took his time and always asked questions to make sure that I was happy. He was very neat, and he cleaned up after himself. He wore his little booties, coming in and out of my house, which I was very grateful for, and he cleaned up all his mess. He was very pleasant to talk with, and he made me feel very comfortable. I highly recommend Christopher, he has a great personality and very professional, and he got the job done.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMxOHF6MFV3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIC18qz0Uw%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words, Shirley! We're glad to hear that Christopher provided you with excellent service and that you were satisfied with his work. We appreciate your recommendation and look forward to serving you again in the future. If you have any further plumbing needs, please don't hesitate to contact us at (904) 339-8007.","date":"2023-12-27"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNULW8tOTVnRRAB","author":"Lisa Maselli","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUoZgb8EMTkAQRlznWZaH3AHqkGsRi_277w2Y9EWutzrsxiuu0dCQ=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-05-14","text":"Extremely satisfied. Out of 3 different companies quotes Fenwick heating and plumbing was the best price, came out on a Saturday, quickest to install, extremely friendly, salesperson Tony was top notch excellent, technicians were highly skilled and fast, unit Daikin Fit AC works quiet and cools house fast. Warranty excellent, 5 plus stars on the company and the manufacturer.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNULW8tOTVnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICT-o-95gE%7C%7C?hl=en","owner_reply":{"text":"We are utterly delighted to hear about your positive experience with Fenwick Home Services. Thank you for choosing us for your heating and plumbing needs. We strive to provide top-notch service and we are thrilled to hear that you are satisfied with our work. Thank you for your kind words and for taking the time to leave us a review.","date":"2024-05-14"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNULXJpeG13RRAB","author":"Margaret DeVore","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXxg2zB3h4UZ6Wa2LiwUeB7IKV6QGe5iLuusHuST5bapbNVqoWv=s120-c-rp-mo-br100","rating":5,"date":"2024-05-13","text":"We discovered a leak in the hose bib on the outside of our home this morning and immediately called Fenwick Services based on our previous good experience with the company. Joshua Stricklin, our Fenwick technician arrived promptly in the time frame we were promised, assessed the matter and provided a clear solution and affordable cost for resolving the leak. He was able to fix the leak quickly with minimal inconvenience. He was courteous and professional at all times. We highly recommend Fenwick Services and will continue to use them for any future needs.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNULXJpeG13RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICT-rixmwE%7C%7C?hl=en","owner_reply":{"text":"We are grateful for your kind words and for choosing Fenwick Home Services. Thank you for taking the time to share your positive experience with us. We look forward to serving you again in the future.","date":"2024-05-14"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNKNXFtbjZBRRAB","author":"Pedro Claudio","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUX-yURbv6ZEfIX5aDGOVn97ZI0b6EbrIVFfmegACqwNFhfMkwkLw=s120-c-rp-mo-ba5-br100","rating":5,"date":"2024-05-13","text":"Very high quality Cust service. During the new AC installation they keep the area very clean.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNKNXFtbjZBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICJ5qmn6AE%7C%7C?hl=en","owner_reply":{"text":"Greetings Pedro, thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you were impressed with the high quality of customer service provided by our team during your new AC installation. Keeping the area clean is certainly a priority for us, and we're glad to know that it met your expectations.","date":"2023-06-27"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURqcTRyVUZ3EAE","author":"Ahmad Rashad","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW21PRRfhf03KnQKxIJ7Er_tImqiV3INhT4jnrsqdYR-Exgzpeq=s120-c-rp-mo-br100","rating":5,"date":"2024-05-07","text":"Thanks to Michael. For making our very old shower a little less old. He was diligent and patient with great humor. Thanks again!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURqcTRyVUZ3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDjq4rUFw%7C%7C?hl=en","owner_reply":{"text":"Your review is appreciated! We are thrilled to hear that Michael was able to help with your shower. Thank you for choosing Fenwick Home Services.","date":"2024-05-07"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNsMGNmVlJ3EAE","author":"James Crenshaw","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUcZboOCwxeYVOb_Kjkh6PZ2oNHO9sWyP8R91pw2LHo-XX7xFBdlw=s120-c-rp-mo-ba3-br100","rating":5,"date":"2024-04-30","text":"Patrick is the best ask for Patrick Lowe!\nHe’s batting 1000% on punctuality.  He’s going to either run his own division one day or continue to make this Biz\nThe Standard in Plumbing.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNsMGNmVlJ3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICl0cfVRw%7C%7C?hl=en","owner_reply":{"text":"Thank you, James, for your kind words and positive review of our technician, Patrick Lowe! We're thrilled to hear that he provided excellent service and exceeded your expectations with his punctuality. We appreciate your confidence in our business and we'll make sure to pass along your feedback to Patrick. If you ever need our plumbing services again, please don't hesitate to reach out to us at (904) 339-8007.","date":"2023-11-20"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNqcThEYWVnEAE","author":"Jen M","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWnRIUZKUlaRWo0R0bHUHlgbG5J3-xOoEeHDTf57BzRdG6NlG78=s120-c-rp-mo-br100","rating":5,"date":"2024-04-25","text":"Arrived on time, great communication regarding estimated time and potential costs. They were able to instal a new furnace that day, very professional, efficient, super friendly, cleaned up after themselves and explained the warranty. I would highly recommend Fenwick! Thank you!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNqcThEYWVnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICjq8Daeg%7C%7C?hl=en","owner_reply":{"text":"We are thrilled to hear about your positive experience with our team at Fenwick Home Services. Thank you for recommending us and for choosing us for your furnace installation. We appreciate your feedback and are always here to help with any future HVAC needs.","date":"2024-04-26"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNqMFo3Vi1nRRAB","author":"Donna Chartier","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLCleXri5LCEtk7hkjwtJyyIIwIWE0foChkzXpM9IotPZ5big=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-04-22","text":"We had a kitchen faucet that needed to be replaced.   I called Fenwick Plumbing on Saturday, and as it was no rush, they could  schedule someone to come that fit in their  schedule.  Dispatch scheduled a time for Monday and I was given 2 time slots to choose from.  Amazing response time, I was not expecting an appointment that fast.  The plumber that came out was highly skilled, very knowledgeable and answered any questions I had.  The new faucet was in place and working within an hour.  I am glad that I called Fenwick Plumbing, it's good to know who you can call to make things right.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNqMFo3Vi1nRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICj0Z7V-gE%7C%7C?hl=en","owner_reply":{"text":"We are thrilled to hear about your positive experience with Fenwick Home Services! Thank you for choosing us to take care of your kitchen faucet replacement. If you ever need assistance in the future, don't hesitate to give us a call at (904) 490-7003.","date":"2024-04-23"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNqOG9QRUxREAE","author":"Barrington McFarlane","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKHU8p98lB5_AgT37--HEnkh0p8uViSt-ygfYG2_TOKeHL-PA=s120-c-rp-mo-br100","rating":5,"date":"2024-04-19","text":"Michael Bowen was very knowledgeable about his profession and completed the job in a very efficient manner. Left the area completely clean.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNqOG9QRUxREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICj8oPELQ%7C%7C?hl=en","owner_reply":{"text":"We appreciate your positive feedback, Barrington. Thank you for choosing Fenwick Home Services. If you ever need assistance in the future, please don't hesitate to contact us at (904) 490-7003.","date":"2024-04-22"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR0bDZ2OXF3RRAB","author":"Kay Henry","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUdvPH5fOqlMqf70Nv4rBxwts7I5-Gkm0QaxrXiibFMnWRAt_D9wg=s120-c-rp-mo-ba3-br100","rating":5,"date":"2024-04-18","text":"Got AC service today from Michael who was fantastic! Great customer experience yet again!!!!\n\nAndrew was very courteous and respectful of our home. He was very clear and direct once the issue was diagnosed, and he offered alternatives to help us make an informed decision. Great customer experience!!!! I have follow up work and will definitely ask Fenwick to send Andrew back out to work on our home.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR0bDZ2OXF3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDtl6v9qwE%7C%7C?hl=en","owner_reply":{"text":"We are thrilled to hear about your positive experience with Michael and Andrew! Thank you for choosing Fenwick Home Services. If you ever need assistance in the future, don't hesitate to give us a call at (904) 490-7003.","date":"2024-02-07"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNqLUtHRklBEAE","author":"Morgan PlusFour","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUfW6rD1UMYk9qQCgO_FT5-FOJVpDiO7Ucf0QEmVpRUN3Bl_hWvRA=s120-c-rp-mo-br100","rating":5,"date":"2024-04-17","text":"I typically don't write reviews, but my recent experience with Fenwick Plumbing compelled me to share. When the utility department alerted me about a potential leak, I didn't notice anything amiss at first. Promptly after calling Fenwick, Matt and his assistant were at my doorstep within hours. Their polite and professional approach was immediately evident as they expertly located the elusive source of the leak. I was particularly impressed by their extensive knowledge and efficiency. Once they identified the issue, they swiftly addressed it, minimizing any disruption. Matt and his team were not only tidy and organized, but they also equipped me with the necessary information to make an informed decision, potentially saving me from a costly fix. Having relied on Fenwick Plumbing for several years, I've consistently been pleased with their service, but this experience particularly stood out as exceptional.\n\nJoe K","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNqLUtHRklBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICj-KGFIA%7C%7C?hl=en","owner_reply":{"text":"We appreciate your feedback and are glad to hear that you had a positive experience with our team at Fenwick Plumbing. Thank you for choosing us for your plumbing needs. If you ever need assistance in the future, don't hesitate to reach out to us at (904) 490-7003.","date":"2024-04-18"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNqNk5uZk53EAE","author":"Angelia Smith","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU494HzjgY1errWoUoavTuHWKQqo74Jaa1VTcfJU2I2crL42LY=s120-c-rp-mo-br100","rating":5,"date":"2024-04-17","text":"After weeks of searching for the right company let me just say I was totally satisfied with Fenwick. From my first conversation to my last conversation I was very satisfied with my experience with everyone I came in contact with.. I highly recommend Fenwick for AC services and/or new units. They offered the best warranty out of 10 companies I researched. 12 years on parts and labor unheard of even coming from their competitors.  A special thanks to Holly who has the patience of Job she knows how to explain things in terms where you can keep up with her. She’s not a pushy salesperson. Lastly, to all The workers that came out every last one of them was very respectful, kind,  and professional. They cleaned up after they done and explained how to work the system in its entirety. Great customer service Fenwick. I almost forgot to mention they had the best price out of my all my quotes. This is not a paid advertisement for sure.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNqNk5uZk53EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICj6NnfNw%7C%7C?hl=en","owner_reply":{"text":"We are thrilled to hear about your positive experience with Fenwick Home Services! Thank you for choosing us for your AC needs and for taking the time to share your feedback. We appreciate your kind words and are glad to hear that our team provided excellent service. If you ever need assistance in the future, please don't hesitate to reach out to us at (904) 490-7003.","date":"2024-04-17"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNqa04zUllREAE","author":"Noelle F","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocILyjD_kw4WE62epVLsTllafxrc-pCq6WrvzC5DyRi9Kj-Ucg=s120-c-rp-mo-br100","rating":5,"date":"2024-04-16","text":"We love Fenwick! Michael Bright serviced our A/C unit last fall; he was so fantastic to work with. We requested to have him do our spring service as well. He’s so knowledgeable and does such a great job. We are very happy with our service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNqa04zUllREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICjkN3RYQ%7C%7C?hl=en","owner_reply":{"text":"We are thrilled to hear that you had a great experience with Michael Bright and that you are happy with our service. Thank you for choosing Fenwick Home Services!","date":"2024-04-16"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUREdTRlMVB3EAE","author":"John Marshall","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVM6zf7gBMk-BvE3-7rCnffiR0ri2VvjLH11-JYQzXhomuhL_om=s120-c-rp-mo-br100","rating":5,"date":"2024-04-14","text":"Aaron, from Fenwick Plumbing installed a new electric water heater for me today. He wrote up the estimate and gave us a sum off because we had done business with them in the past. Aaron's workmanship and professionalism was evident. We were very happy with the install. Highly recommended!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUREdTRlMVB3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDDu4e1Pw%7C%7C?hl=en","owner_reply":{"text":"We are thrilled to hear about your positive experience with Aaron and our team at Fenwick Home Services. Thank you for choosing us for your water heater installation. We appreciate your recommendation and look forward to serving you again in the future.","date":"2024-04-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUREbkplRXBBRRAB","author":"Melissa Bushong","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIIaF7JZOwRMtvMGlWI9xH8BzmKUkyR5b_w53H6QudkVdtjsg=s120-c-rp-mo-br100","rating":5,"date":"2024-04-06","text":"Jessie from Fenwick appreciated our situation and came very quickly.  He diagnosed and offered various solutions with all the details describing the  differences.  He was very patient as we discussed what our concerns are and what is important to us.  We made the decision to get a new water softening system and he was able to schedule us quickly.  We felt that we were treated very fairly and courteously.  We highly recommend him and Fenwick and give both FIVE STARS PLUS.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUREbkplRXBBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDDnJeEpAE%7C%7C?hl=en","owner_reply":{"text":"We are thrilled to hear about your positive experience with Jessie and Fenwick Home Services. Thank you for recommending us and for choosing us to help with your water softening system. If you ever need assistance in the future, please don't hesitate to reach out to us at (904) 490-7003.","date":"2024-04-08"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNEeS1pM213RRAB","author":"Gregory Kovacs","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLEQYGfw1rvk9ESS10P4iwYh2nXWrP2qPc082JNTHAmb8YhqQ=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-04-01","text":"Aaron was prompt and very professional.  He completed service in the time he estimated, and provided pictures of our tankless water heater, pointing out areas for future concern. He also answered several questions and provided information about replacement water heaters with improved features for our consideration. Well done, Aaron!  Fenwick has always been very reliable and professional in servicing our needs.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNEeS1pM213RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICDy-i3mwE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your feedback, Gregory. Thank you for choosing Fenwick Home Services for your water heater needs. If you have any further questions or concerns, feel free to contact us at (904) 490-7003.","date":"2024-04-01"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNEdGY3bDlnRRAB","author":"Jen Harden","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJpuw4szu6l-u2dGxyAGCyGd3s_GFem1rZcBqj66er1mA6Y3A=s120-c-rp-mo-br100","rating":5,"date":"2024-03-30","text":"We had a Hot Water Heater that began leaking and knew we needed a new tank.  They took care of the removal and had new one installed!  From start to finish less than 3 hours and super great guys. Michael Underwood was extremely knowledgeable and easy to speak too. I would call again for my plumbing needs and would recommend the company based staff (phone lady, Jess, was great too) and efficiency.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNEdGY3bDlnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICDtf7l9gE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your positive feedback, Jen! Thank you for choosing Fenwick Home Services for your plumbing needs. If you ever need assistance in the future, don't hesitate to give us a call at (904) 490-7003.","date":"2024-04-01"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNEMWNPN2V3EAE","author":"John Ludlow","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWGwv5ZuX9a2i4UMxrYCFQJA7v0kBrPaJsCWNlzqUkAeawXgdEX=s120-c-rp-mo-br100","rating":5,"date":"2024-03-30","text":"Fenwick services was amazingly helpful with a last minute hot water replacement needed on a Holiday weekend. Ray was our technician and was one of the best service providers I’ve ever worked with. He was patient in helping me contact the manufacturer and also went above and beyond to ensure we had a water heater replaced same day! Definitely recommend Fenwick!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNEMWNPN2V3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICD1cO7ew%7C%7C?hl=en","owner_reply":{"text":"We appreciate your feedback, John! Thank you for choosing Fenwick Home Services for your hot water replacement needs. We are glad to hear that Ray provided you with exceptional service. If you ever need assistance in the future, don't hesitate to give us a call at (904) 490-7003.","date":"2024-04-01"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQ5MDRHbUNBEAE","author":"Jamie Carvalho","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK8EhG15aJZbjKOjzpPmoACZP0edF0xsNRqMX-ReUTaH-DSwQ=s120-c-rp-mo-br100","rating":5,"date":"2024-03-20","text":"This company and there hard workers especially Rafel is amazing. Very respectable and honest. I recommend them to anyone looking for a plumber. They are highly knowledgeable and are just amazing. I’ve needed them a few times and every time has been the same. There energy when they come to your house is like family and they just are very sweet guys. If I could give 100 ⭐️s I would. Highly recommend.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ5MDRHbUNBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID904GmCA%7C%7C?hl=en","owner_reply":{"text":"We are thrilled to hear about your positive experience with our team, especially Rafel. Thank you for recommending Fenwick Home Services to others in need of plumbing services. We appreciate your kind words and look forward to serving you again in the future.","date":"2024-03-20"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUM5bmRtT3ZBRRAB","author":"David Moriconi","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL2qENdnQXYbsPvLDD5CcDhyYmKOXCCj6NgUqYHCIR-Qxur3A=s120-c-rp-mo-br100","rating":5,"date":"2024-03-08","text":"Easy to schedule. Heat pump water heater replaced in one day! Clean and competent work, knowledgable technician with attention to detail! Great experience… Highly recommend!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM5bmRtT3ZBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIC9ndmOvAE%7C%7C?hl=en","owner_reply":{"text":"We are thrilled to hear about your positive experience with our services, David! Thank you for recommending Fenwick Home Services. If you ever need assistance in the future, feel free to reach out to us at (904) 490-7003.","date":"2024-03-08"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUM5dE5pWTBnRRAB","author":"prajith Menon","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI8sR_o0688bSmidH9P7V5IBu7oBOKMNs5jaugGYkuoEw26YA=s120-c-rp-mo-br100","rating":5,"date":"2024-03-03","text":"The purchase was significant for us, so we were pleased to engage the services of a reputable company for the work. The installation team performed admirably, demonstrating efficiency, knowledge, and friendliness. They arrived punctually, worked diligently, and delivered an exceptional end result. I must mention Tony's professionalism, which was exemplary. I would not hesitate to conduct further business with Fenwick due to his courteous demeanor. I highly recommend this company to all.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM5dE5pWTBnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIC9tNiY0gE%7C%7C?hl=en","owner_reply":{"text":"We are thrilled to hear about your positive experience with Fenwick Home Services and our installation team. Thank you for recommending us and for acknowledging Tony's professionalism. We look forward to serving you again in the future.","date":"2024-03-04"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURkNzZpODBBRRAB","author":"Lisa Anderson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV7c_hH4G6ZvnlqDFSxQwN7RwDaonoYHAiHUgOxxKU5d_AC3RGv_A=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-02-28","text":"Michael was excellent and thorough.  He really deep cleaned my system and took the time to explain how to understand my thermostat and it's setting ings.  He also explained the different maintenance plan and what it covers is cost effective.  Thanks Michael for your time and patience with this lay person!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURkNzZpODBBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDd76i80AE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your kind words, Janet! We're glad to hear that Michael provided excellent service and took the time to explain everything thoroughly. Thank you for choosing Fenwick Home Services.","date":"2024-02-28"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURkcjhyTjVRRRAB","author":"Kirk Landau","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUq8hoJVJcFxopzcUxZje3J6ZRUF5JmjFPoy-maCZq1w9OYyGM=s120-c-rp-mo-br100","rating":5,"date":"2024-02-28","text":"Frank Lamia with Fenwick Plumbing came out to install two faucets in my master bath. I called Fenwick at 8:20 and he was here by 9 o’clock.\n\nFrank was personable, competent, thorough and friendly. The work was just completed but I am confident that it was done correctly. Frank was careful to check for any leaks and proper fitment. Fenwick has done plumbing work for us in the past and is always reliable. I was pleased with the promptness of the work and the competency. I highly recommend Fenwick Plumbing.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURkcjhyTjVRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDdr8rN5QE%7C%7C?hl=en","owner_reply":{"text":"We appreciate your positive feedback, Kirk! Thank you for choosing Fenwick Home Services for your plumbing needs. If you ever need assistance in the future, don't hesitate to give us a call at (904) 490-7003.","date":"2024-02-28"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURkM3JEN3FBRRAB","author":"R Mason","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVA9B8v3w5QjTK_1EHvCD959hBIVT8lLpgYydgnpmy9UGHM8VE=s120-c-rp-mo-br100","rating":5,"date":"2024-02-24","text":"I have used Fenwick Services over the years for A/C and plumbing.\nEvery time the service was on time with a professional tech.\nMy recent interaction started with Fenwick started with a rather high electric bill and odd things going on with the heat system.\nI had a tune up scheduled and the technician was on time, very thorough after the inspection ,explaining the issue and giving options for fixing the issue. We chose to replace our a/c system. The comfort advisor, Tony, was our first person to interact with deciding what system was needed for our home. He was a true professional from the start. He explained the size systems available for our home and let the wife and I decide what would work for us. Set it up for install the following morning.\nThe team installing our system were , in my opinion, top notch.\nEach crew member had a task during the process of steps from removal to install to finish. These 4 guys worked flawlessly to not get anothers way to complete the install process.\nGreat job!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURkM3JEN3FBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDd3rD7qAE%7C%7C?hl=en","owner_reply":{"text":"We are thrilled to hear about your positive experience with Fenwick Home Services! Thank you for choosing us for your A/C and plumbing needs. We appreciate your kind words and look forward to serving you again in the future. If you ever need assistance, please don't hesitate to contact us at (904) 490-7003.","date":"2024-02-26"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURkcXFiOWJREAE","author":"Kevin Owens","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV-aZ-dqzSKs_4RIo0Vk6AcOtaBBe3RdWzNQvPDHP4ZLN6CGsJu=s120-c-rp-mo-ba3-br100","rating":5,"date":"2024-02-22","text":"Technician, Christian, arrived on time and went right to work doing an inspection, testing, and cleaning of my AC system. He was very thorough, quick, and friendly. The special pricing advertised for this inspection was very good and there was no cutting corners. Very pleased with the service from Fenwick. Great communications as well. Highly recommend using Fenwick for installation (they installed my system 3 years ago at a very competitive price) and for servicing your existing system.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURkcXFiOWJREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDdqqb9bQ%7C%7C?hl=en","owner_reply":{"text":"We appreciate your positive feedback, Kevin! Thank you for choosing Fenwick Home Services for your AC system needs. If you ever need assistance in the future, don't hesitate to reach out at (904) 490-7003.","date":"2024-02-22"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURkeXVtdlFBEAE","author":"Diane Dewsnap","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVdcu5gCT2DVeZxm16yhNnvTym6nCg5dgSXCKUd2TmJHDcad3JFSw=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-02-22","text":"I was able to book an appointment on line for the next morning.  The tech showed up within the time slot.  He was friendly, courteous and professional.  He was very thorough and gave me a quote up front right away.  I had a busted pipe he had to cut out and replace and some blockages to snake out.  He finished the job in good time and I hope to have no more issues.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURkeXVtdlFBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDdyumvQA%7C%7C?hl=en","owner_reply":{"text":"We appreciate your feedback, Diane. Thank you for choosing Fenwick Home Services for your plumbing needs. If you ever encounter any issues, don't hesitate to reach out to us at (904) 490-7003.","date":"2024-02-22"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUM2OWVtV29RRRAB","author":"Cathleen V","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUhmhjpSfUFw7Qj2peRwaZVwfH5bl2LpTZwuV1fxZkntffG1xLu=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-02-15","text":"I am so happy with my experience. Jesse was super helpful with any concerns I had. He was very attentive and demonstrated lots of honesty when it came to picking the best choice for me. I highly recommend this company!\n\nUpdate 02/15/2024\nAfter installing two new AC units in 2021 it became necessary to have them cleaned, and one unit was experiencing a slight issue. When I reached out to Fenwick, their response was not only prompt and dependable, but also exceptionally accommodating with my busy schedule.\nChristian S was truly remarkable; he not only identified the issue with expertise but also conducted a comprehensive inspection to guarantee the optimal performance of my units. Beyond his technical skills, Christian's professionalism, attention to detail, ensuring my units were running perfectly was evident, making the entire service experience exceptional. I recommend their services, especially with technicians like Christian on their team!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM2OWVtV29RRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIC69emWoQE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your positive review! We're glad to hear that Jesse provided you with excellent service and that you're happy with your experience. We appreciate your recommendation and look forward to serving you again in the future.","date":"2024-02-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNkNGVTZFB3EAE","author":"John Kennett","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJogK_Hy-KDmE_UKtoH_TiOgi8-JUbgXvH4GmAaI30R1NhEFg=s120-c-rp-mo-br100","rating":5,"date":"2024-02-15","text":"Michael Bowen, the Master Plumber that installed my new hot water heater, did an outstanding job.  He was extremely knowledgeable and did an excellent job of explaining the options available to me.  I accepted his proposal and my new hot water heater was up and running in about 3 hours.  Before leaving he double checked everything and left the area of my garage where he installed the hot water heater spotless.  Based on my experience, I highly recommend both his company, Fenwick, and Michael Bowen.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNkNGVTZFB3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICd4eSdPw%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words and recommendation, John! We're thrilled to hear that Michael provided you with excellent service and that you're happy with your new hot water heater. We appreciate your support and look forward to serving you again in the future. If you have any further questions or concerns, please don't hesitate to reach out to us at (904) 339-8007.","date":"2024-02-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNka1AzX0pREAE","author":"Mark Woolcott","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI4dJJVy4NTf93-S1uVPeyn3JsLJCLlkPJtoqscM4_4_Kw2nw=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-02-09","text":"Excellent service. Sewer line in my home backed up, Fenwick was here the next day fist thing. Justin the technician was amazing. His knowledge of the plumbing system, and his work ethic was impeccable. Thank you Justin. We are now customers of Fenwick for life.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNka1AzX0pREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICdkP3_JQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words, Mark! We're thrilled to hear that Justin provided excellent service and resolved your sewer line issue promptly. We appreciate your trust in Fenwick Home Services and look forward to serving you for years to come.","date":"2024-02-12"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR0azkyZXZBRRAB","author":"Tammy Finn","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXoM2qcQNSN--mMVdek-Q8cvVVLQh-6OktgpWc-cl4yh154_BCR=s120-c-rp-mo-br100","rating":5,"date":"2024-02-06","text":"Justin was awesome! We hit a snag on dishwasher install and he was able to resolve on the spot with efficiency. This is the 3rd time I’ve used Fenwick and they have been nothing but amazing every time.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR0azkyZXZBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDtk92evAE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words, Tammy! We're glad to hear that Justin provided you with excellent service during your dishwasher install. We appreciate your continued trust in Fenwick Home Services and look forward to serving you again in the future.","date":"2024-02-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNweDZ5UDN3RRAB","author":"Late 10 Ppot","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIIoiRdwjIfewjl3KgHjZzv9ERpBmyJFBV9hSIfG854XCCk2A=s120-c-rp-mo-ba2-br100","rating":5,"date":"2024-01-31","text":"My service technician was on time, polite, sensitive to the situation, not overbearing, took time to explain what we needed & showed how things should work. William was great. My first experience with Fenwick 👍🏾. Michael was fantastic!!! He came in, listened well, came up with a plan, and did a wonderful job. We're now enjoying cleaner, softer, and odor free water.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNweDZ5UDN3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICpx6yP3wE%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to share your positive experience with Fenwick Home Services! We are thrilled to hear that our technician, William, provided you with excellent service and met your expectations. It's our goal to ensure that our customers receive prompt, professional, and friendly service.","date":"2023-08-11"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN0Z29USzdnRRAB","author":"John Follmer","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWX86xyAaz7Ij3oEi_5qepnmNBxWN32YtYHlPhwGv9CKFS7tjg=s120-c-rp-mo-br100","rating":5,"date":"2024-01-29","text":"We had a plumbing issue and from my initial phone call for service to the repairman (Jesse) I was amazed by the professionalism and courtesy.  The office coordinator took all pertinent information and said a service technician would be at our property within a four hour window.  Numerous text updates kept us informed of Jesse’s arrival to include a picture of him.  “Nice touch”.  Upon his arrival, he was very respectful, courteous and detailed.  He provided  reasonable quote and we had the work done.  He walked us through the warranty paperwork, detailed invoice.  Thank you Fenwick Group.  You have a great staff.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN0Z29USzdnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICtgoTK7gE%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to share your positive experience with Fenwick Home Services, John. We are glad to hear that our team provided you with professional and courteous service throughout the process. We appreciate your kind words and look forward to assisting you with any future plumbing needs.","date":"2024-01-29"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUROMk92OTN3RRAB","author":"Jonathan Locke","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKJGkcf3N2pYqtjd4enj0H8C3fXdVqav5hXKSL6SMNb2aziuA=s120-c-rp-mo-ba4-br100","rating":5,"date":"2024-01-20","text":"Andrew did an outstanding job installing our new water heater! He was very professional, and ready to answer all our questions. Because of his valuable input we avoided purchasing a water heater we had previously chosen that would have exceeded our electrical panel's capacity; now we have the right one for our needs and it is working great!\nGod put the right person in our path at the right time as usual...🙏","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUROMk92OTN3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDN2Ov93wE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words, Jonathan! We're thrilled to hear that Andrew provided excellent service and helped you find the perfect water heater for your needs. We appreciate your trust in Fenwick Home Services and look forward to serving you again in the future.","date":"2024-01-22"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNOeTkzYmd3RRAB","author":"Bill Wilson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJLemQgIaugb-Ijf0rZiIb-mienEjEQrEL2Obv7F0vdZmzB=s120-c-rp-mo-br100","rating":5,"date":"2024-01-17","text":"We had an emergency due to water heater blowout.  Dillon got here within 2 hours, diagnosed the problem and installed a new unit.  This company’s scheduling and dispatch is very customer orientated.  Everyone expresses urgency and courtesy.  Thank goodness on a previous service they recommended a water shut off for the garage.  Otherwise we have a real flood.  This is a reliable and competent company. And, their installs have a one year warranty.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNOeTkzYmd3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICNy93bgwE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your positive review, Bill! We're glad we were able to help you with your water heater emergency and provide prompt and courteous service. We always strive to prioritize our customers' needs and ensure their satisfaction. We appreciate your trust in our company and are happy to hear that you found us reliable and competent. If you have any further needs or questions, please don't hesitate to reach out to us at (904) 339-8007.","date":"2024-01-18"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNOOWZUU3FRRRAB","author":"Shannon Smith","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXabhKMD5WeFLAkXMkom5xRjGOG5EvT5O3HkqPCWOBAJ-HeIqbt=s120-c-rp-mo-ba3-br100","rating":5,"date":"2024-01-16","text":"Ben has visited my home several times over the last year while we did a home remodel. He is always super professional and Helpful. I appreciate the way he explains what he’s doing and why. Fenwick has excellent technicians. I have always been pleased with their work. Also, if for some reason, something wasn’t done correctly, they always come back promptly to fix it.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNOOWZUU3FRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICN9fTSqQE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words, Shannon! We're thrilled to hear that Ben and our team at Fenwick Home Services have consistently provided you with professional and helpful service during your home remodel. We strive to ensure that our technicians explain their work and address any concerns promptly. We appreciate your continued support and look forward to serving you in the future.","date":"2024-01-16"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNObWVmSUNBEAE","author":"Lisa Kaminski","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLhSOKiP4Uraqm6_f_j9T9kBkNkCVmUqn1iB9sotVsupW7B8w=s120-c-rp-mo-br100","rating":5,"date":"2024-01-15","text":"I was home on a Monday holiday enjoying a day off outside  & got the hose to spray off my pavers when I heard a loud sound “pop” and noticed no water was coming from the hose?\nBut instead water was RUSHING out from the exterior wall of my house?!\nI ran inside & discovered several rooms had water coming in on the floors!\nI finally found the main water shutoff outside…(I’m female I had no idea) ha!\n\nI immediately called Fenwick (who replaced my water heater & did an amazing job last year) they sent Jesse to the rescue!\nOn a holiday, Jesse arrived very quickly & assessed my water damage.  He was very professional & knowledgeable!\nHe knew I needed the water on my flooring taken care of ASAP & called United Water Restoration for me.\nThen he opened up the drywall & found the burst pipe in my walls.  Jesse showed me the issue and explained everything thoroughly.  He performed the repair quickly and I was relieved to know that the repair was done.  I still have a process to go replacing my flooring etc.\nI want to greatly THANK Jesse & Fenwick for saving the day as always!\nLisa","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNObWVmSUNBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICNmefICA%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review, Lisa. We're glad that Jesse was able to quickly assess and repair the burst pipe in your walls. We appreciate your trust in Fenwick Home Services and we're here to help with any future needs.","date":"2024-01-16"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUMxOXNQODNRRRAB","author":"ZeebaDeeba3","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIWtbgM8PcPW5uSJuszR3I9LdreJGHPYtxZJaegE4wIRvm3yw=s120-c-rp-mo-ba3-br100","rating":5,"date":"2023-12-29","text":"Justin H. with Fenwick was absolutely wonderful! He was able to almost immediately figure out the issue and got it taken care of in just a few hours, and was able to get us an estimate on some other projects we also need done. Fantastic customer service and professionalism from both him and the office staff that took my call at 6pm last night to get us on the schedule for this morning. 10/10","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMxOXNQODNRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIC19sP83QE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words and positive feedback, ZeebaDeeba3! We're thrilled to hear that Justin provided you with excellent service and was able to quickly resolve your issue. We appreciate your recognition of our team's professionalism and customer service. If you ever need assistance with any future projects, please don't hesitate to reach out to us at (904) 339-8007.","date":"2023-12-29"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUMxOXJxbDlBRRAB","author":"Chris Vail","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIoUlNPYDadF6lG8JEvRnqa2ZJZYQ6eaV8JqcdH8c0VbEZu2w=s120-c-rp-mo-br100","rating":5,"date":"2023-12-29","text":"We had Mathew Weber out to our house to provide service for a plumbing issue. He identified the problem quickly and had it fixed efficiently. He also took a look at a couple other plumbing related issues on the same visit saving us time and money versus multiple visits to diagnose those items. Overall, very pleased with Fenwick’s service and recommend them.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMxOXJxbDlBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIC19rql9AE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your positive review, Chris! We're glad to hear that Mathew provided efficient service and saved you time and money. We appreciate your recommendation and look forward to serving you again in the future.","date":"2023-12-29"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNWaHJpbkNBEAE","author":"James Weekes","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUPlJASjsO8LCyC351ZW8UcQYJjTfJ2N-g8kT0bzuo-TLACkrWL=s120-c-rp-mo-br100","rating":5,"date":"2023-12-06","text":"My technician, Tim, arrived before the appointment time. I was called about this. He came in and got right to work. He determined that my toilet had flushed its last and gave me a price on a new one. He had it brought our within an hour and installed it and checked it. It works perfectly and you would never know he had been here. All in all a wonderful experience.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNWaHJpbkNBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICVhrinCA%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to leave us a review, James. We're glad to hear that Tim provided you with excellent service and efficiently installed your new toilet.","date":"2023-12-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNsLXFxQUZnEAE","author":"doug disbrow","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU-J4qAN6EMWGTVWB2YSfNC6K4A0MwcxR65MMNPTf2rJ5Cat54=s120-c-rp-mo-br100","rating":5,"date":"2023-11-16","text":"our professional arrived within 20 minutes of my initial call.  Worked with expert precision and resolved my drainage issue within the first 30 minutes of his visit!  he was respectful and asked for opportunity to troubleshoot our reoccurring drainage issue that no other plumber had been able to solve up to this point.  Using Top-of-the-line equipment, was able to pinpoint flat spots in our sewer line And prescribe a solution that I'm sure we'll save us thousands in the future!  ZACK A, YOU ROCK!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNsLXFxQUZnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICl-qqAFg%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for your kind words, Doug! We are so glad that we were able to help you with your drainage issue. We pride ourselves on using only the best equipment and providing our customers with the best possible service. We will always be here to help you with any of your drainage needs.","date":"2023-11-16"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNsMnM2UkZREAE","author":"Richard Sentz","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIM4G64ufb50u8EvrJR-Yvx5IEY53QWhBTljCvoHwE3N2-1=s120-c-rp-mo-br100","rating":5,"date":"2023-11-16","text":"We placed a service call on Tuesday morning and were informed that a technician could arrive before noon, which was faster than we had expected. Tim Allala was the service technician who arrived and he provided excellent service. He was able to resolve the issue in a timely and efficient manner. The quote provided was more than fair. We will definitely keep Fenwick in mind as our go-to in the future. Thank you, on behalf of Gordon Chevrolet of Orange Park!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNsMnM2UkZREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICl2s6RFQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for your positive review, Richard! We're glad to hear that Tim provided excellent service and resolved your issue efficiently. We strive to provide fair quotes and be your go-to service provider in the future.","date":"2023-11-16"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURGbXZTQ01BEAE","author":"Veronica Schultz","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX_DmAiRqo52zXWhHQSvsLkDQ3qtmB10Irb3R09EA-S9sAl7VBa=s120-c-rp-mo-ba2-br100","rating":5,"date":"2023-11-05","text":"Appreciated Fenwick fixing our plumbing issues. They were timely, informative and provided quality service at a fair price. They scheduled an appointment quickly and on a Sunday without charging the \"emergency \" so many other businesses charge. I have used them before and will use them again for sure.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURGbXZTQ01BEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDFmvSCMA%7C%7C?hl=en","owner_reply":{"text":"Thank you, Veronica, for your positive review and for choosing Fenwick Home Services for your plumbing needs.","date":"2023-11-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNGay0tSzlBRRAB","author":"Nancy Louise Grier","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUJGeM-IdW48Zdd5_ZkfQNf-_NtHtHsgONqc_tQ2geP_EnKgqk4=s120-c-rp-mo-ba3-br100","rating":5,"date":"2023-11-01","text":"Fenwick’s response to a middle of the night plumbing emergency could not have been better. Prices are reasonable. All staff were more than just friendly, they were proactive and their superior level of competence eased my worry. The plumber who came out did such an efficient job, I scheduled a second appointment before he left my house to check off some to-do items. I’m so grateful I found them! What a breath of fresh air!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNGay0tSzlBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICFk--K9AE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your positive review, Nancy Louise! We're glad to hear that our team at Fenwick Home Services was able to provide you with prompt and efficient plumbing services during your emergency. We strive to offer reasonable prices and a high level of competence to ease our customers' worries. We appreciate your trust in us and look forward to assisting you with any future needs.","date":"2023-11-01"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQ1X0lQNExnEAE","author":"Ace B. Petty","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVR8ehBEP6Ix_aHT0KTpta36cCmQAZWeh024J9SkayD7B_vSr5B=s120-c-rp-mo-br100","rating":5,"date":"2023-10-21","text":"Joe B. Said I was going to be his guinea pig. 5 stars would be a guinea pig again. Excellent service. Great price. Had a whole house replumb and new hvac installed quickly.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ1X0lQNExnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgID5_IP4Lg%7C%7C?hl=en","owner_reply":{"text":"Thank you for your positive feedback, Ace B.! We're glad to hear that you had an excellent experience with our services and that you were satisfied with the price. We appreciate your trust in us for your whole house replumb and new HVAC installation. If you have any further needs or questions, please don't hesitate to reach out to us at (904) 339-8007.","date":"2023-10-23"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUM1d19hSHlBRRAB","author":"Tim Davis","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUjLscYcHuAWIbjNMTk-eq68iRPm4qI_FXnFqzae8CdJIjADFvXLA=s120-c-rp-mo-ba3-br100","rating":5,"date":"2023-10-16","text":"I had the pleasure of having Tim Allala come to my home to work on a shower - The blender and the control were both 12+ years old and needed to be replaced.   Tim is a 30-year experienced profession that knows his business very well.  Tim is prompt, personable, professional and knowledgeable.  He thoroughly assessed the repair to ensure he had the appropriate parts.   Once assessed he was able to conclude the repair in very short order.   The area was left clean and ready to use immediately upon completion. Fenwick home services was super responsive providing the service I requested and needed the same day!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM1d19hSHlBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIC5w_aHyAE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your positive review, Tim! We're glad to hear that Tim Allala provided excellent service and was able to quickly and efficiently repair your shower. We pride ourselves on being prompt, personable, and professional, and we're happy to know that you had a great experience with Fenwick Home Services. If you have any further needs, don't hesitate to reach out to us at (904) 339-8007.","date":"2023-10-16"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURoazliR0dnEAE","author":"E. R","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUz_IaUv1hhV-VH2Rwy57DCqQYP2aQiKkgGXI7FUIhdWDK-m18l=s120-c-rp-mo-ba3-br100","rating":5,"date":"2023-10-06","text":"Making an appointment was easy and could be done online. Aaron, my tech, was polite and professional and answered all my questions.  He also gave me some suggestions on how I can improve my water quality and prolong the life of my appliances and plumbing system.\n\nHad to call again for another issue and Craig did a great job. Fixed up the prior owner's home handyman job and now everything works the way it's supposed to.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURoazliR0dnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDhk9bGGg%7C%7C?hl=en","owner_reply":{"text":"Thank you for the review—we love doing business with you and hope to see you again soon!","date":"2023-05-03"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURaaFlmMmVnEAE","author":"ELAINE GALLOWAY","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJS6BYSVWZGfNMQCUnZ1Jd_DVqnOYQe7OpM7BJ1V-KKRJUGHQ=s120-c-rp-mo-br100","rating":5,"date":"2023-10-04","text":"I was able to schedule an appointment within 24 hours of calling!\nThe young lady who made the appointment was very professional and patient with me as I explained my two requests.\nThe technician special ordered what was needed as it\nwas \"unique\". He explained all of this thoroughly & professionally.\nThe technician found a unique part for my faucet and installed it. He will obtain an additional part needed and bring when the  special order arrives. He went far beyond what I expected with the challenges. And he was so professional and pleasant.\nAnd he explained everything to me.\nI appreciate the technician and Fenwick Plumbing!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURaaFlmMmVnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDZhYf2eg%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words, Elaine! We're glad we could meet your needs and provide you with excellent service. Our team at Fenwick Home Services strives to go above and beyond for our customers, and we're happy to hear that our technician was able to find a unique solution for your faucet. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (904) 339-8007.","date":"2023-10-05"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURaN3RtRmNnEAE","author":"Dannotechnology","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKSR7-2XnhoiY0_94bUTOU4r1szML432nCqTYrNf79QnB2OnA=s120-c-rp-mo-ba3-br100","rating":5,"date":"2023-10-01","text":"Craig was great! He gave me multiple options for water heater replacement. He was friendly and he did great quality work with no sign that he'd been there other that a new water heater. It was,expensive,  but I feel like I got a good product and valuable piece of mind for years to come. Highly recommend,  and will use them again.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURaN3RtRmNnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDZ7tmFcg%7C%7C?hl=en","owner_reply":{"text":"Thank you for your positive review! We're glad to hear that Craig provided you with multiple options for your water heater replacement and that he did a great job with the installation. We understand that our services can be expensive, but we always strive to provide our customers with high-quality products and peace of mind for the future. We appreciate your recommendation and look forward to serving you again in the future.","date":"2023-10-02"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURabUxPRGRnEAE","author":"Vickie Knoff","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVM9Tl5XyrvmrbNQfRyxC8MkV4ZdmXII00_ckQ-SdcHcy7YkEGU=s120-c-rp-mo-ba3-br100","rating":5,"date":"2023-09-23","text":"I would like to give a shout out to Fenwick Home Services for a plumbing issue I encountered yesterday. I couldn't get my shower to turn off. My shower has a \"one handle controller\", pull to turn on, push to turn off, rotate left or right for hot or cold water. The round plastic handle came loose when I attempted to turn off the water. I attempted to turn off the water at the street, but was unable to do so. I couldn't access the water shut-off in the garage. I called Fenwick and requested emergency plumbing services. I explained the problem. Matthew Webb arrived a few hours later. He turned off the water at the street, took the handle off and checked the cartridge. The cartridge was ok, but the handle apparently was the original from 1978 when the house was built. It has tabs on the underside rim which some apparently broke off, and was the only replacement needed. Matthew had to leave to get the part, but was back in 30 minutes. He was very knowledgeable, friendly, listened to my non-plumber explanations, and was very attentive to my questions. I enjoyed talking to him and wanted you to know that you have a great employee on your team. I couldn't be more pleased!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURabUxPRGRnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDZmLODdg%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to share your positive experience with Fenwick Home Services, Vickie! We are very glad that Matthew was able to quickly and efficiently resolve your plumbing issue. We appreciate your kind words about his knowledge and friendly demeanor, and we are always happy to hear that our customers are satisfied with the services we provide. We strive to provide excellent customer service to all of our clients, and we are committed to ensuring that your needs are met. If you ever need assistance in the future, please do not hesitate to contact us.\n\nFenwick","date":"2023-09-25"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURaOE5XOFhBEAE","author":"Abigail Medford","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW4ink4nHh76r2XhbEXRqngAV2dIaH9PK4uT6FvZY9-juH8U3RYiA=s120-c-rp-mo-ba3-br100","rating":2,"date":"2023-09-22","text":"I called today because I had a dishwasher draining issue. Since we were asking a plumber out, we decided to go ahead and ask about a few other issues too. Fenwick booked the appointment and sent a technician, who told me immediately that Fenwick doesn’t service dishwashers. The only thing they were able to fix was tighten one thing in our sink draining pipe. Then they proceeded to charge an $89 dispatch fee plus the base service fee!\n\nNeedless to say, we are unhappy. I clearly told the person who booked the appointment that I needed someone ASAP to fix the dishwasher. Why would they book the appointment if they knew they don’t repair dishwashers? It felt very exploitative to me.\n\nFor what it’s worth, the people who came out were nice, and the lady who booked the appointment was nice.\n\nI called back to request a refund and was told someone would call, but I could call next Friday to follow up if I hadn’t heard anything.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURaOE5XOFhBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDZ8NW8XA%7C%7C?hl=en","owner_reply":{"text":"Hello Abigail,\n\nWe apologize for the inconvenience you've experienced with our service. We understand your frustration and would like to address your concerns. Please provide your job ID number associated with this Service so that our Customer Relations Manager can reach out to you to better understand this situation and to help find a resolution. \n\nFenwick","date":"2023-09-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNabmNycnNRRRAB","author":"Ann Brown","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLRGCRVyj8Oxf3wpgTJYnq3ww5Ilaqe1orui9is8my4VaO70w=s120-c-rp-mo-ba2-br100","rating":5,"date":"2023-09-16","text":"Joshua Strickland did a great job. He’s very knowledgeable and professional. It was a bit more involved than I thought it would be but he did a thorough job and left my bathroom better/cleaner than he found it. He wore shoe guards and was careful to not make a mess of my floors. He’s a great technician and I highly recommend him. Thank you Joshua and Fenwick for sending him to do our job.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNabmNycnNRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICZncrrsQE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words, Ann! We're glad to hear that Joshua provided excellent service and left your bathroom in great condition. We appreciate your recommendation and thank you for choosing Fenwick Home Services. If you have any further needs, please don't hesitate to reach out to us at (904) 339-8007.","date":"2023-10-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNabll5SndnRRAB","author":"Ann Miller","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVV-wwwVUaD7k8hVmXatnBfWeeTyXizISQgSjM3-Z6pAeWF_MnX=s120-c-rp-mo-br100","rating":5,"date":"2023-09-16","text":"We had the most wonderful technician. He quickly diagnosed our problem, went over it with us and present us with the solution and estimated cost. He worked quickly and made sure that we were happy with his work and understood how to use the new equipment before he left. Will definitely be using them again in the future and would recommend to family and friends.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNabll5SndnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICZnYyJwgE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words, Ann! We're thrilled to hear that our technician provided you with exceptional service and resolved your problem efficiently. We appreciate your recommendation and look forward to serving you again in the future. If you have any further questions or concerns, please don't hesitate to reach out to us. \n\nFenwick","date":"2023-09-18"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURwNVlYQVRnEAE","author":"Kimberly Hoffman","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKMQBW9ohqDCTVw2lrQuDNXjsSohnU8epIKsIdJByBqm0A5Kw=s120-c-rp-mo-br100","rating":5,"date":"2023-08-25","text":"Our experience was amazing. The technician was extremely knowledgeable, professional and explained everything to us. He arrived on time and we will definitely recommend to our family and friends to use Fenwick. We are forever customers. Thank you for providing excellent customer service. Mike Hoffman","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURwNVlYQVRnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDp5YXATg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURwX3JINHZRRRAB","author":"Peggy Dougherty","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL8qApzlXw_TSOiVNEUUBv9FM6UzdSj1ba7RUV5X07vbZCzKw=s120-c-rp-mo-br100","rating":5,"date":"2023-08-22","text":"All of the people that came to do work was Professional in a wonderful way. We are so pleased with the quality of work.  From the sales person to the last person to leave the house. On time did not have to wait long before coming.  Their quality of work looks outstanding.  Very responsive to any questions that we had.  When they left all you saw was the new air conditioner.   We will and we have told people and friends and family the good quality of service we have gotten from all of Fenwick Home Services.  Top of the line company,","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURwX3JINHZRRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDp_rH4vQE%7C%7C?hl=en","owner_reply":{"text":"Peggy, thank you so much for taking the time to leave such a positive review. We are thrilled to hear that you had a wonderful experience with our team from start to finish and that you are pleased with the quality of work we provided.\n\nWe always strive to be professional, responsive, and efficient in every aspect of our service, so it's great to know that our efforts didn't go unnoticed. Your recommendation means a lot to us, and we appreciate you spreading the word to your friends and family about the exceptional service you received.","date":"2023-08-23"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURweXRqUjZBRRAB","author":"j","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKS3dU7_1HQJNb_inIq8QPRLmkKI3K82uAwQQPcesxfs883wA=s120-c-rp-mo-br100","rating":5,"date":"2023-08-19","text":"Great experience with Fenwick today.  I dreaded calling a plumber on a Saturday, but I had an active leak and had to get it addressed.  A tech (Andrew) was on the job within about an hour of my call, and found and repaired the problem right away. He was courteous, professional, and efficient. The price for this service call shocked me!  (In a good way...) I will definitely use Fenwick again for any plumbing needs.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURweXRqUjZBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDpytjR6AE%7C%7C?hl=en","owner_reply":{"text":"J, thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience with us. We understand that plumbing issues can be stressful, especially on a Saturday, but we are glad our technician Andrew was able to address and repair the problem efficiently.","date":"2023-08-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNwblk3d3FBRRAB","author":"Jose Duarte","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXu7S27dv2AAFhEy6upWkJotrVafIDcvUwU3u4Sfo7K-3jl1QEy=s120-c-rp-mo-ba2-br100","rating":5,"date":"2023-08-14","text":"The experience was great, Alex did a fabulous job with the whole project and explained everything concerning the sink, as well as other items such as how to shut off the water to the house. Learned something new today.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNwblk3d3FBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICpnY7wqAE%7C%7C?hl=en","owner_reply":{"text":"Hello Jose, \n\nThank you for leaving us a review and for choosing Fenwick Home Services! We're thrilled to hear that your experience with us was great. Alex is indeed a skilled professional, and we're glad that he did a fabulous job and took the time to explain everything to you. \nBest regards, \nFenwick Home Services","date":"2023-08-08"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNwOTdyYXp3RRAB","author":"Melissa Lewis","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIC5u7odP0dXP2R_XcLeyUmivneJTrFISNw8Q3pZ8chZXjh=s120-c-rp-mo-br100","rating":5,"date":"2023-08-12","text":"When your AC goes out you are looking for someone with the same level of urgency as you!\n\nFenwick did just that! They booked me and then called me throughout the day to let me know a sooner time was available.\n\nThe techs were patient and willing to explain immediate vs. short term needs. I did not feel pressure to make a choice either and the diagnosis costs was the most affordable in town. I appreciate the service and would recommend.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNwOTdyYXp3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICp97razwE%7C%7C?hl=en","owner_reply":{"text":"Hello Melissa, we are glad to hear that our team was able to provide you with the level of urgency and excellent service that you were looking for when your AC broke down. \n\nWe understand how stressful it can be when your AC stops working, and we always strive to accommodate our customers as best as we can. We are pleased to know that you appreciated our efforts to keep you informed about earlier appointment availability.","date":"2023-08-14"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNweTlTTmx3RRAB","author":"karen hunt","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocID_moslgUGdS6WmSdfLlcG4E_NKpDYKe7EYkk7gYtnL7gS6w=s120-c-rp-mo-br100","rating":5,"date":"2023-08-10","text":"It was easy to make an appointment and the tech arrived on time. We had an a/c drain pipe break inside the wall.  Our tech Ryan M was very professional and careful not to cause damage as he investigated the break.  He did a great job fixing the break and the system was up and running quickly.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNweTlTTmx3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICpy9SNlwE%7C%7C?hl=en","owner_reply":{"text":"Karen, thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that your experience with Fenwick was a great one.\n\nWe pride ourselves on providing excellent customer service and ensuring our technicians are professional and skilled. We are glad to hear that Ryan was able to quickly and efficiently fix the break in your a/c drain pipe without causing any additional damage.","date":"2023-08-10"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNwMC1Ib2VBEAE","author":"Christopher Foscardo","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJFfDgW6caFTBI_W3v2cL-Cv5b_uBbTo2MN2G5c8GilURX74Q=s120-c-rp-mo-br100","rating":5,"date":"2023-08-09","text":"I had an excellent experience with Fenwick Plumbing. When my air conditioning suddenly malfunctioned early in the morning, the technician Ryan Mahan was dispatched that day. He arrived on the same day and efficiently repaired my air conditioner, all covered under warranty. I was highly impressed by his promptness and expertise. Fenwick Plumbing’s top-notch service and Ryan’s dedication have definitely won me over as a satisfied customer.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNwMC1Ib2VBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICp0-HoeA%7C%7C?hl=en","owner_reply":{"text":"Christopher, thank you for taking the time to leave such a wonderful review for us at Fenwick Home Services. We are thrilled to hear about your excellent experience with our technician, Ryan. \n\nWe strive to provide prompt and expert service to all our valued customers, and we are delighted that Ryan's dedication and expertise impressed you. Your satisfaction is our top priority, and we are glad that we were able to efficiently repair your air conditioner under warranty.","date":"2023-08-10"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNwN3ZDd2pBRRAB","author":"Raptor Rogue","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXUkCN9iB_lbv3aaqSZzVgZLWB4SNWAtrQN8Fj3Lxivkc1w0SzM=s120-c-rp-mo-br100","rating":5,"date":"2023-08-04","text":"I have nothing but positive feedback to give about Fenwick Home services. The experience from start to finish was excellent. I had a meeting with Holly W. first who was extremely professional and helpful. I am not a huge fan of sales meetings, but she was so personable and I could tell she truly wanted to help me find the best solution for my home. I was then able to get an appointment next day. The installers Dylan and Caleb exceeded my expectations. Dylan was so professional, courteous and knowledgeable. They both  worked diligently to make sure my AC was installed properly and Dylan took the time to walk me through how to use and take care of the system. I am so happy with my experience  and glad I chose Fenwick home services for my AC installation!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNwN3ZDd2pBRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICp7vCwjAE%7C%7C?hl=en","owner_reply":{"text":"Hello, thank you so much for taking the time to leave such a positive review about your experience with us at Fenwick. We truly appreciate your kind words and are thrilled to hear that our team provided excellent service from start to finish.\n\nWe're glad that Holly, Dylan, and Caleb exceeded your expectations and went above and beyond to ensure your AC installation was done properly. It's fantastic to know that their professionalism, knowledge, and courteousness made such a positive impression on you.\n\nIf you have any further questions or need assistance in the future, please don't hesitate to reach out to us.","date":"2023-08-04"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURKdTZDeU5REAE","author":"Cheri H","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVgogb32OR049sCcWXwQ0bihD3A87yUi04VLmsWpQDD7YiBDWXm_g=s120-c-rp-mo-ba4-br100","rating":5,"date":"2023-07-23","text":"On the day before my 40th birthday house party,  my home started not heating well. At 5:30am day of the party I got desperate and decided to message Fenwick because they we one of the very few 24 hour service companies. They showed up by 4:30pm same day.  My tech Michael was absolutely amazing! He was extremely knowledgeable and personable. He answered my millions of questions and fully assessed what was going on.  Unfortunately there was nothing I could do day of but he gave me all the info I needed to remedy my issue. I'm so grateful.  I would use them again in a flash. Highly recommend. Ask for Michael if you get AC service. He was great.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURKdTZDeU5REAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDJu6CyNQ%7C%7C?hl=en","owner_reply":{"text":"Hello Cheri, thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that Michael provided you with amazing service and was able to assist you during a crucial time. We appreciate your recommendation and will be sure to let Michael know about your kind words. If you ever need any assistance in the future, please don't hesitate to reach out to us.","date":"2023-07-24"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURKeHZPeUZREAE","author":"Steven Hannesson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJtEFH0adzjRjDE6DQkronpto1kEszfl7LQvxHRP1BzgyTHnQ=s120-c-rp-mo-br100","rating":5,"date":"2023-07-16","text":"Frankie and the whole staff did a great job for us. Had an issue late Friday night with the water heater and needed it replaced. They were able to come out and install a brand new water heater Saturday Morning. Before the install Frankie was able to discuses different options and price points and was very knowledgeable and gave honest advice. We will use Fenwick again soon for our out door shower project as soon as the HOA approves!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURKeHZPeUZREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDJxvOyFQ%7C%7C?hl=en","owner_reply":{"text":"Steven, thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Frankie and our team were able to provide you with excellent service and resolve your water heater issue promptly. We always strive to offer our customers different options to meet their needs and ensure they receive honest advice.","date":"2023-07-17"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURKeXNUejB3RRAB","author":"Dorie Johnson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLnSlJ_qu7wSdn_GdoQdBfKx1InOSvjNvEnYyxgYkDlYBOttQ=s120-c-rp-mo-br100","rating":5,"date":"2023-07-14","text":"Yes my name is Mrs. Johnson\nThe technicians that worked with me were Mathew and Khan. They did a re pipe of my home.\nThese men did excellent work.\nAs a plus they kept me informed of everything as we went along.  I was completely at ease during the whole process.   Your company hire the very best employees.  The work was done  at my convenience & at a professional standard.\nI will sing your praises to my friends and neighbors.   Thank you for your service.\nDorie Johnson.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURKeXNUejB3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDJysTz0wE%7C%7C?hl=en","owner_reply":{"text":"Hello Dorie,\n\nThank you so much for taking the time to leave us such a wonderful review!  At Fenwick Home Services, we take pride in hiring the very best employees and ensuring that our customers are informed and at ease throughout the entire process. We appreciate you for choosing us and for recommending our services to your friends and neighbors.\n\nThank you again for your support!","date":"2023-07-14"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURKa3BUU1NnEAE","author":"stacie o'Brien","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXHJE5p6j-PbxbkM3j7lgv1H58oQ_u-b1mB_IiUQdhRBBs_us4=s120-c-rp-mo-br100","rating":5,"date":"2023-07-13","text":"Cody did a great job explaining and servicing our water heater that was throwing an error code that required parts from the manufacturer of the water heater. His actions were very swift which led to getting it finished within 24 hours.  He was very knowledgeable, professional, and experienced in this type of repair. He was very responsive to the issue and the  service/attention was one-on-one without any middle people.  I would highly recommend Cody and Fenwick services to my community. Cody also took the time to explain a few things about the water heater that will help us in the future.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURKa3BUU1NnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDJkpTSSg%7C%7C?hl=en","owner_reply":{"text":"Dear Stacie, thank you for taking the time to leave such a wonderful review for Cody! We are thrilled to hear that he provided you with an excellent service experience and efficiently resolved the issue with your water heater. His expertise and promptness are qualities that we highly value in our team members.","date":"2023-07-17"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURKN09LZVJREAE","author":"Randy Taylor","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLVQHbBIK8TNIFZHyu1I8cvrt4lO5ohdgUPMxdO-UBGee81RA=s120-c-rp-mo-br100","rating":5,"date":"2023-07-12","text":"Had big leak under kitchen sink.  Technician was there within 2 hours.  Found leak from disposal.  Did not have one on truck but went to Home Depot, got a new disposal, came back and installed it.  Our technician was Ron Ayers.  Ron was so professional, knowledgable, very neat with his work, and explained parts and labor warranty.  Appreciated the great service.  I use Fenwick for all my plumbing problems and never been disappointed.  Highly recommend.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURKN09LZVJREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDJ7OKeRQ%7C%7C?hl=en","owner_reply":{"text":"Dear Randy,\n\nThank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with our technician, Ron Ayers. He truly is an asset to our team and we appreciate your kind words about his professionalism and expertise.\n\nWarm regards,\nFenwick Home Services","date":"2023-07-13"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURKOU9HZUxBEAE","author":"Marc Kaye","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKz2Q74a6DGew-XAzInbi_GMWFzuwSsOWmf5cyxxIuGsQb96g=s120-c-rp-mo-br100","rating":5,"date":"2023-07-11","text":"Contacted Fenwick for plumbing services for a leak from a pipe coming into our home. They sent someone within a few hours. Ron Ayer’s was the service provider. He was very friendly and hardworking. Even as the job was going late into the evening, he continued to work hard, be patient with my many requests, and friendly. I have used Fenwick several times and have always been extremely satisfied with the service that they have provided as well as the quality of their providers. I continue to highly recommend them.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURKOU9HZUxBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDJ9OGeLA%7C%7C?hl=en","owner_reply":{"text":"Marc, thank you so much for taking the time to leave such a positive review about your experience. We truly appreciate your kind words and recommendation. We are thrilled to hear that Ron's, our service provider, went above and beyond to resolve your plumbing issue. We take pride in providing prompt and efficient service, and it's great to know that you were satisfied with his hard work and professionalism.","date":"2023-07-12"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNKbi1fQW9nRRAB","author":"Kevin White","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV9AKi9u2pozx3eAbtQI73HH3GijSiIz0jmkx1sfYACzzhGQM6o0g=s120-c-rp-mo-br100","rating":5,"date":"2023-07-08","text":"The scheduling was quick and easy. Zachary was very professional and courteous. He did a great job and worked several hours past his shift to complete the job of replacing my water heater.  Same day service and thorough installation!  Very pleased with service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNKbi1fQW9nRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICJn-_AogE%7C%7C?hl=en","owner_reply":{"text":"Dear Kevin,\n\nGreetings! Thank you so much for taking the time to leave such a positive review for Fenwick Home Services. We are thrilled to hear that you found our scheduling process quick and easy, and we appreciate your kind words about Zachary's professionalism and courtesy. \n\nBest regards,\nFenwick Home Services","date":"2023-07-08"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNKbmFTMVZ3EAE","author":"Chung Ada","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIqvFA49i3rtI2gzhLtmUURwCKsamPmZADaaUSfGVZQTk5lxQ=s120-c-rp-mo-br100","rating":5,"date":"2023-07-03","text":"The entire experience was great. The booking process was easy and user friendly. I was very happy to find Fenwick who had the available appointment on the forth of July weekend. My AC went out on Saturday afternoon and they were able to come and fixed my AC the very next day in the morning , which is a Sunday. Christian, the technician, was very professional, friendly and helpful. He was able to answer my questions and fixed my AC very quickly!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNKbmFTMVZ3EAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICJnaS1Vw%7C%7C?hl=en","owner_reply":{"text":"Chung, we appreciate you taking the time to leave us such a positive review. It's always great to hear that our customers had a pleasant experience with our services, especially during a weekend like the July 4th.\n\nWe're glad our booking process was easy for you, and we understand the importance of having a responsive team, especially in emergency situations like your AC going out. We're delighted that Christian was able to assist you promptly and professionally, addressing your questions and resolving the issue swiftly.","date":"2023-07-05"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNKcU1mR2h3RRAB","author":"Garrett Kingsbury","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKItFETOUi7wHOoDoB3KXe-jUkazuPPLZLvTUwrVjBzrTiJqQ=s120-c-rp-mo-br100","rating":5,"date":"2023-06-20","text":"Overall, great experience with Fenwick. First time ever having to call a plumber. Did some routine checking on my end unit I needed some professional advice. I called Fenwick around 2PM and they were able to send someone out same-day for a leak in our guest bathroom.\n\nRon was great. Professional, experienced, and didn’t mind me asking some questions while occasionally watching him survey the issue. He chatted through options, ideas, and even taught me a thing or two along the way.\n\nAfter about 2 hours from start to finish, Ron fixed our issue, gave me his card, and now we’ve developed a trusting relationship with Fenwick. Out the door price was cheaper than I expected, which was fantastic.\n\nI’ll be using them again if we ever need a plumber in the future (knock on wood we won’t).","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNKcU1mR2h3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICJqMfGhwE%7C%7C?hl=en","owner_reply":{"text":"Thank you for leaving such a thoughtful review. We look forward to serving you in the future!","date":"2023-06-27"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURSdE1LYlRnEAE","author":"Sarah Brown","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWzRi5wgzsN8CSqkZShjP2JP7j-y_LzX1hcRxteqFxQLikvgoiQcg=s120-c-rp-mo-ba3-br100","rating":5,"date":"2023-04-18","text":"Ben Smith, Christopher Anderson, and Darryl Lucas provided top-notch service at my house. Everyone involved was respectful, hard-working, professional, and thorough. I cannot say enough about the quality of work and professionalism displayed by Fenwick plumbing. The work was completed so quickly in order to accommodate my convenience. I had my entire house re-piped and they were able to complete the plumbing portion within two days. It was also a very difficult job. I never heard one obscene word and the crew remained extremely professional and courteous the entire time. I am very impressed and could not be more thankful!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURSdE1LYlRnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDRtMKbTg%7C%7C?hl=en","owner_reply":{"text":"Thank you for the kind words! We’re grateful to have you as a customer and look forward to working with you again in the future.","date":"2023-05-03"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURPaDZueHl3RRAB","author":"Cynthia T.","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVP4OP8qdm8Qo8E3cy3pJbEWbflH7wUENcA131koyvNHsTAj6n-=s120-c-rp-mo-ba3-br100","rating":1,"date":"2022-07-15","text":"These people DESTROYED my home. NEVER USE THEM. 7 return visits to \"fix\" issues and I was left with a vanity not secured to the wall, busted tile backsplash. Did not tie in faucets and shower heads. They just jiggle around. Destroyed tile in shower. Dragged a running power saw across my bathroom floor, so linoleum needs replacing. In other words, I paid thousands of dollars to need thousands more work done. I called every owner and manager and their best repair work is not fit for a tenement. Two and a half months of letting them TRY to fix it, and I gave up because I couldn't miss work, anymore. Or take the run around. This business is the WORST.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURPaDZueHl3RRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDOh6nxywE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNhcC1MWkdBEAE","author":"Thomas Beltz","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWkMRSqQ82YSxMliM-YGC5dgC5xtlXFZO6GC9OrwvlTDiQEL7eY=s120-c-rp-mo-br100","rating":5,"date":"2021-08-10","text":"Late on Friday, 8/6/21, our Carrier air handler began leaking condensate water onto the floor. After trying to identify and fix the problem myself, I began searching for a reputable A/C repair company on Yelp. I discovered Fenwick Services had good customer reviews. At first, I scheduled an 8am to 12pm appointment for Saturday, 8/7/21, using online form on Fenwick’s website. However, the system sent me text message with a Sunday, 8/8/21 appointment. So, I called and spoke with the evening receptionist who quickly revised the appointment to my original Saturday timeslot. I want to give special thanks to that receptionist for providing outstanding customer service late on a Friday evening.\n\nThe next day, I received an email confirmation that my HVAC technician would be Jesses Wilson. Jesse arrived on time, dressed in a clean and professional uniform. After introducing himself, he quickly got to work assessing and correctly diagnosing the cause of my leak, which was a partially clogged drain pipe and a malfunctioning emergency shutoff float switch. Jesse cleared the blockage and, reinstalled new PVC pipe leading out of the air handler and a new shutoff switch. The new pipe installation included an access port with a cover, enabling me to treat the drain with white vinegar flush once a month to help keep the drain clear. This is a feature I hadn’t had before.\n\nThe repair job took 90 minutes to complete and test and was done for a very reasonable price, especially for a Saturday (My HVAC systems have always seemed to fail on weekends, holidays, and evenings ). I was truly blessed to find Fenwick Services and to have Jesse Wilson as my HVAC Technician that day. Fenwick Services now has a new and loyal customer for life! Kudos to the entire Fenwick Services team for providing exceptional technical and customer services!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNhcC1MWkdBEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICap-LZGA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNxX3NDejhnRRAB","author":"Jackie Monsoon","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX310EBULI_QE5pj69JeKZKx7yCztx3G4nzEfXpxOgR-bTXU0Y=s120-c-rp-mo-br100","rating":5,"date":"2021-06-08","text":"Rafael Serrano service technician was able to diagnose and repair my plumbing problem quickly, and discussed all options in regard to the fix, and the best approach keeping in mind my preferences. His workmanship was high quality, and he took the time to describe his work afterwards. He was courteous and professional, and I am very satisfied with the job. He replaced the drop ear elbow pipe in the wall and removed and replaced the bathtub spout stuck on the pipe with a twisted set screw.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNxX3NDejhnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICq_sCz8gE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNxMk1falJnEAE","author":"Tabitha Baldwin","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW6IWir33LXvnxfIQmShTTq5RRvg62my82PNxGwO9hWgFExhkI=s120-c-rp-mo-ba2-br100","rating":5,"date":"2021-05-26","text":"Super impressed with this company! We needed our water heater replaced. They were able to schedule Brandon to come out quickly, and he was able to replace our water heater the same day. He was very nice, professional, & knowledgeable. Although he only worked in our garage, he wore a face mask when talking to us, which shows that safety is a concern for their employees & customers. I also liked that they had a few tiers of product options for us to choose from. Highly recommend Fenwick.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNxMk1falJnEAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICq2M_jRg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURDME15YUxREAE","author":"Katie Mitura","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUDWxqoAnw4xud80TU_B2usMzKf1lCGgvvLJZypylltf2_DCHNPdw=s120-c-rp-mo-ba3-br100","rating":5,"date":"2020-09-11","text":"Fenwick Plumbing was professional from start to finish. It was clear that Michael is a plumbing expert who cares about doing good work and impressing the customer. He walked us through all of our issues and helped us decide on the best solutions for us. He was very friendly and helpful. We were very pleased with the work completed. Fenwick's customer service was great and they let you know when someone was on the way to the house. I would highly recommend them to everyone.\n\nWe had to have the main water pipe to the house replaced, a toilet flange replaced and toilet installed, and a pipe inside replaced and vanity installed. We were very happy when everything was completed.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURDME15YUxREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDC0MyaLQ%7C%7C?hl=en","owner_reply":{"text":"Ms. Mitura, thank you for trusting us with the replacement of your home's main water line and other plumbing projects. Please lets know if you have any further questions about the work completed in your home; we are always here for you.","date":"2020-09-17"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNDLUtxRmRREAE","author":"Margie Quintana","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKX8GPkzGjq9urdJD9HyOkseVlPqPB7GsmjzVEhRKFN3m-NKg=s120-c-rp-mo-br100","rating":4,"date":"2020-08-11","text":"Our service technician, Brandon was friendly, respective & professional.  He arrived on time & took care of our problems.  We would be happy to welcome him back to our home anytime.  Overall, we were very pleased with the services provided.  We felt that the repair of the outdoor system was a fair price & we were very pleased with the work performed.  However, we felt that the price charged by Fenwick for the faucet repair was on the excessive side for a job that took about 15 minutes.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNDLUtxRmRREAE!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgICC-KqFdQ%7C%7C?hl=en","owner_reply":{"text":"Ms. Quintana, we appreciate your honest feedback. We will share your concerns with our customer relations manager. We strive to earn 5-stars next visit.","date":"2020-08-12"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURBaDduNDdnRRAB","author":"jonatan valdez","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVymgWO3HxD1FmKYFMqvH836k_bYeykQmKOrZJdL8Ug-DvpjJc=s120-c-rp-mo-br100","rating":5,"date":"2016-12-27","text":"Bill Fenwick Plumbing did met my expectations\nWe have a Miele Futura diamond dishwasher.\nBecause we moved from Orlando to Jacksonville the Miele company concierge service will not install it again, so we choose this company to haul the old unit and install ours\n- phone service people were excellent getting us a requested date and were kind\n- installers were on time as scheduled.\n- the unit got well installed and its working great\nWill definitely call them again if needed.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBaDduNDdnRRAB!2m1!1s0x0:0xedfdce527927f6eb!3m1!1s2@1:CIHM0ogKEICAgIDAh7n47gE%7C%7C?hl=en","owner_reply":null,"verified":true}],"last_updated":"2026-05-28T01:20:32.140Z"}