Brenda Haas
I called Fenwick for a nin-emergency situation and thought for sure they wouldn't be able to make it out until the next afternoon earliest. Not only did our tech, Ron Ayers show up same day, he was earlier than expected! He did a great job and helped us to understand what caused the problem so we would know how to try to avoid it happening again.
Response from owner
January 5, 2022
Other reviews
Patricia Dukes
Ronald was very knowledgeable and efficient. He took care of our plumbing problem. Good experience!
Cliff Barry
Antonio was very personable, informative and highly professional. He's the kind of technician we all want. I will forever ask for him when repairs and/or service is needed. Great guy!!!
Jason Adam (ShyGuyInFL)
Update to my.review! Terrible communication with the bank providing my loan for my repair. This company kept harrassing me daily. When on their end and the bank end they had some miscommunication for being paid. Everyday at 8 AM being woken up by a phone call or while at work. I had to repeat myself 3 to 4 times daily for them to understand it was on their end and the bank since I was approved for the loan repair. Even on my days off being woken up at 8 AM daily by a phone call by them. They need better internal management!! Then once they got it straightened it out and realized it was approved I never got an apology for being harassed by the company. Worst experience of my life with a shady business!! I have no words to express how satisfied I was with Rafael's service when he came out to me. He was very friendly and straightforward letting me know what was the problem and how much it was going to cost. He set my mind at ease when I was stressing out over the slab leak I had. He worked very fast and very efficiently and left the place very clean when he was finished. He was extremely outgoing and letting me know how the project was going so I knew what to expect. I would highly recommend him to anyone looking for someone that's friendly straightforward and not pushy. It's hard to find a good plumber these days and Rafael in my opinion exceeded my expectations!!!!
Gloria Jean
Zachary replaced our kitchen faucet. He was personable and efficient. We definitely recommend Fenwick and especially Zachary! We will be using Fenwick Home Services for any future projects.