All reviews
100 verified reviews, 4.7★ average, sorted by most recent.
Randy Grier
Michael Underwood..👍did a FRIST RATE..hot water heater installation in my Mother's Mobile Home that I rent. Very courteous and professional.Now I know who to call for most of my home repair services .... THANK YOU LR GRIER
Response from owner
June 1, 2026
Greg M
Mike always does an excellent job. Quick to show up and thorough. Highly recommended!
Response from owner
June 1, 2026
Lynn Rogers
No written review
Response from owner
June 1, 2026
Gloria Gilliam
No written review
Response from owner
May 30, 2026
Shannon
Matt Atnip and his partner Caleb did a great job installing my water heater and new toilet. Matt was very knowledgeable and was able to educate me on what needed to be done. I appreciate his honesty and all the work he did! I highly recommend Matt and Caleb!
Michael Forest
No written review
Daniel Wilensky
The technician was prompt, SUPER nice, very qualified, And thorough. I am extremely satisfied with the service. I have been using this company for many many years.
Miriam Hale
No written review
Response from owner
May 29, 2026
Mark Stitchalk
No matter what service I'm in need of, whether it's for plumbing, electrical or air conditioning, I always get the best of the best service - hands down! The two plumbing gentlemen here today were outstanding ! Not only professional but very personable as well. Need service? Don't delay. Call Fenwick today. You'll be very happy you did! Thank you. Mark
Yuvonne Smith
Extremely helpful and courageous. Thank you
jacqueline rivera
Alex is very professional and knowledgeable I will use them again
Response from owner
August 21, 2023
George Baccash
The tech was knowledgeable and patient. Explained everything.
Response from owner
June 4, 2024
Li2FL
Showed up right away first phone call great job professional definitely recommend
Response from owner
May 29, 2026
aj kovach
No written review
Response from owner
May 28, 2026
Craig Summers
No written review
Response from owner
May 27, 2026
Sunday Anderson
No written review
Tom Boyd
James Pike was exceptional. We added an outdoor shower and James installed the various fittings necessary to connect hot and cold water along with valves to shut off water if freeze danger exists. Very experienced and competent professional.
Response from owner
February 23, 2024
Linda Herlocker
Kodie was awesome! Fast, efficient. And the company gave us a fair price on a non-standard job. Amazingly, they came out within just a couple hours of us reaching out. Totally satisfied with the whole experience.
Response from owner
May 27, 2026
Colleen November
Great service. Clear communication. Patience and expertise. Michael Sr. Highly recommend.
Response from owner
May 27, 2026
Mario Rojas
Had a great experience with this Tim. He was professional, on time, and quickly fixed the issue without any hassle. The work was done efficiently, and everything has been working perfectly since. Honest pricing and great customer service — highly recommend!
Response from owner
May 26, 2026
Alphonzo Sinclair
Our technician was Micheal Underwood and he’s awesome!! Got to the root of the problem in no time. I will recommend Fenwick because of Micheal’s great service.
Response from owner
May 26, 2026
Sharon Burns
My technician name was Mike Michael I’m BOWEN Sr He was very knowledgeable. He said I would have my new water heater up and running before he left on yesterday and it was his personality was very very good. He knew what he was doing. He was very passionate about his work, what he was doing how he would do it. He made sure that I knew what to do however, everything work what he put in. I asked him about a survey because I really want to do I said I will call myself, but I’m so thankful that you guys got in touch with me so I can let you know the type of person that you sent to my house how wonderful he was how knowledgeable he was his personality. He was very warm friendly thank you guys again so much.
Response from owner
May 22, 2026
Abdul El-Zarif
Great service! Great value!!
Response from owner
February 16, 2024
David Houser
Very friendly, on time, clean and respectful to property. Will definitely use them again for future needs.
Response from owner
March 16, 2026
David Singleton, Sr.
No written review
Response from owner
May 21, 2026
MATTHEW WAY
The technician was very knowledgeable and knew exactly what the problem was and the solution! Very impressive individual.
Response from owner
May 21, 2026
Nancy Spencer
Called fenwick regarding the warranty of the kitchen sink faucet repair job that was done 7 months ago . I was told they I have 1 year warranty for parts that they installed. The technician who came just looked at the faucet and just said I need a new faucet without even really doing anything. The technician wanted to sell me a new faucet that is in his truck for over $700.00. More on sales than service.
Response from owner
September 18, 2025
Laurie Wingender
No written review
Response from owner
May 19, 2026
Jim Pospyhalla
Great job very satified
Response from owner
May 19, 2026
Michael T
Highly recommend. I’ve used Fenwick for multiple plumbing issues at various properties over the last year. Pricing has always been fair and service is top-notch. They’ve become my go to plumbers, I don’t even bother shopping around anymore. As a homeowner and property manager, one of the things they do that I really appreciate is their technicians take the time to show me (I’m very much not a plumber!) what they’re doing and teach me a little bit about what’s happening behind my walls. Shoutout to Dale who’s been on a few service calls for me now and is always great to work with.
Response from owner
May 18, 2026
E
I called in for an appointment because I needed to repair a toilet. Technician came out and took a look and left for about 5 minutes and came back to show some options for repair. The pricing was really high so I decided to wait and just pay the service dispatch fee. The Technician then tells me it will be $99. I was told the dispatch fee was only $89 by two agents when I called to make my appointment. But the Technician said the price went up a day or two ago. Mind you, I made the appointment the same week so was totally shocked that no one told me the price went up and they had many chances while reminding me of my appointment that the price would go from $89 to $99. Just seems like a scam for them to come and take a look without doing any work expect to say yes it's broken and then not even mentioning the price change. Seems to me a bit unethical to change without prior notice.
Response from owner
May 21, 2026
Steven Talbot
$304 to replace a $7 flapper in each of two toilets for two senior citizens. How can you people look at yourselves in a mirror.
Response from owner
May 21, 2026
Debbie M
I had a water leak outside fixed and the plumber did a great job. I was thankful to get quick service on a Saturday. Thanks Fenwick!
Response from owner
May 18, 2026
Steve Silk
2 sink cutoff valves
Response from owner
May 18, 2026
Carolynn Walker
Replace gasket and flange on toilet.He was good about showing each part that needed to be replace and if was additional amount he wold asked for permission .
Response from owner
May 18, 2026
suaznne gere
Highly recommend Fenwick staff is very courteous and respectful Matthew was my plumber very good at what he does knowledgeable and experienced also spoke with two managers Travis and Craig very kind and knowledgeable and experienced all the way from the first call to quote an initial job all the way till the end returned all my calls and texts quickly very impressed answered all my questions and ease my mind awesome job guys very important job y'all do very very grateful thank you
Response from owner
May 18, 2026
Rosemarie Bracero
My very old water heater finally broke. I called Fenwick in the morning and by the evening had a new water heater installed. It was a complicated job because my house has old pipes but technician Jesse Thigpen overcame the challenge. He did a great job!
Response from owner
May 15, 2026
Maria Harvey
Kodie did a fantastic job installing our hot water heater. He was friendly, efficient and patient. He explained our options and the process in detail and was able to answer all questions. Pricing was transparent. Kodie is an asset to your team. Thanks guys.
Response from owner
May 15, 2026
Darwin Eady
I get the fact that everyone wants to make money but $271 for to replace a toilet handle is ridiculous. Travis, thanks for calling me and explaining to me what happened. In addition, I want to thank you for making it right. It says a lot about a company that cares about the customer experience.
Response from owner
May 6, 2026
Henry Wilkins
The technician was outstanding. He spotted the problem right away. He also recommended some services that I can do later on to extend the service of my water heater.
Response from owner
May 15, 2026
Linda Bennett
I liked that a photo of the technician was sent to me before he showed up. Fenwick was prompt with communications and the tech was on time. He was professional and informed me of what’s would take place. However, a permit from my county was required since it was a replacement ‘propane’ water heater. I was told no permit was necessary. So, a small bit of confusion on that. The total price in the written quote for everything was higher than expected. Other than that, I was impressed with the tech and the excellent prompt communication of Fenwick. I would call on them for a different need.
Response from owner
May 15, 2026
Carl Marchand
Technician Brenden Finch did an excellent job quoting and assessing a hot water tank for my home. His supervisor did a follow up phone call and was very professional. Unfortunately, I went with a lower cost bid. I have used Fenwick in the past for work, and will continue to do so in the future. I highly recommend.
Response from owner
May 14, 2026
Richard Florian
Pk on time courteous
Response from owner
May 13, 2026
K Wood
Cody was awesome. I have hot water again. Thanks Cody and Fenwick.
Response from owner
May 12, 2026
Shafek Houston
No written review
Response from owner
May 11, 2026
Debbie Yurkowski
We had a garbage disposal installed. Fadi Atlyari was very friendly and provided information on how to clean the disposal as well as tightening it up if needed. He worked efficiently and cleaned up where needed. He also provided information in regards to a water heater and water softener. I highly recommend Fenwick for plumbing. And ask for Fadi!
Response from owner
May 11, 2026
ryan goltry
Very professional, quick service, Ben was the plumber and did a great job. Much appreciated.
Response from owner
May 11, 2026
Ron Maggio
No written review
Response from owner
May 9, 2026
Beep Beep
This appointment I didn't get any work done just an estimate. I'll update this later if needed. Fadi came by an gave me an estimate on removing and reinstalling a pedastle sink. He was polite, professional and friendly.
Response from owner
May 11, 2026
Juan Celis
I had a disposal replaced this morning. Dale was at my house on time and conducted himself in a very professional way. He was quick, efficient and respected out place. I would recommend Fenwick for all your plumbing needs.
Response from owner
May 11, 2026