All reviews

thomas stanley

The service tech was very knowledgeable and professional. He did a great job. I recommend his services anytime!! Thanks

mike filipkowski

Total seem less process from first call, scheduling ( tech showed up within a few hours!!), and technician was knowledgeable and courteous and fix my issue. Great job by the entire Fenwick Team.

Brittany Fudge

I’m very happy with the service I received from Fenwick today. We had a leaking spigot, and they had someone out within 24 hours to fix it. The technician arrived during the scheduled window, and I appreciated receiving a text beforehand with his name and photo so I knew who to expect. Brendan cleaned up the area well afterward and was very friendly throughout the process.

Reba Tyrrell

Excellent service reasonable price Fenwick does all our ac, plumbing and now electrical service

Mike Middleton

Quick and professional service at a fair price.

Jan Peer

I contacted Fenwick to unclog my shower drain. Cody came but after many attempts was not able to clear. He requested his manager Craig R. to come and give his assessment. Craig R. sent a senior tech member to try to clear. Dale W. arrived on time and cleared drain in less than 30 minutes. He was professional, polite, respectful of property and informative. I would definitely recommend company to others.

robert alt

The tech MR MECO came out and charged 1600 dollars to add 6 pounds of coolent .I complained and the manager agreed he overpriced us . They gave me back 600 dollars . I WILL NEVER USE THEM AGAIN .

Mike Montague

Charge too much to unclog bathroom bathtub drain. I have their insurance. 15% off. Charged over $300 to unclog drain with a power drain cleaner tool. Disappointed.may have to reconsider renewal of insurance.

Diane R

Danny & Colin were excellent. This was a challenging job-hanging a heavy chandelier from a 20 ft ceiling. Danny explained everything, checked everything for safety. Both men were friendly, professional and meticulous in their work.

Magi Foster

Matthew arrived on time, immediately accessed what needed to be done and took the time to discuss a future visit for more work. He was professional, communicated very well, did the job and was very respectful of me, my home and even watching out for my fur babies to not get outside. Thank you Matthew!!!

lisa gartman

We were very pleased with this company. Our Technician Cody was skilled and did a wonderful job. The timing of everything was wonderful. We have a special needs son and everything was installed in a timely manner. We highly recommend this company!!

Bonita Diamond

Arrived in slotted time. Very professional. Kind. And helpful.

Diane DePotie-Burton

If I could give a ZERO star for their COMMUNICATION I would. I have had no heat or AC since Friday Feb. 20. The tech told me that it would be Monday before they could get the part. OK. Been waiting and waiting for a call this Monday morning, since 8am as to the status. I finally called at 11:15am. Was told part is on factory backorder with NO ETA. Ok. I understand the backorder. The problem is THEY SHOULD HAVE CALLED ME. I needed to prepare one way or the other for freezing cold temps tonight and tomorrow night. Other than their communication I have been very happy with this company from them installing the new unit, maintenance/up keep service and to the service calls for problems. That I will give 5 stars.

Camper Special

Andrew m was my tech. He installed my new sink fixture quick and good. He was also on time at 12pm on a saterday. Andrew also could have upcharged me but figured out how to do job without all the extra stuff. Thx buddy!!

Kay Morrison

Repairman was courteous and did a good job. Worked late until repair completed.

Pamela Walker

Plumbing services, Andrew is professional and offered options for addressing our problem. He provided up front pricing transparency for each option. Work areas were left clean and tidy.

curtis

The technician that helped us Kodie was very professional and courtesy. He did an outstanding job and we are very pleased with his work.

Bob Hoffman

Technician Cody was outstanding. Very knowledgeable and skilled. He explained the issue with my tankless water heater, thoroughly answered my questions. Very patient and I never felt rushed or pitched to make decisions. Great job

wayne williams

Second time I used Fenwick. This time to flush tankless water heater. Tech. Frank was excellent and very professional. I give him and the company 5 stars.

Victoria Gould

Very professional but the phone appointment service gave me the wrong pricing info.

Timothy Dozier

Fenwick is great, they call me every year right on schedule and schedule me really quick to take care of my tankless water heater. The technician that came, Steve, he was very polite and knowledgeable.

BCrown_973

Tim came out to repair a broken pipe in our yard. He identified the issue immediately and gave us the price upfront. The repair was done faster than I expected. I was pleasantly surprised

liyu pianwen

Highly recommend Rafael Serrano from Fenwick Services! He helped us install a new water heater and the entire process was professional. Five-star service all the way!

Jean Loudon

Excellent and timely repair service for garbage disposal but high priced to just break it free from accumulated rust.

Carol Crane

Michael Underwood did a wonderful job. It was polite, fast, clean, neat, and friendly.

Valerie Cutlar

They came right out when I lost cold water and their technician Kodie was just fabulous!! Kodie is knowledgable and very nice and friendly. We felt properly taken care of charged fairly and will be using them with all our needs moving forward. We received estimates on more work and are planning upgrades now.

Willie Moore

Mr. Brenden was excellent. He ensured me he would find the leak. I had 2 other companies tell me they could not find a leak, but I continued to see water coming down the side of my house. Thank you Fenwick. Highly recommend.

Kevin O'Hare

We had a great experience with Fenwick today. Outstanding service. On time, kind and all our needs were met

John O'Neil

Nathan was great! My garbage disposal decided to self-destruct and was leaking under the cabinet. I set up an appointment on the website at 9:30pm. They had a plumber out by noon the following morning. I had already bought a new disposal "just in case". Hd inspected my old unit. A blade had chipped and grinded the gears. He removed the old unit & installed the new one in about an hour from start to finish. Great job!

John Somar

Spoke to them on the phone about a rusted leaking water heater. Tech was out by around 1 or 1:30p to give a quote. In the new water heater was installed ready to go but about 5:00 p.m. that day. That's what I call service and the technician is awesome to work with.

Phil Gatzke

Ben was professional, personable and communicative. Repairs were well and work better than before.

Phillip Twine

The tech that came to my home did an EXCELLENT job. Highest compliments. He explained, showed me the problem and FIXED IT

promise giacometti

michael did a great job working on the water softener and kitchen sink, very friendly and educating!

Allison Smith

The service was quick prompt, and the price was reasonable. I showed the technician where I was having an issue and he quickly told me what he could do and how much it would cost me. I would recommend this company again as well as I would use them again.

Marsha Hood

Due to the cold weather in Jacksonville,Florida recently , we discovered several broken water pipes. The Technician, Andrew Mitchell, was prompt in keeping our appointment. He diagnosed the problem and went to work immediately. He expertly repaired the broken damaged pipes and temporarily fixed the drywall. He assured me the company would be reaching out on Monday complete final drywall replacement. Andrew displayed confidence in his work. Thank you to the Fenwick team and Andrew for getting the leaks fixed promptly without damage to the walls.

Kalynn Brown

we had an emergency leak and our tech was efficient fast and really knew his stuff! We appreciate the work you did today!

Aida Monahan

Actually yes, the technician exceeded my expectations. Everything was organized for my convenience, they work on weekends too. I received a text when technician was on his way. Whatever other companies told me about my AC turned out not to be true, no mold inside, just water stains I wiped myself with paper towel. I don’t need to install anything else outside either. Overall I was very pleased with professionalism of the technician and I can highly recommend Fenwick company for your AC needs. Definitely going to work with them!

Lance Beck

Patrick was outstanding. Second time he did a job and we are very happy.

Ervin Dine

Great service the tech came out and quoted a reasonable price. He waited until the part came did outstanding job and all while explaining everything. I always use them and will continue to do so-as they have great service.

Nancy Bowen

Justin did a great plumbing job and did it very quickly.

Kevin Zehler

Great service Patrick did a great job. Thanks

Kierstin Beaumont

Needed these guys in a pinch. Very helpful and they took care of my burst pipe.

Jordan Hull

We had Zack come out and inspect our plumbing. You can tell Zack has been in the profession for sometime. He’s extremely knowledgeable and professional.

SHAWN FERRIS

We walked through the repairs and I was given an itemized invoice before repairs were started. They were courteous and friendly.

Patricia Rodgers

Brendon Finch was extremely professional and went out of his way to help my Mom with multiple plumbing issues. We truly appreciate all he did for her. He’s a wonderful young man!!!

Daryl Drott

Prompt and efficient very satisfied with plumbing work will use next time we have a problem

Shelley Dickerson

I had a corroded flex line o my tankless Water heater and Had Fenwick come out to assess. Jesse and his partner were very courteous and explained what needed to be done and got the job done. They were thorough and My system is now good as new. I had the system flushed as well which saved me another appointment. I was very satisfied with the appointment process and customer service leading right up to the appointment.

Joe Mac

The Technician Cody arrived on time and worked thoroughly to figure out my issue. He then did an excellent job explaining what was causing the problem and next steps for resolving it. He worked quickly and efficiently to get everything back in working order. You can tell he is extremely knowledgeable and one of the best technicians we have had the pleasure of working with. Highly recommended!

Lakysha Wiggs

My pipe burst, called the company and it was replaced the next day. Awesome service and I will be working with them for ALL my future plumbing needs oh! The price was hella reasonable!

jonathan tillman

Patrick was fantastic. He did a great job very efficiently.