Fenwick Home Services

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All reviews

100 verified reviews, 4.7★ average, sorted by most recent.

Showing 150 of 100 reviews.

June 1, 2026

Randy Grier

Michael Underwood..👍did a FRIST RATE..hot water heater installation in my Mother's Mobile Home that I rent. Very courteous and professional.Now I know who to call for most of my home repair services .... THANK YOU LR GRIER

Response from owner

Thank you for sharing your feedback about Michael's first rate hot water heater installation. We appreciate your trust in our services.

June 1, 2026

June 1, 2026

Greg M

Mike always does an excellent job. Quick to show up and thorough. Highly recommended!

Response from owner

We are thrilled to hear Mike provided excellent, quick, and thorough service. Thank you for the recommendation, Greg!

June 1, 2026

June 1, 2026

Lynn Rogers

No written review

Response from owner

Hi, Lynn. We appreciate the rating, and are glad we could provide you with a positive experience!

June 1, 2026

May 30, 2026

Gloria Gilliam

No written review

Response from owner

Hi, Gloria. Your feedback is highly appreciated. Thank you so much for the review!

May 30, 2026

May 30, 2026

Shannon

Matt Atnip and his partner Caleb did a great job installing my water heater and new toilet. Matt was very knowledgeable and was able to educate me on what needed to be done. I appreciate his honesty and all the work he did! I highly recommend Matt and Caleb!

May 29, 2026

Michael Forest

No written review

May 29, 2026

Daniel Wilensky

The technician was prompt, SUPER nice, very qualified, And thorough. I am extremely satisfied with the service. I have been using this company for many many years.

May 29, 2026

Miriam Hale

No written review

Response from owner

Hi, Miriam. Thank you so much for rating your experience with us so highly!

May 29, 2026

May 29, 2026

Mark Stitchalk

No matter what service I'm in need of, whether it's for plumbing, electrical or air conditioning, I always get the best of the best service - hands down! The two plumbing gentlemen here today were outstanding ! Not only professional but very personable as well. Need service? Don't delay. Call Fenwick today. You'll be very happy you did! Thank you. Mark

May 29, 2026

Yuvonne Smith

Extremely helpful and courageous. Thank you

May 28, 2026

jacqueline rivera

Alex is very professional and knowledgeable I will use them again

Response from owner

Jacqueline, thank you so much for taking the time to leave us a review! We are thrilled to hear that you found Alex to be professional and knowledgeable during your service. We truly appreciate your kind words and feedback.

August 21, 2023

May 28, 2026

George Baccash

The tech was knowledgeable and patient. Explained everything.

Response from owner

Thank you for your wonderful feedback, George. We're glad to hear our tech was knowledgeable and patient in explaining everything.

June 4, 2024

May 28, 2026

Li2FL

Showed up right away first phone call great job professional definitely recommend

Response from owner

Thanks for your review! We appreciate your recommendation and are glad we responded quickly with professional service.

May 29, 2026

May 28, 2026

aj kovach

No written review

Response from owner

Hi Aj, thank you for choosing Fenwick Home Services and taking the time to rate our business with 5 stars. We truly appreciate your positive feedback! We value your support and look forward to serving you again in the future.

May 28, 2026

May 27, 2026

Craig Summers

No written review

Response from owner

Hi, Craig. We must have done something right to get such a good rating from you. We really appreciate you taking the time!

May 27, 2026

May 26, 2026

Sunday Anderson

No written review

May 26, 2026

Tom Boyd

James Pike was exceptional. We added an outdoor shower and James installed the various fittings necessary to connect hot and cold water along with valves to shut off water if freeze danger exists. Very experienced and competent professional.

Response from owner

We are honored to hear James provided exceptional service for your outdoor shower installation. His expertise means everything to us.

February 23, 2024

May 26, 2026

Linda Herlocker

Kodie was awesome! Fast, efficient. And the company gave us a fair price on a non-standard job. Amazingly, they came out within just a couple hours of us reaching out. Totally satisfied with the whole experience.

Response from owner

Thank you for the wonderful feedback! We're thrilled Kodie provided fast, efficient service and you were satisfied with our fair pricing.

May 27, 2026

May 26, 2026

Colleen November

Great service. Clear communication. Patience and expertise. Michael Sr. Highly recommend.

Response from owner

We greatly appreciate your kind words about our service and Michael Sr.'s expertise and patience.

May 27, 2026

May 26, 2026

Mario Rojas

Had a great experience with this Tim. He was professional, on time, and quickly fixed the issue without any hassle. The work was done efficiently, and everything has been working perfectly since. Honest pricing and great customer service — highly recommend!

Response from owner

Thank you for your review, Mario! We're glad Tim provided professional, timely service and honest pricing. Your recommendation means everything!

May 26, 2026

May 26, 2026

Alphonzo Sinclair

Our technician was Micheal Underwood and he’s awesome!! Got to the root of the problem in no time. I will recommend Fenwick because of Micheal’s great service.

Response from owner

Thank you for your wonderful feedback! Michael clearly provided excellent service. We're thrilled he solved your problem quickly and earned your recommendation.

May 26, 2026

May 22, 2026

Sharon Burns

My technician name was Mike Michael I’m BOWEN Sr He was very knowledgeable. He said I would have my new water heater up and running before he left on yesterday and it was his personality was very very good. He knew what he was doing. He was very passionate about his work, what he was doing how he would do it. He made sure that I knew what to do however, everything work what he put in. I asked him about a survey because I really want to do I said I will call myself, but I’m so thankful that you guys got in touch with me so I can let you know the type of person that you sent to my house how wonderful he was how knowledgeable he was his personality. He was very warm friendly thank you guys again so much.

Response from owner

We're glad to hear about your positive experience with our technician, Mike Michael! Thank you for sharing your feedback.

May 22, 2026

May 22, 2026

Abdul El-Zarif

Great service! Great value!!

Response from owner

Thank you for your kind words, Abdul! We're thrilled to hear that you had a great experience with our service and found it to be of great value. If you ever need any assistance in the future, please don't hesitate to reach out to us at (904) 490-7003.

February 16, 2024

May 21, 2026

David Houser

Very friendly, on time, clean and respectful to property. Will definitely use them again for future needs.

Response from owner

We are delighted to hear you found us friendly, on time, clean and respectful. Thank you for choosing Fenwick Home Services!

March 16, 2026

May 21, 2026

David Singleton, Sr.

No written review

Response from owner

Hi, David. Your feedback is highly appreciated. Thank you so much for the review!

May 21, 2026

May 21, 2026

MATTHEW WAY

The technician was very knowledgeable and knew exactly what the problem was and the solution! Very impressive individual.

Response from owner

We are pleased to hear our technician's knowledge impressed you. Thank you for recognizing their expertise and problem-solving skills, Matthew!

May 21, 2026

May 20, 2026

Nancy Spencer

Called fenwick regarding the warranty of the kitchen sink faucet repair job that was done 7 months ago . I was told they I have 1 year warranty for parts that they installed. The technician who came just looked at the faucet and just said I need a new faucet without even really doing anything. The technician wanted to sell me a new faucet that is in his truck for over $700.00. More on sales than service.

Response from owner

We’re very sorry to hear about your experience and understand your frustration regarding the warranty concern and the recommendation you received. We appreciate you bringing this to our attention and apologize that the visit left you feeling pressured rather than supported. A manager will be reaching out to you directly to discuss the situation further.

September 18, 2025

May 19, 2026

Laurie Wingender

No written review

Response from owner

Hi, Laurie. We appreciate the rating, and are glad we could provide you with a positive experience!

May 19, 2026

May 18, 2026

Jim Pospyhalla

Great job very satified

Response from owner

Thank you for taking the time to share your feedback, Jim. We're pleased you're satisfied with our work.

May 19, 2026

May 18, 2026

Michael T

Highly recommend. I’ve used Fenwick for multiple plumbing issues at various properties over the last year. Pricing has always been fair and service is top-notch. They’ve become my go to plumbers, I don’t even bother shopping around anymore. As a homeowner and property manager, one of the things they do that I really appreciate is their technicians take the time to show me (I’m very much not a plumber!) what they’re doing and teach me a little bit about what’s happening behind my walls. Shoutout to Dale who’s been on a few service calls for me now and is always great to work with.

Response from owner

Your positive experience means everything to us. Thank you for trusting us with multiple properties and highlighting Dale's exceptional service.

May 18, 2026

May 17, 2026

E

I called in for an appointment because I needed to repair a toilet. Technician came out and took a look and left for about 5 minutes and came back to show some options for repair. The pricing was really high so I decided to wait and just pay the service dispatch fee. The Technician then tells me it will be $99. I was told the dispatch fee was only $89 by two agents when I called to make my appointment. But the Technician said the price went up a day or two ago. Mind you, I made the appointment the same week so was totally shocked that no one told me the price went up and they had many chances while reminding me of my appointment that the price would go from $89 to $99. Just seems like a scam for them to come and take a look without doing any work expect to say yes it's broken and then not even mentioning the price change. Seems to me a bit unethical to change without prior notice.

Response from owner

We are disappointed to hear about the pricing confusion. This should have been communicated clearly. Please call (904) 490-7003 to resolve this matter.

May 21, 2026

May 16, 2026

Steven Talbot

$304 to replace a $7 flapper in each of two toilets for two senior citizens. How can you people look at yourselves in a mirror.

Response from owner

We sincerely apologize for the frustration and concern this pricing has caused, especially given your situation. We understand why this feels upsetting and appreciate you bringing it to our attention. A manager will reach out to you directly to review this with you.

May 21, 2026

May 16, 2026

Debbie M

I had a water leak outside fixed and the plumber did a great job. I was thankful to get quick service on a Saturday. Thanks Fenwick!

Response from owner

Your positive experience with our plumber fixing the water leak is greatly appreciated. Thank you immensely for choosing Fenwick Home Services.

May 18, 2026

May 16, 2026

Steve Silk

2 sink cutoff valves

Response from owner

We greatly appreciate your feedback. Thank you for sharing your experience with us. If you have any further questions, please feel free to reach out to us at (904) 490-7003.

May 18, 2026

May 16, 2026

Carolynn Walker

Replace gasket and flange on toilet.He was good about showing each part that needed to be replace and if was additional amount he wold asked for permission .

Response from owner

Thank you for sharing your experience with us. We appreciate your feedback.

May 18, 2026

May 15, 2026

suaznne gere

Highly recommend Fenwick staff is very courteous and respectful Matthew was my plumber very good at what he does knowledgeable and experienced also spoke with two managers Travis and Craig very kind and knowledgeable and experienced all the way from the first call to quote an initial job all the way till the end returned all my calls and texts quickly very impressed answered all my questions and ease my mind awesome job guys very important job y'all do very very grateful thank you

Response from owner

Thank you for sharing your positive experience with Fenwick Home Services. We are excited to hear that our team provided excellent service and addressed all your questions.

May 18, 2026

May 15, 2026

Rosemarie Bracero

My very old water heater finally broke. I called Fenwick in the morning and by the evening had a new water heater installed. It was a complicated job because my house has old pipes but technician Jesse Thigpen overcame the challenge. He did a great job!

Response from owner

Thank you for your review, Rosemarie! We're thrilled Jesse overcame the pipe challenges and delivered same-day service for your water heater replacement.

May 15, 2026

May 14, 2026

Maria Harvey

Kodie did a fantastic job installing our hot water heater. He was friendly, efficient and patient. He explained our options and the process in detail and was able to answer all questions. Pricing was transparent. Kodie is an asset to your team. Thanks guys.

Response from owner

Thank you for taking the time to share your experience with Kodie's hot water heater installation. We're glad his expertise and transparency exceeded your expectations.

May 15, 2026

May 14, 2026

Darwin Eady

I get the fact that everyone wants to make money but $271 for to replace a toilet handle is ridiculous. Travis, thanks for calling me and explaining to me what happened. In addition, I want to thank you for making it right. It says a lot about a company that cares about the customer experience.

Response from owner

Thank you for your review. We understand your initial concern about pricing and appreciate Travis making things right.

May 6, 2026

May 14, 2026

Henry Wilkins

The technician was outstanding. He spotted the problem right away. He also recommended some services that I can do later on to extend the service of my water heater.

Response from owner

We greatly appreciate your feedback about our outstanding technician who quickly spotted the problem and provided helpful recommendations.

May 15, 2026

May 14, 2026

Linda Bennett

I liked that a photo of the technician was sent to me before he showed up. Fenwick was prompt with communications and the tech was on time. He was professional and informed me of what’s would take place. However, a permit from my county was required since it was a replacement ‘propane’ water heater. I was told no permit was necessary. So, a small bit of confusion on that. The total price in the written quote for everything was higher than expected. Other than that, I was impressed with the tech and the excellent prompt communication of Fenwick. I would call on them for a different need.

Response from owner

Your positive feedback means so much! We apologize for the permit confusion and pricing concerns. Thank you for recognizing our communication and professionalism.

May 15, 2026

May 13, 2026

Carl Marchand

Technician Brenden Finch did an excellent job quoting and assessing a hot water tank for my home. His supervisor did a follow up phone call and was very professional. Unfortunately, I went with a lower cost bid. I have used Fenwick in the past for work, and will continue to do so in the future. I highly recommend.

Response from owner

We greatly appreciate your kind words about Brenden and our team's professionalism. Thank you for your continued trust and recommendation!

May 14, 2026

May 12, 2026

Richard Florian

Pk on time courteous

Response from owner

We greatly appreciate your positive feedback. Thank you for choosing Fenwick Home Services.

May 13, 2026

May 12, 2026

K Wood

Cody was awesome. I have hot water again. Thanks Cody and Fenwick.

Response from owner

Your positive feedback is incredibly valuable. We're glad Cody was able to help you with your hot water. Thank you for choosing Fenwick Home Services.

May 12, 2026

May 11, 2026

Shafek Houston

No written review

Response from owner

Hi, Shafek. We must have done something right to get such a good rating from you. We really appreciate you taking the time!

May 11, 2026

May 11, 2026

Debbie Yurkowski

We had a garbage disposal installed. Fadi Atlyari was very friendly and provided information on how to clean the disposal as well as tightening it up if needed. He worked efficiently and cleaned up where needed. He also provided information in regards to a water heater and water softener. I highly recommend Fenwick for plumbing. And ask for Fadi!

Response from owner

Thank you for sharing your positive experience with Fadi and our garbage disposal installation service. We appreciate recommending Fenwick!

May 11, 2026

May 10, 2026

ryan goltry

Very professional, quick service, Ben was the plumber and did a great job. Much appreciated.

Response from owner

Thank you for taking the time to share your experience. We appreciate your kind words about Ben's professional service.

May 11, 2026

May 9, 2026

Ron Maggio

No written review

Response from owner

Hi, Ron. Your feedback is highly appreciated. Thank you so much for the review!

May 9, 2026

May 9, 2026

Beep Beep

This appointment I didn't get any work done just an estimate. I'll update this later if needed. Fadi came by an gave me an estimate on removing and reinstalling a pedastle sink. He was polite, professional and friendly.

Response from owner

We greatly appreciate your kind words about Fadi's professional service. Looking forward to helping with your sink project.

May 11, 2026

May 8, 2026

Juan Celis

I had a disposal replaced this morning. Dale was at my house on time and conducted himself in a very professional way. He was quick, efficient and respected out place. I would recommend Fenwick for all your plumbing needs.

Response from owner

Thank you for recommending Dale and our professional service. We appreciate your trust in Fenwick for plumbing needs.

May 11, 2026