Brianna
We had Waychoff / Fenwick out because our ac wasn’t keeping up and we noticed a burning smell in the breaker box. Their technician arrived flipped the switch to the a/c breaker and said the compressor went out. He quoted us $3500 to replace just the compressor. Then of course he says we just need to replace the entire system. The cheapest system was $10,000. I immediately had a second opinion come out from World’s Greatest A/C. I explained to him the situation, the burning smell, etc. he immediately pulled the face off of the breaker box, removed the a/c breaker, and immediately noticed that the wires had burned. After replacing the breakers, we turned the AC back on and was it cooling perfectly. Thank you Waychoff for trying to sell me on a $10-$20k that would have not even worked after being installed and my current unit was functioning properly. Waychoff / Fenwick are nothing but money hungry crooks!
Response from owner
April 21, 2026
Other reviews
Fonya Slord
I had Danny Boy come to My home and complete an electrical inspection. And oh my word I was blown away what a lovely person, he was sweet and kind and cared about my electrical system. He showed me some resolutions and educated me on whole home surge protectors. I will highly recommend this company and this employee to everyone I know!
Dora Rhodes
Michael Bowen,senior was very professional and nice to work with!
jasmine313404
Sean H was outstanding ! I bought a 1960s house and are sorting through all the things from previous owners. I noticed our electrical bills spiking so called Casteel to evaluate along with some items on our inspection report. I have an older unit but Sean was able to implement some changes to make it more efficient until we were ready to install a newer unit sometime in the next few years. He was very precise, professional and even wore shoe covers to not track dirt In the house. I signed up for the annual membership to have my hvac, humidifier inspected twice a year to keep all items in tip top shape. Thanks Sean!
Nancy Silverman
Dale was fantastic. He explained all the work he was going to do and made sure I understood it all before he started. He was very nice and respectful. The work was top notch. I felt the price I paid was very reasonable. I highly recommend Fenwick.