Darwin Eady
I get the fact that everyone wants to make money but $271 for to replace a toilet handle is ridiculous. Travis, thanks for calling me and explaining to me what happened. In addition, I want to thank you for making it right. It says a lot about a company that cares about the customer experience.
Response from owner
May 6, 2026
Other reviews
Alan Walker
They had someone at our house within 2 hours to fix a major drain clog thst was backing up both bathrooms. Rafael was very professional and went above and beyond to communicate and educate us on the problem and plan to fix it. Gave some great advice on how to prevent it in future and diagnosed the issue beyond the original clean out to find another related issue and had everything working great before he left. Highly recommend!
Joe Chapla
Tim was very professional.....he got me a fair price on my new hot water tank......job was done very neat and clean. Couldn't ask for anything more!!
Janice Ozer
Edgardo Torres he is smart, efficient and very nice. A good communicator. My house was struck by lighting. I had no power. He figured out the problem. I needed a whole new main big breaker in the box on street where JEA equipment is. He wasted no time. He had to go to home office pickup the breaker. In no time he had my power working!!!!
John Bryan
No written review