Dawn Knies
I am so pleased with the service Fenwicks provided. They promptly responded to my call, which was made on Sunday night. Monday morning I received a call and email, stating the the technician would be out between 8.00 and 8.30 am. Patrick was here on time and wasted no time in finding the problem. He is quite knowledgeable and knows what he’s doing. He took the time to check if the hot water tank was under warranty, ordered the new one, which came 2 days later. Patrick was back here installing the next day. He’s prompt and efficient, takes the time explaining in detail what needs to be done. If I need Fenwicks again I will be requesting Patrick.
Response from owner
July 12, 2024
Other reviews
Mark Ghirardi
Rafael was very professional, informative, and kind. He resolved our issue and got us set up with the next steps of our situation. From initial call to resolution everything was sorted in under 4 hours total on a Sunday afternoon. No pressure and offered realistic information regarding DIY solutions, as well as great conversation during the job.
Donna Chartier
We had a kitchen faucet that needed to be replaced. I called Fenwick Plumbing on Saturday, and as it was no rush, they could schedule someone to come that fit in their schedule. Dispatch scheduled a time for Monday and I was given 2 time slots to choose from. Amazing response time, I was not expecting an appointment that fast. The plumber that came out was highly skilled, very knowledgeable and answered any questions I had. The new faucet was in place and working within an hour. I am glad that I called Fenwick Plumbing, it's good to know who you can call to make things right.
Ronald Brockway
Nathan was very polite and professional. He listened to what I wanted and figured it out in his head and looking at it figured it out and come up with the quote for me. I was quite pleased with it. He’ll be back on Thursday to do the work.
Kevin Whitlock
I made the appointment online and did not expect someone so quick. He showed up at the very start of the window i selected. He was able to troubleshoot and then correct the issue in 15 minutes. He was very professional. Thanks for the quick turn around!