Del Johnson
Fenwick installed my tankless water heater. I made an appointment for Fenwick Home Services to perform the annual service procedure - flushing the system. The technician (Justin) arrived promptly at 8:00a.m. The maintenance was completed quickly. Justin is very polite and competent.
Response from owner
October 22, 2024
Other reviews
Jennifer Wright
Fenwick was able to come out at a late notice on a hot Saturday afternoon, when our AC suddenly stopped working. Christian was our technician, he was extremely kind, had great customer service, and fixed our AC quickly! Thank you!!!!
Dominique Bichard
From the time Elmer came out for our service call, Waychoff's was on it right away and had a team out the very next day to resolve our A/C issues. I want to take a moment to thank Elmer, Zakeem, and Hobbs for their hard work and professionalism. They discovered that the A/C system installed through our home warranty had not been installed correctly, which was causing the unit to cool our garage instead of our home. They took the time to fully resolve the problem, made sure everything was installed properly, and listened to our input throughout the process. They came prepared, worked efficiently, and their experience truly showed. We greatly appreciate the effort and care they put into getting our A/C working as it should. ---------------------------------------------------------------------------------------------- We had an unexpected issue on a Sunday due to a slab leak in our garage, and I called Fenwick for help. They were quick to respond and sent out a technician, Steven, who assessed the issue and explained the next steps. Shortly after, Craig, the Services Manager, came out and provided us with a detailed quote to re-pipe the entire house and install a new water softener, since we did not have one. The installation team, Ben and Cody, did an excellent job. They prepared our home for the work, re-piped everything efficiently, and made sure the disruption inside the house was kept to a minimum. Afterward, they had a drywaller, Emad, come out to patch everything back up leaving the walls looking like nothing ever happened. From start to finish, the process was handled with professionalism and care. We truly appreciate the hard work and attention to detail from the entire Fenwick team!
David B
I’ve used Fenwick now at least 3 times. They’ve always been on time and extremely reasonable! We had them fix water softener issue, toilet clog, and service our tankless water heater.. and now the hose is stuck to the Bibb.. called at 1:45 and they were at my home, and done by 3:30! No emergency service charge.. just really good people! Thank you Zach and the others who have been there for us!
Scott Perkins
Fast, professional, courteous, and good work. I had an emergency leak and I had someone onsite in 2 hours and fixed right. I'm very pleased and would definitely recommend.