Howard Mejia
I would definitely recommend Fenwick Services. I had a rusty gas pipe lines leak and they fixed it in a smooth same day and fast service. I am very satisfied with the work done by the technician Frank Lamia. He is very knowledgeable, explained everything in a transparent manner and got the job well done. Frank you’re the best! Thank you.
Response from owner
January 26, 2026
Other reviews
J J
I just had someone come out to do a so called tune-up maintenance service on my system recently. I just took a look at my air filter and noticed how filthy it was. How is it that I just had a so called tune up service but my filter looks like it’s been ran thru the dirt. I purchased the buy one get one free but after noticing this you can keep that next inspection. I don’t want fenwick anywhere near my system ever again. You guys are officially FiRED forever! Sincerely, Disappointed Customer!!!
Brian Williard
Annual service completed by Jesus, he did an excellent job. Exceeded expectations, courteous, professional Would recommend
Bill Wilson
We had an emergency due to water heater blowout. Dillon got here within 2 hours, diagnosed the problem and installed a new unit. This company’s scheduling and dispatch is very customer orientated. Everyone expresses urgency and courtesy. Thank goodness on a previous service they recommended a water shut off for the garage. Otherwise we have a real flood. This is a reliable and competent company. And, their installs have a one year warranty.
Albert Ganzemuller
We were taken advantage of from a Jacksonville company when we needed help. DO NOT use this company for any plumbing, cooling or heating needs even if it’s an emergency. Please read the following: We called FENWICK for assistance with our HVAC. During a recent cold snap our HVAC system froze and required immediate attention. A technician arrived and said he couldn’t work on the system until it was defrosted. If it wasn’t frosted that night, he wasn’t sure when he or any other associate could return. He said it would cost $188.00 to defrost the system. For over an hour the associate and I, in freezing temperatures, late in the evening, using hot water from our bathroom tub and our buckets, defrosted the unit. He diagnosed the problem and said we needed a Heat Pump Defroster Sensor. (part number: HH18HA279). The part had to be ordered and would take 5 to 7 days and the part would cost $441.00. Installation could take another 5 to 7 days. FENWICK charged us $89.00 for the service visit and $188.00 to defrost the unit. The part was installed about a week later. While waiting for the part I went to their web site and found that 3 coupons were available but were not offered. We asked the technician why he didn’t offer the coupons to which he replied “that’s up to you”. I took a photo of the part number and found that the part was sold by FACTORY AUTHORIZED PARTS. I found the part on-line for $31.00 and that it was available from Amazon and could be delivered free the next day. The final cost was $490.00 for the installation of a $31.00 part. After questioning the cost, FENWICK offered to waive the $89.00 service fee and offered to honor the coupons we found on-line from their web site. Our final cost was $530.00 ($342.00 plus $188.00) for the service call. Caveat Emptor!