John Dunlap

lucif379

I'm a returning customer of Fenwicks Plumbing, they've handled my problems for years now. This time, it was a major project, a repipe of my home due to a slab leak. The whole process went as smoothly as can be expected, given the nature of the problem. Darrell was great when he came out initially to access the situation and give us an estimate and came back throughout the project to make sure I was totally satisfied and his guys had everything they needed. John (Matt) was the lead man on our job. I don't have enough room to praise how great of a job he did. From his awesome attitude to the quality of the work performed, everything far exceeds any expectations I had. He was just a plain great, hard working, professional. Of course, he couldn't have finished the job without help. Gage was his right hand man, on top of whatever he needed and hammered out his work quickly and proficiently, it was like having 2 master plumbers on my job. Also had a little help on day 1 from Tino and Andrew, both very polite and personable guys. I can't forget Craig, Fenwick's Rinai specialist, that came to check up on an minor issue with my tankless water heater that ended up potentially saving our lives, our home, and the water heater. Again, a total professional and a gentleman, just like everyone l've ever met from this company. All in all, this is how ANY business should be done, across the board, not just plumbing.

Carla Loher

Kevin was my tech. He was friendly and knowledgeable. He did not attempt to upsell me as some AC techs do. I mentioned my drain line and he went ahead and flushed it for me. I appreciated his manner and expertise.

Dominique Bichard

From the time Elmer came out for our service call, Waychoff's was on it right away and had a team out the very next day to resolve our A/C issues. I want to take a moment to thank Elmer, Zakeem, and Hobbs for their hard work and professionalism. They discovered that the A/C system installed through our home warranty had not been installed correctly, which was causing the unit to cool our garage instead of our home. They took the time to fully resolve the problem, made sure everything was installed properly, and listened to our input throughout the process. They came prepared, worked efficiently, and their experience truly showed. We greatly appreciate the effort and care they put into getting our A/C working as it should. ---------------------------------------------------------------------------------------------- We had an unexpected issue on a Sunday due to a slab leak in our garage, and I called Fenwick for help. They were quick to respond and sent out a technician, Steven, who assessed the issue and explained the next steps. Shortly after, Craig, the Services Manager, came out and provided us with a detailed quote to re-pipe the entire house and install a new water softener, since we did not have one. The installation team, Ben and Cody, did an excellent job. They prepared our home for the work, re-piped everything efficiently, and made sure the disruption inside the house was kept to a minimum. Afterward, they had a drywaller, Emad, come out to patch everything back up leaving the walls looking like nothing ever happened. From start to finish, the process was handled with professionalism and care. We truly appreciate the hard work and attention to detail from the entire Fenwick team!

Dannotechnology

Craig was great! He gave me multiple options for water heater replacement. He was friendly and he did great quality work with no sign that he'd been there other that a new water heater. It was,expensive, but I feel like I got a good product and valuable piece of mind for years to come. Highly recommend, and will use them again.