michelle smithers

Zachary Evans

Jesse and the representative I spoke to were absolutely phonomenal; showed up the earliest they specified to the minute! Everybody was nice and knew what they were talking about - got our water up and running within an hour. Couldn't be more thankful!

Theodore Johnson

Bill S. came by today for a free HVAC inspection and tune-up as part of the membership program offered by Fenwick/Waychoff. He did a phenomenal job of checking every last detail, fixing anything that needed fixing, and communicating our options going forward in a professional and friendly manner.

Thomas Beltz

Late on Friday, 8/6/21, our Carrier air handler began leaking condensate water onto the floor. After trying to identify and fix the problem myself, I began searching for a reputable A/C repair company on Yelp. I discovered Fenwick Services had good customer reviews. At first, I scheduled an 8am to 12pm appointment for Saturday, 8/7/21, using online form on Fenwick’s website. However, the system sent me text message with a Sunday, 8/8/21 appointment. So, I called and spoke with the evening receptionist who quickly revised the appointment to my original Saturday timeslot. I want to give special thanks to that receptionist for providing outstanding customer service late on a Friday evening. The next day, I received an email confirmation that my HVAC technician would be Jesses Wilson. Jesse arrived on time, dressed in a clean and professional uniform. After introducing himself, he quickly got to work assessing and correctly diagnosing the cause of my leak, which was a partially clogged drain pipe and a malfunctioning emergency shutoff float switch. Jesse cleared the blockage and, reinstalled new PVC pipe leading out of the air handler and a new shutoff switch. The new pipe installation included an access port with a cover, enabling me to treat the drain with white vinegar flush once a month to help keep the drain clear. This is a feature I hadn’t had before. The repair job took 90 minutes to complete and test and was done for a very reasonable price, especially for a Saturday (My HVAC systems have always seemed to fail on weekends, holidays, and evenings ). I was truly blessed to find Fenwick Services and to have Jesse Wilson as my HVAC Technician that day. Fenwick Services now has a new and loyal customer for life! Kudos to the entire Fenwick Services team for providing exceptional technical and customer services!

Luis Irizarry

Bravo Zulu to Fenwick Services and Dayngel Fernandez, I had a plumbing emergency Fenwick was able to get me a plumber super fast. Dayngel Fernandez arrived at my house did a detailed inspection and went over all the steps to resolve my issue. He was able to fix it quickly and efficiently. He assured that everything was working before he left. Outstanding job and clean work site!! I’ll definitely recommend Fenwick and Dayngel Fernandez they are SPOT ON! Bravo Zulu to the whole team! Thank you!!