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Fenwick Home Services

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Nancy Spencer

May 20, 2026 · review of Fenwick Home Services

Called fenwick regarding the warranty of the kitchen sink faucet repair job that was done 7 months ago . I was told they I have 1 year warranty for parts that they installed. The technician who came just looked at the faucet and just said I need a new faucet without even really doing anything. The technician wanted to sell me a new faucet that is in his truck for over $700.00. More on sales than service.

Response from owner

We’re very sorry to hear about your experience and understand your frustration regarding the warranty concern and the recommendation you received. We appreciate you bringing this to our attention and apologize that the visit left you feeling pressured rather than supported. A manager will be reaching out to you directly to discuss the situation further.

September 18, 2025

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