Peggy Ploetner
Technician was fantastic. Issue was the appointment was scheduled on 9/12, for 9/16, 2-6pm. A technician was sent on 9/13 (Sat). Called on 9/16 to confirm appointment, was told it was cancelled. Transferred to Electric Dept; they were able to deliver on appointment on 9/16. Please TRAIN your customer technician schedulers to check appointment times.
Response from owner
September 17, 2025
Other reviews
Chris Hurst
Great experience with clogged plumbing and HVAC annual tune up. Was able to come out same day for plumbing issue with reasonable rates and the associates that came was extremely friendly and competent. Would highly recommend.
Jose Duarte
The experience was great, Alex did a fabulous job with the whole project and explained everything concerning the sink, as well as other items such as how to shut off the water to the house. Learned something new today.
Sara Slettebo
William from Jacksonville, FL was great! He was on time, professional, and explained very well what was wrong with my system. I was provided a few options for repair, and my system was repaired quickly. It was also great to be able to book a next day appointment online.
Teresa Moore
Used Fenwick before for plumbing repair, loved Zach's work but Christian did my heating and A/C service better than any technician in past 4 years. Got the maintenance done which included air filter but he went above beyond to clean out leaves in outside condenser and completely clean inside air handler also fixing a kink in the water pump I didn't see. Check out some deals on maintenance contracts and a UV light to kill nasty bacteria worry free.