Phillip Twine
The tech that came to my home did an EXCELLENT job. Highest compliments. He explained, showed me the problem and FIXED IT
Response from owner
August 14, 2025
Other reviews
Lois Gainey
The service I received from the office staff when setting up my appointment was extremely helpful and courteous. The technician Dalton Hagen performed an excellent job. He was very prompt and the service was quick. When I had a concern he was able to resolve it very quickly. I would recommend Fenwick to family and friends. Happy Customer
Diana Davis
I can't say enough good things about my experience. Customer service by Steve H in Jacksonville was flawless from estimate to very timely completion of the project. I will absolutely be calling again next time I need help!
Freak Sh0w187
WOW…That’s how a service call should go! I was thoroughly impressed from the time I scheduled the appointment online, to the impeccable services provided by their tech Adam branch. I was kept informed every step of the way, including when Adam did his diagnostics, troubleshooting and recommendations for fixing our air conditioning system. True professionals!!! I highly recommend trying them for yourself! You won’t be disappointed!!!
Gail Holman
On Wednesday Oct 30th, Matt and Paul came to look and our tankless hot water heater which had stopped working. They were very personable and quickly began to diagnose the problem, which was determined that it was in dire need of being cleaned. They worked for quite a while to clean it, even pausing to take pictures of the process. They kept me Informed of everything they were doing and answered all questions that I had. They were extremely knowledgeable and I felt very comfortable that it was being done right. They also had other suggestions about my water softener system, which I appreciated. When they finished, we had hot water! The bill was reasonable as well. My husband and I really appreciate the services provided by Matt and Paul, especially since they came all the way from Jacksonville to Glen St Mary, which was more than many others were willing to do. Some companies never even returned our calls. We had an exceptional experience with this company and its employees. We appreciate all they did for us and would highly recommend them. Thank you again, Matt and Paul!