Robert Mercer
Ben arrived as scheduled and immediately completed the estimate. He began work promptly. The technician was friendly and answered all my questions. His work was excellent and he cleaned the area before leaving. I would recommend Fenwick Plumbing and this technician if you are looking for prompt service and quality workmanship.
Response from owner
February 11, 2025
Other reviews
George Mckenna
Frank is professional, personable and good at his job. Thanks Frank !
RGR (RGR)
Brenden was great, very professional and knowledgeable ! Came to the door ready to fix my problem, outstanding. This was for our NG line to our whole home generator, a short piece of the line had corroded and needed replaced. Fenwick scheduling was fantastic, actually able to pick the time I needed. All around excellent company to work with, they do ALL our home installs & repairs.
Vladimir Paje
This happened a year ago, but the feelings are still the same. We have since moved on to another local HVAC company. So, Fenwick, are you going to fix Waychoff's mess? On Oct 7, 2024, we had an appointment with Waychoff's to take a look at my HVAC system because the home was getting very humid, although the system was cooling the home. Jerald assessed that the blower motor was constantly on and needed to be replace. Fortunately the part was under warranty for the 3.5 year old Carrier unit that was installed by the original company Air McCall on Jan 2021. Unfortunately, the labor cost was $840, which was a rip off. When asked why the labor cost was so high, Jerald just played dumb and basically said "that's what the people in Pennsylvania just tell us". But after all, he's just a pawn in the whole corporate scam. My wife called the company and was asking for a breakdown on why the labor cost for 30-45 mins of labor was so high. A lot of vague answers with no clarity. And supposedly a service manager was suppose to call back, but we know that's not going to happen. Jerald also then started talking about how the blower motor under warranty was a $2800 part, which is also bogus. Like really? You can do better than that, Jerald. Needless to say, we hate that our original installer Air McCall was bought by some corporate machine and is now charging outrageous prices. Had it not been that we had family evacuating to our home that day because of Hurricane Milton, we would have spent the extra day or two looking for a much more competitive price. So, we're moving on from Waychoff's. Good riddance.
ruthie wyatt
We had a gas leak that caused us to have to shut off our supply leaving us with no way to cook and no hot water. Fenwick sent a tech out first thing. Craig Rock came to our house and was extremely thorough and professional. Very grateful for the prompt service and how helpful Craig was. Amerigas gave us a company they refer to and they told us we’d have to wait two weeks. We were only down about 18 hours.