Shelley Anderson
Andrew and Craig were absolutely amazing today. Our water heater was leaking and flooding our garage. They arrived within an hour and had a new water heater installed within a couple of hours. I was super impressed with their professionalism and ability to install so quickly. They were kind and did such quality work. I will use Fenwick again. Thank you.
Response from owner
November 13, 2024
Other reviews
Daniel Ashley
Fenwick & Waychoff’s promised help but never showed for our appointment. Instead, they began spamming my cell with solicitation messages—even after I repeatedly asked to be removed from their list. When someone finally arrived, they were clearly untrained and unlicensed, and tried to convince me to let them tear into my wall for a “repair” that wasn’t needed. I stopped them, called a reputable plumber, and was told this type of scare tactic is common from this company. The other plumber fixed the issue quickly—without touching my wall. This business is unprofessional, unreliable, and misleading. I cannot recommend them under any circumstances.
Suzan Molans
Fenwick used to be the number one choice for my plumbing repairs, but they have become greedy like everyone else. Had a toilet issue and the repairman from Fenwick said that it would be 383.00 to pull up the toilet and repair the "O" ring. He didn't want to do the job and you could see it from his demeanor. He then stated if I have to pull up the toilet I will break the toilet. He then stated, "Thank you Ma'am, it will be 89.00 for the call." Do not ever use Fenwick. They are now heating and air too and had the same problem with their greed when I had them look at an air conditioner. Buy a new outrageous system was their advice and had another company come out and look at it and repaired it right away. Had a handyman look at my toilet and he fixed the problem for only 105.00. Do not use Fenwick. Greedy and a waste of time.
adam broos
My technician Ron was extremely knowledgeable, polite, and did a fantastic job taking care of my issue. It was clear that he wanted it done right and was not in a hurry just to finish. He went over and above in taking care of my issue! Highly recommend!
Charles Cooper
Broken water inlet pipe at 1 pm on a Sunday. Called Fenwick and they said someone would be available 2-6. Steven arrived at 3, discussed how he could repair the broken pipe, and had it completely repaired in an hour. Tremendous job and excellent customer service.