Fenwick Home Services

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Zoran Stupar

April 9, 2025 · review of Fenwick Home Services

Worst customer service, no detail on pricing. When the tech arrived there, basically just assess the situation and couldn't do the job. You guys have wonderful ratings, but I'm not sure for what. And then I was charged $89 for just looking Would not use fenvik home services. In the future

Response from owner

We appreciate this feedback. Our goal is to achieve 100% customer satisfaction. We are sorry about any inconvenience this may have caused and to ensure satisfaction, a manager will contact you to further discuss.

April 9, 2025

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Other reviews

July 30, 2025

Dave Johnston

I received prompt excellent service, from the initial, same day appointment, to the high quality - next day - install done by qualified, friendly technicians. I highly recommend these folks and will use them again without hesitation.

February 15, 2024

Cathleen V

I am so happy with my experience. Jesse was super helpful with any concerns I had. He was very attentive and demonstrated lots of honesty when it came to picking the best choice for me. I highly recommend this company! Update 02/15/2024 After installing two new AC units in 2021 it became necessary to have them cleaned, and one unit was experiencing a slight issue. When I reached out to Fenwick, their response was not only prompt and dependable, but also exceptionally accommodating with my busy schedule. Christian S was truly remarkable; he not only identified the issue with expertise but also conducted a comprehensive inspection to guarantee the optimal performance of my units. Beyond his technical skills, Christian's professionalism, attention to detail, ensuring my units were running perfectly was evident, making the entire service experience exceptional. I recommend their services, especially with technicians like Christian on their team!

January 29, 2025

Marilyn Geyer

Our technician William Napier in Jacksonville, FL did a good job. He was very friendly and answered all of my questions. He seemed to know exactly what to do and said I would get my estimate for the work in a day or so.

August 26, 2025

Gina Morton

Dustin was prompt, friendly, and did a great job! We’ve used Fenwick before for electrical work and will continue to do so! They’re so professional, easy to schedule, great pricing, and skilled employees.