William Yankee
Most amazing emergency response by Fenwick Home Services. Our hot water heater sprung a major leak just before we arrived home at 4:30 Saturday night. Fenwick had a truck at our home in Nocatee at 5:30 and we had hot water at 8:30 that night! Our technician contacted me as soon as he was dispatched and we knew help was on the way. He was extremely professional, diagnosed the situation, made a couple of calls, explained what he was going to do and then did it! This was not dumb luck. It involved communication, teamwork (the warehouse man met our technician for the replacement and the dispatcher organized the initial response) and a determination to solve my problem. Thank you Team Fenwick!
Response from owner
We are delighted to hear about your amazing emergency response experience with Fenwick Home Services. Thank you for sharing your positive feedback!
January 20, 2025