Andrew

Camper Special

Andrew m was my tech. He installed my new sink fixture quick and good. He was also on time at 12pm on a saterday. Andrew also could have upcharged me but figured out how to do job without all the extra stuff. Thx buddy!!

Pamela Walker

Plumbing services, Andrew is professional and offered options for addressing our problem. He provided up front pricing transparency for each option. Work areas were left clean and tidy.

Marsha Hood

Due to the cold weather in Jacksonville,Florida recently , we discovered several broken water pipes. The Technician, Andrew Mitchell, was prompt in keeping our appointment. He diagnosed the problem and went to work immediately. He expertly repaired the broken damaged pipes and temporarily fixed the drywall. He assured me the company would be reaching out on Monday complete final drywall replacement. Andrew displayed confidence in his work. Thank you to the Fenwick team and Andrew for getting the leaks fixed promptly without damage to the walls.

Debra Hart

I have been a customer of Fenwicks for a few years, and I highly recommend them. The plumbers name is Andrew and he did a wonderful job on my plumbing issues. He is very knowledgeable, professional and friendly! I will definitely call on Andrew when I need help again.

Deborah Beitrusten

Andrew did an awesome job. He explained everything he was doing thoroughly. The toilets are working great!

Gabe Gambrill

Andrew was punctual and friendly. He explained why we had slow running.drains with our new piping and offered a solution that turned out to be successful.

Robin Spital

Andrew Mitchell came today and did a magnificent job on 3 faucets, including several new valves. He was extremely nice and explained everything. I recommend him very highly.

Jennifer Bonello

Our technician was Andrew and he was very nice and professional while dealing with my mother. She is hard if hearing and can be a a handful but he was kind and professional through the whole process. He explained the issues and fixed them quickly. He also answered a few other questions she had about her plumbing, which put her mind and ease. It was very nice of him. We had a good experience overall.

sharon doughtery

We had to have a toilet replaced and another one was rebuilt. The technician Andrew was perfect for the job. He arrived on time and explained every detail of the work being performed. His professional manner was appreciated.

lucif379

I'm a returning customer of Fenwicks Plumbing, they've handled my problems for years now. This time, it was a major project, a repipe of my home due to a slab leak. The whole process went as smoothly as can be expected, given the nature of the problem. Darrell was great when he came out initially to access the situation and give us an estimate and came back throughout the project to make sure I was totally satisfied and his guys had everything they needed. John (Matt) was the lead man on our job. I don't have enough room to praise how great of a job he did. From his awesome attitude to the quality of the work performed, everything far exceeds any expectations I had. He was just a plain great, hard working, professional. Of course, he couldn't have finished the job without help. Gage was his right hand man, on top of whatever he needed and hammered out his work quickly and proficiently, it was like having 2 master plumbers on my job. Also had a little help on day 1 from Tino and Andrew, both very polite and personable guys. I can't forget Craig, Fenwick's Rinai specialist, that came to check up on an minor issue with my tankless water heater that ended up potentially saving our lives, our home, and the water heater. Again, a total professional and a gentleman, just like everyone l've ever met from this company. All in all, this is how ANY business should be done, across the board, not just plumbing.

Barbara MooreWedow

We had a hot water tank leak. I call the office in the AM and was able to be fortunate and get a professional and knowledgeable service person out the same day. Andrew was very thorough explaining every thing that was needed to be done and why. And so polite!

Donna Magel

This company is great! Excellent technicians and prompt service. This is the second time I've used them. This time was to replace my garbage disposal. Andrew went above and beyond making sure there were no leaks after completing the job and even registered my new disposal for me. I am so embarrassed I forgot to tip him. He definitely deserved one!

Sandip Sharma

Andrew the technician did excellent job. He installed bidets and toilet seats. He made sure there is no leakage of water after installation.He is highly professional.

Jacqueline James

The service technician,Andrew who responded to today's service call. What I like about him was he explained what he was doing in layman's terms. And, he answered my questions to the best of his ability. Also, when he encountered an issue outside his skillset, electrical, he called the office for available resources. Fenwick will send their electrician out early tomorrow to service the electrical component of the problem. He was very manerable, and I will request Andrew for future services.

Jade McBroom

We have used Fenwick for years! Always pleased every time and have recommended them to friends and family who have also become satisfied customers. Our most recent service tech, Andrew M., was on time, professional and did an excellent job explaining what he would be doing and the cost. Greatly appreciated.

Brett Liotta

Andrew was excellent. Thanks team Fenwick! updated 4/26/2024: Michael B from A/C was also very good. Friendly, courteous, and thorough with his inspection and explanations. updated 12/10/2024: Rafael S from plumbing did a great job replacing the Rinnai water heater. He was friendly, helpful, and easy to work with. Thanks Rafa!

Shelley Anderson

Andrew and Craig were absolutely amazing today. Our water heater was leaking and flooding our garage. They arrived within an hour and had a new water heater installed within a couple of hours. I was super impressed with their professionalism and ability to install so quickly. They were kind and did such quality work. I will use Fenwick again. Thank you.

C Singstock

I had 4 water heater installation estimates with 4 different companies and Fenwick price was several hundred dollars less and included everything. They did not pressure me and when I chose them to do the installation. They came the next day and were prompt. The technician, Andrew, was professional, efficient and experienced. Highly recommend for water heater installation...haven't used their other services.

Richard Hinger

Extremely happy with the repair. Andrew was timely, efficient and polite. Couldn't be better. Because of him, Fenwick is my plumber and I can recommend your services to all in need of a plumber

Donna Bird

Andrew was the best, polite, and extremely knowledgeable. I called your office at 3pm on a sat and within the hour Andrew was here. He listened to my concerns, asked a few questions, did some investigating and determined what the problem was. From my first contact with your receptionist, who also was very helpful and friendly my experience with Fenwick plumbing has been a good one and I will def call again if need be.

Kay Henry

Got AC service today from Michael who was fantastic! Great customer experience yet again!!!! Andrew was very courteous and respectful of our home. He was very clear and direct once the issue was diagnosed, and he offered alternatives to help us make an informed decision. Great customer experience!!!! I have follow up work and will definitely ask Fenwick to send Andrew back out to work on our home.

Jonathan Locke

Andrew did an outstanding job installing our new water heater! He was very professional, and ready to answer all our questions. Because of his valuable input we avoided purchasing a water heater we had previously chosen that would have exceeded our electrical panel's capacity; now we have the right one for our needs and it is working great! God put the right person in our path at the right time as usual...🙏

j

Great experience with Fenwick today. I dreaded calling a plumber on a Saturday, but I had an active leak and had to get it addressed. A tech (Andrew) was on the job within about an hour of my call, and found and repaired the problem right away. He was courteous, professional, and efficient. The price for this service call shocked me! (In a good way...) I will definitely use Fenwick again for any plumbing needs.