Employee
Austin
Austin is a technician at Fenwick Home Services in St. Augustine, FL, named in 7 verified reviews averaging 4.4★ (85.7% positive).
“Austin my tech was very professional and kind. Took the time to explain the problem and walked me through working the thermostat. I would request him and your company to my friends’”
Reviews mentioning Austin
donna rudd
Austin my tech was very professional and kind. Took the time to explain the problem and walked me through working the thermostat. I would request him and your company to my friends’
Response from owner
October 13, 2025
Amy Sutemeier
FENWICK WAYCHOFF came highly recommended by a neighbor and they did not disappoint. I thought A/C repairs would take weeks. Not only was I able to book an appt at 8:30pm for the next day, but the repairs were completed the same day! Technician, Austin, explained the issue, repairs needed, and costs thoroughly (and in terms 2 non-mechanical homeowners could easily understand 😅). I am amazed at the service we received and still in shock that it’s completely fixed after one visit! ⭐️⭐️⭐️⭐️⭐️
Response from owner
October 10, 2025
Ramin Mahmoodi
I appreciate that Austin came out late on Saturday night . He replaced a part and said the thermostat issue is fixed. The thermostat is off again and the AC is off .it seems to be the same issue
Response from owner
May 13, 2025
Ashley S
Austin was great! He answered all of my questions and gave a full run down of what he was doing and future expectations with a price breakdown. Would recommend!
Response from owner
August 15, 2025
Kristie Ward
Austin did an excellent job! He was very detail oriented and knowledgeable. He took his time ensuring he completed a good service on our AC unit.
Response from owner
July 10, 2025
Keith Glisson
I had a great experience with Austin. He arrived on time, answered all my questions and provided information regarding our current Hvac status, as well as, information regarding possible Hvac upgrades. He was a total professional during his service visit.
Response from owner
June 23, 2025
Tom H
AC shut down and they were able come out same day no problem. Even on a Sunday! I wasn't able to be home when the technician got there. My neighbor let him in. Austin called me and was very clear and detailed to me about what needed to be done. It was a pretty easy fix and he did not try to ask me to fix anything unnecessary. He even looked at the rest of the unit and did some preventative things to help us out. Trustworthy and professional work. Would absolutely recommend this company to anyone. I will sleep well in my cool house tonight!
Response from owner
June 23, 2025