Fenwick Home Services

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Employee

Dale

Dale is a technician at Fenwick Home Services in St. Augustine, FL, named in 14 verified reviews averaging 4.9★ (100% positive).

14mentions
4.9★avg rating when named
100% positive
I contacted Fenwick to unclog my shower drain. Cody came but after many attempts was not able to clear. He requested his manager Craig R. to come and give his assessment. Craig R. sent a senior tech member to try to clear. Dale W. arrived on time and cleared drain in less than 30 minutes. He was professional, polite, respectful of property and informative. I would definitely recommend company to others.
Jan Peer

Reviews mentioning Dale

March 1, 2026

Jan Peer

I contacted Fenwick to unclog my shower drain. Cody came but after many attempts was not able to clear. He requested his manager Craig R. to come and give his assessment. Craig R. sent a senior tech member to try to clear. Dale W. arrived on time and cleared drain in less than 30 minutes. He was professional, polite, respectful of property and informative. I would definitely recommend company to others.

Response from owner

Your positive feedback is incredibly valuable. We're glad Dale was able to resolve the issue efficiently. Thank you for sharing your experience with Fenwick Home Services.

March 2, 2026

February 2, 2026

Wesley Johnson

Dale was very friendly and helpful. Unfortunately, the complete job could not be finished due to priorities. He made sure to identify his return date to complete the task

Response from owner

Thank you for your review, Wesley. We appreciate your patience with Dale's scheduling and look forward to completing your task.

February 3, 2026

January 29, 2026

John Fechter

Dale was amazing…he fixed my mothers rusted out plumbing in her laundry room..quick and easy/) Made my 90 year young mother feel no stress:) Thank you Dale

Response from owner

We're delighted to hear that Dale was able to help your mother with the plumbing issue. Thank you for sharing your experience with us!

January 29, 2026

August 15, 2025

Dick Fetter

Recently I was contacted by the local utility company that there was a water leak on my property that was being picked up in the meter box. I immediately contacted Fenwick Plumbing, whom I have used previously, and they were actually able to get someone to my house later that same afternoon. The plumber, Dale, arrived when he said he would and I told him everything was off inside and outside the house…..no water running. He immediately had an idea where the leak probably was and after some brief paperwork, which he explained thoroughly, he began to get after locating the leak and fixing it. As it turned out, the leak was exactly where he suspected it would be and despite about 2” of rain just before his arrival, he and a couple of helpers had me up and running in about an hours time. Because of all the water continually filling the meter box Dale could not reinstall the box completely and put all of the sand and dirt back. He told me that if we didn’t get more rain he would be back in a day or two to finish the job…..which he did two days later. I was very impressed with Dale’s knowledge and his efficiency in fixing the leak in the PVC pipe and as I have done before, I would highly recommend Fenwick Plumbing, especially Dale!!

Response from owner

We are delighted to hear about Dale's expertise and efficiency. Thank you for recommending Fenwick Home Services, Dick!

July 11, 2022

August 12, 2025

Charles Helverson

Dale arrived on time. Techs protected work areas with runners and footies. Work was completed in a timely and complete manner. I would recommend them to anyone. Thank you

Response from owner

We are glad to hear Dale arrived on time and our techs protected your work areas. Thank you for recommending us!

August 12, 2025

July 30, 2025

Ross Hart

Wonderful and professional . Dale Willis was A very knowledgeable and helpful technician. He was transparent and acted in the best interest of me, the customer, and it was greatly appreciated. Would recommend!

Response from owner

Thank you for your review, Ross! We're thrilled to hear about your positive experience with Dale Willis at Fenwick Home Services. Your feedback is invaluable to us.

July 31, 2025

April 16, 2025

Lynette & Mark Weber

The technician, Dale Michael Willis, was very professional and personable, answering all of our questions and giving us detailed possibilities for fixing our water softener problems. We highly recommend him and Fenwick Plumbing for any plumbing problems.

Response from owner

Thank you for sharing your positive experience with Dale Michael Willis at Fenwick Home Services. We greatly appreciate your recommendation!

April 17, 2025

April 15, 2025

Patrick DePirro

I had my water softener replaced, same day, today by Dale Willis with Fenwick, and the experience was nothing short of perfect! From start to finish, their team demonstrated professionalism, efficiency, and expertise. The technician arrived on time, was courteous, and walked me through the entire process. They ensured everything was installed seamlessly, tested the system thoroughly, and even took the time to answer all my questions. Not only is my new water softener working flawlessly, but Fenwick made the entire process stress-free and smooth. I truly appreciate their dedication to quality service and customer satisfaction. If you're looking for top-notch plumbing services, Fenwick is the way to go! Thank you, Fenwick, for your outstanding service!

Response from owner

Thank you immensely for your kind words, Patrick! We're thrilled to hear about your positive experience with Fenwick Home Services and our technician, Dale. It was a pleasure serving you.

April 15, 2025

March 12, 2025

Guy Beard

Fenwick Home Services did a complete and finished job again. Dale has taken care of our plumbing needs at our home and business. From taking care of clogs and leaks to installing new water access to equipment, Dale always works efficiently and with expertise, leaving the site looking good. Thank you, Dale and Fenwick

Response from owner

We are excited to hear that Dale provided excellent service for your plumbing needs. Thank you for choosing Fenwick Home Services!

March 13, 2025

March 8, 2025

Liz Ross

Dale arrived promptly and provided us with multiple options for the installation of a water softener. He’s polite, professional and prompt. We will be happy to have perform our install!!

Response from owner

Thanks for your kind words, Liz! We are thrilled to hear about your positive experience with Dale.

March 10, 2025

March 8, 2025

Michael Roberts

Excellent service on today from Fenwick. Kitchen sink pipe came loose late last night. Schedule an appointment by app around 3:00 AM. Dale the technician show up on time 8:00 AM. Quickly diagnosed the plumbing issue and explained options to resolve the issue. Extended or adjusted the pipe length and fitting to resolve problem. Tested for leaks. Pointed out potential issues or leaks around hot and cold connections due to corrosion with pictures. Replaced the fits to avoid future leaks. Great job!👍

Response from owner

Your review is appreciated. We are glad to hear that you were satisfied with our service. Thank you for choosing Fenwick Home Services.

March 10, 2025

December 11, 2024

anna

We were very impressed with Fenwick Home Service. We had a pipe break in a wall in our guest bath and the only way to stop it was to shut the water down in the entire house. I was able to call at 2:00 am in the morning and set up an appointment for the next day which was such a relief. Dale Willis was the plumber that arrived, on time and we were very impressed with his skills and professionalism. A problem that we thought would take days to resolve was fixed and our water was back on by the follwing afternoon. We can't thank Dale enough and will definitely reach out to Fenwick again and recommend them to our friends and neighbors.

Response from owner

We're delighted to hear about your positive experience with Fenwick Home Services. Thank you for sharing your feedback!

December 11, 2024

November 11, 2024

Adam Formby

I needed service on a Sunday for a water leak in my bathroom. The Fenwick representatives arrived on time both of which were courteous and professional. The issue was resolved and thoroughly tested post repair. Great job and highly recommended! Thanks Alan and Dale!

Response from owner

We're excited to hear that our team was able to resolve your water leak issue promptly and professionally. Thank you for recommending Fenwick Home Services!

November 11, 2024

August 5, 2024

mark McKenzie

I unfortunately had a tree branch damage a pvc supply line to a hose bib. I called Fenwick Plumbing and they had a technician out within about 30 minutes. Dale, the technician, quickly assessed the situation, gave me my options and we agreed to the work. He did an outstanding job. He quickly fixed the issue and rerouted the pvc pipe for the future. I appreciate the quick response and the excellent repair! I’ll definitely continue using Fenwick for my plumbing needs!

Response from owner

We're delighted to hear about your positive experience with Dale and Fenwick Plumbing. It's great to know that Dale was able to quickly assess and fix the issue, providing excellent service. Thank you for choosing us for your plumbing needs – we look forward to serving you again in the future!

August 5, 2024