Employee
Dale
Dale is a technician at Fenwick Home Services in St. Augustine, FL, named in 14 verified reviews averaging 4.9★ (100% positive).
“I contacted Fenwick to unclog my shower drain. Cody came but after many attempts was not able to clear. He requested his manager Craig R. to come and give his assessment. Craig R. sent a senior tech member to try to clear. Dale W. arrived on time and cleared drain in less than 30 minutes. He was professional, polite, respectful of property and informative. I would definitely recommend company to others.”
Reviews mentioning Dale
Jan Peer
I contacted Fenwick to unclog my shower drain. Cody came but after many attempts was not able to clear. He requested his manager Craig R. to come and give his assessment. Craig R. sent a senior tech member to try to clear. Dale W. arrived on time and cleared drain in less than 30 minutes. He was professional, polite, respectful of property and informative. I would definitely recommend company to others.
Response from owner
March 2, 2026
Wesley Johnson
Dale was very friendly and helpful. Unfortunately, the complete job could not be finished due to priorities. He made sure to identify his return date to complete the task
Response from owner
February 3, 2026
John Fechter
Dale was amazing…he fixed my mothers rusted out plumbing in her laundry room..quick and easy/) Made my 90 year young mother feel no stress:) Thank you Dale
Response from owner
January 29, 2026
Dick Fetter
Recently I was contacted by the local utility company that there was a water leak on my property that was being picked up in the meter box. I immediately contacted Fenwick Plumbing, whom I have used previously, and they were actually able to get someone to my house later that same afternoon. The plumber, Dale, arrived when he said he would and I told him everything was off inside and outside the house…..no water running. He immediately had an idea where the leak probably was and after some brief paperwork, which he explained thoroughly, he began to get after locating the leak and fixing it. As it turned out, the leak was exactly where he suspected it would be and despite about 2” of rain just before his arrival, he and a couple of helpers had me up and running in about an hours time. Because of all the water continually filling the meter box Dale could not reinstall the box completely and put all of the sand and dirt back. He told me that if we didn’t get more rain he would be back in a day or two to finish the job…..which he did two days later. I was very impressed with Dale’s knowledge and his efficiency in fixing the leak in the PVC pipe and as I have done before, I would highly recommend Fenwick Plumbing, especially Dale!!
Response from owner
July 11, 2022
Charles Helverson
Dale arrived on time. Techs protected work areas with runners and footies. Work was completed in a timely and complete manner. I would recommend them to anyone. Thank you
Response from owner
August 12, 2025
Ross Hart
Wonderful and professional . Dale Willis was A very knowledgeable and helpful technician. He was transparent and acted in the best interest of me, the customer, and it was greatly appreciated. Would recommend!
Response from owner
July 31, 2025
Lynette & Mark Weber
The technician, Dale Michael Willis, was very professional and personable, answering all of our questions and giving us detailed possibilities for fixing our water softener problems. We highly recommend him and Fenwick Plumbing for any plumbing problems.
Response from owner
April 17, 2025
Patrick DePirro
I had my water softener replaced, same day, today by Dale Willis with Fenwick, and the experience was nothing short of perfect! From start to finish, their team demonstrated professionalism, efficiency, and expertise. The technician arrived on time, was courteous, and walked me through the entire process. They ensured everything was installed seamlessly, tested the system thoroughly, and even took the time to answer all my questions. Not only is my new water softener working flawlessly, but Fenwick made the entire process stress-free and smooth. I truly appreciate their dedication to quality service and customer satisfaction. If you're looking for top-notch plumbing services, Fenwick is the way to go! Thank you, Fenwick, for your outstanding service!
Response from owner
April 15, 2025
Guy Beard
Fenwick Home Services did a complete and finished job again. Dale has taken care of our plumbing needs at our home and business. From taking care of clogs and leaks to installing new water access to equipment, Dale always works efficiently and with expertise, leaving the site looking good. Thank you, Dale and Fenwick
Response from owner
March 13, 2025
Liz Ross
Dale arrived promptly and provided us with multiple options for the installation of a water softener. He’s polite, professional and prompt. We will be happy to have perform our install!!
Response from owner
March 10, 2025
Michael Roberts
Excellent service on today from Fenwick. Kitchen sink pipe came loose late last night. Schedule an appointment by app around 3:00 AM. Dale the technician show up on time 8:00 AM. Quickly diagnosed the plumbing issue and explained options to resolve the issue. Extended or adjusted the pipe length and fitting to resolve problem. Tested for leaks. Pointed out potential issues or leaks around hot and cold connections due to corrosion with pictures. Replaced the fits to avoid future leaks. Great job!👍
Response from owner
March 10, 2025
anna
We were very impressed with Fenwick Home Service. We had a pipe break in a wall in our guest bath and the only way to stop it was to shut the water down in the entire house. I was able to call at 2:00 am in the morning and set up an appointment for the next day which was such a relief. Dale Willis was the plumber that arrived, on time and we were very impressed with his skills and professionalism. A problem that we thought would take days to resolve was fixed and our water was back on by the follwing afternoon. We can't thank Dale enough and will definitely reach out to Fenwick again and recommend them to our friends and neighbors.
Response from owner
December 11, 2024
Adam Formby
I needed service on a Sunday for a water leak in my bathroom. The Fenwick representatives arrived on time both of which were courteous and professional. The issue was resolved and thoroughly tested post repair. Great job and highly recommended! Thanks Alan and Dale!
Response from owner
November 11, 2024
mark McKenzie
I unfortunately had a tree branch damage a pvc supply line to a hose bib. I called Fenwick Plumbing and they had a technician out within about 30 minutes. Dale, the technician, quickly assessed the situation, gave me my options and we agreed to the work. He did an outstanding job. He quickly fixed the issue and rerouted the pvc pipe for the future. I appreciate the quick response and the excellent repair! I’ll definitely continue using Fenwick for my plumbing needs!
Response from owner
August 5, 2024