Employee
Frank
Frank is a technician at Fenwick Home Services in St. Augustine, FL, named in 5 verified reviews averaging 5.0★ (100% positive).
“My water heater was on its last legs. We had a few bids to replace it but decided to wait a little longer. It died while we were on vacation. We came home to no hot water and needed it replaced quickly. I booked an appointment online at 11:30pm. They had appointments available 10am-2pm that morning. By 8:45am I had a call asking if they could come early. Frank came by 9:30am. He gave me three quotes for a "good, better, best" replacement option. The prices were reasonable and far better than other local vendors. Inside of three hours I have a brand new water heater, a 10 year parts & labor warranty, and disposal of the old unit. Thanks to Frank & Fenwick we have hot showers & laundry again!”
Reviews mentioning Frank
John O'Neil
My water heater was on its last legs. We had a few bids to replace it but decided to wait a little longer. It died while we were on vacation. We came home to no hot water and needed it replaced quickly. I booked an appointment online at 11:30pm. They had appointments available 10am-2pm that morning. By 8:45am I had a call asking if they could come early. Frank came by 9:30am. He gave me three quotes for a "good, better, best" replacement option. The prices were reasonable and far better than other local vendors. Inside of three hours I have a brand new water heater, a 10 year parts & labor warranty, and disposal of the old unit. Thanks to Frank & Fenwick we have hot showers & laundry again!
Sammie Stirks
Frank and Gabriel were very pleasant and efficient. I bought my own water heater and they did the . They Arrive timely and completed the work efficiently and answered all questions. Overall greatest experience and highly recommend.!
Angelina L
Frank provides outstanding costumer service and is very knowledgeable. Highly recommend requesting him to provide your service!
Samantha Lamia
Frank provided great quality service!
H R
Superb team of experienced plumbers. I use All Fenwick services and am never disappointed. Excellent communication before, during and after the appointment. This is a company that cares deeply about customer satisfaction and retaining your business. Highly recommend. You won’t be disappointed. Shout out to Frank and Eli for a quick diagnosis and resolution of the issue.
Response from owner
January 3, 2024