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Employee

John

John is a technician at Fenwick Home Services in St. Augustine, FL, named in 11 verified reviews averaging 5.0★ (100% positive).

11mentions
5.0★avg rating when named
100% positive
I wanted to change my thermostat to a smart thermostat. I called Fenwick because I’ve used them in the past to install a hot water heater. John arrived and was extremely professional. He changed out my thermostat using one I had purchased on Amazon, helped me set up the app so I could control the thermostat, cleaned up after himself, and made sure everything was working well before he left. I felt the price was very reasonable andI highly Recommend Fenwick Waychoff HVAC Service.
Beth Hockenberry

Reviews mentioning John

November 20, 2025

Beth Hockenberry

I wanted to change my thermostat to a smart thermostat. I called Fenwick because I’ve used them in the past to install a hot water heater. John arrived and was extremely professional. He changed out my thermostat using one I had purchased on Amazon, helped me set up the app so I could control the thermostat, cleaned up after himself, and made sure everything was working well before he left. I felt the price was very reasonable andI highly Recommend Fenwick Waychoff HVAC Service.

Response from owner

Thank you immensely for trusting us again and recommending John's professional smart thermostat installation work.

November 20, 2025

June 26, 2025

Jose Ramos

I recently had plumbing work done by John and Joshua, and I couldn’t be more impressed. They arrived on time, fully prepared, and took the time to explain exactly what needed to be done. Throughout the job, they remained courteous and respectful of my home—protecting floors and countertops, and cleaning up completely when they were finished. Their workmanship was top-notch: all connections were perfectly aligned, there were no leaks, and the new piping for my water filtration system operates flawlessly. John and Joshua worked efficiently without ever rushing, and they even offered helpful maintenance tips so I can avoid future problems. If you need reliable, skilled plumbers who communicate clearly and stand behind their work, I highly recommend John and Joshua. They combine professionalism with genuine customer care, and the quality of their work speaks for itself.

Response from owner

Thank you so much for your wonderful review! We’re delighted to hear that John and Joshua provided you with professional, thorough, and respectful service. It means a lot to us that you felt well-informed and cared for throughout the process. We truly appreciate your recommendation and are here for any future plumbing needs you may have!

June 26, 2025

June 25, 2025

Robin Persaud

AMAZING SERVICE!!! They exceeded my expectation. I got my home water line replaced and Daniel McMillian, Kodie King, and John Attnip were amazing. They were very professional, kind and knowledgeable. If you need any plumbing done to your home definitely choose Fenwick and ask for these guys. They went above and beyond to make sure everything was to perfection.

Response from owner

We are delighted to hear Daniel McMillian, Kodie King, and John Attnip exceeded your expectations with amazing service, Robin!

June 26, 2025

May 8, 2025

lucif379

I'm a returning customer of Fenwicks Plumbing, they've handled my problems for years now. This time, it was a major project, a repipe of my home due to a slab leak. The whole process went as smoothly as can be expected, given the nature of the problem. Darrell was great when he came out initially to access the situation and give us an estimate and came back throughout the project to make sure I was totally satisfied and his guys had everything they needed. John (Matt) was the lead man on our job. I don't have enough room to praise how great of a job he did. From his awesome attitude to the quality of the work performed, everything far exceeds any expectations I had. He was just a plain great, hard working, professional. Of course, he couldn't have finished the job without help. Gage was his right hand man, on top of whatever he needed and hammered out his work quickly and proficiently, it was like having 2 master plumbers on my job. Also had a little help on day 1 from Tino and Andrew, both very polite and personable guys. I can't forget Craig, Fenwick's Rinai specialist, that came to check up on an minor issue with my tankless water heater that ended up potentially saving our lives, our home, and the water heater. Again, a total professional and a gentleman, just like everyone l've ever met from this company. All in all, this is how ANY business should be done, across the board, not just plumbing.

Response from owner

Thank you so much for your incredible review and for being a loyal Fenwick’s customer over the years! We truly appreciate your trust in us, especially for such a major project like a home repipe. We're thrilled to hear that Darrell, Matt, Gage, Tino, Andrew, and Craig each played a part in delivering the high-quality service and professionalism you deserve. It means a lot to know we exceeded your expectations and that you felt supported every step of the way. Your kind words about our team and how we do business are deeply appreciated — this is exactly what we strive for on every job. Thank you again for your continued confidence in Fenwick’s!

February 5, 2025

April 29, 2025

MM S

John Atnip did an excellent job installing my RO filter. He did a great job troubleshooting and the install looks fantastic and works wonderfully well. I will absolutely use Fenwick again!

Response from owner

We are glad to hear that John did an excellent job installing your RO filter. Thank you for choosing Fenwick Home Services!

April 29, 2025

April 19, 2025

kathleen moore

I would give 10 Stars if it was an option. I had the pleasure of working with John Atnip and his highly skilled team on 4/17/25. They completed a large plumbing project with a plan and executed it with a meticulous approach. John’s detailed communication and patience with my endless questions allowed for a positive experience. I highly recommend!

Response from owner

Thank you for sharing your feedback on your experience with John Atnip and our team at Fenwick Home Services. We are thrilled to hear about the positive impact they had on your plumbing project. Your review is appreciated.

April 21, 2025

March 26, 2025

Howard Goodman

I had Fenwick come to my residence to check on my HVAC system as well as a plumbing issue to address. The first tech to come was the plumber John Matthew. I discussed the issues I’ve been dealing with and he was very thorough with his explanation on how to fix the issue. Problem was solved quickly and efficiently. The next tech to show up was the HVAC, Dylan. He was there just to do routine maintenance. He showed such respect for my property conducting his business in a very clean manner. He explained everything he performed and gave me simple advice on how to keep my system running efficiently. I was so pleased with both Fenwick employees that showed up and did excellent service.

Response from owner

Thank you immensely for sharing your experience with us. We are thrilled to hear that our team provided excellent service for both your plumbing and HVAC needs.

November 12, 2024

February 6, 2025

Art By Leigh Murphy

Khan and John were outstanding. They are courteous, conscientious, and went they extra mile to re-pipe my whole house. Also, they both are amazingly calm and good around livestock. You might say they speak fluent chicken.

Response from owner

We are delighted to hear about your positive experience with Khan and John. Thank you for sharing your feedback with us.

February 6, 2025

January 3, 2025

Theresa Wilson

John Atnip was the bomb 💣 dot com! Not only was he professional and courteous but also knowledgeable about the service he was providing. He came in, was able to unclog my drains and had us up and running. He continuously checked behind himself to make sure sure that the work was done prior to taking payment. He provided me with an estimate and captured my signature prior to starting the job and explained everything to me. This is my 2nd time utilizing Fenwick and because of the consistency in quality services that I received, I’m going to have them do additional work for my future group home. Hands down, the price is right, the service is good, and you won’t be disappointed with the technicians. John was not only good looking but very respectful and down to earth. Fenwick is lucky to have such talented people on their team. I highly recommend this company to anyone looking for a trustworthy company with fair prices. Thank you John & Fenwick for meeting the needs of my family.

Response from owner

Your positive experience with John and Fenwick Home Services is greatly appreciated. Thank you for sharing your feedback!

January 3, 2025

December 10, 2024

Nancy Tanney

John and Gabe (hope I got that right) did an awesome job isolating the leak in my kitchen and repairing it. And I also compliment Fenwick on their communication both before the arrival (with pictures of the assigned tech) and from the actual techs throughout the whole process. Count me as a happy satisfied customer 😊

Response from owner

We are utterly delighted to hear about your positive experience with John and Gabe at Fenwick Home Services. Thank you for sharing your feedback!

December 11, 2024

July 31, 2024

Charles Washko

I cannot say enough about Fenwick! We had to have our whole house repiped and they sent the most amazing crew! We received daily texts regarding who would be coming. The quality control manager, Darryl, showed up everyday to check on us, John, the crew leader was very thorough, communication was clear, they were polite, courteous and professional! We felt very well taken care of and it showed! Excellent company, 10/10+++ highly recommended!

Response from owner

We're overjoyed to hear about your exceptional experience with Fenwick Home Services! Thank you for sharing your positive feedback.

August 1, 2024