Fenwick Home Services

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Employee

Khan

Khan is a technician at Fenwick Home Services in St. Augustine, FL, named in 20 verified reviews averaging 5.0★ (100% positive).

20mentions
5.0★avg rating when named
100% positive
Had Fenwick associate Khan Carleton come out to install a new toilet. Khan was very thorough and knowledgable. Cleaned up workspace and took old commode with him. I will continue to use Fenwick Plumbing in the future for all my plumbing and HVAC needs.
Nell DeCoursey

Reviews mentioning Khan

October 9, 2025

Nell DeCoursey

Had Fenwick associate Khan Carleton come out to install a new toilet. Khan was very thorough and knowledgable. Cleaned up workspace and took old commode with him. I will continue to use Fenwick Plumbing in the future for all my plumbing and HVAC needs.

Response from owner

Thank you for trusting Fenwick Home Services! Khan's thorough work and cleanup made your toilet installation smooth. We appreciate your future business!

October 9, 2025

September 26, 2025

Nicholas Farber

Excellent service. Respectful, highly knowledgeable, extremely courteous. Khan Carleton was just awesome. I definitely have a permanent plumber.

Response from owner

We are absolutely thrilled to hear about your excellent experience with Khan Carleton. Thank you for choosing Fenwick Home Services.

September 29, 2025

August 25, 2025

dj

Khan did an absolute amazing job repairing our plumbing emergency! His customer service and knowledge were amazing. He explained the problem and detailed his plan to fix it. We couldn’t be happier with our experience. You have a customer for life!

Response from owner

We are grateful for your kind words about Khan's exceptional service and expertise during your plumbing emergency!

August 25, 2025

August 4, 2025

Anthony Bonelli

Khan was the best. Took care of all of the issues that needed repair and explained everything. Fenwick always does a good job and has great communication.

Response from owner

We're elated to hear that Khan provided excellent service and explained everything thoroughly. Thank you for your feedback.

August 5, 2025

July 15, 2025

Mark St. George

Khan provided excellent work! He was able to correct issues we had with one of Fenwick’s competitors and was thorough in his work. He also provided detailed explanations of the work he would perform. We will use Fenwick in the future.

Response from owner

Hi, Mark. Your feedback is highly appreciated. Thank you for the review!

July 16, 2025

June 13, 2025

Maria W

Great service!! I was impressed from the minute I called to schedule an estimate for installing a utility sink in our garage to the completion of the job. DJ in dispatch was very nice and informative on their process and was able to schedule me an appointment the same day. That's when we met Khan Carleton the plumber. He is super friendly, super knowledgeable, very patient and he sure does know his stuff. He answered all our questions in detail (and let me tell you my husband sure does have alot...lol) and that's when we decided he's a keeper. He kept us informed on everything he was doing from beginning to end. He's also very neat and tidy with his work and I have a feeling that this is him all day every day!! Pricing was great (we thought it was going to be way more than it was) and we also received a 10% discount so make sure you check out the coupons/discounts listed on their website. We're very happy with our new utility sink. We're glad that we chose Fenwick and blessed that Khan took the call and made it happen. You guys now have a customer for life and we sure will spread the word. Thank you so much!! P.S: I'm adding a pic of my new sink.

Response from owner

We are delighted to hear about your great experience with DJ and Khan! Thank you for choosing Fenwick and becoming a customer for life.

June 13, 2025

June 11, 2025

Julie McLaurine

Excellent service as always! From the initial phone call, appointment, communications, setting expectations, professionalism and service. With my emailed receipt, I received a detailed description of the work that was performed and photos. Khan is awesome!

Response from owner

We are delighted to hear about your excellent experience! Thank you for recognizing Khan's professionalism and our detailed service approach.

May 3, 2025

May 21, 2025

Susan Gilbert

Khan Carleson was our technician. Very professional. Diagnosed the problem and came back the next day and installed a new toilet. Polite and cleaned up area after. Looks great. This is the second time I've used fenwick plumbing this year. Always come out the same day. All technicians are polite and knowledgeable. I would recommend them to anyone having problems.

Response from owner

We are delighted to hear about your positive experience with Khan. Your feedback about our same-day service, professional technicians, and thorough cleanup means a lot. Thank you for choosing Fenwick Home Services again.

May 21, 2025

May 17, 2025

Jaime Willson

I have used Fenwick for years for both HVAC and plumbing issues. Top of the line work and great communication. I haven’t left a review before, but after my technician was so wonderful yesterday, I thought I needed to. We thought our plumbing issue was simple, but he came and looked at it (with the intent to repair) and he helped us realize that our issue is actually much more than what we thought and not just a plumbing problem. He was so attentive and thorough. I will be requesting Khan specifically for all of my future plumbing needs.

Response from owner

Your feedback is incredibly valuable. We are glad to hear about your positive experience with Khan and our services. Thank you for sharing your thoughts with us.

May 18, 2025

April 18, 2025

Tiffany F

Ended up having an emergency situation with water bubbling up out of my yard thanks to a tree root hitting a pipe. A neighbor recommended Fenwick and I have found my new plumbing company! Khan was my technician and I cannot say enough good things about his service. So kind and knowledgeable. Took time to thoroughly explain everything to me step by step from the issue at hand through the repairs to the end result. He was fast and efficient with the repairs. The customer service I encountered at the office was very friendly and helpful as well. Thank you for making a very stressful situation less stressful and for the top notch service! Khan deserves many kudos!!! Will recommended your company to anyone looking for a plumber. 😊

Response from owner

Thank you immensely for sharing your experience with Khan's service! We deeply respect your kind words and are thrilled to hear that you found our plumbing company through a recommendation.

April 21, 2025

March 19, 2025

Nacole Foster

Khan was excellent! Was seeking a second opinion & now I'm a Fensick customer! Very nice, well-spoken, & explained plumbing jargon in an easy to understand way so now I have even more knowledge. I don't know what I would have done without him today! Thank you Khan! You're the best! If I need anything in the future, I will go with You & Fenwick!

Response from owner

We deeply respect your feedback and are thrilled to hear about your positive experience with Khan at Fenwick Home Services. Thank you for choosing us!

March 19, 2025

March 17, 2025

Colleen Cockcroft

Khan at Fenwick plumbing was super awesome! He was able to find some discounts for me and fixed the blockage in my shower drain without having to bring out the “big guns” which also kept the cost down. Super professional and friendly and explained everything he was doing and picked up on another problem I will need to get onto at some point with my sink tap. Very happy with my experience!

Response from owner

Thank you for sharing your experience with Khan at Fenwick Plumbing. We genuinely admire your positive feedback and are glad to hear about the great service you received.

March 18, 2025

March 14, 2025

Shurnita Jones

Khan was impressively awesome! He fixed multiple issues efficiently, gave us an outstanding deal, and even took the time to clean up after himself. Professional, thorough, and hassle-free service—highly recommend!

Response from owner

We appreciate your feedback and are delighted to hear about your positive experience with Khan at Fenwick Home Services.

March 14, 2025

March 13, 2025

barbara bellingham

I am not a person to leave reviews and this is my second for Fenwick! We woke up to a plumbing emergency with 2 inches of water in our house. I called Fenwick and they were here in no time to solve our problems. Khan was fantastic and saved the day! He really is a master plumber and took time to explain everything and answer all our questions. So happy to have found this company!! I’d give them more stars if I could!

Response from owner

Thank you for sharing your experience with Khan from Fenwick Home Services. We are glad to hear he was able to help with your plumbing emergency.

December 13, 2024

March 11, 2025

Michelle Moraski

We have just moved into our home in St. Augustine and needed some plumbing minor repairs. Khan came out today and was so polite and helpful in resolving our issue and providing additional tips regarding our homes plumbing. I highly recommend him and Fenwick Plumbing.

Response from owner

We greatly appreciate your positive feedback! Thank you for recommending Khan and Fenwick Home Services.

March 12, 2025

February 6, 2025

Art By Leigh Murphy

Khan and John were outstanding. They are courteous, conscientious, and went they extra mile to re-pipe my whole house. Also, they both are amazingly calm and good around livestock. You might say they speak fluent chicken.

Response from owner

We are delighted to hear about your positive experience with Khan and John. Thank you for sharing your feedback with us.

February 6, 2025

January 20, 2025

Addie Chisholm

Khan was very courteous , respectful and efficient .He explained step by step what was needed. I needed him to replace my garage disposal and fix leaks into two bathrooms. If I have any issues in the future , I will ask for Khan.

Response from owner

Your feedback is incredibly valuable. We are thrilled to hear about your positive experience with Khan. Thank you for sharing!

January 21, 2025

January 13, 2025

Keaira Day

Khan was amazing! Friendly! Courteous! And efficient! He arrived on time as scheduled and performed his duties. He gave great advice on maintenance and I’d highly recommend him for future services!

Response from owner

We're thrilled to hear about your positive experience with Khan! Thank you for sharing your feedback.

January 14, 2025

August 28, 2024

Whitley Crocker-McIntosh

Michael Bowen and Khan were great! He was very informative and patient through the whole process. I just brought a new home and it had a leak. He came out found the leak and explained the entire process of what he needs to do. He even provided information about the history of work done to the home I purchased. They worked diligently and got the job done in a day. I learned some much about the pipes in the home. He's a plumber and an educator. Best experience as a first time homebuyer.

Response from owner

We are honored to have provided you with a great experience, Whitley. Thank you for sharing your positive feedback!

August 29, 2024

July 14, 2023

Dorie Johnson

Yes my name is Mrs. Johnson The technicians that worked with me were Mathew and Khan. They did a re pipe of my home. These men did excellent work. As a plus they kept me informed of everything as we went along. I was completely at ease during the whole process. Your company hire the very best employees. The work was done at my convenience & at a professional standard. I will sing your praises to my friends and neighbors. Thank you for your service. Dorie Johnson.

Response from owner

Hello Dorie, Thank you so much for taking the time to leave us such a wonderful review! At Fenwick Home Services, we take pride in hiring the very best employees and ensuring that our customers are informed and at ease throughout the entire process. We appreciate you for choosing us and for recommending our services to your friends and neighbors. Thank you again for your support!

July 14, 2023