Employee
Khan
Khan is a technician at Fenwick Home Services in St. Augustine, FL, named in 20 verified reviews averaging 5.0★ (100% positive).
“Had Fenwick associate Khan Carleton come out to install a new toilet. Khan was very thorough and knowledgable. Cleaned up workspace and took old commode with him. I will continue to use Fenwick Plumbing in the future for all my plumbing and HVAC needs.”
Reviews mentioning Khan
Nell DeCoursey
Had Fenwick associate Khan Carleton come out to install a new toilet. Khan was very thorough and knowledgable. Cleaned up workspace and took old commode with him. I will continue to use Fenwick Plumbing in the future for all my plumbing and HVAC needs.
Response from owner
October 9, 2025
Nicholas Farber
Excellent service. Respectful, highly knowledgeable, extremely courteous. Khan Carleton was just awesome. I definitely have a permanent plumber.
Response from owner
September 29, 2025
dj
Khan did an absolute amazing job repairing our plumbing emergency! His customer service and knowledge were amazing. He explained the problem and detailed his plan to fix it. We couldn’t be happier with our experience. You have a customer for life!
Response from owner
August 25, 2025
Anthony Bonelli
Khan was the best. Took care of all of the issues that needed repair and explained everything. Fenwick always does a good job and has great communication.
Response from owner
August 5, 2025
Mark St. George
Khan provided excellent work! He was able to correct issues we had with one of Fenwick’s competitors and was thorough in his work. He also provided detailed explanations of the work he would perform. We will use Fenwick in the future.
Response from owner
July 16, 2025
Maria W
Great service!! I was impressed from the minute I called to schedule an estimate for installing a utility sink in our garage to the completion of the job. DJ in dispatch was very nice and informative on their process and was able to schedule me an appointment the same day. That's when we met Khan Carleton the plumber. He is super friendly, super knowledgeable, very patient and he sure does know his stuff. He answered all our questions in detail (and let me tell you my husband sure does have alot...lol) and that's when we decided he's a keeper. He kept us informed on everything he was doing from beginning to end. He's also very neat and tidy with his work and I have a feeling that this is him all day every day!! Pricing was great (we thought it was going to be way more than it was) and we also received a 10% discount so make sure you check out the coupons/discounts listed on their website. We're very happy with our new utility sink. We're glad that we chose Fenwick and blessed that Khan took the call and made it happen. You guys now have a customer for life and we sure will spread the word. Thank you so much!! P.S: I'm adding a pic of my new sink.
Response from owner
June 13, 2025
Julie McLaurine
Excellent service as always! From the initial phone call, appointment, communications, setting expectations, professionalism and service. With my emailed receipt, I received a detailed description of the work that was performed and photos. Khan is awesome!
Response from owner
May 3, 2025
Susan Gilbert
Khan Carleson was our technician. Very professional. Diagnosed the problem and came back the next day and installed a new toilet. Polite and cleaned up area after. Looks great. This is the second time I've used fenwick plumbing this year. Always come out the same day. All technicians are polite and knowledgeable. I would recommend them to anyone having problems.
Response from owner
May 21, 2025
Jaime Willson
I have used Fenwick for years for both HVAC and plumbing issues. Top of the line work and great communication. I haven’t left a review before, but after my technician was so wonderful yesterday, I thought I needed to. We thought our plumbing issue was simple, but he came and looked at it (with the intent to repair) and he helped us realize that our issue is actually much more than what we thought and not just a plumbing problem. He was so attentive and thorough. I will be requesting Khan specifically for all of my future plumbing needs.
Response from owner
May 18, 2025
Tiffany F
Ended up having an emergency situation with water bubbling up out of my yard thanks to a tree root hitting a pipe. A neighbor recommended Fenwick and I have found my new plumbing company! Khan was my technician and I cannot say enough good things about his service. So kind and knowledgeable. Took time to thoroughly explain everything to me step by step from the issue at hand through the repairs to the end result. He was fast and efficient with the repairs. The customer service I encountered at the office was very friendly and helpful as well. Thank you for making a very stressful situation less stressful and for the top notch service! Khan deserves many kudos!!! Will recommended your company to anyone looking for a plumber. 😊
Response from owner
April 21, 2025
Nacole Foster
Khan was excellent! Was seeking a second opinion & now I'm a Fensick customer! Very nice, well-spoken, & explained plumbing jargon in an easy to understand way so now I have even more knowledge. I don't know what I would have done without him today! Thank you Khan! You're the best! If I need anything in the future, I will go with You & Fenwick!
Response from owner
March 19, 2025
Colleen Cockcroft
Khan at Fenwick plumbing was super awesome! He was able to find some discounts for me and fixed the blockage in my shower drain without having to bring out the “big guns” which also kept the cost down. Super professional and friendly and explained everything he was doing and picked up on another problem I will need to get onto at some point with my sink tap. Very happy with my experience!
Response from owner
March 18, 2025
Shurnita Jones
Khan was impressively awesome! He fixed multiple issues efficiently, gave us an outstanding deal, and even took the time to clean up after himself. Professional, thorough, and hassle-free service—highly recommend!
Response from owner
March 14, 2025
barbara bellingham
I am not a person to leave reviews and this is my second for Fenwick! We woke up to a plumbing emergency with 2 inches of water in our house. I called Fenwick and they were here in no time to solve our problems. Khan was fantastic and saved the day! He really is a master plumber and took time to explain everything and answer all our questions. So happy to have found this company!! I’d give them more stars if I could!
Response from owner
December 13, 2024
Michelle Moraski
We have just moved into our home in St. Augustine and needed some plumbing minor repairs. Khan came out today and was so polite and helpful in resolving our issue and providing additional tips regarding our homes plumbing. I highly recommend him and Fenwick Plumbing.
Response from owner
March 12, 2025
Art By Leigh Murphy
Khan and John were outstanding. They are courteous, conscientious, and went they extra mile to re-pipe my whole house. Also, they both are amazingly calm and good around livestock. You might say they speak fluent chicken.
Response from owner
February 6, 2025
Addie Chisholm
Khan was very courteous , respectful and efficient .He explained step by step what was needed. I needed him to replace my garage disposal and fix leaks into two bathrooms. If I have any issues in the future , I will ask for Khan.
Response from owner
January 21, 2025
Keaira Day
Khan was amazing! Friendly! Courteous! And efficient! He arrived on time as scheduled and performed his duties. He gave great advice on maintenance and I’d highly recommend him for future services!
Response from owner
January 14, 2025
Whitley Crocker-McIntosh
Michael Bowen and Khan were great! He was very informative and patient through the whole process. I just brought a new home and it had a leak. He came out found the leak and explained the entire process of what he needs to do. He even provided information about the history of work done to the home I purchased. They worked diligently and got the job done in a day. I learned some much about the pipes in the home. He's a plumber and an educator. Best experience as a first time homebuyer.
Response from owner
August 29, 2024
Dorie Johnson
Yes my name is Mrs. Johnson The technicians that worked with me were Mathew and Khan. They did a re pipe of my home. These men did excellent work. As a plus they kept me informed of everything as we went along. I was completely at ease during the whole process. Your company hire the very best employees. The work was done at my convenience & at a professional standard. I will sing your praises to my friends and neighbors. Thank you for your service. Dorie Johnson.
Response from owner
July 14, 2023