Fenwick Home Services

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Employee

Matt

Matt is a technician at Fenwick Home Services in St. Augustine, FL, named in 19 verified reviews averaging 4.8★ (100% positive).

19mentions
4.8★avg rating when named
100% positive
Fenwick plumbing did an amazing job “re-plumbing” my whole house after a big concrete slab leak from a 32 year old copper pipe. The repair team, led by Justin and supported by Josh and Matt, were incredibly diligent workers who re-plumbed the entire house in 5 days. Justin was an adept leader who showed his leadership skills, expansive plumbing experience, and superb customer service skills on a daily basis. Justin and his team even worked tirelessly on Christmas Eve to complete the job ahead of schedule and with exacting results. Great job to the Fenwick Team!!! Jf
John F

Reviews mentioning Matt

December 29, 2025

John F

Fenwick plumbing did an amazing job “re-plumbing” my whole house after a big concrete slab leak from a 32 year old copper pipe. The repair team, led by Justin and supported by Josh and Matt, were incredibly diligent workers who re-plumbed the entire house in 5 days. Justin was an adept leader who showed his leadership skills, expansive plumbing experience, and superb customer service skills on a daily basis. Justin and his team even worked tirelessly on Christmas Eve to complete the job ahead of schedule and with exacting results. Great job to the Fenwick Team!!! Jf

Response from owner

Thank you for sharing your experience with Fenwick Home Services. We greatly appreciate your positive feedback and are thrilled to hear about the exceptional service provided by Justin and his team.

December 29, 2025

October 10, 2025

Nancy Zona

Matt Mullen performed the system maintenance at my home today, Matt was very polite, got right to work and was thorough in his explanation as to what services were performed and what needed to be done. I’m very happy with my service!!

Response from owner

We are thrilled to hear Matt provided thorough, polite service. Your satisfaction with our system maintenance means everything to us.

October 13, 2025

October 1, 2025

Dawn Gass

Matt came to do my scheduled maintenance for the year. He was excellent! Extremely knowledgeable and gave me some great advice on how to conserve energy in my home.

Response from owner

Thanks for the wonderful feedback! We're thrilled Matt provided excellent service and helpful energy conservation advice during your maintenance visit.

August 18, 2025

September 2, 2025

Bruce Welsh

There tech Matt Mullen was very professional and thorough. Did a great job and left everything better than he found it.

Response from owner

Hi, Bruce. We appreciate the kind words and are glad we could provide you with a positive experience!

June 25, 2025

August 7, 2025

Helen Williams

Matt , Paul and Tino successfully hooked our home to city sewer. It was a challenging job that required over 2 hundred feet of pipe and a sophisticated pump station. They were professional and hard working. I would recommend this team for any plumbing project big or small. Thank you guys! Great work!

Response from owner

Thank you immensely for your kind words, Helen! We are thrilled to hear that Matt, Paul, and Tino provided professional and hard-working service on your sewer project. We understand that connecting your home to the city sewer was a challenging task, especially with the need for over 200 feet of pipe and a sophisticated pump station. Our team takes pride in tackling complex projects like yours with expertise and dedication. We truly appreciate your recommendation for both big and small plumbing projects. It's feedback like yours that motivates us to continue delivering great work for all our customers. Thank you again for choosing our team for your sewer connection needs!

February 28, 2025

June 16, 2025

John Comee

Matt Gray with Fenwick continues to leap above all expectations! He is a pleasure to work with and is always willing to find a solution. As a contractor in the Avondale Riverside historic district, we come across challenges on every job. Matt is very knowledgeable with historic homes and is always up to the challenge. Easy to work with and although they are by no means the cheapest in town, they are extremely worth every penny.

Response from owner

We are delighted to hear about your experience with Matt! Thank you for recognizing his expertise with historic homes and dedication to finding solutions.

June 17, 2025

May 24, 2025

Don Fann

Fenwick Jacksonville just finished a complete repiping of our house's water supply plumbing due to a slab leak, plus replacement of nearly all faucets and fixtures. From start to finish, the Fenwick team provided the best customer service experience one could ever expect. Master Plumber Darryl Lucas and Crew Lead Plumber Matt Atnip were unbelievably attentive and accommodating of our needs and carried out the work expertly with a very high attention to detail. Every single plumber who worked on this large project were excellent. Lastly, everyone on the work crew were extremely professional and very personable.

Response from owner

We are delighted to hear about your exceptional experience with our repiping project. Your praise for Darryl Lucas, Matt Atnip and our entire team's professionalism and attention to detail means everything. We take great pride in providing the best customer service possible, and it's wonderful to know that our efforts were recognized throughout the entire process. Thank you for taking the time to share your positive feedback about our work on your home's water supply plumbing and fixture replacements. We truly appreciate your kind words and are grateful for the opportunity to serve you.

May 26, 2025

March 31, 2025

Leslie Land-Mims

Fenwick’s service was timely and professional. Matt and Sean were courteous and worked diligently to replace our water heater. There were some challenges due to our home but they figured it out. We had hot water on the day of our sevice. Thank you! 🙏

Response from owner

We greatly appreciate your positive feedback regarding our timely and professional service. Thank you! 🙏

April 1, 2025

March 19, 2025

Lauren Kunst

Matt and Paul came out to give me a quote for a bathroom remodel. They were very polite and professional. I have no doubt that Fenwick would do a great job.

Response from owner

Your review is appreciated. Thank you for considering Fenwick Home Services for your bathroom remodel.

March 19, 2025

February 25, 2025

Marisa Vanaria

They showed up on time, assessed the situation and then got right to work. They were very thorough, neat and knowledgeable. Matt & Sean did a great job! Would definitely recommend.

Response from owner

Your positive feedback is greatly appreciated. Thank you for recognizing Matt & Sean's hard work.

February 25, 2025

January 23, 2025

Barry Bort

Matt and Paul are very professional. Stuck to problem until resolved. Took off their footwear prior to entering the house on multiple occasions. Were insistent on cleaning up all areas inside and out. Did not waste time in any point in a 3 hour process. I will only use Fenwick from now on for plumbing issues. Saved me at least $3,000 based on an alternate assessment of the problem.

Response from owner

We are glad to hear that Matt and Paul provided professional service and resolved the issue efficiently. Your review is appreciated.

January 24, 2025

January 15, 2025

Winsome Gill

Matt Gray and Paul Golden with Fenwick Services are the best installers .. they were on time very knowledgeable and respectable , I could not have thank them enough for their service and their excellent work on installing my Gas water heater, they went above and beyond to find me the correct water heater I wanted and explained everything to me in great detail and was very patient, my water heater was installed the same day and they work well together as a team, I am very satisfied with their work, these guys are the best! Thank you guys soooo much!

Response from owner

Thank you for your kind words! We are thrilled to hear about your positive experience with our installers, Matt Gray and Paul Golden.

January 16, 2025

December 10, 2024

Gail Holman

On Wednesday Oct 30th, Matt and Paul came to look and our tankless hot water heater which had stopped working. They were very personable and quickly began to diagnose the problem, which was determined that it was in dire need of being cleaned. They worked for quite a while to clean it, even pausing to take pictures of the process. They kept me Informed of everything they were doing and answered all questions that I had. They were extremely knowledgeable and I felt very comfortable that it was being done right. They also had other suggestions about my water softener system, which I appreciated. When they finished, we had hot water! The bill was reasonable as well. My husband and I really appreciate the services provided by Matt and Paul, especially since they came all the way from Jacksonville to Glen St Mary, which was more than many others were willing to do. Some companies never even returned our calls. We had an exceptional experience with this company and its employees. We appreciate all they did for us and would highly recommend them. Thank you again, Matt and Paul!

Response from owner

We're delighted to hear about your exceptional experience with Matt and Paul. Thank you for sharing your positive feedback!

November 1, 2024

December 6, 2024

Sherard Saladeen

Called Fenwick with for an estimate for a repipe on my parents house. Darryl came out gave me a fair quote and I decided to go with them and I’m extremely grateful that I did. Matt Atnipp the repipe specialist and his partner Gage they were excellent at their job. Friendly and explained everything what was going on. They are very knowledgeable and experienced.I would highly recommend them for repiping and any plumbing issues. If I need anything else I will be calling Fenwick and asking for Matt. I’m truly grateful and happy for job that they did and being able to help me and my family.

Response from owner

Thanks for sharing your positive feedback! We're glad to hear that Matt and Gage provided excellent service during the repipe at your parents' house. If you ever need assistance in the future, feel free to reach out to us.

December 9, 2024

November 23, 2024

Scott Payne

I am a General Contractor…and I use Matt Gray to do all of my plumbing and gas work. I have been in this line of work for approx 27 years now…and I can honestly say’s that Matt is without a doubt the best plumber that I have ever worked with. He is extremely knowledgeable of the field and of code. He is extremely meticulous and will not leave the job site until everything is as perfect as it can be in this line of work. He also works well with all of my other sub contractors to make sure that all aspects of the work are coordinated together. I appreciate and respect him. I could not recommend him more. Paul Golden works along side Matt on all of my projects as well. He has been a great addition to the team. He is a great plumber and is also very conscientious. He does great work. I am very happy to have both of these guys working with our team.

Response from owner

Thank you for your wonderful feedback. We appreciate your kind words about Matt and Paul's work on your projects.

November 25, 2024

September 25, 2024

Sharla Valeski

Great team Matt, Gage and Sean performed outstandingly well on a complicated rerouting of hot/cold water line on a 1940shome with outdated galvanized pipes. This job included faucet replacements and extra work to bring everything up to code. They cleaned up each day for renters who never went without water at night. The sales associate gave me a clear synopsis of what to expect so Fenwick will be my go-to for future plumbing repairs. Thank you!

Response from owner

Your positive feedback is greatly appreciated! We're glad to hear that Matt, Gage, and Sean provided outstanding service during the rerouting of your water lines. Thank you for choosing Fenwick Home Services for your plumbing needs.

September 25, 2024

August 13, 2024

judy sargent

Fenwick consistently exceeds my expectations! Today was my most recent experience. Matt Gray is so knowledgeable, professional and courteous. He works efficiently and is neat and organized. I very very highly recommend Fenwick for all your plumbing needs. I’d have given 10 stars in this review if I was able to!

Response from owner

Your positive experience with Fenwick Home Services is greatly appreciated! Thank you for the kind words about Matt Gray's professionalism and efficiency.

August 15, 2024

July 2, 2024

Ginger Harris

I called Fenwick's as my tankless hot water heater was not working. They experience from the call to the follow up was great. I got a text with the tech's name , a picture and about them. Totally blew me away. They sent me a message when he would arrive and he did. He was very thorough found problem, gave me total. He spent a couple hours handling the issues and then checked his work making sure he would not leave until I had hot water. Matt Gray was my tech and exceeded expectations and I was impressed every step of the way. I have renovated lots of homes and never had such a great experience that the entire plumbing company paid attention to the client!

Response from owner

We're utterly delighted to hear about your positive experience with Fenwick Home Services! Thank you for sharing your feedback and for choosing us to help with your tankless hot water heater. If you ever need assistance in the future, don't hesitate to reach out to us at (904) 490-7003.

July 2, 2024

April 17, 2024

Morgan PlusFour

I typically don't write reviews, but my recent experience with Fenwick Plumbing compelled me to share. When the utility department alerted me about a potential leak, I didn't notice anything amiss at first. Promptly after calling Fenwick, Matt and his assistant were at my doorstep within hours. Their polite and professional approach was immediately evident as they expertly located the elusive source of the leak. I was particularly impressed by their extensive knowledge and efficiency. Once they identified the issue, they swiftly addressed it, minimizing any disruption. Matt and his team were not only tidy and organized, but they also equipped me with the necessary information to make an informed decision, potentially saving me from a costly fix. Having relied on Fenwick Plumbing for several years, I've consistently been pleased with their service, but this experience particularly stood out as exceptional. Joe K

Response from owner

We appreciate your feedback and are glad to hear that you had a positive experience with our team at Fenwick Plumbing. Thank you for choosing us for your plumbing needs. If you ever need assistance in the future, don't hesitate to reach out to us at (904) 490-7003.

April 18, 2024