Employee
Matthew
Matthew is a technician at Fenwick Home Services in St. Augustine, FL, named in 6 verified reviews averaging 4.8★ (100% positive).
“Matthew arrived on time, immediately accessed what needed to be done and took the time to discuss a future visit for more work. He was professional, communicated very well, did the job and was very respectful of me, my home and even watching out for my fur babies to not get outside. Thank you Matthew!!!”
Reviews mentioning Matthew
Magi Foster
Matthew arrived on time, immediately accessed what needed to be done and took the time to discuss a future visit for more work. He was professional, communicated very well, did the job and was very respectful of me, my home and even watching out for my fur babies to not get outside. Thank you Matthew!!!
Response from owner
February 27, 2026
Michael Holliday
Matthew, did an excellent job explaining all there was to explain on my A/C unit. I felt pretty good about the condition of my unit once he completed his task. Thank you Matthew for a job well done.
Response from owner
September 15, 2025
Linda Tasseff
Matthew was very professional and thorough. Our only disappointment was that, due to a full maintenance schedule when we called, we couldn’t have our semiannual inspection done more timely.
Response from owner
August 8, 2025
Abe Vee
Matthew was informative and professional. He greeted me and educated me on some of the things I could do to make sure the AC stays in good shape. He told me about the services the company provides but was not pushy. He answered every question and dispelled some Myths I asked about. His knowledge is outstanding and for Waychoff's to have a person like this is great. It speaks volumes about their high standards and hiring practices and it gives me hope that we still have good people and good companies who will do the job and not try to take advantage of us who don't know anything about HVAC. Thank you Waychoff for hiring him and Matthew you are awesome and looking forward to seeing you again when you return for maintenance.
Response from owner
May 30, 2025
Kyle Hulcher
We were having toilet issues, so we reached out to a plumber service. That plumber service felt like it was overpricing us. We decided then to reach out to Fenwick Home Services. When John Matthew Atnip showed up to our door, there was an immediate difference. Matthew was both charismatic and professional. He immediately ascertained the issue with our toilet and proceeded to thoroughly check the rest of our house’s plumbing. The pricing was fair and based on Matthew’s professionalism, we knew we were receiving excellent service. Next time we have a plumbing issue, we will not hesitate to reach out to Fenwick Home Services first.
Response from owner
October 24, 2024
Vickie Knoff
I would like to give a shout out to Fenwick Home Services for a plumbing issue I encountered yesterday. I couldn't get my shower to turn off. My shower has a "one handle controller", pull to turn on, push to turn off, rotate left or right for hot or cold water. The round plastic handle came loose when I attempted to turn off the water. I attempted to turn off the water at the street, but was unable to do so. I couldn't access the water shut-off in the garage. I called Fenwick and requested emergency plumbing services. I explained the problem. Matthew Webb arrived a few hours later. He turned off the water at the street, took the handle off and checked the cartridge. The cartridge was ok, but the handle apparently was the original from 1978 when the house was built. It has tabs on the underside rim which some apparently broke off, and was the only replacement needed. Matthew had to leave to get the part, but was back in 30 minutes. He was very knowledgeable, friendly, listened to my non-plumber explanations, and was very attentive to my questions. I enjoyed talking to him and wanted you to know that you have a great employee on your team. I couldn't be more pleased!
Response from owner
September 25, 2023