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Employee

Raphael

Raphael is a technician at Fenwick Home Services in St. Augustine, FL, named in 6 verified reviews averaging 5.0★ (100% positive).

6mentions
5.0★avg rating when named
100% positive
Raphael arrived on a Sunday afternoon to repair our tankless water heater. His diagnosis revealed replacement was the best option. He returned after dark with the new unit and installed it flawlessly. We truly appreciate his outstanding work ethic.
Jim Minion

Reviews mentioning Raphael

January 28, 2026

Jim Minion

Raphael arrived on a Sunday afternoon to repair our tankless water heater. His diagnosis revealed replacement was the best option. He returned after dark with the new unit and installed it flawlessly. We truly appreciate his outstanding work ethic.

Response from owner

Thank you for recognizing Raphael's outstanding work ethic. We appreciate you highlighting his dedication to completing your tankless water heater replacement perfectly.

January 29, 2026

December 13, 2025

Kathleen Gravley

Our water heater quit working Friday afternoon. Called Fenwick and they sent Raphael a wonderful, respectful young man and he did an exceptional job. I want to think Raphael and Fenwick for making a bad situation good thanks again, Rafael. Kathy.

Response from owner

Your feedback is incredibly valuable. Raphael will be pleased to hear your kind words. Thank you for choosing Fenwick Home Services, Kathy.

December 15, 2025

June 27, 2025

EC

Raphael of Fenwick Plumbing did a great job Installing new kitchen faucet ! I always use Fenwick and they never disappoint ! Thank you!

Response from owner

We genuinely admire your positive feedback! Thank you for taking the time to share your experience with Raphael from Fenwick Home Services.

June 27, 2025

February 3, 2025

Harry Smith

I had a problem caused by ineptitude in trying to do my own plumbing. I called Fenwick on Sunday late afternoon and asked for help. They sent Raphael out that evening to rescue me. He solved my problem very quickly and helped me understand better how my system worked. While he was here he also installed a kitchen faucet for us. He installed it in one tenth of the time it would have taken me to do so. He was terrific-if we have any other plumbing problems I will call Fenwick and ask for Raphael.

Response from owner

We're overjoyed to hear about your positive experience with Raphael from Fenwick Home Services. Thank you for sharing your feedback!

February 3, 2025

January 26, 2025

Vanessa Boyer

Raphael was super helpful and knowledgeable. He went above and beyond identifying and fixing the issue. Along the way he made sure I was aware of what was happening. We were blessed to have Raphael answer the call. Would definitely recommend the service to others. Great job

Response from owner

We are overjoyed to hear about your positive experience with Raphael at Fenwick Home Services. Thank you for recommending our service to others.

January 27, 2025

January 21, 2025

Jeremy Pope

Raphael S. did excellent work for us with an emergency pipe leak repair. He did so great we hired Fenwick again and requested Raphael S. to replace and install a new water heater. Top both service, expertise and professionalism. We couldn’t have asked for a better experience.

Response from owner

Thank you for your wonderful feedback on Raphael S.'s excellent work and professionalism. We appreciate your positive experience with Fenwick Home Services.

January 21, 2025