Sean

Carolyn Porter

The service technicians, Dillon and Sean, were on time, professional, knowledgeable and courteous. I was given options for repair or replace of the water heater. Dillon showed me the problems with the water heater and I chose to get a new one. Work was done within a couple of hours, total! I checked the average price of remove/install of a water heater in Jacksonville FL and Fenwick’s charges were in the mid range. Three months after the new water heater was installed I began having a sulfur smell from the water spigots in the kitchen and b.r. I contacted Fenwick and a ‘technician’ was sent out and told me the water heater was too new to have problems. I asked him to raise the temp only the water heater thermostat and he told me he raised it ‘5 degrees’. Within a few days the smell from the hot water faucet got worse and I called a real plumber. He determined that the water heater temp was too low. When he checked the thermostat it was 125 degrees, meaning that the set up temp. was 120 degrees. He upped the temperature to 140 degrees, drained the water tank, ran water through the house faucets and the odor has gone away. I would like to be reimbursed for the $89.00 service fee Fenwick charged me for that three months visit.

Pamela

Fenwick Home Services were great, after chatting about expectations, they had the job done ! Yes, Sean & Frank are an excellent team ! My expectations were definately exceeded! Thanks !

Leslie Land-Mims

Fenwick’s service was timely and professional. Matt and Sean were courteous and worked diligently to replace our water heater. There were some challenges due to our home but they figured it out. We had hot water on the day of our sevice. Thank you! 🙏

Marisa Vanaria

They showed up on time, assessed the situation and then got right to work. They were very thorough, neat and knowledgeable. Matt & Sean did a great job! Would definitely recommend.

Gina Bruno

Michael and Sean were prompt, professional, friendly and explained all my options to me for my water heater replacement. I appreciate Fenwick getting out here so quickly and making it a great customer experience.

Penny Sneider

Jesse, My technician was fabulous! He was polite, knowledgeable and extremely helpful! I would recommend Fenwick, plumbing highly!!! Don’t forget to ask for Jesse and Sean to do your work.

Rhonda Price

Michael Bowen and Sean Reade did a great job! They listened to my concerns, diagnosed the issue, and answered all my questions. I appreciate the timeliness of resolving the issue and the helpful tips along the way. We have been looking for a plumbing company for years! Thanks so much for your help! 💫

Sharla Valeski

Great team Matt, Gage and Sean performed outstandingly well on a complicated rerouting of hot/cold water line on a 1940shome with outdated galvanized pipes. This job included faucet replacements and extra work to bring everything up to code. They cleaned up each day for renters who never went without water at night. The sales associate gave me a clear synopsis of what to expect so Fenwick will be my go-to for future plumbing repairs. Thank you!

Dorothy Hammond

Michael Bowen and Sean came out and provided excellent service and were very clear and helpful with communicating my options to fix my water heater. So glad I could get the repairs done the same day I called. Definitely would recommend Fenwick!