Steve

Timothy Dozier

Fenwick is great, they call me every year right on schedule and schedule me really quick to take care of my tankless water heater. The technician that came, Steve, he was very polite and knowledgeable.

Miranda Long

Steve exceeded expectations from communicating when in route to service on site. He went above and beyond to make sure we had hot water for the weekend. Overall a great experience!

Brian Boudrie

Steve Hancock at Fenwick plumbing did an excellent job at moving and reinstalling my tankless water heater!! I would highly recommend Fenwick and Steve to anyone needing any plumbing work done at there residence!

melinappel

Steve is always wonderful and very knowledgeable and I feel very confident for the effort he puts in to the visit.

a Coslow

Steve is an expert in water heater instalation . He and I went over the pros and cons of the different companies and systems. After the installation of the Bradford White heater, he was able to tweak the system for full hotness for my wife's hot bath.

Beth Karadeema

Steve and Toni were very professional, friendly, explained everything to me, and even brought my garbage can in after the garbage truck came! They went over and above to be sure the job was done well and thoroughly and that everything worked. Great guys! New water heater and unclogged the pipes that sediment had gotten into. Thanks!

Donna Starr

The air condition Technician Jason was very excellent very considerate and Steve. The new heater was very considerate. Very neat.

Sheila Saperstein

Steve was awesome! He took his time explaining everything and fixed the problem! Great service! Super friendly!!

Baird Fulghum

St Johns Fl-- Steve went above and beyond . Very professional also friendly. We had problem with mbr sink faucet being difficult to turn. Installed new Moen. Great work all around !

Henry Rose

Professionally done job to replace connection at water meter. Steve did a great job and explained the issue. Recommend Fenwick.

Robert Springer III

I had an emergency leak in my old tankless hot water heater and had no idea what to do. I contacted this company because they don’t charge an emergency fee to come out and provide a quote on the job. Let me tell you, the leak couldn’t be repaired, and it had damaged all the electrical components, so I needed a full replacement. I was completely taken care of, and within just two days, I had a new unit installed with an even better appearance than before. My technician, Steve Bush, went above and beyond to deliver top-notch service! I will 1000% use this company again and have already decided to trust them for regular yearly maintenance moving forward. Highly recommend! I LOVE my new unit!

Diana Davis

I can't say enough good things about my experience. Customer service by Steve H in Jacksonville was flawless from estimate to very timely completion of the project. I will absolutely be calling again next time I need help!

John Gambardella

On time, and got the job done. Shower cartridge broken, causing Water shut off to entire home. Technician, Steve, very pleasant and capable. Grateful to have this done on Sunday and be up and running again.

Ralph Stockmayer

Steve Hancock and his assistant. Showed up on time and immediately got to work. They correctly identified the damaged 1/2" pvc pipe and the impacted 2x4 base frame. They proceeded to replace it. They waited for the glue/resin to dry and patched up the excavation with mastic. The water supply was turned back on and they checked for any leaks...there were none.They cleaned up the area and we had a final review before they left. Thank you

June Crawford

Our water heater started leaking. On Sunday and they came out Monday to fix. It what an amazing experience Steve Hancock is phenomenal? He so knows his job and what he is doing.

Evan Ruffino

Steve H. was a total pro. Did a great job of installing a new tank water heater. Professional, quick turnaround, all on a Sunday afternoon. We really appreciate the work he did. Thank you!

Vinson Usher

Steve was not only on time he was early. Steve cleaned as he went and was very personable. After Steve completed the job Steve carried away the old unit and put everything back where it belongs. I truly felt appreciated as a customer.

Al Vigliano

Steve Hancock my technician was absolutely great. He diagnosed the problem with my leak from the jea meter and was able to fix it that day. He was professional and extremely neat. He left the job at the end and you could hardly tell he had to dig up the lawn in certain spots