Fenwick Home Services

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Employee

Steven

Steven is a technician at Fenwick Home Services in St. Augustine, FL, named in 8 verified reviews averaging 5.0★ (100% positive).

8mentions
5.0★avg rating when named
100% positive
Steven was very educated and kept trying until the leak in my sink finally stopped leaking. Thanks for not giving up I am so much more in piece of mind, thank you again Steve 🙂
Jess Miller

Reviews mentioning Steven

October 4, 2025

Jess Miller

Steven was very educated and kept trying until the leak in my sink finally stopped leaking. Thanks for not giving up I am so much more in piece of mind, thank you again Steve 🙂

Response from owner

We are excited to hear Steven's persistence fixed your sink leak. Thank you for recognizing his dedication and expertise.

October 6, 2025

August 24, 2025

YoutubeSisters H

Steven B. was great. Gave me very direct, straight forward estimate and didn’t waste any time or give a big sales pitch. I really appreciated it! Although they were higher than what I can afford, I would call if I need help assessing my situation at a minimum for certain.

Response from owner

We are pleased to hear Steven provided a direct, straightforward estimate without unnecessary sales pitches. We appreciate your honest feedback about our service approach.

August 25, 2025

August 19, 2025

Dominique Bichard

From the time Elmer came out for our service call, Waychoff's was on it right away and had a team out the very next day to resolve our A/C issues. I want to take a moment to thank Elmer, Zakeem, and Hobbs for their hard work and professionalism. They discovered that the A/C system installed through our home warranty had not been installed correctly, which was causing the unit to cool our garage instead of our home. They took the time to fully resolve the problem, made sure everything was installed properly, and listened to our input throughout the process. They came prepared, worked efficiently, and their experience truly showed. We greatly appreciate the effort and care they put into getting our A/C working as it should. ---------------------------------------------------------------------------------------------- We had an unexpected issue on a Sunday due to a slab leak in our garage, and I called Fenwick for help. They were quick to respond and sent out a technician, Steven, who assessed the issue and explained the next steps. Shortly after, Craig, the Services Manager, came out and provided us with a detailed quote to re-pipe the entire house and install a new water softener, since we did not have one. The installation team, Ben and Cody, did an excellent job. They prepared our home for the work, re-piped everything efficiently, and made sure the disruption inside the house was kept to a minimum. Afterward, they had a drywaller, Emad, come out to patch everything back up leaving the walls looking like nothing ever happened. From start to finish, the process was handled with professionalism and care. We truly appreciate the hard work and attention to detail from the entire Fenwick team!

Response from owner

Thank you for your review, Dominique! We appreciate your trust in our team for both your A/C and plumbing needs.

August 19, 2025

August 3, 2025

Shirley Menefee

My experience with Fenwick Home Services was awesome. Steven was my technician on a late Sunday afternoon when my hot water heater began to leak. He came out and assess my situation and it was repaired in a very timely manner. I couldn't ask for better service. It was the best customer service I've received in a long time. Thanks Steven for doing an excellent job.

Response from owner

We are delighted to hear about your awesome experience with Fenwick Home Services. Thank you for sharing your feedback, Shirley!

August 4, 2025

July 29, 2025

Adrienn Molnar

Absolutely fantastic company, they get my heater change done in one day. Special thanks to Steven Bush! Newer met a better service provider in this field.

Response from owner

Your review is appreciated! Thrilled Steven Bush and our team completed your heater change in one day. Your trust means everything.

July 30, 2025

July 7, 2025

Jackie Reeves

Steven Bush did a plumbing job for me today. We were very happy with his job. Very courteous and cleaned up after job.

Response from owner

We are delighted to hear Steven provided excellent service! Thank you for taking the time to provide feedback. If you need anything else don't hesitate to reach out!

July 8, 2025

June 8, 2025

Charles Cooper

Broken water inlet pipe at 1 pm on a Sunday. Called Fenwick and they said someone would be available 2-6. Steven arrived at 3, discussed how he could repair the broken pipe, and had it completely repaired in an hour. Tremendous job and excellent customer service.

Response from owner

We are delighted to hear about Steven's excellent service and quick repair of your water inlet pipe. Thank you for trusting Fenwick Home Services with your emergency plumbing needs.

June 9, 2025

April 19, 2025

P. Carson Dean

Today, I give Fenwick Home Services a 5 star. Because from the first call speaking to a great representative explaining to him that I had a plumbing company out to put in my new hot water heater just this Mar. 25 and I felt that his work was not up to par my hot water heater had a slow leak around the screws by the expansion tank. So he sent out Steven Bush who was a licensed plumber and it really made the difference! I called on a Saturday and there was availability today and also I was given a discount for seniors. "Words Of Advice!" Please use Only Plumbers who are licensed and who are also listed as current and have a good credit rating with the Better Business Bureau in your city. This was my first mistake. Moving forward I will be using Bill Fenwick Home services to help me when I need them. Because we all need to have the confidence that There are still some good companies out here in Jax fl. Thanks Carson 🙏

Response from owner

Thank you for taking the time to provide feedback. We are glad to hear about your positive experience with our licensed plumber, Steven Bush. We appreciate your recommendation to use licensed professionals for plumbing services.

April 21, 2025