Fenwick Home Services

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Employee

William

William is a technician at Fenwick Home Services in St. Augustine, FL, named in 10 verified reviews averaging 5.0★ (100% positive).

10mentions
5.0★avg rating when named
100% positive
Our Fenwick technician was William Shifflett and he was great. On time, honest, patient and professional. I would definitely recommend this company and Yes, we will be calling them back when we need them. Thanks William
Scottlyn Smith

Reviews mentioning William

October 5, 2025

Scottlyn Smith

Our Fenwick technician was William Shifflett and he was great. On time, honest, patient and professional. I would definitely recommend this company and Yes, we will be calling them back when we need them. Thanks William

Response from owner

We are thrilled to hear William provided honest, professional service. Thanks for recommending us and choosing Fenwick Home Services!

October 6, 2025

May 5, 2025

christina moya

Willam was professional and quick to help us get our air conditioning working again. Fenwick came in less than 24 hours and living in Florida I absolutely appreciate the fast response. Thank you William and Fenwick!

Response from owner

Thank you for your wonderful feedback, Christina! We deeply cherish your kind words and are delighted we could assist you promptly.

May 6, 2025

April 16, 2025

Bradley Morris

William was right on time, knowledgeable, courteous, and clear on describing the health of our 2 system home. It’s 11 years old, and past its prime, but currently running, and cooling. Thanks to Fenwick for their continued professional services.

Response from owner

We genuinely admire your positive feedback, Bradley! Thank you for sharing your experience with Fenwick Home Services.

April 16, 2025

March 2, 2025

Thomas Burnette

Ronald was prompt and professional, and gave clear explanations about what he was doing and what he recommended. He was able to get our issue resolved within about an hour, and it was done for a reasonable price! Thanks again, Fenwick! We also had another visit from Fenwick in February 2025, with William. And again, it was a very high quality experience! He was also professional and prompt, and answered all of my questions. I doubt we’ll ever look for a different service now that Fenwick has proven themselves multiple times!

Response from owner

Thank you for your wonderful feedback, Thomas! We are delighted to hear about your positive experiences with both Ronald and William. It's great to know that they were prompt, professional, and provided clear explanations during their visits. We're pleased that Ronald was able to resolve your issue efficiently and at a reasonable price. We're equally happy that William answered all your questions during his visit in February. At Fenwick Home Services, we strive to maintain high-quality service across all our interactions, and we're thrilled that this has been your experience. We truly value your loyalty and look forward to continuing to serve you in the future. Thank you for choosing Fenwick!

June 12, 2024

February 24, 2025

Chris Kennison

William from Fenwick come out and serviced my AC. He was very professional and knowledgeable. He explained everything and there was no pressure for additional work. I would recommend him and Fenwick to anyone they did an excellent job.

Response from owner

Your positive feedback is greatly appreciated. Thank you for sharing your experience with William from Fenwick Home Services.

February 11, 2025

February 10, 2025

Sylvester Ivey

Today I had one of the most professional and patient service technician from Fenwick. William was very polite and courteous and he demonstrated extreme patience as he installed (2) thermostats for my existing units. One of the thermostats that I provided was damaged and William took the time to drive and get another one. I know the time that was taken from his day is very valuable, but he made me feel like my installations were more valuable. That’s the kind of service that I seek especially when it comes to my HVAC units. Great Job William! You have gained a repeat customer with Fenwick.

Response from owner

We greatly appreciate your positive feedback and are thrilled to hear about your experience with William at Fenwick Home Services. Thank you for choosing us for your HVAC needs.

February 11, 2025

January 29, 2025

Marilyn Geyer

Our technician William Napier in Jacksonville, FL did a good job. He was very friendly and answered all of my questions. He seemed to know exactly what to do and said I would get my estimate for the work in a day or so.

Response from owner

We're overjoyed to hear about your positive experience with our technician William Napier in Jacksonville, FL. Thank you for sharing your feedback!

January 30, 2025

July 26, 2024

Kendall Schroeder

Definitely a much much better experience than last time! Both technicians who came were polite and best of all friendly (William). Explained what the issue was and showed me what happened with the leak. Then because I was past due for a check up they waived the fee for coming out. Incredibly generous and helpful! Thank you!

Response from owner

We deeply respect your feedback, Kendall! We're glad to hear that you had a much better experience this time with our technicians. Thank you for sharing your positive experience with us!

July 29, 2024

May 21, 2024

Sara Slettebo

William from Jacksonville, FL was great! He was on time, professional, and explained very well what was wrong with my system. I was provided a few options for repair, and my system was repaired quickly. It was also great to be able to book a next day appointment online.

Response from owner

We deeply cherish your positive feedback and are glad to hear that William provided excellent service. Thank you for choosing Fenwick Home Services.

May 21, 2024

January 31, 2024

Late 10 Ppot

My service technician was on time, polite, sensitive to the situation, not overbearing, took time to explain what we needed & showed how things should work. William was great. My first experience with Fenwick 👍🏾. Michael was fantastic!!! He came in, listened well, came up with a plan, and did a wonderful job. We're now enjoying cleaner, softer, and odor free water.

Response from owner

Thank you for taking the time to share your positive experience with Fenwick Home Services! We are thrilled to hear that our technician, William, provided you with excellent service and met your expectations. It's our goal to ensure that our customers receive prompt, professional, and friendly service.

August 11, 2023