Communication & Transparency

Luis Delerme

Mr Allen did an outstanding service today. He also explained everything that he was going to do. I will recommend Waychoff Air,<br>Technician for the knowledge that they bring in to do their job.

Paul Vanhoose

Very knowledgable I'm impressed. He took the time out to explain everything that ha did.

Sharon

Technition (Devanate Byrd) in Jacksonville, FL was very profeshinal and very polite. Explained everything thouroghly.

James

The technician was excellent. Checked the system and explained the problem. Answered all of my questions. He is very experienced which is what I want in a service company.

Angie Nutial

Buster was my technician. He was professional and efficient. He provided a great summary on my HVAC unit and what maintenance work may be needed in the near future. He showed me everything and made recommendations. At no point did I feel pressured into adding on anything to my service.<br><br>I ended up needing a new compressor and additional coolant.

Cre Sha

Justice took care of the scheduled maintenance. He was thorough in explaining what was completed. Thank you!

Charles Watkins

He demonstrated professionalism and courtesy. He also explained everything in detail while doing a thorough job.

sandra mongeon

John was outstanding today answered all my questions he was very knowledgable professional easy to understand..He explained every thing he was doing for the maintenance on the ac unit. I was very pleased.

Aixa Skelton

Justice is an excellent technician<br>Very thorough through his explanations<br>And he’s is reasonable and superb

Brian Harrington

Keith did a great job explaining everything. I now have confidence I. These units (which we didn’t know much about) since we just moved.

KenMor 09

Quick, efficient and communicative. I knew what was happening throughout the entire process and feel confident that my new units will be properly maintained with this company. Highly recommend.

Keshia Graham

Technician Andrew Bennett was amazing. He communicated and walked me through the issues to ensure I knew how to maintain maximize plumbing parts. I would definitely use Fenwick in the future for my plumbing needs.

Deborah Gilliard

Communication and service were all great and made the appointment stress free. Danny was personable, polite while remaining professional and very knowledgeable. He went above and beyond to explain even the small details making sure I understood everything to make informed decisions.

Staci Cleveland

The best service, honest, reliable & not trying to just take your money. I will only use their services moving forward. Danny was incredible to communicate with & explained the issues in a way I could understand (I do not speak electrical) - cannot recommend more! Thank you. 🙏🏻

JUDY CROSS

We called to have the temperature of the hot water reduced. The technician arrived on time and called before he came. He showed my husband how he made the changes which was great. Now we know how to change it on our own if necessary. Fortunately the tank was under warranty so there was no charge. Great service.

Savannah Lacy

Plumber came by and fixed our issue very quickly. Taught me some things too on how to read our water meter.

Angela Gillis

My service person Sean Haynes was excellent! He was very professional. He provided explanations of the service and answered all my questions! Very pleasant!

Levicia Smith

Andrew was exceptional. He explained everything well and answered all of my questions.

Harriet Brown

James P is an excellent professional technician. It didn't taken him long to troubleshoot the issue. He nformed me of the problem and resolution then offered me two detailed options. I chose to replace and install a new water softener system.

Mark Brown

Sean was great for my scheduled maintenance appointment. Explained everything thoroughly and performed the work quickly and with high quality

George Baccash

The tech was knowledgeable and patient. Explained everything.

Colleen November

Great service. Clear communication. Patience and expertise. Michael Sr. Highly recommend.

suaznne gere

Highly recommend Fenwick staff is very courteous and respectful Matthew was my plumber very good at what he does knowledgeable and experienced also spoke with two managers Travis and Craig very kind and knowledgeable and experienced all the way from the first call to quote an initial job all the way till the end returned all my calls and texts quickly very impressed answered all my questions and ease my mind awesome job guys very important job y'all do very very grateful thank you

Steve Jackson

This was my first time replacing a water heater. Cody was profesional and knowledgeable. He explained the options and equipment available. After installation he answered all my questions about maintenance and warranty. Highly recommend this company.

Scott Beacham

Friendly and knowledgeable tech, Raphael, quick resolution and he provided broad picture of my situation

R Carousel

Very knowledgeable, competent staff explained what was going on and options. Cleaned up after completing work.

Lauren B.

Justin was fantastic. He was up front and did a great job communicating the process of my electrical issue. Very personable and respected his recommendations.