HVAC Service & Repair

Reba Tyrrell

Excellent service reasonable price Fenwick does all our ac, plumbing and now electrical service

robert alt

The tech MR MECO came out and charged 1600 dollars to add 6 pounds of coolent .I complained and the manager agreed he overpriced us . They gave me back 600 dollars . I WILL NEVER USE THEM AGAIN .

Diane DePotie-Burton

If I could give a ZERO star for their COMMUNICATION I would. I have had no heat or AC since Friday Feb. 20. The tech told me that it would be Monday before they could get the part. OK. Been waiting and waiting for a call this Monday morning, since 8am as to the status. I finally called at 11:15am. Was told part is on factory backorder with NO ETA. Ok. I understand the backorder. The problem is THEY SHOULD HAVE CALLED ME. I needed to prepare one way or the other for freezing cold temps tonight and tomorrow night. Other than their communication I have been very happy with this company from them installing the new unit, maintenance/up keep service and to the service calls for problems. That I will give 5 stars.

Timothy Dozier

Fenwick is great, they call me every year right on schedule and schedule me really quick to take care of my tankless water heater. The technician that came, Steve, he was very polite and knowledgeable.

Aida Monahan

Actually yes, the technician exceeded my expectations. Everything was organized for my convenience, they work on weekends too. I received a text when technician was on his way. Whatever other companies told me about my AC turned out not to be true, no mold inside, just water stains I wiped myself with paper towel. I don’t need to install anything else outside either. Overall I was very pleased with professionalism of the technician and I can highly recommend Fenwick company for your AC needs. Definitely going to work with them!

Beth Hockenberry

I wanted to change my thermostat to a smart thermostat. I called Fenwick because I’ve used them in the past to install a hot water heater. John arrived and was extremely professional. He changed out my thermostat using one I had purchased on Amazon, helped me set up the app so I could control the thermostat, cleaned up after himself, and made sure everything was working well before he left. I felt the price was very reasonable andI highly Recommend Fenwick Waychoff HVAC Service.

Dan Dearing

I had to have the coil replaced back in July of this year which cost me about $3400 and it froze up last week. A technician came out and could not find out why. Before I spend another $500 to have another company come out to see if it's the coil, unit or main line i have called Fenwick once a day for the last t business days asking for a manager call back and no one has called. Not very great CS to try and get this resolved.

Robert Moore

Gerald did a great job and a big thanks for coming on a Sunday. Update, Tuesday and the AC system is not working again with the same issue.

Charles Drysdale

Tech did a great job! He also advised us to upgrade our 10 yr old system. We are considering that.

Gwen McClelland

The technician was very thorough on the annual ac maintenance check. Also provided great info about looking after it year round. Friendly and explained everything clearly.

Paige Koerbel

Second time we called you guys. 2nd time even better than first. Wes came out to address hvac concerns. Thorough, exceedingly polite and took a lot of time explaining our issue to us. Another company just tried to charge us $2200 for repairs..He fully investigated and determined that it was literally unnecessary. Great guy.

Sanya Mackenzie

Fenwick Waychoff’s came highly recommended by a local realtor, and they sent out Jareld who absolutely took care of us! He was prompt, professional, and incredibly knowledgeable. Jareld took the time to explain everything clearly and made sure my system was running efficiently before he left. It’s refreshing to work with someone who genuinely cares about their customers and takes pride in their work. I’ll definitely be recommending Jareld and Waychoff’s to others looking for reliable HVAC service!

Donald Campbell

Tim, Luke and Malon did a terrific job installing our hot water heater and new HVAC system. The new, quiet compressor allowed us to sleep better last night than we have slept in ages. Highly recommend Fenwick / Waychoff’s!!!

Paul Smith

Great job by a real professional. Larry is skilled at both HVAC and customer service.

Amy Sutemeier

FENWICK WAYCHOFF came highly recommended by a neighbor and they did not disappoint. I thought A/C repairs would take weeks. Not only was I able to book an appt at 8:30pm for the next day, but the repairs were completed the same day! Technician, Austin, explained the issue, repairs needed, and costs thoroughly (and in terms 2 non-mechanical homeowners could easily understand 😅). I am amazed at the service we received and still in shock that it’s completely fixed after one visit! ⭐️⭐️⭐️⭐️⭐️

Enrika B

Rodney was prompt, professional and knowledgeable regarding my HVAC checkup. Justin handled my plumbing issues and gave helpful information on how to prevent future unforseen issues. Overall, I had a great experience and would recommend Fenwick/Waychoffs.

Maxx JAX

I had a Lennox System installed today. Man nothing but professionalism and the crew very respectful. Cody my technician was professional and courteous. Arrived on time. I will update in 2 weeks. I am very thorough when researching big ticket ITEMS. My salesman was Tony Kurtis.. The man was straight forward and respected my decision to take my time. The process was smooth. Got a great deal and all the bells and whistles. Well worth the investment. Fenwick really did right by me. Very reasonable. You get what you pay for if you try to cheap it up. Just saying. SORRY THIS WAS A LATE POST> SHOULD OF POSTED IN APRIL 2024. I FOUND OUT IT NEVER WENT THROUGH

Phil Duke

He did not clean AC drain or use coil cleaner on coils.and said I could not use my Golden service Certificate $100.00

Vladimir Paje

This happened a year ago, but the feelings are still the same. We have since moved on to another local HVAC company. So, Fenwick, are you going to fix Waychoff's mess? On Oct 7, 2024, we had an appointment with Waychoff's to take a look at my HVAC system because the home was getting very humid, although the system was cooling the home. Jerald assessed that the blower motor was constantly on and needed to be replace. Fortunately the part was under warranty for the 3.5 year old Carrier unit that was installed by the original company Air McCall on Jan 2021. Unfortunately, the labor cost was $840, which was a rip off. When asked why the labor cost was so high, Jerald just played dumb and basically said "that's what the people in Pennsylvania just tell us". But after all, he's just a pawn in the whole corporate scam. My wife called the company and was asking for a breakdown on why the labor cost for 30-45 mins of labor was so high. A lot of vague answers with no clarity. And supposedly a service manager was suppose to call back, but we know that's not going to happen. Jerald also then started talking about how the blower motor under warranty was a $2800 part, which is also bogus. Like really? You can do better than that, Jerald. Needless to say, we hate that our original installer Air McCall was bought by some corporate machine and is now charging outrageous prices. Had it not been that we had family evacuating to our home that day because of Hurricane Milton, we would have spent the extra day or two looking for a much more competitive price. So, we're moving on from Waychoff's. Good riddance.

Dawn Gass

Matt came to do my scheduled maintenance for the year. He was excellent! Extremely knowledgeable and gave me some great advice on how to conserve energy in my home.

Pam Kleber

Always a pleasure working with Waychoff's/Fenwick! Thank you for your professionalism and wonderful customer service. Wesley Atkins in Jacksonville did a great job today. We will continue to have our units inspected and serviced by this great team. Thank you!

Joanne Gaudette

Allen Barnett was very good. He was polite and professional. He explained and showed me what he was doing and made recommendations of things for me to do. In fact, I want Allen to be my HVAC service technician. I trust him. Thank you.

S Kelley

I had a great AC maintenance check today with David Jordan, Jacksonville, FL. He was very professional and considerate of my home as he worked. He answered all of my questions and explained the service that he did. Thank you to David and Fenwick for an awesome first experience with your company.

Hovey Clock

Had the pleasure of meeting Rodney (HVAC tech) today. Very knowledgeable and with a great personality to go along with it. Hands down a great tech and Waychoff’s is lucky to have someone like that on their team! Thank you for doing a great job!!!!

Carla Loher

Kevin was my tech. He was friendly and knowledgeable. He did not attempt to upsell me as some AC techs do. I mentioned my drain line and he went ahead and flushed it for me. I appreciated his manner and expertise.

Barbara McKinley

We were most impressed with the presentation prior to installation of our HVAC system. The actual installation and information about performance was equally impressive. The job was done well and the area was just as neat after completion as before they started

Craig C

The technician came in for his quarterly maintenance… he did his inspection, changed the filter cleaned the Unit , flushed the drain, He kept his work area, clean, was inconspicuous… He didn’t try and up sell me, Did what he had to do and left. That is my expectations

Larry Wray

Dylan was very professional and conscientious in providing my HVAC service. He was also very friendly and pleasant to be around. I trust him providing a very competent job.

Jack Felts

Elmer was my technician to do a routine inspection for our A/C. He was very professional and detailed in explaining the service, finds and recommendations. Called and told me when he would be at the house and the company sent an email to tracking map on where he was to the house. Great communication and follow up on service afterwards. Highly recommended Fenwick Waychoff A/C Plumbing and Electrical for any services needed.

Rejean Paquet

Fenwick technician texted me before coming to my house. He spent an hour running tests and cleaning my hvac, this was for my 6 month maintenance. He emailed me a detailed report of what was done, all measurements, many photos, etc

Brian Williard

Annual service completed by Jesus, he did an excellent job. Exceeded expectations, courteous, professional Would recommend

Michael Holliday

Matthew, did an excellent job explaining all there was to explain on my A/C unit. I felt pretty good about the condition of my unit once he completed his task. Thank you Matthew for a job well done.

Diane Warren

Lost AC on a Friday and it was over 80 degrees, Fenwick sent out a repair specialist asap! He was very professional and explained everything. Had my AC working within an hour of having called! Very satisfied!

Judy Steinmeyer

We had our pre winter HVAC service yesterday. Excellent as always. Fair pricing, great service plans, the technician (Jesus) was polite and took time to explain everything to us. Thanks!

john rasmussen

Bryant did great work was very thorough. Feel comfortable. My system will work well for the next year.

Stephen Groner

Ben did an absolutely great job of diagnosing my A/C issue. He was very professional and personable. I would highly recommend Fenwick Home Services.

Kearston Dunn

I was referred to Fenwick Home Services by my mother, who had worked with Allen Barnett in the past. This morning my air conditioner went out, and when I called, Allen wasn’t available but I was connected with Ryan instead. Ryan was amazing, he worked quickly, effectively, and very efficiently to get everything back up and running. I’m so glad my mom had such a great experience and referred me, because now I’ve found my go to company as well. I’ll definitely be keeping their number on hand for all future maintenance needs. Highly recommend!

Pragnesh Parikh

Christian Sharp from Fenwick went above and beyond in his efforts to diagnose the problem with our AC unit. He took his time and employed a variety of troubleshooting techniques to find the source of our problem. I was impressed by his courtesy, professionalism, patience, and ingenuity. When others threw up their hands and gave up, Christian was dedicated to helping us. We would definitely work with him again for our AC repair.

Donna Gibner

Fenwick/Waychoff/Air McCall has been my go to for over 15 yrs!! They are by far the most professional and reliable HVAC co!! David is an amazing tech!!

Ivy Nunez Crisp

Wesley Atkins was great, he was very knowledgeable and explained everything with detailed. We just had our original Ac people come out last week and that fee was more expensive so I will continue to use Waychoff. I will recommend him if anyone is looking for AC service.Wesley was good at his job and I’m very happy with the results, he also has very clean while working in my home, I did not have to clean up after him, which is a good thing. Thank you Wesley Atkins

Peggy Lewis

David was a fantastic technician. He was polite and friendly and explained all that he did to the system when his examination was completed.

Narasimha Rao Aregadda

Terrible Experience with this company - have been without AC for over 10 days, with two babies living in the home . A technician diagnosed the failed compressor and said parts would arrive in 2–3 days, yet there has been no clear update since. Despite calling multiple times, I never received a direct response or escalation to a supervisor. It feels like they never truly care about customer concerns — customer service is the worst I’ve experienced, with multiple layers to go through just to reach the right department. This lack of urgency and accountability is unacceptable, especially in extreme summer heat.

Violeta Enriquez

Fenwick did a great job! Christian found out there was a block of ice around my indoor ac unit preventing the AC from flowing, but he thoroughly took care of it and checked both inside and outside the house for any issues. Definitely recommend Fenwick’s services

Scott Ison

The reason for my 5-star rating is the service I have and continue to receive after purchasing my unit. The technicians and dispatchers go above and beyond to help out and make sure the customers get taken care of. Update 8/29/25: I had a bit of trouble with my system on the 27th. The initial customer service rep I spoke with greatly frustrated me, but I was able to call back and get wonderful service from Devon. The next day, Ben came out to my house, checked out my system, completed work on it, and was just absolutely amazing. Ben was always smiling and you could tell he took pride in his work and was genuinely a nice guy. I was very impressed with the young man. On the 29th, one of the managers reached out to me about the trouble I had with the rep and was very receptive of the feedback, taking the time to review the call and will use the situation as a teachable moment. This is how companies become great companies .. by investing in their employees and using any situation to help employees grow and do better. I am happy with Fenwick and will continue to definitely use their services!

Heather O.

Jerald K in Jacksonville helped make our day much better when he came to our house on the weekend, replaced our thermostat and got our AC system running again. We appreciate his outstanding service and we appreciate Waychoff's/Fenwick.Thank you Jerald, we are grateful for your help!

Jen Bennett

Great experience with having our AC unit serviced! Dylan was excellent, professional and extremely thorough and explained everything he was doing. Will definitely use in the future and highly recommended

Steve Jones

Tavelle was very kind and professional. He wasted no time in diagnosing our a/c issues, fixed the problem, and doubled checked to ensure that it was working properly.

John K

I would like to say that Justin was very professional and explained what he needed to do for the wife and I would understand before he did the work. He changed out our Kitchen lights to LED, what a big difference in the brightness in the kitchen. Different time 2months prior we had a new a/c and heat pump installed at our home and the service was also outstanding. I have to say that I will be using them again someday.

Jeni Obi

Our technician was very knowledgeable and professional. He did a great job getting our AC unit up and running!!!

Tera White

Reggie did a great job servicing my AC. He was professional and went above and beyond to make sure the issue was resolved.

Lissette Oti

AC technician Tavelle was very detailed and explained everything clearly. Was very patient and kind. Really enjoyed working with him.

Carl Overstreet

Our technician was courteous, efficient and professional. He diagnosed the problem, gave me an estimate for the work and even drove to a Jacksonville warehouse to get the part. He returned, installed the part then endured our HVAC system was operating properly.

April Clark

Our system wasn’t running right and when I went to remove the filter to change it, it wouldn’t come out. It was stuck as you can see it frozen over. They came out the very next day, which was fine because the air still worked, and Larry handled the whole thing from start to finish. He didn’t leave until the unit was defrosted and up and running excellent

Suzan Molans

Fenwick used to be the number one choice for my plumbing repairs, but they have become greedy like everyone else. Had a toilet issue and the repairman from Fenwick said that it would be 383.00 to pull up the toilet and repair the "O" ring. He didn't want to do the job and you could see it from his demeanor. He then stated if I have to pull up the toilet I will break the toilet. He then stated, "Thank you Ma'am, it will be 89.00 for the call." Do not ever use Fenwick. They are now heating and air too and had the same problem with their greed when I had them look at an air conditioner. Buy a new outrageous system was their advice and had another company come out and look at it and repaired it right away. Had a handyman look at my toilet and he fixed the problem for only 105.00. Do not use Fenwick. Greedy and a waste of time.

Mike Schmidt

The service and the AC repair man was outstanding. Was told by Florida Home AC that my unit was broken and that I needed a new unit. Fenwick found a plugged system, unplugged the clog and system runs fine now. Thank you for your honesty!

Gina Hubbard

My technician arrived promptly explained what was happening so that I could understand everything that he was doing and he finally fixed my air conditioning, which has been out for five days. I’ve been living in 97° house all that time I was grateful for him coming, he did a wonderful job.

Donna Starr

The air condition Technician Jason was very excellent very considerate and Steve. The new heater was very considerate. Very neat.

Claudia Stubbs

David Jordan was punctual and professional. His customer service was exceptional! After finishing the HVAC tune-up and maintenance, he carefully explained all of the photos of my HVAC and reported that my unit was in good condition. No issues were found! Thank you, David!

Ramin Mahmoodi

I appreciate that Austin came out late on Saturday night . He replaced a part and said the thermostat issue is fixed. The thermostat is off again and the AC is off .it seems to be the same issue

Jennifer Wright

Fenwick was able to come out at a late notice on a hot Saturday afternoon, when our AC suddenly stopped working. Christian was our technician, he was extremely kind, had great customer service, and fixed our AC quickly! Thank you!!!!

Dennis S

David, the technician, came here to service my A/C . He was super thorough and even took the time to show me and explain to me the whole diagnostic report on his tablet. This is entirely taking it to the next level. Never had a technician so thorough. I guess it has something to do with Fenwick and Waycoff’s joining forces.

Teresa Moore

Used Fenwick before for plumbing repair, loved Zach's work but Christian did my heating and A/C service better than any technician in past 4 years. Got the maintenance done which included air filter but he went above beyond to clean out leaves in outside condenser and completely clean inside air handler also fixing a kink in the water pump I didn't see. Check out some deals on maintenance contracts and a UV light to kill nasty bacteria worry free.

Billie Jean Bradford

Every aspect of the service call for HVAC maintenance in my home was done professionally and quickly. The technician arrived on time after notifying me he would soon be there, treated me and my home with respect and completed the job quickly. I highly recommend Waychoff anytime for HVAC, Plumbing or Electrical concerns.

Bill Van Riper III

Adam, the HVAC technician arrived within the promised time window and diagnosed the problem quickly. He ensured all settings were correct and got my air conditioning system running to cool my home again. No hard sell, but only a suggestion to replace a part that may fail. The charge for today’s service was very reasonable. I will use Fenwick/Waychoff for future service when needed.

Matt Brown

Solid service on my annual maintenance plan. David did a great job walking me through all the checks and performing the service. Would definitely recommend their services.

Gordon Shayne

Rodney was on-time, polite & professional, and a very pleasant person. This was our 6 month HVAC check-up which we ourchased last year and will continue to maintain at a great price!! Thank you!

John Wells

Ben was our tech and he was great! On time, respectful and knew his trade. Quickly he diagnosed the problem and gave me solution. Within a couple day he had parts in hand, came back to repair A/C in a timely manner. I was grateful to get cool air back in house. Thank you so much.

Charles Hollis

My assigned technician Larry was on time and quickly diagnosed my system for a very reasonable price. Another company arranged through my property manager quoted an 8k system replacement or 4k repair on my unit which is only 7 years. Thank you Fenwick for having honest reliable service technicians who are not trying to rob you for a common defrost sensor repair.

Jesse Pennoni

My tech was knowledgeable and friendly and understood my point of view regarding my AC unit. I am switching hvac providers and signed up for bi annual maintenance through this company because our interaction was exactly what I expected and appreciate the good business practices.

Beth Touchton

We were able to get same day service to repair our unit that was not working. Jerald was very experienced and thorough. We signed up for a service contract after this interaction. Happy in Jacksonville!

Prajith Balakrishnan

Great service! The tech was on time, professional, and thorough with the routine AC maintenance. Explained everything clearly and gave useful tips. Highly recommend!

Clifford Capley

Larry came by diagnosed a bad blower motor and then replaced it! Very pleased with work performed and Larry was professional and personable! Thank you !

Mary Wallace

I feel I was overcharged for one pound of freon. Twenty five pounds of freon cost just under $300 or right at $300 depending on where you make a purchase. Fenwick charges $259 for one pound. Is that not ridiculous?

Robin Jones

My technician Larry in Jacksonville FL did awesome. Quick, informative, great customer service. Overall experience with the company awesome never have a problem when I call to get a maintenance or system issues

Kevin Klimchak

Wes was very professional and was honest with his inspection of our ac system. We were very fortunate to have same day service during this horrible heatwave of summer 2025.

Shirley Crouse

The three technicians that installed our new AC were very professional and the installation was completed within a day. There was nothing left behind and it looked like they were never there (except we have a new system). We are very satisfied and impressed with the installation and service.

Lisa

Fenwick Waychoff Home Services came out to diagnose the issue I was having with my AC unit and repaired it in moments. I couldn’t ask for better service or response time! Buster was both personable and knowledgeable. I highly recommend this company

Patricia Casper

Excellent response time. Called at 8:00 am and service provided by 12:noon. Alan Barnett, tech. did a great job. Would positively recommend using Fenwick Waychoff for your HVAC needs.

Freak Sh0w187

WOW…That’s how a service call should go! I was thoroughly impressed from the time I scheduled the appointment online, to the impeccable services provided by their tech Adam branch. I was kept informed every step of the way, including when Adam did his diagnostics, troubleshooting and recommendations for fixing our air conditioning system. True professionals!!! I highly recommend trying them for yourself! You won’t be disappointed!!!

Dillon Tidwell

A tech named Ben came by and was super respectful and knowledgeable. He did an amazing job replacing the coils in my upstairs indoor AC unit. His customer service was the best of the Fenwick associated techs that have come in the past. Highly recommend these guys.

Randy Morell

Elmer from Waychoff was very knowledgeable and personable. He explained what repairs were required and tested the complete system after repairs. Great customer service!

Diane Kleinschmidt

I called about 10am...at 3:00 my ac is functioning. I recommend both the company and technician Jose. He diagnosed and completed the repair in less than an hour. He was pleasant, efficient, explained the problem and the cost before completing the repair.

Mary Hoffman

Tevelle was very professional and thorough. He pointed out several problems. He said he could fix the problems but recommended a new system. We have had many different problems with the system and it would be best to get a new one. He attempted to correct the existing problem. The problem was leaking water and could be a major fix.

Robert Miller

Absolutely the service was superb. Brian is super knowledgeable and knows his stuff. I would not ever hesitate to use them again. They installed a full ac system on my rental house to and love it!!! So yourself a favor and give them a try. You will not be disappointed.

Ronnie Balvin

Our AC unit needed is normal service. I was able to book an appointment on a Saturday and they showed up on Sunday in a timely manner. The Technician, Yoan Lopez, was efficient in checking both the inside and outside AC components. He found molding issues inside our unit. He cleaned it and installed a UV light (with my permission) promptly. I will always recommend Fenwick to my friends and neighbors.

Jackie and Ed

Eddwing’s team was amazing. They came on time, were respectful of my home, and worked quickly. They were at my home from 9a-3p to install a new HVAC system. The walkthrough was thorough. You can’t beat their pricing and warranty. 10/10 recommend!

Amber W

My AC went out in July in Jacksonville Florida late on a Saturday afternoon (yesterday), my neighbor recommended Fenwick so I gave them a call around 5:30 pm. Their technician Buster Davis was here at 8am Sunday morning. Buster was fantastic, he was friendly, knowledgeable and honest. He gave me several options, shorter and long term fixes, including a budget friendly option that would fix the issues that were preventing it from working same day. A lot of times with emergency home repair companies they will make you feel pressured into getting more than what you asked for or needed. I did not feel that pressure with Buster. He of course suggested replacing my unit eventually but was honest that it didn’t need to be done today. He replaced a motor and another part having to do with a fan and it’s been in working wonderfully ever since. Buster gained my trust today, so when the time comes when I do have to replace my entire AC unit, I’ll be using Fenwick.

Tania Prado

Nathan, my service technician was very professional, courteous, and friendly. He explained the problem with my AC unit and was able to fix it right away. Now my AC is working fine again and I'm very happy. Thank you Nathan!

Amy Farney

Tavelle came out to fix our hvac system. He explained everything to us. He’s very knowledgeable at what he does. We will definitely have him come out and do our maintenance on our system again.

Ray Csensich

Jerald Keathley came to the house to repair my A/C system. He did everything you would want a repair person. He was very nice and told me what he was doing to repair my system.

Rebecca Weiner

Yoan Lopez was communicative throughout the service and completed my AC check in a timely manner. I’ve worked with him a few times and every time has been great!

Kristie Ward

Austin did an excellent job! He was very detail oriented and knowledgeable. He took his time ensuring he completed a good service on our AC unit.

Barbara Bassett

Jesus was very professional and efficient. He made quick repairs to my blocked furnace line and checked out the complete HVAC system. He advised me to put 1 cup of bleach in the line once a month to prevent future blockage. I signed up for regular maintenance every 6 months at a very reasonable cost. My inside temp was staying at 84-85 degrees before my system was up and running again, and I was relying on my ceiling fans for minimal comfort. It was wonderful getting the a/c back in service!.

Vivian Franklin-Tillman

Technician was very professional and knowledgeable. He identified why my AC unit was not working properly and efficiently replaced the part. This company is fair and honest!

CL Collins

My outside AC unit was making a HUGE grinding noise every time it stopped. With a referral from ANGI, I was contacted by Fenwick Waychoff’s HVAV Service. Not did they call within 10 minutes, but a tech was sent out the same day! I was provided with the name of the tech in advance and he arrived right on time. He was friendly, experienced and patiently listened as I tried to make the noise I was hearing. He got right to work, quickly found the trouble, then clearly explained to me what had gone wrong, including where he was able to make improvement. If you need AC repair and live in the Jacksonville, FL area, then Waychoff’s should be your first call. Their service was outstanding!

Eric Berg

My AC unit stopped working in the late afternoon. Made an appointment online and they were able to come out in a couple of hours. Found and fixed the problem quickly. Very pleased.

Annette Kasnekaw

Your technician exceeded our expectations. On a hot summer day we had a technician at our home within two hours of calling for service. The technician was very knowledgeable and diagnosed the failure of our air conditioning within five minutes of arriving. He gave us an estimate and had us up and running within 90 minutes of his arrival. He was very polite and courteous and a credit to the company.

Keith Glisson

I had a great experience with Austin. He arrived on time, answered all my questions and provided information regarding our current Hvac status, as well as, information regarding possible Hvac upgrades. He was a total professional during his service visit.

Deneisetres Robertson

As always, Anotinio provided top notch service to our unit. He was both professional and knowledgeable about our entire system. We are very pleased with the level of service we received.

Marta. Smith

Summer in Jacksonville is NOT the time to be without AC! Coming home from a trip to find a wet and clogged and non functional unit was rough. Fenwick made a next day appointment, let me know the technician was on the way. The technician was knowledgeable, friendly, and efficient. Ahhhh. . . It’s GOOD to be cool.

Tom H

AC shut down and they were able come out same day no problem. Even on a Sunday! I wasn't able to be home when the technician got there. My neighbor let him in. Austin called me and was very clear and detailed to me about what needed to be done. It was a pretty easy fix and he did not try to ask me to fix anything unnecessary. He even looked at the rest of the unit and did some preventative things to help us out. Trustworthy and professional work. Would absolutely recommend this company to anyone. I will sleep well in my cool house tonight!

Kim C Holiday

Ryan. My technician in Jacksonville Florida was amazing. My ac was out in the blazing Florida heat. He arrived promptly, explained thoroughly what was wrong and how to fix. And gave me tips on prolonging my system. Would 100% use Fenwick again and would specifically ask for Ryan.

Neverstop

Jomar is a great tech. He quickly identified the ac issue and solved it. The price was reasonable and not all inflated. I've been around, and I would recommend Fenwick. They have integrity and are on the up and up. I've used them before.

Iris Salisbury

Tavelle was very knowledgeable on our 3 zone system. We had a bad thermostat. He diagnosed the problem and fixed it in a timely manner. He was very pleasant and professional.

Trevor Bunn

My A/C quit working on Monday afternoon. I called for a technician at around 3:40 and Jerald was at my house before 4 pm. Jerald was so nice and quickly assessed and fixed the problem. I would absolutely recommend Fenwick’s Waychoff and specifically Jerald for any issues. They are awesome!

Tabatha Taylor

A/C went out in the middle of the night. Sent a message on website very early in the morning. Got a response to message, a confirmation call, a/c was fixed and we had cold air all before noon. Tech was Adam and he was great and informed us of services we need to address soon to prevent furture issues.

Franco Cafiero

Gerald was able to come to my home same-day for my malfunctioning air conditioner. He was very knowledgeable and explained what he was doing, and answered all of my questions during the process. I strongly recommend Fenwick for AC repairs.

Inquiring Mind

Christian was fantastic! Super knowledgeable and willing to walk me through our issues and provide his honest opinion. He was able to get us back to “Coolsville”. We are Fenwick fans, for sure!

David Butler

In Callahan Florida, Youn Lopez completed my Daikin AC and HVAC's first annual maintenance checkup. Very professional service. Youn answered or explained all of my questions about the maintenance services being performed. I now know that Waychoff and Fenwick have merged, adding plumbing and electrical. I asked Yaun about their plumbing services's ability to install a flash water heater under my sink. He assured me that Fenwick could handle any plumbing and electrical work required. D. Butler

Laura Jo Provost

Very good experience with the AC checkup! Wesley was on time and got straight to work. The AC unit was on the roof of the second floor and he took care of it with no complaints. Courteous, professional. A-1!

Aaron Holtz

Ben did a great job all the way around. He was both courteous and professional. This is what good looks like when it comes to ac repairs and service!

Bill Heis

We moved to a newer home ! So we took Waychoff/Fenwick with us ! The tech Kevin arrived on Time ! We have a garage unit, and outside HeatPump ! Kevin gave us details about what he was doing and updates as he passed through ! He explained everything in detail with pictures ,and gave our Old unit a passing grade ! We were impressed with his information , ,and his Friendliness while doing his job ! We Hope we can request Kevin back in 6 months !

Glenn

Loved the window of arrival when they are projected to arrive. They also have a tracking app to let you know the moment they arrive. Technician introduced himself with his name and company. Even had shoe covers to protect my floor. Was in and out in about 40 minutes. Explained all the system he checked and readings he received in addition to their meaning. Even tried to help me find the coupon to ensure I had the best deal for my service. I feel with his explanations I could do the service myself.

Tgieddmck@gmail.com McKnight

HVAC Technician Dylan Smith is the most thorough, professional service person you'll find. Very component in his craft. And very personable. I'll ask for him for future service calls.

Heather D

We have been customers of Waychoff’s since 2017. We signed up for their routine maintenance and purchased every extra filter or accessory (light, tstat) they recommended. When our AC had to be replaced in 2020 we installed the unit they recommended. When our new unit was around three years old, we started having problems. We have been completely without AC 4 times before today’s break down. Each breakdown took days to resolve (the worst was 5days) because they don’t carry the parts for the unit they installed. We stuck with them because the unit was under warranty but started wondering about their abilities after the second breakdown. This current breakdown is the third in 4 months! When the tech arrived today, before even looking at the unit he started out by telling us it was out of warranty (they just replaced parts 5 weeks ago) and that the design of our system is problematic (we’ve never been told this). Since we always get a different tech, we felt he may not be aware of all of the prior issues so we started explaining and questioning what the problem could be this time and if they could fix it. He became frustrated quickly and told us it would be better if we called someone else. Reflecting on his visit now, I think he showed up expecting a confrontation and was prepared to argue with us about anything being covered under warranty. We also wonder if they are frustrated because they can’t fix our AC and wiling to lose a customer rather than make it right at this point. So now, we have a new company coming this afternoon. Praying they are more qualified.

Abe Vee

Matthew was informative and professional. He greeted me and educated me on some of the things I could do to make sure the AC stays in good shape. He told me about the services the company provides but was not pushy. He answered every question and dispelled some Myths I asked about. His knowledge is outstanding and for Waychoff's to have a person like this is great. It speaks volumes about their high standards and hiring practices and it gives me hope that we still have good people and good companies who will do the job and not try to take advantage of us who don't know anything about HVAC. Thank you Waychoff for hiring him and Matthew you are awesome and looking forward to seeing you again when you return for maintenance.

Bill S

They responded the same day as our A/C unit failed during the evening before. we called first thing next morning and they had a tech at our house by 3:00 that afternoon Great service and a great tech.

Brit Hill

Buster was awesome, he explained every step of what happened with the hvac system and how he’d fix it and his recommendations for future maintenance. As always, great prices and customer service at every step of the way, even on the holiday weekend

Abby Johnson

My husband and I recently bought our first home, which came equipped with a brand new AC (great right?!) except the brand new AC had loads of problems, I have no idea who installed it because I just bought this home, and no hvac repair company would take the job because the system is possibly still under warranty; even though it is literally impossible to get ahold of the manufactures. Fenwick is the only company who would send somebody to come look at our system. And I’m so thankful they did because after a few service calls all of my questions have been answered, all problems are being solved in a timely and reasonably priced manor. And the technician is genuinely one of the nicest people I have ever met. Extremely knowledgeable in his field, and an all around great person and representative of this company. Thank you so much to fenwick, and especially to Tavelle!

Bill P

Had an issue with new system freezing up. Antonio M. Came out at 7pm on Friday night and he immediately found and fixed problem. This guy is highly knowledgeable and personable for a service tech - What an asset to your company!!

Richard Nay

Our technician, Ryan Wilson, was courteous, very professional, and took care of our A/C problem in an expedient manner, explaining the process as he proceeded. I would give Ryan my highest recommendation. Thanks Fenwick Waychoff's!! Rich Nay ☺️

HENRY REITZEL

This is the fourth job I have had Fenwick service at my home. All of their Associates have been nothing short of fantastic! Most recently, Jesus came out to service my A/C units. This is the best Service Tech I have had at my home. He represents himself and Fenwick in an outstanding way! In addition, Fenwick's rates for A/C maintenance have kept me at the same rate I was paying with a previous provider from 2006! Thanks for the great service and A/C pricing!

Dean Robinson

Christian Sharp with Fenwick Waychoff's HVAC service is a great technician. He is very friendly and polite. Displays tremendous knowledge and is very very thorough. I always look forward to my next service with Fenwick knowing he is my technician. Thanks for allowing me to always schedule future appointments with Christian. 👍

Mick Cooper

Jerald was diligent and proper in inspecting and fixing our issue in Jacksonville. We just had some of this the unit inspected and changed in December so not so sure of the product and why there was another issue so soon, but he was fine, friendly and good.

LYNN BYRON

As usual. Christian was punctual and put his shoe covers on and went to work. In about an hour he was finished, showed me lots of photos of my unit and told me everything I needed to know. He answers all my questions and the guy is very informative and knows what he’s doing and I a find he’s very honest. Before he left he made sure I signed up for my next appointment. He’s very thorough and I ask for him every time.

Cheyenne Overby

I had a great experience with Fenway! They helped me with a last minute appointment after my unit shut off overnight. The tech arrived at the beginning of the appointment and had to crawl out of my window at one point to get to the main unit and did it with a smile on his face. He fixed my issue for $188 after a different company quoted me almost $6K for the exact same issue about 6 months ago. Professional, knowledgeable and so helpful!

Ash Zymmer

The tech was great, however, 493$ for a new capacitor is outrageous. Won't use the service again. -edit because I had to go check, yeah no shot this isn't basically highway robbery, if I could give anything below one I absolutely would.

Joe Irvine

Technician arrived on time. Very courteous, efficient, knowledgeable and professional. All service completed thoroughly. Recommend Fenwick Home Services if you’re looking for a good HVAC company.

christina moya

Willam was professional and quick to help us get our air conditioning working again. Fenwick came in less than 24 hours and living in Florida I absolutely appreciate the fast response. Thank you William and Fenwick!

Joe Reifel

Technician did an outstanding job - he first diagnosed a clog in the water drain, showed how he confirmed that, and then, when the AC kicked off when he didn't expect it, he went deeper and found a component was bad on the motherboard, and showed us how he detected that. This was our first experience with Fenwick, the company did not disappoint.

Theodore Johnson

Bill S. came by today for a free HVAC inspection and tune-up as part of the membership program offered by Fenwick/Waychoff. He did a phenomenal job of checking every last detail, fixing anything that needed fixing, and communicating our options going forward in a professional and friendly manner.

Debbie Yarbrough

Cayle Gilbert was our technician for servicing our three AC units for their annual maintenance. . He was very informative and thorough. We always request to have him as our technician because he does such a great job. We are located in Jacksonville, Florida

Carolyn Sell

I was very pleased with the service I received this morning. Lopez explained the status of all of the components of my air conditioner thoroughly, He was courteous, professional, and very knowledgeable.

Byron Anderson

The technician was fantastic, allowed me to ask questions about what he was doing and why. Gave me information on how to properly maintain my unit. I would recommend Waychoff’s to anyone in need of service or a new unit.

Pat Carley

Both technicians were extremely knowledgeable and did find a problem I didn’t know I had, and they were able to replace the part right then. Both were very professional and introduced themselves immediately after getting out of the truck. AC is working great!

Bradley Morris

William was right on time, knowledgeable, courteous, and clear on describing the health of our 2 system home. It’s 11 years old, and past its prime, but currently running, and cooling. Thanks to Fenwick for their continued professional services.

D&G FraserCompany

We use Fenwick on three properties for plumbing and HVAC. This visit was a little more challenging but they were up to the task. Fantastic service, installation, and customer service! Definitely will continue to be our go to for plumbing and HVAC services! Special note our plumber, Mr Bowen, had to be the best plumber we ever encountered! Knowledgeable, friendly, kept us informed as he worked through the complexity of our job and had great suggestions. Will ask for him by name !

Luis Garcia

The technician was very cordially explaining the condition of the air conditioner. She conducted all the check outs and tested the components of the air system. Took his time to show with pictures what was necessary to replace. He did not express any pressure and quick decisions to have the air condition running better, only the options of replacing some parts. Gave me the cost of each option well descriptive on his tablet. I was satisfied with the work he did showing good experience on the job. The company FENWICK is very reliable with this type of technicians

Howard Goodman

I had Fenwick come to my residence to check on my HVAC system as well as a plumbing issue to address. The first tech to come was the plumber John Matthew. I discussed the issues I’ve been dealing with and he was very thorough with his explanation on how to fix the issue. Problem was solved quickly and efficiently. The next tech to show up was the HVAC, Dylan. He was there just to do routine maintenance. He showed such respect for my property conducting his business in a very clean manner. He explained everything he performed and gave me simple advice on how to keep my system running efficiently. I was so pleased with both Fenwick employees that showed up and did excellent service.

Anthony Doss

I once again had my units serviced by Fenwick. I requested Christian Sharp again. This young man does excellent work. He has pride in his work and it shows. I had Asia in the office schedule the service call and she was excellent as well. She was very effective and efficient. Christian is very consistent with his high level of work. He is very thorough and efficient in his work. He is knowledgeable and explains everything that he does. As long as I’m in North Florida I’ll be using Fenwick and Christian Sharp will be doing my HVAC work.

Britney Norton

Bill did amazing work. He came for maintenance on my a/c and we ended up needing a few more parts since it had been a while for the maintenance. Bill was able to come back the same day to fix everything and was super quick and super nice. We will be requesting him for now on!

Chris Kennison

William from Fenwick come out and serviced my AC. He was very professional and knowledgeable. He explained everything and there was no pressure for additional work. I would recommend him and Fenwick to anyone they did an excellent job.

Daniel Hicks

All persons involved with the installation did a fantastic job. Use of ac & thermostat were explained in detail. Your representative, Holly was awesome, explaining all the features & described the ac in detail. They all are definitely “keepers”. Very professional! Everything was cleaned up after installation! Definitely would recommend this company!

Sylvester Ivey

Today I had one of the most professional and patient service technician from Fenwick. William was very polite and courteous and he demonstrated extreme patience as he installed (2) thermostats for my existing units. One of the thermostats that I provided was damaged and William took the time to drive and get another one. I know the time that was taken from his day is very valuable, but he made me feel like my installations were more valuable. That’s the kind of service that I seek especially when it comes to my HVAC units. Great Job William! You have gained a repeat customer with Fenwick.

Chris Hurst

Great experience with clogged plumbing and HVAC annual tune up. Was able to come out same day for plumbing issue with reasonable rates and the associates that came was extremely friendly and competent. Would highly recommend.

Albert Ganzemuller

We were taken advantage of from a Jacksonville company when we needed help. DO NOT use this company for any plumbing, cooling or heating needs even if it’s an emergency. Please read the following: We called FENWICK for assistance with our HVAC. During a recent cold snap our HVAC system froze and required immediate attention. A technician arrived and said he couldn’t work on the system until it was defrosted. If it wasn’t frosted that night, he wasn’t sure when he or any other associate could return. He said it would cost $188.00 to defrost the system. For over an hour the associate and I, in freezing temperatures, late in the evening, using hot water from our bathroom tub and our buckets, defrosted the unit. He diagnosed the problem and said we needed a Heat Pump Defroster Sensor. (part number: HH18HA279). The part had to be ordered and would take 5 to 7 days and the part would cost $441.00. Installation could take another 5 to 7 days. FENWICK charged us $89.00 for the service visit and $188.00 to defrost the unit. The part was installed about a week later. While waiting for the part I went to their web site and found that 3 coupons were available but were not offered. We asked the technician why he didn’t offer the coupons to which he replied “that’s up to you”. I took a photo of the part number and found that the part was sold by FACTORY AUTHORIZED PARTS. I found the part on-line for $31.00 and that it was available from Amazon and could be delivered free the next day. The final cost was $490.00 for the installation of a $31.00 part. After questioning the cost, FENWICK offered to waive the $89.00 service fee and offered to honor the coupons we found on-line from their web site. Our final cost was $530.00 ($342.00 plus $188.00) for the service call. Caveat Emptor!

Dr. Zack Stalnaker

Aaron and Max did an excellent job! They were kind, timely, and very professional. I’m really glad to have added the HVAC service after the excellent plumbing job (water heater) performed by Michael Bowen. Fenwick really does offer the best services and technicians from AC to Plumbing! Highly recommend!

Michael Carter

During the coldest temps we've seen in years my HVAC Condenser froze and stopped working. I contacted Fenwick and they replaced the failed Condenser Coil Temp Sensor but there were additional problems keeping my unit from not heating. The Service Manager Jesse worked with the manufacturer to obtain a new Honeywell Truezone Zone Control Board under warranty and Adam worked diligently to install the new parts and troubleshoot a multitude of issues and even effected a workaround to get my Aux Heating to turn on when being called by the Thermostats. Fenwick made every effort to get my system repaired at a time when they were overloaded with heating service calls and I very much appreciate their efforts. I have worked with Jesse and Adam in the past and strongly recommend them to everyone as they also treat customers very fairly with labor costs.

North Florida Baseball Academy Jacksonville, FL

Wealth of information and experience. Laid out every choice. I had 3 choices. No hard sell. Knowledge is power and I felt that I decided on the best choice within my budget. Yes... I would definitely tell a family member or friend to give them a call. Btw, the company has an AC division and same company installed my new AC unit... 5 stars as well.

Allison Fahland

A name and company you can trust for plumbing, heating and air. Living in Orange Park Florida, you know Florida weather can be bipolar during the winter. One day you’re running heat and the next you’re running your AC. I kicked on my AC on Saturday only to discover it wasn’t blowing cold air. I immediately jumped online and scheduled for a technician to come out. Always available and not outrageous for a weekend service check. Ryan was my technician for a scheduled appointment Sunday to determine issue and showed up at schedule window. Knowing the unit is 24 years old much of the parts and items have become obsolete and you can’t bandaid things any longer. Now to have estimate for getting things back in running order without issues. I called upon them for replacing AC on my deceased sisters home where my nieces reside. I’ve had them replace my water heater when that went out. Now I trust in them for my own AC/heating needs.

Brett Liotta

Andrew was excellent. Thanks team Fenwick! updated 4/26/2024: Michael B from A/C was also very good. Friendly, courteous, and thorough with his inspection and explanations. updated 12/10/2024: Rafael S from plumbing did a great job replacing the Rinnai water heater. He was friendly, helpful, and easy to work with. Thanks Rafa!

Robert Brown

Christian was my technician and he did an outstanding job providing maintenance on my ac unit. He flushed the pipeline and cleaned the coils. He also installed the new air filter and condensate pan I purchase. He provided me with recommendations to preserving the unit.

Del Johnson

Fenwick installed my tankless water heater. I made an appointment for Fenwick Home Services to perform the annual service procedure - flushing the system. The technician (Justin) arrived promptly at 8:00a.m. The maintenance was completed quickly. Justin is very polite and competent.

J J

I just had someone come out to do a so called tune-up maintenance service on my system recently. I just took a look at my air filter and noticed how filthy it was. How is it that I just had a so called tune up service but my filter looks like it’s been ran thru the dirt. I purchased the buy one get one free but after noticing this you can keep that next inspection. I don’t want fenwick anywhere near my system ever again. You guys are officially FiRED forever! Sincerely, Disappointed Customer!!!

Carolyn Bell

Thank you to Crystal for ensuring that a technician was able to service my sister's A/C on late Friday afternoon on 10/4. Also, I would like to thank Dillon for his kindness, respect and taking the time to explain to me the issues with the A/C. I would also like to thank him for documenting not only the service he provided, but recommendations so that it could be relayed and available to my sister for future reference. I noticed on the service truck the company is BBB accredited, and I must say that I feel it is well deserved. I highly recommend this company. Many thanks!!!

Rob Jackson

Bill, the HVAC repairmen Fenwick sent out was very professional. He did an excellent job explaining my options for repairs or replacement. He even explained how having a plan with Fenwick would benefit my family. Great service all around.

Mommyo Pearl

The technician showed up on time. Bob was very personable and informative as to what we could do to help keep our AC handler up & running thru routine cleaning & self maintenance. He took his time to explain our issues and made sure it was up & running properly. Thank you very much & I will certainly spread my experience & will recommend Fenwick to all my friends & acquaintances. Sincerely, Ms. Pearl

Kenneth Boris

We called Fenwick for an AC service and were given a time slot in the afternoon. I was notified via text email and call that my tech would be arriving in 20 minutes Christian took his time to correctly troubleshoot the issue. He took the necessary actions to get the unit functioning properly and even took time to show me what the problem was. Top notch service and staff. I would highly recommend this company

Susan Fifield

Ryan arrived on time, was polite and courteous, and even tried to make friends with our “Cujo” of a puppy Maggie (she hates repairmen!). He got to work and found the issue right away and did his best to give us some cooler air tonight before the new system gurus step in tomorrow morning. He knew his stuff and did his best to help us out with a less than optimal system to get us through one more day. Thanks Fenwick! Very pleased with your team and service!

Gloria April

Cody went above and beyond to ensure the experience was great. The whole team worked to make sure the install was seamless and done correctly. They had a serious challenge as our attic space was not conducive to installing the pipes. This team was super and I cannot say enough about Cody. He was so kind and courteous, making sure I knew the system and how to control the thermostats. Cudos to Cody and his team. I highly recommend Fenwick. I have been using them for 3 years and they are fabulous at all the aspects, plumbing, Airconditioning.

CL Dobbins

The technician was great and explained a variety of things that may be causing the issue with my AC unit, but ultimately it’s two days later and my upstairs unit is still not cooling down the bedroom and loft. The thermostat showed 99 degrees when he first arrived and after paying more than $600 to correct the issue it’s still almost 80 degrees upstairs 2 days later. Not satisfied with the results so I’m hopeful they will correct the issue timely.

Lisa Maselli

Extremely satisfied. Out of 3 different companies quotes Fenwick heating and plumbing was the best price, came out on a Saturday, quickest to install, extremely friendly, salesperson Tony was top notch excellent, technicians were highly skilled and fast, unit Daikin Fit AC works quiet and cools house fast. Warranty excellent, 5 plus stars on the company and the manufacturer.

Pedro Claudio

Very high quality Cust service. During the new AC installation they keep the area very clean.

Kay Henry

Got AC service today from Michael who was fantastic! Great customer experience yet again!!!! Andrew was very courteous and respectful of our home. He was very clear and direct once the issue was diagnosed, and he offered alternatives to help us make an informed decision. Great customer experience!!!! I have follow up work and will definitely ask Fenwick to send Andrew back out to work on our home.

Angelia Smith

After weeks of searching for the right company let me just say I was totally satisfied with Fenwick. From my first conversation to my last conversation I was very satisfied with my experience with everyone I came in contact with.. I highly recommend Fenwick for AC services and/or new units. They offered the best warranty out of 10 companies I researched. 12 years on parts and labor unheard of even coming from their competitors. A special thanks to Holly who has the patience of Job she knows how to explain things in terms where you can keep up with her. She’s not a pushy salesperson. Lastly, to all The workers that came out every last one of them was very respectful, kind, and professional. They cleaned up after they done and explained how to work the system in its entirety. Great customer service Fenwick. I almost forgot to mention they had the best price out of my all my quotes. This is not a paid advertisement for sure.

Noelle F

We love Fenwick! Michael Bright serviced our A/C unit last fall; he was so fantastic to work with. We requested to have him do our spring service as well. He’s so knowledgeable and does such a great job. We are very happy with our service.

Lisa Anderson

Michael was excellent and thorough. He really deep cleaned my system and took the time to explain how to understand my thermostat and it's setting ings. He also explained the different maintenance plan and what it covers is cost effective. Thanks Michael for your time and patience with this lay person!

Kevin Owens

Technician, Christian, arrived on time and went right to work doing an inspection, testing, and cleaning of my AC system. He was very thorough, quick, and friendly. The special pricing advertised for this inspection was very good and there was no cutting corners. Very pleased with the service from Fenwick. Great communications as well. Highly recommend using Fenwick for installation (they installed my system 3 years ago at a very competitive price) and for servicing your existing system.

Cathleen V

I am so happy with my experience. Jesse was super helpful with any concerns I had. He was very attentive and demonstrated lots of honesty when it came to picking the best choice for me. I highly recommend this company! Update 02/15/2024 After installing two new AC units in 2021 it became necessary to have them cleaned, and one unit was experiencing a slight issue. When I reached out to Fenwick, their response was not only prompt and dependable, but also exceptionally accommodating with my busy schedule. Christian S was truly remarkable; he not only identified the issue with expertise but also conducted a comprehensive inspection to guarantee the optimal performance of my units. Beyond his technical skills, Christian's professionalism, attention to detail, ensuring my units were running perfectly was evident, making the entire service experience exceptional. I recommend their services, especially with technicians like Christian on their team!

Ace B. Petty

Joe B. Said I was going to be his guinea pig. 5 stars would be a guinea pig again. Excellent service. Great price. Had a whole house replumb and new hvac installed quickly.

Peggy Dougherty

All of the people that came to do work was Professional in a wonderful way. We are so pleased with the quality of work. From the sales person to the last person to leave the house. On time did not have to wait long before coming. Their quality of work looks outstanding. Very responsive to any questions that we had. When they left all you saw was the new air conditioner. We will and we have told people and friends and family the good quality of service we have gotten from all of Fenwick Home Services. Top of the line company,

Melissa Lewis

When your AC goes out you are looking for someone with the same level of urgency as you! Fenwick did just that! They booked me and then called me throughout the day to let me know a sooner time was available. The techs were patient and willing to explain immediate vs. short term needs. I did not feel pressure to make a choice either and the diagnosis costs was the most affordable in town. I appreciate the service and would recommend.

karen hunt

It was easy to make an appointment and the tech arrived on time. We had an a/c drain pipe break inside the wall. Our tech Ryan M was very professional and careful not to cause damage as he investigated the break. He did a great job fixing the break and the system was up and running quickly.

Christopher Foscardo

I had an excellent experience with Fenwick Plumbing. When my air conditioning suddenly malfunctioned early in the morning, the technician Ryan Mahan was dispatched that day. He arrived on the same day and efficiently repaired my air conditioner, all covered under warranty. I was highly impressed by his promptness and expertise. Fenwick Plumbing’s top-notch service and Ryan’s dedication have definitely won me over as a satisfied customer.

Raptor Rogue

I have nothing but positive feedback to give about Fenwick Home services. The experience from start to finish was excellent. I had a meeting with Holly W. first who was extremely professional and helpful. I am not a huge fan of sales meetings, but she was so personable and I could tell she truly wanted to help me find the best solution for my home. I was then able to get an appointment next day. The installers Dylan and Caleb exceeded my expectations. Dylan was so professional, courteous and knowledgeable. They both worked diligently to make sure my AC was installed properly and Dylan took the time to walk me through how to use and take care of the system. I am so happy with my experience and glad I chose Fenwick home services for my AC installation!

Chung Ada

The entire experience was great. The booking process was easy and user friendly. I was very happy to find Fenwick who had the available appointment on the forth of July weekend. My AC went out on Saturday afternoon and they were able to come and fixed my AC the very next day in the morning , which is a Sunday. Christian, the technician, was very professional, friendly and helpful. He was able to answer my questions and fixed my AC very quickly!