Fenwick Home Services

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Topic

Plumbing Repair & Installation

97.3% positive

Across 999 reviews of Fenwick Home Services in St. Augustine, FL, plumbing repair & installation appears in 261 reviews (97.3% positive), from 2016-12-27 through 2026-03-06.


Key findings

  • Plumbing Repair & Installation mentioned in 261 of 999 reviews (26.1%)

  • 97.3% of Plumbing Repair & Installation reviews are 4 or 5 stars

  • Average rating in Plumbing Repair & Installation reviews: 4.9★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    79%205 mentions
  • Technical Knowledge & Expertise

    77%202 mentions
  • Courtesy & Friendliness

    48%124 mentions
  • Problem Resolution & Effectiveness

    45%118 mentions
  • Communication & Updates

    41%108 mentions
  • Punctuality & On-Time Service

    33%87 mentions

Reviews mentioning plumbing repair & installation

March 4, 2026

Brittany Fudge

I’m very happy with the service I received from Fenwick today. We had a leaking spigot, and they had someone out within 24 hours to fix it. The technician arrived during the scheduled window, and I appreciated receiving a text beforehand with his name and photo so I knew who to expect. Brendan cleaned up the area well afterward and was very friendly throughout the process.

Response from owner

Thank you for your review, Brittany! We're happy Brendan provided excellent service and fixed your leaking spigot quickly.

March 5, 2026

March 3, 2026

Reba Tyrrell

Excellent service reasonable price Fenwick does all our ac, plumbing and now electrical service

Response from owner

We are honored to serve your AC, plumbing, and electrical needs. Your trust in our service means everything.

March 3, 2026

February 26, 2026

lisa gartman

We were very pleased with this company. Our Technician Cody was skilled and did a wonderful job. The timing of everything was wonderful. We have a special needs son and everything was installed in a timely manner. We highly recommend this company!!

Response from owner

We deeply cherish your feedback about Cody's skilled work and timely installation for your family's needs.

February 27, 2026

February 21, 2026

Kay Morrison

Repairman was courteous and did a good job. Worked late until repair completed.

Response from owner

Thank you for your wonderful feedback! We appreciate you recognizing our repairman's dedication to completing your repair.

February 23, 2026

February 21, 2026

Pamela Walker

Plumbing services, Andrew is professional and offered options for addressing our problem. He provided up front pricing transparency for each option. Work areas were left clean and tidy.

Response from owner

Thank you for your wonderful feedback, Pamela! We're pleased Andrew provided professional service with clear pricing transparency and left everything clean.

February 23, 2026

February 15, 2026

Jean Loudon

Excellent and timely repair service for garbage disposal but high priced to just break it free from accumulated rust.

Response from owner

We are honored to hear you found our garbage disposal repair service excellent and timely. We appreciate your feedback on pricing.

February 16, 2026

February 13, 2026

Valerie Cutlar

They came right out when I lost cold water and their technician Kodie was just fabulous!! Kodie is knowledgable and very nice and friendly. We felt properly taken care of charged fairly and will be using them with all our needs moving forward. We received estimates on more work and are planning upgrades now.

Response from owner

We are ecstatic to hear about your positive experience with Kodie! Thank you for trusting Fenwick Home Services with your plumbing needs.

February 16, 2026

February 11, 2026

John O'Neil

Nathan was great! My garbage disposal decided to self-destruct and was leaking under the cabinet. I set up an appointment on the website at 9:30pm. They had a plumber out by noon the following morning. I had already bought a new disposal "just in case". Hd inspected my old unit. A blade had chipped and grinded the gears. He removed the old unit & installed the new one in about an hour from start to finish. Great job!

Response from owner

We are grateful Nathan provided excellent service! Quick response time and professional installation made all the difference.

February 12, 2026

February 11, 2026

Phil Gatzke

Ben was professional, personable and communicative. Repairs were well and work better than before.

Response from owner

Your positive feedback about Ben's professional work means so much. We're thrilled repairs exceeded expectations!

February 11, 2026

February 5, 2026

Nancy Bowen

Justin did a great plumbing job and did it very quickly.

Response from owner

Thanks Nancy! We're thrilled Justin delivered excellent plumbing service quickly. Your feedback means everything to us.

February 6, 2026

February 4, 2026

Patricia Rodgers

Brendon Finch was extremely professional and went out of his way to help my Mom with multiple plumbing issues. We truly appreciate all he did for her. He’s a wonderful young man!!!

Response from owner

We are thrilled to hear Brendon provided professional service for your Mom's plumbing issues. Thank you for appreciating his dedication.

February 5, 2026

February 4, 2026

Daryl Drott

Prompt and efficient very satisfied with plumbing work will use next time we have a problem

Response from owner

We greatly appreciate your feedback! Happy our prompt, efficient plumbing work satisfied you. We look forward to helping again.

February 5, 2026

February 3, 2026

Lakysha Wiggs

My pipe burst, called the company and it was replaced the next day. Awesome service and I will be working with them for ALL my future plumbing needs oh! The price was hella reasonable!

Response from owner

We deeply cherish your trust in us for your burst pipe emergency. Thank you for choosing us for your future plumbing needs!

February 4, 2026

January 29, 2026

John Fechter

Dale was amazing…he fixed my mothers rusted out plumbing in her laundry room..quick and easy/) Made my 90 year young mother feel no stress:) Thank you Dale

Response from owner

We're delighted to hear that Dale was able to help your mother with the plumbing issue. Thank you for sharing your experience with us!

January 29, 2026

January 27, 2026

Barbara Cadmus

Zach, our technician, was phenomenal in our plumbing service. Very knowledgeable, promptly arrived and just a really nice guy. A definate asset to Fenwick!

Response from owner

Thank you for taking the time to share your experience with Zach. We're thrilled he provided knowledgeable, prompt plumbing service.

January 28, 2026

January 26, 2026

Bonnie Buckley

Always professional and does a great job with all our plumbing needs!

Response from owner

We deeply cherish your trust in our plumbing services. Your kind words about our professionalism mean everything to us.

January 27, 2026

January 22, 2026

Rick Maffei

My plumber Tim Allala did a wonderful job! He replaced the tub drain and overflow on two bathtubs within about an hour. Very knowledgeable with 30+ years experience. Great workmanship! Thank you Tim!

Response from owner

Thanks Rick! Tim's 30+ years experience and wonderful workmanship on your tub drains shows our commitment to quality service.

January 23, 2026

January 20, 2026

Patricia Dukes

Ronald was very knowledgeable and efficient. He took care of our plumbing problem. Good experience!

Response from owner

Thanks for sharing your positive experience! We're pleased Ronald's knowledgeable service resolved your plumbing problem efficiently.

January 21, 2026

January 18, 2026

Clark Meeks

On Thursday, January 15, 2025, I called Fenwick Home Services to have a water softener installed at our residence. I was scheduled in for the next morning and was impressed by the quickness of the appointment. The next morning and on time, Plumber Technician, Rafael Serrano, of Fenwick Home Services, came to our house and installed the Whirlpool water softener. He could not have been more competent, professional and polite. He stayed focused and got the job completed well. He answered all my questions and explained everything to me. Five stars and highly recommended!

Response from owner

We are delighted to hear about your positive experience with our technician, Rafael Serrano. Thank you for the recommendation!

January 19, 2026

January 14, 2026

Brian Boudrie

Steve Hancock at Fenwick plumbing did an excellent job at moving and reinstalling my tankless water heater!! I would highly recommend Fenwick and Steve to anyone needing any plumbing work done at there residence!

Response from owner

Thank you for your review, Brian! We're thrilled Steve did an excellent job with your tankless water heater installation.

January 15, 2026

January 13, 2026

Lisa Bratcher

Fadi was great. He handled a plumbing issue with ease. Knowledgeable, professional and friendly. And, he was able to give us a recommendation for another service that we needed.

Response from owner

Thank you for your wonderful feedback. Thrilled Fadi provided knowledgeable, professional service and helpful recommendations for your plumbing needs.

January 14, 2026

January 13, 2026

Willie Williams

The installation teams lead by Brian O'Neal and Joseph Longo was very Professional and provided great service!

Response from owner

We are absolutely thrilled to hear Brian O'Neal and Joseph Longo's professional installation team provided great service!

August 20, 2025

January 10, 2026

Chris Weller

Fenwick plumbing diagnosed my shower issue quickly and gave me estimates on options and fixed on the spot. No hard sell for more work than necessary. Guys were great! Highly recommend

Response from owner

We deeply respect your positive feedback and are glad we could help with your shower issue. Thank you for recommending Fenwick Home Services!

January 12, 2026

January 8, 2026

Alan Anderson

Michael U. performed an installation of a hot water recirculating pump. Great job.

Response from owner

We are pleased to hear Michael U. did a great job installing your hot water recirculating pump.

January 8, 2026

November 19, 2025

Lauren Bovard

Mr. Bowen was absolutely a treasure and made a very stressful situation smooth and easy. The explanation of water heaters was through and installation was fast and super clean. Thank you. Fadi who installed our new toilet was fantastic. Cannot recommend Fenwick enough.

Response from owner

Thanks for highlighting Mr. Bowen and Fadi's excellent work. We're grateful for your trust in our team.

October 28, 2024

November 4, 2025

Tiffany Hyland

Dan M did a great job! He is super thorough and knowledgeable! Will definitely use him again for all my plumbing needs!

Response from owner

Thank you Tiffany! We're thrilled Dan M's thorough and knowledgeable service impressed you. We appreciate your trust in us!

November 4, 2025

October 17, 2025

Sheena Heywood

Ron Ayers has been doing my plumbing jobs, for a few yrs now with Fenwick. He's reliable, on time and gets the job done correctly.

Response from owner

We are delighted to hear Ron Ayers consistently provides reliable, timely service. Your continued trust means everything to us.

October 17, 2025

October 13, 2025

Paul Tauro

Shout out to Justin, very knowledgeable plumber. Arrived quick and got me back in visit.

Response from owner

We are utterly delighted to hear Justin provided knowledgeable service and quick response. Thank you for recognizing our team's expertise.

October 14, 2025

October 10, 2025

robert razzi

Very professional. New water heater was delivered and installed with the utmost care. Highly recommend Fenwick plumbing.

Response from owner

Thank you for your review, Robert. We appreciate your trust in our professional water heater installation service.

October 13, 2025

October 10, 2025

David Gardner

Mr Tim Allala Were My Service Technician, Call Fenwick on Wednesday October 9th 2025 Due To The Toilet Near My Daughter Room Were Broken. A Technician Came out Thursday And Excess The Problem. The Toilet Was Old And Needed To Be Replaced. Mr. Allala Were Very Kind And Knowledgeable About His Job And Skill. Mr. Allala Quoted Me A Price To Get The Toilet Replaced. We Agreed On The Price . And Mr. Allala Replaced The Toilet And Clean Up After He was Done. Great Experience From Start To Finish. Mr. Allala Met More Than My Expectation. Job Well Done. Continue The Good Work Fenwick See Why Your Business Are A Five Star ⭐⭐⭐⭐⭐ Company . Thank You Once Again For A Pleasant Experience .

Response from owner

We are honored to hear about your great experience with Tim Allala. Thank you for recognizing our five-star service and professionalism.

October 10, 2025

October 10, 2025

Enrika B

Rodney was prompt, professional and knowledgeable regarding my HVAC checkup. Justin handled my plumbing issues and gave helpful information on how to prevent future unforseen issues. Overall, I had a great experience and would recommend Fenwick/Waychoffs.

Response from owner

Thank you for your wonderful feedback about Rodney and Justin. We appreciate you recommending Fenwick Home Services.

October 10, 2025

October 9, 2025

Tim Pompos

Wow! Outstanding work. Justin exceeded my expectations for plumbing work. Honest and professional along with reliable.

Response from owner

We are thrilled to hear Justin exceeded your expectations! Thank you for recognizing his honest, professional, and reliable work.

October 9, 2025

October 9, 2025

Nell DeCoursey

Had Fenwick associate Khan Carleton come out to install a new toilet. Khan was very thorough and knowledgable. Cleaned up workspace and took old commode with him. I will continue to use Fenwick Plumbing in the future for all my plumbing and HVAC needs.

Response from owner

Thank you for trusting Fenwick Home Services! Khan's thorough work and cleanup made your toilet installation smooth. We appreciate your future business!

October 9, 2025

October 8, 2025

Habeenah Andrus

Dan was very professional and gave me ease concerning my questions with a smile. What I like most of all was when he showed me the mess that came out of the tub drain. I will recommend you to my friends and I will call you again. I had plumbing work done

Response from owner

We are ecstatic to hear Dan provided professional service with a smile. Thank you for recommending us to friends!

October 9, 2025

October 8, 2025

Nicole Hale

Zachary Andrew’s was wonderful! Confident and did the job quickly. It was a pleasure dealing with him and speaking with him! I needed a new sink disposal and while he was here also got a new Faucet for the kitchen as well.

Response from owner

Thank you for your wonderful feedback about Zachary! We're thrilled he handled your sink disposal and faucet installation professionally.

October 9, 2025

October 7, 2025

Sara P

Michael was great! He let me ask as many questions as I wanted. He got us a great price and did a thorough job. I would definitely hire him again for future plumbing needs!

Response from owner

We are thrilled to hear Michael provided thorough service and answered all your questions! Thank you for trusting Fenwick Home Services.

October 7, 2025

October 7, 2025

LouAnn Svendsen

Disgusting abuse of elderly customers. My parents have used this company for years so they thought they could trust them for a simple faucet repair. Instead the technician told them they needed to replace their kitchen faucet at a cost of almost $1000. He showed a high end example of a faucet sold on the Home Depot site and said that that was the going rate now. Your company should be ashamed of treating customers like this. You can be assured that we will be passing this along to friends and neighbors so they don’t get ripped off or taken advantage of.

Response from owner

We apologize for any inconvenience. This pricing concern is serious and needs immediate attention. Please contact us at (904) 490-7003 to resolve this matter.

October 8, 2025

October 7, 2025

Pete Potter

Dylan with Fenwick did an outstanding job with our annual service. He was the first technician who showed before and after photos of the cleaning and work he performed. That type of service made me feel confident the work was completed correctly. With other companies I was never convinced the detailed cleaning was actually completed. I have used Fenwick for their plumbing services as well and feel the same way with that department as I do with the HVAC department. Top company that I would highly recommend.

Response from owner

Thank you for sharing your confidence in Dylan's work and our detailed service approach across both departments.

December 15, 2023

October 4, 2025

Jess Miller

Steven was very educated and kept trying until the leak in my sink finally stopped leaking. Thanks for not giving up I am so much more in piece of mind, thank you again Steve 🙂

Response from owner

We are excited to hear Steven's persistence fixed your sink leak. Thank you for recognizing his dedication and expertise.

October 6, 2025

October 2, 2025

Sharlene King

Excellent customer service, price and plumbing service!!! I'll definitely be keeping their number handy and refer them to my friends and family.

Response from owner

Thank you for taking the time to share your feedback about our excellent service and pricing. We appreciate your referrals!

October 3, 2025

September 29, 2025

Shannon Goossen

Fast service set up !!! Jessie went over and above to help me Same day Water heater installed and in between took care of minor but pesky plumbing issues

Response from owner

We are grateful for your feedback! Thrilled Jessie provided fast same day water heater installation and handled your plumbing issues.

September 30, 2025

September 28, 2025

Barbara Brichford

Avoid this company. They tried to charge me more than $800 plus the $89 fee just to replace a toilet handle and maybe a flapper. Anyone who knows basic plumbing knows that’s a $20–30 part and a quick, simple job. Their whole business seems built on showing up, pocketing the $89 “service fee,” and then quoting outrageous prices they know you’ll refuse. It’s a waste of time. Do yourself a favor: avoid this company.

Response from owner

We apologize for falling short of your expectations with our pricing. Please contact us at (904) 490-7003 to discuss this experience directly.

September 29, 2025

September 26, 2025

Judy

We had 2 toilets which had the flush and fill valves replaced with parts we had already purchased. The tech verified we purchased the correct parts but a minor adjustment was still required. The tech was here about an hour. The cost was outrageously high and after three full business days we have stubbornly received an itemized receipt as promised.

Response from owner

We are disappointed to hear about the high cost and missing receipt. Please contact us at (904) 490-7003 to resolve this immediately.

September 29, 2025

September 26, 2025

Nicholas Farber

Excellent service. Respectful, highly knowledgeable, extremely courteous. Khan Carleton was just awesome. I definitely have a permanent plumber.

Response from owner

We are absolutely thrilled to hear about your excellent experience with Khan Carleton. Thank you for choosing Fenwick Home Services.

September 29, 2025

September 25, 2025

Glenn Firth

Professional service with a smile 😃. Straight to the point, pipe blockage fixed promptly. Good follow up advice.

Response from owner

Thank you for taking the time to share your experience, Glenn. We appreciate your recognition of our professional service and prompt resolution.

September 25, 2025

September 22, 2025

Marcia Noon

Frank was great! Fixed our hot water heater quickly and price was very reasonable. While he was here he also fixed some additions plumbing issues that I had been putting off. Quick and efficient!

Response from owner

Your positive experience with Frank's service is greatly appreciated. Thank you for choosing Fenwick Home Services.

March 7, 2025

September 14, 2025

Ron Stanley

We have used Fenwick for many years and would not call any one else for our plumbing needs. They are outstanding, professional, reliable and competent. It is easy to rate them with 5 stars!!!!

Response from owner

We greatly appreciate your loyalty and kind words. Thank you for choosing Fenwick Home Services for your plumbing needs.

September 15, 2025

September 4, 2025

Sharon Smith Patterson

Prompt and efficient service from Ron Ayers! He installed two toilets with professionalism and care. He was very honest about needed repairs and gave me fair, reliable options.

Response from owner

We greatly appreciate your feedback! Ron's professionalism and honest approach make us proud. Thank you for trusting us with your project.

September 4, 2025

September 4, 2025

Shayla Goodstein

Had a great experience with Fenwick Plumbing today. Our technician Ron was very professional and super helpful. He explained everything as he was working, and shared some general maintenance tips that will help us prevent simple issues in the future.

Response from owner

Thank you for your review. We're delighted Ron provided professional service and helpful maintenance tips for your plumbing needs.

September 4, 2025

September 2, 2025

Gloria Jean

Zachary replaced our kitchen faucet. He was personable and efficient. We definitely recommend Fenwick and especially Zachary! We will be using Fenwick Home Services for any future projects.

Response from owner

We are delighted to hear Zachary provided personable and efficient service replacing your kitchen faucet. Thank you for recommending Fenwick!

September 3, 2025

September 2, 2025

Paka Smith

Michael Sr & Michael Jr are the best. Prompt, friendly, informative, exceptional knowledge & experience with plumbing issues and replacement products.

Response from owner

Thank you for sharing your positive experience with Michael Sr & Michael Jr. We appreciate your trust in our team.

September 3, 2025

September 2, 2025

steve goyer

Both technicians were wonderful, good, and professional in winning the battle against a very old and obstinate shower faucet. To replace it meant tearing out part of the shower. To repair it with new parts meant no damage at all. Repair g was a great outcome indeed.

Response from owner

We sincerely value your feedback. Our technicians worked hard to repair your obstinate shower faucet without damage. Great outcome indeed.

January 8, 2025

September 1, 2025

Sally McAtee

received coupon to waive dispatch fee. Rec'd estimate of $367 after arrival to replace shower cartridge (labor only). i had the part, rec'd from Moen. They lowered the price to $307. They completed the repair in one hour. the repair completed well, but rated '3,' as the cost of $300/hr was excessive.

Response from owner

Your feedback has been noted. We understand your concern about pricing. We appreciate you noting the quality repair work completed.

September 2, 2025

August 30, 2025

Fischer Long Family

August 2025: David Jordan was our Technician today and did a great job with our annual maintenance. June 2024: Bill S. Was wonderful today as he diagnosed and fixed an issue with our HVAC system. He was thorough, gracious, polite, perceptive, and a pleasure to have in our home. We highly recommend him and his quality, professional service. June 2021: This week, Dillon replaced our water softener, Jess did HVAC maintenance on our very old system, and Mahlon quoted and contracted with us for a new HVAC install. All three were courteous, professional, on time, respectful of our home, did quality work, and made us feel very happy to have them working with us. We highly recommend Fenwick for all your plumbing and HVAC needs - they go above and beyond and took the time to explain everything giving options that were mindful of our budget. It was like having friends and family over to help out. We really couldn’t be happier with their level of work and integrity.

Response from owner

Your positive experience with David, Bill, Dillon, Jess, and Mahlon means everything to us. We appreciate your continued trust.

June 13, 2024

August 30, 2025

Jim Menefee

Fadi was great! Knowledgeable & thorough, took his time and made sure everything was not just good but flawless. Explained all the possible work solutions so we could pick what fit us and was within Fenwick policy. I’d highly recommend for plumbing repairs. Excited to have our pool bath back!

Response from owner

We are thrilled to hear Fadi provided knowledgeable and thorough service! Enjoy your flawless pool bath!

September 2, 2025

August 28, 2025

Debra Hart

I have been a customer of Fenwicks for a few years, and I highly recommend them. The plumbers name is Andrew and he did a wonderful job on my plumbing issues. He is very knowledgeable, professional and friendly! I will definitely call on Andrew when I need help again.

Response from owner

We are absolutely thrilled to hear about your wonderful experience with Andrew! Thank you for recommending Fenwick Home Services.

August 29, 2025

August 28, 2025

Richard Sturgill

We had an issue with the pilot light going out on our hot water heater. Frank Lamia with Fenwick Home Services came to our rescue, was on time with the appointment, resolved the issue, asked if we had any other plumbing issues in our home that he could assist with and remained on site for a few minutes to ensure that the water heater was working properly. I would highly recommend Fenwick and would recommend Fenwick and Frank for any and all plumbing issues. Thank you Frank and Fenwick!

Response from owner

Thank you for sharing your experience with Frank and our team. We appreciate your trust in Fenwick Home Services.

August 29, 2025

August 27, 2025

David Cooper

Plumbing repair. Technician James Pike did a great and very professional job. Thanks to him and I would highly recommend him to anyone needing plumbing repair.👍😃

Response from owner

We are absolutely thrilled to hear James Pike provided great, professional plumbing repair service. Thank you for recommending him!

August 29, 2025

August 27, 2025

Deborah Beitrusten

Andrew did an awesome job. He explained everything he was doing thoroughly. The toilets are working great!

Response from owner

We are glad to hear Andrew explained everything thoroughly and got your toilets working great!

August 29, 2025

August 25, 2025

Dan Gray

Patrick did an outstanding job! A true professional. He arrived on time, completed the work and cleaned up the area. I highly recommend Fenwick for all gas line work and plumbing. Thanks.

Response from owner

We are pleased to hear Patrick provided outstanding professional service. We appreciate your recommendation for our gas line and plumbing work.

August 26, 2025

August 24, 2025

Evelyn

I had been waiting two weeks to get plumbing services from another service provider who was not able to fix the problem when they came out. Called Fenwick and they were able to provide me same day service and fix the problem. Nathan was courteous, identified the problem and replaced the faucet. He thoroughly explained and showed me the cause of my leak.

Response from owner

Thank you for sharing your experience! We're thrilled Nathan provided same day service and thoroughly explained the repair.

August 25, 2025

August 22, 2025

Robin Spital

Andrew Mitchell came today and did a magnificent job on 3 faucets, including several new valves. He was extremely nice and explained everything. I recommend him very highly.

Response from owner

Thank you for your wonderful feedback, Robin! We're thrilled Andrew provided excellent service on your faucets and valves. Your recommendation means everything to us.

July 15, 2025

August 20, 2025

Suzan Molans

Fenwick used to be the number one choice for my plumbing repairs, but they have become greedy like everyone else. Had a toilet issue and the repairman from Fenwick said that it would be 383.00 to pull up the toilet and repair the "O" ring. He didn't want to do the job and you could see it from his demeanor. He then stated if I have to pull up the toilet I will break the toilet. He then stated, "Thank you Ma'am, it will be 89.00 for the call." Do not ever use Fenwick. They are now heating and air too and had the same problem with their greed when I had them look at an air conditioner. Buy a new outrageous system was their advice and had another company come out and look at it and repaired it right away. Had a handyman look at my toilet and he fixed the problem for only 105.00. Do not use Fenwick. Greedy and a waste of time.

Response from owner

We’re very sorry to hear about your experience and appreciate you taking the time to share this feedback. We'd like to have a manager reach out to discuss your concerns further. Could you please provide the first and last name on the account or the invoice number so we can locate your information?

August 20, 2025

August 19, 2025

Andrew Yurkowski

Ronald Ayers was excellent. When presented with our issue, he knew right away what the problem was and was able to fix it. He also showed us where the shutoff valve for the water into the house. We thought we had to shut the water off at the street. Ron was professional and friendly. I highly recommend him.

Response from owner

We are delighted to hear Ronald provided excellent service and showed you the water shutoff valve. Thank you for recommending him.

August 20, 2025

August 19, 2025

Audrey Schlau

Had a blocked garbage disposal drain. I called for service @ 6p but still had half a sink I could use so immediate service wasnt needed. Got an appointment for first thing this morning. I received an email and text they were on the way and Nathan arrived 10 minutes later. He evaluated the situation, provided a thorough explanation of what needed to be done including the cost(which included a senior discount as well as 2 others) and length of time he needed. I authorized the work and he got to work. i was thrilled i didn't need a new machine! He explained everything he was doing along the way and cleared the blockage. He educated me on proper use of which I honestly wasn't aware of a few things and also taught me how to clean the disposal; who knew!!!! Wouldn't hesitate to reach out again if ever needed.

Response from owner

We are thrilled to hear Nathan provided thorough service and education! Thank you for trusting Fenwick Home Services, Audrey.

August 19, 2025

August 18, 2025

23csx

Service Technician James did a fantastic job repairing my homes water pipe. Definitely prompt and Professional. Fenwick came out the same day. Nice availability.

Response from owner

Thank you for recognizing James's excellent work on your water pipe repair. We're pleased our same-day service met your needs.

August 18, 2025

August 15, 2025

Scott Durland

Rafael Serrano trouble shooted my plumbing issue, which 3 or 4 other plumbers couldn’t resolve and provided practical solutions that actually worked to address my issue. Rafael was friendly, knowledgeable and practical in his approach. I am very pleased with the work done.

Response from owner

Thank you Scott! Rafael's expertise solved what others couldn't. We're pleased his practical approach and knowledge worked perfectly for you.

August 15, 2025

August 14, 2025

Dave Masiello

Tech Jessie came out and found out where the source of our leak was within minutes. His partner and him were very polite and patient. They fixed the issue and cleaned up. No complaints here. They did a good job. Thank you

Response from owner

We are honored to hear Tech Jessie quickly found your leak. Thank you for recognizing our team's professionalism and thoroughness.

August 14, 2025

August 12, 2025

Tracy Tackling

Phenomenal experience with Dayngel (the Fenwick technician dispatched to my house) for an immediate plumbing need. He was fast, professional, extremely courteous and had my issue fixed up in no time. Will definitely request him for any future plumbing needs. THANK YOU!!!

Response from owner

Thank you for your review! We're glad Dayngel provided phenomenal service and fixed your plumbing issue quickly and professionally.

August 12, 2025

August 10, 2025

Quinn Harrington

My garbage disposal pooped the bed. They came out the next morning, finished in time for breakfast. Reasonable price w/Comfort 360 membership and 15% off.

Response from owner

Thank you for your review, Quinn. We're glad we could help with your garbage disposal quickly and at a reasonable price.

August 11, 2025

August 9, 2025

A Hill

Frank was early, courteous, and very knowledgeable. He exceeded our expectations and repaired our plumbing issues quickly.

Response from owner

We are ecstatic to hear about your positive experience with Frank at Fenwick Home Services. Thank you for sharing your feedback!

August 11, 2025

August 7, 2025

Jennifer Bonello

Our technician was Andrew and he was very nice and professional while dealing with my mother. She is hard if hearing and can be a a handful but he was kind and professional through the whole process. He explained the issues and fixed them quickly. He also answered a few other questions she had about her plumbing, which put her mind and ease. It was very nice of him. We had a good experience overall.

Response from owner

We are excited to hear Andrew provided professional service to your mother. His kindness and thorough explanations made the difference.

August 8, 2025

August 7, 2025

John Peters

We had Fenwick Plumbing (Kahn Carleton) to our house to fix our disposal from backing up and a few outdoor faucets. He did a wonderful job, was very personable and highly recommend him.

Response from owner

Glad Kahn got everything flowing smoothly again! Thanks for the high recommendation! 🙌

August 8, 2025

August 7, 2025

Helen Williams

Matt , Paul and Tino successfully hooked our home to city sewer. It was a challenging job that required over 2 hundred feet of pipe and a sophisticated pump station. They were professional and hard working. I would recommend this team for any plumbing project big or small. Thank you guys! Great work!

Response from owner

Thank you immensely for your kind words, Helen! We are thrilled to hear that Matt, Paul, and Tino provided professional and hard-working service on your sewer project. We understand that connecting your home to the city sewer was a challenging task, especially with the need for over 200 feet of pipe and a sophisticated pump station. Our team takes pride in tackling complex projects like yours with expertise and dedication. We truly appreciate your recommendation for both big and small plumbing projects. It's feedback like yours that motivates us to continue delivering great work for all our customers. Thank you again for choosing our team for your sewer connection needs!

February 28, 2025

August 6, 2025

Caroline Sanchez-Bell

Tim was great! Very professional. He diagnosed our toilet issue immediately. He completed the work quickly and was very personable!!!

Response from owner

Thank you for your wonderful feedback! We're delighted Tim provided professional service and quickly resolved your toilet issue.

August 7, 2025

August 6, 2025

Natalie Mendez-Tuchardt

Frank came out for an estimate to replace a couple of shower tub combos. He was very polite and honest about what would need to happen for me to have these replaced. I felt very confident with the level of knowledge and decided I would certainly use them to perform installation once I got the parts.

Response from owner

We are glad to hear Frank provided honest, knowledgeable service for your shower tub estimate. We appreciate your confidence in us.

August 6, 2025

August 6, 2025

Jon Windness

The technician was very polite and helpful. He explained everything very well and did a good job on an in-house repair and the installation of a water softener. Well done.

Response from owner

We are thrilled to hear our technician was polite and helpful. Thank you for recognizing his excellent work on your repair and water softener installation.

August 6, 2025

August 4, 2025

Anthony Bonelli

Khan was the best. Took care of all of the issues that needed repair and explained everything. Fenwick always does a good job and has great communication.

Response from owner

We're elated to hear that Khan provided excellent service and explained everything thoroughly. Thank you for your feedback.

August 5, 2025

July 31, 2025

Joann Mason

Patrick was extremely professional and his customer service is outstanding. He is very responsive, polite and knowledgeable with plumbing repairs. Very attentive to the client’s requests and clarifications.

Response from owner

We're elated to hear about your positive experience with Patrick at Fenwick Home Services. Thank you for sharing your feedback!

July 31, 2025

July 30, 2025

Albert Roark

. I’ve always used Fenwick for my plumbing needs and though high priced they do quality work. This was no exception. The technician arrived on time, inspected the job and then gave me a quote. After I picked my jaw up off the floor and got my heart rate back down, l told him that price was way too high. I had to get the work done so he cut the price a bit. He went to work and a couple hours later the work was done. An excellent job by a professional. Thank you Fenwick.

Response from owner

Thank you for sharing your feedback, Albert. We appreciate your loyalty and are glad our technician delivered quality, professional work on time.

April 4, 2024

July 30, 2025

Bernie M

July 30, 2025 Patrick and Paul came out to help service pipes with our shower and they were very very helpful answer all of my questions showing me everything hands on. The were Awesome I definitely recommend Fenwick for any pumbling services. Perfect services! Again Patrick an

Response from owner

Your feedback is incredibly valuable. We're thrilled to hear about your positive experience with Patrick and Paul at Fenwick Home Services. Thank you for recommending us for plumbing services!

July 31, 2025

July 28, 2025

Anita S

Exceptionally pleased with the service we received from Danielle McM at Fenwick. We had a leak and he came out the next day and did an outstanding job. We were particularly pleased with Danielle's attention to detail. He was very respectful and knew what he was doing. As a side note, this is the second time we have used Fenwick in the last 7 months for plumbing needs and we couldn't be happier with both the quality of the people Fenwick employs as well as the quality of the work performed. Well done! Highly recommend Fenwick.

Response from owner

We are thrilled to hear about your outstanding experience with Danielle! Thank you for recommending Fenwick and trusting us twice.

July 29, 2025

July 28, 2025

Jackie King

Ben was great. Very respectful and knew what to do immediately. Unfortunately we had to have pipes moved but he made sure to clean up any debris from the install. I am thankful I now have a working garbage disposal and running water in my kitchen 😊.

Response from owner

We're overjoyed to hear about your positive experience with Ben. Thank you for your review!

July 28, 2025

July 24, 2025

Baird Fulghum

St Johns Fl-- Steve went above and beyond . Very professional also friendly. We had problem with mbr sink faucet being difficult to turn. Installed new Moen. Great work all around !

Response from owner

Thank you! Steve's professional work on your Moen faucet installation shows our commitment to going above and beyond.

July 25, 2025

July 23, 2025

John Faldetta

Tim installed a utility sink and soft water hose bib in garage and disposal and faucets in kitchen sink. Excellent work. Very happy with results.

Response from owner

Hi, John. We appreciate the kind words and are glad we could provide you with a positive experience!

July 23, 2025

July 15, 2025

Julie Warrenfeltz

We called yesterday to get a quote to remove a broken bidet toilet combo and wanted someone who was experienced in replacing it with a new one. Frank was very knowledgeable and experienced, so we agreed to have him do the job on the spot. The last plumbing company that came out said that they weren't able to put that same toilet in that Fenwick was able to do in just a few hours (that included going to go get the replacement). They did great work and we're very pleased with their professionalism and workmanship.

Response from owner

We are delighted to hear about your positive experience with Frank! Thank you for choosing Fenwick Home Services, if you need anything else please let us know!

July 16, 2025

July 9, 2025

Henry Rose

Professionally done job to replace connection at water meter. Steve did a great job and explained the issue. Recommend Fenwick.

Response from owner

We are delighted to hear Steve explained the issue clearly and completed the water meter connection professionally. Thank you for recommending Fenwick!

July 9, 2025

July 9, 2025

James Owens

Once again outstanding Service from true professionals! Mike Sr and Mike Jr identified the problem... fixed the issue under warranty hassle free! While here ... they also gave me a great deal on new faucet for kitchen. These guys are top notch we go nowhere else but Frenwick for our home needs.

Response from owner

We are delighted to hear about your outstanding experience with Mike Sr and Mike Jr! Thank you for trusting Fenwick Home Services.

July 9, 2025

July 7, 2025

Jackie Reeves

Steven Bush did a plumbing job for me today. We were very happy with his job. Very courteous and cleaned up after job.

Response from owner

We are delighted to hear Steven provided excellent service! Thank you for taking the time to provide feedback. If you need anything else don't hesitate to reach out!

July 8, 2025

July 7, 2025

Priscilla Howell

Fenwick plumbers, Michael Bowen Sr. and Jr., did an excellent job of installing our water heater and kitchen faucet. Would recommend them to anyone.

Response from owner

Thank you for your wonderful feedback! We appreciate your recommendation and are always here if you need anything else!

July 8, 2025

July 7, 2025

Todd Fischer

Fenwick has been my first call for plumbing issues for years. They’re always quick to respond, efficient in getting the job done, and reliable every time. Their consistent service has earned my trust, and supports my reflex to call them first without hesitation.

Response from owner

Thank you so much for your continued trust and loyalty! We’re honored to be your first call for plumbing needs and truly appreciate your kind words. Consistently providing reliable, efficient service is what we strive for, and it means a lot to know we’ve earned your confidence over the years. We're always here when you need us!

July 8, 2025

July 7, 2025

Colleen Stevens

Nathan with Fenwick was excellent! Courteous & professional & knowledgeable! Extremely pleased! Fixed commode in record time! Fenwick has great customer service and responded promptly to my need- within 4 hours of my call Nathan was here!

Response from owner

We are delighted to hear Nathan provided excellent, courteous, and professional service! Thank you for recognizing our prompt response and quality work.

July 7, 2025

July 5, 2025

Steven McMorrine

Fenwick Home Services, specifically Patrick and Josh, did such an amazing job! I knew I had to deal with a leak, 2 broken shower handles and an outdated water heater. I called Fenwick just to get a quote on the water heater but because of Patrick and Josh’s amazing customer service, I went ahead and had them take care of the remaining issues. Thank you Patrick and Josh!

Response from owner

We are delighted to hear about Patrick and Josh's amazing customer service! Thank you for trusting us with your plumbing needs.

July 3, 2025

July 4, 2025

Neal De

No problems, excellent work by, Dayngel Fernandez. Was on time, no muss, no fuss, went right to work, neat, clean, and efficient. If I ever need you're services again, please send Dayngel. I called today July 4, 2025. Problems with the kitchen sink. Fenwick's plumber Fadi Atlyari was here on time. He went right to work, no muss, no fuss. He was neat, clean, and efficient. Great work from Fenwick employees. Good experience with your representatives. Many thanks.

Response from owner

Thank you so much for your wonderful feedback! We’re delighted to hear that Dayngel and Fadi provided timely, efficient, and professional service with no fuss. It means a lot that you had a great experience with our team on July 4th. We’ll be sure to pass along your kind words to both technicians. If you ever need our services again, we’ll be happy to send Dayngel your way! Thanks again for choosing us!

October 21, 2024

July 1, 2025

Clarence Williams

Gentleman by the name of Frank, took the professional approach and explained several options and gave me the best price . Extremely professional!! Frank Lamia in particular was one the most pleasant and comfortable experience I have ever had. His team with thim that day was friendly and tidy to clean up after the installation. Thank you for a great job!!

Response from owner

We are delighted to hear about your positive experience with our professional approach and competitive pricing. Thank you for your feedback!

June 25, 2025

June 30, 2025

Pat Adams

They came on time. Had work done under bathroom sink. Left everything nice and clean. They were very pleasant and curtesy was great. Would definitely use them again.

Response from owner

We are delighted to hear about your positive experience with our timely, clean bathroom sink work and courteous service!

June 30, 2025

June 28, 2025

Breanne Abbott

The technician was great. He was able to fix the kitchen faucet in a timely manner. He was very nice and courteous. I was very happy the cost of service was lower than expected. I would definitely recommend the company.

Response from owner

Breanne, we are delighted to hear about your positive experience with our technician! Thank you for recommending Fenwick Home Services.

June 30, 2025

June 27, 2025

EC

Raphael of Fenwick Plumbing did a great job Installing new kitchen faucet ! I always use Fenwick and they never disappoint ! Thank you!

Response from owner

We genuinely admire your positive feedback! Thank you for taking the time to share your experience with Raphael from Fenwick Home Services.

June 27, 2025

June 26, 2025

Nunya Bizness

James Pike was awesome! He was personable, knowledgeable, quick, and very considerate! He installed a brand new toilet in no time!!! We are happy customers and we will definitely use this company in the future, for all of our plumbing needs!!

Response from owner

We are delighted to hear James Pike provided excellent service! Thank you for choosing Fenwick Home Services for your plumbing needs.

June 26, 2025

June 25, 2025

Robin Persaud

AMAZING SERVICE!!! They exceeded my expectation. I got my home water line replaced and Daniel McMillian, Kodie King, and John Attnip were amazing. They were very professional, kind and knowledgeable. If you need any plumbing done to your home definitely choose Fenwick and ask for these guys. They went above and beyond to make sure everything was to perfection.

Response from owner

We are delighted to hear Daniel McMillian, Kodie King, and John Attnip exceeded your expectations with amazing service, Robin!

June 26, 2025

June 23, 2025

hijinx

Highest appreciation for Fenwick and tech Adam G! Booking online was super easy and I was excited to see early next day availability. Adam arrived promptly and was courteous, respectful of our home, professional and in general, a very pleasant person. He was both efficient and thorough; we couldn’t be happier with our plumbing service. Thank you so much!!

Response from owner

Thank you for sharing your experience with Fenwick Home Services and Adam G! We're grateful for your kind words and are pleased to hear about the excellent service you received.

April 25, 2025

June 18, 2025

Ralph Lloyd

Brenden was very professional, took care of the matter with the most efficiency of not harming any of the other plumbing. He also was conscientious enough to take his shoes off as he came into the house and was always very polite with his answers.

Response from owner

We are delighted to hear about Brenden's professional service and efficiency. Thank you for recognizing his conscientious and polite approach.

June 18, 2025

June 16, 2025

Steven Morris

Patrick took care of installing everything professionally and timely. Appreciate his efforts helping out an old Sailor 🐙🇺🇸

Response from owner

We are delighted to hear Patrick provided professional and timely installation service. Thank you for your service, Steven!

June 16, 2025

June 13, 2025

Maria W

Great service!! I was impressed from the minute I called to schedule an estimate for installing a utility sink in our garage to the completion of the job. DJ in dispatch was very nice and informative on their process and was able to schedule me an appointment the same day. That's when we met Khan Carleton the plumber. He is super friendly, super knowledgeable, very patient and he sure does know his stuff. He answered all our questions in detail (and let me tell you my husband sure does have alot...lol) and that's when we decided he's a keeper. He kept us informed on everything he was doing from beginning to end. He's also very neat and tidy with his work and I have a feeling that this is him all day every day!! Pricing was great (we thought it was going to be way more than it was) and we also received a 10% discount so make sure you check out the coupons/discounts listed on their website. We're very happy with our new utility sink. We're glad that we chose Fenwick and blessed that Khan took the call and made it happen. You guys now have a customer for life and we sure will spread the word. Thank you so much!! P.S: I'm adding a pic of my new sink.

Response from owner

We are delighted to hear about your great experience with DJ and Khan! Thank you for choosing Fenwick and becoming a customer for life.

June 13, 2025

June 13, 2025

David Butler

In Callahan Florida, Youn Lopez completed my Daikin AC and HVAC's first annual maintenance checkup. Very professional service. Youn answered or explained all of my questions about the maintenance services being performed. I now know that Waychoff and Fenwick have merged, adding plumbing and electrical. I asked Yaun about their plumbing services's ability to install a flash water heater under my sink. He assured me that Fenwick could handle any plumbing and electrical work required. D. Butler

Response from owner

We are delighted to hear about Youn's professional service and thorough maintenance explanations. Thank you for choosing Fenwick Home Services!

June 13, 2025

June 13, 2025

Lynda Martin

I want to highly recommend Ron Ayers, Fenwick Service Plumbing Technician, for his excellent work in analyzing my plumbing problem and correcting it in a professional way, He pre-explained the cost of the repair and answered any questions. I rate him A+!

Response from owner

We are delighted to hear Ron provided excellent, professional service! Thank you for recommending our plumbing technician and rating him A+.

June 13, 2025

June 6, 2025

Allison Corbett

Jesse and his partner did great. They were efficient. The price was great and it was no nonsense. He listened to me. I got what I needed and he gave a very reasonable price. Work was done immediately with little interruption of life (ie water was turned off just for a little bit). Great job, guys!

Response from owner

We are delighted to hear about Jesse's efficient service and reasonable pricing. Thank you for highlighting our team's commitment to minimizing disruption during the repair work.

June 6, 2025

June 5, 2025

richard linville

Today Nathan Liska came to our home to repair a plumbing issue in our main bathroom. Not only was he knowledgeable but polite. He made the necessary repairs in a professional manner that earned my trust. He is always welcome in our home and I recommend you consider him for your needs accordingly

Response from owner

We are delighted to hear about Nathan Liska's excellent service. His professionalism, knowledge and politeness reflect our commitment to outstanding plumbing repairs.

June 5, 2024

June 5, 2025

sharon doughtery

We had to have a toilet replaced and another one was rebuilt. The technician Andrew was perfect for the job. He arrived on time and explained every detail of the work being performed. His professional manner was appreciated.

Response from owner

We are delighted to hear Andrew provided such excellent service. His punctuality, detailed explanations, and professional approach reflect our commitment to quality work.

December 9, 2024

May 31, 2025

George Chubeck

We called Fenwick on Saturday at 11:30am for our garbage disposal was leaking, by 2:00pm we had a new disposal installed. I woul highly recommend this company for your plumbing needs

Response from owner

We are delighted to hear about your excellent experience with our same-day garbage disposal installation. Thank you for recommending Fenwick Home Services.

June 2, 2025

May 30, 2025

Michael Truelove

Justin arrived ontime, evaluated the evident rust, proposed a solution and fixed the problem by replacing some pipe and adapters. He was able to prevent a disaster in the making.

Response from owner

We are delighted to hear Justin provided timely service and prevented a potential disaster. Thank you for trusting us with your plumbing needs.

May 30, 2025

May 27, 2025

Anastasia Knapp

Nathan was prompt and worked hard to find my shower’s part! He provided education on the product and was thorough. Appreciate his professionalism and courtesy!

Response from owner

We are delighted to hear about Nathan's outstanding service! Your appreciation for his promptness, thoroughness and professional product education means a lot to us.

May 28, 2025

May 24, 2025

Saphire Cotto

Daniel Macmillian was amazing! He knew what to do in a trick situation. We would recommend him to anyone with plumbing needs. Well be calling him back in the future

Response from owner

We are delighted to hear Daniel Macmillian provided amazing service! Thank you for recommending our plumbing expertise. We look forward to serving you again.

May 26, 2025

May 23, 2025

Diane Burton

Fenwick Plumbing provided great service. Scheduling was easy and offered multiple options for availability. Dayngel, the technician was terrific, thorough and went above and beyond. Very helpful and had good suggestions. I highly recommend and will use their services again.

Response from owner

We are delighted to hear about your excellent experience with Dayngel. Your feedback about the thorough service and helpful suggestions means a lot to us.

May 1, 2025

May 22, 2025

Jared Libman

I’ve been using them for over 10 years with no problems. Never felt ripped off. I had them come to replace a faulty cartridge in my sink faucet and they tried to charge me $900!!! They said because I have a “nice” faucet that it required a specialty cartridge. The manufacturer website specifically states it uses a standard cartridge that can be bought at Home Depot for $10. So after watching their 3 minute video on how to do it yourself and with a standard Home Depot cartridge. I fixed it myself for $10 and 5 minutes of my time. Now that they’re corporately owned they will astronomically rip you off when they get a chance.

Response from owner

We value our long-term customers and we want to thank you for bringing this to our attention. A manager will be reaching out to you to discuss the situation and see how we can make it right. Your feedback is important, and we want to ensure your concerns are addressed.

May 23, 2025

May 22, 2025

MrV Crayton

The plumbing professional was excellent. Mr Fadi, was his name and he was courteous, knowledgeable, honest and quick. My job was not large but he handled it with ease and respect for my home. I would definitely recommend Fenwick!

Response from owner

We are delighted to hear about your positive experience with Fadi! His professionalism, knowledge and respect for your home reflect our commitment to excellence.

May 22, 2025

May 22, 2025

Willie Span

Hi, I give the technician the highest rating possible. He was very professional, friendly and did a wonderful job. He explained what he would be doing before and after the work was done. Fenwick Plumbing has an excellent employee.

Response from owner

We are delighted to hear about our technician's professionalism and thorough service. Your praise for their friendly communication and excellent work means everything to us.

May 23, 2025

May 21, 2025

Sandy Lo

Fenwick was amazing! I was struggling to find a plumber that would replace an undermount sink and fix a leaky pipe. Fenwick was able to send someone same day! Justin and his partner were prompt, got down to business, and discovered we had a leak in the faucet as well. I highly recommend this company for your plumbing needs!

Response from owner

We are delighted to hear about Justin's exceptional service! Thank you for highlighting our quick response time and thorough plumbing solutions. Your recommendation means everything to us.

May 21, 2025

May 21, 2025

Susan Gilbert

Khan Carleson was our technician. Very professional. Diagnosed the problem and came back the next day and installed a new toilet. Polite and cleaned up area after. Looks great. This is the second time I've used fenwick plumbing this year. Always come out the same day. All technicians are polite and knowledgeable. I would recommend them to anyone having problems.

Response from owner

We are delighted to hear about your positive experience with Khan. Your feedback about our same-day service, professional technicians, and thorough cleanup means a lot. Thank you for choosing Fenwick Home Services again.

May 21, 2025

May 19, 2025

Art Natale

Just had the best experience with Fenwick Plumbing to fix a leaking toilet. Daniel did an awesome job. He was professional, on-time, and very communicative regarding the issue, estimate, and the fix. You can't go wrong with Fenwick - they're the leader.

Response from owner

We are delighted to hear about Daniel's outstanding service. Your feedback about his professionalism, punctuality and communication is greatly appreciated.

May 19, 2025

May 15, 2025

Courtney Stewart-White

Our technician Ron Ayers was absolutely fantastic!!!!! He was courteous, professional, knowledgeable, and compassionate!!! He explained to us exactly what was going on and how he was going to fix it. Ron was so thorough in his explanation and put us at ease!!! He was on-time, efficient, and moved rather fast BUT he paid attention to every detail to make sure the job was done right!!! Ron Ayers was so nice, genuine, and trustworthy while working in my home. Ron showed that he loves what he does and making his customers happy. Ron has great professional values and ethics. He should really be studied for how to provide customer service at the highest level!! I appreciate Ron Ayers for the work he had done in my home and would definitely recommend him to anyone that needs assistance with their plumbing. Fenwick should be proud that he is a great representation and ambassador for the company!!!!

Response from owner

We're thrilled to hear about your fantastic experience with our technician Ron Ayers! Thank you for sharing your feedback with us.

May 16, 2025

May 14, 2025

Elaine Braun

The entire Waychoff/Fenwick team did a great job on replacing our whole HVAC system. The job was done in one day including explaining how the new thermostats work and cleanup. All team members were courteous, knowledgeable and efficient.

Response from owner

We're absolutely thrilled to hear about your positive experience with our team at Fenwick Home Services. Thank you immensely for sharing your feedback.

May 14, 2025

May 8, 2025

Jacqueline Becks

I had a team of 4 on my project and expected to be done late afternoon. However, these gentlemen came in for to work and was done in 4 hours for a total system. Awesome job done and certainly will recommend them to others.

Response from owner

We are glad to hear that you had an awesome experience with our team. Thank you for your recommendation!

May 8, 2025

May 5, 2025

Matthew Breuer

Having needed Fenwick’s plumbing services many times over the past 15 years, we always have high expectations when we call Fenwick for plumbing service. Fenwick’s recent service at our house exceeded expectations. James Pike arrived on time, was extremely knowledgeable, and performed the services very efficiently. He kept us informed every step of the way and provided estimates with options to help us gauge the scope of the repairs needed, and the ultimate resolution of the issue. Once again, Fenwick has provided tremendous service through courteous and skilled plumbers.

Response from owner

Thank you for sharing your positive experience with Fenwick Home Services. Your review is appreciated.

May 5, 2025

May 2, 2025

Patti Wilson

Recently had a problem with water intrusion running into my owners bedroom and closet. The main drain in my owners bathroom had water backing up through the shower drain and the toilet was gurgling. Fenwick was able to schedule a technician to be here within a couple of hours. Technician was prompt and was able to quickly diagnose the problem and make recommendations on how to best handle the problem. Fenwick has a warehouse nearby and the parts were delivered in less than a hour which allowed the work to be completed the same day. The technician explained everything completely and did an excellent job of cleaning the entire work area. Everything was back in working order within six hours. Their price was exactly what I was quoted and very reasonable. This is not the first time I’ve called them and needed a quick response - they never disappoint and always make me confident that I can rely on them for future plumbing work! 05/02/25 The hose connections outside were corroded and couldn’t get the hose disconnected. Nathan arrived on time and explained what the problem was and gave me a quote for the service. He also offered me the military and senior discount which I usually forget to ask for. The service was completed promptly and at the price I was quoted. Nathan kept me informed of the service as he was working.

Response from owner

Thank you for your wonderful feedback. We are happy to hear that you were satisfied with our services.

March 18, 2024

May 2, 2025

Jennifer Canfield

Had my propane hot water heater replaced today by Rafael I was hesitant at first to go with Fenwick because of some of the reviews I read but when Rafael came out to give me a quote, he was very thorough and I could tell he knew what he was talking about. I chose to go with Fenwick primarily based on the experience when he gave the quote. During the installation today he again was very thorough and took his time to make sure everything was done just right. When he was finished, he showed me how my new tank works and gave me time to ask questions. Based on my experience with Rafael I would highly recommend Fenwick.

Response from owner

We are overjoyed to hear about your positive experience with Rafael and Fenwick Home Services. Thank you for your feedback!

May 2, 2025

May 1, 2025

Susan Angel

We called Fenwick to replace our gas water heater and couldn't be happier. The plumber that provided our service was Michael Bowen. He conducted a thorough evaluation and clearly explained our options. Everything was installed with extensive care and detail. I was pleased with our experience. Customer service was excellent.

Response from owner

We greatly appreciate your positive feedback on our service. Thank you for choosing Fenwick Home Services for your gas water heater replacement.

May 2, 2025

April 30, 2025

Paul Franks

I could not recommend Fenwick Plumbing more. They had two crews here today to do a re plumb but determined where we had a leak, fixed it and on the way saving us considerable money. The team was terrific to work with.

Response from owner

Thank you for sharing your positive experience with Fenwick Home Services. The team appreciates your feedback and is glad they could help you save money.

May 1, 2025

April 30, 2025

Sam Swantek

Patrick was absolutely incredible. Aside from doing a great job, he is a great person. I felt extremely safe and comfortable with him in my home. He was very careful and respectful and made sure he answered all of my questions and that I was comfortable and pleased with the service. I have never had a better experience with a plumber. Thank you Patrick!

Response from owner

Thanks for the great feedback, Sam! We're glad to hear about Patrick's excellent service.

May 1, 2025

April 30, 2025

Donna Gordon

We always have a positive experience with Fenwick Plumbing! Patrick was very professional and respectful of our home. The bars were installed and everything looks great!

Response from owner

Thank you for your review! We're glad to hear you had a positive experience with our services.

December 23, 2024

April 22, 2025

Nicole H.

Ron Ayer’s was fantastic. He was very prompt & knowledgeable about our issue. Highly recommend Ron for any plumbing needs.

Response from owner

We deeply respect your wonderful feedback. Ron Ayer's prompt and knowledgeable service is truly appreciated. Thank you for sharing your experience with us.

April 23, 2025

April 22, 2025

Matthew Fraher

Technician/plumber showed up on time. Neat, clean and very professional. Justin evaluated the areas I needed assistance/service for and treated it like it was his own home. Came up with the right solution at an affordable and reasonable price.

Response from owner

Thank you for your wonderful feedback, Matthew Fraher. We're thrilled to hear about your positive experience with our technician.

April 22, 2025

April 21, 2025

Roger Wright

Phenomenal Service from Fenwick Plumbing — Ask for Daniel and Tino! I had an amazing experience with Fenwick Plumbing today, and I have to give a huge shoutout to Daniel McMillan and Tino. Daniel was incredibly professional, knowledgeable, and patient — he took the time to explain the issue, the solution, and made sure I fully understood everything before starting the work. He went above and beyond to not just fix the problem, but to do it the right way. What really stood out was how much pride Daniel and Tino took in their work. They were efficient, respectful of my home, and brought such a positive energy that they literally turned a bad day into a great one. It’s rare to find people who care this much about the quality of their work and customer experience. I was so impressed, I’ve already told 11 people about the service I received today. If you need plumbing work done and want peace of mind, call Fenwick and ask for Daniel and Tino — you won’t regret it!

Response from owner

Thank you immensely for sharing your amazing experience with Daniel and Tino at Fenwick Plumbing. We are thrilled to hear about the phenomenal service you received.

April 22, 2025

April 21, 2025

William Trull

Ron Ayers from Fenwick Services provided excellent plumbing services today. Ron answered all questions, promptly provided an estimate for all repairs and completed services in a timely and professional manner. Thanks to Ron for the excellent service.

Response from owner

Thank you for the positive feedback, William. We're glad Ron provided excellent plumbing services for you.

April 21, 2025

April 20, 2025

Sal

Dayngle Fernandez did an excellent job at locating and repairing our water main leak on a holiday weekend, none the less. He was efficient, fast, and a pleasure to work with. Dayangel is a true asset for Fenwick and their Team of plumbers. Thank you so much for helping our family when we really needed you.

Response from owner

We deeply cherish your kind words and are thrilled to hear about Dayngle's exceptional service. Thank you for sharing your experience with Fenwick Home Services!

April 22, 2025

April 19, 2025

P. Carson Dean

Today, I give Fenwick Home Services a 5 star. Because from the first call speaking to a great representative explaining to him that I had a plumbing company out to put in my new hot water heater just this Mar. 25 and I felt that his work was not up to par my hot water heater had a slow leak around the screws by the expansion tank. So he sent out Steven Bush who was a licensed plumber and it really made the difference! I called on a Saturday and there was availability today and also I was given a discount for seniors. "Words Of Advice!" Please use Only Plumbers who are licensed and who are also listed as current and have a good credit rating with the Better Business Bureau in your city. This was my first mistake. Moving forward I will be using Bill Fenwick Home services to help me when I need them. Because we all need to have the confidence that There are still some good companies out here in Jax fl. Thanks Carson 🙏

Response from owner

Thank you for taking the time to provide feedback. We are glad to hear about your positive experience with our licensed plumber, Steven Bush. We appreciate your recommendation to use licensed professionals for plumbing services.

April 21, 2025

April 16, 2025

Lynette & Mark Weber

The technician, Dale Michael Willis, was very professional and personable, answering all of our questions and giving us detailed possibilities for fixing our water softener problems. We highly recommend him and Fenwick Plumbing for any plumbing problems.

Response from owner

Thank you for sharing your positive experience with Dale Michael Willis at Fenwick Home Services. We greatly appreciate your recommendation!

April 17, 2025

April 16, 2025

James Maddox

Michael Bowen Sr with FENWICK Replaced our Tankless Water Heater and several other Plumbing projects in our house and he did an exceptionally good job and I Highly Highly Recommend his work.

Response from owner

We're overjoyed to hear about your positive experience with Michael Bowen Sr at Fenwick Home Services! Thank you for sharing your feedback.

April 16, 2025

April 15, 2025

D&G FraserCompany

We use Fenwick on three properties for plumbing and HVAC. This visit was a little more challenging but they were up to the task. Fantastic service, installation, and customer service! Definitely will continue to be our go to for plumbing and HVAC services! Special note our plumber, Mr Bowen, had to be the best plumber we ever encountered! Knowledgeable, friendly, kept us informed as he worked through the complexity of our job and had great suggestions. Will ask for him by name !

Response from owner

We genuinely admire your kind words and are thrilled to hear about your positive experience with our plumbing and HVAC services. Thank you for choosing Fenwick Home Services!

September 13, 2023

April 15, 2025

Patrick DePirro

I had my water softener replaced, same day, today by Dale Willis with Fenwick, and the experience was nothing short of perfect! From start to finish, their team demonstrated professionalism, efficiency, and expertise. The technician arrived on time, was courteous, and walked me through the entire process. They ensured everything was installed seamlessly, tested the system thoroughly, and even took the time to answer all my questions. Not only is my new water softener working flawlessly, but Fenwick made the entire process stress-free and smooth. I truly appreciate their dedication to quality service and customer satisfaction. If you're looking for top-notch plumbing services, Fenwick is the way to go! Thank you, Fenwick, for your outstanding service!

Response from owner

Thank you immensely for your kind words, Patrick! We're thrilled to hear about your positive experience with Fenwick Home Services and our technician, Dale. It was a pleasure serving you.

April 15, 2025

April 12, 2025

Jon Kronz

Called at 8am. Phone service was great and the technician (Fadi) showed up at 10. He went over the problem with us and explained everything. He came with everything needed. In two hours he had replaced the disposal unit and cleaned out the pipes. Service was excellent. He cleaned up and it was like it never happened. Great service!

Response from owner

Thank you for your review! We are excited to hear that you had a great experience with our technician, Fadi. Your satisfaction is our priority.

April 14, 2025

April 10, 2025

Martha B

Fadi arrived on schedule, was very polite and professional and proceeded to assess the problem (a leaky toilet). He diligently worked to get everything done properly, checking all possible causes for the leak. He was very respectful of the fact that I have a 2-year old in my home and the need to keep the doors closed and the front door locked when he had to go out to the truck. I can only say good things about the service he provided. He is a stellar employee and a great representative of the Fenwick company.

Response from owner

Thank you for sharing your positive experience with Fadi at Fenwick Home Services. We genuinely admire the stellar service he provided.

April 10, 2025

April 10, 2025

AL Jax

Jesse Thigpen gave us sound, realistic, unpressured options when our hot water heater stopped working. His clear expertise, valid suggestions, and good pricing resulted in our replacing not only our gas hot water heater but also our very old water softener system. The equipment was swapped out and tested very efficiently, and we are very pleased with the work. We will ask for Jesse the next time we call Fenwick for help.

Response from owner

We are absolutely thrilled to hear about your positive experience with Jesse and the services provided by Fenwick Home Services. Thank you for sharing your feedback!

April 10, 2025

April 7, 2025

Meagan Johnson

I've used Fenwick multiple times for my AC they've always been reliable and fair today I had them come for plumbing for the first time, I had a clogged toilet. James Pike came in and fixed it in no time, very professional and polite he explained everything very clear every step of the way and made sure I understood and didn't have any questions I'm very pleased with My experiences with Fenwick

Response from owner

Thank you for your positive feedback! We are glad you had a great experience with Fenwick Home Services.

April 8, 2025

April 2, 2025

paul silva

Very professional and knowledgeable on the task at hand it was awesome workmanship and will definitely tell anyone in need of a plumber to give Fenwick a call and Rafael Serrano and Mike jr. where top notch will use them again for sure.

Response from owner

Thank you for sharing your positive experience with Fenwick Home Services. We genuinely admire your feedback on the workmanship and professionalism of Rafael Serrano and Mike Jr.

April 3, 2025

March 28, 2025

Kelli Fuller

My mother had a leaking bath faucet and needed new faucet handles as well. My son recommended Fenwick because they replumbed his house and did a great job. I called Fenwick and Fadi Atlyari was here within 30 minutes. Fadi was extremely polite and after we explained the issues with the old faucet handles (old and hard to use), he recommended a replacement to not only fix the leak but also make it much easier for my mother to use. Fadi explained everything he was going to do first, then worked very efficiently. I highly recommend Fenwick, and especially Fadi. Fadi did a great job, was super helpful, very experienced, and extremely pleasant. Thank you Fadi and Fenwick!!!

Response from owner

Thank you for your wonderful feedback, Kelli! We appreciate your kind words about Fadi and our services at Fenwick Home Services. Thank you for taking the time to share your experience.

March 28, 2025

March 26, 2025

Howard Goodman

I had Fenwick come to my residence to check on my HVAC system as well as a plumbing issue to address. The first tech to come was the plumber John Matthew. I discussed the issues I’ve been dealing with and he was very thorough with his explanation on how to fix the issue. Problem was solved quickly and efficiently. The next tech to show up was the HVAC, Dylan. He was there just to do routine maintenance. He showed such respect for my property conducting his business in a very clean manner. He explained everything he performed and gave me simple advice on how to keep my system running efficiently. I was so pleased with both Fenwick employees that showed up and did excellent service.

Response from owner

Thank you immensely for sharing your experience with us. We are thrilled to hear that our team provided excellent service for both your plumbing and HVAC needs.

November 12, 2024

March 24, 2025

Mary Intemann

Michael Bowen did an EXCELLENT job installing our new water heater and water softener system! He was friendly, efficient, thorough, informative, hard-working, enthusiastic, and spent over a full workday on our home! Highly recommend this awesome person and this company!!!!

Response from owner

Your feedback is incredibly valuable. Michael Bowen's excellent work on installing your new water heater and water softener system is greatly appreciated. Thank you for choosing Fenwick Home Services!

March 25, 2025

March 16, 2025

John Gambardella

On time, and got the job done. Shower cartridge broken, causing Water shut off to entire home. Technician, Steve, very pleasant and capable. Grateful to have this done on Sunday and be up and running again.

Response from owner

Thank you for your review, John! We are glad to hear that Steve was able to help you promptly with your shower cartridge issue.

March 17, 2025

March 14, 2025

Shurnita Jones

Khan was impressively awesome! He fixed multiple issues efficiently, gave us an outstanding deal, and even took the time to clean up after himself. Professional, thorough, and hassle-free service—highly recommend!

Response from owner

We appreciate your feedback and are delighted to hear about your positive experience with Khan at Fenwick Home Services.

March 14, 2025

March 12, 2025

Guy Beard

Fenwick Home Services did a complete and finished job again. Dale has taken care of our plumbing needs at our home and business. From taking care of clogs and leaks to installing new water access to equipment, Dale always works efficiently and with expertise, leaving the site looking good. Thank you, Dale and Fenwick

Response from owner

We are excited to hear that Dale provided excellent service for your plumbing needs. Thank you for choosing Fenwick Home Services!

March 13, 2025

March 12, 2025

Tanner Anjola

Scheduling was super easy and quick. Justin arrived promptly at the beginning of our 4hour block and did a phenomenal job with repairing damage to our toilet! The pricing was reasonable as well. 10/10 would recommend for your plumbing needs.

Response from owner

We greatly appreciate your positive feedback! Thank you for choosing Fenwick Home Services for your plumbing needs.

March 12, 2025

March 12, 2025

travis titchenell

technician was efficient and very straightforward. He explained everything he was doing and recommended further things we could do to help the longevity of our plumbing.

Response from owner

We deeply cherish your positive feedback on our technician's efficiency and recommendations. Thank you for choosing Fenwick Home Services.

March 12, 2025

March 12, 2025

Michael Crase

Justin was amazing. He came out and not only did the job he did it with care for personal property. He saved me a lot of time and hassle. Definitely would recommend Fenwick for any of your plumbing needs.

Response from owner

We're honored to have provided you with amazing service, Michael. Thank you for recommending Fenwick Home Services for your plumbing needs.

March 12, 2025

March 11, 2025

Michelle Moraski

We have just moved into our home in St. Augustine and needed some plumbing minor repairs. Khan came out today and was so polite and helpful in resolving our issue and providing additional tips regarding our homes plumbing. I highly recommend him and Fenwick Plumbing.

Response from owner

We greatly appreciate your positive feedback! Thank you for recommending Khan and Fenwick Home Services.

March 12, 2025

March 8, 2025

Liz Ross

Dale arrived promptly and provided us with multiple options for the installation of a water softener. He’s polite, professional and prompt. We will be happy to have perform our install!!

Response from owner

Thanks for your kind words, Liz! We are thrilled to hear about your positive experience with Dale.

March 10, 2025

March 8, 2025

Michael Roberts

Excellent service on today from Fenwick. Kitchen sink pipe came loose late last night. Schedule an appointment by app around 3:00 AM. Dale the technician show up on time 8:00 AM. Quickly diagnosed the plumbing issue and explained options to resolve the issue. Extended or adjusted the pipe length and fitting to resolve problem. Tested for leaks. Pointed out potential issues or leaks around hot and cold connections due to corrosion with pictures. Replaced the fits to avoid future leaks. Great job!👍

Response from owner

Your review is appreciated. We are glad to hear that you were satisfied with our service. Thank you for choosing Fenwick Home Services.

March 10, 2025

March 6, 2025

Mark Stitchalk

Your employee, Dylan Smith showed up timely. He introduced himself and asked if where he parked his vehicle was okay. Dylan showed excellent Character, was very personable and very knowledgeable. He completed his assignment within the timeframe he provided on arrival. He cleaned up and went over detail of his inspection. Dylan is an asset to your Organization. Dylan, thank you. It was a pleasure meeting you and speaking with you this afternoon. And remember, I'm requesting you to install my new system!!

Response from owner

Thank you for your review, Mark! We appreciate your kind words about Dylan's service. We look forward to assisting you with your new system installation.

March 6, 2025

March 4, 2025

Cheryl Vigh

My Fenwick plumbing experience was excellent. Technician - Dayngel Fernandez was knowledgeable, friendly and efficient. I will certainly recommend him specifically to family and friends for any future plumbing repairs needed. Cheryl V.

Response from owner

We are overjoyed to hear about your excellent Fenwick plumbing experience with Technician Dayngel Fernandez. Thank you for recommending us to your family and friends.

March 4, 2025

March 3, 2025

Mr G Tyree

Frankie has been my go-to plumber for all my properties, consistently delivering exceptional service. Professional, reliable, and highly skilled, he tackles every job with efficiency and expertise. Whether routine maintenance or urgent repairs, he gets it done right the first time. Highly recommend!

Response from owner

Thank you for sharing your positive experience with Frankie at Fenwick Home Services. We greatly appreciate your feedback.

March 3, 2025

March 3, 2025

Frank Patrick

Rafael was my plumber, he was very professional and knowledgeable. He replaced my hot water tank on a Sunday and made sure we were happy with the job. Glad that Fenwick has pros like Rafael.

Response from owner

Thank you for your wonderful feedback, Frank! We are glad to hear that Rafael provided professional and knowledgeable service. It's great to know that he was able to replace your hot water tank on a Sunday and ensured your satisfaction with the job. We appreciate you recognizing Rafael's expertise and are pleased that you had a positive experience with our team at Fenwick.

March 3, 2025

March 2, 2025

Beck

Dayngel was extremely helpful during my visit, even with the old pipes and hardware that was corroded. He got the job done in a timely manner and communicated throughout the whole process. Would recommend!

Response from owner

Thank you immensely for sharing your positive experience with Dayngel at Fenwick Home Services. We appreciate your recommendation!

March 3, 2025

March 2, 2025

Richard Carr

I had a plumbing problem and contacted Fenwick Home Services. They scheduled me for the next day. They verified the appointment via email. The next day, they sent me a text when their representative was on the way and his ETA. The representative arrived on time, identified himself, and wore shoe covers to protect our floors. He was very courteous and explained exactly what needed to be done. When complete, we paid him and almost immediately received an emailed receipt. I highly recommend Fenwick!

Response from owner

We are excited to hear about your positive experience with Fenwick Home Services! Thank you for taking the time to share your feedback. We're glad that our scheduling process, appointment verification, and timely arrival met your expectations. It's great to know that our representative was courteous, professional, and took care to protect your floors. We appreciate your recommendation and look forward to serving you again in the future.

March 3, 2025

February 27, 2025

Slick Bender

I needed several shower valves replaced. Michael Bowen did an excellent job showing me options, providing recommendations and pricing, answering my questions, and then completing the work for all three of them by the end of the day. He was extremely knowledgeable, organized and efficient, beyond courteous, a pleasure to talk to, and even took extra care when around my anxious pup. The result was three perfectly functioning and beautiful showers. Very happy, thank you!

Response from owner

We're privileged to have provided you with excellent service for your shower valve replacements. We're thrilled to hear that Michael was able to meet your needs so effectively, from showing options and providing recommendations to completing the work efficiently. It's wonderful to know that you found him knowledgeable, organized, and courteous. We're especially pleased that he took extra care around your anxious pup. Thank you for sharing your experience and for choosing our services!

February 28, 2025

February 25, 2025

Beth Pospyhalla

Dillon and Shawn did a great job! Super friendly, professional and efficient. Dillon had sone great tips for our new faucets/sink and gas cooktop. We are glad we chose Fenwick. He is a great asset to the Fenwick team!

Response from owner

Your positive experience with Dillon and Shawn is greatly appreciated! Thank you for choosing Fenwick Home Services.

February 26, 2025

February 22, 2025

Beth Miller

This is our second time using Fenwick, this time to replace bathroom faucets, shower heads, shut off valves, etc. All was completed perfectly. Craig and Tim were both professional, knowledgeable, listened to our concerns and answered all questions. We will definitely continue to call Fenwick for plumbing and will be adding AC service also. Highly recommend! We called for a review of our plumbing as well as water heater replacement. Tim was extremely professional and knowledgeable. Work was performed same day. He explained everything as he went, made suggestions and answered all questions. We will definitely call Fenwick for the remainder of our upgrades and request Tim. Very fair pricing. We highly recommend! Most recently we had our HVAC tune up completed. Build it a great job, was very informative, and very helpful with questions regarding our thermostat. As always, we are completely happy with the service provided.

Response from owner

Thank you for your kind words and for choosing Fenwick Home Services for your plumbing and HVAC needs. We're delighted to hear about your positive experiences with our team. If you have any further questions or need assistance, please don't hesitate to reach out.

February 24, 2025

February 21, 2025

Ralph Stockmayer

Steve Hancock and his assistant. Showed up on time and immediately got to work. They correctly identified the damaged 1/2" pvc pipe and the impacted 2x4 base frame. They proceeded to replace it. They waited for the glue/resin to dry and patched up the excavation with mastic. The water supply was turned back on and they checked for any leaks...there were none.They cleaned up the area and we had a final review before they left. Thank you

Response from owner

We're ecstatic to hear about your positive experience with Steve Hancock and his assistant at Fenwick Home Services. Thank you for sharing your feedback!

August 1, 2024

February 20, 2025

Donna Magel

This company is great! Excellent technicians and prompt service. This is the second time I've used them. This time was to replace my garbage disposal. Andrew went above and beyond making sure there were no leaks after completing the job and even registered my new disposal for me. I am so embarrassed I forgot to tip him. He definitely deserved one!

Response from owner

We're excited to hear about your positive experience with our technician, Andrew. Thank you for sharing your feedback, Donna!

January 6, 2025

February 17, 2025

Linda Ingram

Frank Lamia was our technician and was knowledgeable and friendly not to mention courteous as he kept his shoes off inside the condo. He also checked the faucet after turning the water back on to ensure the leak was fixed. Highly recommend.

Response from owner

We are honored to have provided you with excellent service. Thank you for your recommendation!

February 17, 2025

February 11, 2025

Jayne Daube

Patrick was so thorough in trying to figure out our issue. He took the time to explain everything he was doing as well as the reasons for the work. He was prompt and wonderful to work with! Highly recommend Fenwick Plumbing.

Response from owner

We're excited to hear about your positive experience with Patrick at Fenwick Plumbing. Thank you for sharing!

February 12, 2025

February 10, 2025

Robert Mercer

Ben arrived as scheduled and immediately completed the estimate. He began work promptly. The technician was friendly and answered all my questions. His work was excellent and he cleaned the area before leaving. I would recommend Fenwick Plumbing and this technician if you are looking for prompt service and quality workmanship.

Response from owner

Thank you immensely for your positive feedback, Robert! We're glad to hear that Ben provided excellent service and answered all your questions.

February 11, 2025

February 7, 2025

Chris Hurst

Great experience with clogged plumbing and HVAC annual tune up. Was able to come out same day for plumbing issue with reasonable rates and the associates that came was extremely friendly and competent. Would highly recommend.

Response from owner

Thank you for your wonderful feedback, Chris! We are glad to hear about your great experience with our plumbing and HVAC services.

February 7, 2025

February 7, 2025

David B

Daniel was perfect. Very professional and personable.Did a jam up job of replacing my toilet and additional work. Cleaned up like he was never here. One of the best experiences I’ve had with a service company….Would highly recommend. Thank you Fenwick…

Response from owner

We are elated to hear about your positive experience with Daniel at Fenwick Home Services. Thank you for recommending us!

February 7, 2025

February 3, 2025

Harry Smith

I had a problem caused by ineptitude in trying to do my own plumbing. I called Fenwick on Sunday late afternoon and asked for help. They sent Raphael out that evening to rescue me. He solved my problem very quickly and helped me understand better how my system worked. While he was here he also installed a kitchen faucet for us. He installed it in one tenth of the time it would have taken me to do so. He was terrific-if we have any other plumbing problems I will call Fenwick and ask for Raphael.

Response from owner

We're overjoyed to hear about your positive experience with Raphael from Fenwick Home Services. Thank you for sharing your feedback!

February 3, 2025

February 1, 2025

Cathy B

Christopher did a great job! He was on time and very professional. Was able to fix our plumbing issue properly and quickly.

Response from owner

Your feedback is incredibly valuable. Christopher did a great job fixing your plumbing issue. Thank you for sharing your experience with us.

February 3, 2025

January 31, 2025

Cindy Cahoon

Love Fenwick! Christopher Anderson was prompt, polite and respectful of us and our property. He listened carefully to our problem and quickly went to work. He was very professional and knowledgeable. He explained what he was doing and showed us pictures of what he found.He fixed our plumbing problem in a matter of minutes. I highly recommend Christopher and will request him the next time we have a plumbing problem!

Response from owner

Thank you for your positive feedback, Cindy! We're glad Christopher was able to assist you promptly and professionally.

February 3, 2025

January 30, 2025

Dr. Zack Stalnaker

Aaron and Max did an excellent job! They were kind, timely, and very professional. I’m really glad to have added the HVAC service after the excellent plumbing job (water heater) performed by Michael Bowen. Fenwick really does offer the best services and technicians from AC to Plumbing! Highly recommend!

Response from owner

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our team at Fenwick Home Services.

January 31, 2025

January 29, 2025

James Aymil

Ron came to my house. He changed out shower heads for me. He worked quickly and listened to my concerns. Very fairly priced. No complaints. Highly recommend Fenwick.

Response from owner

Thank you for your kind feedback, James Aymil. We are glad to hear that Ron provided excellent service changing out your shower heads. Your recommendation means a lot to us.

January 30, 2025

January 27, 2025

Proud American

I could not wait until I was sent this review. Justin who came out to my house is without a shadow of doubt #1!!! Hands down, no argument. The best customer service, professional and reliable. He explained everything that was going on, showed me what went wrong and how to keep the water heater going for the next 15 years. Only down side and it had nothing to do with him was the price. You get what you paid for. Phenomenal experience, HIGHLY recommend this company to anyone who needs plumbing work. Very pleased with the outcome just basking in tears at the price.

Response from owner

We're absolutely thrilled to hear about your phenomenal experience with Justin at Fenwick Home Services. Thank you for recommending us!

January 28, 2025

January 23, 2025

Barry Bort

Matt and Paul are very professional. Stuck to problem until resolved. Took off their footwear prior to entering the house on multiple occasions. Were insistent on cleaning up all areas inside and out. Did not waste time in any point in a 3 hour process. I will only use Fenwick from now on for plumbing issues. Saved me at least $3,000 based on an alternate assessment of the problem.

Response from owner

We are glad to hear that Matt and Paul provided professional service and resolved the issue efficiently. Your review is appreciated.

January 24, 2025

January 23, 2025

D. W. D

I had a shower valve failure, needed the valve rough in and piping replaced. Scheduling an appointment through the website was easy and quick, My technician James showed up bright and early the next morning Professional work , Quality work ... Couldn't ask for anything more will definitely be calling James with Fenwick plumbing to replace a water heater in the upcoming weeks. Thanks guys!!!

Response from owner

Thanks for sharing your experience with us! We are glad to hear that James provided professional and quality work. Looking forward to assisting you with your water heater replacement soon.

January 24, 2025

January 21, 2025

LAD Dixon

I have used Fenwick Plumbing on more than one occasion. I am always impressed with the courteous and professional approach each service technician demonstrates when delivering service. I have always felt the price point based on the work prescribed is reasonable, as well.

Response from owner

We are thrilled to hear about your positive experiences with Fenwick Home Services. Thank you for sharing your feedback with us!

January 21, 2025

January 20, 2025

Addie Chisholm

Khan was very courteous , respectful and efficient .He explained step by step what was needed. I needed him to replace my garage disposal and fix leaks into two bathrooms. If I have any issues in the future , I will ask for Khan.

Response from owner

Your feedback is incredibly valuable. We are thrilled to hear about your positive experience with Khan. Thank you for sharing!

January 21, 2025

January 14, 2025

Weps

Outstanding service!!! and thank you for fitting us in as a late repair on short notice! Jennifer in scheduling was outstanding, and the technician Ronald was 10/10 in customer service and repair. Very transparent with cost and what the repair would entail. Will recommend to any and all anytime they need plumbing repairs.

Response from owner

We sincerely value your outstanding feedback! Thank you for choosing Fenwick Home Services for your plumbing repair needs.

January 14, 2025

January 9, 2025

Tom Jo

We had 2 plumbing issues - a leaking garbage disposal and a leaking faucet on a bathtub. I called Fenwick and they had Plumber out the same day. Tim was courteous and polite in addition to knowing the plumbing business. He replaced the faucet and the leaking garbage disposal and was finished by late afternoon. We’re happy with the repairs and the job done. Will use Fenwick again?

Response from owner

We really appreciate you taking the time!

June 19, 2024

December 30, 2024

Holly Wiegmann

We called Fenwick to remove an existing vanity and faucet and install a new set. Frank Lamia arrived on time and was a pleasure to work with! He was friendly, courteous, and respectful. He did a great job. I definitely recommend Frank and Fenwick for all plumbing needs!

Response from owner

We're absolutely thrilled to hear about your positive experience with Frank and Fenwick Home Services! Thank you for sharing your feedback.

October 21, 2024

December 27, 2024

Jen Stocks

Our kitchen sink was leaking and flooded our cabinet of course a couple days before Christmas. I called Fenwick and they sent a plumber named Alan out that night. He was nice, fixed our problem and also our faucet so our water pressure is a lot better now.

Response from owner

Thank you for taking the time to share your positive experience with Fenwick Home Services. We are glad we could help fix your kitchen sink and improve your water pressure.

December 27, 2024

December 14, 2024

Chuck Olessker

Our service tech, Patrick is the best!!! Courteous, prompt, knowledgeable, accommodating, professional, informative. What more can a customer ask for? The staff at Fenwick kept me updated with texts, emails and phone calls ... the contacts were not overbearing. It is quite apparent Fenwick is customer service focused. Fenwick is my only call for plumbing services. Thank you.

Response from owner

We are thrilled to hear about your positive experience with our service tech, Patrick! Thank you for choosing Fenwick Home Services.

December 16, 2024

December 14, 2024

Chris M

New fridge delivered and the faucet behind it was leaking when we hooked up the water line. Called Fenwick at 11:30 on a Saturday and they said they'd have someone out between 12 and 4. Dayngel showed up at 2, had the issue diagnosed and quoted in less than 10 minutes. Less than an hour later the job was done and our new Fridge is in full working order. Dayngel was knowledgeable, friendly and performed a very clean and tidy repair. Dayngel is the man!!!

Response from owner

Thank you for your wonderful feedback! We are thrilled to hear about your positive experience with Dayngel.

December 16, 2024

December 14, 2024

Dana Stephens

I called Fenwick’s Plumbing on a Saturday morning to unclog my kitchen sink. The office team was professional and kept open lines of communication so I knew what to expect and when they would arrive. Fadi arrived within 30 minutes of my call and brought his A game. He was kind, skilled,, efficient, and confident. His confidence made me confident in his abilities. The entire experience exceeded my expectations because of the awesome team at fensick’s.

Response from owner

We're thrilled to hear about your positive experience with Fenwick Home Services! Thank you for taking the time to share your feedback.

December 16, 2024

December 6, 2024

Sherard Saladeen

Called Fenwick with for an estimate for a repipe on my parents house. Darryl came out gave me a fair quote and I decided to go with them and I’m extremely grateful that I did. Matt Atnipp the repipe specialist and his partner Gage they were excellent at their job. Friendly and explained everything what was going on. They are very knowledgeable and experienced.I would highly recommend them for repiping and any plumbing issues. If I need anything else I will be calling Fenwick and asking for Matt. I’m truly grateful and happy for job that they did and being able to help me and my family.

Response from owner

Thanks for sharing your positive feedback! We're glad to hear that Matt and Gage provided excellent service during the repipe at your parents' house. If you ever need assistance in the future, feel free to reach out to us.

December 9, 2024

December 6, 2024

Joseph Strain

Technician took the entire day to complete the job because he was along. he had to put together two new toilets plus switch an old one from one bath room to another and disposed one. The home had just placed the entire first floor with engineered laminate floors. Of course he placed floor mats to protect the new floors. He left the house a spotless as he found it, we had a cleaning service just before he arrived. Of course he made sure all toilets were working the way they should. Excellent job.!!!

Response from owner

Joseph, thank you for choosing Fenwick Home Services for your air conditioning, heating, plumbing, and electrical needs. We appreciate your feedback and are thrilled to hear that you had a positive experience with our services. Your generous rating of 5 stars means a lot to us.

December 6, 2024

November 29, 2024

Bella Donna

Dayngel Fernández was the technician sent to do our assessment and repair. He was patient and explained everything to our understanding. He took care and repaired our plumbing issue then cleaned up after checking that everything was in proper working order. There were a few unexpected issues during his repair job but he handled them professionally and calmly. I appreciated greatly that he did his work carefully and to ensure that it would be properly completed. Because of this experience with Mr. Fernandez, I would recommend him and Fenwick Services for any plumbing job.

Response from owner

Thanks for sharing your positive experience with Dayngel Fernández from Fenwick Home Services. We appreciate your feedback and recommendation.

November 29, 2024

November 26, 2024

james berry

Had a great experience with your employee brenden. Very professional and did not mind questions about different things and opinions on what we can do in the future if I wanted to change my sink. He left the area clean and looked like no one had been there doing repairs! He reset an undermounted sink and put in a new faucet, did a better job than the people who built the house. Thank you for the great service

Response from owner

Your positive feedback is greatly appreciated. We're privileged to have provided you with great service. Thank you for choosing Fenwick Home Services.

November 27, 2024

November 22, 2024

Prudence Baldwin

Fadi, our plumbing service technician, as polite, efficient, and professional. He answered all of our questions and offered advice but did not pressure us to buy a brand-new toilet. We highly recommend Fenwick.

Response from owner

We are overjoyed to hear about your positive experience with Fadi at Fenwick Home Services. Thank you for taking the time to recommend us.

November 22, 2024

November 18, 2024

Laura Wilson

First time having Fenwick out for plumbing needs. Super easy to request appointment online! Technician (Ronald) was very friendly and knowledgeable. Fixed us up with a new garbage disposal very quickly! Left our under sink area cleaner than when he arrived, too!

Response from owner

We are excited to hear about your positive experience with Fenwick Home Services! Thank you for sharing your feedback.

November 19, 2024

November 15, 2024

Penny Sneider

Jesse, My technician was fabulous! He was polite, knowledgeable and extremely helpful! I would recommend Fenwick, plumbing highly!!! Don’t forget to ask for Jesse and Sean to do your work.

Response from owner

Your feedback is incredibly valuable. We are thrilled to hear about your positive experience with Jesse at Fenwick Home Services. Thank you for sharing!

November 18, 2024

November 15, 2024

Vickie Miller

Big shout out to Michael and his son who fixed my toilet leak. Michael explained the work he was going to do, completed all very professionally and provided details on the issue. He treated me with respect and patience. I would recommend Michael and Fenwick and will use them in the future. (Deb)

Response from owner

We're absolutely thrilled to hear about your positive experience with Michael and Fenwick Home Services. Thank you for sharing your feedback!

November 15, 2024

November 12, 2024

Zachary Stalnaker

Michael Bowen did an amazing job! Super quick response, high quality professional pluming, and efficient! Also knowledgeable and made recommendations for their AC and electrical services (which I also need)! Overall 10/10👏🏽👏🏽👏🏽

Response from owner

Thanks for the positive feedback, Zachary! We're glad to hear Michael provided excellent service. Feel free to reach out for any AC or electrical needs in the future.

November 12, 2024

November 12, 2024

Tony Kurtis

FENWICK DOES IT AGAIN! We got a note from the water company that we were losing 50 gallons an hour from somewhere. I called Fenwick, like I did last year from a leak in my master bath. Angel, the technician came out immediately. Super personable and professional guy. He found the problem very quickly with equipment that he was happy to share with us. He then explained in detail how he will fix it and what materials he will be using. Does it get any better than that? He was done from arrival to completion in about 2 hours and charged us a very good price. We are Fenwick customers for life!!! Thank you Angel!

Response from owner

We are privileged to have been able to assist you, Tony. Thank you for choosing Fenwick Home Services. We're delighted to hear that Angel provided such prompt and professional service, and that he was able to quickly identify and resolve the issue with your water leak. It's wonderful to know that you found the pricing fair and the overall experience positive. We truly appreciate your loyalty and look forward to serving you again in the future.

September 13, 2023

November 11, 2024

Rhonda Price

Michael Bowen and Sean Reade did a great job! They listened to my concerns, diagnosed the issue, and answered all my questions. I appreciate the timeliness of resolving the issue and the helpful tips along the way. We have been looking for a plumbing company for years! Thanks so much for your help! 💫

Response from owner

We're elated to hear about your positive experience with Michael and Sean! Thank you for your feedback.

November 11, 2024

November 9, 2024

Stephen Cacace

Just replaced our hot water heater. Rafael, the Fenwick company plumber, was efficient and knowledgable. Answered every question I had and left the job spotless when he finished. We are very satisfied.

Response from owner

We are ecstatic to hear about your positive experience with Rafael at Fenwick Home Services. Thank you immensely for sharing your feedback.

November 11, 2024

November 9, 2024

Bar Wiegman

We had a new hot water heater and also added new lines and drain so our condo unit could have a washer and dryer. They worked through the different challenges working with the limited spaces for both projects. Foremost, the plumbers were very professional and courteous and kept us up to speed on progress, and whenever a decision was needed they gave us the different options to solve it. Will keep them in my contacts for future needs and to refer to others who need a plumber.

Response from owner

Your positive experience with our services is appreciated. Thank you for sharing your feedback!

November 11, 2024

October 30, 2024

Sharon Stuehringer

Cody did an excellent job! He showed me all that he was doing and he was very neat and cleaned up his work area. He also hauled off the old water softener. I appreciate everything he did and he certainly deserves 5 stars! If not more!

Response from owner

We greatly appreciate your positive feedback, Sharon! Cody's excellent work and attention to detail are truly commendable. Thank you for sharing your experience with us.

October 31, 2024

October 23, 2024

Kyle Hulcher

We were having toilet issues, so we reached out to a plumber service. That plumber service felt like it was overpricing us. We decided then to reach out to Fenwick Home Services. When John Matthew Atnip showed up to our door, there was an immediate difference. Matthew was both charismatic and professional. He immediately ascertained the issue with our toilet and proceeded to thoroughly check the rest of our house’s plumbing. The pricing was fair and based on Matthew’s professionalism, we knew we were receiving excellent service. Next time we have a plumbing issue, we will not hesitate to reach out to Fenwick Home Services first.

Response from owner

We are ecstatic to hear about your positive experience with Fenwick Home Services. Thank you for choosing us for your plumbing needs.

October 24, 2024

October 21, 2024

Sissy Signorile

We had a clogged kitchen drain. Called Fenwich and made an appointment. We were already considering replacing our disposal so this seemed like a good time to discuss the possibility. James was our Technician and arrived a just slightly over 2 hours later. (Which was in the early part of the 2 hour window they promised.) They also sent a text with his name and picture before he arrived. James came in, asked a few questions, assessed the clogged issue and we decided to go ahead with a new disposal. He immediately got to work and was finished in less than an hour. We couldn't be more happy with our experience and would highly recommend Fenwick and James for any plumbing needs. It couldn't have been a better experience.

Response from owner

We're thrilled to hear about your positive experience with James and Fenwick Home Services. Thank you for sharing your feedback!

October 22, 2024

October 15, 2024

Jerry Overton

Technician was on time and completed work as soon as he could locate plumbing parts to do the job. We reviewed the needed parts to fix the toilet flush and fill systems. Based on our discussion, he quoted an estimate of approximately $300 to do the job and I approve to go ahead. After he finished the job, I was presented with a bill for $544 less credits for Sr and repair special. Net amount due was $430 which is over 40% more than his quote. I wouldn’t use this company again based on my experience.

Response from owner

Thank you for your feedback. I’m sorry to hear about the unexpected increase in your bill after the work was completed. This is certainly not the experience we aim to provide. I’ve escalated this to management, and someone will reach out to discuss the matter further.

October 9, 2024

October 2, 2024

Patricia Falaney

Patrick is awesome! Worked on 4 small plumbing needs for us yesterday. I want him every time I call Fenwick!!! Look at the new faucet:)

Response from owner

Greetings Patricia! Thank you so much for taking the time to share your positive experience. We are thrilled to hear that Patrick provided excellent service for your plumbing needs. We sincerely appreciate your kind words and your loyalty to our company. If you ever need any assistance in the future, don't hesitate to give us. Thank you once again for your review and for choosing Fenwick!

July 19, 2023

October 2, 2024

Brian Smith

Cannot thank Rafael enough for all the time and effort he put into ensuring that the system was installed properly and tested. He went above and beyond!

Response from owner

Hi, Brian. We must have done something right to get such a good rating from you. We really appreciate you taking the time!

September 28, 2024

September 29, 2024

Drew Haas

We called Fenwick on Sunday morning and Dayngel showed up within 30 minutes after scheduling the service. He diagnosed and fixed the problem with our plumbing in less than an hour. Fenwick earned a new customer after this impressive performance.

Response from owner

We're grateful for your kind words, Drew. We're glad Dayngel could resolve your plumbing issue promptly. Thank you for choosing Fenwick Home Services.

September 30, 2024

August 31, 2024

Richard Hinger

Extremely happy with the repair. Andrew was timely, efficient and polite. Couldn't be better. Because of him, Fenwick is my plumber and I can recommend your services to all in need of a plumber

Response from owner

We're utterly delighted to hear about your positive experience with Andrew and Fenwick Home Services. Thank you for recommending us!

September 2, 2024

August 29, 2024

Bobby Harrold

Michael was very pleasant and kind upon arrival. He was very informative about what our problem was and what products to stear clear of in the plumbing realm. He offered us many options to choose from and even showed us pictures of past jobs he's done. I will highly recommend Michael and Fenwick to my peers as he was a delight.

Response from owner

We're very glad to hear about your positive experience with Michael at Fenwick Home Services. Thank you for sharing your feedback!

August 29, 2024

August 29, 2024

kerri levin

Repaired both toilets and saved me money. Expertly installed a grab bar in my shower I’ve been wanting installed for my 90 year old mother’s safety and made it seem simple. Saved me money again. Fast friendly service!

Response from owner

We deeply cherish your positive feedback, Kerri! We're glad we could help with the repairs and installation. Thank you for choosing Fenwick Home Services.

August 29, 2024

August 28, 2024

Whitley Crocker-McIntosh

Michael Bowen and Khan were great! He was very informative and patient through the whole process. I just brought a new home and it had a leak. He came out found the leak and explained the entire process of what he needs to do. He even provided information about the history of work done to the home I purchased. They worked diligently and got the job done in a day. I learned some much about the pipes in the home. He's a plumber and an educator. Best experience as a first time homebuyer.

Response from owner

We are honored to have provided you with a great experience, Whitley. Thank you for sharing your positive feedback!

August 29, 2024

August 28, 2024

Gerald Devose

Use Fenwick Plumbing for all my home plumbing needs, never disappointed. Professional and courteous techs who always seem to know what they're doing. Kept me informed and updated during the entire process. Thoroughly tested each completed project to ensure quality functioning.

Response from owner

Thank you immensely for your positive feedback, Gerald Devose. We are thrilled to hear that you are satisfied with our plumbing services.

August 28, 2024

August 28, 2024

Lisa Bianchi

Had a great experience with Rafael Serrano at Fenwick. He was friendly and professional and quickly assessed the problem and was able to repair it promptly. We are very happy with the service and will definitely use Fenwick again.

Response from owner

We are delighted to hear about your great experience with Rafael Serrano at Fenwick Home Services. Thank you for choosing us!

August 28, 2024

August 15, 2024

Gradyfan

I could not be more satisfied with the work Craig did in replacing my water heater, master bath toilet, and kitchen faucet. All of the work was done neatly, and Craig left the areas he worked in cleaner than when he started. I have called on Fenwick Home Services over many years now, and that is because they consistently do the type of topnotch work that Craig did today.

Response from owner

Your positive experience with Craig's work is greatly appreciated. Thank you for choosing Fenwick Home Services for your plumbing needs.

August 16, 2024

August 14, 2024

Teofil Boata

Frank just installed a new AO Smith water heater and I would like to share how happy we are (my wife and I) with the work done by Mr. Frank. He was very professional showing on time and provided precious advise in choosing the best water heater for our house.We highly recommend Frank to anyone who need a professional plumber.

Response from owner

We're absolutely thrilled to hear that you had a great experience with Frank installing your new water heater. Thank you for sharing your feedback!

August 15, 2024

August 13, 2024

judy sargent

Fenwick consistently exceeds my expectations! Today was my most recent experience. Matt Gray is so knowledgeable, professional and courteous. He works efficiently and is neat and organized. I very very highly recommend Fenwick for all your plumbing needs. I’d have given 10 stars in this review if I was able to!

Response from owner

Your positive experience with Fenwick Home Services is greatly appreciated! Thank you for the kind words about Matt Gray's professionalism and efficiency.

August 15, 2024

August 13, 2024

Geoffrey Johnson

Fenwick comes through again! We needed a new water softener system. Rafael Serrano was the technician that did the install. I felt completely comfortable with every step of our install. Rafael also took the time to educate me on the system and how it works. Thanks for the prompt service as well. Rafael came out the day after he walked through it with me. Thanks again!

Response from owner

Thank you for your kind words, Geoffrey! We're thrilled to hear that Christopher provided you with exceptional service and took the time to explain everything to you. We appreciate your trust in Fenwick Home Services and look forward to assisting you with any future plumbing needs.

December 7, 2023

August 8, 2024

Joy Templeman

Chris was very professional,very helpful and exhibited outstanding customer service.I was Amazed that Chris was able to install the new toilet tonight. He even left to pick up the new toilet which was extra time and work on his part.We were impressed and grateful for his service. It was a pleasure doing business with Chris.

Response from owner

We are absolutely thrilled to hear about your positive experience with Chris. Thank you for sharing your feedback with us.

August 8, 2024

August 7, 2024

Dana Merritt

We had never had problems with the toilet but all of a sudden it wouldn’t flush. We used a little narrow snake. That didn’t work. My son came over with a 20 foot-long snake. The toilet still would not flush. Time to call the experts Fenwick! Chris came to our home used a bigger better auger, but it still didn’t work. He took the toilet off and he saw the rubber seal and the wax part dissolved and clogging up the toilet. He cleaned everything up and put a new rubber seal on and bolts the toilet. I was happy it flushed, but the bowl was all scratched up from the 20 foot snake. Chris showed me how to take sand paper and gently sand out the scratches. It worked! Then he gave me a pair of gloves and an extra bit of sandpaper and told me it will take some elbow grease to get it all pretty again- but without his advice- I would have been clueless. Thank you Fenwick for sending Chris to my home to fix my guest bathroom toilet. I want to give him 🌟🌟🌟🌟🌟!

Response from owner

We deeply respect your positive feedback, Dana! Thank you for sharing your experience with Chris from Fenwick Home Services.

August 8, 2024

August 3, 2024

Jeff Bradley

I Would definitely use these guys again. Did an excellent job with my installation Outstanding workmanship. Excellent and knowledgeable leadership from Shamar Allen.

Response from owner

Thank you for your review! We're glad to hear you were satisfied with our installation services.

August 5, 2024

August 2, 2024

Tigenia Taylor

Christopher arrived on time and quickly diagnosed the problem of the water leak in my toilet tank. He proceeded to provide various options to fix it and was more than happy with the option that we selected. Even greater than that , Christopher noticed that our smoke detector, fire was bleeping and graciously offered and did in fact replace the battery. Totally unexpected and just reflective of the type of service and overall decorum that he displayed with us. Based on my experience with Christopher and the work that he provided, I would gladly recommend Fenwick plumbing services to anyone. Particularly try to get Christopher.

Response from owner

Your feedback is incredibly valuable to us, and we sincerely appreciate you taking the time to share your experience. We are thrilled to hear about your positive interaction with Christopher at Fenwick Home Services. It's wonderful to know that he not only diagnosed and resolved your toilet tank issue promptly but also went above and beyond by replacing the battery in your smoke detector. This kind of attentive service is exactly what we strive for. Thank you for recommending us to others, and we look forward to serving you again in the future should you need any further assistance.

August 3, 2024

August 1, 2024

Alan Nummy

Jessie did an outstanding job repairing our plumbing problem. He was very informative explaining the possible issues and offering a plan to repair them. Jessie was very thorough and checked for other possible problems throughout the house. Great job. I would give Jessie and Fenwick Plumbing my highest recommendation.

Response from owner

Your feedback is incredibly valuable. We're thrilled to hear that Jessie provided outstanding service and thorough repairs. Thank you for the recommendation!

August 1, 2024

July 29, 2024

Tracy Arthur

I called Fenwick in the morning and had a technician to my house in the early afternoon to address a outside water spigot issue, the technician was Josh, he was pleasant, helpful, explained what he was going to do, and did a fabulous job in a very quick amount of time. The interaction was easy and very customer focused and, my issue was fixed right immediately, for a fair price. I would highly recommend these folks.

Response from owner

We're utterly delighted to hear about your positive experience with Josh fixing your outside water spigot issue quickly and efficiently. Thank you for sharing your feedback!

July 30, 2024

July 26, 2024

Bruce Stone

Justin did a great job. I called at 11:00 and he was there by noon. He was courteous and professional and did an excellent job. I would not hesitate to use Fenwick plumbing again

July 15, 2024

Nancy

Fenwick Plumbing did a great job. They were quick to come out. Michael Bowen worked all day to make sure everything was just right. He took out my old gas water heater and put in a gas tankless water heater. It was a huge job. I’m very pleased with the product and the professionalism. I would definitely use them again.

Response from owner

We are pleased to hear that Michael Bowen provided great service and that you are happy with your new gas tankless water heater. Thank you for choosing Fenwick Home Services.

July 16, 2024

July 9, 2024

Hope Wilson

We were impressed with technician, Rafael, from Fenwick Home Services who was on time, courteous, and above all, knowledgeable about what it will take to make our repair. We were also given options for ordering replacement parts. Thank you Fenwick Home Services for your immediate attention to our plumbing needs and this technician who upholds your promise of amazing treatment.

Response from owner

Thank you immensely for your kind words, Hope. We are thrilled to hear about your positive experience with Rafael and our services. We appreciate your feedback and look forward to assisting you with any future plumbing needs.

July 9, 2024

June 28, 2024

Danaeya Starchild

Robert Lewis was my technician. He showed up promptly and went after the problem which was an overflowed toilet. He got it all straightened out and in the process was explaining things and we got it done. He then cleaned up whatever mess he made and it was just really good customer service. He was friendly, patient, and professional. I was very very pleased with the work that he did. And excellent job!

Response from owner

We're happy to hear that Robert provided excellent customer service and resolved your issue promptly. Thank you for sharing your positive experience with us.

June 29, 2024

June 28, 2024

J P.

Great experience start to finish! We were able to get a qualified plumber to do 2 days of work on short notice. Frank and his co-worker (sorry I can’t remember your name) installed a steam shower for us. They did a great job with the installation. Thank you!!

Response from owner

We greatly appreciate your positive feedback and are thrilled to hear that Frank and his co-worker did a great job with the installation of your steam shower. Thank you for choosing Fenwick Home Services!

June 28, 2024

June 27, 2024

Grace Miller

I’m so glad I chose to go with your services! The two men who serviced my phone were able to identify the plumbing problem right away, explained everything to me, and fixed the issue promptly. Very professional and kind! Michael Bowen is the guy to go to with all your home fixing issues! Thank you!

Response from owner

Your positive experience is our top priority! Thank you for choosing Fenwick Home Services and for your kind words about our team. We're thrilled to hear that Michael Bowen was able to provide you with excellent service. Thank you for your feedback!

June 27, 2024

June 23, 2024

Donna Bird

Andrew was the best, polite, and extremely knowledgeable. I called your office at 3pm on a sat and within the hour Andrew was here. He listened to my concerns, asked a few questions, did some investigating and determined what the problem was. From my first contact with your receptionist, who also was very helpful and friendly my experience with Fenwick plumbing has been a good one and I will def call again if need be.

Response from owner

Thank you for your review. We deeply cherish your kind words about Andrew and our team. We are glad we could provide you with a positive experience. If you ever need our services again, don't hesitate to call us at (904) 490-7003.

June 23, 2024

June 17, 2024

M B

Softener went bad. Craig Rock came out and really went above and beyond on the repairs. My filter had busted sending carbon throughout the lines in the house. He took every aerator off the faucets, disassembled the shower heads, and purge all the lines. He was remarkable and saved me the time of having to do it. Even when I told him I would handle it he stayed and completed the job and then some. Was at my house for hours. I appreciate it. Great employee you have Fenwick.

Response from owner

We greatly appreciate your kind words and are thrilled to hear about Craig's exceptional service. Thank you for choosing Fenwick Home Services.

June 18, 2024

June 8, 2024

Wayne Farquharson

We called another plumber and they recommended Fenwick as they couldn’t do all the work we needed done. We called Fenwick late afternoon and they had a technician at our house by 8 am the next morning. Joshua did an outstanding job. He explained everything he was going to do and the cost he quoted was reasonable.

Response from owner

Thank you for sharing your experience with us. We're elated to hear that Joshua provided outstanding service and that the cost was reasonable. If you ever need assistance in the future, don't hesitate to reach out to us at (904) 490-7003.

June 10, 2024

May 28, 2024

MJ FlJax

Had a water main shutoff that needed to be replaced. I am selling my house and the inspector dinged me on it. Reached Fenwick on line Sunday afternoon and they scheduled me for Monday afternoon. Communications was excellent, tech arrived exactly on time, gave me very competitive price, had everything he needed on the truck and was done very quickly. Tech was professional, knowledgeable and very personable. Without a doubt my first call for any plumbing issue.

Response from owner

We're grateful for your positive feedback and are glad we could help with your water main shutoff replacement. Thank you for choosing Fenwick Home Services.

May 21, 2024

May 20, 2024

Shirley Hinkle

My plumber, Christopher was amazing. He took time to listen to what the problem was and he was able to fix it. He took his time and always asked questions to make sure that I was happy. He was very neat, and he cleaned up after himself. He wore his little booties, coming in and out of my house, which I was very grateful for, and he cleaned up all his mess. He was very pleasant to talk with, and he made me feel very comfortable. I highly recommend Christopher, he has a great personality and very professional, and he got the job done.

Response from owner

Thank you for your kind words, Shirley! We're glad to hear that Christopher provided you with excellent service and that you were satisfied with his work. We appreciate your recommendation and look forward to serving you again in the future. If you have any further plumbing needs, please don't hesitate to contact us at (904) 339-8007.

December 27, 2023

May 13, 2024

Margaret DeVore

We discovered a leak in the hose bib on the outside of our home this morning and immediately called Fenwick Services based on our previous good experience with the company. Joshua Stricklin, our Fenwick technician arrived promptly in the time frame we were promised, assessed the matter and provided a clear solution and affordable cost for resolving the leak. He was able to fix the leak quickly with minimal inconvenience. He was courteous and professional at all times. We highly recommend Fenwick Services and will continue to use them for any future needs.

Response from owner

We are grateful for your kind words and for choosing Fenwick Home Services. Thank you for taking the time to share your positive experience with us. We look forward to serving you again in the future.

May 14, 2024

May 7, 2024

Ahmad Rashad

Thanks to Michael. For making our very old shower a little less old. He was diligent and patient with great humor. Thanks again!

Response from owner

Your review is appreciated! We are thrilled to hear that Michael was able to help with your shower. Thank you for choosing Fenwick Home Services.

May 7, 2024

April 30, 2024

James Crenshaw

Patrick is the best ask for Patrick Lowe! He’s batting 1000% on punctuality. He’s going to either run his own division one day or continue to make this Biz The Standard in Plumbing.

Response from owner

Thank you, James, for your kind words and positive review of our technician, Patrick Lowe! We're thrilled to hear that he provided excellent service and exceeded your expectations with his punctuality. We appreciate your confidence in our business and we'll make sure to pass along your feedback to Patrick. If you ever need our plumbing services again, please don't hesitate to reach out to us at (904) 339-8007.

November 20, 2023

April 22, 2024

Donna Chartier

We had a kitchen faucet that needed to be replaced. I called Fenwick Plumbing on Saturday, and as it was no rush, they could schedule someone to come that fit in their schedule. Dispatch scheduled a time for Monday and I was given 2 time slots to choose from. Amazing response time, I was not expecting an appointment that fast. The plumber that came out was highly skilled, very knowledgeable and answered any questions I had. The new faucet was in place and working within an hour. I am glad that I called Fenwick Plumbing, it's good to know who you can call to make things right.

Response from owner

We are thrilled to hear about your positive experience with Fenwick Home Services! Thank you for choosing us to take care of your kitchen faucet replacement. If you ever need assistance in the future, don't hesitate to give us a call at (904) 490-7003.

April 23, 2024

April 17, 2024

Morgan PlusFour

I typically don't write reviews, but my recent experience with Fenwick Plumbing compelled me to share. When the utility department alerted me about a potential leak, I didn't notice anything amiss at first. Promptly after calling Fenwick, Matt and his assistant were at my doorstep within hours. Their polite and professional approach was immediately evident as they expertly located the elusive source of the leak. I was particularly impressed by their extensive knowledge and efficiency. Once they identified the issue, they swiftly addressed it, minimizing any disruption. Matt and his team were not only tidy and organized, but they also equipped me with the necessary information to make an informed decision, potentially saving me from a costly fix. Having relied on Fenwick Plumbing for several years, I've consistently been pleased with their service, but this experience particularly stood out as exceptional. Joe K

Response from owner

We appreciate your feedback and are glad to hear that you had a positive experience with our team at Fenwick Plumbing. Thank you for choosing us for your plumbing needs. If you ever need assistance in the future, don't hesitate to reach out to us at (904) 490-7003.

April 18, 2024

April 6, 2024

Melissa Bushong

Jessie from Fenwick appreciated our situation and came very quickly. He diagnosed and offered various solutions with all the details describing the differences. He was very patient as we discussed what our concerns are and what is important to us. We made the decision to get a new water softening system and he was able to schedule us quickly. We felt that we were treated very fairly and courteously. We highly recommend him and Fenwick and give both FIVE STARS PLUS.

Response from owner

We are thrilled to hear about your positive experience with Jessie and Fenwick Home Services. Thank you for recommending us and for choosing us to help with your water softening system. If you ever need assistance in the future, please don't hesitate to reach out to us at (904) 490-7003.

April 8, 2024

March 30, 2024

Jen Harden

We had a Hot Water Heater that began leaking and knew we needed a new tank. They took care of the removal and had new one installed! From start to finish less than 3 hours and super great guys. Michael Underwood was extremely knowledgeable and easy to speak too. I would call again for my plumbing needs and would recommend the company based staff (phone lady, Jess, was great too) and efficiency.

Response from owner

We appreciate your positive feedback, Jen! Thank you for choosing Fenwick Home Services for your plumbing needs. If you ever need assistance in the future, don't hesitate to give us a call at (904) 490-7003.

April 1, 2024

March 20, 2024

Jamie Carvalho

This company and there hard workers especially Rafel is amazing. Very respectable and honest. I recommend them to anyone looking for a plumber. They are highly knowledgeable and are just amazing. I’ve needed them a few times and every time has been the same. There energy when they come to your house is like family and they just are very sweet guys. If I could give 100 ⭐️s I would. Highly recommend.

Response from owner

We are thrilled to hear about your positive experience with our team, especially Rafel. Thank you for recommending Fenwick Home Services to others in need of plumbing services. We appreciate your kind words and look forward to serving you again in the future.

March 20, 2024

March 3, 2024

prajith Menon

The purchase was significant for us, so we were pleased to engage the services of a reputable company for the work. The installation team performed admirably, demonstrating efficiency, knowledge, and friendliness. They arrived punctually, worked diligently, and delivered an exceptional end result. I must mention Tony's professionalism, which was exemplary. I would not hesitate to conduct further business with Fenwick due to his courteous demeanor. I highly recommend this company to all.

Response from owner

We are thrilled to hear about your positive experience with Fenwick Home Services and our installation team. Thank you for recommending us and for acknowledging Tony's professionalism. We look forward to serving you again in the future.

March 4, 2024

February 28, 2024

Kirk Landau

Frank Lamia with Fenwick Plumbing came out to install two faucets in my master bath. I called Fenwick at 8:20 and he was here by 9 o’clock. Frank was personable, competent, thorough and friendly. The work was just completed but I am confident that it was done correctly. Frank was careful to check for any leaks and proper fitment. Fenwick has done plumbing work for us in the past and is always reliable. I was pleased with the promptness of the work and the competency. I highly recommend Fenwick Plumbing.

Response from owner

We appreciate your positive feedback, Kirk! Thank you for choosing Fenwick Home Services for your plumbing needs. If you ever need assistance in the future, don't hesitate to give us a call at (904) 490-7003.

February 28, 2024

February 22, 2024

Kevin Owens

Technician, Christian, arrived on time and went right to work doing an inspection, testing, and cleaning of my AC system. He was very thorough, quick, and friendly. The special pricing advertised for this inspection was very good and there was no cutting corners. Very pleased with the service from Fenwick. Great communications as well. Highly recommend using Fenwick for installation (they installed my system 3 years ago at a very competitive price) and for servicing your existing system.

Response from owner

We appreciate your positive feedback, Kevin! Thank you for choosing Fenwick Home Services for your AC system needs. If you ever need assistance in the future, don't hesitate to reach out at (904) 490-7003.

February 22, 2024

February 22, 2024

Diane Dewsnap

I was able to book an appointment on line for the next morning. The tech showed up within the time slot. He was friendly, courteous and professional. He was very thorough and gave me a quote up front right away. I had a busted pipe he had to cut out and replace and some blockages to snake out. He finished the job in good time and I hope to have no more issues.

Response from owner

We appreciate your feedback, Diane. Thank you for choosing Fenwick Home Services for your plumbing needs. If you ever encounter any issues, don't hesitate to reach out to us at (904) 490-7003.

February 22, 2024

January 29, 2024

John Follmer

We had a plumbing issue and from my initial phone call for service to the repairman (Jesse) I was amazed by the professionalism and courtesy. The office coordinator took all pertinent information and said a service technician would be at our property within a four hour window. Numerous text updates kept us informed of Jesse’s arrival to include a picture of him. “Nice touch”. Upon his arrival, he was very respectful, courteous and detailed. He provided reasonable quote and we had the work done. He walked us through the warranty paperwork, detailed invoice. Thank you Fenwick Group. You have a great staff.

Response from owner

Thank you for taking the time to share your positive experience with Fenwick Home Services, John. We are glad to hear that our team provided you with professional and courteous service throughout the process. We appreciate your kind words and look forward to assisting you with any future plumbing needs.

January 29, 2024

December 29, 2023

Chris Vail

We had Mathew Weber out to our house to provide service for a plumbing issue. He identified the problem quickly and had it fixed efficiently. He also took a look at a couple other plumbing related issues on the same visit saving us time and money versus multiple visits to diagnose those items. Overall, very pleased with Fenwick’s service and recommend them.

Response from owner

Thank you for your positive review, Chris! We're glad to hear that Mathew provided efficient service and saved you time and money. We appreciate your recommendation and look forward to serving you again in the future.

December 29, 2023

December 6, 2023

James Weekes

My technician, Tim, arrived before the appointment time. I was called about this. He came in and got right to work. He determined that my toilet had flushed its last and gave me a price on a new one. He had it brought our within an hour and installed it and checked it. It works perfectly and you would never know he had been here. All in all a wonderful experience.

Response from owner

Thank you for taking the time to leave us a review, James. We're glad to hear that Tim provided you with excellent service and efficiently installed your new toilet.

December 6, 2023

November 5, 2023

Veronica Schultz

Appreciated Fenwick fixing our plumbing issues. They were timely, informative and provided quality service at a fair price. They scheduled an appointment quickly and on a Sunday without charging the "emergency " so many other businesses charge. I have used them before and will use them again for sure.

Response from owner

Thank you, Veronica, for your positive review and for choosing Fenwick Home Services for your plumbing needs.

November 6, 2023

October 16, 2023

Tim Davis

I had the pleasure of having Tim Allala come to my home to work on a shower - The blender and the control were both 12+ years old and needed to be replaced. Tim is a 30-year experienced profession that knows his business very well. Tim is prompt, personable, professional and knowledgeable. He thoroughly assessed the repair to ensure he had the appropriate parts. Once assessed he was able to conclude the repair in very short order. The area was left clean and ready to use immediately upon completion. Fenwick home services was super responsive providing the service I requested and needed the same day!

Response from owner

Thank you for your positive review, Tim! We're glad to hear that Tim Allala provided excellent service and was able to quickly and efficiently repair your shower. We pride ourselves on being prompt, personable, and professional, and we're happy to know that you had a great experience with Fenwick Home Services. If you have any further needs, don't hesitate to reach out to us at (904) 339-8007.

October 16, 2023

October 6, 2023

E. R

Making an appointment was easy and could be done online. Aaron, my tech, was polite and professional and answered all my questions. He also gave me some suggestions on how I can improve my water quality and prolong the life of my appliances and plumbing system. Had to call again for another issue and Craig did a great job. Fixed up the prior owner's home handyman job and now everything works the way it's supposed to.

Response from owner

Thank you for the review—we love doing business with you and hope to see you again soon!

May 3, 2023

October 4, 2023

ELAINE GALLOWAY

I was able to schedule an appointment within 24 hours of calling! The young lady who made the appointment was very professional and patient with me as I explained my two requests. The technician special ordered what was needed as it was "unique". He explained all of this thoroughly & professionally. The technician found a unique part for my faucet and installed it. He will obtain an additional part needed and bring when the special order arrives. He went far beyond what I expected with the challenges. And he was so professional and pleasant. And he explained everything to me. I appreciate the technician and Fenwick Plumbing!

Response from owner

Thank you for your kind words, Elaine! We're glad we could meet your needs and provide you with excellent service. Our team at Fenwick Home Services strives to go above and beyond for our customers, and we're happy to hear that our technician was able to find a unique solution for your faucet. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (904) 339-8007.

October 5, 2023

September 23, 2023

Vickie Knoff

I would like to give a shout out to Fenwick Home Services for a plumbing issue I encountered yesterday. I couldn't get my shower to turn off. My shower has a "one handle controller", pull to turn on, push to turn off, rotate left or right for hot or cold water. The round plastic handle came loose when I attempted to turn off the water. I attempted to turn off the water at the street, but was unable to do so. I couldn't access the water shut-off in the garage. I called Fenwick and requested emergency plumbing services. I explained the problem. Matthew Webb arrived a few hours later. He turned off the water at the street, took the handle off and checked the cartridge. The cartridge was ok, but the handle apparently was the original from 1978 when the house was built. It has tabs on the underside rim which some apparently broke off, and was the only replacement needed. Matthew had to leave to get the part, but was back in 30 minutes. He was very knowledgeable, friendly, listened to my non-plumber explanations, and was very attentive to my questions. I enjoyed talking to him and wanted you to know that you have a great employee on your team. I couldn't be more pleased!

Response from owner

Thank you for taking the time to share your positive experience with Fenwick Home Services, Vickie! We are very glad that Matthew was able to quickly and efficiently resolve your plumbing issue. We appreciate your kind words about his knowledge and friendly demeanor, and we are always happy to hear that our customers are satisfied with the services we provide. We strive to provide excellent customer service to all of our clients, and we are committed to ensuring that your needs are met. If you ever need assistance in the future, please do not hesitate to contact us. Fenwick

September 25, 2023

July 12, 2023

Randy Taylor

Had big leak under kitchen sink. Technician was there within 2 hours. Found leak from disposal. Did not have one on truck but went to Home Depot, got a new disposal, came back and installed it. Our technician was Ron Ayers. Ron was so professional, knowledgable, very neat with his work, and explained parts and labor warranty. Appreciated the great service. I use Fenwick for all my plumbing problems and never been disappointed. Highly recommend.

Response from owner

Dear Randy, Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with our technician, Ron Ayers. He truly is an asset to our team and we appreciate your kind words about his professionalism and expertise. Warm regards, Fenwick Home Services

July 13, 2023

July 11, 2023

Marc Kaye

Contacted Fenwick for plumbing services for a leak from a pipe coming into our home. They sent someone within a few hours. Ron Ayer’s was the service provider. He was very friendly and hardworking. Even as the job was going late into the evening, he continued to work hard, be patient with my many requests, and friendly. I have used Fenwick several times and have always been extremely satisfied with the service that they have provided as well as the quality of their providers. I continue to highly recommend them.

Response from owner

Marc, thank you so much for taking the time to leave such a positive review about your experience. We truly appreciate your kind words and recommendation. We are thrilled to hear that Ron's, our service provider, went above and beyond to resolve your plumbing issue. We take pride in providing prompt and efficient service, and it's great to know that you were satisfied with his hard work and professionalism.

July 12, 2023

June 20, 2023

Garrett Kingsbury

Overall, great experience with Fenwick. First time ever having to call a plumber. Did some routine checking on my end unit I needed some professional advice. I called Fenwick around 2PM and they were able to send someone out same-day for a leak in our guest bathroom. Ron was great. Professional, experienced, and didn’t mind me asking some questions while occasionally watching him survey the issue. He chatted through options, ideas, and even taught me a thing or two along the way. After about 2 hours from start to finish, Ron fixed our issue, gave me his card, and now we’ve developed a trusting relationship with Fenwick. Out the door price was cheaper than I expected, which was fantastic. I’ll be using them again if we ever need a plumber in the future (knock on wood we won’t).

Response from owner

Thank you for leaving such a thoughtful review. We look forward to serving you in the future!

June 27, 2023

June 8, 2021

Jackie Monsoon

Rafael Serrano service technician was able to diagnose and repair my plumbing problem quickly, and discussed all options in regard to the fix, and the best approach keeping in mind my preferences. His workmanship was high quality, and he took the time to describe his work afterwards. He was courteous and professional, and I am very satisfied with the job. He replaced the drop ear elbow pipe in the wall and removed and replaced the bathtub spout stuck on the pipe with a twisted set screw.