Topic
Plumbing Repair & Installation
97.3% positiveAcross 999 reviews of Fenwick Home Services in St. Augustine, FL, plumbing repair & installation appears in 261 reviews (97.3% positive), from 2016-12-27 through 2026-03-06.
Key findings
Plumbing Repair & Installation mentioned in 261 of 999 reviews (26.1%)
97.3% of Plumbing Repair & Installation reviews are 4 or 5 stars
Average rating in Plumbing Repair & Installation reviews: 4.9★
Aspects most discussed in these reviews
Professionalism & Conduct
79%205 mentionsTechnical Knowledge & Expertise
77%202 mentionsCourtesy & Friendliness
48%124 mentionsProblem Resolution & Effectiveness
45%118 mentionsCommunication & Updates
41%108 mentionsPunctuality & On-Time Service
33%87 mentions
Reviews mentioning plumbing repair & installation
Brittany Fudge
I’m very happy with the service I received from Fenwick today. We had a leaking spigot, and they had someone out within 24 hours to fix it. The technician arrived during the scheduled window, and I appreciated receiving a text beforehand with his name and photo so I knew who to expect. Brendan cleaned up the area well afterward and was very friendly throughout the process.
Response from owner
March 5, 2026
Reba Tyrrell
Excellent service reasonable price Fenwick does all our ac, plumbing and now electrical service
Response from owner
March 3, 2026
lisa gartman
We were very pleased with this company. Our Technician Cody was skilled and did a wonderful job. The timing of everything was wonderful. We have a special needs son and everything was installed in a timely manner. We highly recommend this company!!
Response from owner
February 27, 2026
Kay Morrison
Repairman was courteous and did a good job. Worked late until repair completed.
Response from owner
February 23, 2026
Pamela Walker
Plumbing services, Andrew is professional and offered options for addressing our problem. He provided up front pricing transparency for each option. Work areas were left clean and tidy.
Response from owner
February 23, 2026
Jean Loudon
Excellent and timely repair service for garbage disposal but high priced to just break it free from accumulated rust.
Response from owner
February 16, 2026
Valerie Cutlar
They came right out when I lost cold water and their technician Kodie was just fabulous!! Kodie is knowledgable and very nice and friendly. We felt properly taken care of charged fairly and will be using them with all our needs moving forward. We received estimates on more work and are planning upgrades now.
Response from owner
February 16, 2026
John O'Neil
Nathan was great! My garbage disposal decided to self-destruct and was leaking under the cabinet. I set up an appointment on the website at 9:30pm. They had a plumber out by noon the following morning. I had already bought a new disposal "just in case". Hd inspected my old unit. A blade had chipped and grinded the gears. He removed the old unit & installed the new one in about an hour from start to finish. Great job!
Response from owner
February 12, 2026
Phil Gatzke
Ben was professional, personable and communicative. Repairs were well and work better than before.
Response from owner
February 11, 2026
Nancy Bowen
Justin did a great plumbing job and did it very quickly.
Response from owner
February 6, 2026
Patricia Rodgers
Brendon Finch was extremely professional and went out of his way to help my Mom with multiple plumbing issues. We truly appreciate all he did for her. He’s a wonderful young man!!!
Response from owner
February 5, 2026
Daryl Drott
Prompt and efficient very satisfied with plumbing work will use next time we have a problem
Response from owner
February 5, 2026
Lakysha Wiggs
My pipe burst, called the company and it was replaced the next day. Awesome service and I will be working with them for ALL my future plumbing needs oh! The price was hella reasonable!
Response from owner
February 4, 2026
John Fechter
Dale was amazing…he fixed my mothers rusted out plumbing in her laundry room..quick and easy/) Made my 90 year young mother feel no stress:) Thank you Dale
Response from owner
January 29, 2026
Barbara Cadmus
Zach, our technician, was phenomenal in our plumbing service. Very knowledgeable, promptly arrived and just a really nice guy. A definate asset to Fenwick!
Response from owner
January 28, 2026
Bonnie Buckley
Always professional and does a great job with all our plumbing needs!
Response from owner
January 27, 2026
Rick Maffei
My plumber Tim Allala did a wonderful job! He replaced the tub drain and overflow on two bathtubs within about an hour. Very knowledgeable with 30+ years experience. Great workmanship! Thank you Tim!
Response from owner
January 23, 2026
Patricia Dukes
Ronald was very knowledgeable and efficient. He took care of our plumbing problem. Good experience!
Response from owner
January 21, 2026
Clark Meeks
On Thursday, January 15, 2025, I called Fenwick Home Services to have a water softener installed at our residence. I was scheduled in for the next morning and was impressed by the quickness of the appointment. The next morning and on time, Plumber Technician, Rafael Serrano, of Fenwick Home Services, came to our house and installed the Whirlpool water softener. He could not have been more competent, professional and polite. He stayed focused and got the job completed well. He answered all my questions and explained everything to me. Five stars and highly recommended!
Response from owner
January 19, 2026
Brian Boudrie
Steve Hancock at Fenwick plumbing did an excellent job at moving and reinstalling my tankless water heater!! I would highly recommend Fenwick and Steve to anyone needing any plumbing work done at there residence!
Response from owner
January 15, 2026
Lisa Bratcher
Fadi was great. He handled a plumbing issue with ease. Knowledgeable, professional and friendly. And, he was able to give us a recommendation for another service that we needed.
Response from owner
January 14, 2026
Willie Williams
The installation teams lead by Brian O'Neal and Joseph Longo was very Professional and provided great service!
Response from owner
August 20, 2025
Chris Weller
Fenwick plumbing diagnosed my shower issue quickly and gave me estimates on options and fixed on the spot. No hard sell for more work than necessary. Guys were great! Highly recommend
Response from owner
January 12, 2026
Alan Anderson
Michael U. performed an installation of a hot water recirculating pump. Great job.
Response from owner
January 8, 2026
Lauren Bovard
Mr. Bowen was absolutely a treasure and made a very stressful situation smooth and easy. The explanation of water heaters was through and installation was fast and super clean. Thank you. Fadi who installed our new toilet was fantastic. Cannot recommend Fenwick enough.
Response from owner
October 28, 2024
Tiffany Hyland
Dan M did a great job! He is super thorough and knowledgeable! Will definitely use him again for all my plumbing needs!
Response from owner
November 4, 2025
Sheena Heywood
Ron Ayers has been doing my plumbing jobs, for a few yrs now with Fenwick. He's reliable, on time and gets the job done correctly.
Response from owner
October 17, 2025
Paul Tauro
Shout out to Justin, very knowledgeable plumber. Arrived quick and got me back in visit.
Response from owner
October 14, 2025
robert razzi
Very professional. New water heater was delivered and installed with the utmost care. Highly recommend Fenwick plumbing.
Response from owner
October 13, 2025
David Gardner
Mr Tim Allala Were My Service Technician, Call Fenwick on Wednesday October 9th 2025 Due To The Toilet Near My Daughter Room Were Broken. A Technician Came out Thursday And Excess The Problem. The Toilet Was Old And Needed To Be Replaced. Mr. Allala Were Very Kind And Knowledgeable About His Job And Skill. Mr. Allala Quoted Me A Price To Get The Toilet Replaced. We Agreed On The Price . And Mr. Allala Replaced The Toilet And Clean Up After He was Done. Great Experience From Start To Finish. Mr. Allala Met More Than My Expectation. Job Well Done. Continue The Good Work Fenwick See Why Your Business Are A Five Star ⭐⭐⭐⭐⭐ Company . Thank You Once Again For A Pleasant Experience .
Response from owner
October 10, 2025
Enrika B
Rodney was prompt, professional and knowledgeable regarding my HVAC checkup. Justin handled my plumbing issues and gave helpful information on how to prevent future unforseen issues. Overall, I had a great experience and would recommend Fenwick/Waychoffs.
Response from owner
October 10, 2025
Tim Pompos
Wow! Outstanding work. Justin exceeded my expectations for plumbing work. Honest and professional along with reliable.
Response from owner
October 9, 2025
Nell DeCoursey
Had Fenwick associate Khan Carleton come out to install a new toilet. Khan was very thorough and knowledgable. Cleaned up workspace and took old commode with him. I will continue to use Fenwick Plumbing in the future for all my plumbing and HVAC needs.
Response from owner
October 9, 2025
Habeenah Andrus
Dan was very professional and gave me ease concerning my questions with a smile. What I like most of all was when he showed me the mess that came out of the tub drain. I will recommend you to my friends and I will call you again. I had plumbing work done
Response from owner
October 9, 2025
Nicole Hale
Zachary Andrew’s was wonderful! Confident and did the job quickly. It was a pleasure dealing with him and speaking with him! I needed a new sink disposal and while he was here also got a new Faucet for the kitchen as well.
Response from owner
October 9, 2025
Sara P
Michael was great! He let me ask as many questions as I wanted. He got us a great price and did a thorough job. I would definitely hire him again for future plumbing needs!
Response from owner
October 7, 2025
LouAnn Svendsen
Disgusting abuse of elderly customers. My parents have used this company for years so they thought they could trust them for a simple faucet repair. Instead the technician told them they needed to replace their kitchen faucet at a cost of almost $1000. He showed a high end example of a faucet sold on the Home Depot site and said that that was the going rate now. Your company should be ashamed of treating customers like this. You can be assured that we will be passing this along to friends and neighbors so they don’t get ripped off or taken advantage of.
Response from owner
October 8, 2025
Pete Potter
Dylan with Fenwick did an outstanding job with our annual service. He was the first technician who showed before and after photos of the cleaning and work he performed. That type of service made me feel confident the work was completed correctly. With other companies I was never convinced the detailed cleaning was actually completed. I have used Fenwick for their plumbing services as well and feel the same way with that department as I do with the HVAC department. Top company that I would highly recommend.
Response from owner
December 15, 2023
Jess Miller
Steven was very educated and kept trying until the leak in my sink finally stopped leaking. Thanks for not giving up I am so much more in piece of mind, thank you again Steve 🙂
Response from owner
October 6, 2025
Sharlene King
Excellent customer service, price and plumbing service!!! I'll definitely be keeping their number handy and refer them to my friends and family.
Response from owner
October 3, 2025
Shannon Goossen
Fast service set up !!! Jessie went over and above to help me Same day Water heater installed and in between took care of minor but pesky plumbing issues
Response from owner
September 30, 2025
Barbara Brichford
Avoid this company. They tried to charge me more than $800 plus the $89 fee just to replace a toilet handle and maybe a flapper. Anyone who knows basic plumbing knows that’s a $20–30 part and a quick, simple job. Their whole business seems built on showing up, pocketing the $89 “service fee,” and then quoting outrageous prices they know you’ll refuse. It’s a waste of time. Do yourself a favor: avoid this company.
Response from owner
September 29, 2025
Judy
We had 2 toilets which had the flush and fill valves replaced with parts we had already purchased. The tech verified we purchased the correct parts but a minor adjustment was still required. The tech was here about an hour. The cost was outrageously high and after three full business days we have stubbornly received an itemized receipt as promised.
Response from owner
September 29, 2025
Nicholas Farber
Excellent service. Respectful, highly knowledgeable, extremely courteous. Khan Carleton was just awesome. I definitely have a permanent plumber.
Response from owner
September 29, 2025
Glenn Firth
Professional service with a smile 😃. Straight to the point, pipe blockage fixed promptly. Good follow up advice.
Response from owner
September 25, 2025
Marcia Noon
Frank was great! Fixed our hot water heater quickly and price was very reasonable. While he was here he also fixed some additions plumbing issues that I had been putting off. Quick and efficient!
Response from owner
March 7, 2025
Ron Stanley
We have used Fenwick for many years and would not call any one else for our plumbing needs. They are outstanding, professional, reliable and competent. It is easy to rate them with 5 stars!!!!
Response from owner
September 15, 2025
Sharon Smith Patterson
Prompt and efficient service from Ron Ayers! He installed two toilets with professionalism and care. He was very honest about needed repairs and gave me fair, reliable options.
Response from owner
September 4, 2025
Shayla Goodstein
Had a great experience with Fenwick Plumbing today. Our technician Ron was very professional and super helpful. He explained everything as he was working, and shared some general maintenance tips that will help us prevent simple issues in the future.
Response from owner
September 4, 2025
Gloria Jean
Zachary replaced our kitchen faucet. He was personable and efficient. We definitely recommend Fenwick and especially Zachary! We will be using Fenwick Home Services for any future projects.
Response from owner
September 3, 2025
Paka Smith
Michael Sr & Michael Jr are the best. Prompt, friendly, informative, exceptional knowledge & experience with plumbing issues and replacement products.
Response from owner
September 3, 2025
steve goyer
Both technicians were wonderful, good, and professional in winning the battle against a very old and obstinate shower faucet. To replace it meant tearing out part of the shower. To repair it with new parts meant no damage at all. Repair g was a great outcome indeed.
Response from owner
January 8, 2025
Sally McAtee
received coupon to waive dispatch fee. Rec'd estimate of $367 after arrival to replace shower cartridge (labor only). i had the part, rec'd from Moen. They lowered the price to $307. They completed the repair in one hour. the repair completed well, but rated '3,' as the cost of $300/hr was excessive.
Response from owner
September 2, 2025
Fischer Long Family
August 2025: David Jordan was our Technician today and did a great job with our annual maintenance. June 2024: Bill S. Was wonderful today as he diagnosed and fixed an issue with our HVAC system. He was thorough, gracious, polite, perceptive, and a pleasure to have in our home. We highly recommend him and his quality, professional service. June 2021: This week, Dillon replaced our water softener, Jess did HVAC maintenance on our very old system, and Mahlon quoted and contracted with us for a new HVAC install. All three were courteous, professional, on time, respectful of our home, did quality work, and made us feel very happy to have them working with us. We highly recommend Fenwick for all your plumbing and HVAC needs - they go above and beyond and took the time to explain everything giving options that were mindful of our budget. It was like having friends and family over to help out. We really couldn’t be happier with their level of work and integrity.
Response from owner
June 13, 2024
Jim Menefee
Fadi was great! Knowledgeable & thorough, took his time and made sure everything was not just good but flawless. Explained all the possible work solutions so we could pick what fit us and was within Fenwick policy. I’d highly recommend for plumbing repairs. Excited to have our pool bath back!
Response from owner
September 2, 2025
Debra Hart
I have been a customer of Fenwicks for a few years, and I highly recommend them. The plumbers name is Andrew and he did a wonderful job on my plumbing issues. He is very knowledgeable, professional and friendly! I will definitely call on Andrew when I need help again.
Response from owner
August 29, 2025
Richard Sturgill
We had an issue with the pilot light going out on our hot water heater. Frank Lamia with Fenwick Home Services came to our rescue, was on time with the appointment, resolved the issue, asked if we had any other plumbing issues in our home that he could assist with and remained on site for a few minutes to ensure that the water heater was working properly. I would highly recommend Fenwick and would recommend Fenwick and Frank for any and all plumbing issues. Thank you Frank and Fenwick!
Response from owner
August 29, 2025
David Cooper
Plumbing repair. Technician James Pike did a great and very professional job. Thanks to him and I would highly recommend him to anyone needing plumbing repair.👍😃
Response from owner
August 29, 2025
Deborah Beitrusten
Andrew did an awesome job. He explained everything he was doing thoroughly. The toilets are working great!
Response from owner
August 29, 2025
Dan Gray
Patrick did an outstanding job! A true professional. He arrived on time, completed the work and cleaned up the area. I highly recommend Fenwick for all gas line work and plumbing. Thanks.
Response from owner
August 26, 2025
Evelyn
I had been waiting two weeks to get plumbing services from another service provider who was not able to fix the problem when they came out. Called Fenwick and they were able to provide me same day service and fix the problem. Nathan was courteous, identified the problem and replaced the faucet. He thoroughly explained and showed me the cause of my leak.
Response from owner
August 25, 2025
Robin Spital
Andrew Mitchell came today and did a magnificent job on 3 faucets, including several new valves. He was extremely nice and explained everything. I recommend him very highly.
Response from owner
July 15, 2025
Suzan Molans
Fenwick used to be the number one choice for my plumbing repairs, but they have become greedy like everyone else. Had a toilet issue and the repairman from Fenwick said that it would be 383.00 to pull up the toilet and repair the "O" ring. He didn't want to do the job and you could see it from his demeanor. He then stated if I have to pull up the toilet I will break the toilet. He then stated, "Thank you Ma'am, it will be 89.00 for the call." Do not ever use Fenwick. They are now heating and air too and had the same problem with their greed when I had them look at an air conditioner. Buy a new outrageous system was their advice and had another company come out and look at it and repaired it right away. Had a handyman look at my toilet and he fixed the problem for only 105.00. Do not use Fenwick. Greedy and a waste of time.
Response from owner
August 20, 2025
Andrew Yurkowski
Ronald Ayers was excellent. When presented with our issue, he knew right away what the problem was and was able to fix it. He also showed us where the shutoff valve for the water into the house. We thought we had to shut the water off at the street. Ron was professional and friendly. I highly recommend him.
Response from owner
August 20, 2025
Audrey Schlau
Had a blocked garbage disposal drain. I called for service @ 6p but still had half a sink I could use so immediate service wasnt needed. Got an appointment for first thing this morning. I received an email and text they were on the way and Nathan arrived 10 minutes later. He evaluated the situation, provided a thorough explanation of what needed to be done including the cost(which included a senior discount as well as 2 others) and length of time he needed. I authorized the work and he got to work. i was thrilled i didn't need a new machine! He explained everything he was doing along the way and cleared the blockage. He educated me on proper use of which I honestly wasn't aware of a few things and also taught me how to clean the disposal; who knew!!!! Wouldn't hesitate to reach out again if ever needed.
Response from owner
August 19, 2025
23csx
Service Technician James did a fantastic job repairing my homes water pipe. Definitely prompt and Professional. Fenwick came out the same day. Nice availability.
Response from owner
August 18, 2025
Scott Durland
Rafael Serrano trouble shooted my plumbing issue, which 3 or 4 other plumbers couldn’t resolve and provided practical solutions that actually worked to address my issue. Rafael was friendly, knowledgeable and practical in his approach. I am very pleased with the work done.
Response from owner
August 15, 2025
Dave Masiello
Tech Jessie came out and found out where the source of our leak was within minutes. His partner and him were very polite and patient. They fixed the issue and cleaned up. No complaints here. They did a good job. Thank you
Response from owner
August 14, 2025
Tracy Tackling
Phenomenal experience with Dayngel (the Fenwick technician dispatched to my house) for an immediate plumbing need. He was fast, professional, extremely courteous and had my issue fixed up in no time. Will definitely request him for any future plumbing needs. THANK YOU!!!
Response from owner
August 12, 2025
Quinn Harrington
My garbage disposal pooped the bed. They came out the next morning, finished in time for breakfast. Reasonable price w/Comfort 360 membership and 15% off.
Response from owner
August 11, 2025
A Hill
Frank was early, courteous, and very knowledgeable. He exceeded our expectations and repaired our plumbing issues quickly.
Response from owner
August 11, 2025
Jennifer Bonello
Our technician was Andrew and he was very nice and professional while dealing with my mother. She is hard if hearing and can be a a handful but he was kind and professional through the whole process. He explained the issues and fixed them quickly. He also answered a few other questions she had about her plumbing, which put her mind and ease. It was very nice of him. We had a good experience overall.
Response from owner
August 8, 2025
John Peters
We had Fenwick Plumbing (Kahn Carleton) to our house to fix our disposal from backing up and a few outdoor faucets. He did a wonderful job, was very personable and highly recommend him.
Response from owner
August 8, 2025
Helen Williams
Matt , Paul and Tino successfully hooked our home to city sewer. It was a challenging job that required over 2 hundred feet of pipe and a sophisticated pump station. They were professional and hard working. I would recommend this team for any plumbing project big or small. Thank you guys! Great work!
Response from owner
February 28, 2025
Caroline Sanchez-Bell
Tim was great! Very professional. He diagnosed our toilet issue immediately. He completed the work quickly and was very personable!!!
Response from owner
August 7, 2025
Natalie Mendez-Tuchardt
Frank came out for an estimate to replace a couple of shower tub combos. He was very polite and honest about what would need to happen for me to have these replaced. I felt very confident with the level of knowledge and decided I would certainly use them to perform installation once I got the parts.
Response from owner
August 6, 2025
Jon Windness
The technician was very polite and helpful. He explained everything very well and did a good job on an in-house repair and the installation of a water softener. Well done.
Response from owner
August 6, 2025
Anthony Bonelli
Khan was the best. Took care of all of the issues that needed repair and explained everything. Fenwick always does a good job and has great communication.
Response from owner
August 5, 2025
Joann Mason
Patrick was extremely professional and his customer service is outstanding. He is very responsive, polite and knowledgeable with plumbing repairs. Very attentive to the client’s requests and clarifications.
Response from owner
July 31, 2025
Albert Roark
. I’ve always used Fenwick for my plumbing needs and though high priced they do quality work. This was no exception. The technician arrived on time, inspected the job and then gave me a quote. After I picked my jaw up off the floor and got my heart rate back down, l told him that price was way too high. I had to get the work done so he cut the price a bit. He went to work and a couple hours later the work was done. An excellent job by a professional. Thank you Fenwick.
Response from owner
April 4, 2024
Bernie M
July 30, 2025 Patrick and Paul came out to help service pipes with our shower and they were very very helpful answer all of my questions showing me everything hands on. The were Awesome I definitely recommend Fenwick for any pumbling services. Perfect services! Again Patrick an
Response from owner
July 31, 2025
Anita S
Exceptionally pleased with the service we received from Danielle McM at Fenwick. We had a leak and he came out the next day and did an outstanding job. We were particularly pleased with Danielle's attention to detail. He was very respectful and knew what he was doing. As a side note, this is the second time we have used Fenwick in the last 7 months for plumbing needs and we couldn't be happier with both the quality of the people Fenwick employs as well as the quality of the work performed. Well done! Highly recommend Fenwick.
Response from owner
July 29, 2025
Jackie King
Ben was great. Very respectful and knew what to do immediately. Unfortunately we had to have pipes moved but he made sure to clean up any debris from the install. I am thankful I now have a working garbage disposal and running water in my kitchen 😊.
Response from owner
July 28, 2025
Baird Fulghum
St Johns Fl-- Steve went above and beyond . Very professional also friendly. We had problem with mbr sink faucet being difficult to turn. Installed new Moen. Great work all around !
Response from owner
July 25, 2025
John Faldetta
Tim installed a utility sink and soft water hose bib in garage and disposal and faucets in kitchen sink. Excellent work. Very happy with results.
Response from owner
July 23, 2025
Julie Warrenfeltz
We called yesterday to get a quote to remove a broken bidet toilet combo and wanted someone who was experienced in replacing it with a new one. Frank was very knowledgeable and experienced, so we agreed to have him do the job on the spot. The last plumbing company that came out said that they weren't able to put that same toilet in that Fenwick was able to do in just a few hours (that included going to go get the replacement). They did great work and we're very pleased with their professionalism and workmanship.
Response from owner
July 16, 2025
Henry Rose
Professionally done job to replace connection at water meter. Steve did a great job and explained the issue. Recommend Fenwick.
Response from owner
July 9, 2025
James Owens
Once again outstanding Service from true professionals! Mike Sr and Mike Jr identified the problem... fixed the issue under warranty hassle free! While here ... they also gave me a great deal on new faucet for kitchen. These guys are top notch we go nowhere else but Frenwick for our home needs.
Response from owner
July 9, 2025
Jackie Reeves
Steven Bush did a plumbing job for me today. We were very happy with his job. Very courteous and cleaned up after job.
Response from owner
July 8, 2025
Priscilla Howell
Fenwick plumbers, Michael Bowen Sr. and Jr., did an excellent job of installing our water heater and kitchen faucet. Would recommend them to anyone.
Response from owner
July 8, 2025
Todd Fischer
Fenwick has been my first call for plumbing issues for years. They’re always quick to respond, efficient in getting the job done, and reliable every time. Their consistent service has earned my trust, and supports my reflex to call them first without hesitation.
Response from owner
July 8, 2025
Colleen Stevens
Nathan with Fenwick was excellent! Courteous & professional & knowledgeable! Extremely pleased! Fixed commode in record time! Fenwick has great customer service and responded promptly to my need- within 4 hours of my call Nathan was here!
Response from owner
July 7, 2025
Steven McMorrine
Fenwick Home Services, specifically Patrick and Josh, did such an amazing job! I knew I had to deal with a leak, 2 broken shower handles and an outdated water heater. I called Fenwick just to get a quote on the water heater but because of Patrick and Josh’s amazing customer service, I went ahead and had them take care of the remaining issues. Thank you Patrick and Josh!
Response from owner
July 3, 2025
Neal De
No problems, excellent work by, Dayngel Fernandez. Was on time, no muss, no fuss, went right to work, neat, clean, and efficient. If I ever need you're services again, please send Dayngel. I called today July 4, 2025. Problems with the kitchen sink. Fenwick's plumber Fadi Atlyari was here on time. He went right to work, no muss, no fuss. He was neat, clean, and efficient. Great work from Fenwick employees. Good experience with your representatives. Many thanks.
Response from owner
October 21, 2024
Clarence Williams
Gentleman by the name of Frank, took the professional approach and explained several options and gave me the best price . Extremely professional!! Frank Lamia in particular was one the most pleasant and comfortable experience I have ever had. His team with thim that day was friendly and tidy to clean up after the installation. Thank you for a great job!!
Response from owner
June 25, 2025
Pat Adams
They came on time. Had work done under bathroom sink. Left everything nice and clean. They were very pleasant and curtesy was great. Would definitely use them again.
Response from owner
June 30, 2025
Breanne Abbott
The technician was great. He was able to fix the kitchen faucet in a timely manner. He was very nice and courteous. I was very happy the cost of service was lower than expected. I would definitely recommend the company.
Response from owner
June 30, 2025
EC
Raphael of Fenwick Plumbing did a great job Installing new kitchen faucet ! I always use Fenwick and they never disappoint ! Thank you!
Response from owner
June 27, 2025
Nunya Bizness
James Pike was awesome! He was personable, knowledgeable, quick, and very considerate! He installed a brand new toilet in no time!!! We are happy customers and we will definitely use this company in the future, for all of our plumbing needs!!
Response from owner
June 26, 2025
Robin Persaud
AMAZING SERVICE!!! They exceeded my expectation. I got my home water line replaced and Daniel McMillian, Kodie King, and John Attnip were amazing. They were very professional, kind and knowledgeable. If you need any plumbing done to your home definitely choose Fenwick and ask for these guys. They went above and beyond to make sure everything was to perfection.
Response from owner
June 26, 2025
hijinx
Highest appreciation for Fenwick and tech Adam G! Booking online was super easy and I was excited to see early next day availability. Adam arrived promptly and was courteous, respectful of our home, professional and in general, a very pleasant person. He was both efficient and thorough; we couldn’t be happier with our plumbing service. Thank you so much!!
Response from owner
April 25, 2025
Ralph Lloyd
Brenden was very professional, took care of the matter with the most efficiency of not harming any of the other plumbing. He also was conscientious enough to take his shoes off as he came into the house and was always very polite with his answers.
Response from owner
June 18, 2025
Steven Morris
Patrick took care of installing everything professionally and timely. Appreciate his efforts helping out an old Sailor 🐙🇺🇸
Response from owner
June 16, 2025
Maria W
Great service!! I was impressed from the minute I called to schedule an estimate for installing a utility sink in our garage to the completion of the job. DJ in dispatch was very nice and informative on their process and was able to schedule me an appointment the same day. That's when we met Khan Carleton the plumber. He is super friendly, super knowledgeable, very patient and he sure does know his stuff. He answered all our questions in detail (and let me tell you my husband sure does have alot...lol) and that's when we decided he's a keeper. He kept us informed on everything he was doing from beginning to end. He's also very neat and tidy with his work and I have a feeling that this is him all day every day!! Pricing was great (we thought it was going to be way more than it was) and we also received a 10% discount so make sure you check out the coupons/discounts listed on their website. We're very happy with our new utility sink. We're glad that we chose Fenwick and blessed that Khan took the call and made it happen. You guys now have a customer for life and we sure will spread the word. Thank you so much!! P.S: I'm adding a pic of my new sink.
Response from owner
June 13, 2025
David Butler
In Callahan Florida, Youn Lopez completed my Daikin AC and HVAC's first annual maintenance checkup. Very professional service. Youn answered or explained all of my questions about the maintenance services being performed. I now know that Waychoff and Fenwick have merged, adding plumbing and electrical. I asked Yaun about their plumbing services's ability to install a flash water heater under my sink. He assured me that Fenwick could handle any plumbing and electrical work required. D. Butler
Response from owner
June 13, 2025
Lynda Martin
I want to highly recommend Ron Ayers, Fenwick Service Plumbing Technician, for his excellent work in analyzing my plumbing problem and correcting it in a professional way, He pre-explained the cost of the repair and answered any questions. I rate him A+!
Response from owner
June 13, 2025
Allison Corbett
Jesse and his partner did great. They were efficient. The price was great and it was no nonsense. He listened to me. I got what I needed and he gave a very reasonable price. Work was done immediately with little interruption of life (ie water was turned off just for a little bit). Great job, guys!
Response from owner
June 6, 2025
richard linville
Today Nathan Liska came to our home to repair a plumbing issue in our main bathroom. Not only was he knowledgeable but polite. He made the necessary repairs in a professional manner that earned my trust. He is always welcome in our home and I recommend you consider him for your needs accordingly
Response from owner
June 5, 2024
sharon doughtery
We had to have a toilet replaced and another one was rebuilt. The technician Andrew was perfect for the job. He arrived on time and explained every detail of the work being performed. His professional manner was appreciated.
Response from owner
December 9, 2024
George Chubeck
We called Fenwick on Saturday at 11:30am for our garbage disposal was leaking, by 2:00pm we had a new disposal installed. I woul highly recommend this company for your plumbing needs
Response from owner
June 2, 2025
Michael Truelove
Justin arrived ontime, evaluated the evident rust, proposed a solution and fixed the problem by replacing some pipe and adapters. He was able to prevent a disaster in the making.
Response from owner
May 30, 2025
Anastasia Knapp
Nathan was prompt and worked hard to find my shower’s part! He provided education on the product and was thorough. Appreciate his professionalism and courtesy!
Response from owner
May 28, 2025
Saphire Cotto
Daniel Macmillian was amazing! He knew what to do in a trick situation. We would recommend him to anyone with plumbing needs. Well be calling him back in the future
Response from owner
May 26, 2025
Diane Burton
Fenwick Plumbing provided great service. Scheduling was easy and offered multiple options for availability. Dayngel, the technician was terrific, thorough and went above and beyond. Very helpful and had good suggestions. I highly recommend and will use their services again.
Response from owner
May 1, 2025
Jared Libman
I’ve been using them for over 10 years with no problems. Never felt ripped off. I had them come to replace a faulty cartridge in my sink faucet and they tried to charge me $900!!! They said because I have a “nice” faucet that it required a specialty cartridge. The manufacturer website specifically states it uses a standard cartridge that can be bought at Home Depot for $10. So after watching their 3 minute video on how to do it yourself and with a standard Home Depot cartridge. I fixed it myself for $10 and 5 minutes of my time. Now that they’re corporately owned they will astronomically rip you off when they get a chance.
Response from owner
May 23, 2025
MrV Crayton
The plumbing professional was excellent. Mr Fadi, was his name and he was courteous, knowledgeable, honest and quick. My job was not large but he handled it with ease and respect for my home. I would definitely recommend Fenwick!
Response from owner
May 22, 2025
Willie Span
Hi, I give the technician the highest rating possible. He was very professional, friendly and did a wonderful job. He explained what he would be doing before and after the work was done. Fenwick Plumbing has an excellent employee.
Response from owner
May 23, 2025
Sandy Lo
Fenwick was amazing! I was struggling to find a plumber that would replace an undermount sink and fix a leaky pipe. Fenwick was able to send someone same day! Justin and his partner were prompt, got down to business, and discovered we had a leak in the faucet as well. I highly recommend this company for your plumbing needs!
Response from owner
May 21, 2025
Susan Gilbert
Khan Carleson was our technician. Very professional. Diagnosed the problem and came back the next day and installed a new toilet. Polite and cleaned up area after. Looks great. This is the second time I've used fenwick plumbing this year. Always come out the same day. All technicians are polite and knowledgeable. I would recommend them to anyone having problems.
Response from owner
May 21, 2025
Art Natale
Just had the best experience with Fenwick Plumbing to fix a leaking toilet. Daniel did an awesome job. He was professional, on-time, and very communicative regarding the issue, estimate, and the fix. You can't go wrong with Fenwick - they're the leader.
Response from owner
May 19, 2025
Courtney Stewart-White
Our technician Ron Ayers was absolutely fantastic!!!!! He was courteous, professional, knowledgeable, and compassionate!!! He explained to us exactly what was going on and how he was going to fix it. Ron was so thorough in his explanation and put us at ease!!! He was on-time, efficient, and moved rather fast BUT he paid attention to every detail to make sure the job was done right!!! Ron Ayers was so nice, genuine, and trustworthy while working in my home. Ron showed that he loves what he does and making his customers happy. Ron has great professional values and ethics. He should really be studied for how to provide customer service at the highest level!! I appreciate Ron Ayers for the work he had done in my home and would definitely recommend him to anyone that needs assistance with their plumbing. Fenwick should be proud that he is a great representation and ambassador for the company!!!!
Response from owner
May 16, 2025
Elaine Braun
The entire Waychoff/Fenwick team did a great job on replacing our whole HVAC system. The job was done in one day including explaining how the new thermostats work and cleanup. All team members were courteous, knowledgeable and efficient.
Response from owner
May 14, 2025
Jacqueline Becks
I had a team of 4 on my project and expected to be done late afternoon. However, these gentlemen came in for to work and was done in 4 hours for a total system. Awesome job done and certainly will recommend them to others.
Response from owner
May 8, 2025
Matthew Breuer
Having needed Fenwick’s plumbing services many times over the past 15 years, we always have high expectations when we call Fenwick for plumbing service. Fenwick’s recent service at our house exceeded expectations. James Pike arrived on time, was extremely knowledgeable, and performed the services very efficiently. He kept us informed every step of the way and provided estimates with options to help us gauge the scope of the repairs needed, and the ultimate resolution of the issue. Once again, Fenwick has provided tremendous service through courteous and skilled plumbers.
Response from owner
May 5, 2025
Patti Wilson
Recently had a problem with water intrusion running into my owners bedroom and closet. The main drain in my owners bathroom had water backing up through the shower drain and the toilet was gurgling. Fenwick was able to schedule a technician to be here within a couple of hours. Technician was prompt and was able to quickly diagnose the problem and make recommendations on how to best handle the problem. Fenwick has a warehouse nearby and the parts were delivered in less than a hour which allowed the work to be completed the same day. The technician explained everything completely and did an excellent job of cleaning the entire work area. Everything was back in working order within six hours. Their price was exactly what I was quoted and very reasonable. This is not the first time I’ve called them and needed a quick response - they never disappoint and always make me confident that I can rely on them for future plumbing work! 05/02/25 The hose connections outside were corroded and couldn’t get the hose disconnected. Nathan arrived on time and explained what the problem was and gave me a quote for the service. He also offered me the military and senior discount which I usually forget to ask for. The service was completed promptly and at the price I was quoted. Nathan kept me informed of the service as he was working.
Response from owner
March 18, 2024
Jennifer Canfield
Had my propane hot water heater replaced today by Rafael I was hesitant at first to go with Fenwick because of some of the reviews I read but when Rafael came out to give me a quote, he was very thorough and I could tell he knew what he was talking about. I chose to go with Fenwick primarily based on the experience when he gave the quote. During the installation today he again was very thorough and took his time to make sure everything was done just right. When he was finished, he showed me how my new tank works and gave me time to ask questions. Based on my experience with Rafael I would highly recommend Fenwick.
Response from owner
May 2, 2025
Susan Angel
We called Fenwick to replace our gas water heater and couldn't be happier. The plumber that provided our service was Michael Bowen. He conducted a thorough evaluation and clearly explained our options. Everything was installed with extensive care and detail. I was pleased with our experience. Customer service was excellent.
Response from owner
May 2, 2025
Paul Franks
I could not recommend Fenwick Plumbing more. They had two crews here today to do a re plumb but determined where we had a leak, fixed it and on the way saving us considerable money. The team was terrific to work with.
Response from owner
May 1, 2025
Sam Swantek
Patrick was absolutely incredible. Aside from doing a great job, he is a great person. I felt extremely safe and comfortable with him in my home. He was very careful and respectful and made sure he answered all of my questions and that I was comfortable and pleased with the service. I have never had a better experience with a plumber. Thank you Patrick!
Response from owner
May 1, 2025
Donna Gordon
We always have a positive experience with Fenwick Plumbing! Patrick was very professional and respectful of our home. The bars were installed and everything looks great!
Response from owner
December 23, 2024
Nicole H.
Ron Ayer’s was fantastic. He was very prompt & knowledgeable about our issue. Highly recommend Ron for any plumbing needs.
Response from owner
April 23, 2025
Matthew Fraher
Technician/plumber showed up on time. Neat, clean and very professional. Justin evaluated the areas I needed assistance/service for and treated it like it was his own home. Came up with the right solution at an affordable and reasonable price.
Response from owner
April 22, 2025
Roger Wright
Phenomenal Service from Fenwick Plumbing — Ask for Daniel and Tino! I had an amazing experience with Fenwick Plumbing today, and I have to give a huge shoutout to Daniel McMillan and Tino. Daniel was incredibly professional, knowledgeable, and patient — he took the time to explain the issue, the solution, and made sure I fully understood everything before starting the work. He went above and beyond to not just fix the problem, but to do it the right way. What really stood out was how much pride Daniel and Tino took in their work. They were efficient, respectful of my home, and brought such a positive energy that they literally turned a bad day into a great one. It’s rare to find people who care this much about the quality of their work and customer experience. I was so impressed, I’ve already told 11 people about the service I received today. If you need plumbing work done and want peace of mind, call Fenwick and ask for Daniel and Tino — you won’t regret it!
Response from owner
April 22, 2025
William Trull
Ron Ayers from Fenwick Services provided excellent plumbing services today. Ron answered all questions, promptly provided an estimate for all repairs and completed services in a timely and professional manner. Thanks to Ron for the excellent service.
Response from owner
April 21, 2025
Sal
Dayngle Fernandez did an excellent job at locating and repairing our water main leak on a holiday weekend, none the less. He was efficient, fast, and a pleasure to work with. Dayangel is a true asset for Fenwick and their Team of plumbers. Thank you so much for helping our family when we really needed you.
Response from owner
April 22, 2025
P. Carson Dean
Today, I give Fenwick Home Services a 5 star. Because from the first call speaking to a great representative explaining to him that I had a plumbing company out to put in my new hot water heater just this Mar. 25 and I felt that his work was not up to par my hot water heater had a slow leak around the screws by the expansion tank. So he sent out Steven Bush who was a licensed plumber and it really made the difference! I called on a Saturday and there was availability today and also I was given a discount for seniors. "Words Of Advice!" Please use Only Plumbers who are licensed and who are also listed as current and have a good credit rating with the Better Business Bureau in your city. This was my first mistake. Moving forward I will be using Bill Fenwick Home services to help me when I need them. Because we all need to have the confidence that There are still some good companies out here in Jax fl. Thanks Carson 🙏
Response from owner
April 21, 2025
Lynette & Mark Weber
The technician, Dale Michael Willis, was very professional and personable, answering all of our questions and giving us detailed possibilities for fixing our water softener problems. We highly recommend him and Fenwick Plumbing for any plumbing problems.
Response from owner
April 17, 2025
James Maddox
Michael Bowen Sr with FENWICK Replaced our Tankless Water Heater and several other Plumbing projects in our house and he did an exceptionally good job and I Highly Highly Recommend his work.
Response from owner
April 16, 2025
D&G FraserCompany
We use Fenwick on three properties for plumbing and HVAC. This visit was a little more challenging but they were up to the task. Fantastic service, installation, and customer service! Definitely will continue to be our go to for plumbing and HVAC services! Special note our plumber, Mr Bowen, had to be the best plumber we ever encountered! Knowledgeable, friendly, kept us informed as he worked through the complexity of our job and had great suggestions. Will ask for him by name !
Response from owner
September 13, 2023
Patrick DePirro
I had my water softener replaced, same day, today by Dale Willis with Fenwick, and the experience was nothing short of perfect! From start to finish, their team demonstrated professionalism, efficiency, and expertise. The technician arrived on time, was courteous, and walked me through the entire process. They ensured everything was installed seamlessly, tested the system thoroughly, and even took the time to answer all my questions. Not only is my new water softener working flawlessly, but Fenwick made the entire process stress-free and smooth. I truly appreciate their dedication to quality service and customer satisfaction. If you're looking for top-notch plumbing services, Fenwick is the way to go! Thank you, Fenwick, for your outstanding service!
Response from owner
April 15, 2025
Jon Kronz
Called at 8am. Phone service was great and the technician (Fadi) showed up at 10. He went over the problem with us and explained everything. He came with everything needed. In two hours he had replaced the disposal unit and cleaned out the pipes. Service was excellent. He cleaned up and it was like it never happened. Great service!
Response from owner
April 14, 2025
Martha B
Fadi arrived on schedule, was very polite and professional and proceeded to assess the problem (a leaky toilet). He diligently worked to get everything done properly, checking all possible causes for the leak. He was very respectful of the fact that I have a 2-year old in my home and the need to keep the doors closed and the front door locked when he had to go out to the truck. I can only say good things about the service he provided. He is a stellar employee and a great representative of the Fenwick company.
Response from owner
April 10, 2025
AL Jax
Jesse Thigpen gave us sound, realistic, unpressured options when our hot water heater stopped working. His clear expertise, valid suggestions, and good pricing resulted in our replacing not only our gas hot water heater but also our very old water softener system. The equipment was swapped out and tested very efficiently, and we are very pleased with the work. We will ask for Jesse the next time we call Fenwick for help.
Response from owner
April 10, 2025
Meagan Johnson
I've used Fenwick multiple times for my AC they've always been reliable and fair today I had them come for plumbing for the first time, I had a clogged toilet. James Pike came in and fixed it in no time, very professional and polite he explained everything very clear every step of the way and made sure I understood and didn't have any questions I'm very pleased with My experiences with Fenwick
Response from owner
April 8, 2025
paul silva
Very professional and knowledgeable on the task at hand it was awesome workmanship and will definitely tell anyone in need of a plumber to give Fenwick a call and Rafael Serrano and Mike jr. where top notch will use them again for sure.
Response from owner
April 3, 2025
Kelli Fuller
My mother had a leaking bath faucet and needed new faucet handles as well. My son recommended Fenwick because they replumbed his house and did a great job. I called Fenwick and Fadi Atlyari was here within 30 minutes. Fadi was extremely polite and after we explained the issues with the old faucet handles (old and hard to use), he recommended a replacement to not only fix the leak but also make it much easier for my mother to use. Fadi explained everything he was going to do first, then worked very efficiently. I highly recommend Fenwick, and especially Fadi. Fadi did a great job, was super helpful, very experienced, and extremely pleasant. Thank you Fadi and Fenwick!!!
Response from owner
March 28, 2025
Howard Goodman
I had Fenwick come to my residence to check on my HVAC system as well as a plumbing issue to address. The first tech to come was the plumber John Matthew. I discussed the issues I’ve been dealing with and he was very thorough with his explanation on how to fix the issue. Problem was solved quickly and efficiently. The next tech to show up was the HVAC, Dylan. He was there just to do routine maintenance. He showed such respect for my property conducting his business in a very clean manner. He explained everything he performed and gave me simple advice on how to keep my system running efficiently. I was so pleased with both Fenwick employees that showed up and did excellent service.
Response from owner
November 12, 2024
Mary Intemann
Michael Bowen did an EXCELLENT job installing our new water heater and water softener system! He was friendly, efficient, thorough, informative, hard-working, enthusiastic, and spent over a full workday on our home! Highly recommend this awesome person and this company!!!!
Response from owner
March 25, 2025
John Gambardella
On time, and got the job done. Shower cartridge broken, causing Water shut off to entire home. Technician, Steve, very pleasant and capable. Grateful to have this done on Sunday and be up and running again.
Response from owner
March 17, 2025
Shurnita Jones
Khan was impressively awesome! He fixed multiple issues efficiently, gave us an outstanding deal, and even took the time to clean up after himself. Professional, thorough, and hassle-free service—highly recommend!
Response from owner
March 14, 2025
Guy Beard
Fenwick Home Services did a complete and finished job again. Dale has taken care of our plumbing needs at our home and business. From taking care of clogs and leaks to installing new water access to equipment, Dale always works efficiently and with expertise, leaving the site looking good. Thank you, Dale and Fenwick
Response from owner
March 13, 2025
Tanner Anjola
Scheduling was super easy and quick. Justin arrived promptly at the beginning of our 4hour block and did a phenomenal job with repairing damage to our toilet! The pricing was reasonable as well. 10/10 would recommend for your plumbing needs.
Response from owner
March 12, 2025
travis titchenell
technician was efficient and very straightforward. He explained everything he was doing and recommended further things we could do to help the longevity of our plumbing.
Response from owner
March 12, 2025
Michael Crase
Justin was amazing. He came out and not only did the job he did it with care for personal property. He saved me a lot of time and hassle. Definitely would recommend Fenwick for any of your plumbing needs.
Response from owner
March 12, 2025
Michelle Moraski
We have just moved into our home in St. Augustine and needed some plumbing minor repairs. Khan came out today and was so polite and helpful in resolving our issue and providing additional tips regarding our homes plumbing. I highly recommend him and Fenwick Plumbing.
Response from owner
March 12, 2025
Liz Ross
Dale arrived promptly and provided us with multiple options for the installation of a water softener. He’s polite, professional and prompt. We will be happy to have perform our install!!
Response from owner
March 10, 2025
Michael Roberts
Excellent service on today from Fenwick. Kitchen sink pipe came loose late last night. Schedule an appointment by app around 3:00 AM. Dale the technician show up on time 8:00 AM. Quickly diagnosed the plumbing issue and explained options to resolve the issue. Extended or adjusted the pipe length and fitting to resolve problem. Tested for leaks. Pointed out potential issues or leaks around hot and cold connections due to corrosion with pictures. Replaced the fits to avoid future leaks. Great job!👍
Response from owner
March 10, 2025
Mark Stitchalk
Your employee, Dylan Smith showed up timely. He introduced himself and asked if where he parked his vehicle was okay. Dylan showed excellent Character, was very personable and very knowledgeable. He completed his assignment within the timeframe he provided on arrival. He cleaned up and went over detail of his inspection. Dylan is an asset to your Organization. Dylan, thank you. It was a pleasure meeting you and speaking with you this afternoon. And remember, I'm requesting you to install my new system!!
Response from owner
March 6, 2025
Cheryl Vigh
My Fenwick plumbing experience was excellent. Technician - Dayngel Fernandez was knowledgeable, friendly and efficient. I will certainly recommend him specifically to family and friends for any future plumbing repairs needed. Cheryl V.
Response from owner
March 4, 2025
Mr G Tyree
Frankie has been my go-to plumber for all my properties, consistently delivering exceptional service. Professional, reliable, and highly skilled, he tackles every job with efficiency and expertise. Whether routine maintenance or urgent repairs, he gets it done right the first time. Highly recommend!
Response from owner
March 3, 2025
Frank Patrick
Rafael was my plumber, he was very professional and knowledgeable. He replaced my hot water tank on a Sunday and made sure we were happy with the job. Glad that Fenwick has pros like Rafael.
Response from owner
March 3, 2025
Beck
Dayngel was extremely helpful during my visit, even with the old pipes and hardware that was corroded. He got the job done in a timely manner and communicated throughout the whole process. Would recommend!
Response from owner
March 3, 2025
Richard Carr
I had a plumbing problem and contacted Fenwick Home Services. They scheduled me for the next day. They verified the appointment via email. The next day, they sent me a text when their representative was on the way and his ETA. The representative arrived on time, identified himself, and wore shoe covers to protect our floors. He was very courteous and explained exactly what needed to be done. When complete, we paid him and almost immediately received an emailed receipt. I highly recommend Fenwick!
Response from owner
March 3, 2025
Slick Bender
I needed several shower valves replaced. Michael Bowen did an excellent job showing me options, providing recommendations and pricing, answering my questions, and then completing the work for all three of them by the end of the day. He was extremely knowledgeable, organized and efficient, beyond courteous, a pleasure to talk to, and even took extra care when around my anxious pup. The result was three perfectly functioning and beautiful showers. Very happy, thank you!
Response from owner
February 28, 2025
Beth Pospyhalla
Dillon and Shawn did a great job! Super friendly, professional and efficient. Dillon had sone great tips for our new faucets/sink and gas cooktop. We are glad we chose Fenwick. He is a great asset to the Fenwick team!
Response from owner
February 26, 2025
Beth Miller
This is our second time using Fenwick, this time to replace bathroom faucets, shower heads, shut off valves, etc. All was completed perfectly. Craig and Tim were both professional, knowledgeable, listened to our concerns and answered all questions. We will definitely continue to call Fenwick for plumbing and will be adding AC service also. Highly recommend! We called for a review of our plumbing as well as water heater replacement. Tim was extremely professional and knowledgeable. Work was performed same day. He explained everything as he went, made suggestions and answered all questions. We will definitely call Fenwick for the remainder of our upgrades and request Tim. Very fair pricing. We highly recommend! Most recently we had our HVAC tune up completed. Build it a great job, was very informative, and very helpful with questions regarding our thermostat. As always, we are completely happy with the service provided.
Response from owner
February 24, 2025
Ralph Stockmayer
Steve Hancock and his assistant. Showed up on time and immediately got to work. They correctly identified the damaged 1/2" pvc pipe and the impacted 2x4 base frame. They proceeded to replace it. They waited for the glue/resin to dry and patched up the excavation with mastic. The water supply was turned back on and they checked for any leaks...there were none.They cleaned up the area and we had a final review before they left. Thank you
Response from owner
August 1, 2024
Donna Magel
This company is great! Excellent technicians and prompt service. This is the second time I've used them. This time was to replace my garbage disposal. Andrew went above and beyond making sure there were no leaks after completing the job and even registered my new disposal for me. I am so embarrassed I forgot to tip him. He definitely deserved one!
Response from owner
January 6, 2025
Linda Ingram
Frank Lamia was our technician and was knowledgeable and friendly not to mention courteous as he kept his shoes off inside the condo. He also checked the faucet after turning the water back on to ensure the leak was fixed. Highly recommend.
Response from owner
February 17, 2025
Jayne Daube
Patrick was so thorough in trying to figure out our issue. He took the time to explain everything he was doing as well as the reasons for the work. He was prompt and wonderful to work with! Highly recommend Fenwick Plumbing.
Response from owner
February 12, 2025
Robert Mercer
Ben arrived as scheduled and immediately completed the estimate. He began work promptly. The technician was friendly and answered all my questions. His work was excellent and he cleaned the area before leaving. I would recommend Fenwick Plumbing and this technician if you are looking for prompt service and quality workmanship.
Response from owner
February 11, 2025
Chris Hurst
Great experience with clogged plumbing and HVAC annual tune up. Was able to come out same day for plumbing issue with reasonable rates and the associates that came was extremely friendly and competent. Would highly recommend.
Response from owner
February 7, 2025
David B
Daniel was perfect. Very professional and personable.Did a jam up job of replacing my toilet and additional work. Cleaned up like he was never here. One of the best experiences I’ve had with a service company….Would highly recommend. Thank you Fenwick…
Response from owner
February 7, 2025
Harry Smith
I had a problem caused by ineptitude in trying to do my own plumbing. I called Fenwick on Sunday late afternoon and asked for help. They sent Raphael out that evening to rescue me. He solved my problem very quickly and helped me understand better how my system worked. While he was here he also installed a kitchen faucet for us. He installed it in one tenth of the time it would have taken me to do so. He was terrific-if we have any other plumbing problems I will call Fenwick and ask for Raphael.
Response from owner
February 3, 2025
Cathy B
Christopher did a great job! He was on time and very professional. Was able to fix our plumbing issue properly and quickly.
Response from owner
February 3, 2025
Cindy Cahoon
Love Fenwick! Christopher Anderson was prompt, polite and respectful of us and our property. He listened carefully to our problem and quickly went to work. He was very professional and knowledgeable. He explained what he was doing and showed us pictures of what he found.He fixed our plumbing problem in a matter of minutes. I highly recommend Christopher and will request him the next time we have a plumbing problem!
Response from owner
February 3, 2025
Dr. Zack Stalnaker
Aaron and Max did an excellent job! They were kind, timely, and very professional. I’m really glad to have added the HVAC service after the excellent plumbing job (water heater) performed by Michael Bowen. Fenwick really does offer the best services and technicians from AC to Plumbing! Highly recommend!
Response from owner
January 31, 2025
James Aymil
Ron came to my house. He changed out shower heads for me. He worked quickly and listened to my concerns. Very fairly priced. No complaints. Highly recommend Fenwick.
Response from owner
January 30, 2025
Proud American
I could not wait until I was sent this review. Justin who came out to my house is without a shadow of doubt #1!!! Hands down, no argument. The best customer service, professional and reliable. He explained everything that was going on, showed me what went wrong and how to keep the water heater going for the next 15 years. Only down side and it had nothing to do with him was the price. You get what you paid for. Phenomenal experience, HIGHLY recommend this company to anyone who needs plumbing work. Very pleased with the outcome just basking in tears at the price.
Response from owner
January 28, 2025
Barry Bort
Matt and Paul are very professional. Stuck to problem until resolved. Took off their footwear prior to entering the house on multiple occasions. Were insistent on cleaning up all areas inside and out. Did not waste time in any point in a 3 hour process. I will only use Fenwick from now on for plumbing issues. Saved me at least $3,000 based on an alternate assessment of the problem.
Response from owner
January 24, 2025
D. W. D
I had a shower valve failure, needed the valve rough in and piping replaced. Scheduling an appointment through the website was easy and quick, My technician James showed up bright and early the next morning Professional work , Quality work ... Couldn't ask for anything more will definitely be calling James with Fenwick plumbing to replace a water heater in the upcoming weeks. Thanks guys!!!
Response from owner
January 24, 2025
LAD Dixon
I have used Fenwick Plumbing on more than one occasion. I am always impressed with the courteous and professional approach each service technician demonstrates when delivering service. I have always felt the price point based on the work prescribed is reasonable, as well.
Response from owner
January 21, 2025
Addie Chisholm
Khan was very courteous , respectful and efficient .He explained step by step what was needed. I needed him to replace my garage disposal and fix leaks into two bathrooms. If I have any issues in the future , I will ask for Khan.
Response from owner
January 21, 2025
Weps
Outstanding service!!! and thank you for fitting us in as a late repair on short notice! Jennifer in scheduling was outstanding, and the technician Ronald was 10/10 in customer service and repair. Very transparent with cost and what the repair would entail. Will recommend to any and all anytime they need plumbing repairs.
Response from owner
January 14, 2025
Tom Jo
We had 2 plumbing issues - a leaking garbage disposal and a leaking faucet on a bathtub. I called Fenwick and they had Plumber out the same day. Tim was courteous and polite in addition to knowing the plumbing business. He replaced the faucet and the leaking garbage disposal and was finished by late afternoon. We’re happy with the repairs and the job done. Will use Fenwick again?
Response from owner
June 19, 2024
Holly Wiegmann
We called Fenwick to remove an existing vanity and faucet and install a new set. Frank Lamia arrived on time and was a pleasure to work with! He was friendly, courteous, and respectful. He did a great job. I definitely recommend Frank and Fenwick for all plumbing needs!
Response from owner
October 21, 2024
Jen Stocks
Our kitchen sink was leaking and flooded our cabinet of course a couple days before Christmas. I called Fenwick and they sent a plumber named Alan out that night. He was nice, fixed our problem and also our faucet so our water pressure is a lot better now.
Response from owner
December 27, 2024
Chuck Olessker
Our service tech, Patrick is the best!!! Courteous, prompt, knowledgeable, accommodating, professional, informative. What more can a customer ask for? The staff at Fenwick kept me updated with texts, emails and phone calls ... the contacts were not overbearing. It is quite apparent Fenwick is customer service focused. Fenwick is my only call for plumbing services. Thank you.
Response from owner
December 16, 2024
Chris M
New fridge delivered and the faucet behind it was leaking when we hooked up the water line. Called Fenwick at 11:30 on a Saturday and they said they'd have someone out between 12 and 4. Dayngel showed up at 2, had the issue diagnosed and quoted in less than 10 minutes. Less than an hour later the job was done and our new Fridge is in full working order. Dayngel was knowledgeable, friendly and performed a very clean and tidy repair. Dayngel is the man!!!
Response from owner
December 16, 2024
Dana Stephens
I called Fenwick’s Plumbing on a Saturday morning to unclog my kitchen sink. The office team was professional and kept open lines of communication so I knew what to expect and when they would arrive. Fadi arrived within 30 minutes of my call and brought his A game. He was kind, skilled,, efficient, and confident. His confidence made me confident in his abilities. The entire experience exceeded my expectations because of the awesome team at fensick’s.
Response from owner
December 16, 2024
Sherard Saladeen
Called Fenwick with for an estimate for a repipe on my parents house. Darryl came out gave me a fair quote and I decided to go with them and I’m extremely grateful that I did. Matt Atnipp the repipe specialist and his partner Gage they were excellent at their job. Friendly and explained everything what was going on. They are very knowledgeable and experienced.I would highly recommend them for repiping and any plumbing issues. If I need anything else I will be calling Fenwick and asking for Matt. I’m truly grateful and happy for job that they did and being able to help me and my family.
Response from owner
December 9, 2024
Joseph Strain
Technician took the entire day to complete the job because he was along. he had to put together two new toilets plus switch an old one from one bath room to another and disposed one. The home had just placed the entire first floor with engineered laminate floors. Of course he placed floor mats to protect the new floors. He left the house a spotless as he found it, we had a cleaning service just before he arrived. Of course he made sure all toilets were working the way they should. Excellent job.!!!
Response from owner
December 6, 2024
Bella Donna
Dayngel Fernández was the technician sent to do our assessment and repair. He was patient and explained everything to our understanding. He took care and repaired our plumbing issue then cleaned up after checking that everything was in proper working order. There were a few unexpected issues during his repair job but he handled them professionally and calmly. I appreciated greatly that he did his work carefully and to ensure that it would be properly completed. Because of this experience with Mr. Fernandez, I would recommend him and Fenwick Services for any plumbing job.
Response from owner
November 29, 2024
james berry
Had a great experience with your employee brenden. Very professional and did not mind questions about different things and opinions on what we can do in the future if I wanted to change my sink. He left the area clean and looked like no one had been there doing repairs! He reset an undermounted sink and put in a new faucet, did a better job than the people who built the house. Thank you for the great service
Response from owner
November 27, 2024
Prudence Baldwin
Fadi, our plumbing service technician, as polite, efficient, and professional. He answered all of our questions and offered advice but did not pressure us to buy a brand-new toilet. We highly recommend Fenwick.
Response from owner
November 22, 2024
Laura Wilson
First time having Fenwick out for plumbing needs. Super easy to request appointment online! Technician (Ronald) was very friendly and knowledgeable. Fixed us up with a new garbage disposal very quickly! Left our under sink area cleaner than when he arrived, too!
Response from owner
November 19, 2024
Penny Sneider
Jesse, My technician was fabulous! He was polite, knowledgeable and extremely helpful! I would recommend Fenwick, plumbing highly!!! Don’t forget to ask for Jesse and Sean to do your work.
Response from owner
November 18, 2024
Vickie Miller
Big shout out to Michael and his son who fixed my toilet leak. Michael explained the work he was going to do, completed all very professionally and provided details on the issue. He treated me with respect and patience. I would recommend Michael and Fenwick and will use them in the future. (Deb)
Response from owner
November 15, 2024
Zachary Stalnaker
Michael Bowen did an amazing job! Super quick response, high quality professional pluming, and efficient! Also knowledgeable and made recommendations for their AC and electrical services (which I also need)! Overall 10/10👏🏽👏🏽👏🏽
Response from owner
November 12, 2024
Tony Kurtis
FENWICK DOES IT AGAIN! We got a note from the water company that we were losing 50 gallons an hour from somewhere. I called Fenwick, like I did last year from a leak in my master bath. Angel, the technician came out immediately. Super personable and professional guy. He found the problem very quickly with equipment that he was happy to share with us. He then explained in detail how he will fix it and what materials he will be using. Does it get any better than that? He was done from arrival to completion in about 2 hours and charged us a very good price. We are Fenwick customers for life!!! Thank you Angel!
Response from owner
September 13, 2023
Rhonda Price
Michael Bowen and Sean Reade did a great job! They listened to my concerns, diagnosed the issue, and answered all my questions. I appreciate the timeliness of resolving the issue and the helpful tips along the way. We have been looking for a plumbing company for years! Thanks so much for your help! 💫
Response from owner
November 11, 2024
Stephen Cacace
Just replaced our hot water heater. Rafael, the Fenwick company plumber, was efficient and knowledgable. Answered every question I had and left the job spotless when he finished. We are very satisfied.
Response from owner
November 11, 2024
Bar Wiegman
We had a new hot water heater and also added new lines and drain so our condo unit could have a washer and dryer. They worked through the different challenges working with the limited spaces for both projects. Foremost, the plumbers were very professional and courteous and kept us up to speed on progress, and whenever a decision was needed they gave us the different options to solve it. Will keep them in my contacts for future needs and to refer to others who need a plumber.
Response from owner
November 11, 2024
Sharon Stuehringer
Cody did an excellent job! He showed me all that he was doing and he was very neat and cleaned up his work area. He also hauled off the old water softener. I appreciate everything he did and he certainly deserves 5 stars! If not more!
Response from owner
October 31, 2024
Kyle Hulcher
We were having toilet issues, so we reached out to a plumber service. That plumber service felt like it was overpricing us. We decided then to reach out to Fenwick Home Services. When John Matthew Atnip showed up to our door, there was an immediate difference. Matthew was both charismatic and professional. He immediately ascertained the issue with our toilet and proceeded to thoroughly check the rest of our house’s plumbing. The pricing was fair and based on Matthew’s professionalism, we knew we were receiving excellent service. Next time we have a plumbing issue, we will not hesitate to reach out to Fenwick Home Services first.
Response from owner
October 24, 2024
Sissy Signorile
We had a clogged kitchen drain. Called Fenwich and made an appointment. We were already considering replacing our disposal so this seemed like a good time to discuss the possibility. James was our Technician and arrived a just slightly over 2 hours later. (Which was in the early part of the 2 hour window they promised.) They also sent a text with his name and picture before he arrived. James came in, asked a few questions, assessed the clogged issue and we decided to go ahead with a new disposal. He immediately got to work and was finished in less than an hour. We couldn't be more happy with our experience and would highly recommend Fenwick and James for any plumbing needs. It couldn't have been a better experience.
Response from owner
October 22, 2024
Jerry Overton
Technician was on time and completed work as soon as he could locate plumbing parts to do the job. We reviewed the needed parts to fix the toilet flush and fill systems. Based on our discussion, he quoted an estimate of approximately $300 to do the job and I approve to go ahead. After he finished the job, I was presented with a bill for $544 less credits for Sr and repair special. Net amount due was $430 which is over 40% more than his quote. I wouldn’t use this company again based on my experience.
Response from owner
October 9, 2024
Patricia Falaney
Patrick is awesome! Worked on 4 small plumbing needs for us yesterday. I want him every time I call Fenwick!!! Look at the new faucet:)
Response from owner
July 19, 2023
Brian Smith
Cannot thank Rafael enough for all the time and effort he put into ensuring that the system was installed properly and tested. He went above and beyond!
Response from owner
September 28, 2024
Drew Haas
We called Fenwick on Sunday morning and Dayngel showed up within 30 minutes after scheduling the service. He diagnosed and fixed the problem with our plumbing in less than an hour. Fenwick earned a new customer after this impressive performance.
Response from owner
September 30, 2024
Richard Hinger
Extremely happy with the repair. Andrew was timely, efficient and polite. Couldn't be better. Because of him, Fenwick is my plumber and I can recommend your services to all in need of a plumber
Response from owner
September 2, 2024
Bobby Harrold
Michael was very pleasant and kind upon arrival. He was very informative about what our problem was and what products to stear clear of in the plumbing realm. He offered us many options to choose from and even showed us pictures of past jobs he's done. I will highly recommend Michael and Fenwick to my peers as he was a delight.
Response from owner
August 29, 2024
kerri levin
Repaired both toilets and saved me money. Expertly installed a grab bar in my shower I’ve been wanting installed for my 90 year old mother’s safety and made it seem simple. Saved me money again. Fast friendly service!
Response from owner
August 29, 2024
Whitley Crocker-McIntosh
Michael Bowen and Khan were great! He was very informative and patient through the whole process. I just brought a new home and it had a leak. He came out found the leak and explained the entire process of what he needs to do. He even provided information about the history of work done to the home I purchased. They worked diligently and got the job done in a day. I learned some much about the pipes in the home. He's a plumber and an educator. Best experience as a first time homebuyer.
Response from owner
August 29, 2024
Gerald Devose
Use Fenwick Plumbing for all my home plumbing needs, never disappointed. Professional and courteous techs who always seem to know what they're doing. Kept me informed and updated during the entire process. Thoroughly tested each completed project to ensure quality functioning.
Response from owner
August 28, 2024
Lisa Bianchi
Had a great experience with Rafael Serrano at Fenwick. He was friendly and professional and quickly assessed the problem and was able to repair it promptly. We are very happy with the service and will definitely use Fenwick again.
Response from owner
August 28, 2024
Gradyfan
I could not be more satisfied with the work Craig did in replacing my water heater, master bath toilet, and kitchen faucet. All of the work was done neatly, and Craig left the areas he worked in cleaner than when he started. I have called on Fenwick Home Services over many years now, and that is because they consistently do the type of topnotch work that Craig did today.
Response from owner
August 16, 2024
Teofil Boata
Frank just installed a new AO Smith water heater and I would like to share how happy we are (my wife and I) with the work done by Mr. Frank. He was very professional showing on time and provided precious advise in choosing the best water heater for our house.We highly recommend Frank to anyone who need a professional plumber.
Response from owner
August 15, 2024
judy sargent
Fenwick consistently exceeds my expectations! Today was my most recent experience. Matt Gray is so knowledgeable, professional and courteous. He works efficiently and is neat and organized. I very very highly recommend Fenwick for all your plumbing needs. I’d have given 10 stars in this review if I was able to!
Response from owner
August 15, 2024
Geoffrey Johnson
Fenwick comes through again! We needed a new water softener system. Rafael Serrano was the technician that did the install. I felt completely comfortable with every step of our install. Rafael also took the time to educate me on the system and how it works. Thanks for the prompt service as well. Rafael came out the day after he walked through it with me. Thanks again!
Response from owner
December 7, 2023
Joy Templeman
Chris was very professional,very helpful and exhibited outstanding customer service.I was Amazed that Chris was able to install the new toilet tonight. He even left to pick up the new toilet which was extra time and work on his part.We were impressed and grateful for his service. It was a pleasure doing business with Chris.
Response from owner
August 8, 2024
Dana Merritt
We had never had problems with the toilet but all of a sudden it wouldn’t flush. We used a little narrow snake. That didn’t work. My son came over with a 20 foot-long snake. The toilet still would not flush. Time to call the experts Fenwick! Chris came to our home used a bigger better auger, but it still didn’t work. He took the toilet off and he saw the rubber seal and the wax part dissolved and clogging up the toilet. He cleaned everything up and put a new rubber seal on and bolts the toilet. I was happy it flushed, but the bowl was all scratched up from the 20 foot snake. Chris showed me how to take sand paper and gently sand out the scratches. It worked! Then he gave me a pair of gloves and an extra bit of sandpaper and told me it will take some elbow grease to get it all pretty again- but without his advice- I would have been clueless. Thank you Fenwick for sending Chris to my home to fix my guest bathroom toilet. I want to give him 🌟🌟🌟🌟🌟!
Response from owner
August 8, 2024
Jeff Bradley
I Would definitely use these guys again. Did an excellent job with my installation Outstanding workmanship. Excellent and knowledgeable leadership from Shamar Allen.
Response from owner
August 5, 2024
Tigenia Taylor
Christopher arrived on time and quickly diagnosed the problem of the water leak in my toilet tank. He proceeded to provide various options to fix it and was more than happy with the option that we selected. Even greater than that , Christopher noticed that our smoke detector, fire was bleeping and graciously offered and did in fact replace the battery. Totally unexpected and just reflective of the type of service and overall decorum that he displayed with us. Based on my experience with Christopher and the work that he provided, I would gladly recommend Fenwick plumbing services to anyone. Particularly try to get Christopher.
Response from owner
August 3, 2024
Alan Nummy
Jessie did an outstanding job repairing our plumbing problem. He was very informative explaining the possible issues and offering a plan to repair them. Jessie was very thorough and checked for other possible problems throughout the house. Great job. I would give Jessie and Fenwick Plumbing my highest recommendation.
Response from owner
August 1, 2024
Tracy Arthur
I called Fenwick in the morning and had a technician to my house in the early afternoon to address a outside water spigot issue, the technician was Josh, he was pleasant, helpful, explained what he was going to do, and did a fabulous job in a very quick amount of time. The interaction was easy and very customer focused and, my issue was fixed right immediately, for a fair price. I would highly recommend these folks.
Response from owner
July 30, 2024
Bruce Stone
Justin did a great job. I called at 11:00 and he was there by noon. He was courteous and professional and did an excellent job. I would not hesitate to use Fenwick plumbing again
Nancy
Fenwick Plumbing did a great job. They were quick to come out. Michael Bowen worked all day to make sure everything was just right. He took out my old gas water heater and put in a gas tankless water heater. It was a huge job. I’m very pleased with the product and the professionalism. I would definitely use them again.
Response from owner
July 16, 2024
Hope Wilson
We were impressed with technician, Rafael, from Fenwick Home Services who was on time, courteous, and above all, knowledgeable about what it will take to make our repair. We were also given options for ordering replacement parts. Thank you Fenwick Home Services for your immediate attention to our plumbing needs and this technician who upholds your promise of amazing treatment.
Response from owner
July 9, 2024
Danaeya Starchild
Robert Lewis was my technician. He showed up promptly and went after the problem which was an overflowed toilet. He got it all straightened out and in the process was explaining things and we got it done. He then cleaned up whatever mess he made and it was just really good customer service. He was friendly, patient, and professional. I was very very pleased with the work that he did. And excellent job!
Response from owner
June 29, 2024
J P.
Great experience start to finish! We were able to get a qualified plumber to do 2 days of work on short notice. Frank and his co-worker (sorry I can’t remember your name) installed a steam shower for us. They did a great job with the installation. Thank you!!
Response from owner
June 28, 2024
Grace Miller
I’m so glad I chose to go with your services! The two men who serviced my phone were able to identify the plumbing problem right away, explained everything to me, and fixed the issue promptly. Very professional and kind! Michael Bowen is the guy to go to with all your home fixing issues! Thank you!
Response from owner
June 27, 2024
Donna Bird
Andrew was the best, polite, and extremely knowledgeable. I called your office at 3pm on a sat and within the hour Andrew was here. He listened to my concerns, asked a few questions, did some investigating and determined what the problem was. From my first contact with your receptionist, who also was very helpful and friendly my experience with Fenwick plumbing has been a good one and I will def call again if need be.
Response from owner
June 23, 2024
M B
Softener went bad. Craig Rock came out and really went above and beyond on the repairs. My filter had busted sending carbon throughout the lines in the house. He took every aerator off the faucets, disassembled the shower heads, and purge all the lines. He was remarkable and saved me the time of having to do it. Even when I told him I would handle it he stayed and completed the job and then some. Was at my house for hours. I appreciate it. Great employee you have Fenwick.
Response from owner
June 18, 2024
Wayne Farquharson
We called another plumber and they recommended Fenwick as they couldn’t do all the work we needed done. We called Fenwick late afternoon and they had a technician at our house by 8 am the next morning. Joshua did an outstanding job. He explained everything he was going to do and the cost he quoted was reasonable.
Response from owner
June 10, 2024
MJ FlJax
Had a water main shutoff that needed to be replaced. I am selling my house and the inspector dinged me on it. Reached Fenwick on line Sunday afternoon and they scheduled me for Monday afternoon. Communications was excellent, tech arrived exactly on time, gave me very competitive price, had everything he needed on the truck and was done very quickly. Tech was professional, knowledgeable and very personable. Without a doubt my first call for any plumbing issue.
Response from owner
May 21, 2024
Shirley Hinkle
My plumber, Christopher was amazing. He took time to listen to what the problem was and he was able to fix it. He took his time and always asked questions to make sure that I was happy. He was very neat, and he cleaned up after himself. He wore his little booties, coming in and out of my house, which I was very grateful for, and he cleaned up all his mess. He was very pleasant to talk with, and he made me feel very comfortable. I highly recommend Christopher, he has a great personality and very professional, and he got the job done.
Response from owner
December 27, 2023
Margaret DeVore
We discovered a leak in the hose bib on the outside of our home this morning and immediately called Fenwick Services based on our previous good experience with the company. Joshua Stricklin, our Fenwick technician arrived promptly in the time frame we were promised, assessed the matter and provided a clear solution and affordable cost for resolving the leak. He was able to fix the leak quickly with minimal inconvenience. He was courteous and professional at all times. We highly recommend Fenwick Services and will continue to use them for any future needs.
Response from owner
May 14, 2024
Ahmad Rashad
Thanks to Michael. For making our very old shower a little less old. He was diligent and patient with great humor. Thanks again!
Response from owner
May 7, 2024
James Crenshaw
Patrick is the best ask for Patrick Lowe! He’s batting 1000% on punctuality. He’s going to either run his own division one day or continue to make this Biz The Standard in Plumbing.
Response from owner
November 20, 2023
Donna Chartier
We had a kitchen faucet that needed to be replaced. I called Fenwick Plumbing on Saturday, and as it was no rush, they could schedule someone to come that fit in their schedule. Dispatch scheduled a time for Monday and I was given 2 time slots to choose from. Amazing response time, I was not expecting an appointment that fast. The plumber that came out was highly skilled, very knowledgeable and answered any questions I had. The new faucet was in place and working within an hour. I am glad that I called Fenwick Plumbing, it's good to know who you can call to make things right.
Response from owner
April 23, 2024
Morgan PlusFour
I typically don't write reviews, but my recent experience with Fenwick Plumbing compelled me to share. When the utility department alerted me about a potential leak, I didn't notice anything amiss at first. Promptly after calling Fenwick, Matt and his assistant were at my doorstep within hours. Their polite and professional approach was immediately evident as they expertly located the elusive source of the leak. I was particularly impressed by their extensive knowledge and efficiency. Once they identified the issue, they swiftly addressed it, minimizing any disruption. Matt and his team were not only tidy and organized, but they also equipped me with the necessary information to make an informed decision, potentially saving me from a costly fix. Having relied on Fenwick Plumbing for several years, I've consistently been pleased with their service, but this experience particularly stood out as exceptional. Joe K
Response from owner
April 18, 2024
Melissa Bushong
Jessie from Fenwick appreciated our situation and came very quickly. He diagnosed and offered various solutions with all the details describing the differences. He was very patient as we discussed what our concerns are and what is important to us. We made the decision to get a new water softening system and he was able to schedule us quickly. We felt that we were treated very fairly and courteously. We highly recommend him and Fenwick and give both FIVE STARS PLUS.
Response from owner
April 8, 2024
Jen Harden
We had a Hot Water Heater that began leaking and knew we needed a new tank. They took care of the removal and had new one installed! From start to finish less than 3 hours and super great guys. Michael Underwood was extremely knowledgeable and easy to speak too. I would call again for my plumbing needs and would recommend the company based staff (phone lady, Jess, was great too) and efficiency.
Response from owner
April 1, 2024
Jamie Carvalho
This company and there hard workers especially Rafel is amazing. Very respectable and honest. I recommend them to anyone looking for a plumber. They are highly knowledgeable and are just amazing. I’ve needed them a few times and every time has been the same. There energy when they come to your house is like family and they just are very sweet guys. If I could give 100 ⭐️s I would. Highly recommend.
Response from owner
March 20, 2024
prajith Menon
The purchase was significant for us, so we were pleased to engage the services of a reputable company for the work. The installation team performed admirably, demonstrating efficiency, knowledge, and friendliness. They arrived punctually, worked diligently, and delivered an exceptional end result. I must mention Tony's professionalism, which was exemplary. I would not hesitate to conduct further business with Fenwick due to his courteous demeanor. I highly recommend this company to all.
Response from owner
March 4, 2024
Kirk Landau
Frank Lamia with Fenwick Plumbing came out to install two faucets in my master bath. I called Fenwick at 8:20 and he was here by 9 o’clock. Frank was personable, competent, thorough and friendly. The work was just completed but I am confident that it was done correctly. Frank was careful to check for any leaks and proper fitment. Fenwick has done plumbing work for us in the past and is always reliable. I was pleased with the promptness of the work and the competency. I highly recommend Fenwick Plumbing.
Response from owner
February 28, 2024
Kevin Owens
Technician, Christian, arrived on time and went right to work doing an inspection, testing, and cleaning of my AC system. He was very thorough, quick, and friendly. The special pricing advertised for this inspection was very good and there was no cutting corners. Very pleased with the service from Fenwick. Great communications as well. Highly recommend using Fenwick for installation (they installed my system 3 years ago at a very competitive price) and for servicing your existing system.
Response from owner
February 22, 2024
Diane Dewsnap
I was able to book an appointment on line for the next morning. The tech showed up within the time slot. He was friendly, courteous and professional. He was very thorough and gave me a quote up front right away. I had a busted pipe he had to cut out and replace and some blockages to snake out. He finished the job in good time and I hope to have no more issues.
Response from owner
February 22, 2024
John Follmer
We had a plumbing issue and from my initial phone call for service to the repairman (Jesse) I was amazed by the professionalism and courtesy. The office coordinator took all pertinent information and said a service technician would be at our property within a four hour window. Numerous text updates kept us informed of Jesse’s arrival to include a picture of him. “Nice touch”. Upon his arrival, he was very respectful, courteous and detailed. He provided reasonable quote and we had the work done. He walked us through the warranty paperwork, detailed invoice. Thank you Fenwick Group. You have a great staff.
Response from owner
January 29, 2024
Chris Vail
We had Mathew Weber out to our house to provide service for a plumbing issue. He identified the problem quickly and had it fixed efficiently. He also took a look at a couple other plumbing related issues on the same visit saving us time and money versus multiple visits to diagnose those items. Overall, very pleased with Fenwick’s service and recommend them.
Response from owner
December 29, 2023
James Weekes
My technician, Tim, arrived before the appointment time. I was called about this. He came in and got right to work. He determined that my toilet had flushed its last and gave me a price on a new one. He had it brought our within an hour and installed it and checked it. It works perfectly and you would never know he had been here. All in all a wonderful experience.
Response from owner
December 6, 2023
Veronica Schultz
Appreciated Fenwick fixing our plumbing issues. They were timely, informative and provided quality service at a fair price. They scheduled an appointment quickly and on a Sunday without charging the "emergency " so many other businesses charge. I have used them before and will use them again for sure.
Response from owner
November 6, 2023
Tim Davis
I had the pleasure of having Tim Allala come to my home to work on a shower - The blender and the control were both 12+ years old and needed to be replaced. Tim is a 30-year experienced profession that knows his business very well. Tim is prompt, personable, professional and knowledgeable. He thoroughly assessed the repair to ensure he had the appropriate parts. Once assessed he was able to conclude the repair in very short order. The area was left clean and ready to use immediately upon completion. Fenwick home services was super responsive providing the service I requested and needed the same day!
Response from owner
October 16, 2023
E. R
Making an appointment was easy and could be done online. Aaron, my tech, was polite and professional and answered all my questions. He also gave me some suggestions on how I can improve my water quality and prolong the life of my appliances and plumbing system. Had to call again for another issue and Craig did a great job. Fixed up the prior owner's home handyman job and now everything works the way it's supposed to.
Response from owner
May 3, 2023
ELAINE GALLOWAY
I was able to schedule an appointment within 24 hours of calling! The young lady who made the appointment was very professional and patient with me as I explained my two requests. The technician special ordered what was needed as it was "unique". He explained all of this thoroughly & professionally. The technician found a unique part for my faucet and installed it. He will obtain an additional part needed and bring when the special order arrives. He went far beyond what I expected with the challenges. And he was so professional and pleasant. And he explained everything to me. I appreciate the technician and Fenwick Plumbing!
Response from owner
October 5, 2023
Vickie Knoff
I would like to give a shout out to Fenwick Home Services for a plumbing issue I encountered yesterday. I couldn't get my shower to turn off. My shower has a "one handle controller", pull to turn on, push to turn off, rotate left or right for hot or cold water. The round plastic handle came loose when I attempted to turn off the water. I attempted to turn off the water at the street, but was unable to do so. I couldn't access the water shut-off in the garage. I called Fenwick and requested emergency plumbing services. I explained the problem. Matthew Webb arrived a few hours later. He turned off the water at the street, took the handle off and checked the cartridge. The cartridge was ok, but the handle apparently was the original from 1978 when the house was built. It has tabs on the underside rim which some apparently broke off, and was the only replacement needed. Matthew had to leave to get the part, but was back in 30 minutes. He was very knowledgeable, friendly, listened to my non-plumber explanations, and was very attentive to my questions. I enjoyed talking to him and wanted you to know that you have a great employee on your team. I couldn't be more pleased!
Response from owner
September 25, 2023
Randy Taylor
Had big leak under kitchen sink. Technician was there within 2 hours. Found leak from disposal. Did not have one on truck but went to Home Depot, got a new disposal, came back and installed it. Our technician was Ron Ayers. Ron was so professional, knowledgable, very neat with his work, and explained parts and labor warranty. Appreciated the great service. I use Fenwick for all my plumbing problems and never been disappointed. Highly recommend.
Response from owner
July 13, 2023
Marc Kaye
Contacted Fenwick for plumbing services for a leak from a pipe coming into our home. They sent someone within a few hours. Ron Ayer’s was the service provider. He was very friendly and hardworking. Even as the job was going late into the evening, he continued to work hard, be patient with my many requests, and friendly. I have used Fenwick several times and have always been extremely satisfied with the service that they have provided as well as the quality of their providers. I continue to highly recommend them.
Response from owner
July 12, 2023
Garrett Kingsbury
Overall, great experience with Fenwick. First time ever having to call a plumber. Did some routine checking on my end unit I needed some professional advice. I called Fenwick around 2PM and they were able to send someone out same-day for a leak in our guest bathroom. Ron was great. Professional, experienced, and didn’t mind me asking some questions while occasionally watching him survey the issue. He chatted through options, ideas, and even taught me a thing or two along the way. After about 2 hours from start to finish, Ron fixed our issue, gave me his card, and now we’ve developed a trusting relationship with Fenwick. Out the door price was cheaper than I expected, which was fantastic. I’ll be using them again if we ever need a plumber in the future (knock on wood we won’t).
Response from owner
June 27, 2023
Jackie Monsoon
Rafael Serrano service technician was able to diagnose and repair my plumbing problem quickly, and discussed all options in regard to the fix, and the best approach keeping in mind my preferences. His workmanship was high quality, and he took the time to describe his work afterwards. He was courteous and professional, and I am very satisfied with the job. He replaced the drop ear elbow pipe in the wall and removed and replaced the bathtub spout stuck on the pipe with a twisted set screw.