Topic
Pricing & Value
93.8% positiveAcross 198 reviews of Fenwick Home Services in St. Augustine, FL, pricing & value appears in 16 reviews (93.8% positive), from 2026-04-17 through 2026-09-01.
Key findings
Pricing & Value mentioned in 16 of 198 reviews (8.1%)
93.8% of Pricing & Value reviews are 4 or 5 stars
Average rating in Pricing & Value reviews: 4.7★
Aspects most discussed in these reviews
Pricing & Value
94%15 mentionsProfessionalism & Conduct
75%12 mentionsCommunication & Updates
56%9 mentionsTechnical Knowledge & Expertise
56%9 mentionsPunctuality & On-Time Service
38%6 mentionsProblem Resolution & Effectiveness
31%5 mentions
Reviews mentioning pricing & value
Staci Cleveland
The best service, honest, reliable & not trying to just take your money. I will only use their services moving forward. Danny was incredible to communicate with & explained the issues in a way I could understand (I do not speak electrical) - cannot recommend more! Thank you. 🙏🏻
Joe Chapla
Tim was very professional.....he got me a fair price on my new hot water tank......job was done very neat and clean. Couldn't ask for anything more!!
Nancy Silverman
Dale was fantastic. He explained all the work he was going to do and made sure I understood it all before he started. He was very nice and respectful. The work was top notch. I felt the price I paid was very reasonable. I highly recommend Fenwick.
Mark Brown
Awesome service again! Kodie fixed the shower quick and at a reasonable price.
Camper Special
Andrew m was my tech. He installed my new sink fixture quick and good. He was also on time at 12pm on a saterday. Andrew also could have upcharged me but figured out how to do job without all the extra stuff. Thx buddy!!
Michael Hamm
I needed a new water heater so I called Fenwick before lunchtime and the technician arrived at my house shortly before 2:00p.m. and the installation was completed before 3:30p.m. Wow! Quick & Easy. The operator even offered me a coupon over the phone which I was able to use to reduce the cost of installation. They hauled off my old tank and cleaned their work area before they left. I'm very happy with their work.
tommy oristian
***SHOULD HAVE BEEN MY FIRST CALL***<br>Lost power on a summer day and called Snyder to help fix an issue with my whole home circuit breaker. The tech who arrived from them was nice and professional, but was clearly being pushed by his higherups to over sell us on services, to include purchasing an entire new HVAC system to the tune of 24k dollars.<br><br>My system and house are less than 7 years old (even though it is a DR Horton). Sounded fishy to replace the whole system this quickly so we called up Fenwick Waychoff for a second opinion at 6pm on a Thursday. Mr. Melendez promptly showed up the next morning at 9:30 when I was given a range of 10am to 2pm. He got to work immediately and diagnosed a slightly weak capacitor that would only take 30 minutes to replace. He took what I was quoted to be a multi-thousand dollar repair and brought it down into the hundreds. He completed some other optional work for me and had the cool air running before noon. He was fast, professional, and saved me thousands of dollars. Happily signed up for the yearly membership.<br>***WOULD GIVE 6 STARS IF IT WAS AN OPTION***
Margaret Henderson
Michael was great to help estimate and fix our water heater. Gave us straight answers and worked with us on costing. Definitely calling Fenwick next time we need plumbing!
Kalyan Kattamuri
Charged reasonable. Andrew, the technician was knowledgeable and did a great job with connecting gas line to the grill and testing it. They went above and beyond and added an additional shut-off that was more accessible to make it safe for me.
Linda Herlocker
Kodie was awesome! Fast, efficient. And the company gave us a fair price on a non-standard job. Amazingly, they came out within just a couple hours of us reaching out. Totally satisfied with the whole experience.
Response from owner
May 27, 2026
Mario Rojas
Had a great experience with this Tim. He was professional, on time, and quickly fixed the issue without any hassle. The work was done efficiently, and everything has been working perfectly since. Honest pricing and great customer service — highly recommend!
Response from owner
May 26, 2026
E
I called in for an appointment because I needed to repair a toilet. Technician came out and took a look and left for about 5 minutes and came back to show some options for repair. The pricing was really high so I decided to wait and just pay the service dispatch fee. The Technician then tells me it will be $99. I was told the dispatch fee was only $89 by two agents when I called to make my appointment. But the Technician said the price went up a day or two ago. Mind you, I made the appointment the same week so was totally shocked that no one told me the price went up and they had many chances while reminding me of my appointment that the price would go from $89 to $99. Just seems like a scam for them to come and take a look without doing any work expect to say yes it's broken and then not even mentioning the price change. Seems to me a bit unethical to change without prior notice.
Response from owner
May 21, 2026
Carolynn Walker
Replace gasket and flange on toilet.He was good about showing each part that needed to be replace and if was additional amount he wold asked for permission .
Response from owner
May 18, 2026
Maria Harvey
Kodie did a fantastic job installing our hot water heater. He was friendly, efficient and patient. He explained our options and the process in detail and was able to answer all questions. Pricing was transparent. Kodie is an asset to your team. Thanks guys.
Response from owner
May 15, 2026
Linda Bennett
I liked that a photo of the technician was sent to me before he showed up. Fenwick was prompt with communications and the tech was on time. He was professional and informed me of what’s would take place. However, a permit from my county was required since it was a replacement ‘propane’ water heater. I was told no permit was necessary. So, a small bit of confusion on that. The total price in the written quote for everything was higher than expected. Other than that, I was impressed with the tech and the excellent prompt communication of Fenwick. I would call on them for a different need.
Response from owner
May 15, 2026
Gayle Granger
Excellent service. They arrived right on time, the price was fair, and no mess left to clean up. Gave me hints so I may be able to fix it myself next time. Perfect service!
Response from owner
June 17, 2024