Professionalism & Courtesy

Mike Middleton

Quick and professional service at a fair price.

Diane R

Danny & Colin were excellent. This was a challenging job-hanging a heavy chandelier from a 20 ft ceiling. Danny explained everything, checked everything for safety. Both men were friendly, professional and meticulous in their work.

Magi Foster

Matthew arrived on time, immediately accessed what needed to be done and took the time to discuss a future visit for more work. He was professional, communicated very well, did the job and was very respectful of me, my home and even watching out for my fur babies to not get outside. Thank you Matthew!!!

Bonita Diamond

Arrived in slotted time. Very professional. Kind. And helpful.

Pamela Walker

Plumbing services, Andrew is professional and offered options for addressing our problem. He provided up front pricing transparency for each option. Work areas were left clean and tidy.

curtis

The technician that helped us Kodie was very professional and courtesy. He did an outstanding job and we are very pleased with his work.

Victoria Gould

Very professional but the phone appointment service gave me the wrong pricing info.

Carol Crane

Michael Underwood did a wonderful job. It was polite, fast, clean, neat, and friendly.

Aida Monahan

Actually yes, the technician exceeded my expectations. Everything was organized for my convenience, they work on weekends too. I received a text when technician was on his way. Whatever other companies told me about my AC turned out not to be true, no mold inside, just water stains I wiped myself with paper towel. I don’t need to install anything else outside either. Overall I was very pleased with professionalism of the technician and I can highly recommend Fenwick company for your AC needs. Definitely going to work with them!

SHAWN FERRIS

We walked through the repairs and I was given an itemized invoice before repairs were started. They were courteous and friendly.

Bonnie Buckley

Always professional and does a great job with all our plumbing needs!

Amy Camargo

Benjamin was on time and very professional. He was very understanding of our issues and escalated it to an a electrician who is coming out. Also gave us great tips on maintenance. He was amazing and very kind

gatortalk6

Friendly, prompt, professional. Explained what needed to be done and and finished the job with everything looking great and in timely manner. Highly recommend!

Magda J.

Father and Son Michael Sr. and Michael Jr. were great, professional and fast.

Sandi Fotos

Complex Electrical Job, Fenwick definitely earned 5 stars!! We are so happy with the job they did from start to end. So easy to schedule, the communication day of the job was great, they were on time, courteous and professional! Tackled our complex electrical job with no problems. Would recommend to Family and Friend!!!

Debbie Mitchum

Fenwick Home Services came out to give me an estimate on electrical work I need on my home. The were very prompt, thorough and polite. They explained everything and gave me an estimate and asked if I had any questions. I am happy with there quote and the electrican they sent to my home.

Paul Smith

Great job by a real professional. Larry is skilled at both HVAC and customer service.

Martin Lansford

Regular six-month maintenance check. Yoan arrived promptly and quickly went about the system check. Displayed very courteous and professional demeanor. Good communication. Good job.

Tim Pompos

Wow! Outstanding work. Justin exceeded my expectations for plumbing work. Honest and professional along with reliable.

Maxx JAX

I had a Lennox System installed today. Man nothing but professionalism and the crew very respectful. Cody my technician was professional and courteous. Arrived on time. I will update in 2 weeks. I am very thorough when researching big ticket ITEMS. My salesman was Tony Kurtis.. The man was straight forward and respected my decision to take my time. The process was smooth. Got a great deal and all the bells and whistles. Well worth the investment. Fenwick really did right by me. Very reasonable. You get what you pay for if you try to cheap it up. Just saying. SORRY THIS WAS A LATE POST> SHOULD OF POSTED IN APRIL 2024. I FOUND OUT IT NEVER WENT THROUGH

T Maxx

Rodney was on time and got right to work. He checked everything out and provided a final review of our system.

Samantha G Harris (Hey You Sammyjo)

I had 3 different needs so I received 3 different contractors all were very respectful, kind and knowledgeable. I feel the jobs I needed would've been professionally installed. They even brought shoe covers so my floors weren't scratched. You don't see that often. However my budget wouldn't allow for all to be completed. I had HVAC, Plumbing and Electric and to me the electric is to be the first above all else. Mr J. V will be here for that and I'll give update. Ty Fenwick.

Lynne Ellis

Jessie and his helper were amazing! They were quick, efficient and very clean. I would recommend them highly!

Joanne Gaudette

Allen Barnett was very good. He was polite and professional. He explained and showed me what he was doing and made recommendations of things for me to do. In fact, I want Allen to be my HVAC service technician. I trust him. Thank you.

michelle smithers

He was wonderful, very professional very understanding he didn't gouge me price wise I will definitely use them again if I have any other issues definitely five stars

Rhoderick Lavender

The technician Elmer was very professional, knowledgeable, courteous, informative, clean could not tell he was here. Very fast and friendly with an excellent price.

Barbara McKinley

We were most impressed with the presentation prior to installation of our HVAC system. The actual installation and information about performance was equally impressive. The job was done well and the area was just as neat after completion as before they started

Craig C

The technician came in for his quarterly maintenance… he did his inspection, changed the filter cleaned the Unit , flushed the drain, He kept his work area, clean, was inconspicuous… He didn’t try and up sell me, Did what he had to do and left. That is my expectations

Valerie Moore

Rafael installed my water heater I am so happy with his work very professional and he explained everything that he was doing thank you Rafael so much

Tuledo Franks

My technician, Rodney, was very professional and kind. He respected my time and space. I would highly recommend this company.

Rose Butler

My experience was excellent, my technician Kenny was very professional and explained everything in detail in a way that I understood he was also polite and very careful not to harm my home

Tom Bledsoe

Once again, the tech you sent did a phenomenal job. We are very pleased with the high level of professionalism and service we received. Larry as always is the Man!

teresa walizer

The technician was polite and informative. Everything was clean when he left. And it didn't cost me an arm and a leg.

Chad Dixon

Tavelle was great. Very courteous, knowledgeable, and mindful of our home. He was very professional. Hope he remains our technician.

Christina Nor

Technician Lhomar is a dedicated, detail-oriented technician who gets the job done without rushing. He's a high-caliber professional with expertise in his field, a rare find these days. I recommend him without hesitation. Thanks CNA

Garth Garrick

The technician very professional and extremely professional. He went above and beyond to make sure the issue resolved. He arrived within the time arrival time which was important. If I had an issue again I would have no objections to have him back. Thanks again

Geoffrey Geytenbeek

Technicians arrive on time and demonstrate both Professionalism and Technical Expertise. They also do not try to “nickel and dime” and overcharge customers

Atim Itiat

My tech was so professional and knowledgeable for his young age. He explained everything in details. I wish we have more like him, Kevin.

Vicki

Yes, he was polite and did a great job. He explained all he found that needed attention soon and the cost. He did not badger me he only informed me. Thank yoi

Steve Jones

Tavelle was very kind and professional. He wasted no time in diagnosing our a/c issues, fixed the problem, and doubled checked to ensure that it was working properly.

Ronald Brockway

Nathan was very polite and professional. He listened to what I wanted and figured it out in his head and looking at it figured it out and come up with the quote for me. I was quite pleased with it. He’ll be back on Thursday to do the work.

YoutubeSisters H

Steven B. was great. Gave me very direct, straight forward estimate and didn’t waste any time or give a big sales pitch. I really appreciated it! Although they were higher than what I can afford, I would call if I need help assessing my situation at a minimum for certain.

John K

I would like to say that Justin was very professional and explained what he needed to do for the wife and I would understand before he did the work. He changed out our Kitchen lights to LED, what a big difference in the brightness in the kitchen. Different time 2months prior we had a new a/c and heat pump installed at our home and the service was also outstanding. I have to say that I will be using them again someday.

Tera White

Reggie did a great job servicing my AC. He was professional and went above and beyond to make sure the issue was resolved.

Carl Overstreet

Our technician was courteous, efficient and professional. He diagnosed the problem, gave me an estimate for the work and even drove to a Jacksonville warehouse to get the part. He returned, installed the part then endured our HVAC system was operating properly.

Angela Lee

Nathan communicated well, showed up on time, was professional and open about the estimate. He went over all discounts that would apply for us. Outdoor faucet replacement was completed in a timely manner and site was cleaned up.

Ricardo Tablada

Outstanding Service Experience The service provided was excellent from start to finish. I was notified well in advance about the visit, which made scheduling easy and convenient. The technician arrived right on time, was courteous, respectful, and carried himself with complete professionalism. He took the time to answer all of my questions thoroughly, explaining everything in a clear and helpful manner. The entire process was smooth, efficient, and stress-free. I am extremely satisfied with the quality of service received and would highly recommend this company to anyone seeking reliable and professional assistance.

23csx

Service Technician James did a fantastic job repairing my homes water pipe. Definitely prompt and Professional. Fenwick came out the same day. Nice availability.

Billie Jean Bradford

Every aspect of the service call for HVAC maintenance in my home was done professionally and quickly. The technician arrived on time after notifying me he would soon be there, treated me and my home with respect and completed the job quickly. I highly recommend Waychoff anytime for HVAC, Plumbing or Electrical concerns.

Trena Knowles

Great service! Honest, explaind our options. Respectful of our home, wearing foot covering.. Antonio...we appreciate you and because of your excellent service we will definitely use Fenwick again.

Owen Norman

I was very satisfied with my technician he was very professional and efficient however he quoted me a price of $253 and then there was a part that he needed and he told me that he had to go back to the shop to pick the part up and when it came back he quoted me $377 which was more than $100 more than what he initially quoted me and I just don't understand why it would have been that much more difference

Jennifer Bonello

Our technician was Andrew and he was very nice and professional while dealing with my mother. She is hard if hearing and can be a a handful but he was kind and professional through the whole process. He explained the issues and fixed them quickly. He also answered a few other questions she had about her plumbing, which put her mind and ease. It was very nice of him. We had a good experience overall.

Joshua Brady

Appointment was for between the hours of 12-3. I also asked if that meant it would be COMPLETED DURING THAT TIME. The person on the phone said the service should not take more than 30 minutes outside that window. Tech showed up at 2:45. Tech sat in his vehicle for 10 minutes. Tech finally does his job and rings the doorbell at 2:55. The service takes until 3:58 Tech goes to his van and sits on his phone for 24 minutes before finally coming back with paperwork. I will specifically request this tech never steps ony property again.

Linda Tasseff

Matthew was very professional and thorough. Our only disappointment was that, due to a full maintenance schedule when we called, we couldn’t have our semiannual inspection done more timely.

V. Calkins

Fix our problem right away, very professional and cleaned up everything beyond what we expected. Arrived on tine and will recommend to everyone! Very happy with services provided.

Shirley Crouse

The three technicians that installed our new AC were very professional and the installation was completed within a day. There was nothing left behind and it looked like they were never there (except we have a new system). We are very satisfied and impressed with the installation and service.

joshalyn mclellan

I was given a same day appointment window from 2-6. My technician arrived at approximately 2:30. He was very professional, and provided me with a very reasonable price. I’m still waiting on the parts to arrive, so cannot speak on installation. However, I’m already sold with this company!

Cliff Barry

Antonio was very personable, informative and highly professional. He's the kind of technician we all want. I will forever ask for him when repairs and/or service is needed. Great guy!!!

Joann Mason

Patrick was extremely professional and his customer service is outstanding. He is very responsive, polite and knowledgeable with plumbing repairs. Very attentive to the client’s requests and clarifications.

Ross Hart

Wonderful and professional . Dale Willis was A very knowledgeable and helpful technician. He was transparent and acted in the best interest of me, the customer, and it was greatly appreciated. Would recommend!

Dave Johnston

I received prompt excellent service, from the initial, same day appointment, to the high quality - next day - install done by qualified, friendly technicians. I highly recommend these folks and will use them again without hesitation.

Kathy Cooper

My Technician was very Professional, Respectful , and knowledgeable. He took his time to explain questions I had and if I didn’t understand he didn’t mind explaining again. Great experience with my Technician.

Freak Sh0w187

WOW…That’s how a service call should go! I was thoroughly impressed from the time I scheduled the appointment online, to the impeccable services provided by their tech Adam branch. I was kept informed every step of the way, including when Adam did his diagnostics, troubleshooting and recommendations for fixing our air conditioning system. True professionals!!! I highly recommend trying them for yourself! You won’t be disappointed!!!

Jackie and Ed

Eddwing’s team was amazing. They came on time, were respectful of my home, and worked quickly. They were at my home from 9a-3p to install a new HVAC system. The walkthrough was thorough. You can’t beat their pricing and warranty. 10/10 recommend!

Jay

Larry the technician came out and did a fantastic job. He was very polite and professional. Answered all my questions and went above the call of duty. Thank you all so much

james brewer

Tim did an outstanding job replacing a water heater. He works clean as you go and does a good clean up afterward.

Jackie Reeves

Steven Bush did a plumbing job for me today. We were very happy with his job. Very courteous and cleaned up after job.

Joe Sammarco

Gary was great! He explained and showed me all of my issues good and bad. What I should address now and what could wait until next service call. He took his time and did a thorough professional job.

Vivian Franklin-Tillman

Technician was very professional and knowledgeable. He identified why my AC unit was not working properly and efficiently replaced the part. This company is fair and honest!

Angelika Krotzer

The technician was on time, professional, and diagnosed the problem immediately. It was fixed within about 30 min. Thanks for a job well done and for coming out on Saturday!

Nels Frostenson

Fenwick responded quickly and was ready to provide highly professional service. Water heater replacement was so very easy.

Clarence Williams

Gentleman by the name of Frank, took the professional approach and explained several options and gave me the best price . Extremely professional!! Frank Lamia in particular was one the most pleasant and comfortable experience I have ever had. His team with thim that day was friendly and tidy to clean up after the installation. Thank you for a great job!!

Pat Adams

They came on time. Had work done under bathroom sink. Left everything nice and clean. They were very pleasant and curtesy was great. Would definitely use them again.

Beverly Hawkins

Cody did a great job installing our water heater. He was very professional and kind. Thank you for helping us the same day we called.

Robert Villarreal

Thank you so much Alan Barnett! What an amazingly knowledgeable and respectful young man. He has a passion for his work and it shows. I learned so much today and can’t thank you enough. Keep up the good work!

John Dunlap

Nathan arrived on time and diagnosed my problem within minutes. He was personable and professional. Did not try to sell me something I did not need, but did give me estimates for possible future purchases that I inquired about. Would highly recommend Fenwick. J Dunlap LCDR, USN, RET

Ralph Lloyd

Brenden was very professional, took care of the matter with the most efficiency of not harming any of the other plumbing. He also was conscientious enough to take his shoes off as he came into the house and was always very polite with his answers.

Steven Morris

Patrick took care of installing everything professionally and timely. Appreciate his efforts helping out an old Sailor 🐙🇺🇸

Shibani Kumar

Brain Shields was excellent. He understood our requirement, he was punctual, courteous, and ensured work was completed timely - very professional. Thank you

Julie McLaurine

Excellent service as always! From the initial phone call, appointment, communications, setting expectations, professionalism and service. With my emailed receipt, I received a detailed description of the work that was performed and photos. Khan is awesome!

Andrea Appe

Tech was here early on Sunday to help us out. Very knowledgeable, courteous and professional. Was able to repair and have us all fixed up in no time! Definitely recommend!!

John N.

Tried Fenwick's new electrical home service. We were very pleased with the quote and the subsequent service. Our technician, Justin, did an excellent job and cleaned up after completion. Highly recommend!

Glenn

Loved the window of arrival when they are projected to arrive. They also have a tracking app to let you know the moment they arrive. Technician introduced himself with his name and company. Even had shoe covers to protect my floor. Was in and out in about 40 minutes. Explained all the system he checked and readings he received in addition to their meaning. Even tried to help me find the coupon to ensure I had the best deal for my service. I feel with his explanations I could do the service myself.

jason watkins

Gary is awesome. Personable, professional and he wipes his feet on the door mat even though I said it doesn't matter. No complaints about the rain, he brought an umbrella. Service calls should end with a happy client and I am that. Thanks Gary👍

Nelson Nazario

The tech was outstanding. Very professional, articulate, and thorough. Let you know exactly what he was doing. Figured out the issue quickly but still went through the entire process checklist. Great!!

Dan Tillman

We were thrilled with our experience. Antonio was timely and professional. We are grateful for his work ethic and expertise. Thank you so much for this excellent customer experience.

Kelly Brenenstall

Patrick and Tim installed a gas line for a gas range. They were knowledgeable, professional, on time and on target. Great work!

Emily Lewis

Nathan Liska was very helpful and was very thorough!! He fixed my sink in very little time and made sure to clean up after himself and give a proper 5 star experience! Super friendly! Would DEFINITELY recommend!! Give him a RAISE!! 👏🏻👏🏻👏🏻👏🏻👏🏻

Anne Murphy

My service tech was Elmer and he was very professional and thorough. A nice young man who explained the problem to me in detail that I could understand. He was on time, polite and again, very thorough.

Roger Eggen

Brian and Mike did an outstanding job. They listened to be sure they knew exactly what I wanted done, the completed the job perfectly. They were very professional. I will be hiring them again when I need more electrical work done.

Scott George

Ron A. was polite, professional and very informative. I could tell the prices are set at corporate without him saying a word but just clicking on his tablet, however he did what he could to provide corporate provided coupons to make it a reasonable for corporate, him and me given the scope of the project. Ron A was great overall.

Peter Bosco

Antonio was GREAT! He did a fantastic job explaining the issue, showing me pictures of what he was seeing in the system and detailing exactly what was needed. He took the appropriate time to fix the issue, perform maint. and was very tidy. He was professional in his appearance and interactions.

S S

Allen was my technician today and did a great job. He was thorough and explained the process. He was very pleasant, professional and knowledgeable. I’d highly recommend.

Robert Nuss

modified schedule at my request (I had an earlier Doctor's appointment),timely, professional in both knowledge, and demeanor. I couldn't have asked for a better experience. Dr. Nuss

John Snowden

Cody was on time ready to work. Pricing was clear and all questions were answered. We was done very cleanly with little disruption to our daily activities. Cody was a great representative

Robert Jones

Danny and Tino were exceptional in every way. They were very professional. Quickly did the repairs and made sure that it was working and cleaned up where they . Really impressive !

Donna Gordon

We always have a positive experience with Fenwick Plumbing! Patrick was very professional and respectful of our home. The bars were installed and everything looks great!

Brian Bootay

The technician was thorough and very informative. It was a good experience and handled very professionally . I am probably going to use your service but have one more quote to come in before making my final decision.

Pat Carley

Both technicians were extremely knowledgeable and did find a problem I didn’t know I had, and they were able to replace the part right then. Both were very professional and introduced themselves immediately after getting out of the truck. AC is working great!

kdully Copecope2

Called ahead, within the service window. Very courteous and clearly with expertise and safety in mind. I did not even have to turn off the computer while the electricians worked, and also the job was completed inside the appointed service window.

Matthew Fraher

Technician/plumber showed up on time. Neat, clean and very professional. Justin evaluated the areas I needed assistance/service for and treated it like it was his own home. Came up with the right solution at an affordable and reasonable price.

Kerron Higgins

Daniel McMillan did a great job! He was very efficient and took his time. He was very clean and diligent with his work. The service was greatly appreciated. Thank you very much.

William Trull

Ron Ayers from Fenwick Services provided excellent plumbing services today. Ron answered all questions, promptly provided an estimate for all repairs and completed services in a timely and professional manner. Thanks to Ron for the excellent service.

Bradley Morris

William was right on time, knowledgeable, courteous, and clear on describing the health of our 2 system home. It’s 11 years old, and past its prime, but currently running, and cooling. Thanks to Fenwick for their continued professional services.

Luis Garcia

The technician was very cordially explaining the condition of the air conditioner. She conducted all the check outs and tested the components of the air system. Took his time to show with pictures what was necessary to replace. He did not express any pressure and quick decisions to have the air condition running better, only the options of replacing some parts. Gave me the cost of each option well descriptive on his tablet. I was satisfied with the work he did showing good experience on the job. The company FENWICK is very reliable with this type of technicians

Summer place

Michael and his coworker did an amazing job. They discovered the exterior leak and replaced our hot water heater. Very professional

Daniel Webster

Rafael was amazing! First of all, he came to do a cut and cap of my gas line that was preventing my new oven from fitting against the wall. He performed the cap, then chose to stay and help me with my real problem, which was that the oven delivery guys had installed the bracket that stops the oven from tipping over incorrectly. He repositioned the bracket and screwed it into the wall for me, even though he’s a plumber and not a carpenter. This is the kind of service you can expect from Rafael. Also he was a really nice guy and also wore shoe covers in my house which was a show of respect that I appreciated:) thank you Rafael!

Martha B

Fadi arrived on schedule, was very polite and professional and proceeded to assess the problem (a leaky toilet). He diligently worked to get everything done properly, checking all possible causes for the leak. He was very respectful of the fact that I have a 2-year old in my home and the need to keep the doors closed and the front door locked when he had to go out to the truck. I can only say good things about the service he provided. He is a stellar employee and a great representative of the Fenwick company.

Mark Ghirardi

Rafael was very professional, informative, and kind. He resolved our issue and got us set up with the next steps of our situation. From initial call to resolution everything was sorted in under 4 hours total on a Sunday afternoon. No pressure and offered realistic information regarding DIY solutions, as well as great conversation during the job.

Bonnie Marshall

Had my regular Spring Maintenance check up. The Tech, Dylan Smith, was very nice and knowledgeable. He asked me if I had concerns or questions about the system before he even started. He answered all my questions and shared info with me. He work very quickly. He wore shoe covers, so there was no clean up needed on my part. I was very pleased. Thank you very much for employing Tech's like Dylan. He represented your company well.

Howard Goodman

I had Fenwick come to my residence to check on my HVAC system as well as a plumbing issue to address. The first tech to come was the plumber John Matthew. I discussed the issues I’ve been dealing with and he was very thorough with his explanation on how to fix the issue. Problem was solved quickly and efficiently. The next tech to show up was the HVAC, Dylan. He was there just to do routine maintenance. He showed such respect for my property conducting his business in a very clean manner. He explained everything he performed and gave me simple advice on how to keep my system running efficiently. I was so pleased with both Fenwick employees that showed up and did excellent service.

Kori Reese

We had Dayngel come to our house on a last minute emergency. The construction he completed was done very well and we are so grateful that he came to our house when 2 pipes burst. I highly recommend this company but also Dayngel. He was very professional and very kind. Thank you very much, Dayngel!

J Whit

I had an electric tankless hot water heater installed. Jesse Thigpen was the associate that helped me purchase and install, he and his team were excellent, professional and quick. I highly recommend

Lauren Kunst

Matt and Paul came out to give me a quote for a bathroom remodel. They were very polite and professional. I have no doubt that Fenwick would do a great job.

Shurnita Jones

Khan was impressively awesome! He fixed multiple issues efficiently, gave us an outstanding deal, and even took the time to clean up after himself. Professional, thorough, and hassle-free service—highly recommend!

Rex Smith

Cody K. in Ponte Vedra/Jax was awesome. He did fantastic work, was clean, and efficient. I would ask for him again. He was also super kind to my toddler who wanted to watch what he was doing and interact. He was also just a really nice person to chat with. Thanks Cody and Fenwick!

Liz Ross

Dale arrived promptly and provided us with multiple options for the installation of a water softener. He’s polite, professional and prompt. We will be happy to have perform our install!!

Rose Bambach

Michael and Michael Bowen (Sr and Jr) came over and fixed our fallen garbage disposal, or should I say reinstall the one we’d poorly done ourselves. Professional, witty, knowledgeable, courteous… I mean, there are not enough adjectives to describe these two gentleman. Literally left it all better than when they came here. Cleaned up their mess and the one I’d made. I’d one hundred percent recommend!!!

Richard Carr

I had a plumbing problem and contacted Fenwick Home Services. They scheduled me for the next day. They verified the appointment via email. The next day, they sent me a text when their representative was on the way and his ETA. The representative arrived on time, identified himself, and wore shoe covers to protect our floors. He was very courteous and explained exactly what needed to be done. When complete, we paid him and almost immediately received an emailed receipt. I highly recommend Fenwick!

Marisa Vanaria

They showed up on time, assessed the situation and then got right to work. They were very thorough, neat and knowledgeable. Matt & Sean did a great job! Would definitely recommend.

Sandip Sharma

Andrew the technician did excellent job. He installed bidets and toilet seats. He made sure there is no leakage of water after installation.He is highly professional.

David B

Daniel was perfect. Very professional and personable.Did a jam up job of replacing my toilet and additional work. Cleaned up like he was never here. One of the best experiences I’ve had with a service company….Would highly recommend. Thank you Fenwick…

Cathy B

Christopher did a great job! He was on time and very professional. Was able to fix our plumbing issue properly and quickly.

Shelley Vignola

Our technician was polite, professional, and very knowledgeable about what he needed to do. Wonderful job!!!

Jamie Flanagan

Everyone that works at Fenwick was kind, understanding and professional at all times. Their work was flawless and I am so happy I went with them. Zach is knowledgeable and made sure all my questions were answered. Thank you for everything!

Mark Tanzler

This service - replacement of a 20 yr old water heater at a rental property - was easily scheduled and coordinated with FENWICK “HQ” without delay. Easy and complete communication with all….resulting in James with FENWICK Plumbing being tasked with the mission! He was magnificent!! Prompt, thorough and ABSOLUTELY PROFESSIONAL in all regards. I had used FENWICK before at my personal residence and will again without hesitation. HIGHLY RECOMMENDED!!

MK Bro

We had a fantastic experience with Ron Ayers / Fenwick Plumbing! From arriving promptly (it was an after hours emergency), Ron worked efficiently and left the work space very clean. He was friendly and took the time to explain the issue and our options in a way that we easily understood. His expertise and professionalism gave me complete confidence in his work. Highly Recommend!!

LAD Dixon

I have used Fenwick Plumbing on more than one occasion. I am always impressed with the courteous and professional approach each service technician demonstrates when delivering service. I have always felt the price point based on the work prescribed is reasonable, as well.

Evan Ruffino

Steve H. was a total pro. Did a great job of installing a new tank water heater. Professional, quick turnaround, all on a Sunday afternoon. We really appreciate the work he did. Thank you!

Vinson Usher

Steve was not only on time he was early. Steve cleaned as he went and was very personable. After Steve completed the job Steve carried away the old unit and put everything back where it belongs. I truly felt appreciated as a customer.

Wade Bell

I would highly recommend Fenwick services! I called them in the morning to get a new tankless water heater and they had it installed by the end of the same day. It works great and I couldn’t be happier with the great service and professional attitude.

Karla Tandy

From Brian scheduling my appointment for today to Tina reaching out with a courtesy call to let me know the tech was on his way to Frank exhibiting great patience and professionalism. He even took his shoes off when he entered my home. The service was second to none. All around another great experience. Fast and efficient.

Paul Yelverton

Justin contacted me prior to arrival to confirm arrival time. The repairs were done and seem to address our issues. I’m very happy with the same day service, quality of the repair and Justin’s service and information shared. This was the second time we’ve used Fenwick the past couple of months. Both times the work was done the same day we called. Individuals doing the work were very professional. Fenwick will definitely be our first call when needed in the future.

Mandy Poland

We had a great technician named Jesse come out and replaced our water heater. They were very efficient I believe they got to my house around 930/940 for the estimate and had it replaced and running hot water by noon. They were very professional and personable!

Mark Fackler

Jesse was as professional as i have ever experienced. Honest and really did a great job with install and left the closet much cleaner than he found it. Customer for life!

Prudence Baldwin

Fadi, our plumbing service technician, as polite, efficient, and professional. He answered all of our questions and offered advice but did not pressure us to buy a brand-new toilet. We highly recommend Fenwick.

Vickie Miller

Big shout out to Michael and his son who fixed my toilet leak. Michael explained the work he was going to do, completed all very professionally and provided details on the issue. He treated me with respect and patience. I would recommend Michael and Fenwick and will use them in the future. (Deb)

Adam Formby

I needed service on a Sunday for a water leak in my bathroom. The Fenwick representatives arrived on time both of which were courteous and professional. The issue was resolved and thoroughly tested post repair. Great job and highly recommended! Thanks Alan and Dale!

Sharon Stuehringer

Cody did an excellent job! He showed me all that he was doing and he was very neat and cleaned up his work area. He also hauled off the old water softener. I appreciate everything he did and he certainly deserves 5 stars! If not more!

Kyle Hulcher

We were having toilet issues, so we reached out to a plumber service. That plumber service felt like it was overpricing us. We decided then to reach out to Fenwick Home Services. When John Matthew Atnip showed up to our door, there was an immediate difference. Matthew was both charismatic and professional. He immediately ascertained the issue with our toilet and proceeded to thoroughly check the rest of our house’s plumbing. The pricing was fair and based on Matthew’s professionalism, we knew we were receiving excellent service. Next time we have a plumbing issue, we will not hesitate to reach out to Fenwick Home Services first.

C Singstock

I had 4 water heater installation estimates with 4 different companies and Fenwick price was several hundred dollars less and included everything. They did not pressure me and when I chose them to do the installation. They came the next day and were prompt. The technician, Andrew, was professional, efficient and experienced. Highly recommend for water heater installation...haven't used their other services.

Joel Schell

Needed a new Water Heater. Frank came out and presented all our options. He was very professional and installed our new water heater efficiently and left the space as if he wasn't even here. Very pleased with the same day service.

Lisa Milligan

Scheduled an appointment online through the website and was provided with a time and day for the following day. Services provided were top-notch, professional, courteous, and clean and the service needed was anything but clean. I was very impressed. Cristopher was my technician arrived as promised within the hour of communication from the Fenwick office, I’ll call them again if ever needed

John Freda

Online scheduling of appointment was convenient and simple. They followed up with a confirmation text and additional questions about the issue, to make sure the technician was prepared. Technician emailed and texted me prior to arrival and was prompt to the scheduled arrival. Cody, the technician was tidy, had everything he needed to examine equipment, determined the faulty part, and quickly gave an estimate for repair. Cody replaced faulty part, had my equipment back in working order and made sure my home was back up and running correctly. Cody did a great job, was very professional, and skilled at his work. I would highly recommend Fenwick and Cody.

Susan Collins

Michael B. was polite, clean and such a nice guy! The first thing he did when he got to our house was take his shoes off. He was constantly cleaning up after himself, worked diligently and was very personable. We would recommend him 100% every-time, all the time.

Rob Adams

Zachary Andrews did an excellent job. He was very personable, knowledgeable, and easy to work with. In the past, I was a Service Tech myself, and eventually managed Service Technicians for almost 20yrs. The way Zachary conducted himself and the proficiency that he showed, is what I used to teach my techs and are how things should be done. He was an absolute pleasure to meet and work with. If all of Fenwick's service guys are of the same caliber as Zachary, then I suspect that their company will be around for generations to come. Thank you, Rob Adams.

Aaron Walker

Entire experience w Fenwick is always top notch. Scheduling, communication before and after, and technician work is straight forward and to the point. Cody did a great job repairing our water heater in a timely manner with same day service. He was very thorough and professional throughout his entire visit to our home.

Patty Hinkle

Michael Bowen and Holton were both very friendly as well as professional and did an excellent job installing my new water heater today! They were neat as well as thorough and did not leave until making sure everything was operating to their satisfaction and mine! I placed the call 8/6/24 and they were at my door within a couple hours to give me an estimate and were able to accommodate me with a same day install! I highly recommend Fenwick and would not hesitate to use them again.

Michael Vincek

Christopher Anderson was very professional neat and clean. Explained everything I needed to know about what was going on. would definitely recommend Fenwick to friends and family very happy with their service. Wish I could give more than a five star.

Bruce Stone

Justin did a great job. I called at 11:00 and he was there by noon. He was courteous and professional and did an excellent job. I would not hesitate to use Fenwick plumbing again

Antone LeFevre

Dalton installed a new hot water heater. He gave us options and then professionally did the installation himself. Start to finish it took about 2.5 hours. I’m very happy with the service provided! Thanks!

Julie Ann Peterson

I cannot say enough good thinks about our Technician Tim! He was great! Not only did he do a great job, worked quickly, and cleaned up after he was done, he was incredibly patient with our high anxiety dog! Highly recommend Fenwick’s and Tim!

Nancy

Fenwick Plumbing did a great job. They were quick to come out. Michael Bowen worked all day to make sure everything was just right. He took out my old gas water heater and put in a gas tankless water heater. It was a huge job. I’m very pleased with the product and the professionalism. I would definitely use them again.

Erin Mongoven

Had a great experience with everyone throughout my experience! The team was professional and efficient in setting expectations and explaining everything in great detail! Big thank you to Bill, Tony, Max, Colby, and Shamar!

Danaeya Starchild

Robert Lewis was my technician. He showed up promptly and went after the problem which was an overflowed toilet. He got it all straightened out and in the process was explaining things and we got it done. He then cleaned up whatever mess he made and it was just really good customer service. He was friendly, patient, and professional. I was very very pleased with the work that he did. And excellent job!

Jaime Marrou

Super satisfied. The technician was incredibly efficient and professional. He replaced the water heater by himself. I was impressed by his skills, knowledge and care for cleanliness. A great person. He reassured us on our decision to chose Fenwick. Great job.

Shirley Hinkle

My plumber, Christopher was amazing. He took time to listen to what the problem was and he was able to fix it. He took his time and always asked questions to make sure that I was happy. He was very neat, and he cleaned up after himself. He wore his little booties, coming in and out of my house, which I was very grateful for, and he cleaned up all his mess. He was very pleasant to talk with, and he made me feel very comfortable. I highly recommend Christopher, he has a great personality and very professional, and he got the job done.

Pedro Claudio

Very high quality Cust service. During the new AC installation they keep the area very clean.

Jen M

Arrived on time, great communication regarding estimated time and potential costs. They were able to instal a new furnace that day, very professional, efficient, super friendly, cleaned up after themselves and explained the warranty. I would highly recommend Fenwick! Thank you!

Barrington McFarlane

Michael Bowen was very knowledgeable about his profession and completed the job in a very efficient manner. Left the area completely clean.

prajith Menon

The purchase was significant for us, so we were pleased to engage the services of a reputable company for the work. The installation team performed admirably, demonstrating efficiency, knowledge, and friendliness. They arrived punctually, worked diligently, and delivered an exceptional end result. I must mention Tony's professionalism, which was exemplary. I would not hesitate to conduct further business with Fenwick due to his courteous demeanor. I highly recommend this company to all.

John Kennett

Michael Bowen, the Master Plumber that installed my new hot water heater, did an outstanding job. He was extremely knowledgeable and did an excellent job of explaining the options available to me. I accepted his proposal and my new hot water heater was up and running in about 3 hours. Before leaving he double checked everything and left the area of my garage where he installed the hot water heater spotless. Based on my experience, I highly recommend both his company, Fenwick, and Michael Bowen.

John Follmer

We had a plumbing issue and from my initial phone call for service to the repairman (Jesse) I was amazed by the professionalism and courtesy. The office coordinator took all pertinent information and said a service technician would be at our property within a four hour window. Numerous text updates kept us informed of Jesse’s arrival to include a picture of him. “Nice touch”. Upon his arrival, he was very respectful, courteous and detailed. He provided reasonable quote and we had the work done. He walked us through the warranty paperwork, detailed invoice. Thank you Fenwick Group. You have a great staff.

ZeebaDeeba3

Justin H. with Fenwick was absolutely wonderful! He was able to almost immediately figure out the issue and got it taken care of in just a few hours, and was able to get us an estimate on some other projects we also need done. Fantastic customer service and professionalism from both him and the office staff that took my call at 6pm last night to get us on the schedule for this morning. 10/10

ELAINE GALLOWAY

I was able to schedule an appointment within 24 hours of calling! The young lady who made the appointment was very professional and patient with me as I explained my two requests. The technician special ordered what was needed as it was "unique". He explained all of this thoroughly & professionally. The technician found a unique part for my faucet and installed it. He will obtain an additional part needed and bring when the special order arrives. He went far beyond what I expected with the challenges. And he was so professional and pleasant. And he explained everything to me. I appreciate the technician and Fenwick Plumbing!

Ann Brown

Joshua Strickland did a great job. He’s very knowledgeable and professional. It was a bit more involved than I thought it would be but he did a thorough job and left my bathroom better/cleaner than he found it. He wore shoe guards and was careful to not make a mess of my floors. He’s a great technician and I highly recommend him. Thank you Joshua and Fenwick for sending him to do our job.

Peggy Dougherty

All of the people that came to do work was Professional in a wonderful way. We are so pleased with the quality of work. From the sales person to the last person to leave the house. On time did not have to wait long before coming. Their quality of work looks outstanding. Very responsive to any questions that we had. When they left all you saw was the new air conditioner. We will and we have told people and friends and family the good quality of service we have gotten from all of Fenwick Home Services. Top of the line company,

karen hunt

It was easy to make an appointment and the tech arrived on time. We had an a/c drain pipe break inside the wall. Our tech Ryan M was very professional and careful not to cause damage as he investigated the break. He did a great job fixing the break and the system was up and running quickly.

Jackie Monsoon

Rafael Serrano service technician was able to diagnose and repair my plumbing problem quickly, and discussed all options in regard to the fix, and the best approach keeping in mind my preferences. His workmanship was high quality, and he took the time to describe his work afterwards. He was courteous and professional, and I am very satisfied with the job. He replaced the drop ear elbow pipe in the wall and removed and replaced the bathtub spout stuck on the pipe with a twisted set screw.