Responsiveness & Timeliness

Audrey ONeil

My water heater decided it didn't want to behave, causing an odor in my water. Called Fenwick and they sent a technician, Dillon, the same day. He quickly diagnosed the problem, and got my system up and running. What a relief. Yay, no more smelly water. Highly recommend Fenwick Services.

Gloria April

very professional and Devonte was exceptional with his service and completed the service in a timely manner. I recommend Fenwick Waychoff to anyone for their exceptional service.

John O'Neil

My water heater was on its last legs. We had a few bids to replace it but decided to wait a little longer. It died while we were on vacation. We came home to no hot water and needed it replaced quickly. I booked an appointment online at 11:30pm. They had appointments available 10am-2pm that morning. By 8:45am I had a call asking if they could come early. Frank came by 9:30am. He gave me three quotes for a "good, better, best" replacement option. The prices were reasonable and far better than other local vendors. Inside of three hours I have a brand new water heater, a 10 year parts & labor warranty, and disposal of the old unit. Thanks to Frank & Fenwick we have hot showers & laundry again!

MACHELLE SCOTT

Excellent, on time,friendly tech,price was.right .<br>Very pleased. Will use again.<br>Thank you Fenwick Waycoff

Tim Brockway

Service was prompt, professional, in line with the initial quote. Excellent encounter.

Van Fuller

Ac went out on Saturday evening. Gerald arrived at 8:30 Sunday morning and repair completed by 9:00 am. It was a capacitor and quickly changed out. Some companies have been trying to change out whole house systems when a relatively fix is all that’s needed. I trust this company and will continue to use them 😀

Thom Olberding

Fenwick Waychoffs exceeded my expectations. Showed up on time ,were professional , repaired the issues . Would recommend highly. Thank you .

Barret Bottomley

Our HVAC died last night, called Waychoff right away. Keith showed up the next day and quickly diagnosed the problem. Initially they thought the part would take 3 business days, but Keith went above and beyond calling around Jax and found the part same day. Amazing experience.

Eva B.

I have used Fenwick Waychoff a few times. They are not only prompt, but they come when they say they will I called in the morning and by afternoon and Andrew had professionally replaced the spigot by afternoon. I wish I had taken a before photo.

Angelita Cochran

Benjamin is your employee who deserves recognition. He was punctual, well informed and was well versed in expectations. Exceptional service. Thank you.

Tongila Manly

The crew were on time and did a great job.

Monique Chappill

Sean was amazing! My HVAC went out and stopped working unexpectedly last night. He located the root cause and immediately got to work. We are so grateful that Sean was able to get us up and running! Thanks for your expertise Sean!

Cathy Talbot

Brandon did an excellent job taking care of our AC system and went above and beyond to make sure things were taken care of the same day ! Brandon was very kind and knowledgeable and I highly recommend him as a technician in your home.

Megan Stokes

Fenwick did it again!! Rafael Serrano was professional, knowledgeable, and very helpful! He installed a new hot water heater in a few hours and even came out on a Sunday!<br>Thank you so much!

Camper Special

Andrew m was my tech. He installed my new sink fixture quick and good. He was also on time at 12pm on a saterday. Andrew also could have upcharged me but figured out how to do job without all the extra stuff. Thx buddy!!

Michael Hamm

I needed a new water heater so I called Fenwick before lunchtime and the technician arrived at my house shortly before 2:00p.m. and the installation was completed before 3:30p.m. Wow! Quick & Easy. The operator even offered me a coupon over the phone which I was able to use to reduce the cost of installation. They hauled off my old tank and cleaned their work area before they left. I'm very happy with their work.

Lea Berry

We had an emergency with a major leak. They arrived very quickly after my call in and completely finished everything very efficiently and timely. The plumbers that came out were knowledgeable and knew exactly what to do and they were both in good spirits/very friendly. They made a terrible morning turn into a better day!

John Rich

Tim, from Fenwick arrived at our home just 2 hours after we called in our problem. Could not be more happy with his professionalism, expertise and ability to resolve our issues. You get what you pay for and we got quick, professional and courteous service. Hats off to Fenwick and especially Tim our specialist.

Sterling Tyler

Devonte was awesome! My outside unit stopped running, called in - they had someone out with the hour. Devonte quickly figured out the issue, got it fixed and explained what I needed to do for another issue that was coming up as a result of the capacitor going out. Got the total for that so I can save to get that fixed. Super happy - and everything was covered under warranty today so that made my day even better. You guys are the best!

Linda Herlocker

Kodie was awesome! Fast, efficient. And the company gave us a fair price on a non-standard job. Amazingly, they came out within just a couple hours of us reaching out. Totally satisfied with the whole experience.

Debbie M

I had a water leak outside fixed and the plumber did a great job. I was thankful to get quick service on a Saturday. Thanks Fenwick!

Rosemarie Bracero

My very old water heater finally broke. I called Fenwick in the morning and by the evening had a new water heater installed. It was a complicated job because my house has old pipes but technician Jesse Thigpen overcame the challenge. He did a great job!

Richard Florian

Pk on time courteous

Duraid Ali

On time, outstanding, professional services

Robert Glenn San Socie

On time. Polite. Professional. Will be calling again if I need plumbing services. Thanks !

Gayle Granger

Excellent service. They arrived right on time, the price was fair, and no mess left to clean up. Gave me hints so I may be able to fix it myself next time. Perfect service!

James Everett

Travellers did an awesome job troubleshooting my air-conditioning to a circuit breaker and Edgar fixed it in no time, same day!

Alan Walker

They had someone at our house within 2 hours to fix a major drain clog thst was backing up both bathrooms. Rafael was very professional and went above and beyond to communicate and educate us on the problem and plan to fix it. Gave some great advice on how to prevent it in future and diagnosed the issue beyond the original clean out to find another related issue and had everything working great before he left. Highly recommend!