Scheduling & Communication

Victoria Gould

Very professional but the phone appointment service gave me the wrong pricing info.

RGR (RGR)

Brenden was great, very professional and knowledgeable ! Came to the door ready to fix my problem, outstanding. This was for our NG line to our whole home generator, a short piece of the line had corroded and needed replaced. Fenwick scheduling was fantastic, actually able to pick the time I needed. All around excellent company to work with, they do ALL our home installs & repairs.

Miranda Long

Steve exceeded expectations from communicating when in route to service on site. He went above and beyond to make sure we had hot water for the weekend. Overall a great experience!

Clark Meeks

On Thursday, January 15, 2025, I called Fenwick Home Services to have a water softener installed at our residence. I was scheduled in for the next morning and was impressed by the quickness of the appointment. The next morning and on time, Plumber Technician, Rafael Serrano, of Fenwick Home Services, came to our house and installed the Whirlpool water softener. He could not have been more competent, professional and polite. He stayed focused and got the job completed well. He answered all my questions and explained everything to me. Five stars and highly recommended!

Brittany Paliana

Ronald did a wonderful job. He was very thorough and explained everything that would be happening. He was very helpful and professional. My Husband and I thank Ronald and Fenwick for great work. Also Jessica, for getting us an appointment quickly. We will definitely contact again for future work.

Sandi Fotos

Complex Electrical Job, Fenwick definitely earned 5 stars!! We are so happy with the job they did from start to end. So easy to schedule, the communication day of the job was great, they were on time, courteous and professional! Tackled our complex electrical job with no problems. Would recommend to Family and Friend!!!

Connie Kitchen

Great experience. Needed the house Repiped and Fenwick did an excellent job. Scheduled quickly, the technicians arrived timely and worked efficiently and effectively. Everyone was very pleasant and knowledgeable. We were up and running in a couple days.

Gwen McClelland

The technician was very thorough on the annual ac maintenance check. Also provided great info about looking after it year round. Friendly and explained everything clearly.

JSD

The technician was very personable. He spent the time to explain what neede to be repaired and how it would be done.

Amy Sutemeier

FENWICK WAYCHOFF came highly recommended by a neighbor and they did not disappoint. I thought A/C repairs would take weeks. Not only was I able to book an appt at 8:30pm for the next day, but the repairs were completed the same day! Technician, Austin, explained the issue, repairs needed, and costs thoroughly (and in terms 2 non-mechanical homeowners could easily understand 😅). I am amazed at the service we received and still in shock that it’s completely fixed after one visit! ⭐️⭐️⭐️⭐️⭐️

Martin Lansford

Regular six-month maintenance check. Yoan arrived promptly and quickly went about the system check. Displayed very courteous and professional demeanor. Good communication. Good job.

Sara P

Michael was great! He let me ask as many questions as I wanted. He got us a great price and did a thorough job. I would definitely hire him again for future plumbing needs!

Beverly Haight

(Wesley Atkins) was very Professional. Better not have He explained exactly what was happening and why and showed me a picture of the problem. I would highly recommend.

Rich Gofredo

Wesley did an excellent job, also was very good at explaining the work he did. I was very pleased and impressed.

Mark Andrews

Rafael was outstanding, extremely professional and explained everything from start to finish, highly recommend.

Jack Felts

Elmer was my technician to do a routine inspection for our A/C. He was very professional and detailed in explaining the service, finds and recommendations. Called and told me when he would be at the house and the company sent an email to tracking map on where he was to the house. Great communication and follow up on service afterwards. Highly recommended Fenwick Waychoff A/C Plumbing and Electrical for any services needed.

kenneth smith

The tech was very polite! He explained everything he was doing! He did a great job!

Valerie Moore

Rafael installed my water heater I am so happy with his work very professional and he explained everything that he was doing thank you Rafael so much

Rose Butler

My experience was excellent, my technician Kenny was very professional and explained everything in detail in a way that I understood he was also polite and very careful not to harm my home

Mike Alfred

Larry was great and very informative. He let us know exactly what the issue was, the fix for it and the cost and time it was going to require. He was accurate on all account along with very professional. Thank you!

Rejean Paquet

Fenwick technician texted me before coming to my house. He spent an hour running tests and cleaning my hvac, this was for my 6 month maintenance. He emailed me a detailed report of what was done, all measurements, many photos, etc

Cheryl Peters

Our technician was very friendly and knowledgeable. He communicated with us through each step. He was very good!

Peggy Lewis

David was a fantastic technician. He was polite and friendly and explained all that he did to the system when his examination was completed.

Kevin Whitlock

I made the appointment online and did not expect someone so quick. He showed up at the very start of the window i selected. He was able to troubleshoot and then correct the issue in 15 minutes. He was very professional. Thanks for the quick turn around!

Vicki

Yes, he was polite and did a great job. He explained all he found that needed attention soon and the cost. He did not badger me he only informed me. Thank yoi

John Moore

Yes Dylan Smith was my tech rep today and did a great job. He gave me a heads-up on being in route and was very courtesy n respectful. He explained everything to me very well. Thanks!

Ronald Brockway

Nathan was very polite and professional. He listened to what I wanted and figured it out in his head and looking at it figured it out and come up with the quote for me. I was quite pleased with it. He’ll be back on Thursday to do the work.

Dash 8 Photo

Technician arrived on time did a good job of communicating the steps he was going to take to troubleshoot my issue and explained his finds. Was clear about the needed repairs and provided a quote. ImI'very satisfied with the service I received

Audrey Schlau

Had a blocked garbage disposal drain. I called for service @ 6p but still had half a sink I could use so immediate service wasnt needed. Got an appointment for first thing this morning. I received an email and text they were on the way and Nathan arrived 10 minutes later. He evaluated the situation, provided a thorough explanation of what needed to be done including the cost(which included a senior discount as well as 2 others) and length of time he needed. I authorized the work and he got to work. i was thrilled i didn't need a new machine! He explained everything he was doing along the way and cleared the blockage. He educated me on proper use of which I honestly wasn't aware of a few things and also taught me how to clean the disposal; who knew!!!! Wouldn't hesitate to reach out again if ever needed.

Billy Wilson

Wonderful company responded to my inquiry ASAP and scheduled an appointment. They then called later to check and see if I was available for an earlier visit due to technicians in the area. Justin showed up very quickly, explained everything in detail and took care of the job very efficient and professional. He definitely went above and beyond!!! Thank you!!!

Ashley S

Austin was great! He answered all of my questions and gave a full run down of what he was doing and future expectations with a price breakdown. Would recommend!

Betty Sutherland

Customer service was awesome from the time. I made the first phone call until the time that the technician arrived. They kept me posted the whole time you don’t see that good of service anymore.

Joshua Brady

Appointment was for between the hours of 12-3. I also asked if that meant it would be COMPLETED DURING THAT TIME. The person on the phone said the service should not take more than 30 minutes outside that window. Tech showed up at 2:45. Tech sat in his vehicle for 10 minutes. Tech finally does his job and rings the doorbell at 2:55. The service takes until 3:58 Tech goes to his van and sits on his phone for 24 minutes before finally coming back with paperwork. I will specifically request this tech never steps ony property again.

Anthony Bonelli

Khan was the best. Took care of all of the issues that needed repair and explained everything. Fenwick always does a good job and has great communication.

Kathy Cooper

My Technician was very Professional, Respectful , and knowledgeable. He took his time to explain questions I had and if I didn’t understand he didn’t mind explaining again. Great experience with my Technician.

Freak Sh0w187

WOW…That’s how a service call should go! I was thoroughly impressed from the time I scheduled the appointment online, to the impeccable services provided by their tech Adam branch. I was kept informed every step of the way, including when Adam did his diagnostics, troubleshooting and recommendations for fixing our air conditioning system. True professionals!!! I highly recommend trying them for yourself! You won’t be disappointed!!!

Mark St. George

Khan provided excellent work! He was able to correct issues we had with one of Fenwick’s competitors and was thorough in his work. He also provided detailed explanations of the work he would perform. We will use Fenwick in the future.

Joe Sammarco

Gary was great! He explained and showed me all of my issues good and bad. What I should address now and what could wait until next service call. He took his time and did a thorough professional job.

lgriffin309

Technician was efficient and knowledgeable. He took the time to explain what needed to be done and what I needed to understand concerning what his work discovered. They were also here within 3-4 hours of my call which fell within the window they had committed to.

Robert Villarreal

Thank you so much Alan Barnett! What an amazingly knowledgeable and respectful young man. He has a passion for his work and it shows. I learned so much today and can’t thank you enough. Keep up the good work!

Julie McLaurine

Excellent service as always! From the initial phone call, appointment, communications, setting expectations, professionalism and service. With my emailed receipt, I received a detailed description of the work that was performed and photos. Khan is awesome!

Abe Vee

Matthew was informative and professional. He greeted me and educated me on some of the things I could do to make sure the AC stays in good shape. He told me about the services the company provides but was not pushy. He answered every question and dispelled some Myths I asked about. His knowledge is outstanding and for Waychoff's to have a person like this is great. It speaks volumes about their high standards and hiring practices and it gives me hope that we still have good people and good companies who will do the job and not try to take advantage of us who don't know anything about HVAC. Thank you Waychoff for hiring him and Matthew you are awesome and looking forward to seeing you again when you return for maintenance.

Anne Murphy

My service tech was Elmer and he was very professional and thorough. A nice young man who explained the problem to me in detail that I could understand. He was on time, polite and again, very thorough.

Diane Burton

Fenwick Plumbing provided great service. Scheduling was easy and offered multiple options for availability. Dayngel, the technician was terrific, thorough and went above and beyond. Very helpful and had good suggestions. I highly recommend and will use their services again.

Vicki

DYLAN was extremely knowledgeable and explained to me what he was doing every step of the way along with the cost. He was fantastic at explaining everything and I would refer him to anyone! Superb worker!

Dean Robinson

Christian Sharp with Fenwick Waychoff's HVAC service is a great technician. He is very friendly and polite. Displays tremendous knowledge and is very very thorough. I always look forward to my next service with Fenwick knowing he is my technician. Thanks for allowing me to always schedule future appointments with Christian. 👍

Peter Bosco

Antonio was GREAT! He did a fantastic job explaining the issue, showing me pictures of what he was seeing in the system and detailing exactly what was needed. He took the appropriate time to fix the issue, perform maint. and was very tidy. He was professional in his appearance and interactions.

Al Allen

The service tech, Dayngel really wanted to do a good job, we had several questions and he was able to explain the details while answering our questions. The plumbing work looks clean and good, thank you!

Byron Anderson

The technician was fantastic, allowed me to ask questions about what he was doing and why. Gave me information on how to properly maintain my unit. I would recommend Waychoff’s to anyone in need of service or a new unit.

kathleen moore

I would give 10 Stars if it was an option. I had the pleasure of working with John Atnip and his highly skilled team on 4/17/25. They completed a large plumbing project with a plan and executed it with a meticulous approach. John’s detailed communication and patience with my endless questions allowed for a positive experience. I highly recommend!

Bill Hill

Altho our problem was within the septic system, which Fenwick does not service, the tech spent about an hour going over the steps we needed to solve our problem. He went well beyond what he was required to do. It was a very pleasant and informative time I will certainly call them if I have a problem within their purview.

Anthony Doss

I once again had my units serviced by Fenwick. I requested Christian Sharp again. This young man does excellent work. He has pride in his work and it shows. I had Asia in the office schedule the service call and she was excellent as well. She was very effective and efficient. Christian is very consistent with his high level of work. He is very thorough and efficient in his work. He is knowledgeable and explains everything that he does. As long as I’m in North Florida I’ll be using Fenwick and Christian Sharp will be doing my HVAC work.

Tanner Anjola

Scheduling was super easy and quick. Justin arrived promptly at the beginning of our 4hour block and did a phenomenal job with repairing damage to our toilet! The pricing was reasonable as well. 10/10 would recommend for your plumbing needs.

travis titchenell

technician was efficient and very straightforward. He explained everything he was doing and recommended further things we could do to help the longevity of our plumbing.

Joel Taylor

Another fantastic experience with Fenwick services. Easy online scheduling, they were out in no time. The consultation was thorough, and they stayed until the job was done. The team communicated with us throughout the day. When it was time for them to leave, they returned to the environment in which they were working in a better condition than when they found it. I love working with these people. Special thanks to Craig, who was just excellent all the way around

Richard Carr

I had a plumbing problem and contacted Fenwick Home Services. They scheduled me for the next day. They verified the appointment via email. The next day, they sent me a text when their representative was on the way and his ETA. The representative arrived on time, identified himself, and wore shoe covers to protect our floors. He was very courteous and explained exactly what needed to be done. When complete, we paid him and almost immediately received an emailed receipt. I highly recommend Fenwick!

Daniel Hicks

All persons involved with the installation did a fantastic job. Use of ac & thermostat were explained in detail. Your representative, Holly was awesome, explaining all the features & described the ac in detail. They all are definitely “keepers”. Very professional! Everything was cleaned up after installation! Definitely would recommend this company!

Jayne Daube

Patrick was so thorough in trying to figure out our issue. He took the time to explain everything he was doing as well as the reasons for the work. He was prompt and wonderful to work with! Highly recommend Fenwick Plumbing.

Heather LaRowe

Communication on the day of our appt was superb. We knew exactly when to expect them and who to expect. Service was fantastic. Patrick was excellent to work with--friendly, professional, knowledgeable, and efficient. We are very happy we chose Fenwick!

MK Bro

We had a fantastic experience with Ron Ayers / Fenwick Plumbing! From arriving promptly (it was an after hours emergency), Ron worked efficiently and left the work space very clean. He was friendly and took the time to explain the issue and our options in a way that we easily understood. His expertise and professionalism gave me complete confidence in his work. Highly Recommend!!

Vanessa Boyer

Raphael was super helpful and knowledgeable. He went above and beyond identifying and fixing the issue. Along the way he made sure I was aware of what was happening. We were blessed to have Raphael answer the call. Would definitely recommend the service to others. Great job

D. W. D

I had a shower valve failure, needed the valve rough in and piping replaced. Scheduling an appointment through the website was easy and quick, My technician James showed up bright and early the next morning Professional work , Quality work ... Couldn't ask for anything more will definitely be calling James with Fenwick plumbing to replace a water heater in the upcoming weeks. Thanks guys!!!

Jacqueline James

The service technician,Andrew who responded to today's service call. What I like about him was he explained what he was doing in layman's terms. And, he answered my questions to the best of his ability. Also, when he encountered an issue outside his skillset, electrical, he called the office for available resources. Fenwick will send their electrician out early tomorrow to service the electrical component of the problem. He was very manerable, and I will request Andrew for future services.

Karla Tandy

From Brian scheduling my appointment for today to Tina reaching out with a courtesy call to let me know the tech was on his way to Frank exhibiting great patience and professionalism. He even took his shoes off when he entered my home. The service was second to none. All around another great experience. Fast and efficient.

V. S.

This was my first time using Fenwick. I needed a gas line removed from stove and line capped. I picked them at random as they were one of the few companies that I recognized the name. Excellent communication throughout process (appt window, arrival time, picture of tech assigned, etc). Cody K was my tech. He was friendly, professional, and helpful. Highly recommend - I would not hesitate in using this company again.

Chuck Olessker

Our service tech, Patrick is the best!!! Courteous, prompt, knowledgeable, accommodating, professional, informative. What more can a customer ask for? The staff at Fenwick kept me updated with texts, emails and phone calls ... the contacts were not overbearing. It is quite apparent Fenwick is customer service focused. Fenwick is my only call for plumbing services. Thank you.

Nancy Tanney

John and Gabe (hope I got that right) did an awesome job isolating the leak in my kitchen and repairing it. And I also compliment Fenwick on their communication both before the arrival (with pictures of the assigned tech) and from the actual techs throughout the whole process. Count me as a happy satisfied customer 😊

Bar Wiegman

We had a new hot water heater and also added new lines and drain so our condo unit could have a washer and dryer. They worked through the different challenges working with the limited spaces for both projects. Foremost, the plumbers were very professional and courteous and kept us up to speed on progress, and whenever a decision was needed they gave us the different options to solve it. Will keep them in my contacts for future needs and to refer to others who need a plumber.

Katherine Johnson

Jesse did a great job with our water heater replacement. Everything was as promised and he made sure to explain everything from warranty to instructions for making adjustments and future service. No surprises on pricing either. Highly recommend,

Chris Rollo

Justin was great. On time, knowledgeable, professional and polite. Recognized that the existing setup wasn't ideal and offered to provide a better option without me making a request. He completed the work within the window provided. Will definitely use Fenwick again.

Lisa Milligan

Scheduled an appointment online through the website and was provided with a time and day for the following day. Services provided were top-notch, professional, courteous, and clean and the service needed was anything but clean. I was very impressed. Cristopher was my technician arrived as promised within the hour of communication from the Fenwick office, I’ll call them again if ever needed

John Freda

Online scheduling of appointment was convenient and simple. They followed up with a confirmation text and additional questions about the issue, to make sure the technician was prepared. Technician emailed and texted me prior to arrival and was prompt to the scheduled arrival. Cody, the technician was tidy, had everything he needed to examine equipment, determined the faulty part, and quickly gave an estimate for repair. Cody replaced faulty part, had my equipment back in working order and made sure my home was back up and running correctly. Cody did a great job, was very professional, and skilled at his work. I would highly recommend Fenwick and Cody.

Gerald Devose

Use Fenwick Plumbing for all my home plumbing needs, never disappointed. Professional and courteous techs who always seem to know what they're doing. Kept me informed and updated during the entire process. Thoroughly tested each completed project to ensure quality functioning.

Lois Gainey

The service I received from the office staff when setting up my appointment was extremely helpful and courteous. The technician Dalton Hagen performed an excellent job. He was very prompt and the service was quick. When I had a concern he was able to resolve it very quickly. I would recommend Fenwick to family and friends. Happy Customer

Jennifer A

We had an issue with your AC unit at a rental property recent, and since it’s Florida, all AC issues feel like emergencies. Our technician, Ryan, was very helpful, clearly communicated the issue, and shared options for resolution. This was very important to me as I was not on location. He was extremely professional and sent me all the documentation of the service via email. Fenwick’s call center was quick to provide information on prices and scheduling and the company is reasonably priced and responsive to emergency or urgent situations - we would use them again and recommend them!

Dorothy Hammond

Michael Bowen and Sean came out and provided excellent service and were very clear and helpful with communicating my options to fix my water heater. So glad I could get the repairs done the same day I called. Definitely would recommend Fenwick!

Roey Halevy

Brendan was extremely professional, friendly, and patient with all the pro/con questions. He helped us make a better long term decision by going with the tankless water heater. His installation was very clean. I called Fenwick at 6:55am and they had an 8-12pm window, Brendan showed up at 8:35am, and by end of day the installation was completed. They had competitive prices with the added coupon as well as labor warranty. I was impressed by how the company operates with driver arrival alerts and quoting emails to show you the total price and models/brands. Will definitely recommend Fenwick to others.

Jessica Givens

Fenwick was amazing, very quick and easy to schedule service and have a technician come out quick. Jesse Thigpen was our technician, definitely going to be scheduling with him for any future services. Quick, confident, very helpful and professional!

Charles Washko

I cannot say enough about Fenwick! We had to have our whole house repiped and they sent the most amazing crew! We received daily texts regarding who would be coming. The quality control manager, Darryl, showed up everyday to check on us, John, the crew leader was very thorough, communication was clear, they were polite, courteous and professional! We felt very well taken care of and it showed! Excellent company, 10/10+++ highly recommended!

Michael Vincek

Christopher Anderson was very professional neat and clean. Explained everything I needed to know about what was going on. would definitely recommend Fenwick to friends and family very happy with their service. Wish I could give more than a five star.

Mommyo Pearl

The technician showed up on time. Bob was very personable and informative as to what we could do to help keep our AC handler up & running thru routine cleaning & self maintenance. He took his time to explain our issues and made sure it was up & running properly. Thank you very much & I will certainly spread my experience & will recommend Fenwick to all my friends & acquaintances. Sincerely, Ms. Pearl

Ginger Harris

I called Fenwick's as my tankless hot water heater was not working. They experience from the call to the follow up was great. I got a text with the tech's name , a picture and about them. Totally blew me away. They sent me a message when he would arrive and he did. He was very thorough found problem, gave me total. He spent a couple hours handling the issues and then checked his work making sure he would not leave until I had hot water. Matt Gray was my tech and exceeded expectations and I was impressed every step of the way. I have renovated lots of homes and never had such a great experience that the entire plumbing company paid attention to the client!

Phil Wieczynski

I had some concerns about my water softener so I called my favorite plumbing company, Bill Fenwick. Scheduling was easy and appointment was for the next day. Jesse arrived on time and he did a fantastic job. He’s an outstanding rep for your company. Very professional and thorough. He checked out my system and adjusted my settings. He took the time to explain the system to me. I will definitely use this company again!

Kenneth Boris

We called Fenwick for an AC service and were given a time slot in the afternoon. I was notified via text email and call that my tech would be arriving in 20 minutes Christian took his time to correctly troubleshoot the issue. He took the necessary actions to get the unit functioning properly and even took time to show me what the problem was. Top notch service and staff. I would highly recommend this company

christine rabideau

Woke up finding out I needed a hot water tank. Immediately called Fenwick and then scheduled Michael Bowen to come to the rescue. He did a great job providing me options and educating me. Kept me informed on what he was doing and also made sure I confirmed the repairs after he was finished. Great work and I would recommend. Thank you Michael for brightening my day.

Sara Slettebo

William from Jacksonville, FL was great! He was on time, professional, and explained very well what was wrong with my system. I was provided a few options for repair, and my system was repaired quickly. It was also great to be able to book a next day appointment online.

Donna Chartier

We had a kitchen faucet that needed to be replaced. I called Fenwick Plumbing on Saturday, and as it was no rush, they could schedule someone to come that fit in their schedule. Dispatch scheduled a time for Monday and I was given 2 time slots to choose from. Amazing response time, I was not expecting an appointment that fast. The plumber that came out was highly skilled, very knowledgeable and answered any questions I had. The new faucet was in place and working within an hour. I am glad that I called Fenwick Plumbing, it's good to know who you can call to make things right.

David Moriconi

Easy to schedule. Heat pump water heater replaced in one day! Clean and competent work, knowledgable technician with attention to detail! Great experience… Highly recommend!!!

John Follmer

We had a plumbing issue and from my initial phone call for service to the repairman (Jesse) I was amazed by the professionalism and courtesy. The office coordinator took all pertinent information and said a service technician would be at our property within a four hour window. Numerous text updates kept us informed of Jesse’s arrival to include a picture of him. “Nice touch”. Upon his arrival, he was very respectful, courteous and detailed. He provided reasonable quote and we had the work done. He walked us through the warranty paperwork, detailed invoice. Thank you Fenwick Group. You have a great staff.

ZeebaDeeba3

Justin H. with Fenwick was absolutely wonderful! He was able to almost immediately figure out the issue and got it taken care of in just a few hours, and was able to get us an estimate on some other projects we also need done. Fantastic customer service and professionalism from both him and the office staff that took my call at 6pm last night to get us on the schedule for this morning. 10/10

Veronica Schultz

Appreciated Fenwick fixing our plumbing issues. They were timely, informative and provided quality service at a fair price. They scheduled an appointment quickly and on a Sunday without charging the "emergency " so many other businesses charge. I have used them before and will use them again for sure.

E. R

Making an appointment was easy and could be done online. Aaron, my tech, was polite and professional and answered all my questions. He also gave me some suggestions on how I can improve my water quality and prolong the life of my appliances and plumbing system. Had to call again for another issue and Craig did a great job. Fixed up the prior owner's home handyman job and now everything works the way it's supposed to.

ELAINE GALLOWAY

I was able to schedule an appointment within 24 hours of calling! The young lady who made the appointment was very professional and patient with me as I explained my two requests. The technician special ordered what was needed as it was "unique". He explained all of this thoroughly & professionally. The technician found a unique part for my faucet and installed it. He will obtain an additional part needed and bring when the special order arrives. He went far beyond what I expected with the challenges. And he was so professional and pleasant. And he explained everything to me. I appreciate the technician and Fenwick Plumbing!

Jose Duarte

The experience was great, Alex did a fabulous job with the whole project and explained everything concerning the sink, as well as other items such as how to shut off the water to the house. Learned something new today.

Thomas Beltz

Late on Friday, 8/6/21, our Carrier air handler began leaking condensate water onto the floor. After trying to identify and fix the problem myself, I began searching for a reputable A/C repair company on Yelp. I discovered Fenwick Services had good customer reviews. At first, I scheduled an 8am to 12pm appointment for Saturday, 8/7/21, using online form on Fenwick’s website. However, the system sent me text message with a Sunday, 8/8/21 appointment. So, I called and spoke with the evening receptionist who quickly revised the appointment to my original Saturday timeslot. I want to give special thanks to that receptionist for providing outstanding customer service late on a Friday evening. The next day, I received an email confirmation that my HVAC technician would be Jesses Wilson. Jesse arrived on time, dressed in a clean and professional uniform. After introducing himself, he quickly got to work assessing and correctly diagnosing the cause of my leak, which was a partially clogged drain pipe and a malfunctioning emergency shutoff float switch. Jesse cleared the blockage and, reinstalled new PVC pipe leading out of the air handler and a new shutoff switch. The new pipe installation included an access port with a cover, enabling me to treat the drain with white vinegar flush once a month to help keep the drain clear. This is a feature I hadn’t had before. The repair job took 90 minutes to complete and test and was done for a very reasonable price, especially for a Saturday (My HVAC systems have always seemed to fail on weekends, holidays, and evenings ). I was truly blessed to find Fenwick Services and to have Jesse Wilson as my HVAC Technician that day. Fenwick Services now has a new and loyal customer for life! Kudos to the entire Fenwick Services team for providing exceptional technical and customer services!

jonatan valdez

Bill Fenwick Plumbing did met my expectations We have a Miele Futura diamond dishwasher. Because we moved from Orlando to Jacksonville the Miele company concierge service will not install it again, so we choose this company to haul the old unit and install ours - phone service people were excellent getting us a requested date and were kind - installers were on time as scheduled. - the unit got well installed and its working great Will definitely call them again if needed.