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Luis Garcia

The technician was very cordially explaining the condition of the air conditioner. She conducted all the check outs and tested the components of the air system. Took his time to show with pictures what was necessary to replace. He did not express any pressure and quick decisions to have the air condition running better, only the options of replacing some parts. Gave me the cost of each option well descriptive on his tablet. I was satisfied with the work he did showing good experience on the job. The company FENWICK is very reliable with this type of technicians

Sean Hendrix

I had an emergency tankless water heater failure (Peoples Gas customer, Southside JAX). Water was leaking, hot water pressure was gone, and I needed urgent help. I used ChatGPT to research qualified local plumbers and Fenwick Home Services came up as the top recommendation — and they exceeded expectations at every step. From the first call, their dispatcher was responsive and clear. A licensed technician arrived quickly, explained the problem thoroughly, and gave me multiple repair/replace options without any pressure. The work was competent, fast, and professional. Within hours I had my system back online — I’m writing this after my first peaceful shower since the outage. Full marks for professionalism, speed, competence, and customer care. Highly recommend Fenwick Home Services to anyone in Jacksonville dealing with a tankless water heater or plumbing emergency.

Lynette & Mark Weber

The technician, Dale Michael Willis, was very professional and personable, answering all of our questions and giving us detailed possibilities for fixing our water softener problems. We highly recommend him and Fenwick Plumbing for any plumbing problems.

Richard Weaver

Travelle did an excellent job of diagnosing our air conditioner issue. Instead of just cleaning the line. He cleaned the pan where the clog was starting. He is exceptional.