Addie Chisholm
Khan was very courteous , respectful and efficient .He explained step by step what was needed. I needed him to replace my garage disposal and fix leaks into two bathrooms. If I have any issues in the future , I will ask for Khan.
Response from owner
January 21, 2025
Other reviews
Cheyenne Overby
I had a great experience with Fenway! They helped me with a last minute appointment after my unit shut off overnight. The tech arrived at the beginning of the appointment and had to crawl out of my window at one point to get to the main unit and did it with a smile on his face. He fixed my issue for $188 after a different company quoted me almost $6K for the exact same issue about 6 months ago. Professional, knowledgeable and so helpful!
Krish Ganesan
Wish there was ZERO rating! worst customer service I have encountered in the last 20 years from a company! Spoke 3 different people in 3 different departments --each one said they cannot help in giving me a ball park estimate (was OK with a range!). Asked a very rude lady who slammed the phone when I was asking why they would NOT take my number & call me with the estimate! How does she keep her job? HORRIBLE - wonder how such companies exist!
Luis Garcia
The technician was very cordially explaining the condition of the air conditioner. She conducted all the check outs and tested the components of the air system. Took his time to show with pictures what was necessary to replace. He did not express any pressure and quick decisions to have the air condition running better, only the options of replacing some parts. Gave me the cost of each option well descriptive on his tablet. I was satisfied with the work he did showing good experience on the job. The company FENWICK is very reliable with this type of technicians
Cathleen V
I am so happy with my experience. Jesse was super helpful with any concerns I had. He was very attentive and demonstrated lots of honesty when it came to picking the best choice for me. I highly recommend this company! Update 02/15/2024 After installing two new AC units in 2021 it became necessary to have them cleaned, and one unit was experiencing a slight issue. When I reached out to Fenwick, their response was not only prompt and dependable, but also exceptionally accommodating with my busy schedule. Christian S was truly remarkable; he not only identified the issue with expertise but also conducted a comprehensive inspection to guarantee the optimal performance of my units. Beyond his technical skills, Christian's professionalism, attention to detail, ensuring my units were running perfectly was evident, making the entire service experience exceptional. I recommend their services, especially with technicians like Christian on their team!