Beck

Nicole R

I can’t say enough how they saved us. Being without air for 14 days with United Air Temp giving us the run around and no relief I was told to call Waychoff/Fenwick. They came out right away no high pressure sales and worked with em to get a new unit that fit my monthly budget. They even brought out a cooling unit while they worked to offer relief. Everyone from the get was so honest and professional doing everything to get me a resolution and not waste my money. If I could give more stars I would because they are a 10 out of 10 from sales to the techs..going to look into a plumbing contract as well with them. Thanks Waychoff you really came through for my family and in Florida with a heat index of 108.

Robert James

Wes, my technician was prompt, courteous and professional. Diagnosed and fixed my problem promptly. Left the work area clean. Cost was reasonable . Strongly recommended !

Aaron Holtz

Ben did a great job all the way around. He was both courteous and professional. This is what good looks like when it comes to ac repairs and service!

Sean Hendrix

I had an emergency tankless water heater failure (Peoples Gas customer, Southside JAX). Water was leaking, hot water pressure was gone, and I needed urgent help. I used ChatGPT to research qualified local plumbers and Fenwick Home Services came up as the top recommendation — and they exceeded expectations at every step. From the first call, their dispatcher was responsive and clear. A licensed technician arrived quickly, explained the problem thoroughly, and gave me multiple repair/replace options without any pressure. The work was competent, fast, and professional. Within hours I had my system back online — I’m writing this after my first peaceful shower since the outage. Full marks for professionalism, speed, competence, and customer care. Highly recommend Fenwick Home Services to anyone in Jacksonville dealing with a tankless water heater or plumbing emergency.