David Moriconi
Easy to schedule. Heat pump water heater replaced in one day! Clean and competent work, knowledgable technician with attention to detail! Great experience… Highly recommend!!!
Response from owner
March 8, 2024
Other reviews
Gail Holman
On Wednesday Oct 30th, Matt and Paul came to look and our tankless hot water heater which had stopped working. They were very personable and quickly began to diagnose the problem, which was determined that it was in dire need of being cleaned. They worked for quite a while to clean it, even pausing to take pictures of the process. They kept me Informed of everything they were doing and answered all questions that I had. They were extremely knowledgeable and I felt very comfortable that it was being done right. They also had other suggestions about my water softener system, which I appreciated. When they finished, we had hot water! The bill was reasonable as well. My husband and I really appreciate the services provided by Matt and Paul, especially since they came all the way from Jacksonville to Glen St Mary, which was more than many others were willing to do. Some companies never even returned our calls. We had an exceptional experience with this company and its employees. We appreciate all they did for us and would highly recommend them. Thank you again, Matt and Paul!
Ace Blood
Fenwick reached out to me from a previous phone call that I made to them to set this appointment up. I was pleased that they did so. Ben came out and was very knowledgeable, calm and helpful. The price seems outrageously high, but I am still considering the options. Also, Fenwick does not do the follow up testing required by JEA, and that is a problem for me. . All in all I was pleased with the technicians work, but that’s about it.
christine rabideau
Woke up finding out I needed a hot water tank. Immediately called Fenwick and then scheduled Michael Bowen to come to the rescue. He did a great job providing me options and educating me. Kept me informed on what he was doing and also made sure I confirmed the repairs after he was finished. Great work and I would recommend. Thank you Michael for brightening my day.
Jim Menefee
Fadi was great! Knowledgeable & thorough, took his time and made sure everything was not just good but flawless. Explained all the possible work solutions so we could pick what fit us and was within Fenwick policy. I’d highly recommend for plumbing repairs. Excited to have our pool bath back!