Garrett Kingsbury
Overall, great experience with Fenwick. First time ever having to call a plumber. Did some routine checking on my end unit I needed some professional advice. I called Fenwick around 2PM and they were able to send someone out same-day for a leak in our guest bathroom. Ron was great. Professional, experienced, and didn’t mind me asking some questions while occasionally watching him survey the issue. He chatted through options, ideas, and even taught me a thing or two along the way. After about 2 hours from start to finish, Ron fixed our issue, gave me his card, and now we’ve developed a trusting relationship with Fenwick. Out the door price was cheaper than I expected, which was fantastic. I’ll be using them again if we ever need a plumber in the future (knock on wood we won’t).
Response from owner
June 27, 2023
Other reviews
robert razzi
Very professional. New water heater was delivered and installed with the utmost care. Highly recommend Fenwick plumbing.
Gina Bruno
Michael and Sean were prompt, professional, friendly and explained all my options to me for my water heater replacement. I appreciate Fenwick getting out here so quickly and making it a great customer experience.
Jason Adam (ShyGuyInFL)
Update to my.review! Terrible communication with the bank providing my loan for my repair. This company kept harrassing me daily. When on their end and the bank end they had some miscommunication for being paid. Everyday at 8 AM being woken up by a phone call or while at work. I had to repeat myself 3 to 4 times daily for them to understand it was on their end and the bank since I was approved for the loan repair. Even on my days off being woken up at 8 AM daily by a phone call by them. They need better internal management!! Then once they got it straightened it out and realized it was approved I never got an apology for being harassed by the company. Worst experience of my life with a shady business!! I have no words to express how satisfied I was with Rafael's service when he came out to me. He was very friendly and straightforward letting me know what was the problem and how much it was going to cost. He set my mind at ease when I was stressing out over the slab leak I had. He worked very fast and very efficiently and left the place very clean when he was finished. He was extremely outgoing and letting me know how the project was going so I knew what to expect. I would highly recommend him to anyone looking for someone that's friendly straightforward and not pushy. It's hard to find a good plumber these days and Rafael in my opinion exceeded my expectations!!!!
Debbie Schmidt
Michael and Tino were great. Quickly diagnosed the issues and helped us come up with a solution that made sense. Really appreciate how these guys treated us and our home as if it were their own!