Jerry Overton
Technician was on time and completed work as soon as he could locate plumbing parts to do the job. We reviewed the needed parts to fix the toilet flush and fill systems. Based on our discussion, he quoted an estimate of approximately $300 to do the job and I approve to go ahead. After he finished the job, I was presented with a bill for $544 less credits for Sr and repair special. Net amount due was $430 which is over 40% more than his quote. I wouldn’t use this company again based on my experience.
Response from owner
October 9, 2024
Other reviews
Marsha Hood
Due to the cold weather in Jacksonville,Florida recently , we discovered several broken water pipes. The Technician, Andrew Mitchell, was prompt in keeping our appointment. He diagnosed the problem and went to work immediately. He expertly repaired the broken damaged pipes and temporarily fixed the drywall. He assured me the company would be reaching out on Monday complete final drywall replacement. Andrew displayed confidence in his work. Thank you to the Fenwick team and Andrew for getting the leaks fixed promptly without damage to the walls.
Jan Peer
I contacted Fenwick to unclog my shower drain. Cody came but after many attempts was not able to clear. He requested his manager Craig R. to come and give his assessment. Craig R. sent a senior tech member to try to clear. Dale W. arrived on time and cleared drain in less than 30 minutes. He was professional, polite, respectful of property and informative. I would definitely recommend company to others.
Magi Foster
Matthew arrived on time, immediately accessed what needed to be done and took the time to discuss a future visit for more work. He was professional, communicated very well, did the job and was very respectful of me, my home and even watching out for my fur babies to not get outside. Thank you Matthew!!!
Noelle F
We love Fenwick! Michael Bright serviced our A/C unit last fall; he was so fantastic to work with. We requested to have him do our spring service as well. He’s so knowledgeable and does such a great job. We are very happy with our service.