Marsha Hood
Due to the cold weather in Jacksonville,Florida recently , we discovered several broken water pipes. The Technician, Andrew Mitchell, was prompt in keeping our appointment. He diagnosed the problem and went to work immediately. He expertly repaired the broken damaged pipes and temporarily fixed the drywall. He assured me the company would be reaching out on Monday complete final drywall replacement. Andrew displayed confidence in his work. Thank you to the Fenwick team and Andrew for getting the leaks fixed promptly without damage to the walls.
Response from owner
February 9, 2026
Other reviews
Carl Grays
My technician's name was Brian. He was prompt and did excellent work. He hung my light in the foyer and explained in detail what he was doing and also repaired the electrical receptacle in the kitchen. He was very efficient.
James Owens
Once again outstanding Service from true professionals! Mike Sr and Mike Jr identified the problem... fixed the issue under warranty hassle free! While here ... they also gave me a great deal on new faucet for kitchen. These guys are top notch we go nowhere else but Frenwick for our home needs.
Alan Anderson
Michael U. performed an installation of a hot water recirculating pump. Great job.
Late 10 Ppot
My service technician was on time, polite, sensitive to the situation, not overbearing, took time to explain what we needed & showed how things should work. William was great. My first experience with Fenwick 👍🏾. Michael was fantastic!!! He came in, listened well, came up with a plan, and did a wonderful job. We're now enjoying cleaner, softer, and odor free water.