Jon Windness
The technician was very polite and helpful. He explained everything very well and did a good job on an in-house repair and the installation of a water softener. Well done.
Response from owner
August 6, 2025
Other reviews
Andre & Susy Ruiz
Rafael came late on a Friday night to help us with a leak we had that was leading inside our concrete block wall. He explained all of the possible scenarios and options we had. After trying the first one the pipe collapsed because of old age. The logical next step was to have to chip open the concrete and access the next place to fix. However he was able to see back into the wall and said he might be able to pry out the remainder of the broken threads that remained. After what can only be described as SURGICAL procedure, he was able to remove the pieces and insert a new pipe like nothing ever happened. We cannot thank him enough and will only request his service moving forward! Thank you Rafael!
Dave Johnston
I received prompt excellent service, from the initial, same day appointment, to the high quality - next day - install done by qualified, friendly technicians. I highly recommend these folks and will use them again without hesitation.
thomas stanley
The service tech was very knowledgeable and professional. He did a great job. I recommend his services anytime!! Thanks
Patti Wilson
Recently had a problem with water intrusion running into my owners bedroom and closet. The main drain in my owners bathroom had water backing up through the shower drain and the toilet was gurgling. Fenwick was able to schedule a technician to be here within a couple of hours. Technician was prompt and was able to quickly diagnose the problem and make recommendations on how to best handle the problem. Fenwick has a warehouse nearby and the parts were delivered in less than a hour which allowed the work to be completed the same day. The technician explained everything completely and did an excellent job of cleaning the entire work area. Everything was back in working order within six hours. Their price was exactly what I was quoted and very reasonable. This is not the first time I’ve called them and needed a quick response - they never disappoint and always make me confident that I can rely on them for future plumbing work! 05/02/25 The hose connections outside were corroded and couldn’t get the hose disconnected. Nathan arrived on time and explained what the problem was and gave me a quote for the service. He also offered me the military and senior discount which I usually forget to ask for. The service was completed promptly and at the price I was quoted. Nathan kept me informed of the service as he was working.