Kevin Sharpe
They completed the job, but left a big mess and caused minor damage to my baseboards. I called customer service to speak with a manager, but no one ever followed up. Very disappointed with the lack of care and accountability. I won’t use them again. BTW, for those who care.....as of June 26, Fenwick's promise👇🏽 that a manager would contact me never happened. I'll never request or recommend them for any service.
Response from owner
June 20, 2025
Other reviews
Gina Morton
Dustin was prompt, friendly, and did a great job! We’ve used Fenwick before for electrical work and will continue to do so! They’re so professional, easy to schedule, great pricing, and skilled employees.
Robert James
Wes, my technician was prompt, courteous and professional. Diagnosed and fixed my problem promptly. Left the work area clean. Cost was reasonable . Strongly recommended !
Theresa Wilson
John Atnip was the bomb 💣 dot com! Not only was he professional and courteous but also knowledgeable about the service he was providing. He came in, was able to unclog my drains and had us up and running. He continuously checked behind himself to make sure sure that the work was done prior to taking payment. He provided me with an estimate and captured my signature prior to starting the job and explained everything to me. This is my 2nd time utilizing Fenwick and because of the consistency in quality services that I received, I’m going to have them do additional work for my future group home. Hands down, the price is right, the service is good, and you won’t be disappointed with the technicians. John was not only good looking but very respectful and down to earth. Fenwick is lucky to have such talented people on their team. I highly recommend this company to anyone looking for a trustworthy company with fair prices. Thank you John & Fenwick for meeting the needs of my family.
Patti Wilson
Recently had a problem with water intrusion running into my owners bedroom and closet. The main drain in my owners bathroom had water backing up through the shower drain and the toilet was gurgling. Fenwick was able to schedule a technician to be here within a couple of hours. Technician was prompt and was able to quickly diagnose the problem and make recommendations on how to best handle the problem. Fenwick has a warehouse nearby and the parts were delivered in less than a hour which allowed the work to be completed the same day. The technician explained everything completely and did an excellent job of cleaning the entire work area. Everything was back in working order within six hours. Their price was exactly what I was quoted and very reasonable. This is not the first time I’ve called them and needed a quick response - they never disappoint and always make me confident that I can rely on them for future plumbing work! 05/02/25 The hose connections outside were corroded and couldn’t get the hose disconnected. Nathan arrived on time and explained what the problem was and gave me a quote for the service. He also offered me the military and senior discount which I usually forget to ask for. The service was completed promptly and at the price I was quoted. Nathan kept me informed of the service as he was working.