Khadija Reville
This is how fenwick left my ac unit after paying over 1700 for service this company is a scam I called to have a tech come back out since the work was done today and the dispatcher said they would have someone back out between 6-10 the dispatchers name was Jennifer or something but she was very short and rude and didn’t want to even resolve my issue find a new dispatcher because I truly believe she messed up on purpose it is now 9:56 and no tech has shown so I called the number to get an update the very nice gentleman Edward on the customer service line had to unfortunately tell me that the tech went home at 8 pm and was not sent to my home so no one would be coming out tonight. This is disappointing and I will NEVER ever recommend this place to anyone ever this place can’t be serious about leaving exposed wires and calling this a professional install it looks like a kid fresh out of HVAC school tries to do this job 1700 dollars later and this is what is left with for my ac please make go to another provider and save ur time money and actually get a tech to come out to the house when they say they will even Comcast shows up during their window times but not this company
Other reviews
Mike Townsend
Zach and Caleb were awesome Found a problem that two other plumbers couldn’t diagnose. My experience could not have been any more positive and I would highly recommend Fenwick to anyone that asks
Nancy Spencer
Called fenwick regarding the warranty of the kitchen sink faucet repair job that was done 7 months ago . I was told they I have 1 year warranty for parts that they installed. The technician who came just looked at the faucet and just said I need a new faucet without even really doing anything. The technician wanted to sell me a new faucet that is in his truck for over $700.00. More on sales than service.
Sterling Tyler
Devonte was awesome! My outside unit stopped running, called in - they had someone out with the hour. Devonte quickly figured out the issue, got it fixed and explained what I needed to do for another issue that was coming up as a result of the capacitor going out. Got the total for that so I can save to get that fixed. Super happy - and everything was covered under warranty today so that made my day even better. You guys are the best!
Glenn F
Fadi very helpful and made sure everything was correct before leaving. Definitely five-star rating.