LouAnn Svendsen
Disgusting abuse of elderly customers. My parents have used this company for years so they thought they could trust them for a simple faucet repair. Instead the technician told them they needed to replace their kitchen faucet at a cost of almost $1000. He showed a high end example of a faucet sold on the Home Depot site and said that that was the going rate now. Your company should be ashamed of treating customers like this. You can be assured that we will be passing this along to friends and neighbors so they don’t get ripped off or taken advantage of.
Response from owner
October 8, 2025
Other reviews
Jonathan Locke
Andrew did an outstanding job installing our new water heater! He was very professional, and ready to answer all our questions. Because of his valuable input we avoided purchasing a water heater we had previously chosen that would have exceeded our electrical panel's capacity; now we have the right one for our needs and it is working great! God put the right person in our path at the right time as usual...🙏
Tom Bledsoe
Once again, the tech you sent did a phenomenal job. We are very pleased with the high level of professionalism and service we received. Larry as always is the Man!
Lucille Rafidi
I had a plumbing emergency and got affordable services within the hour. Nathan Liska was, prompt, professional, kind, courtesy, and went above and beyond to fix the issue. I am a regular customer and highly recommended this company.
Cathleen V
I am so happy with my experience. Jesse was super helpful with any concerns I had. He was very attentive and demonstrated lots of honesty when it came to picking the best choice for me. I highly recommend this company! Update 02/15/2024 After installing two new AC units in 2021 it became necessary to have them cleaned, and one unit was experiencing a slight issue. When I reached out to Fenwick, their response was not only prompt and dependable, but also exceptionally accommodating with my busy schedule. Christian S was truly remarkable; he not only identified the issue with expertise but also conducted a comprehensive inspection to guarantee the optimal performance of my units. Beyond his technical skills, Christian's professionalism, attention to detail, ensuring my units were running perfectly was evident, making the entire service experience exceptional. I recommend their services, especially with technicians like Christian on their team!