Margie Quintana
Our service technician, Brandon was friendly, respective & professional. He arrived on time & took care of our problems. We would be happy to welcome him back to our home anytime. Overall, we were very pleased with the services provided. We felt that the repair of the outdoor system was a fair price & we were very pleased with the work performed. However, we felt that the price charged by Fenwick for the faucet repair was on the excessive side for a job that took about 15 minutes.
Response from owner
August 12, 2020
Other reviews
Leonard Murray
The service technician Rafael Serrano was very professional and polite. He explained everything step by step and he even suggested a different product that I didn't think about. I will definitely use and recommend Fenwick in the future. Sincerely a satisfied customer.
Jared Libman
I’ve been using them for over 10 years with no problems. Never felt ripped off. I had them come to replace a faulty cartridge in my sink faucet and they tried to charge me $900!!! They said because I have a “nice” faucet that it required a specialty cartridge. The manufacturer website specifically states it uses a standard cartridge that can be bought at Home Depot for $10. So after watching their 3 minute video on how to do it yourself and with a standard Home Depot cartridge. I fixed it myself for $10 and 5 minutes of my time. Now that they’re corporately owned they will astronomically rip you off when they get a chance.
Phyllis Gillis
Excellent service! Replacement was done the same day as my estimate! I recommend Fenwick for their services! I used them in the past. They try their best to give you the best price for your money. I purchased a 50 gallon water heater A.O. Smith brand due to the fact my water heater was 19 years old and it reduced my home owners insurance a lot! Our service tech Fahid was very professional. Did his job quickly and efficiently.
Evan Amstutz
Kodie did a fantastic job. He was thorough and friendly and I would recommend Fenwick to anyone.